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BibTeX record conf/cascon/WahbaMS22
@inproceedings{DBLP:conf/cascon/WahbaMS22, author = {Yasmen Wahba and Nazim H. Madhavji and John Steinbacher}, editor = {Paria Shirani and Iosif{-}Viorel Onut and Tinny Ng}, title = {A Hybrid Machine Learning Model for Efficient Classification of {IT} Support Tickets in The Presence of Class Overlap}, booktitle = {Proceedings of the 32nd Annual International Conference on Computer Science and Software Engineering, {CASCON} 2022, Toronto, Ontario, Canada, November 15-17, 2022}, pages = {151--156}, publisher = {{ACM}}, year = {2022}, url = {https://dl.acm.org/doi/10.5555/3566055.3566072}, doi = {10.5555/3566055.3566072}, timestamp = {Thu, 11 Jan 2024 15:55:11 +0100}, biburl = {https://dblp.org/rec/conf/cascon/WahbaMS22.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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