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@article{DBLP:journals/msom/0001T21, author = {K. C. Diwas and Sokol Tushe}, title = {The Effects of Multisiting on Productivity and Quality}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {803--818}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0879}, doi = {10.1287/MSOM.2020.0879}, timestamp = {Thu, 23 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/0001T21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/AbdallahV21, author = {Tarek Abdallah and Gustavo J. Vulcano}, title = {Demand Estimation Under the Multinomial Logit Model from Sales Transaction Data}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1196--1216}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0878}, doi = {10.1287/MSOM.2020.0878}, timestamp = {Wed, 03 Nov 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/AbdallahV21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/AkkayaBL21, author = {Duygu Akkaya and Kostas Bimpikis and Hau L. Lee}, title = {Government Interventions to Promote Agricultural Innovation}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {437--452}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0834}, doi = {10.1287/MSOM.2019.0834}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/AkkayaBL21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/AlpS21, author = {Osman Alp and Alper Sen}, title = {Delegation of Stocking Decisions Under Asymmetric Demand Information}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {55--69}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0810}, doi = {10.1287/MSOM.2019.0810}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/AlpS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/AltmanYOAR21, author = {Daniel Altman and Galit B. Yom{-}Tov and Marcelo Olivares and Shelly Ashtar and Anat Rafaeli}, title = {Do Customer Emotions Affect Agent Speed? An Empirical Study of Emotional Load in Online Customer Contact Centers}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {854--875}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0897}, doi = {10.1287/MSOM.2020.0897}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/AltmanYOAR21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/AngelusO21, author = {Alexandar Angelus and {\"{O}}zalp {\"{O}}zer}, title = {When Variability Trumps Volatility: Optimal Control and Value of Reverse Logistics in Supply Chains with Multiple Flows of Product}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1175--1195}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0874}, doi = {10.1287/MSOM.2020.0874}, timestamp = {Wed, 03 Nov 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/AngelusO21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ArbabianCM21, author = {Mohammad Ebrahim Arbabian and Shi Chen and Kamran Moinzadeh}, title = {Capacity Expansions with Bundled Supplies of Attributes: An Application to Server Procurement in Cloud Computing}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {191--209}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0827}, doi = {10.1287/MSOM.2019.0827}, timestamp = {Wed, 07 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/ArbabianCM21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ArnostiJK21, author = {Nick Arnosti and Ramesh Johari and Yash Kanoria}, title = {Managing Congestion in Matching Markets}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {620--636}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0927}, doi = {10.1287/MSOM.2020.0927}, timestamp = {Tue, 01 Jun 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/ArnostiJK21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/AtaDZ21, author = {Baris Ata and Yichuan Ding and Stefanos A. Zenios}, title = {An Achievable-Region-Based Approach for Kidney Allocation Policy Design with Endogenous Patient Choice}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {36--54}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0807}, doi = {10.1287/MSOM.2019.0807}, timestamp = {Wed, 07 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/AtaDZ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/AvivS21, author = {Yossi Aviv and Noam Shamir}, title = {Financial Cross-Ownership and Information Dissemination in a Supply Chain}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1524--1538}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0910}, doi = {10.1287/MSOM.2020.0910}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/AvivS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/BabichMT21, author = {Volodymyr Babich and Simone Marinesi and Gerry Tsoukalas}, title = {Does Crowdfunding Benefit Entrepreneurs and Venture Capital Investors?}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {508--524}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0835}, doi = {10.1287/MSOM.2019.0835}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/BabichMT21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/BalseiroCG21, author = {Santiago R. Balseiro and Ozan Candogan and Huseyin Gurkan}, title = {Multistage Intermediation in Display Advertising}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {714--730}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0854}, doi = {10.1287/MSOM.2019.0854}, timestamp = {Tue, 01 Jun 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/BalseiroCG21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/BavafaJ21, author = {Hessam Bavafa and J{\'{o}}nas Oddur J{\'{o}}nasson}, title = {Recovering from Critical Incidents: Evidence from Paramedic Performance}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {914--932}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0863}, doi = {10.1287/MSOM.2019.0863}, timestamp = {Mon, 20 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/BavafaJ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/Belavina21, author = {Elena Belavina}, title = {Grocery Store Density and Food Waste}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {1--18}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0800}, doi = {10.1287/MSOM.2019.0800}, timestamp = {Wed, 07 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/Belavina21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/BenjaafarH21, author = {Saif Benjaafar and Ming Hu}, title = {Introduction to the Special Issue on Sharing Economy and Innovative Marketplaces}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {549--552}, year = {2021}, url = {https://doi.org/10.1287/msom.2021.0998}, doi = {10.1287/MSOM.2021.0998}, timestamp = {Thu, 05 Aug 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/BenjaafarH21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/BernsteinDK21, author = {Fernando Bernstein and Gregory A. DeCroix and N. Bora Keskin}, title = {Competition Between Two-Sided Platforms Under Demand and Supply Congestion Effects}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1043--1061}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0866}, doi = {10.1287/MSOM.2020.0866}, timestamp = {Wed, 03 Nov 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/BernsteinDK21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/BetchevaEJ21, author = {Lidia Betcheva and Feryal Erhun and Houyuan Jiang}, title = {{OM} Forum - Supply Chain Thinking in Healthcare: Lessons and Outlooks}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1333--1353}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0920}, doi = {10.1287/MSOM.2020.0920}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/BetchevaEJ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/BhaskaranER21, author = {Sreekumar R. Bhaskaran and S. Sinan Erzurumlu and Karthik Ramachandran}, title = {Sequential Product Development and Introduction by Cash-Constrained Start-Ups}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1505--1523}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0895}, doi = {10.1287/MSOM.2020.0895}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/BhaskaranER21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/BirgeCCS21, author = {John R. Birge and Ozan Candogan and Hongfan Chen and Daniela Sab{\'{a}}n}, title = {Optimal Commissions and Subscriptions in Networked Markets}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {569--588}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0853}, doi = {10.1287/MSOM.2019.0853}, timestamp = {Tue, 01 Jun 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/BirgeCCS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/BuellPN21, author = {Ryan W. Buell and Ethan Porter and Michael I. Norton}, title = {Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {781--802}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0877}, doi = {10.1287/MSOM.2020.0877}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/BuellPN21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/BurtchGM21, author = {Gordon Burtch and Diwakar Gupta and Paola Martin}, title = {Referral Timing and Fundraising Success in Crowdfunding}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {676--694}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0876}, doi = {10.1287/MSOM.2020.0876}, timestamp = {Tue, 01 Jun 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/BurtchGM21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/CakiciM21, author = {{\"{O}}zden Engin {\c{C}}akici and Alex F. Mills}, title = {On the Role of Teletriage in Healthcare Demand Management}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1483--1504}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0908}, doi = {10.1287/MSOM.2020.0908}, timestamp = {Sat, 25 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/CakiciM21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/CalmonGL21, author = {Andre P. Calmon and Stephen C. Graves and Stef Lemmens}, title = {Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1314--1331}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0889}, doi = {10.1287/MSOM.2020.0889}, timestamp = {Wed, 03 Nov 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/CalmonGL21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/CarewNSAS21, author = {Stephanie Carew and Mahesh Nagarajan and Steven M. Shechter and Jugpal Arneja and Erik Skarsgard}, title = {Dynamic Capacity Allocation for Elective Surgeries: Reducing Urgency-Weighted Wait Times}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {407--424}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0846}, doi = {10.1287/MSOM.2019.0846}, timestamp = {Sun, 02 Oct 2022 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/CarewNSAS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ChakrabortyS21, author = {Soudipta Chakraborty and Robert Swinney}, title = {Signaling to the Crowd: Private Quality Information and Rewards-Based Crowdfunding}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {155--169}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0833}, doi = {10.1287/MSOM.2019.0833}, timestamp = {Wed, 07 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/ChakrabortyS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ChanCPS21, author = {Tat Y. Chan and Yijun Chen and Lamar Pierce and Daniel C. Snow}, title = {The Influence of Peers in Worker Misconduct: Evidence from Restaurant Theft}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {952--973}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0848}, doi = {10.1287/MSOM.2019.0848}, timestamp = {Tue, 21 Feb 2023 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/ChanCPS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ChanMS21, author = {Tian Heong Chan and J{\"{u}}rgen Mihm and Manuel E. Sosa}, title = {Revisiting the Role of Collaboration in Creating Breakthrough Inventions}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1005--1024}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0858}, doi = {10.1287/MSOM.2019.0858}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/ChanMS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ChenG21, author = {Annie I. Chen and Stephen C. Graves}, title = {Item Aggregation