9. AMCIS 2003: Tampa, FL, USA
9th Americas Conference on Information Systems, AMCIS 2003, Tampa, FL, USA, August 4-6, 2003. Association for Information Systems 2003
Dipanjan Chatterjee, T. Ravichandran: Characteristics of Interorganizational Relationships and the Structure of Interorganizational Systems: An Exploratory Study. 1
Uchenna Eze, A. Lee Gilbert: A Contextual Perspective on E-Commerce Across Industries in Singapore and Lagos: Implications of Local Imperatives. 2

Euijin Kim, Suresh Tadisina: Customers' Initial Trust in E-Businesses: How to Measure Customers' Initial Trust. 5
Nigel Lockett, David Brown: An Interpretive Framework for the Investigation of E-Business Engagement by SMEs: The Construction Industry. 6
Daniel Rice: Barter's Back! Internet Barter: The Recent Resurgence of an Ancient Practice. 7
Daewon Sun: Dual Mechanism in Electronic Retailing. 8
Eman Al Haj Ali, Nabeel Al-Qirim: Mobile Commerce Integration Across the Supply Chain in Businesses in New Zealand. 9
Michele L. Gribbins, Michael J. Shaw, Judith Gebauer: An Investigation into Employees' Acceptance of Integrating Mobile Commerce into Organizational Processes. 11
Frederick Kaefer: Location of Access Points in Wireless Local Area Networking. 12
Yeonsoo Lee, Jinwoo Kim: What Is the Mobile Internet For? A Cross-National Study on the Vaue Structure of the Mobile Internet. 13
G. Keith Roberts, James B. Pick: Case Study Analysis of Corporate Decision-Making for Cell Phone Deployment. 14
Peter Tarasewich: Towards a Comprehensive Model of Context for Mobile and Wireless Computing. 15
Hemant K. Bhargava, Daewon Sun: Quality-Contingent Differentiated Pricing for Broadband Services. 16
Bhavini Desai, Wendy L. Currie: The Application Service Providers Business Model: Issues and Challenges. 18
Srinivasa Katuri, Monica Lam: Factors Affecting Internet Banking Activities: A Case Study of a Community Bank. 20
Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao: Antecedents of Consumer Trust in B-to-C Electronic Commerce. 21
Dan Jong Kim, Ki-Young Lee, Doohwang Lee, Donald L. Ferrin, H. Raghav Rao: Trust, Risk and Benefit in Electronic Commerce: What Are the Relationships? 22
Namchul Shin: An Empirical Investigation of Economic Payoffs of E-Business and CRM Innovations. 23
Horst Treiblmaier, Arne Floh, Irene Pollach, Marcin Kotlowski: E-Branding Strategies of Non-Profit Organizations. 24
Pamila Dembla, Prashant Palvia, Lloyd D. Brooks, Balaji C. Krishnan: Adoption of Web-based Services for Transaction Processing by Organizations: A Multilevel Contextual Analysis. 26
Karen P. Patten, Il Im, Sukeshini A. Grandhi, Quentin Jones: Adopting IP Telephony Technology: Why Would Consumers Want It? 27
Ulrike Schultze: Complementing Self-Serve Technology with Service Relationships: A Study of Customers' Reasons for Going Online. 28
Lixuan Zhang, Bashorat Ibragimova: Factors Affecting the Intention to Adopt Electronic Bill Presentation and Payment. 30
Yue Zhang, L. Richard Ye, Dat-Dao Nguyen, James Chiu: Are Consumers Ready for Fee-Based Online Services? 31
Hangjung Zo: Personalization vs. Customization: Which Is More Effective in E-Services? 32
Radha Appan, Vidhya Mellarkod: The Impact of Website Design Effectiveness on Customer's Trusting Beliefs About a Pure Internet Retailer: A Conceptual Study. 33
Gayle Beyah, Peng Xu, Han Woo, Kannan Mohan, Detmar Straub: Development of an Instrument to Study the Use of Recommendation Systems. 34
Andrew Borchers: Antecedents of E-Commerce Affinity: A Model Test. 35
Ronald T. Cenfetelli, Izak Benbasat: Frustrated Incorporated: An Exploration of the Inhibitors of IT-Mediated Customer Service. 36
Neveen Farag, Michael Smith, Mayuram S. Krishnan: The Consumer Online Purchase Decision: A Model of Consideration Set Formation and Buyer Conversion Rate Across Market Leaders and Market Followers. 37
Jatinder Gupta, Sushil Sharma: Measuring Business Value of IT Investments of E-Commerce Using Porter's Framework. 38
Yujong Hwang, Robert A. Leitch: Assessment of ERP/E-Commerce System Implementation Using Balanced Scorecard Approach. 39
Linda V. Knight, Theresa A. Steinbach, James White: Assessing Intranets: The Gap between Reported and Realized Benefits. 40
Assion Lawson-Body: An Instrument for Measuring the Effect of Trusted Electronic Interorganizational Relationships on Customer Loyalty. 42
J. P. Shim, Tae-Hwan Kim: Perception of Internet Shopping: A Study on the Experienced and Inexperienced Internet Shoppers for College Students. 43
Xiaoni Zhang: Web Usability Study: A Review. 45
Monish Das: Hidden Costs of Transactions in a Collaborative Ecosystem. 46
Rahul De': Social Resistance and the Self in Virtual Communities. 47
Vedat G. Diker: Toward a Dynamic Theory of Open Online Collaboration Communities. 48
Sung-Hee Park, Dimitar G. Kunev, Bill Bearden: A Comprehensive Model of Customer Satisfaction in Electronic Commerce: Investigating the Asymmetric Relationship between Attribute-Level Performance and Overall Satisfaction. 49
