"A Hybrid Machine Learning Model for Efficient Classification of IT Support ..."

Yasmen Wahba, Nazim H. Madhavji, John Steinbacher (2022)

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DOI: 10.5555/3566055.3566072

access: closed

type: Conference or Workshop Paper

metadata version: 2024-01-11

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Yasmen Wahba, Nazim H. Madhavji, John Steinbacher:
A Hybrid Machine Learning Model for Efficient Classification of IT Support Tickets in The Presence of Class Overlap. CASCON 2022: 151-156

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