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@inproceedings{DBLP:conf/sigdoc/AbdullahG94,
  author       = {Abdul Hanan Abdullah and
                  Brian Gay},
  editor       = {Nina Wishbow},
  title        = {Implementing an interface to networked services},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {25--33},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192532},
  doi          = {10.1145/192506.192532},
  timestamp    = {Tue, 06 Nov 2018 11:07:46 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/AbdullahG94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Beam94,
  author       = {Paul Beam},
  editor       = {Nina Wishbow},
  title        = {Hands drawing each other: {CAL} help tools as the base for {CAL} instruction},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {105--114},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192550},
  doi          = {10.1145/192506.192550},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Beam94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/BeamB94,
  author       = {Paul Beam and
                  Diane Burke},
  editor       = {Nina Wishbow},
  title        = {Learners as authors: helping {ESL} employees in a Canadian bank prepare
                  customer relations and documentation material},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {96--104},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192549},
  doi          = {10.1145/192506.192549},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/BeamB94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Bednarcyk94,
  author       = {Lauren A. Bednarcyk},
  editor       = {Nina Wishbow},
  title        = {Issues and guidelines for authoring a {WWW} project (extended abstract):
                  the {SAS} experience},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {198--199},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192564},
  doi          = {10.1145/192506.192564},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Bednarcyk94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Blondheim94,
  author       = {Menahem Blondheim},
  editor       = {Nina Wishbow},
  title        = {Information ecologies and system design: a developmental perspective
                  on mass multimedia networks},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {220--226},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192571},
  doi          = {10.1145/192506.192571},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Blondheim94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Carlshamre94,
  author       = {P{\"{a}}r Carlshamre},
  editor       = {Nina Wishbow},
  title        = {Technical communicators and system developers collaborating in usability-oriented
                  systems development: a case study},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {200--207},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192565},
  doi          = {10.1145/192506.192565},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Carlshamre94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Cox94,
  author       = {Kevin Cox},
  editor       = {Nina Wishbow},
  title        = {A unified approach to indexing and retrieval of information},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {176--181},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192560},
  doi          = {10.1145/192506.192560},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Cox94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Cunningham94,
  author       = {Kevin M. Cunningham},
  editor       = {Nina Wishbow},
  title        = {An introduction to Mosaic and the World Wide Web for technical communicators},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {1},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192521},
  doi          = {10.1145/192506.192521},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Cunningham94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Dicks94,
  author       = {R. Stanley Dicks},
  editor       = {Nina Wishbow},
  title        = {Integrating online help, documentation, and training},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {115--118},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192551},
  doi          = {10.1145/192506.192551},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Dicks94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/DonnellyH94,
  author       = {Rich Donnelly and
                  Rick Hermann},
  editor       = {Nina Wishbow},
  title        = {Building an Internet resource for a specialized online community},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {190--197},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192563},
  doi          = {10.1145/192506.192563},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/DonnellyH94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Freeman94,
  author       = {David Freeman},
  editor       = {Nina Wishbow},
  title        = {Object help for GUIs},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {34--38},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192533},
  doi          = {10.1145/192506.192533},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Freeman94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Goeller94,
  author       = {Karen E. Goeller},
  editor       = {Nina Wishbow},
  title        = {Zen and the art of learning support: combining documentation, training,
                  and online help functions for a unique organizational approach to
                  information development},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {119--125},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192552},
  doi          = {10.1145/192506.192552},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Goeller94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Gonzales94,
  author       = {Joseph I. B. Gonzales},
  editor       = {Nina Wishbow},
  title        = {A theory of organization},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {145--155},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192556},
  doi          = {10.1145/192506.192556},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Gonzales94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/HeroldM94,
  author       = {Phil Herold and
                  Carla Merrill},
  editor       = {Nina Wishbow},
  title        = {Developing a hypertext help system: a cooperative effort between a
                  software developer and a technical writer},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {234--245},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192575},
  doi          = {10.1145/192506.192575},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/HeroldM94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Horberg94,
  author       = {John K. Horberg},
  editor       = {Nina Wishbow},
  title        = {A future for professional communicators in software engineering},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {76--87},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192547},
  doi          = {10.1145/192506.192547},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Horberg94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Johnson94,
  author       = {Leslie A. Johnson},
  editor       = {Nina Wishbow},
  title        = {Joining the {GUI} design team: a case study},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {39--43},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192534},
  doi          = {10.1145/192506.192534},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Johnson94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/KellerGNT94,
  author       = {Rudolf K. Keller and
                  Anurag Garg and
                  Amin Y. Noaman and
                  Tao Tao},
  editor       = {Nina Wishbow},
