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@article{DBLP:journals/access/ZhangCJW24,
  author       = {Meng Zhang and
                  Wei Cui and
                  Qi Jiang and
                  Nengmin Wang},
  title        = {Routing Optimization for Healthcare Waste Collection With Temporary
                  Storing Risks and Sequential Uncertain Service Requests},
  journal      = {{IEEE} Access},
  volume       = {12},
  pages        = {2868--2881},
  year         = {2024}
}
@article{DBLP:journals/apin/AlshouhaSCRO24,
  author       = {Bashar Alshouha and
                  Jes{\'{u}}s Serrano{-}Guerrero and
                  Francisco Chiclana and
                  Francisco P. Romero and
                  Jos{\'{e}} Angel Olivas},
  title        = {An integrated decision framework for evaluating and recommending health
                  care services},
  journal      = {Appl. Intell.},
  volume       = {54},
  number       = {5},
  pages        = {4153--4171},
  year         = {2024}
}
@article{DBLP:journals/complexity/Complexity24z,
  author       = {Complexity},
  title        = {Retracted: Construction of a Complex System Based on Big Data for
                  the Intelligent Service System of Youth Physical Health},
  journal      = {Complex.},
  volume       = {2024},
  pages        = {9809103:1--9809103:1},
  year         = {2024}
}
@article{DBLP:journals/eswa/SerranoGuerreroBRO24,
  author       = {Jes{\'{u}}s Serrano{-}Guerrero and
                  Mohammad Bani{-}Doumi and
                  Francisco P. Romero and
                  Jos{\'{e}} Angel Olivas},
  title        = {A 2-tuple fuzzy linguistic model for recommending health care services
                  grounded on aspect-based sentiment analysis},
  journal      = {Expert Syst. Appl.},
  volume       = {238},
  number       = {Part {F}},
  pages        = {122340},
  year         = {2024}
}
@article{DBLP:journals/hij/MozesBH24,
  author       = {Inbal Mozes and
                  Orna Baron{-}Epel and
                  Anthony D. Heymann},
  title        = {Impact of Remote Medical Devices on Utilization of Medical Services
                  in Pediatric Patients with Upper Respiratory Infections: {A} Retrospective
                  Study},
  journal      = {Health Informatics J.},
  volume       = {30},
  number       = {2},
  year         = {2024}
}
@article{DBLP:journals/ijcisys/KomijanYTON24,
  author       = {Alireza Rashidi Komijan and
                  Amir Karbassi Yazdi and
                  Yong Tan and
                  Lanndon A. Ocampo and
                  Fatemeh Nasrollahpourniazi},
  title        = {Spherical Fuzzy Multicriteria Decision Making for Evaluating Healthcare
                  Service Quality of Hospitals During the Global Pandemic},
  journal      = {Int. J. Comput. Intell. Syst.},
  volume       = {17},
  number       = {1},
  pages        = {105},
  year         = {2024}
}
@article{DBLP:journals/ijmei/SebaaDT24,
  author       = {Abderrazak Sebaa and
                  Nabil Djebari and
                  Abdelkamel Tari},
  title        = {Healthcare services: applications, trend, and challenges},
  journal      = {Int. J. Medical Eng. Informatics},
  volume       = {16},
  number       = {2},
  pages        = {161--172},
  year         = {2024}
}
@article{DBLP:journals/ijmor/SowndharyaB24,
  author       = {K. Preethi Sowndharya and
                  J. Ebenesar Anna Bagyam},
  title        = {Optimal server analysis of M/M/c queueing model to reduce the waiting
                  time of patients in healthcare service},
  journal      = {Int. J. Math. Oper. Res.},
  volume       = {27},
  number       = {2},
  pages        = {254--266},
  year         = {2024}
}
@article{DBLP:journals/imds/FangLW24,
  author       = {Ji Fang and
                  Vincent C. S. Lee and
                  Haiyan Wang},
  title        = {Optimal service resource management strategy for IoT-based health
                  information system considering value co-creation of users},
  journal      = {Ind. Manag. Data Syst.},
  volume       = {124},
  number       = {3},
  pages        = {1132--1154},
  year         = {2024}
}
@article{DBLP:journals/iotj/LeiLZLHZG24,
  author       = {Dian Lei and
                  Jinwen Liang and
                  Chuan Zhang and
                  Ximeng Liu and
                  Daojing He and
                  Liehuang Zhu and
                  Song Guo},
  title        = {Publicly Verifiable and Secure {SVM} Classification for Cloud-Based
                  Health Monitoring Services},
  journal      = {{IEEE} Internet Things J.},
  volume       = {11},
  number       = {6},
  pages        = {9829--9842},
  year         = {2024}
}
@article{DBLP:journals/isci/KrishankumarDRK24,
  author       = {Raghunathan Krishankumar and
                  Sundararajan Dhruva and
                  K. S. Ravichandran and
                  Samarjit Kar},
  title        = {Selection of a viable blockchain service provider for data management
                  within the internet of medical things: An {MCDM} approach to Indian
                  healthcare},
  journal      = {Inf. Sci.},
  volume       = {657},
  pages        = {119890},
  year         = {2024}
}
@article{DBLP:journals/jaihc/MalavasiCFGHLMD24,
  author       = {Massimiliano Malavasi and
                  Lisa Cesario and
                  Valentina Fiordelmondo and
                  Arianna Gherardini and
                  Evert{-}Jan Hoogerwerf and
                  Chiara Lepore and
                  Carlo Montanari and
                  Lorenzo Desideri},
  title        = {Validation of an IoT-based home system for integrated care services:
                  a qualitative investigation involving older adults with multiple chronic
                  health conditions},
  journal      = {J. Ambient Intell. Humaniz. Comput.},
  volume       = {15},
  number       = {5},
  pages        = {2779--2794},
  year         = {2024}
}
@article{DBLP:journals/jcloudc/LiuSZL24a,
  author       = {Ping Liu and
                  Dai Shi and
                  Bin Zang and
                  Xiang Liu},
  title        = {Students health physique information sharing in publicly collaborative
                  services over edge-cloud networks},
  journal      = {J. Cloud Comput.},
  volume       = {13},
  number       = {1},
  pages        = {98},
  year         = {2024}
}
@article{DBLP:journals/jcsc/PrabhuJN24,
  author       = {S. Ganesh Prabhu and
                  P. Jayarajan and
                  E. Nandakumar},
  title        = {Protected and Energy-Efficient E-Healthcare System Based on Internet
                  of Healthcare Services},
  journal      = {J. Circuits Syst. Comput.},
  volume       = {33},
  number       = {4},
  pages        = {2450060:1--2450060:31},
  year         = {2024}
}
@article{DBLP:journals/jifs/FengW24,
  author       = {Rui Feng and
                  Lie'en Weng},
  title        = {Automatic analysis of public health service text based on character
                  level convolutional neural network},
  journal      = {J. Intell. Fuzzy Syst.},
  volume       = {46},
  number       = {3},
  pages        = {7185--7197},
  year         = {2024}
