BibTeX record conf/enter/XiangSU15

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@inproceedings{DBLP:conf/enter/XiangSU15,
  author       = {Zheng Xiang and
                  Zvi Schwartz and
                  Muzaffer Uysal},
  editor       = {Iis Tussyadiah and
                  Alessandro Inversini},
  title        = {What Types of Hotels Make Their Guests (Un)Happy? Text Analytics of
                  Customer Experiences in Online Reviews},
  booktitle    = {Information and Communication Technologies in Tourism 2015, {ENTER}
                  2015, Proceedings of the International Conference in Lugano, Switzerland,
                  February 3 - 6, 2015},
  pages        = {33--45},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-14343-9\_3},
  doi          = {10.1007/978-3-319-14343-9\_3},
  timestamp    = {Thu, 07 Feb 2019 08:33:02 +0100},
  biburl       = {https://dblp.org/rec/conf/enter/XiangSU15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}