"Frustrated Incorporated: An Exploration of the Inhibitors of IT-Mediated ..."

Ronald T. Cenfetelli, Izak Benbasat (2003)

> Home

Details and statistics

DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2012-01-09

- view
  - electronic edition @ aisnet.org
- export record
  dblp key:
  - conf/amcis/CenfetelliB03
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/amcis/CenfetelliB03
Ronald T. Cenfetelli, Izak Benbasat:
Frustrated Incorporated: An Exploration of the Inhibitors of IT-Mediated Customer Service. AMCIS 2003: 36

a service of

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.