}
@article{DBLP:journals/jifs/WangN24,
  author       = {Ling Wang and
                  Zhiyun Ni},
  title        = {Deep reinforcement learning for QoS-driven cloud healthcare services
                  selection: {A} framework and performance evaluation},
  journal      = {J. Intell. Fuzzy Syst.},
  volume       = {46},
  number       = {1},
  pages        = {2743--2757},
  year         = {2024}
}
@article{DBLP:journals/jors/CapelettiAS24,
  author       = {Nuno M. Capeletti and
                  Carla Alexandra Filipe Amado and
                  S{\'{e}}rgio P. Santos},
  title        = {Performance assessment of primary health care services using data
                  envelopment analysis and the quality-adjusted malmquist index},
  journal      = {J. Oper. Res. Soc.},
  volume       = {75},
  number       = {2},
  pages        = {361--377},
  year         = {2024}
}
@article{DBLP:journals/jsan/AlZailaaCRA24,
  author       = {Alaa AlZailaa and
                  Hao Ran Chi and
                  Ayman Radwan and
                  Rui L. Aguiar},
  title        = {Service-Aware Hierarchical Fog-Cloud Resource Mappingfor e-Health
                  with Enhanced-Kernel {SVM}},
  journal      = {J. Sens. Actuator Networks},
  volume       = {13},
  number       = {1},
  pages        = {10},
  year         = {2024}
}
@article{DBLP:journals/jucs/AlshouhaSERO24,
  author       = {Bashar Alshouha and
                  Jes{\'{u}}s Serrano{-}Guerrero and
                  David A. Elizondo and
                  Francisco P. Romero and
                  Jos{\'{e}} Angel Olivas},
  title        = {What is the Consumer Attitude toward Healthcare Services? {A} Transfer
                  Learning Approach for Detecting Emotions from Consumer Feedback},
  journal      = {J. Univers. Comput. Sci.},
  volume       = {30},
  number       = {1},
  pages        = {3--24},
  year         = {2024}
}
@article{DBLP:journals/midm/KoikeKTYFH24,
  author       = {Junko Koike and
                  Toshiaki Kono and
                  Koji Takeda and
                  Yuji Yamada and
                  Chiyo Fujii and
                  Naotsugu Hirabayashi},
  title        = {Data resource profile of an online database system for forensic mental
                  health services},
  journal      = {{BMC} Medical Informatics Decis. Mak.},
  volume       = {24},
  number       = {1},
  pages        = {47},
  year         = {2024}
}
@article{DBLP:journals/nca/ZhouGGHN24,
  author       = {Zhili Zhou and
                  Akshat Gaurav and
                  B. B. Gupta and
                  H{\'{e}}di Hamdi and
                  Nadia Nedjah},
  title        = {A statistical approach to secure health care services from DDoS attacks
                  during {COVID-19} pandemic},
  journal      = {Neural Comput. Appl.},
  volume       = {36},
  number       = {1},
  pages        = {1--14},
  year         = {2024}
}
@article{DBLP:journals/plq/Alvarez24,
  author       = {Barbara A. Alvarez},
  title        = {Sexual and Reproductive Health Information and Services in Public
                  Libraries: {A} National Survey of Public Library Professionals},
  journal      = {Public Libr. Q.},
  volume       = {43},
  number       = {1},
  pages        = {17--42},
  year         = {2024}
}
@article{DBLP:journals/systems/AspertiFPPRPS24,
  author       = {Federica Asperti and
                  Emanuela Foglia and
                  Giovanni Pirovano and
                  Rossella Pozzi and
                  Tommaso Rossi and
                  Maurizia Punginelli and
                  Fabrizio Schettini},
  title        = {Redesigning the Drugs Distribution Network: The Case of the Italian
                  National Healthcare Service},
  journal      = {Syst.},
  volume       = {12},
  number       = {2},
  pages        = {56},
  year         = {2024}
}
@article{DBLP:journals/tem/BasileCPP24,
  author       = {Luigi Jesus Basile and
                  Nunzia Carbonara and
                  Umberto Panniello and
                  Roberta Pellegrino},
  title        = {How Can Technological Resources Improve the Quality of Healthcare
                  Service? The Enabling Role of Big Data Analytics Capabilities},
  journal      = {{IEEE} Trans. Engineering Management},
  volume       = {71},
  pages        = {5771--5781},
  year         = {2024}
}
@article{DBLP:journals/tem/ShankarTIAS24,
  author       = {Amit Shankar and
                  Shalini Talwar and
                  Nazrul Islam and
                  Safiya Mukhtar Alshibani and
                  Piyush Sharma},
  title        = {Demystifying the Impact of Service Recovery Strategies: Evidence From
                  Healthcare and Telecom Sectors},
  journal      = {{IEEE} Trans. Engineering Management},
  volume       = {71},
  pages        = {6649--6661},
  year         = {2024}
}
@article{DBLP:journals/tifs/LiuHCLL24,
  author       = {Zhihuang Liu and
                  Ling Hu and
                  Zhiping Cai and
                  Ximeng Liu and
                  Yanhua Liu},
  title        = {SeCoSe: Toward Searchable and Communicable Healthcare Service Seeking
                  in Flexible and Secure {EHR} Sharing},
  journal      = {{IEEE} Trans. Inf. Forensics Secur.},
  volume       = {19},
  pages        = {4999--5014},
  year         = {2024}
}
@article{DBLP:journals/tim/KayedpourQWKCC24,
  author       = {Nezmin Kayedpour and
                  Jixiang Qing and
                  Jolan Wauters and
                  Jeroen D. M. De Kooning and
                  Ivo Couckuyt and
                  Guillaume Crevecoeur},
  title        = {Wind Turbine Hybrid Physics-Based Deep Learning Model for a Health
                  Monitoring Approach Considering Provision of Ancillary Services},
  journal      = {{IEEE} Trans. Instrum. Meas.},
  volume       = {73},
  pages        = {1--14},
  year         = {2024}
}
@article{DBLP:journals/tits/FuMGLD24,
  author       = {Yaping Fu and
                  Xiaomeng Ma and
                  Kai{-}Zhou Gao and
                  Zhiwu Li and
                  Hongyu Dong},
  title        = {Multi-Objective Home Health Care Routing and Scheduling With Sharing
                  Service via a Problem-Specific Knowledge-Based Artificial Bee Colony
                  Algorithm},
  journal      = {{IEEE} Trans. Intell. Transp. Syst.},
  volume       = {25},
  number       = {2},
  pages        = {1706--1719},
  year         = {2024}
}
@inproceedings{DBLP:conf/chi/WaniJN024,
  author       = {Asra Sakeen Wani and
                  Ishika Joshi and
                  Nadia Ishfaq Nahvi and
                  Pushpendra Singh},
  title        = {"Unrest and trauma stays with you!": Navigating mental health and
                  professional service-seeking in Kashmir},
  booktitle    = {{CHI}},
  pages        = {392:1--392:17},
  publisher    = {{ACM}},
  year         = {2024}
}
@inproceedings{DBLP:conf/hicss/AdlerEGR24,
  author       = {Leon Adler and
                  Martin Ebel and
                  Heiko Gebauer and
                  Dipti Rathi},
  title        = {Design Principles for Product-Service-Software-System Innovation for
                  Healthcare Manufacturers},
