BibTeX record conf/ifip8-6/BurnsL07

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@inproceedings{DBLP:conf/ifip8-6/BurnsL07,
  author       = {Beryl Burns and
                  Ben Light},
  editor       = {Tom McMaster and
                  David Wastell and
                  Elaine Ferneley and
                  Janice I. DeGross},
  title        = {User-Led Innovation in Call Center Knowledge Work - {A} Social Shaping
                  Perspective},
  booktitle    = {Organizational Dynamics of Technology-Based Innovation: Diversifying
                  the Research Agenda - {IFIP} {TC} 8 {WG} 8.6 International Working
                  Conference, June 14-16, Manchester, {UK}},
  series       = {{IFIP}},
  volume       = {235},
  pages        = {133--147},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-0-387-72804-9\_10},
  doi          = {10.1007/978-0-387-72804-9\_10},
  timestamp    = {Sun, 02 Jun 2019 21:13:08 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip8-6/BurnsL07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}