Mark Ginsburg, Suzanne P. Weisband: What's Inside a Successful Virtual Community Business? The Case of the Internet Chess Club. 50
Igor Hawryszkiewycz: Active Portals to Support Collaborative Business Processes. 51
Bo Xu, Surya Yadav: Effects of Online Reputation Service in Electronic Markets: A Trust-Based Empirical Study. 52
Yi Zhang, Starr Roxanne Hiltz: Factors that Influence Online Relationship Development in a Knowledge Sharing Community. 53
Sharad Barkataki: Mapping Petri Nets and Metagraphs: A Step Towards Inter-Organizational Workflows. 54
Jörg Becker, Ralf Knackstedt, Thomas Serries, Hansjoerg Stewering: Requirements Definition for Enterprise Information Portals: An Integrated Method for Specifying Quantitative and Qualitative Information Needs. 55
Kuo-Chung Chang, Andrew Gold, William J. Kettinger: The Extent of Enterprise System Adoption in Companies: A Multiple Theoretical Perspective. 56
José Esteves, Josep Casanovas, Joan Antoni Pastor-Collado: Modeling with Partial Least Squares Critical Success Factors Interrelationships in ERP Implementations. 57
Ricardo Mendes, Joao Mateus, Eduardo Silva, José M. Tribolet: Applying Business Process Modeling to Organizational Change. 58
Amarolinda Iara da Costa Zanela Saccol, Cristiane Drebes-Pedron, Silvio Cazella, Marie Anne Macadar, Guilherme Neto: The Impact of ERP Systems on Organizational Strategic Variables in Brazilian Companies. 59
Darshana Sedera, Guy G. Gable, Taizan Chan: Measuring Enterprise Systems Success: A Preliminary Model. 60
Lester A. Singletary, Suzanne D. Pawlowski, Ed Watson: What is Applications Integration? Understanding the Perspectives of Managers, IT Professionals, and End Users. 61


Achita Muthitacharoen, Prashant Palvia: Explaining Alternative Behaviors of Online Consumers: An Integration of the Technology Acceptance Model to Preferential Decision. 65
Ludwig Christian Schaupp, France Belanger: Determinants of On-Line Consumer Satisfaction: A Conjoint Analysis. 66
Jongwook Yoon, Seok Hwang, Dan Kim, Jongsoo Yoon: A Balanced View for Customer Segmentation in CRM. 67
Bonnie Glassberg, Mark Bowman: Building Effective Buyer-Supplier Relationships: Choices and Challenges. 68
Evangelia Kopanaki, Steve Smithson: Examining Organizational Flexibility in an Interorganizational Context. 69
Sang-Jun Lee, Silvana Trimi, Kris Rosacker, David L. Olson: Systems-Based Process Reengineering in Demand Chains. 70
Rubén A. Mendoza, Jungjoo Jahng: Adoption of XML Specifications: An Exploratory Study of Industry Practices. 71
Ravi Patnayakuni, Nainika Patnayakuni: Organizational Flexibility and Inventory Flow Integration. 72
Bin Zhang, Ye-Sho Chen, Suzanne D. Pawlowski, Jianhua Chen, Yan Chen: Online Data Mining in Franchising Supply Chain Management: A Demonstration in the Apparel Industry. 73
Christine Andrews, Judy L. Wynekoop: IS in the Accounting Core Curriculum and Employer Knowledge Requirements: Integrating Research into a Graduate AIS Course. 74
Richard Dull, David Tegarden: Monitoring Accounting Information Using Ratio Analysis and Control Charts. 75
Jinwei Cao, Janna M. Crews, Ming Lin, Judee K. Burgoon, Jay Nunamaker Jr.: Can People Be Trained to Better Detect Deception? Instructor-Led vs. Web-Based Training. 76
Samuel S. Conn: Platform Architecture and Features for Thin-Client/Server Delivery for Oracle Interface and Tools. 77
Janna M. Crews: Helping Poor Readers: A Case Study of a Computer Assisted Instruction Reading Tutorial. 78
Rassule Hadidi, Chung-Hsien Sung, Miles Woken: Is Face-to-Face Better than Online? A Five-Year Longitudinal Study of 33 Online and 25 Face-to-Face Sections of Seven Different Courses. 79
Eunhee Kim, Starr Roxanne Hiltz, Julian Scher, Murray Turoff: Multimedia Diversification of the Asynchronous Learning Network Learning Environment. 80
Jennifer A. Nicholson, Andrew Hardin, Darren B. Nicholson: Test Performance and the Medium: Unearthing Differences That Make a Difference. 81
Terry Ryan, Richard Field, Lorne Olfman: Why Do Universities Make Discontinuous Changes to Their Web Sites? Examining the Relative Importance of Four Reasons for Change. 83
Chetan S. Sankar, P. Raju: Teaching a Real-World Decision-Making Process Using Information Technology Tools. 84
Yuanqiong Wang, Zheng Li, Murray Turoff, Starr Roxanne Hiltz: Using a Social Decision Support System Toolkit to Evaluate Achieved Course Objectives. 85
Roman Beck, Wolfgang König, Rolf T. Wigand: The Efficient Usage of E-Commerce Applications by SMEs in the Retail/Wholesale Industry: A Four-Nation Comparison. 87
C. Blades, James Barnett, Jeffrey Slone, George Kelley: Broadband Internet and Digital TV: Wireless and Cable Revenue Strategies for Small Power and Telephone Businesses in Technologically Underserved Rural Areas. 89