  booktitle    = {{HICSS}},
  pages        = {997--1006},
  publisher    = {ScholarSpace},
  year         = {2024}
}
@inproceedings{DBLP:conf/hicss/Reuter-Oppermann24,
  author       = {Melanie Reuter{-}Oppermann and
                  Cameron G. Walker and
                  Nikolaus Furian},
  title        = {Introduction to the Minitrack on Decision Support for Healthcare Processes
                  and Services},
  booktitle    = {{HICSS}},
  pages        = {3275--3276},
  publisher    = {ScholarSpace},
  year         = {2024}
}
@inproceedings{DBLP:conf/ncdhws/Hoffren-Mikkola24,
  author       = {Merja Hoffr{\'{e}}n{-}Mikkola},
  title        = {Digital Services in the Welfare, Social and Health Sector Organizations
                  of the South Ostrobothnia Region},
  booktitle    = {{NCDHWS} {(2)}},
  series       = {Communications in Computer and Information Science},
  volume       = {2084},
  pages        = {69--82},
  publisher    = {Springer},
  year         = {2024}
}
@inproceedings{DBLP:conf/ncdhws/HyryK0A24,
  author       = {Jaakko Hyry and
                  Pasi Karppinen and
                  Takumi Kobayashi and
                  Daisuke Anzai},
  title        = {Preliminary Study on Wellbeing and Healthcare Services Needs in Japan
                  and Finland for Telehealth Solutions Based on Dwelling},
  booktitle    = {{NCDHWS} {(1)}},
  series       = {Communications in Computer and Information Science},
  volume       = {2083},
  pages        = {66--78},
  publisher    = {Springer},
  year         = {2024}
}
@inproceedings{DBLP:conf/ncdhws/ValkonenK24,
  author       = {Paula Valkonen and
                  Sari Kujala},
  title        = {Older Adults' Emotional User Experiences with Digital Health Services},
  booktitle    = {{NCDHWS} {(1)}},
  series       = {Communications in Computer and Information Science},
  volume       = {2083},
  pages        = {131--146},
  publisher    = {Springer},
  year         = {2024}
}
@phdthesis{DBLP:phd/basesearch/Nguyen23c,
  author       = {An Nguyen},
  title        = {Machine Learning in Healthcare and Business Analytics - Applications
                  in Gait Analysis, Business Process Management, and Customer Service
                  (Machinelles Lernen f{\"{u}}r Gesundheitsweisen und Gesch{\"{a}}ftsanalytik
                  - Anwendungen in der Ganganalyse, dem Prozessmanagement und dem Kundendienst)},
  school       = {University of Erlangen-Nuremberg, Germany},
  year         = {2023}
}
@article{DBLP:journals/access/MallickLGSDDB23,
  author       = {Soubhagya Ranjan Mallick and
                  Rakesh K. Lenka and
                  Veena Goswami and
                  Suraj Sharma and
                  Asish Kumar Dalai and
                  Himansu Das and
                  Rabindra K. Barik},
  title        = {BCGeo: Blockchain-Assisted Geospatial Web Service for Smart Healthcare
                  System},
  journal      = {{IEEE} Access},
  volume       = {11},
  pages        = {58610--58623},
  year         = {2023}
}
@article{DBLP:journals/access/SharmaZAMAPA23,
  author       = {Santosh Kumar Sharma and
                  Abu Taha Zamani and
                  Ahmed Abdelsalam and
                  Debendra Muduli and
                  Amerah A. Alabrah and
                  Nikhat Parveen and
                  Sultan M. Alanazi},
  title        = {A Diabetes Monitoring System and Health-Medical Service Composition
                  Model in Cloud Environment},
  journal      = {{IEEE} Access},
  volume       = {11},
  pages        = {32804--32819},
  year         = {2023}
}
@article{DBLP:journals/adhoc/LetafatiO23,
  author       = {Mehdi Letafati and
                  Safa Otoum},
  title        = {On the privacy and security for e-health services in the metaverse:
                  An overview},
  journal      = {Ad Hoc Networks},
  volume       = {150},
  pages        = {103262},
  year         = {2023}
}
@article{DBLP:journals/anor/BazirhaKB23,
  author       = {Mohammed Bazirha and
                  Abdeslam Kadrani and
                  Rachid Benmansour},
  title        = {Stochastic home health care routing and scheduling problem with multiple
                  synchronized services},
  journal      = {Ann. Oper. Res.},
  volume       = {320},
  number       = {2},
  pages        = {573--601},
  year         = {2023}
}
@article{DBLP:journals/anor/HosseiniMotlaghSK23,
  author       = {Seyyed{-}Mahdi Hosseini{-}Motlagh and
                  Mohammad Reza Ghatreh Samani and
                  Behnam Karimi},
  title        = {Resilient and social health service network design to reduce the effect
                  of {COVID-19} outbreak},
  journal      = {Ann. Oper. Res.},
  volume       = {328},
  number       = {1},
  pages        = {903--975},
  year         = {2023}
}
@article{DBLP:journals/asc/SangaiahRJZ23,
  author       = {Arun Kumar Sangaiah and
                  Samira Rezaei and
                  Amir Javadpour and
                  Weizhe Zhang},
  title        = {Explainable {AI} in big data intelligence of community detection for
                  digitalization e-healthcare services},
  journal      = {Appl. Soft Comput.},
  volume       = {136},
  pages        = {110119},
  year         = {2023}
}
@article{DBLP:journals/bdcc/BerrosMFI23,
  author       = {Nisrine Berros and
                  Fatna El Mendili and
                  Youness Filaly and
                  Younes El Bouzekri El Idrissi},
  title        = {Enhancing Digital Health Services with Big Data Analytics},
  journal      = {Big Data Cogn. Comput.},
  volume       = {7},
  number       = {2},
  pages        = {64},
  year         = {2023}
}
@article{DBLP:journals/candie/XiangLS23,
  author       = {Ting Xiang and
                  Yanfeng Li and
                  Wai Yuen Szeto},
  title        = {Multi-period scheduling problem of combination of home health care
                  and outpatient services: based on Chinese family doctor contract services},
  journal      = {Comput. Ind. Eng.},
  volume       = {182},
  pages        = {109370},
  year         = {2023}
}
@article{DBLP:journals/candie/ZhouLZZ23,
  author       = {Cuihua Zhou and
                  Yanfei Lan and
                  Ruiqing Zhao and
                  Guoqing Zhang},
  title        = {Incentive schemes for readmissions reduction in coordinating reverse
                  referral healthcare services},
  journal      = {Comput. Ind. Eng.},
  volume       = {176},
  pages        = {108938},
  year         = {2023}
}
@article{DBLP:journals/cbm/IzoninKS23,
  author       = {Ivan Izonin and
                  Hakan Kutucu and
                  Krishna Kant Singh},
  title        = {Smart systems and data-driven services in healthcare},
  journal      = {Comput. Biol. Medicine},
  volume       = {158},
  pages        = {106074},
  year         = {2023}
}
@article{DBLP:journals/computing/CarrizalesEspinozaSCC23,
  author       = {Diana Carrizales{-}Espinoza and
                  Dante D. S{\'{a}}nchez{-}Gallegos and
                  Jos{\'{e}} Luis Gonz{\'{a}}lez Compe{\'{a}}n and
                  Jes{\'{u}}s Carretero},
  title        = {FedFlow: a federated platform to build secure sharing and synchronization
