"Three Factors to Sustainable Service System Excellence: A Case Study of ..."

Ying Chen, Jim Spohrer, Ana Lelescu (2008)

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DOI: 10.1109/SCC.2008.28

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Ying Chen, Jim Spohrer, Ana Lelescu:
Three Factors to Sustainable Service System Excellence: A Case Study of Service Systems. IEEE SCC (2) 2008: 119-126

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