James A. Boyes, Zahir Irani: Barriers and Problems Affecting Web Infrastructure Development: The Experiences of a UK Small Manufacturing Business. 90
Petra Schubert: Personalizing E-Commerce Applications in SMEs. 91
Xin Tan, Fiona Fui-Hoon Nah, Charalambos L. Iacovou, JaeKyung Kim: Factors Influencing the Adoption of E-Marketplaces by Small Organizations: An Empirical Investigation. 92
Kris Aebischer, Michael L. Harris: Software Development in Small IT Firms: The Whitewater Method. 93
Richard Peterson: The Small IT Business, the University, and Community Partners: A Model for Synergy. 94
D. Petkov, G. Fry, O. Petkova, Marianne D'Onofrio: Assisting Small Information Technology Companies Identify Critical Success Factors in Web Development Projects. 95
Walter Rodriguez: Managing Small-Business/University IT Partnerships. 96
Ranida Boonthanom: Strategic Information Systems Planning: A Case from Public Organization. 97
Calvin Meng Lai Chan, Shan Ling Pan, Chee-Wee Tan: Managing Stakeholder Relationships in an E-Government Project. 98
Alina M. Chircu, Daniel Hae-Dong Lee: Understanding IT Investments in the Public Sector: The Case of E-Government. 99
William Golden, Martin Hughes, Murray Scott: The Role of Process Evolution in Achieving Citizen Centered E-Government. 100
Abhijit Jain, Ravi Patnayakuni: Public Expectations and Public Scrutiny: An Agenda for Research in the Context of E-Government. 101
JinKyu Lee, H. Raghav Rao: A Study of Customers' Trusting Beliefs in Government-to-Customer Online Services. 102
Aurora D. Sanchez, Chang E. Koh, Leon A. Kappelman, Victor Prybutok: The Relationship between IT for Communication and E-Government Barriers. 104
Christian Wagner: Knowledge Management in E-Government. 105
Nabeel Al-Qirim: Championing Telemedicine in New Zealand: The Case of Utilizing Video Conferencing in Psychiatry and Dermatology. 106
Graydon Davison, Nilmini Wickramasinghe: Making Explicit the Implicit Knowledge Assets in Healthcare: The Case of Multidisciplinary Teams in Care and Cure Environments. 107
Reshma Gandecha, Christopher J. Atkinson, Anastasia Papazafeiropoulou: Machines and Machinations: The Integrated Care Record Service in the UK National Health Service. 108
Khalil Khoumbati, Marinos Themistocleous, Zahir Irani: Conceptual Model for the Adoption of Enterprise Application Integration in Healthcare Organizations. 109
Qingxiong Ma, Liping Liu: The Role of Internet Self-Efficacy in Accepting Web-based Medical Records. 110
Meg Murray: An Initial Investigation of Web Services in Healthcare. 111
Tatiana Semenova: Identifying Patterns of Practice in Large Administrative Health Databases. 112
Elliot B. Sloane, Matthew J. Liberatore, Robert L. Nydick: Case Studies Using Graphically Enhanced Computer Software to Improve MIS and Clinical Decisions. 113
Russell Smutz: The Use of Information Management/Information Technology in the War Against Bioterrorism. 114
Ronald Spanjers, Anne-Françoise Rutkowski, Sander Feuth: Telebaby®: Live Video Streaming from a Neonatal Ward Using the Internet. 115
Bengisu Tulu, Samir Chatterjee: A New Security Framework for HIPAA-Compliant Health Information Systems. 116
Bengisu Tulu, Brian N. Hilton, Thomas A. Horan: Physicians' Acceptance of Web-Based Medical Assessment Systems: Findings from a National Survey. 117
Kallol Kumar Bagchi, Robert Cerveny, Paul Hart, Mark Peterson: The Influence of National Culture in Information Technology Product Adoption. 119
José Esteves, Isabel Ramos: A Meta-Analysis of Information Systems Research Diversity in Portugal. 120
Jon Heales, Sophie Cockcroft: The Influence of National Culture on the Level and Outcome of IS Decision Making in the IS Evolution/Redevelopment Decision. 121
Ciara Heavin, Brian Fitzgerald: Strategically Planning IT: Institutional Influences Shaping a Software Sector. 122
Scott McCoy: Integrating National Culture into Individual IS Adoption Research: The Need for Individual Level Measures. 124
Bernd-Carsten Stahl: Cultural Universality Versus Particularity in CMC. 126
Alexandra Durcikova, Iveta Stankovicova, Scott McCoy, Victor Mbarika: Going Beyond TAM to Predict E-Mail Use in Eastern Europe: A Focus on the Slovak Republic. 127
John Gallaugher, Greg Stoller: Software Outsourcing in Vietnam: A Case Study of a Local Pioneer. 128
Adekunle Okunoye: Applicability of Context-Aware Framework of Knowledge Management in Sub-Saharan Africa: A Research Proposal. 130
Anastasia Papazafeiropoulou, Athanasia Pouloudi: Electronic Commerce Policy Making Towards the Elimination of the Digital Divide: Insights From the Developing Region of South Eastern Europe. 131
Monideepa Tarafdar, Sanjiv D. Vaidya: Adoption of E-Commerce by Organizations: Integrated Perspectives on the Strategic and Environmental Imperatives in Developing Countries. 132
Yulin Fang, Pal Davidsen: Building Business-to-Consumer Competence in Chinese Fast-Growing Industries: A System Dynamics Model. 133