                  services for health dataflows},
  journal      = {Computing},
  volume       = {105},
  number       = {5},
  pages        = {1019--1037},
  year         = {2023}
}
@article{DBLP:journals/connection/ZhouDLLH23,
  author       = {Feng Zhou and
                  Xin Du and
                  Wenli Li and
                  Zhihui Lu and
                  Shih{-}Chia Huang},
  title        = {Fidan: a predictive service demand model for assisting nursing home
                  health-care robots},
  journal      = {Connect. Sci.},
  volume       = {35},
  number       = {1},
  year         = {2023}
}
@article{DBLP:journals/csr/VermaCA23,
  author       = {Himanshu Verma and
                  Naveen Chauhan and
                  Lalit Kumar Awasthi},
  title        = {A Comprehensive review of '\emph{Internet of Healthcare Things}':
                  Networking aspects, technologies, services, applications, challenges,
                  and security concerns},
  journal      = {Comput. Sci. Rev.},
  volume       = {50},
  pages        = {100591},
  year         = {2023}
}
@article{DBLP:journals/csse/ZhouMT23,
  author       = {Zhengshu Zhou and
                  Yutaka Matsubara and
                  Hiroaki Takada},
  title        = {Developing Reliable Digital Healthcare Service Using Semi-Quantitative
                  Functional Resonance Analysis},
  journal      = {Comput. Syst. Sci. Eng.},
  volume       = {45},
  number       = {1},
  pages        = {35--50},
  year         = {2023}
}
@article{DBLP:journals/dke/AyadiMAE23,
  author       = {Mouhamed Gaith Ayadi and
                  Haithem Mezni and
                  Rana Alnashwan and
                  Hela Elmannai},
  title        = {Effective healthcare service recommendation with network representation
                  learning: {A} recursive neural network approach},
  journal      = {Data Knowl. Eng.},
  volume       = {148},
  pages        = {102233},
  year         = {2023}
}
@article{DBLP:journals/ecoi/HamesseAGBRPLGHSS23,
  author       = {Charles Hamesse and
                  Ver{\'{o}}nica Andreo and
                  Carla Rodriguez Gonzalez and
                  Charles Beumier and
                  Jorge Rubio and
                  Ximena Porcasi and
                  Laura Lopez and
                  Claudio Guzman and
                  Rob Haelterman and
                  Michal Shimoni and
                  Carlos Marcelo Scavuzzo},
  title        = {Ovitrap Monitor - Online application for counting mosquito eggs and
                  visualisation toolbox in support of health services},
  journal      = {Ecol. Informatics},
  volume       = {75},
  pages        = {102105},
  year         = {2023}
}
@article{DBLP:journals/ecr/ZhangZWY23,
  author       = {Jilong Zhang and
                  Jin Zhang and
                  Kanliang Wang and
                  Wei Yan},
  title        = {Should doctors use or avoid medical terms? The influence of medical
                  terms on service quality of E-health},
  journal      = {Electron. Commer. Res.},
  volume       = {23},
  number       = {3},
  pages        = {1775--1805},
  year         = {2023}
}
@article{DBLP:journals/eeel/SuriyaS23,
  author       = {S. Dr. Suriya and
                  Nivetha S.},
  title        = {Design of {UML} Diagrams for {WEBMED} - Healthcare Service System
                  Services},
  journal      = {{EAI} Endorsed Trans. e Learn.},
  volume       = {8},
  number       = {1},
  pages        = {e5},
  year         = {2023}
}
@article{DBLP:journals/eor/GouveiaPP23,
  author       = {Lu{\'{\i}}s Gouveia and
                  Ana Paias and
                  Mafalda Ponte},
  title        = {The travelling salesman problem with positional consistency constraints:
                  An application to healthcare services},
  journal      = {Eur. J. Oper. Res.},
  volume       = {308},
  number       = {3},
  pages        = {960--989},
  year         = {2023}
}
@article{DBLP:journals/es/SinghKDB23,
  author       = {Prabhdeep Singh and
                  Rajbir Kaur and
                  Gaurav Dhiman and
                  Giridhar Reddy Bojja},
  title        = {{BOSS:} {A} new QoS aware blockchain assisted framework for secure
                  and smart healthcare as a service},
  journal      = {Expert Syst. J. Knowl. Eng.},
  volume       = {40},
  number       = {4},
  year         = {2023}
}
@article{DBLP:journals/eswa/HuM23,
  author       = {Ze Hu and
                  Xiaoning Ma},
  title        = {A novel neural network model fusion approach for improving medical
                  named entity recognition in online health expert question-answering
                  services},
  journal      = {Expert Syst. Appl.},
  volume       = {223},
  pages        = {119880},
  year         = {2023}
}
@article{DBLP:journals/fdgth/CarrilhoVCMC23,
  author       = {Joana Carrilho and
                  Diogo Videira and
                  Cl{\'{a}}udia Campos and
                  Lu{\'{\i}}s Mid{\~{a}}o and
                  El{\'{\i}}sio Costa},
  title        = {Changing the paradigm in health and care services: modern value chains
                  using open innovation for the creation of new digital health solutions},
  journal      = {Frontiers Digit. Health},
  volume       = {5},
  year         = {2023}
}
@article{DBLP:journals/fdgth/DuffyRET23,
  author       = {Daniel Duffy and
                  Derek Richards and
                  Caroline Earley and
                  Ladislav Timulak},
  title        = {Implementing internet-delivered cognitive behavioral therapy in healthcare
                  services: a qualitative exploration of stakeholder experience},
  journal      = {Frontiers Digit. Health},
  volume       = {5},
  year         = {2023}
}
@article{DBLP:journals/fdgth/KnappHWHKCLBGHSSHRKSBM23,
  author       = {Ashley A. Knapp and
                  Emily Hersch and
                  Clarisa Wijaya and
                  Miguel A. Herrera and
                  Kaylee Payne Kruzan and
                  Allison J. Carroll and
                  Sydney Lee and
                  Alex Baker and
                  Alanna Gray and
                  Vann Harris and
                  Robert Simmons and
                  Deepika Kour Sodhi and
                  Nanette Hannah and
                  Madhu C. Reddy and
                  Niranjan S. Karnik and
                  Justin D. Smith and
                  C. Hendricks Brown and
                  David C. Mohr},
  title        = {"The library is so much more than books": considerations for the design
                  and implementation of teen digital mental health services in public
                  libraries},
  journal      = {Frontiers Digit. Health},
  volume       = {5},
  year         = {2023}
}
@article{DBLP:journals/fdgth/LabbafAADR23,
  author       = {Sina Labbaf and
                  Mahyar Abbasian and
                  Iman Azimi and
                  Nikil D. Dutt and
                  Amir M. Rahmani},
  title        = {ZotCare: a flexible, personalizable, and affordable mhealth service
                  provider},
  journal      = {Frontiers Digit. Health},
