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export results for "The Research on the Impact of Service Failure Severity on Customer Service Failure Attribution in the Network Shopping."
@inproceedings{DBLP:conf/whiceb/YeL16, author = {Hanchi Ye and Yun Luo}, title = {The Research on the Impact of Service Failure Severity on Customer Service Failure Attribution in the Network Shopping}, booktitle = {The 15th Wuhan International Conference on E-Business, {WHICEB} 2016, Wuhan, China, 2016}, pages = {12}, year = {2016}, crossref = {DBLP:conf/whiceb/2016}, url = {http://aisel.aisnet.org/whiceb2016/12}, timestamp = {Wed, 09 Nov 2016 13:16:38 +0100}, biburl = {https://dblp.org/rec/conf/whiceb/YeL16.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@proceedings{DBLP:conf/whiceb/2016, title = {The 15th Wuhan International Conference on E-Business, {WHICEB} 2016, Wuhan, China, 2016}, publisher = {Association for Information Systems}, year = {2016}, url = {http://aisel.aisnet.org/whiceb2016/}, timestamp = {Mon, 09 Sep 2024 14:00:12 +0200}, biburl = {https://dblp.org/rec/conf/whiceb/2016.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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