Stop the war!
Остановите войну!
for scientists:
default search action
BibTeX record conf/itng/GoncalvesG12
@inproceedings{DBLP:conf/itng/GoncalvesG12, author = {Joel Mana Gon{\c{c}}alves and Rejane Pereira da Silva Gon{\c{c}}alves}, editor = {Shahram Latifi}, title = {Using Social Networks to Improve the Performance of a Service Desk}, booktitle = {Ninth International Conference on Information Technology: New Generations, {ITNG} 2012, Las Vegas, Nevada, USA, 16-18 April, 2012}, pages = {860}, publisher = {{IEEE} Computer Society}, year = {2012}, url = {https://doi.org/10.1109/ITNG.2012.74}, doi = {10.1109/ITNG.2012.74}, timestamp = {Fri, 24 Mar 2023 00:02:06 +0100}, biburl = {https://dblp.org/rec/conf/itng/GoncalvesG12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.