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@article{DBLP:journals/tii/AsresMCBMPA21,
  author    = {Mulugeta Weldezgina Asres and
               Million Abayneh Mengistu and
               Pino Castrogiovanni and
               Lorenzo Bottaccioli and
               Enrico Macii and
               Edoardo Patti and
               Andrea Acquaviva},
  title     = {Supporting Telecommunication Alarm Management System With Trouble
               Ticket Prediction},
  journal   = {{IEEE} Trans. Ind. Informatics},
  volume    = {17},
  number    = {2},
  pages     = {1459--1469},
  year      = {2021},
  url       = {https://doi.org/10.1109/TII.2020.2996942},
  doi       = {10.1109/TII.2020.2996942},
  timestamp = {Tue, 01 Dec 2020 00:00:00 +0100},
  biburl    = {https://dblp.org/rec/journals/tii/AsresMCBMPA21.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/epia/CostaCC09,
  author    = {Ra{\'{u}}l Costa and
               Nuno Cachulo and
               Paulo Cortez},
  editor    = {Lu{\'{\i}}s Seabra Lopes and
               Nuno Lau and
               Pedro Mariano and
               Luis Mateus Rocha},
  title     = {An Intelligent Alarm Management System for Large-Scale Telecommunication
               Companies},
  booktitle = {Progress in Artificial Intelligence, 14th Portuguese Conference on
               Artificial Intelligence, {EPIA} 2009, Aveiro, Portugal, October 12-15,
               2009. Proceedings},
  series    = {Lecture Notes in Computer Science},
  volume    = {5816},
  pages     = {386--399},
  publisher = {Springer},
  year      = {2009},
  url       = {https://doi.org/10.1007/978-3-642-04686-5\_32},
  doi       = {10.1007/978-3-642-04686-5\_32},
  timestamp = {Tue, 14 May 2019 10:00:41 +0200},
  biburl    = {https://dblp.org/rec/conf/epia/CostaCC09.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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