Ping Gao, Kalle Lyytinen, Ramanathan Somasundaram: Strategy of China's Telecommunication Transformation. 134

Jinghua Huang, He Huang, Wayne Huang, Chunjun Zhao: An Indicator System for Assessing Enterprises E-Readiness and its Application in Chinese Retailing. 137
Weiling Ke, Kwok-Kee Wei, Patrick Chau, Zonghuang Deng: Organizational Learning in ERP Implementation: An Exploratory Study of Strategic Renewal. 139

Alia Limayem, Mathew Hillier, Douglas R. Vogel: Sophistication of Online Tourism Websites in Hong Kong: An Exploratory Study. 142
Eleanor T. Loiacono, Huiping Lin: Website Quality: A Cross-Cultural Comparison of United States and China Business Customers. 143
Junsheng Long, Siqing Peng, Lihua Chen: Who Is in the Driver's Seat, Computerization or Management Renovation? 144
June Lu, Chun-Sheng Yu, Chang Liu, James E. Yao: Acceptance of Wireless Internet via Mobile Technology in China. 145
Yuxiu Qu, Fatemeh Zahedi: E-Commerce Adoption by Small and Medium-Sized Enterprises in China: The CEO Perspective. 146
Hung Pheng Kuan Tan, Yong-Wah Tan: IT/IS Development in China's Banking Industry: The WTO Challenge and IS Strategies. 148
Hongwei Wang, Fu Jiang, Jiachun Wu: A Study on a Formal Ontology Model: Constructing a Customer Ontology in a CRM Context. 149
Yajiong Xue, Huigang Liang, Kittipong Laosethakul, Summer E. Bartczak: An Investigation of Business Planning and Information Systems Planning Integration Within Chinese Companies. 150
Kallol Kumar Bagchi, Adriano O. Solis, Leopoldo A. Gemoets: Telephone and Cell Phone Adoptions in Latin American and Caribbean Nations. 151
Elizabeth Munive-Herrera, Raul A. Trejo-Ramírez: A Methodology for Self-Diagnosis for Software Quality Assurance in Small and Medium-Sized Industries in Latin America. 152
Scott McCoy, Peter Polak: Investigating the Effects of National Culture, Infrastructure, and Access Costs on the Use of Information and Communication Technologies in Mexico. 153
Teresita Rojas, Maria Perez, Lornel Rivas: Proposed Knowledge Reuse Model for Application in Venezuela. 154
Luciana Sa, Sabrina Marczak, Jairo Avritchir, Jorge Luis Nicolas Audy: Effectiveness of Fiscal Incentives to Attract IT Investments: A Brazilian Case. 155
Chei Lee, R. Chandrasekaran, Darrin Thomas: Examining IT Usage Across Different Hierarchical Levels in Organizations: A Study of Organizational, Environmental, and IT Factors. 156

Yuxiu Qu: The Effects of TMT Demographics on Large Traditional Firms' E-Business Strategy. 159
Woraporn Rattanasampan, Suwichit Chaidaroon: The Applications of Communication Competence Framework for CIOs. 160
Pamela Carter: Toward a Theory of Systems Integration Project Management. 161
Fang Chen, Nicholas C. Romano Jr., Jay F. Nunamaker Jr.: An Overview of a Collaborative Project Management Approach and Supporting Software. 162
Omar F. El-Gayar: SPSM and SPC for Software Process and Project Management. 163
J. Arthur Gowan, Richard G. Mathieu: The Role of Project Methodology in Large-Scale IS Project Management. 165
Mary Jones, Bashorat Ibragimova: IS Development Project Tools, Methodologies, and Languages Revisited: An Exploratory Assessment. 166
Robert C. Mahaney, Albert L. Lederer: An Agency Theory Analysis of Information Technology Project Success. 167
Joan CheneyMann: Preventing Runaway IT Projects: Protecting Auditors from Entrapment. 168
Klara Nelson: Post-Project Reviews: An Examination of Determinants. 169
Ricardo Valerdi, Ann Majchrzak: Individual Players in a Team Sport: Stakeholder Change in Commitment in ISD Projects. 171
Roy Tapp, Jon Hesseldenz, George Kelley: The Role of Project Acceptance in the Successful PeopleSoft Human Resources Management System Implementation for the Kentucky Community and Technical College System. 172
Zahir Irani, Marinos Themistocleous, Tony Elliman, Peter E. D. Love: Information Systems Investment and Evaluation: Mini-Track Introduction. 173
Andrew N. K. Chen, Sagnika Sen, Benjamin B. M. Shao: Identifying Factors to Improve Effective XML Adoption in Electronic Businesses. 174
Anna Grimán, Maria Perez, Luis Mendoza, Kenyer Domínguez: Architecture-Based Systems Evaluation: Lessons Learned. 176
Patrick I. Jeffers, Waleed A. Muhanna: Information Technology and Process Performance: An Empirical Investigation of the Complementarities between IT and Non-IT Resources. 177
Steve Jones, Zahir Irani: IS Evaluation in the UK Public Sector: Emerging Research Themes and Issues. 178
Grover S. Kearns: The Impact of Knowledge Sharing and Rational Planning on IT-Based Organizational Performance: An Empirical Analysis. 179
Rajiv Kohli: In Search of Information Technology Business Value: Do Measurement Levels Make a Difference? 180
Nigel Melville, Ronald Ramirez: Assessing IT Business Value Within Interorganizational Processes. 181
Ashok Ranchhod, Raymond Hackney, Tamer Awad: Evaluating IT in the Independent Financial Services Sector in the UK Taking Into Consideration Marketing Orientation and Strategic Typology. 182