and Column Generation for Online-Retail Inventory Placement}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1062--1076}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0867}, doi = {10.1287/MSOM.2020.0867}, timestamp = {Wed, 03 Nov 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/ChenG21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ChenKL21, author = {Li Chen and Sang{-}Hyun Kim and Hau L. Lee}, title = {Vehicle Maintenance Contracting in Developing Economies: The Role of Social Enterprise}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1651--1668}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0901}, doi = {10.1287/MSOM.2020.0901}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/ChenKL21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ChenKSS21, author = {Rachel R. Chen and Subodha Kumar and Jaya Singhal and Kalyan Singhal}, title = {Note: The Value and Cost of the Customer's Waiting Time}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1539--1542}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0914}, doi = {10.1287/MSOM.2020.0914}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/ChenKSS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ChoudharySN21, author = {Vivek Choudhary and Masha Shunko and Serguei Netessine}, title = {Does Immediate Feedback Make You Not Try as Hard? {A} Study on Automotive Telematics}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {835--853}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0924}, doi = {10.1287/MSOM.2020.0924}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/ChoudharySN21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/CuiLLY21, author = {Ruomeng Cui and Jingyun Li and Meng Li and Lili Yu}, title = {Wholesale Price Discrimination in Global Sourcing}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1096--1117}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0862}, doi = {10.1287/MSOM.2019.0862}, timestamp = {Wed, 03 Nov 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/CuiLLY21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/CuiRW21, author = {Hailong Cui and Sampath Rajagopalan and Amy R. Ward}, title = {Impact of Task-Level Worker Specialization, Workload, and Product Personalization on Consumer Returns}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {346--366}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0836}, doi = {10.1287/MSOM.2019.0836}, timestamp = {Tue, 07 May 2024 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/CuiRW21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/CummingsBM21, author = {Kayla S. Cummings and Banafsheh Behzad and Susan E. Martonosi}, title = {Centers for Disease Control and Prevention as a Strategic Agent in the Pediatric Vaccine Market: An Analytical Approach}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1398--1412}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0902}, doi = {10.1287/MSOM.2020.0902}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/CummingsBM21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/DavisH21, author = {Andrew M. Davis and Kyle Hyndman}, title = {Private Information and Dynamic Bargaining in Supply Chains: An Experimental Study}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1449--1467}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0896}, doi = {10.1287/MSOM.2020.0896}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/DavisH21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/DelanaST21, author = {Kraig Delana and Nicos Savva and Tolga Tezcan}, title = {Proactive Customer Service: Operational Benefits and Economic Frictions}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {70--87}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0811}, doi = {10.1287/MSOM.2019.0811}, timestamp = {Wed, 07 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/DelanaST21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/DhanorkarDL21, author = {Suvrat S. Dhanorkar and Karen Donohue and Kevin W. Linderman}, title = {Online Business-to-Business Markets for Industrial Product Reuse: Evidence from an Operational Policy Change}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1373--1397}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0898}, doi = {10.1287/MSOM.2020.0898}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/DhanorkarDL21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/DrentA21, author = {Melvin Drent and Joachim J. Arts}, title = {Expediting in Two-Echelon Spare Parts Inventory Systems}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1431--1448}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0888}, doi = {10.1287/MSOM.2020.0888}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/DrentA21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ErtekinA21, author = {Necati Ertekin and Anupam Agrawal}, title = {How Does a Return Period Policy Change Affect Multichannel Retailer Profitability?}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {210--229}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0830}, doi = {10.1287/MSOM.2019.0830}, timestamp = {Wed, 07 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/ErtekinA21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/FanCT21, author = {Xiaoshuai Fan and Ying{-}Ju Chen and Christopher S. Tang}, title = {Mechanism Design for Managing Hidden Rebates and Inflated Quotes of a Procurement Service Provider}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1275--1296}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0885}, doi = {10.1287/MSOM.2020.0885}, timestamp = {Wed, 03 Nov 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/FanCT21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/FarahaniDGJ21, author = {Mehdi Hosseinabadi Farahani and Milind Dawande and Haresh Gurnani and Ganesh Janakiraman}, title = {Better to Bend than to Break: Sharing Supply Risk Using the Supply-Flexibility Contract}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1257--1274}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0886}, doi = {10.1287/MSOM.2020.0886}, timestamp = {Tue, 07 May 2024 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/FarahaniDGJ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/FengKW21, author = {Guiyun Feng and Guangwen Kong and Zizhuo Wang}, title = {We Are on the Way: Analysis of On-Demand Ride-Hailing Systems}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1237--1256}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0880}, doi = {10.1287/MSOM.2020.0880}, timestamp = {Tue, 12 Apr 2022 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/FengKW21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/FisherGN21, author = {Marshall L. Fisher and Santiago Gallino and Serguei Netessine}, title = {Does Online Training Work in Retail?