Volume 29, Number 1, 2012

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  Janice C. Sipior: From the Editor. 1

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  Stephen Hawk, Kate M. Kaiser, Tim Goles, Christine V. Bullen, Judith C. Simon, Cynthia Mathis Beath, Kevin P. Gallagher, Keith Frampton: The Information Technology Workforce: A Comparison of Critical Skills of Clients and Service Providers. 2-12
• 
  Dinesh A. Mirchandani, Albert L. Lederer: "Less is More: " Information Systems Planning in an Uncertain Environment. 13-25
• 
  Peeter Kirs, Kallol Kumar Bagchi, Zaiyong Tang: The Demise of Novell Netware - Did Perceptions Related to Network Administration Play a Role? 26-39
• 
  Andrea Giovanni Spelta, Alberto Luiz Albertin: Project Management Offices in the IT Area: A Context-Discriminant Model for their Establishment. 40-54
• 
  Ashraf Khallaf, Munir Majdalawieh: Investigating the Impact of CIO Competencies on IT Security Performance of the U.S. Federal Government Agencies. 55-78

• 
  Paul Gray: Peripheral Issues? 79-82

• 
  Robert L. Glass: The Gender Gap: Does It Include Information Systems? 83-84

Volume 29, Number 2, 2012

• 
  Janice C. Sipior: From the Editor. 85

• 
  Maike Scherrer-Rathje, Todd A. Boyle: An End-User Taxonomy of Enterprise Systems Flexibility: Evidence from a Leading European Apparel Manufacturer. 86-99
• 
  Amar Gupta, Luting Hou, Taylor Hedberg, Curtis Prendergast, Igor Crk: Creating the 24-Hour Knowledge Factory. 100-111
• 
  Zhenyu Huang, James J. Cappel: A Comparative Study of Web Site Usability Practices of Fortune 500 Versus INC. 500 Companies. 112-122
• 
  Wim Laurier, Geert Poels: Track and Trace Future, Present, and Past Product and Money Flows with a Resource-Event-Agent Model. 123-136
• 
  Andrew Martin: Enterprise IT Architecture in Large Federated Organizations: The Art of the Possible. 137-147
• 
  Arik Ragowsky, Paul S. Licker, David Gefen: Organizational IT Maturity (OITM): A Measure of Organizational Readiness and Effectiveness to Obtain Value from Its Information Technology. 148-160

• 
  Paul Gray: Software Economics, History, Theology. 161-164

• 
  Robert L. Glass: All About Julian Assange. 165-168

Volume 29, Number 3, 2012

• 
  Janice C. Sipior: From the Editor. 169

• 
  Kris Ven, Jan Verelst: A Qualitative Study on the Organizational Adoption of Open Source Server Software. 170-187
• 
  Ulrich Remus: Exploring the Dynamics behind Knowledge Management Challenges - An Enterprise Resource Planning Case Study. 188-200
• 
  Ann Pearson, Suresh Tadisina, Chris Griffin: The Role of E-Service Quality and Information Quality in Creating Perceived Value: Antecedents to Web Site Loyalty. 201-215
• 
  Rafael Prikladnicki, Jorge Luis Nicolas Audy: Managing Global Software Engineering: A Comparative Analysis of Offshore Outsourcing and the Internal Offshoring of Software Development. 216-232
• 
  Cleopatra Bardaki, Panos E. Kourouthanassis, Katerina Pramatari: Deploying RFID-Enabled Services in the Retail Supply Chain: Lessons Learned toward the Internet of Things. 233-245

• 
  Paul Gray: Software Quality, Robots, and the Next Generation. 246-250

• 
  Robert L. Glass: What Is IS? 251-252

Volume 29, Number 4, 2012

• 
  Janice C. Sipior: From the Editor. 253
• 
  Janice C. Sipior: Remembering Paul Gray, BookISMs Columnist. 254
• 
  Euripidis Loukis, Yannis Charalabidis, Jeremy Millard: From the Special Issue Editors: European Research on Electronic Citizen Participation and Engagement in Public Policy Making. 255-257

• 
  Marijn Janssen, Yannis Charalabidis, Anneke Zuiderwijk: Benefits, Adoption Barriers and Myths of Open Data and Open Government. 258-268
• 
  Marinos Themistocleous, Nahed Amin Azab, Muhammad Mustafa Kamal, Maged Ali, Vincenzo Morabito: Location-Based Services for Public Policy Making: The Direct and Indirect Way to e-Participation. 269-283
• 
  Euripidis Loukis, Maria Wimmer: A Multi-Method Evaluation of Different Models of Structured Electronic Consultation on Government Policies. 284-294
• 
  Panagiotis Panagiotopoulos, Christopher Moody, Tony Elliman: Institutional Diffusion of eParticipation in the English Local Government: Is Central Policy the Way Forward? 295-304
• 
  Vishanth Weerakkody, Yogesh Kumar Dwivedi, Ramzi El-Haddadeh, Ahlam Almuwil, Ahmad Ghoneim: Conceptualizing E-Inclusion in Europe: An Explanatory Study. 305-320
• 
  Efthimios Tambouris, Ann Macintosh, Simon Smith, Eleni Panopoulou, Konstantinos A. Tarabanis, Jeremy Millard: Understanding eParticipation State of Play in Europe. 321-330

• 
  Burke T. Ward, Janice C. Sipior, Labhras MacGabhann: The E-Commerce Sales and Use Tax Controversy: Is the End Near? 331-337

• 
  Robert L. Glass: A Study About Software Maintenance. 338-339

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