Narcyz Roztocki, Atsuko Imai: An Exploratory Study of the Impact of Information Technology Investment Announcements on Companies' Values in Japan. 183
Paul Tuten: Evaluating Information Technology Investments in an Organizational Context. 184
Paul J. Ambrose, Ananth Chiravuri: Understanding the Collective Impact of Software Professional's Self Efficacy, Playfulness and Creative Self Efficacy on Information Systems Quality. 185
John Corley, Marc Miller, Houston M. Carr: Telecommuting: Effectively Managing the Telecommuting Employee. 186
Stuart D. Galup, Ronald Dattero, Jim J. Quan: The Changes in Desired IT Knowledge and Skills: An Exploratory Investigation. 187
Robert C. Mahaney, Bertie Greer: Business Value of Project Management Professional Certification for IS Project Managers. 189
K. Mowbray, Geoffrey Dick: Perceptions of E-Learning in Organizations: An Empirical Study on the Effects of Gender Age, Duration of Employment, and Managerial Level. 190
M. Prem Kumar, Ravi Patnayakuni: Motivational Differences between Contractual and Permanent Information Technology Professionals: An Empirical Study Based on Integrated Force-Choice Expectancy Theory. 191
Raymond Papp: Tech Skills in Tampa: Technology Job Needs in a Changing World. 192
Venugopal Balijepally, Radha K. Mahapatra, Sridhar P. Nerur: Cognitive Dispositions of IS Personnel and Implications for Pair Programming. 193
Annemieke Craig, Angela Scollary, Julie Fisher: Overcoming the Adversity of Diversity: An Australian Story. 194
Ronald Dattero, Stuart D. Galup, Jim J. Quan: Assessing Gender Differences in Developers: A Preliminary Investigation. 195
Madeline Ann Domino, Rosann Collins, Keith Garrison: Are Two Heads Always Better Than One in Collaborative Programming? 196
Kathryn Kimery, Shelly Rinehart, Mark Mellon: Gendered Patterns in Academic Authorship: Examples from the Management Information Systems Discipline. 198
Lynette Kvasny, Roderick Lee: Towards a Framework to Enhance the Technology Capacity of Community-Based Organizations in Urban Contexts. 199
James Spruell, Mary McCord: Gender Differences in Faculty Publications in Information Technology. 200
Amy B. Woszczynski, Catherine M. Beise, Martha E. Myers, Janette Moody: Factors That Influence Perceptions of it Diversity. 201
Ryan Baxter: The Impact of Information Systems Outsourcing on Internal and External Firm Knowledge. 202
John Benamati, T. M. Rajkumar: An Empirical Study of the Applicability of the Technology Acceptance Model to Application Development Outsourcing Decisions. 203
Anthony Delmonte, Richard McCarthy: Offshore Software Development: Is the Benefit Worth the Risk? 204
Willy Dertz, Carl Moe, Qing Hu: Influential Factors in IT Sourcing Decisions of Norwegian Public Sector: An Exploratory Study. 205
Neveen Farag, Mayuram S. Krishnan: The Market Value of IT Outsourcing Investment Announcements: An Event-Study Analysis. 206
Jahyun Goo, Rajiv Kishore, Kichan Nam, H. Raghav Rao, Yong Song: Managing IT Sourcing Relationships Using Service Level Agreements: A Relational Exchange Theory Approach. 207
Luciana Sa, Sabrina Marczak, Dante Antunes, Jorge Luis Nicolas Audy: Quality Management as a Competitive Strategy in a Distributed Software Development Environment. 208
Toru Sakaguchi, Vijay Raghavan: Metrics of Vendor Capabilities in Offshore Outsourcing of Information Technology Functions: Measurement and Analysis. 209
Param Singh, Eric Walden: Flexibility and Cost in Information Technology Outsourcing: Balancing Opposing Goals. 210
Yurong Yao, Edward F. Watson, Ye-Sho Chen, Andrea Houston: An Integrative Model of Clients' Decision to Adopt an Application Service Provider. 211
Nicholas Ball, Carl R. Adams, Weidong Xia: Overcoming the Elusive Problem of IS/IT Alignment: Conceptual and Methodological Considerations. 212
Russell K. H. Ching, Brian Niehoff: A Proposed Model of the Effects of Organizational Citizenship Behavior on Sustained Information Technology Innovations. 213
Robert C. Nickerson, Jamie Eng, Lisa Ho: An Exploratory Study of Strategic Alignment and Global Information System Implementation Success in Fortune 500 Companies. 214
Paul Robinson, David Brown: The Changing Characteristics of Information During IST Strategic Development and Enactment. 215
Dick Stenmark: Intranet as Formative Context: A Study of an Under-Utilized Corporate Web. 216
Donald L. Amoroso: Web Assimilation and Corporate Culture: Assessing the Chatterjee, Grewal, and Sambamurthy Model. 217
Orneita Burton, T. S. Raghu, Rajiv Sinha, Ajay S. Vinze: Software Piracy: An Empirical Examination of the Impact of Network Externalities and Open Source Alternatives on Willingness to Pay. 218
Joseph Cazier, Mark Gill: Values in E-Business: Testing Value Compatibility and Trust Production in E-Commerce. 219
Andrew P. Ciganek, K. Ramamurthy: Social Context for Mobile Computing Device Adoption: A Proposed Research Model. 220
