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@article{DBLP:journals/complexity/AhmadB20,
  author       = {Amir Ahmad and
                  Omar Barukab},
  title        = {A Novel Approach to Identify the Categories of Attributes for the
                  Three-Factor Structure in Customer Satisfaction},
  journal      = {Complex.},
  volume       = {2020},
  pages        = {9506941:1--9506941:12},
  year         = {2020},
  url          = {https://doi.org/10.1155/2020/9506941},
  doi          = {10.1155/2020/9506941},
  timestamp    = {Sat, 25 Dec 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/complexity/AhmadB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}