  volume       = {5},
  year         = {2023}
}
@article{DBLP:journals/fdgth/MalikPTSOCGSSBM23,
  author       = {Ishaq Malik and
                  Arnaldo Perez and
                  Elaine Toombs and
                  Fred Schmidt and
                  Janine V. Olthuis and
                  Jaidyn K. Charlton and
                  Elizabeth Grassia and
                  Crystal Squier and
                  Kristine Stasiuk and
                  Tina Bobinski and
                  Aislin R. Mushquash},
  title        = {Female youth and mental health service providers' perspectives on
                  the JoyPop{\texttrademark} app: a qualitative study},
  journal      = {Frontiers Digit. Health},
  volume       = {5},
  year         = {2023}
}
@article{DBLP:journals/fdgth/RubinMillerHPMSJ23,
  author       = {Lily Rubin{-}Miller and
                  Natalie Henrich and
                  Alex Peahl and
                  Christa Moss and
                  Neel Shah and
                  Hannah R. Jahnke},
  title        = {Utilization of digital prenatal services and management of depression
                  and anxiety during pregnancy: {A} retrospective observational study},
  journal      = {Frontiers Digit. Health},
  volume       = {5},
  year         = {2023}
}
@article{DBLP:journals/fgcs/OrtegaCalvoMFGMM23,
  author       = {Alberto S. Ortega{-}Calvo and
                  Roberto Morcillo{-}Jim{\'{e}}nez and
                  Carlos Fernandez{-}Basso and
                  Karel Guti{\'{e}}rrez{-}Batista and
                  Mar{\'{\i}}a Amparo Vila Miranda and
                  Mar{\'{\i}}a J. Mart{\'{\i}}n{-}Bautista},
  title        = {{AIMDP:} An Artificial Intelligence Modern Data Platform. Use case
                  for Spanish national health service data silo},
  journal      = {Future Gener. Comput. Syst.},
  volume       = {143},
  pages        = {248--264},
  year         = {2023}
}
@article{DBLP:journals/fgcs/SanchezGallegosSCRC23,
  author       = {Genaro Sanchez{-}Gallegos and
                  Dante D. S{\'{a}}nchez{-}Gallegos and
                  Jos{\'{e}} Luis Gonz{\'{a}}lez Compe{\'{a}}n and
                  Hugo G. Reyes{-}Anastacio and
                  Jes{\'{u}}s Carretero},
  title        = {On the building of efficient self-adaptable health data science services
                  by using dynamic patterns},
  journal      = {Future Gener. Comput. Syst.},
  volume       = {145},
  pages        = {478--495},
  year         = {2023}
}
@article{DBLP:journals/fgcs/WangHFHJR23,
  author       = {Junchao Wang and
                  Dongmin Huang and
                  Shengwen Fan and
                  Kaining Han and
                  Gwanggil Jeon and
                  Joel J. P. C. Rodrigues},
  title        = {{PSDCE:} Physiological signal-based double chaotic encryption for
                  instantaneous E-healthcare services},
  journal      = {Future Gener. Comput. Syst.},
  volume       = {141},
  pages        = {116--128},
  year         = {2023}
}
@article{DBLP:journals/fi/GoncalvesVYVQIP23,
  author       = {Teresa Gon{\c{c}}alves and
                  Rute Veladas and
                  Hua Yang and
                  Renata Vieira and
                  Paulo Quaresma and
                  Paulo Infante and
                  C{\'{a}}tia Sousa Pinto and
                  Jo{\~{a}}o Oliveira and
                  Maria Cortes Ferreira and
                  J{\'{e}}ssica Morais and
                  Ana Raquel Pereira and
                  Nuno Fernandes and
                  Carolina Gon{\c{c}}alves},
  title        = {Clinical Screening Prediction in the Portuguese National Health Service:
                  Data Analysis, Machine Learning Models, Explainability and Meta-Evaluation},
  journal      = {Future Internet},
  volume       = {15},
  number       = {1},
  pages        = {26},
  year         = {2023}
}
@article{DBLP:journals/fi/TahaBTSLHAA23,
  author       = {Ahmad Taha and
                  Basel Barakat and
                  Mohammad Mahmoud A. Taha and
                  Mahmoud A. Shawky and
                  Chun Sing Lai and
                  Sajjad Hussain and
                  Muhammad Zainul Abideen and
                  Qammer H. Abbasi},
  title        = {A Comparative Study of Single and Multi-Stage Forecasting Algorithms
                  for the Prediction of Electricity Consumption Using a UK-National
                  Health Service {(NHS)} Hospital Dataset},
  journal      = {Future Internet},
  volume       = {15},
  number       = {4},
  pages        = {134},
  year         = {2023}
}
@article{DBLP:journals/giq/UpadhyayKN23,
  author       = {Nitin Upadhyay and
                  Aakash Kamble and
                  Ajinkya Navare},
  title        = {Virtual healthcare in the new normal: Indian healthcare consumers
                  adoption of electronic government telemedicine service},
  journal      = {Gov. Inf. Q.},
  volume       = {40},
  number       = {2},
  pages        = {101800},
  year         = {2023}
}
@article{DBLP:journals/grid/LiuZWF23,
  author       = {Yang{-}Yang Liu and
                  Ying Zhang and
                  Yue Wu and
                  Man Feng},
  title        = {Healthcare and Fitness Services: {A} Comprehensive Assessment of Blockchain,
                  IoT, and Edge Computing in Smart Cities},
  journal      = {J. Grid Comput.},
  volume       = {21},
  number       = {4},
  pages        = {82},
  year         = {2023}
}
@article{DBLP:journals/hij/GuoSK23,
  author       = {Jin Guo and
                  Shan Shan and
                  Yousaf Ali Khan},
  title        = {What are the impetuses Behind E-health applications' self-management
                  services' ongoing adoption by health community participants?},
  journal      = {Health Informatics J.},
  volume       = {29},
  number       = {1},
  pages        = {146045822311528},
  year         = {2023}
}
@article{DBLP:journals/hij/MyhreKABW23,
  author       = {Martin {\O} Myhre and
                  Anine T. Kildahl and
                  Helene Astrup and
                  Dagfinn Bergsager and
                  Fredrik A Walby},
  title        = {Suicide in services for mental health and substance use: {A} national
                  hybrid registry surveillance system},
  journal      = {Health Informatics J.},
  volume       = {29},
  number       = {1},
  pages        = {146045822311674},
  year         = {2023}
}
@article{DBLP:journals/hij/PainterDNBOGQAPDG23,
  author       = {Annabelle Painter and
                  Jackie van Dael and
                  Ana Lu{\'{\i}}sa Neves and
                  Patrik Bachtiger and
                  Niki O'brien and
                  Clarissa Gardner and
                  Jennifer Quint and
                  Alexander Adamson and
                  Nicholas Peters and
                  Ara Darzi and
                  Saira Ghafur},
  title        = {Identifying benefits and concerns with using digital health services
                  during {COVID-19:} Evidence from a hospital-based patient survey},
  journal      = {Health Informatics J.},
  volume       = {29},
  number       = {4},
  year         = {2023}
}
