AyachitulaBDMPSW07'

BibTeX

@inproceedings{DBLP:conf/IEEEscc/AyachitulaBDMPSW07,
  author    = {Naga Ayachitula and
               Melissa J. Buco and
               Yixin Diao and
               Maheswaran Surendra and
               Raju Pavuluri and
               Larisa Shwartz and
               Christopher Ward},
  title     = {IT service management automation - A hybrid methodology
               to integrate and orchestrate collaborative human centric
               and automation centric workflows},
  booktitle = {IEEE SCC},
  year      = {2007},
  pages     = {574-581},
  ee        = {http://doi.ieeecomputersociety.org/10.1109/SCC.2007.75},
  crossref  = {DBLP:conf/IEEEscc/2007},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/IEEEscc/2007,
  title     = {2007 IEEE International Conference on Services Computing
               (SCC 2007), 9-13 July 2007, Salt Lake City, Utah, USA},
  booktitle = {IEEE SCC},
  publisher = {IEEE Computer Society},
  year      = {2007},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}