Joseph Mollick, John Pearson: Effects of Two Information Privacy Concerns on Students' Feeling of Alienation. 222
David Paper, Ray Chang, S. Simon, Wai Yin Mok: Implementing a Management-Directed Information System. 223
J. Harold Pardue, Jeffrey P. Landry, Loveleen Sharma: Reuse Consumption: A Behavioral Model of Individual Reuse of Pre-Built Software Components. 224
Howard Rosenbaum, Elisabeth Davenport, Margaret Swan: Situational Trust in Digital Markets: A Socio-Technical Exploration. 225
Weijun Zheng, Robert W. Zmud: Structuring Environmental Scanning and Organizational Information Interpretation: An Organization-Level Contingency Model. 226
Sanjay Goel, Jagdish Gangolly: Model for Trust Among Peers in Electronic Multiparty Transactions. 227
Miltiadis D. Lytras, Angeliki Tsilira, Marinos Themistocleous: Peer-to-Peer Knowledge Networks and E-Learning Clusters of Applications: A Conceptual and Technological Approach of Potential Business Value. 228
Yihua Sheng: Using P2P Computing and Mobile Agents For Web Information Retrieval: A Framework Design. 230
Jaeki Song, Eric Walden: Consumer Behavior in the Adoption of Peer-to-Peer Technologies: An Empirical Examination of Information Cascades and Network Externalities. 231

Torsten Eymann, Stefan Sackmann, Günter Müller, Ingo Pippow: Hayek's Catallaxy: A Forward-Looking Concept for Information Systems? 234
Christian Heine, Rainer Herrler, Mathias Petsch, Christian Anhalt: ADAPT: Adaptive Multi-Agent Process Planning and Coordination of Clinical Trials. 235
Zakaria Maamar, Ghazi AlKhatib: Integration of Web Services for Establishing Virtual Enterprises: An Agent-Based Perspective. 236
Gregory R. Madey, Yongqin Gao, Vincent Freeh, Renee Tynan, Chris Hoffman: Agent-Based Modeling and Simulation of Collaborative Social Networks. 237
N. Narendra: eAgents: An Approach for Modeling and Simulating Multi-Agent Systems. 238
Rahul Singh, A. F. Salam, Lakshmi Iyer: Using Agents and XML for Knowledge Representation and Exchange: An Intelligent Distributed Decision Support Architecture (IDDSA). 239

Minhong Wang, Huaiqing Wang, Kowk-Kit Wan, Dongming Xu: The Design of Intelligent Agent Supported Exception Management in Securities Trading. 242
Hong Zhang, Rajiv Kishore, Ram Ramesh, Raj Sharman: The GRITICKA Ontology for Modeling Multiagent-Based Integrative Business Information Systems. 243
Cesar Alvarez, J. Harold Pardue: A Reference Architecture Based on Web Components for Ubiquitous Information Systems. 245
Cecil Chua Eng Chua, Sandeep Purao, Veda C. Storey: READABLE: An Approach and an Environment for Developing Maintainable Web Software. 246
Maria João Ferreira, Pericles Loucopoulos: Business Analysis Patterns: Methodological and Support Environment Aspects. 247
Marc Haines: Levels of Web Service Adoption: From Technical Solution to Business Opportunity. 249
Ajit Patankar: Web Services Enabled Architecture for Interorganizational Business Process Management. 250
Marcus A. Rothenberger, Hemant K. Jain: Domain-Specific Component Design through Product Platforms. 251
Karan Gera, Lei-Da Chen: Wireless Technology Diffusion: An Evaluation Model for Wireless Services. 252
Ola Henfridsson, Rikard Lindgren: Facilitating In-Car Use of Multi-Context Mobile Services: The Case of Mobile Telephone Conversations. 253
Radhika Jain: Enterprise Mobile Services: Framework and Industry-Specific Analysis. 254
J. P. Shim, Upkar Varshney, Sasha Dekleva, Geoffrey Knoerzer: Mobile Wireless Technology and Services: Evolution and Outlook. 256
Upkar Varshney: Supporting Group-Oriented Mobile Services. 257
Tarun Abhichandani, Bengisu Tulu, Samir Chatterjee, Jill Gemmil: Middleware for Secured Video-Conferencing. 259
Kregg Aytes, Terry Connolly: A Research Model for Investigating Human Behavior Related to Computer Security. 260
Kallol Kumar Bagchi, Godwin J. Udo: An Empirical Study of Computer and Internet Security Breaches Using Sparse Data. 261
Khagesh Pathak, Shalini Thyagaraja, Susan Harrington: Impact of the Unique Card on Electronic Commerce. 263
Malcolm Pattinson: Compliance with an Information Security Management Standard: A New Approach. 264
Marc Schoenefeld: Java Security Anti-Patterns: The Unguarded Layer Switch. 265
Adel Aladwani: Web Site Usability: A Cultural Perspective. 266
Jane Carey, Dennis F. Galletta, Jinwoo Kim, Dov Te'eni, Barbara M. Wildemuth, Ping Zhang: The Role of Human-Computer Interaction in the Information Systems Curriculum (Panel). 267
Minhee Chae, Jinwoo Kim: An Empirical Study on the Breadth and Depth Tradeoffs in Very Small Screens: Focusing on Mobile Internet Phones. 268
Xiaoyu Chen, Patrick Lacsina, Marilyn Tremaine: Designing Nonvisual Bookmarks for Mobile PDA Users. 269
Ananth Chiravuri, Laura Peracchio: Investigating Online Consumer Behavior Using Thin Slices of Usability of Web Sites. 270