  title        = {Multi-level documentation of organizational architectures and processes},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {139--144},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192555},
  doi          = {10.1145/192506.192555},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/KellerGNT94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/KillpackW94,
  author       = {Robbi Bean Killpack and
                  Jaelynn Williams},
  editor       = {Nina Wishbow},
  title        = {Interoperability: rethinking the documentation paradigm},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {44--48},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192536},
  doi          = {10.1145/192506.192536},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/KillpackW94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/KnorrN94,
  author       = {Bruce W. Knorr and
                  Ann Zabriskie Norton},
  editor       = {Nina Wishbow},
  title        = {We will write no online before its time: timing the development of
                  a quality online Help system to minimize panic and save costs},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {2--5},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192524},
  doi          = {10.1145/192506.192524},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/KnorrN94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/KremerG94,
  author       = {Robert Kremer and
                  Brian R. Gaines},
  editor       = {Nina Wishbow},
  title        = {Groupware concept mapping techniques},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {156--165},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192557},
  doi          = {10.1145/192506.192557},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/KremerG94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/MehlenbacherHBC94,
  author       = {Brad Mehlenbacher and
                  Beth Hardin and
                  Chris Barrett and
                  Jim Clagett},
  editor       = {Nina Wishbow},
  title        = {Multi-user domains and virtual campuses: implications for computer-mediated
                  collaboration and technical communication},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {213--219},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192568},
  doi          = {10.1145/192506.192568},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/MehlenbacherHBC94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Northrop94,
  author       = {Mary Jane Northrop},
  editor       = {Nina Wishbow},
  title        = {The fate of indexes in an online world},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {182--189},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192562},
  doi          = {10.1145/192506.192562},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Northrop94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Porter94,
  author       = {Lynnette R. Porter},
  editor       = {Nina Wishbow},
  title        = {The changing roles of educators: using e-mail, CD-ROM, and online
                  documentation in the technical writing classroom},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {227--233},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192573},
  doi          = {10.1145/192506.192573},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Porter94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/RelihanCH94,
  author       = {Liam Relihan and
                  Tony Cahill and
                  Michael G. Hinchey},
  editor       = {Nina Wishbow},
  title        = {Untangling the World-Wide Web},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {17--24},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192531},
  doi          = {10.1145/192506.192531},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/RelihanCH94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Russell94,
  author       = {Glenn C. Russell},
  editor       = {Nina Wishbow},
  title        = {A combined project planning model for documentation/training at {BNR}},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {10--16},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192530},
  doi          = {10.1145/192506.192530},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Russell94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/RyanH94,
  author       = {Mark Ryan and
                  Richard M. Helms},
  editor       = {Nina Wishbow},
  title        = {A development process for large multimedia titles},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {126--138},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192553},
  doi          = {10.1145/192506.192553},
  timestamp    = {Fri, 04 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/RyanH94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/ShawG94,
  author       = {Mildred L. G. Shaw and
                  Brian R. Gaines},
  editor       = {Nina Wishbow},
  title        = {Active documents combining multimedia and expert systems},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {166--175},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192559},
  doi          = {10.1145/192506.192559},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/ShawG94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/SmartW94,
  author       = {Karl L. Smart and
                  Matthew E. Whitting},
  editor       = {Nina Wishbow},
  title        = {Reassessing the documentation paradigm: writing for print and online},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {6--9},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192526},
  doi          = {10.1145/192506.192526},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/SmartW94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/SmartWHMO94,
  author       = {Karl L. Smart and
                  Matthew E. Whitting and
                  Freda Husic and
                  Lisa Moore and
                  Peter Orbeton},
  editor       = {Nina Wishbow},
  title        = {Traversing the divide: documentation challenges of the 90s},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {246--250},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192576},
  doi          = {10.1145/192506.192576},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/SmartWHMO94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Sy94,
  author       = {Desir{\'{e}}e Sy},
  editor       = {Nina Wishbow},
  title        = {Bridging the communication gap in the workplace with usability engineering},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {208--212},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192566},
  doi          = {10.1145/192506.192566},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Sy94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigdoc/Thomas94,
  author       = {Brian J. Thomas},
  editor       = {Nina Wishbow},
  title        = {Creating a {CD-ROM} from scratch: a case study},
  booktitle    = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  pages        = {88--95},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506.192548},
  doi          = {10.1145/192506.192548},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/Thomas94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/sigdoc/1994,
  editor       = {Nina Wishbow},
  title        = {Proceedings of the 12th Annual International Conference on Documentation:
                  technical communications at the great divide, {SIGDOC} 1994, Banff,
                  Alberta, Canada, October 2-5, 1994},
  publisher    = {{ACM}},
  year         = {1994},
  url          = {https://doi.org/10.1145/192506},
  doi          = {10.1145/192506},
  isbn         = {0-89791-681-6},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigdoc/1994.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}