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@article{DBLP:journals/corr/abs-2403-07718,
  author       = {Alexandre Drouin and
                  Maxime Gasse and
                  Massimo Caccia and
                  Issam H. Laradji and
                  Manuel Del Verme and
                  Tom Marty and
                  L{\'{e}}o Boisvert and
                  Megh Thakkar and
                  Quentin Cappart and
                  David V{\'{a}}zquez and
                  Nicolas Chapados and
                  Alexandre Lacoste},
  title        = {WorkArena: How Capable Are Web Agents at Solving Common Knowledge
                  Work Tasks?},
  journal      = {CoRR},
  volume       = {abs/2403.07718},
  year         = {2024},
  url          = {https://doi.org/10.48550/arXiv.2403.07718},
  doi          = {10.48550/ARXIV.2403.07718},
  eprinttype    = {arXiv},
  eprint       = {2403.07718},
  timestamp    = {Fri, 05 Apr 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2403-07718.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/pacmhci/ZubatiyMHVRM23,
  author       = {Tamara Zubatiy and
                  Niharika Mathur and
                  Larry Heck and
                  Kayci L. Vickers and
                  Agata Rozga and
                  Elizabeth D. Mynatt},
  title        = {"I don't know how to help with that" - Learning from Limitations of
                  Modern Conversational Agent Systems in Caregiving Networks},
  journal      = {Proc. {ACM} Hum. Comput. Interact.},
  volume       = {7},
  number       = {{CSCW2}},
  pages        = {1--28},
  year         = {2023},
  url          = {https://doi.org/10.1145/3610170},
  doi          = {10.1145/3610170},
  timestamp    = {Sat, 13 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pacmhci/ZubatiyMHVRM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/aied/ShahriarM23,
  author       = {Tasmia Shahriar and
                  Noboru Matsuda},
  editor       = {Ning Wang and
                  Genaro Rebolledo{-}Mendez and
                  Noboru Matsuda and
                  Olga C. Santos and
                  Vania Dimitrova},
  title        = {What and How You Explain Matters: Inquisitive Teachable Agent Scaffolds
                  Knowledge-Building for Tutor Learning},
  booktitle    = {Artificial Intelligence in Education - 24th International Conference,
                  {AIED} 2023, Tokyo, Japan, July 3-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13916},
  pages        = {126--138},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-36272-9\_11},
  doi          = {10.1007/978-3-031-36272-9\_11},
  timestamp    = {Fri, 04 Aug 2023 15:27:47 +0200},
  biburl       = {https://dblp.org/rec/conf/aied/ShahriarM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/frai/KamoenL22,
  author       = {Naomi Kamoen and
                  Christine Liebrecht},
  title        = {I Need a {CAVAA:} How Conversational Agent Voting Advice Applications
                  (CAVAAs) Affect Users' Political Knowledge and Tool Experience},
  journal      = {Frontiers Artif. Intell.},
  volume       = {5},
  pages        = {835505},
  year         = {2022},
  url          = {https://doi.org/10.3389/frai.2022.835505},
  doi          = {10.3389/FRAI.2022.835505},
  timestamp    = {Wed, 15 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/frai/KamoenL22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:journals/corr/abs-2106-11492,
  author       = {Carlos Areces and
                  Raul Fervari and
                  Andr{\'{e}}s R. Saravia and
                  Fernando R. Vel{\'{a}}zquez{-}Quesada},
  editor       = {Joseph Y. Halpern and
                  Andr{\'{e}}s Perea},
  title        = {Uncertainty-Based Semantics for Multi-Agent Knowing How Logics},
  booktitle    = {Proceedings Eighteenth Conference on Theoretical Aspects of Rationality
                  and Knowledge, {TARK} 2021, Beijing, China, June 25-27, 2021},
  series       = {{EPTCS}},
  volume       = {335},
  pages        = {23--37},
  year         = {2021},
  url          = {https://doi.org/10.4204/EPTCS.335.3},
  doi          = {10.4204/EPTCS.335.3},
  timestamp    = {Mon, 05 Jul 2021 13:50:05 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2106-11492.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jkm/Yoo20,
  author       = {Taeyoung Yoo},
  title        = {How to use language agents for knowledge transfer? Evidence from translators
                  and multinational organizations in Korea},
  journal      = {J. Knowl. Manag.},
  volume       = {24},
  number       = {4},
  pages        = {899--919},
  year         = {2020},
  url          = {https://doi.org/10.1108/JKM-09-2019-0498},
  doi          = {10.1108/JKM-09-2019-0498},
  timestamp    = {Thu, 06 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jkm/Yoo20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/lori/LiW19,
  author       = {Yanjun Li and
                  Yanjing Wang},
  editor       = {Patrick Blackburn and
                  Emiliano Lorini and
                  Meiyun Guo},