Mark T. Dishaw, Diane M. Strong, D. Brent Bandy: The Role of Individual Characteristics in Software Utilization Models. 271
Andrea Everard: The Effect of Presentation Flaws in On-Line Stores' Web Sites on Perceived Quality and Consumer Trust of the On-Line Store and Intention to Purchase. 272
Terry L. Fox: Examining the Influence of Cognitive Style on the Use of a Decision Support Tool for Structured and Unstructured Tasks. 274
Sukeshini A. Grandhi, Quentin Jones, Keerti Chivakula, Karen P. Patten: Media Switching and Media Integration: An Examination of Instant Messaging and IP-Calling Practices. 275
Yi Guo: New Jersey Institute of Technology Online Shopping Experience: A Conceptualization. 276
Richard H. Hall, Patrick Hanna: The Effect of Web Page Text-Background Color Combinations on Retention and Perceived Readability, Aesthetics and Behavioral Intention. 277
Traci J. Hess, Mark A. Fuller, John Mathew: The Impact of Social Cues and Personality on Decision-Making Involvement and Performance. 278
Brian M. Jones, Scott McCoy: Assessing the Effects of Website Control Button Differentiation on User Attitudes and Performance. 280
Arnold Kamis: Using Effort, Accuracy and Technology Acceptance to Predict Decision Confidence in Online Shopping. 281
Dongmin Kim: Short Arguments for Seals of Approval and Portal Affiliation: Building Consumer Trust in Online Shopping. 282
Jonathan Lazar, Adam Jones, Katie Bessière, Irina Ceaparu, Ben Shneiderman: User Frustration with Technology in the Workplace. 283
Paul Benjamin Lowry, Tom L. Roberts: Improving the Usability Evaluation Technique, Heuristic Evaluation, through the Use of Collaborative Software. 284
Fiona Fui-Hoon Nah: A Study on Tolerable Waiting Time: How Long Are Web Users Willing to Wait? 285
Paulus Insap Santosa: Observing a User's Mental Model of an Informational Website. 286
Jia Shen, Quentin Jones: In Situ Data Capture and Mobile Knowledge Management: Helping Technicians Share Case Stories. 287
Tom Stafford: Social and Usage Process Motivations for Internet Use: Differences between Light and Heavy Users. 289
Heshan Sun: Toward a Deeper Understanding of the Technology Acceptance Model: An Integrative Analysis of TAM. 290
Fatemeh Zahedi, Ying Lu: Website Personalization for Relationship Building: A Conceptual Framework. 291
Ping Zhang, Nelson Massad: The Impact of Animation on Visual Search Tasks in a Web Environment: A Multi-Year Study. 292
Hao Zhou: Antecedents and Impact of Internet Usage Intention and Belief: A Contingency Approach and a Structural Equation Model. 293
Barbara Klein: Some Determinants of User Perceptions of Information Quality on the World Wide Web. 295
Andrej Bregar, József Györkös, Ivan Rozman, Matjaz B. Juric, Marjan Hericko: Pseudo-Criterion Based Group Consensus Seeking. 297
Hee-Kyung Cho, Murray Turoff: Delphi Structure and Group Size in Asynchronous Computer-Mediated Communications. 298
Steven Cosares, Meral Binbasioglu: Articulating User Preferences About Survivability in a Network Planning DSS. 299
Soussan Djamasbi: Does Affect Influence Judgment When Using a Decision Support System? 300
Soussan Djamasbi: Does Affect Mediate Information Overload? A Dissertation in Progress. 301
Frank Färber, Tim Weitzel, Tobias Keim: An Automated Recommendation Approach to Selection in Personnel Recruitment. 302
Virginia Ilie, James F. Courtney: Theorizing about DSS Use and Decision Quality: An Institutional Economics and Task-Technology Fit Perspective. 303
Barbara Klein: Assessments of Information Quality: Does the Medium Matter? 304
Qingxiong Ma, Souren Paul: A Discussion of Web-Based Consumer Decision Support Systems (WCDSS) and Their Effectiveness. 305
Kelly McNamara Hilmer, Sandra M. Richardson, James F. Courtney: Encouraging Ethical Behavior in Organizations: Punishment as Magnitude of Consequences. 306
Radhika Santhanam, Edward Hartono, Clyde W. Holsapple: Common Factors among Management Support Systems' Success. 307
Ashraf I. Shirani: Information Exchange in Decision-Making Groups Using Group Support Systems. 308
Yun Wan, Satya Menon, Arkalgud Ramaprasad: How It Happens: A Conceptual Explanation of Choice Overload in Online Decision-Making by Individuals. 309
Wendy Wang, Sumali Conlon, Brian J. Reithel: Evaluation of an Automatic Text Abstraction System. 310
Heinz Roland Weistroffer, Charles Smith: An Object-Oriented Model of the Portfolio Selection Problem. 311
Rosemary H. Wild, Kenneth A. Griggs, Eldon Y. Li: A Web Portal/Simulation Architecture to Support Collaborative Policy and Planning Decision Making. 312
Yiwen Zhang, Darrin Thomas, Yukika Awazu, Kevin C. Desouza: Human-Machine Strategies for Decision Support. 313
Tim Weitzel, Thomas Tesch, Peter Fankhauser: A Scalable Approach to Processing Large XML Data Volumes. 315
Joseph Chan: Building Data Warehouses Using the Enterprise Modeling Framework. 317
Didier Nakache: Problems in Designing Huge Datawarehouses and Datamarts. 318