@article{DBLP:journals/hisas/ChenHCYWC23,
  author       = {Yingqun Chen and
                  Shaodong Han and
                  Guihong Chen and
                  Jiao Yin and
                  Kate Nana Wang and
                  Jinli Cao},
  title        = {A deep reinforcement learning-based wireless body area network offloading
                  optimization strategy for healthcare services},
  journal      = {Health Inf. Sci. Syst.},
  volume       = {11},
  number       = {1},
  pages        = {8},
  year         = {2023}
}
@article{DBLP:journals/iando/PaparovaAVB23,
  author       = {Dragana Paparova and
                  Margunn Aanestad and
                  Polyxeni Vassilakopoulou and
                  Marianne Klungland Bahus},
  title        = {Data governance spaces: The case of a national digital service for
                  personal health data},
  journal      = {Inf. Organ.},
  volume       = {33},
  number       = {1},
  pages        = {100451},
  year         = {2023}
}
@article{DBLP:journals/ict-express/MunawarAKUC23,
  author       = {Hafiz Suliman Munawar and
                  Junaid Akram and
                  Sara Imran Khan and
                  Fahim Ullah and
                  Bong Jun Choi},
  title        = {Drone-as-a-Service (DaaS) for {COVID-19} self-testing kits delivery
                  in smart healthcare setups: {A} technological perspective},
  journal      = {{ICT} Express},
  volume       = {9},
  number       = {4},
  pages        = {748--753},
  year         = {2023}
}
@article{DBLP:journals/ijim/SetiawanIMK23,
  author       = {Rudi Setiawan and
                  Rossi Iskandar and
                  Nadilla Madjid and
                  Ridwan Kusumawardani},
  title        = {Artificial Intelligence-Based Chatbot to Support Public Health Services
                  in Indonesia},
  journal      = {Int. J. Interact. Mob. Technol.},
  volume       = {17},
  number       = {19},
  pages        = {36--47},
  year         = {2023}
}
@article{DBLP:journals/ijinfoman/KumarSD23,
  author       = {Pradeep Kumar and
                  Sujeet Kumar Sharma and
                  Vincent Dutot},
  title        = {Artificial intelligence (AI)-enabled {CRM} capability in healthcare:
                  The impact on service innovation},
  journal      = {Int. J. Inf. Manag.},
  volume       = {69},
  pages        = {102598},
  year         = {2023}
}
@article{DBLP:journals/ijkl/RegoPDGC23,
  author       = {In{\^{e}}s Rego and
                  Leandro Ferreira Pereira and
                  {\'{A}}lvaro Dias and
                  Rui Gon{\c{c}}alves and
                  Renato Lopes da Costa},
  title        = {Knowledge management maturity in healthcare service},
  journal      = {Int. J. Knowl. Learn.},
  volume       = {16},
  number       = {1},
  pages        = {17--55},
  year         = {2023}
}
@article{DBLP:journals/ijmi/BrommeyerWMNL23,
  author       = {Mark Brommeyer and
                  Maxine Whittaker and
                  Mark Mackay and
                  Fowie Ng and
                  Zhanming Liang},
  title        = {Building health service management workforce capacity in the era of
                  health informatics and digital health - {A} scoping review},
  journal      = {Int. J. Medical Informatics},
  volume       = {169},
  pages        = {104909},
  year         = {2023}
}
@article{DBLP:journals/ijmi/ChakrabortyEI23,
  author       = {Imon Chakraborty and
                  Sisira Edirippulige and
                  P. Vigneswara Ilavarasan},
  title        = {The role of telehealth startups in healthcare service delivery: {A}
                  systematic review},
  journal      = {Int. J. Medical Informatics},
  volume       = {174},
  pages        = {105048},
  year         = {2023}
}
@article{DBLP:journals/ijmi/GodinhoANL23,
  author       = {Myron Anthony Godinho and
                  Md. Mahfuz Ashraf and
                  Padmanesan Narasimhan and
                  Siaw{-}Teng Liaw},
  title        = {Understanding the convergence of social enterprise, digital health,
                  and citizen engagement for co-producing integrated Person-Centred
                  health services: {A} critical review and theoretical framework},
  journal      = {Int. J. Medical Informatics},
  volume       = {178},
  pages        = {105174},
  year         = {2023}
}
@article{DBLP:journals/ijmi/ShiTMSLYWCHFZ23,
  author       = {Jinming Shi and
                  Zhongke Tan and
                  Qianqian Ma and
                  Dongxu Sun and
                  Yaoen Lu and
                  Ming Ye and
                  Linlin Wang and
                  Fangfang Cui and
                  Xianying He and
                  Zhaohan Fan and
                  Jie Zhao},
  title        = {Implementation, service effectiveness and satisfaction with teleconsultation
                  services in China during the {COVID-19} pandemic: from the Perspective
                  of Primary Health Care Professionals},
  journal      = {Int. J. Medical Informatics},
  volume       = {178},
  pages        = {105202},
  year         = {2023}
}
@article{DBLP:journals/ijmi/ValenciaGRLATD23,
  author       = {Sara Arango Valencia and
                  Juan Guillermo Barrientos G{\'{o}}mez and
                  Maria Camila G{\'{o}}mez Ramirez and
                  Ivan F. Luna{-}G{\'{o}}mez and
                  Henry Andrade{-}Caicedo and
                  Ever A. Torres{-}Silva and
                  Emmanuel Sanchez D{\'{\i}}az},
  title        = {Evaluation of a telehealth program for high-risk pregnancy in a health
                  service provider institution},
  journal      = {Int. J. Medical Informatics},
  volume       = {179},
  pages        = {105234},
  year         = {2023}
}
@article{DBLP:journals/ijpr/TortorellaFTPC23,
  author       = {Guilherme Luz Tortorella and
                  Flavio Sanson Fogliatto and
                  Diego Alfredo Mendoza Tlapa and
                  Matthew Pepper and
                  Daniel Capurro},
  title        = {Digital transformation of health services: a value stream-oriented
                  approach},
  journal      = {Int. J. Prod. Res.},
  volume       = {61},
  number       = {6},
  pages        = {1814--1828},
  year         = {2023}
}
@article{DBLP:journals/ijsose/GuptaV23,
  author       = {Sunil Gupta and
                  Sonali Vyas},
  title        = {WBAN-Based Remote Monitoring System Utilizing Machine Learning for
                  Healthcare Services},
  journal      = {Int. J. Syst. Syst. Eng.},
  volume       = {13},
  number       = {1},
  year         = {2023}
}
@article{DBLP:journals/ijsose/VyasG23,
  author       = {Sonali Vyas and
                  Sunil Gupta},
  title        = {WBAN-based remote monitoring system utilising machine learning for
                  healthcare services},
  journal      = {Int. J. Syst. Syst. Eng.},
  volume       = {13},
  number       = {1},
  year         = {2023}
}
@article{DBLP:journals/imds/LeeCZ23,
  author       = {Jung{-}Chieh Lee and
                  Li Chen and
                  Hengrui Zhang},
  title        = {Exploring the adoption decisions of mobile health service users: a
