"What Types of Hotels Make Their Guests (Un)Happy? Text Analytics of ..."

Zheng Xiang, Zvi Schwartz, Muzaffer Uysal (2015)

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DOI: 10.1007/978-3-319-14343-9_3

access: closed

type: Conference or Workshop Paper

metadata version: 2019-02-07

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Zheng Xiang, Zvi Schwartz, Muzaffer Uysal:
What Types of Hotels Make Their Guests (Un)Happy? Text Analytics of Customer Experiences in Online Reviews. ENTER 2015: 33-45

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