Mattias Strand, Benkt Wangler, Marcus Olsson: Incorporating External Data into Data Warehouses: Characterizing and Categorizing Suppliers and Types of External Data. 319
Mark Pendergast: Three Dimensional Representations of USGS Digital Elevation Model Data Using JAVA-3D: Implementation and Performance Issues. 320
Julian J. Ray: An Analytical Model to Evaluate Alternative Methods for Distance Calculation in GIS-Based Vehicle Routing Decision Support Systems. 321
Vijayan Sugumaran, Ramanathan Sugumaran: Spatial Decision Support Systems Using Intelligent Agents and GIS Web Services. 322
Charmaine Barreto, John C. Beachboard: An Investigation of the Motivators and Effects of Formalized Knowledge Sharing at the Workplace: A Qualitative Approach. 323
Bongsug Chae, Hope Koch, Huy-Vo Van: Knowledge Management in Communities and Networks of Practice: Challenges, Issues and Paradoxes. 324
Anthony Delmonte: The Relationship between Social Interaction in Organizations and Knowledge Management System Success. 325
Ronald D. Freeze, Uday R. Kulkarni, Suryanarayanan Ravindran: Organizational Knowledge Maturity and Complementarity: A Conceptual Framework. 326
Mordechai Gal-Or, William E. Spangler, Jerrold H. May: A Multistrategy Data Mining Approach to Classification. 327
Saurabh Gupta: Knowledge Management and Performance: A Fit Perspective. 328
Murray Jennex, Lorne Olfman: A Knowledge Management Success Model: An Extension of DeLone and McLean's IS Success Model. 330
Yong Jin Kim, Hyunjeong Kang, G. Lawrence Sanders: Understanding Information Technology Performance in the Context of Knowledge Management. 331
Uday R. Kulkarni, Robert D. St. Louis: Organizational Self Assessment of Knowledge Management Maturity. 332
Ryan C. LaBrie, Robert D. St. Louis: Information Retrieval from Knowledge Management Systems: Using Knowledge Hierarchies to Overcome Keyword Limitations. 333
Ming Lin, Janna M. Crews, Jinwei Cao, Jay Nunamaker Jr., Judee K. Burgoon: AGENT99 Trainer: Designing a Web-Based Multimedia Training System for Deception Detection Knowledge Transfer. 334
Miltiadis D. Lytras, Angeliki Tsilira, Marinos Themistocleous: Technology Classification Framework for E-Learning Purposes from a Knowledge Management Perspective. 335
Katia Passerini: Knowledge Assessment in Developing/Developed Economies: Frameworks and Implementation Examples. 337
Mohammad Rahman, Nancy Martin, Souren Paul: Data Mining, Group Memory, Group Decision Making: A Theoretical Framework. 338
Karma Sherif: Knowledge Management as Complex Adaptive Systems. 339
Dick Stenmark, Rikard Lindgren: Intranets for Knowledge Management: Applications Affording User Participation. 340
Zein-ul-Abdeen Tahboub, Ghazi AlKhatib: A Framework for Building a Learning Organization through ISO 9000 Requirements. 341
Weijun Zheng: Developing a Firm's Absorptive Capacity with Strategic Orientation. 343
Christian Bach, Salvatore Belardo: Scientific and Philosophical Aspects of Information and the Relationships among Data, Information, and Knowledge. 344
Deborah Bunker, Melissa Cole, James F. Courtney, John Haynes, Kalle Lyytinen: Philosophical Foundations of Information Systems: Past, Present, and Future Directions (Panel). 345
Kay Fielden: Making Sense of IS Research in a Complex World. 346
William Friedman: A Philosophical Analysis of Intellectual Property Rights as They Pertain to Software. 347
Nik R. Hassan: Where Should a New IS Researcher Start? 348
John Haynes: The Management of Intuition. 349
Bryan Hosack: The DSS Paradigm: An Interpretation Using the Kuhn Model. 350
Adam Jenkins: What Mary Didn't Know About Tacit Knowledge. 351

Kalle Lyytinen: Information Systems and Philosophy: The Hopeless Search for Ultimate Foundations (Invited Presentation). 354
Angela Mattia: The subSYSTEM Approach: A Framework for Analyzing Information Systems at Invention and Reinvention. 355
Emmanuel Monod: A Copernican Revolution in IS: Using Kant's Critique of Pure Reason for Describing Epistemological Trends in IS. 356
Stephen Probert: A Critical Analysis of the Knowledge Creation Process. 358
Sandeep Purao, Duane Truex, Lan Cao: Now the Twain Shall Meet: Combining Social Sciences and Software Engineering to Support Development of Emergent Systems. 359
Zaiyong Tang, Subramanian Sivaramakrishnan: Creating an Intelligence Infrastructure for Intelligent Organizations. 360
Dianna Taylor: Improving the Design of Aged Care Accreditation Standards Using Contemporary Systems Thinking Concepts. 361
George R. Widmeyer: The Trichotomy of Processes: A Philosophical Basis for Information Systems. 362
Pieter Wisse: The Constitutional Force of Perspective Phenomenology: Philosophical Unification in Information Systems. 363
Jane Fedorowicz, Janis L. Gogan, Amy Ray: Interorganizational Ecology and Information Visibility. 364
Pairin Katerattanakul, Muhammad Razi, Hwee-Joo Kam: IS Journal Rankings Versus Citation Analysis: Consi