}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {876--894}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0906}, doi = {10.1287/MSOM.2020.0906}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/FisherGN21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/FisherGN21a, author = {Marshall L. Fisher and Santiago Gallino and Serguei Netessine}, title = {Setting Retail Staffing Levels: {A} Methodology Validated with Implementation}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1562--1579}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0917}, doi = {10.1287/MSOM.2020.0917}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/FisherGN21a.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/GargJ21, author = {Nikhil Garg and Ramesh Johari}, title = {Designing Informative Rating Systems: Evidence from an Online Labor Market}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {589--605}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0921}, doi = {10.1287/MSOM.2020.0921}, timestamp = {Tue, 09 Aug 2022 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/GargJ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/GeHFZ21, author = {Jiwen Ge and Doroth{\'{e}}e Honhon and Jan C. Fransoo and Lei Zhao}, title = {Supplying to Mom and Pop: Traditional Retail Channel Selection in Megacities}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {19--35}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0806}, doi = {10.1287/MSOM.2019.0806}, timestamp = {Thu, 28 Sep 2023 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/GeHFZ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/GoldschmidtKTC21, author = {Kyle H. Goldschmidt and Mirko Kremer and Douglas J. Thomas and Christopher W. Craighead}, title = {Strategic Sourcing Under Severe Disruption Risk: Learning Failures and Under-Diversification Bias}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {761--780}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0907}, doi = {10.1287/MSOM.2020.0907}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/GoldschmidtKTC21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/HassinN21, author = {Refael Hassin and Adam Nathaniel}, title = {Self-Selected Task Allocation}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1669--1682}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0904}, doi = {10.1287/MSOM.2020.0904}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/HassinN21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/HassinR21, author = {Refael Hassin and Ricky Roet{-}Green}, title = {On Queue-Length Information when Customers Travel to a Queue}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {989--1004}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0909}, doi = {10.1287/MSOM.2020.0909}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/HassinR21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/HeMQW21, author = {Long He and Guangrui Ma and Wei Qi and Xin Wang}, title = {Charging an Electric Vehicle-Sharing Fleet}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {471--487}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0851}, doi = {10.1287/MSOM.2019.0851}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/HeMQW21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/HouLDS21, author = {Chengfan Hou and Mengshi Lu and Tianhu Deng and Zuo{-}Jun Max Shen}, title = {Coordinating Project Outsourcing Through Bilateral Contract Negotiations}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1543--1561}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0911}, doi = {10.1287/MSOM.2020.0911}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/HouLDS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/HuLZ21, author = {Ming Hu and Jingchen Liu and Xin Zhai}, title = {Intertemporal Segmentation via Flexible-Duration Group Buying}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1157--1174}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0869}, doi = {10.1287/MSOM.2020.0869}, timestamp = {Wed, 03 Nov 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/HuLZ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/HuangY21, author = {Tingliang Huang and Zhe Yin}, title = {Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1597--1615}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0894}, doi = {10.1287/MSOM.2020.0894}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/HuangY21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/IzadyM21, author = {Navid Izady and Israa Mohamed}, title = {A Clustered Overflow Configuration of Inpatient Beds in Hospitals}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {139--154}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0820}, doi = {10.1287/MSOM.2019.0820}, timestamp = {Wed, 07 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/IzadyM21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/JiangHB21, author = {Zhaohui (Zoey) Jiang and Yan Huang and Damian R. Beil}, title = {The Role of Problem Specification in Crowdsourcing Contests for Design Problems: {A} Theoretical and Empirical Analysis}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {637--656}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0873}, doi = {10.1287/MSOM.2020.0873}, timestamp = {Tue, 01 Jun 