BibTeX record conf/icis/HsuCCH21

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@inproceedings{DBLP:conf/icis/HsuCCH21,
  author       = {Jack Shih{-}Chieh Hsu and
                  Chao{-}Min Chiu and
                  Kuang{-}Ting Cheng and
                  Paul Jen{-}Hwa Hu},
  editor       = {Joe S. Valacich and
                  Anitesh Barua and
                  Ryan T. Wright and
                  Atreyi Kankanhalli and
                  Xitong Li and
                  Shaila Miranda},
  title        = {Understanding the Impact of Service Failure and Recovery Justice on
                  Consumers' Satisfaction and Repurchase Intention},
  booktitle    = {Proceedings of the 42nd International Conference on Information Systems,
                  {ICIS} 2021, Building Sustainability and Resilience with {IS:} {A}
                  Call for Action, Austin, TX, USA, December 12-15, 2021},
  publisher    = {Association for Information Systems},
  year         = {2021},
  url          = {https://aisel.aisnet.org/icis2021/user\_behaivors/user\_behaivors/14},
  timestamp    = {Sun, 16 Apr 2023 13:39:53 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/HsuCCH21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}