                  behavioral reasoning theory perspective},
  journal      = {Ind. Manag. Data Syst.},
  volume       = {123},
  number       = {8},
  pages        = {2241--2266},
  year         = {2023}
}
@article{DBLP:journals/informaticaLT/EstiriDZ23,
  author       = {Mehrdad Estiri and
                  Jalil Heidary Dahooie and
                  Edmundas Kazimieras Zavadskas},
  title        = {Providing a Framework for Evaluating the Quality of Health Care Services
                  Using the HealthQual Model and Multi-Attribute Decision-Making Under
                  Imperfect Knowledge of Data},
  journal      = {Informatica},
  volume       = {34},
  number       = {1},
  pages        = {85--120},
  year         = {2023}
}
@article{DBLP:journals/information/GiabbanelliB23,
  author       = {Philippe J. Giabbanelli and
                  Jennifer M. Badham},
  title        = {Data Science in Health Services},
  journal      = {Inf.},
  volume       = {14},
  number       = {6},
  pages        = {344},
  year         = {2023}
}
@article{DBLP:journals/information/MoreiraDS23,
  author       = {Ailton Moreira and
                  J{\'{u}}lio Duarte and
                  Manuel Filipe Santos},
  title        = {Case Study of Multichannel Interaction in Healthcare Services},
  journal      = {Inf.},
  volume       = {14},
  number       = {1},
  pages        = {37},
  year         = {2023}
}
@article{DBLP:journals/intr/SahooSKLA23,
  author       = {Saumyaranjan Sahoo and
                  Junali Sahoo and
                  Satish Kumar and
                  Weng Marc Lim and
                  Nisreen Ameen},
  title        = {Distance is no longer a barrier to healthcare services: current state
                  and future trends of telehealth research},
  journal      = {Internet Res.},
  volume       = {33},
  number       = {3},
  pages        = {890--944},
  year         = {2023}
}
@article{DBLP:journals/intr/ZhuWZP23,
  author       = {Yonghan Zhu and
                  Rui Wang and
                  Rongcan Zeng and
                  Chengyan Pu},
  title        = {Does gender really matter? Exploring determinants behind consumers'
                  intention to use contactless fitness services during the {COVID-19}
                  pandemic: a focus on health and fitness apps},
  journal      = {Internet Res.},
  volume       = {33},
  number       = {1},
  pages        = {280--307},
  year         = {2023}
}
@article{DBLP:journals/iotj/BaoHWLP23,
  author       = {Zijian Bao and
                  Debiao He and
                  Huaqun Wang and
                  Min Luo and
                  Cong Peng},
  title        = {A Group Signature Scheme With Selective Linkability and Traceability
                  for Blockchain-Based Data Sharing Systems in E-Health Services},
  journal      = {{IEEE} Internet Things J.},
  volume       = {10},
  number       = {23},
  pages        = {21115--21128},
  year         = {2023}
}
@article{DBLP:journals/ipm/HungWCXHLH23,
  author       = {Chih{-}Lung Hung and
                  Jen{-}Her Wu and
                  Pei{-}Yu Chen and
                  Xiaoyu Xu and
                  Wan{-}Ling Hsu and
                  Li{-}Min Lin and
                  Ming{-}Che Hsieh},
  title        = {Enhancing healthcare services and brand engagement through social
                  media marketing: Integration of Kotler's 5A framework with {IDEA}
                  process},
  journal      = {Inf. Process. Manag.},
  volume       = {60},
  number       = {4},
  pages        = {103379},
  year         = {2023}
}
@article{DBLP:journals/isf/YinGHY23,
  author       = {Qiuju Yin and
                  Chenxi Guo and
                  Cen He and
                  Zhijun Yan},
  title        = {Effect of New Bundled Services on Doctors' Online Social and Economic
                  Returns: Evidence from an Online Health Community},
  journal      = {Inf. Syst. Frontiers},
  volume       = {25},
  number       = {6},
  pages        = {2393--2416},
  year         = {2023}
}
@article{DBLP:journals/itor/WeiZSY23,
  author       = {Fangqing Wei and
                  Xiaoqi Zhang and
                  Jiayun Song and
                  Feng Yang},
  title        = {Efficiency evaluation of healthcare services in China based on stochastic
                  multicriteria acceptability analysis and directional distance function},
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  volume       = {30},
  number       = {1},
  pages        = {369--393},
  year         = {2023}
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@article{DBLP:journals/itp/ShahML23,
  author       = {Adnan Muhammad Shah and
                  Wazir Muhammad and
                  KangYoon Lee},
  title        = {Investigating the effect of service feedback and physician popularity
                  on physician demand in the virtual healthcare environment},
  journal      = {Inf. Technol. People},
  volume       = {36},
  number       = {3},
  pages        = {1356--1382},
  year         = {2023}
}
@article{DBLP:journals/jaihc/ShirkouhiBDG23,
  author       = {Salman Nazari Shirkouhi and
                  Ali Badizadeh and
                  Mosayeb Dashtpeyma and
                  Reza Ghodsi},
  title        = {A model to improve user acceptance of e-services in healthcare systems
                  based on technology acceptance model: an empirical study},
  journal      = {J. Ambient Intell. Humaniz. Comput.},
  volume       = {14},
  number       = {6},
  pages        = {7919--7935},
  year         = {2023}
}
@article{DBLP:journals/jaihc/ShirkouhiBDG23a,
  author       = {Salman Nazari Shirkouhi and
                  Ali Badizadeh and
                  Mosayeb Dashtpeyma and
                  Reza Ghodsi},
  title        = {Correction to: {A} model to improve user acceptance of e{\unicode{8209}}services
                  in healthcare systems based on technology acceptance model: an empirical
                  study},
  journal      = {J. Ambient Intell. Humaniz. Comput.},
  volume       = {14},
  number       = {10},
  pages        = {14387},
  year         = {2023}
}
@article{DBLP:journals/jamia/LeeAMM23,
  author       = {Jiwoo Lee and
                  Robin R. Austin and
                  Michelle A. Mathiason and
                  Karen A. Monsen},
  title        = {Prioritizing nutrition interventions for low-income clients receiving
                  public health nurses' home visiting services: a latent class analysis
                  study of Omaha System data},
  journal      = {J. Am. Medical Informatics Assoc.},
  volume       = {30},
  number       = {11},
  pages        = {1794--1800},
  year         = {2023}
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@article{DBLP:journals/jamia/OgalloWTWAKRWOKWKW23,
  author       = {William Ogallo and
                  Irene Wanyana and
                  Girmaw Abebe Tadesse and
                  Catherine Wanjiru and
                  Victor Akinwande and
                  Steven Kabwama and
                  Sekou Lionel Remy and
                  Charles Wachira and
                  Sharon Okwako and
                  Susan Kizito and
                  Rhoda Wanyenze and