  title        = {Multi-agent Knowing How via Multi-step Plans: {A} Dynamic Epistemic
                  Planning Based Approach},
  booktitle    = {Logic, Rationality, and Interaction - 7th International Workshop,
                  {LORI} 2019, Chongqing, China, October 18-21, 2019, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11813},
  pages        = {126--139},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-662-60292-8\_10},
  doi          = {10.1007/978-3-662-60292-8\_10},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/lori/LiW19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jkm/ElbazAA18,
  author       = {Ahmed Mohamed Elbaz and
                  Gomaa Mohamed Agag and
                  Nasser Alhamar Alkathiri},
  title        = {How ability, motivation and opportunity influence travel agents performance:
                  the moderating role of absorptive capacity},
  journal      = {J. Knowl. Manag.},
  volume       = {22},
  number       = {1},
  pages        = {119--141},
  year         = {2018},
  url          = {https://doi.org/10.1108/JKM-07-2017-0308},
  doi          = {10.1108/JKM-07-2017-0308},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jkm/ElbazAA18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ker/MannionDDH18,
  author       = {Patrick Mannion and
                  Sam Devlin and
                  Jim Duggan and
                  Enda Howley},
  title        = {Reward shaping for knowledge-based multi-objective multi-agent reinforcement
                  learning},
  journal      = {Knowl. Eng. Rev.},
  volume       = {33},
  pages        = {e23},
  year         = {2018},
  url          = {https://doi.org/10.1017/S0269888918000292},
  doi          = {10.1017/S0269888918000292},
  timestamp    = {Thu, 27 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ker/MannionDDH18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/taes/MaranoW18,
  author       = {Stefano Maran{\`{o}} and
                  Peter Willett},
  title        = {Social Sensing With Minimal Resources: Profiling Agents by Simply
                  Knowing How to Count},
  journal      = {{IEEE} Trans. Aerosp. Electron. Syst.},
  volume       = {54},
  number       = {2},
  pages        = {629--641},
  year         = {2018},
  url          = {https://doi.org/10.1109/TAES.2017.2761198},
  doi          = {10.1109/TAES.2017.2761198},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/taes/MaranoW18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/iui/ChenW18,
  author       = {Mei{-}Ling Chen and
                  Hao{-}Chuan Wang},
  title        = {How Personal Experience and Technical Knowledge Affect Using Conversational
                  Agents},
  booktitle    = {Proceedings of the 23rd International Conference on Intelligent User
                  Interfaces Companion, Tokyo, Japan, March 07-11, 2018},
  pages        = {53:1--53:2},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3180308.3180362},
  doi          = {10.1145/3180308.3180362},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iui/ChenW18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ker/MannionDDH17,
  author       = {Patrick Mannion and
                  Sam Devlin and
                  Jim Duggan and
                  Enda Howley},
  title        = {Multi-agent credit assignment in stochastic resource management games},
  journal      = {Knowl. Eng. Rev.},
  volume       = {32},
  pages        = {e16},
  year         = {2017},
  url          = {https://doi.org/10.1017/S026988891700011X},
  doi          = {10.1017/S026988891700011X},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ker/MannionDDH17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ker/VrancxHK16,
  author       = {Peter Vrancx and
                  Enda Howley and
                  Matt Knudson},
  title        = {Preface to the special issue: adaptive learning agents},
  journal      = {Knowl. Eng. Rev.},
  volume       = {31},
  number       = {1},
  pages        = {1--2},
  year         = {2016},
  url          = {https://doi.org/10.1017/S0269888915000144},
  doi          = {10.1017/S0269888915000144},
  timestamp    = {Thu, 27 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ker/VrancxHK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ai/WeerdVV13,
  author       = {Harmen de Weerd and
                  Rineke Verbrugge and
                  Bart Verheij},
  title        = {How much does it help to know what she knows you know? An agent-based
                  simulation study},
  journal      = {Artif. Intell.},
  volume       = {199-200},
  pages        = {67--92},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.artint.2013.05.004},
  doi          = {10.1016/J.ARTINT.2013.05.004},
  timestamp    = {Mon, 26 Oct 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ai/WeerdVV13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/coginfocom/KarimipourN13,
  author       = {Farid Karimipour and
                  Alireza Niroo},
  title        = {Agent-based modelling of cognitive navigation: How spatial knowledge
                  is constructed and used},
