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@article{DBLP:journals/ijinfoman/Lucio-NietoPSPS12,
  author       = {Teresa Lucio{-}Nieto and
                  Ricardo Colomo Palacios and
                  Pedro Soto{-}Acosta and
                  Simona Popa and
                  Antonio de Amescua Seco},
  title        = {Implementing an {IT} service information management framework: The
                  case of {COTEMAR}},
  journal      = {Int. J. Inf. Manag.},
  volume       = {32},
  number       = {6},
  pages        = {589--594},
  year         = {2012},
  url          = {https://doi.org/10.1016/j.ijinfomgt.2012.08.004},
  doi          = {10.1016/J.IJINFOMGT.2012.08.004},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijinfoman/Lucio-NietoPSPS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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