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BibTeX record conf/IEEEscc/ShaeGBMG07
@inproceedings{DBLP:conf/IEEEscc/ShaeGBMG07, author = {Zon{-}Yin Shae and Dinesh Garg and Rajarshi Bhose and Ritabrata Mukherjee and Sinem G{\"{u}}ven}, title = {Efficient Internet Chat Services for Help Desk Agents}, booktitle = {2007 {IEEE} International Conference on Services Computing {(SCC} 2007), 9-13 July 2007, Salt Lake City, Utah, {USA}}, pages = {589--596}, publisher = {{IEEE} Computer Society}, year = {2007}, url = {https://doi.org/10.1109/SCC.2007.54}, doi = {10.1109/SCC.2007.54}, timestamp = {Fri, 24 Mar 2023 00:03:07 +0100}, biburl = {https://dblp.org/rec/conf/IEEEscc/ShaeGBMG07.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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