BibTeX record conf/amcis/XuL0ZHR23

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@inproceedings{DBLP:conf/amcis/XuL0ZHR23,
  author       = {Pei Xu and
                  Lin Lu and
                  Yen{-}Yao Wang and
                  Sidi Zhao and
                  Sumin Han and
                  Shashank Rao},
  editor       = {Paul A. Pavlou and
                  Vishal Midha and
                  Animesh Animesh and
                  Traci A. Carte and
                  Alexandre R. Graeml and
                  Alanah Mitchell},
  title        = {To Skimp or Step in: Does Timely Service Recovery via Social Media
                  Win Customers' Hearts?},
  booktitle    = {29th Americas Conference on Information Systems, {AMCIS} 2023, Panama
                  City, Panama, August 10-12, 2023},
  publisher    = {Association for Information Systems},
  year         = {2023},
  url          = {https://aisel.aisnet.org/amcis2023/social\_comput/social\_comput/18},
  timestamp    = {Wed, 19 Jul 2023 10:06:45 +0200},
  biburl       = {https://dblp.org/rec/conf/amcis/XuL0ZHR23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}