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BibTeX record conf/hci/PillanPH18
@inproceedings{DBLP:conf/hci/PillanPH18, author = {Margherita Pillan and Milica Pavlovic and Shushu He}, editor = {Pei{-}Luen Patrick Rau}, title = {Mental Model Diagrams as a Design Tool for Improving Cross-cultural Dialogue Between the Service Providers and Customers: Case of the Chinese Restaurant Business in Milan}, booktitle = {Cross-Cultural Design. Methods, Tools, and Users - 10th International Conference, {CCD} 2018, Held as Part of {HCI} International 2018, Las Vegas, NV, USA, July 15-20, 2018, Proceedings, Part {I}}, series = {Lecture Notes in Computer Science}, volume = {10911}, pages = {78--96}, publisher = {Springer}, year = {2018}, url = {https://doi.org/10.1007/978-3-319-92141-9\_6}, doi = {10.1007/978-3-319-92141-9\_6}, timestamp = {Tue, 14 May 2019 10:00:43 +0200}, biburl = {https://dblp.org/rec/conf/hci/PillanPH18.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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