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@article{DBLP:journals/ijisss/BaniMelhemEH18,
  author       = {Hussein BaniMelhem and
                  Hossam M. Abu Elanain and
                  Matloub Hussain},
  title        = {Impact of Human Resource Management Practices on Employees' Turnover
                  Intention in United Arab Emirates {(UAE)} Health Care Services},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {4},
  pages        = {21--41},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018100102},
  doi          = {10.4018/IJISSS.2018100102},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijisss/BaniMelhemEH18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/BrahamiM18,
  author       = {Menaouer Brahami and
                  Nada Matta},
  title        = {A Model to Reduce the Risk of Projects Guided by the Knowledge Management
                  Process: Application on Industrial Services},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {2},
  pages        = {36--52},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018040103},
  doi          = {10.4018/IJISSS.2018040103},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/BrahamiM18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Chaiyasoonthorn18,
  author       = {Wornchanok Chaiyasoonthorn and
                  Watanyoo Suksa{-}Ngiam},
  title        = {Users' Acceptance of Online Literature Databases in a Thai University:
                  {A} Test of {UTAUT2}},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {1},
  pages        = {54--70},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018010104},
  doi          = {10.4018/IJISSS.2018010104},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Chaiyasoonthorn18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/CopelandC18,
  author       = {Mary Kay Copeland and
                  Emilyn C. Cabanda},
  title        = {Efficiency Analysis of the {U.S.} Publicly Held Insurance Industry:
                  {A} Two-Stage Efficiency Model},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {1},
  pages        = {1--15},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018010101},
  doi          = {10.4018/IJISSS.2018010101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/CopelandC18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/GhorfiAOA18,
  author       = {Rabii El Ghorfi and
                  Mohamed El Aroussi and
                  Mohamed Ouadou and
                  Driss Aboutajdine},
  title        = {Valuating {IT} Governance Strategies With Real Options in a Decision
                  Making Framework},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {4},
  pages        = {42--58},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018100103},
  doi          = {10.4018/IJISSS.2018100103},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/GhorfiAOA18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/GomesR18,
  author       = {Jorge Vareda Gomes and
                  M{\'{a}}rio Rom{\~{a}}o},
  title        = {Achieving Dynamic Capabilities Through the Benefits Management Approach},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {2},
  pages        = {53--68},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018040104},
  doi          = {10.4018/IJISSS.2018040104},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/GomesR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/GrandryFD18,
  author       = {Eric Grandry and
                  Christophe Feltus and
                  Eric Dubois},
  title        = {A Risk Integration Framework for the Service-Oriented Enterprise},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {3},
  pages        = {1--19},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018070101},
  doi          = {10.4018/IJISSS.2018070101},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/GrandryFD18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/HonarzadeMA18,
  author       = {Mahdie Honarzade and
                  Mahboubeh Mahmoudinia and
                  Maryam Saberi Anari},
  title        = {Identifying and Ranking Influencing Factors in Using {RFID} Technology
                  in Tourism Industry via the Use of Structural Equation Modeling},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {4},
  pages        = {1--20},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018100101},
  doi          = {10.4018/IJISSS.2018100101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/HonarzadeMA18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/JaiswalG18,
  author       = {Shruti Jaiswal and
                  Daya Gupta},
  title        = {Measuring Security: {A} Step Towards Enhancing Security of System},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {1},
  pages        = {28--53},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018010103},
  doi          = {10.4018/IJISSS.2018010103},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/JaiswalG18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/KocSSK18,
  author       = {Hasan Ko{\c{c}} and
                  Kurt Sandkuhl and
                  Janis Stirna and
                  Jan{-}Christian Kuhr},
  title        = {Capability as a Service: Method and Tool Support for Context-Aware
                  Business Services},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {3},
  pages        = {64--84},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018070104},
  doi          = {10.4018/IJISSS.2018070104},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/KocSSK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Ozgur18,
  author       = {Ceyhun O. Ozgur},
  title        = {Resources in Parks and Police Management Applying Decision Utility
                  to Solve Problems with Limited Resources},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {2},
  pages        = {69--78},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018040105},
  doi          = {10.4018/IJISSS.2018040105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Ozgur18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/RafatiP18,
  author       = {Laleh Rafati and
                  Geert Poels},
  title        = {Service-Oriented Enterprise Engineering: {A} Modeling Discipline Based
                  on the Viable Systems Approach (vSa) for Strategic Sourcing Decision-Making},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {3},
  pages        = {20--40},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018070102},
  doi          = {10.4018/IJISSS.2018070102},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/RafatiP18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/SafdariRSSZ18,
  author       = {Reza Safdari and
                  Peyman Rezaei{-}Hachesu and
                  Marjan Ghazi Saeedi and
                  Taha Samad{-}Soltani and
                  Maryam Zolnoori},
  title        = {Evaluation of Classification Algorithms vs Knowledge-Based Methods
                  for Differential Diagnosis of Asthma in Iranian Patients},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {2},
  pages        = {22--35},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018040102},
  doi          = {10.4018/IJISSS.2018040102},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/SafdariRSSZ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/SchmidtMZ18,
  author       = {Rainer Schmidt and
                  Michael M{\"{o}}hring and
                  Alfred Zimmermann},
  title        = {Dynamic Capabilities of Decision-oriented Service Systems},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {3},
  pages        = {41--63},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018070103},
  doi          = {10.4018/IJISSS.2018070103},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijisss/SchmidtMZ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/SensuseC18,
  author       = {Dana Indra Sensuse and
                  Elin Cahyaningsih},
  title        = {Knowledge Management Models: {A} Summative Review},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {1},
  pages        = {71--100},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018010105},
  doi          = {10.4018/IJISSS.2018010105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/SensuseC18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/ShokouhyarSO18,
  author       = {Sajjad Shokouhyar and
                  Parna Saeidpour and
                  Ali Otarkhani},
  title        = {Predicting Customers' Churn Using Data Mining Technique and its Effect
                  on the Development of Marketing Applications in Value-Added Services
                  in Telecom Industry},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {4},
  pages        = {59--72},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018100104},
  doi          = {10.4018/IJISSS.2018100104},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/ShokouhyarSO18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Watjatrakul18,
  author       = {Boonlert Watjatrakul},
  title        = {Determinants and Effects of Mobile Service Customization: An Empirical
                  Study of {A2P} {SMS} Adoption},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {4},
  pages        = {73--87},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018100105},
  doi          = {10.4018/IJISSS.2018100105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Watjatrakul18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/YehC18,
  author       = {Hsiaoping Yeh and
                  Tsung{-}Sheng Chang},
  title        = {Mining Customer Shopping Behavior: {A} Method Encoding Customer Purchase
                  Decision Attitude},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {1},
  pages        = {16--27},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018010102},
  doi          = {10.4018/IJISSS.2018010102},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/YehC18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/YoonJ18,
  author       = {Tom E. Yoon and
                  Bong{-}Keun Jeong},
  title        = {Service Oriented Architecture {(SOA)} Implementation: Success Factors
                  and Realized Benefits},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {2},
  pages        = {1--21},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJISSS.2018040101},
  doi          = {10.4018/IJISSS.2018040101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/YoonJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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