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/JiangHB21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/JiangKZ21, author = {Zhong{-}Zhong Jiang and Guangwen Kong and Yinghao Zhang}, title = {Making the Most of Your Regret: Workers' Relocation Decisions in On-Demand Platforms}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {695--713}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0916}, doi = {10.1287/MSOM.2020.0916}, timestamp = {Tue, 01 Jun 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/JiangKZ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/Kaplan21, author = {Edward H. Kaplan}, title = {{OM} Forum - Perspectives on Policy Modeling: 2018 {MSOM} Fellow Award}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {267--273}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0849}, doi = {10.1287/MSOM.2019.0849}, timestamp = {Fri, 09 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/Kaplan21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/KepplerSL21, author = {Samantha M. Keppler and Karen R. Smilowitz and Paul M. Leonardi}, title = {Contextual Trustworthiness of Organizational Partners: Evidence from Nine School Networks}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {974--988}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0892}, doi = {10.1287/MSOM.2020.0892}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/KepplerSL21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/KeyvanshokoohSO21, author = {Esmaeil Keyvanshokooh and Cong Shi and Mark P. Van Oyen}, title = {Online Advance Scheduling with Overtime: {A} Primal-Dual Approach}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {246--266}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0832}, doi = {10.1287/MSOM.2019.0832}, timestamp = {Tue, 07 May 2024 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/KeyvanshokoohSO21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/KorpeogluKT21, author = {C. Gizem Korpeoglu and Ersin K{\"{o}}rpeoglu and Sidika Tun{\c{c}}}, title = {Optimal Duration of Innovation Contests}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {657--675}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0935}, doi = {10.1287/MSOM.2020.0935}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/KorpeogluKT21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/LeeKD21, author = {Hyun Seok (Huck) Lee and Saravanan Kesavan and Vinayak Deshpande}, title = {Managing the Impact of Fitting Room Traffic on Retail Sales: Using Labor to Reduce Phantom Stockouts}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1580--1596}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0884}, doi = {10.1287/MSOM.2020.0884}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/LeeKD21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/LegrosJK21, author = {Benjamin Legros and Oualid Jouini and Ger Koole}, title = {Should We Wait Before Outsourcing? Analysis of a Revenue-Generating Blended Contact Center}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1118--1138}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0859}, doi = {10.1287/MSOM.2019.0859}, timestamp = {Mon, 03 Jan 2022 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/LegrosJK21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/Li21, author = {Krista J. Li}, title = {Behavior-Based Quality Discrimination}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {425--436}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0847}, doi = {10.1287/MSOM.2019.0847}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/Li21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/LiL21, author = {Xi Li and Qian Liu}, title = {Contract Unobservability and Downstream Competition}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1468--1482}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0905}, doi = {10.1287/MSOM.2020.0905}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/LiL21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/LiangA21, author = {Liping Liang and Derek R. Atkins}, title = {Rewarding Suppliers' Performance via Allocation of Business}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {331--345}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0856}, doi = {10.1287/MSOM.2019.0856}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/LiangA21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/LimJA21, author = {Yun Fong Lim and Song Jiu and Marcus Ang}, title = {Integrating Anticipative Replenishment Allocation with Reactive Fulfillment for Online Retailing Using Robust Optimization}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1616--1633}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0926}, doi = {10.1287/MSOM.2020.0926}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/LimJA21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/LiuZZ21, author = {Zekun Liu and Dennis J. Zhang and Fuqiang Zhang}, title = {Information Sharing on Retail Platforms}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {606--619}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0915}, doi = {10.1287/MSOM.2020.0915}, timestamp = {Tue, 07 May 2024 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/LiuZZ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/MejiaMG21, author = {Jorge Mejia and Shawn Mankad and Anandasivam Gopal}, title = {Service Quality Using Text Mining: Measurement and Consequences}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1354--1372}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0883}, doi = {10.1287/MSOM.2020.0883}, timestamp = {Mon, 28 Aug 2023 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/MejiaMG21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/MengBT21, author = {Lesley Meng and Robert J. Batt and Christian Terwiesch}, title = {The Impact of Facility Layout on Service Worker Behavior: An Empirical Study of Nurses in the Emergency Department}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {819--834}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0953}, doi = {10.1287/MSOM.2020.0953}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/MengBT21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/MiaoC21, author = {Sentao Miao and Xiuli Chao}, title = {Dynamic Joint Assortment and Pricing Optimization with Demand Learning}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {525--545}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0857}, doi = {10.1287/MSOM.2019.0857}, timestamp = {Fri, 26 Mar 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/MiaoC21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/MillsHW21, author = {Alex F. Mills and Jonathan E. Helm and Yu Wang}, title = {Surge Capacity Deployment in Hospitals: Effectiveness of Response and Mitigation Strategies}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {367--387}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0838}, doi = {10.1287/MSOM.2019.0838}, timestamp = {Sat, 30 Sep 2023 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/MillsHW21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/MunZR21, author = {Kwon Gi Mun and Yao Zhao and Raza Ali Rafique}, title = {Designing Hydro Supply Chains for Energy, Food, and Flood}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {274--293}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0842}, doi = {10.1287/MSOM.2019.0842}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/MunZR21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/MusalemOS21, author = {Andr{\'{e}}s Musalem and Marcelo Olivares and Ariel Schilkrut}, title = {Retail in High Definition: Monitoring Customer Assistance Through Video Analytics}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1025--1042}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0865}, doi = {10.1287/MSOM.2020.0865}, timestamp = {Wed, 03 Nov 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/MusalemOS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/NadarKG21, author = {Emre Nadar and Baris Emre Kaya and Kemal G{\"{u}}ler}, title = {New-Product Diffusion in Closed-Loop Supply Chains}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1413--1430}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0864}, doi = {10.1287/MSOM.2019.0864}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/NadarKG21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/PangXZ21, author = {Zhan Pang and Wenqiang Xiao and Xuying Zhao}, title = {Preorder Price Guarantee in e-Commerce}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {123--138}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0819}, doi = {10.1287/MSOM.2019.0819}, timestamp = {Wed, 07 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/PangXZ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/Perakis21, author = {Georgia Perakis}, title = {Statement of the \emph{Manufacturing {\&} Service Operations Management} Journal}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {547--548}, year = {2021}, url = {https://doi.org/10.1287/msom.2021.0990}, doi = {10.1287/MSOM.2021.0990}, timestamp = {Tue, 01 Jun 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/Perakis21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/PierceWZ21, author = {Lamar Pierce and Laura W. Wang and Dennis J. Zhang}, title = {Peer Bargaining and Productivity in Teams: Gender and the Inequitable Division of Pay}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {933--951}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0821}, doi = {10.1287/MSOM.2019.0821}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/PierceWZ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/RoelsS21, author = {Guillaume Roels and Bradley R. Staats}, title = {{OM} Forum - People-Centric Operations: Achievements and Future Research Directions}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {745--757}, year = {2021}, url = {https://doi.org/10.1287/msom.2021.0977}, doi = {10.1287/MSOM.2021.0977}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/RoelsS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/RoelsS21a, author = {Guillaume Roels and Bradley R. Staats}, title = {Introduction to the \emph{Manufacturing {\&} Service Operations Management} Special Issue on People-Centric Operations}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {758--760}, year = {2021}, url = {https://doi.org/10.1287/msom.2021.1021}, doi = {10.1287/MSOM.2021.1021}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/RoelsS21a.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ShenLS21, author = {Hao Shen and Yong Liang and Zuo{-}Jun Max Shen}, title = {Reliable Hub Location Model for Air Transportation Networks Under Random Disruptions}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {388--406}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0845}, doi = {10.1287/MSOM.2019.0845}, timestamp = {Thu, 01 Jun 2023 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/ShenLS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/SongZX21, author = {Ju Myung Song and Yao Zhao and Xin Xu}, title = {Incentives and Gaming in Collaborative Projects Under Risk-Sharing Partnerships}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {453--470}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0840}, doi = {10.1287/MSOM.2019.0840}, timestamp = {Wed, 07 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/SongZX21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/SunLYT21, author = {Libo Sun and Guodong Lyu and Yugang Yu and Chung{-}Piaw Teo}, title = {Cross-Border E-Commerce Data Set: Choosing the Right Fulfillment Option}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1297--1313}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0887}, doi = {10.1287/MSOM.2020.0887}, timestamp = {Wed, 03 Nov 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/SunLYT21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/TanriseverJEL21, author = {Fehmi Tanrisever and Nitin R. Joglekar and S. Sinan Erzurumlu and Moren L{\'{e}}vesque}, title = {Managing Capital Market Frictions via Cost-Reduction