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Publication search results
found 59 matches
- 1999
- Cary B. Abend:
Reducing The Budget on State of the Art Computing. SIGUCCS 1999: 1-6 - Valerie Archambeau, Johanna Turner Colgrove, Keiko Pitter, Marion Smith:
DocShare: A Collaboration that Works - And Saves Work. SIGUCCS 1999: 212-214 - Jayne Ashworth:
Interviewing Teams or How to Hire the Perfect Boss. SIGUCCS 1999: 7-10 - Harvey Axlerod:
Daniel R. Jay, Crime and Punishment in Cyberspace: Dealing with Law Enforcement and the Courts. SIGUCCS 1999: 11-14 - Kevin M. Balogh:
Overhauling trouble ticket categories (poster session). SIGUCCS 1999: 216-217 - Elizabeth L. Blake, Rosamaria S. Morales:
Maintaining Pedagogy while Implementing New Technology: The ICONS Project. SIGUCCS 1999: 15-20 - Jim Bostick:
Of Teams and White Papers: Do Working Groups Work? SIGUCCS 1999: 21-25 - Jeffrey C. Cepull:
Technology Training Partnerships - University of Pittsburgh, Pittsburgh City Schools and Community College of Allegheny County. SIGUCCS 1999: 26 - Joan D. Comeau, Edward C. Godnig:
Computer Use and Vision. SIGUCCS 1999: 31-34 - Michael Critchfield, Michael Murray, Michael Lewis, Jason Musselman:
A Help Desk Prescription - Curing Ills with a Dose of Remedy. SIGUCCS 1999: 35-38 - Joyce Davidson:
A Total Workout: Cross - training Customer Services and Marketing. SIGUCCS 1999: 39-42 - David E. Dean, Carl Combs:
Students at the center of the universe: fostering a student focused, student guided, comprehensive service. SIGUCCS 1999: 43-50 - Theresa Duhart, Paul Monaghan, Tom Aldrich:
Creating the customer service team: an ongoing process. SIGUCCS 1999: 51-55 - Janice G. El-Bayoumi:
Focus on service departmental web site reorganization. SIGUCCS 1999: 56-60 - Nancy A. Flynn:
Schmoozing at the Home Office: Reflections on Telecommuting and Flexible Work Arrangements for IT Professionals. SIGUCCS 1999: 61-66 - Nancy A. Flynn:
Revamping "computing at Cornell": creative collaborations for Web site redesign (Poster). SIGUCCS 1999: 218-223 - Timothy J. Foley:
Implementing Service Standards to Manage Client Expectations. SIGUCCS 1999: 67-70 - Anna Love Gardner, Marilyn Lockhart:
Using the Web to Train Employees. SIGUCCS 1999: 144-146 - Jonathan E. Geibel:
Administration of Campus Computing Labs and Faculty Desktops. SIGUCCS 1999: 71-78 - William Goveia, Jennifer Reed, Carol Rhodes:
Mr. Rogers Meets Technology: Technology Service Neighborhoods in the IU School of Education. SIGUCCS 1999: 79-82 - Jay Graham:
Enterprise Wide Electronic Mail using IMAP. SIGUCCS 1999: 83-85 - Lisa Gregory-Mix, Sharon Sledge:
Building Community and Distributed Support Services at Cornell University. SIGUCCS 1999: 86-92 - Cindy Guerrazzi, Virginia Redmond:
Student career ladder (poster abstract only). SIGUCCS 1999: 224 - Trisha Guy:
Backstage at the helpdesk (poster). SIGUCCS 1999: 225-227 - Lisa K. Hallberg:
Training for a wider audience: helping more of the people more of the time (Poster). SIGUCCS 1999: 228-231 - Chris Harmon:
A Small Staff Coping With Technology Replacement, Year One. SIGUCCS 1999: 93-96 - Brian K. Hart:
Outsourcing a PC Reseller Center and Hardware Maintenance Services. SIGUCCS 1999: 97-100 - Joy Hathaway:
Searching for the Needle of Information in the Haystack of the Computing Web Pages. SIGUCCS 1999: 101-105 - David Henry:
Who's Got the Key? SIGUCCS 1999: 106-110 - Bronwen Jean Heuer:
Introducing a Client Community to a Non-Microsoft Product. SIGUCCS 1999: 111-114
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