"Case Study of Implementing an IT Service Desk Ticketing System at Small ..."

Hiromi Yamaoka et al. (2019)

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DOI: 10.1145/3347709.3347820

access: closed

type: Conference or Workshop Paper

metadata version: 2019-10-30

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Hiromi Yamaoka, Kazuki Yamamoto, Takayuki Nagai, Hideo Masuda:
Case Study of Implementing an IT Service Desk Ticketing System at Small Computer Center. SIGUCCS 2019: 140-144

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