  booktitle    = {{IEEE} 4th International Conference on Cognitive Infocommunications,
                  CogInfoCom 2013, Budapest, Hungary, December 2-5, 2013},
  pages        = {17--22},
  publisher    = {{IEEE}},
  year         = {2013},
  url          = {https://doi.org/10.1109/CogInfoCom.2013.6719236},
  doi          = {10.1109/COGINFOCOM.2013.6719236},
  timestamp    = {Tue, 06 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/coginfocom/KarimipourN13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/pdc/SzymanskiPSE12,
  author       = {Peggy Szymanski and
                  Luke D. Plurkowski and
                  Patricia Swenton{-}Wall and
                  Jennifer Englert},
  editor       = {Jesper Simonsen and
                  Kim Halskov},
  title        = {How can {I} help you today?: the knowledge work of call center agents},
  booktitle    = {12th Participatory Design Conference, {PDC} '12, Roskilde, Denmark,
                  August 12-16, 2012, Exploratory Papers, Workshop Descriptions, Industry
                  Cases, Volume 2},
  pages        = {137--140},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2348144.2348188},
  doi          = {10.1145/2348144.2348188},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/pdc/SzymanskiPSE12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ro-man/EysselKHR12,
  author       = {Friederike Eyssel and
                  Dieta Kuchenbrandt and
                  Frank Hegel and
                  Laura E. de Ruiter},
  title        = {Activating elicited agent knowledge: How robot and user features shape
                  the perception of social robots},
  booktitle    = {The 21st {IEEE} International Symposium on Robot and Human Interactive
                  Communication, {IEEE} {RO-MAN} 2012, Paris, France, September 9-13,
                  2012},
  pages        = {851--857},
  publisher    = {{IEEE}},
  year         = {2012},
  url          = {https://doi.org/10.1109/ROMAN.2012.6343858},
  doi          = {10.1109/ROMAN.2012.6343858},
  timestamp    = {Wed, 16 Oct 2019 14:14:50 +0200},
  biburl       = {https://dblp.org/rec/conf/ro-man/EysselKHR12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tkde/WengSMGL10,
  author       = {Jianshu Weng and
                  Zhiqi Shen and
                  Chunyan Miao and
                  Angela Eck Soong Goh and
                  Cyril Leung},
  title        = {Credibility: How Agents Can Handle Unfair Third-Party Testimonies
                  in Computational Trust Models},
  journal      = {{IEEE} Trans. Knowl. Data Eng.},
  volume       = {22},
  number       = {9},
  pages        = {1286--1298},
  year         = {2010},
  url          = {https://doi.org/10.1109/TKDE.2009.138},
  doi          = {10.1109/TKDE.2009.138},
  timestamp    = {Tue, 24 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tkde/WengSMGL10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/atal/ThimmK09,
  author       = {Matthias Thimm and
                  Patrick Kr{\"{u}}mpelmann},
  editor       = {Carles Sierra and
                  Cristiano Castelfranchi and
                  Keith S. Decker and
                  Jaime Sim{\~{a}}o Sichman},
  title        = {Know-how for motivated {BDI} agents},
  booktitle    = {8th International Joint Conference on Autonomous Agents and Multiagent
                  Systems {(AAMAS} 2009), Budapest, Hungary, May 10-15, 2009, Volume
                  2},
  pages        = {1143--1144},
  publisher    = {{IFAAMAS}},
  year         = {2009},
  url          = {https://dl.acm.org/citation.cfm?id=1558181},
  timestamp    = {Fri, 30 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/atal/ThimmK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/iat/GiannikisD08,
  author       = {Georgios K. Giannikis and
                  Aspassia Daskalopulu},
  title        = {How Can Agents Know What to Assume When?},
  booktitle    = {Proceedings of the 2008 {IEEE/WIC/ACM} International Conference on
                  Intelligent Agent Technology, Sydney, NSW, Australia, December 9-12,
                  2008},
  pages        = {538--545},
  publisher    = {{IEEE} Computer Society},
  year         = {2008},
  url          = {https://doi.org/10.1109/WIIAT.2008.166},
  doi          = {10.1109/WIIAT.2008.166},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iat/GiannikisD08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/atal/KuriharaSFS06,
  author       = {Satoshi Kurihara and
                  Shin{-}ya Sato and
                  Kensuke Fukuda and
                  Toshiharu Sugawara},
  editor       = {Hideyuki Nakashima and
                  Michael P. Wellman and
                  Gerhard Weiss and
                  Peter Stone},
  title        = {How can agent know the global information without close coordination?},
  booktitle    = {5th International Joint Conference on Autonomous Agents and Multiagent
                  Systems {(AAMAS} 2006), Hakodate, Japan, May 8-12, 2006},
  pages        = {682--684},
  publisher    = {{ACM}},
  year         = {2006},
  url          = {https://doi.org/10.1145/1160633.1160754},
