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BibTeX record conf/IEEEscc/ChenSL08
@inproceedings{DBLP:conf/IEEEscc/ChenSL08, author = {Ying Chen and Jim Spohrer and Ana Lelescu}, title = {Three Factors to Sustainable Service System Excellence: {A} Case Study of Service Systems}, booktitle = {2008 {IEEE} International Conference on Services Computing {(SCC} 2008), 8-11 July 2008, Honolulu, Hawaii, {USA}}, pages = {119--126}, publisher = {{IEEE} Computer Society}, year = {2008}, url = {https://doi.org/10.1109/SCC.2008.28}, doi = {10.1109/SCC.2008.28}, timestamp = {Fri, 24 Mar 2023 00:03:08 +0100}, biburl = {https://dblp.org/rec/conf/IEEEscc/ChenSL08.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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