Investments}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {88--105}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0814}, doi = {10.1287/MSOM.2019.0814}, timestamp = {Wed, 07 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/TanriseverJEL21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/TianJX21, author = {Lin Tian and Baojun Jiang and Yifan Xu}, title = {Manufacturer's Entry in the Product-Sharing Market}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {3}, pages = {553--568}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0919}, doi = {10.1287/MSOM.2020.0919}, timestamp = {Tue, 01 Jun 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/TianJX21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/TrivellaNFMP21, author = {Alessio Trivella and Selvaprabu Nadarajah and Stein{-}Erik Fleten and Denis Mazieres and David Pisinger}, title = {Managing Shutdown Decisions in Merchant Commodity and Energy Production: {A} Social Commerce Perspective}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {311--330}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0850}, doi = {10.1287/MSOM.2019.0850}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/TrivellaNFMP21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/WangNGS21, author = {Yulan Wang and Baozhuang Niu and Pengfei Guo and Jing{-}Sheng Song}, title = {Direct Sourcing or Agent Sourcing? Contract Negotiation in Procurement Outsourcing}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {294--310}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0843}, doi = {10.1287/MSOM.2019.0843}, timestamp = {Thu, 25 Aug 2022 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/WangNGS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/WeiKJ21, author = {Lai Wei and Roman Kapuscinski and Stefanus Jasin}, title = {Shipping Consolidation Across Two Warehouses with Delivery Deadline and Expedited Options for E-commerce and Omni-channel Retailers}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1634--1650}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0903}, doi = {10.1287/MSOM.2020.0903}, timestamp = {Wed, 15 Dec 2021 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/WeiKJ21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/WowakBPK21, author = {Kaitlin D. Wowak and George P. Ball and Corinne Post and David J. Ketchen Jr.}, title = {The Influence of Female Directors on Product Recall Decisions}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {4}, pages = {895--913}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0841}, doi = {10.1287/MSOM.2019.0841}, timestamp = {Thu, 16 Sep 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/WowakBPK21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/XuZP21, author = {Liang (Leon) Xu and Hui Zhao and Nicholas C. Petruzzi}, title = {Inducing Compliance with Postmarket Studies for Drugs Under FDA's Accelerated Approval Pathway}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {170--190}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0822}, doi = {10.1287/MSOM.2019.0822}, timestamp = {Tue, 18 Jul 2023 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/XuZP21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/Yang21, author = {Luyi Yang}, title = {Invite Your Friend and You'll Move Up in Line: Optimal Design of Referral Priority Programs}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1139--1156}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0868}, doi = {10.1287/MSOM.2020.0868}, timestamp = {Thu, 14 Oct 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/Yang21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/Yom-TovYX21, author = {Galit B. Yom{-}Tov and Liron Yedidsion and Yueming Xie}, title = {An Invitation Control Policy for Proactive Service Systems: Balancing Efficiency, Value, and Service Level}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1077--1095}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0852}, doi = {10.1287/MSOM.2019.0852}, timestamp = {Thu, 14 Oct 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/Yom-TovYX21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/YuanDCG21, author = {Xuchuan Yuan and Tinglong Dai and Lucy Gongtao Chen and Srinagesh Gavirneni}, title = {Co-Opetition in Service Clusters with Waiting-Area Entertainment}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {106--122}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0815}, doi = {10.1287/MSOM.2019.0815}, timestamp = {Sun, 02 Oct 2022 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/YuanDCG21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ZhangLS21, author = {Yiling Zhang and Mengshi Lu and Siqian Shen}, title = {On the Values of Vehicle-to-Grid Electricity Selling in Electric Vehicle Sharing}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {2}, pages = {488--507}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0855}, doi = {10.1287/MSOM.2019.0855}, timestamp = {Sun, 03 Dec 2023 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/msom/ZhangLS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ZhaoXS21, author = {Hui Zhao and Liang (Leon) Xu and Enno Siemsen}, title = {Inventory Sharing and Demand-Side Underweighting}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {5}, pages = {1217--1236}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0875}, doi = {10.1287/MSOM.2020.0875}, timestamp = {Tue, 18 Jul 2023 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/ZhaoXS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/msom/ZhouFCT21, author = {Junjie Zhou and Xiaoshuai Fan and Ying{-}Ju Chen and Christopher S. Tang}, title = {Information Provision and Farmer Welfare in Developing Economies}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {1}, pages = {230--245}, year = {2021}, url = {https://doi.org/10.1287/msom.2019.0831}, doi = {10.1287/MSOM.2019.0831}, timestamp = {Wed, 07 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/msom/ZhouFCT21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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