  doi          = {10.1145/1160633.1160754},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/atal/KuriharaSFS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/fuin/JamrogaH04,
  author       = {Wojciech Jamroga and
                  Wiebe van der Hoek},
  title        = {Agents that Know How to Play},
  journal      = {Fundam. Informaticae},
  volume       = {63},
  number       = {2-3},
  pages        = {185--219},
  year         = {2004},
  url          = {http://content.iospress.com/articles/fundamenta-informaticae/fi63-2-3-05},
  timestamp    = {Fri, 18 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/fuin/JamrogaH04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/iat/HowardK04,
  author       = {Randy Howard and
                  Larry Kerschberg},
  title        = {Brokering Semantic Web Services via Intelligent Middleware Agents
                  within a Knowledge-Based Framework},
  booktitle    = {2004 {IEEE/WIC/ACM} International Conference on Intelligent Agent
                  Technology {(IAT} 2004), 20-24 September 2004, Beijing, China},
  pages        = {513--516},
  publisher    = {{IEEE} Computer Society},
  year         = {2004},
  url          = {https://doi.org/10.1109/IAT.2004.1343008},
  doi          = {10.1109/IAT.2004.1343008},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iat/HowardK04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/wrac/BailinT02,
  author       = {Sidney C. Bailin and
                  Walt Truszkowski},
  editor       = {Walt Truszkowski and
                  Christopher A. Rouff and
                  Michael G. Hinchey},
  title        = {Ontology Negotiation: How Agents Can Really Get to Know Each Other},
  booktitle    = {Innovative Concepts for Agent-Based Systems, First International Workshop
                  on Radical Agent Concepts, {WRAC} 2002, McLean, VA, USA, January 16-18,
                  2002, Revised Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {2564},
  pages        = {320--334},
  publisher    = {Springer},
  year         = {2002},
  url          = {https://doi.org/10.1007/978-3-540-45173-0\_24},
  doi          = {10.1007/978-3-540-45173-0\_24},
  timestamp    = {Tue, 14 May 2019 10:00:51 +0200},
  biburl       = {https://dblp.org/rec/conf/wrac/BailinT02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ker/ParsonsH99,
  author       = {Simon Parsons and
                  Adele E. Howe},
  title        = {Special issue: Perspectives on intelligent agents research . . . one
                  year later},
  journal      = {Knowl. Eng. Rev.},
  volume       = {14},
  number       = {2},
  pages        = {105--107},
  year         = {1999},
  url          = {https://doi.org/10.1017/S0269888999142073},
  doi          = {10.1017/S0269888999142073},
  timestamp    = {Fri, 10 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ker/ParsonsH99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ker/HoweP98,
  author       = {Adele E. Howe and
                  Simon Parsons},
  title        = {Special issue: perspectives on recent intelligent agents research
                  as viewed through two conferences},
  journal      = {Knowl. Eng. Rev.},
  volume       = {13},
  number       = {2},
  pages        = {129--130},
  year         = {1998},
  url          = {https://doi.org/10.1017/S0269888998002094},
  doi          = {10.1017/S0269888998002094},
  timestamp    = {Fri, 10 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ker/HoweP98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icmas/Ye98,
  author       = {Yiming Ye},
  editor       = {Yves Demazeau},
  title        = {How Much Should an Agent Know what Other Agents are Doing in a Cooperative
                  Team?},
  booktitle    = {Proceedings of the Third International Conference on Multiagent Systems,
                  {ICMAS} 1998, Paris, France, July 3-7, 1998},
  pages        = {475--476},
  publisher    = {{IEEE} Computer Society},
  year         = {1998},
  url          = {https://doi.org/10.1109/ICMAS.1998.699293},
  doi          = {10.1109/ICMAS.1998.699293},
  timestamp    = {Thu, 23 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icmas/Ye98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip5-2/OzawaCH98,
  author       = {M. Ozawa and
                  Mark R. Cutkosky and
                  B. J. Howley},
  editor       = {Susan Finger and
                  Tetsuo Tomiyama and
                  Martti M{\"{a}}ntyl{\"{a}}},
  title        = {Model Sharing among Agents in a Concurrent Product Development Team},
  booktitle    = {Knowledge Intensive Computer Aided Design, {IFIP} {TC5} {WG5.2} Third
                  Workshop on Knowledge Intensive CAD, December 1-4, 1998, Tokyo, Japan},
  series       = {{IFIP} Conference Proceedings},
  volume       = {161},
  pages        = {143--166},
  publisher    = {Kluwer},
  year         = {1998},
  timestamp    = {Mon, 14 Oct 2002 12:52:50 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip5-2/OzawaCH98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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