                  Suzanne Kiwanuka and
                  Aisha Walcott{-}Bryant},
  title        = {Quantifying the impact of {COVID-19} on essential health services:
                  a comparison of interrupted time series analysis using Prophet and
                  Poisson regression models},
  journal      = {J. Am. Medical Informatics Assoc.},
  volume       = {30},
  number       = {4},
  pages        = {634--642},
  year         = {2023}
}
@article{DBLP:journals/jco/BehnamianG23,
  author       = {Javad Behnamian and
                  Z. Gharabaghli},
  title        = {Multi-objective outpatient scheduling in health centers considering
                  resource constraints and service quality: a robust optimization approach},
  journal      = {J. Comb. Optim.},
  volume       = {45},
  number       = {2},
  pages        = {80},
  year         = {2023}
}
@article{DBLP:journals/jcsc/Zhai23,
  author       = {Huan Zhai},
  title        = {The Construction of an Intelligent Service System for Students' Physique
                  and Health},
  journal      = {J. Circuits Syst. Comput.},
  volume       = {32},
  number       = {9},
  pages        = {2350151:1--2350151:15},
  year         = {2023}
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@article{DBLP:journals/jdwm/LiuLLHWYY23,
  author       = {Heng Liu and
                  Rui Liu and
                  Zhimei Liu and
                  Xuena Han and
                  Kaixuan Wang and
                  Li Yang and
                  Fuguo Yang},
  title        = {A Data Management Framework for Nurses Using E-Health as a Service
                  (eHaaS)},
  journal      = {Int. J. Data Warehous. Min.},
  volume       = {19},
  number       = {4},
  pages        = {1--16},
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}
@article{DBLP:journals/jifs/ZhangT23,
  author       = {Chengyutong Zhang and
                  Jie Tian},
  title        = {An integrated framework for community medical and health services
                  evaluation with fuzzy number intuitionistic fuzzy sets},
  journal      = {J. Intell. Fuzzy Syst.},
  volume       = {45},
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}
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  author       = {Fan Xu and
                  Zheyuan Zhang and
                  Duanduan Liu},
  title        = {Factors Influencing Behavioral Intention for Mobile Applications of
                  Health Care Escort Service},
  journal      = {J. Multim. Inf. Syst.},
  volume       = {10},
  number       = {2},
  pages        = {179--190},
  year         = {2023}
}
@article{DBLP:journals/jmmis/XuZL23a,
  author       = {Fan Xu and
                  Zheyuan Zhang and
                  Duanduan Liu},
  title        = {Erratum to: Factors Influencing Behavioral Intention for Mobile Applications
                  of Health Care Escort Service},
  journal      = {J. Multim. Inf. Syst.},
  volume       = {10},
  number       = {3},
  pages        = {291},
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}
@article{DBLP:journals/jms/BruthansJ23,
  author       = {Jan Bruthans and
                  Kl{\'{a}}ra Jir{\'{a}}kov{\'{a}}},
  title        = {The Current State and Usage of European Electronic Cross-border Health
                  Services (eHDSI)},
  journal      = {J. Medical Syst.},
  volume       = {47},
  number       = {1},
  pages        = {21},
  year         = {2023}
}
@article{DBLP:journals/jos/PennyBB23,
  author       = {Katherine E. E. Penny and
                  Steffen Bayer and
                  Sally C. Brailsford},
  title        = {A hybrid simulation approach for planning health and social care services},
  journal      = {J. Simulation},
  volume       = {17},
  number       = {3},
  pages        = {312--325},
  year         = {2023}
}
@article{DBLP:journals/jrie/IzoninREQ23,
  author       = {Ivan Izonin and
                  Patrizia Ribino and
                  Ali Ebrahimnejad and
                  Mario Quinde},
  title        = {Smart technologies and its application for medical/healthcare services},
  journal      = {J. Reliab. Intell. Environ.},
  volume       = {9},
  number       = {1},
  pages        = {1--3},
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}
@article{DBLP:journals/jzusc/KhallafEESE23,
  author       = {Fatma Khallaf and
                  Walid El{-}Shafai and
                  El{-}Sayed M. El{-}Rabaie and
                  Naglaa F. Soliman and
                  Fathi E. Abd El{-}Samie},
  title        = {A novel hybrid cryptosystem based on DQFrFT watermarking and 3D-CLM
                  encryption for healthcare services},
  journal      = {Frontiers Inf. Technol. Electron. Eng.},
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  number       = {7},
  pages        = {1045--1061},
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}
@article{DBLP:journals/lht/WangLS23,
  author       = {Chenhui Wang and
                  Suqi Li and
                  Yu{-}Sheng Su},
  title        = {Impact of academic stress by parent-proxy on parents' learning-support-services:
                  a moderated-mediation model of health anxiety by parents' educational
                  level},
  journal      = {Libr. Hi Tech},
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@article{DBLP:journals/lp/WattsSOAD23,
  author       = {Vabren L. Watts and
                  Patti Sweet and
                  Patrick Odai{-}Afotey and
                  Arronoel Ashby{-}Rosellon and
                  Annesa Dey},
  title        = {A seat for all: Advancing racial equity in scholarly publishing of
                  health policy and health services research},
  journal      = {Learn. Publ.},
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}
@article{DBLP:journals/mam/SchislyaevaS23,
  author       = {Elena Rostislavovna Schislyaeva and
                  Olga Anatolievna Saychenko},
  title        = {The design of a mental health service platform for college students
                  based on multi-modal information},
  journal      = {Microprocess. Microsystems},
  volume       = {96},
  pages        = {104748},
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}
@article{DBLP:journals/netmahib/KadumSTSAQAMbA23,
  author       = {Sara Yahya Kadum and
                  Omar Hussein Salman and
                  Zahraa K. Taha and
                  Amal Bati Said and
                  Musab A. M. Ali and
                  Qais Saif Qassim and
                  Mohammed Imad Aal{-}Nouman and
                  Duraid Y. Mohammed and
                  Baraa M. Al baker and
                  Zahraa Adnan Abdalkareem},
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                  patients with multi-chronic diseases for emergency healthcare services},
  journal      = {Netw. Model. Anal. Health Informatics Bioinform.},
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}
@article{DBLP:journals/npjdm/WhittakerDJSJHRKMMAFBLABPM23,
  author       = {Robyn Whittaker and
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                  A. Mark and
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                  W. Miles},
  title        = {An example of governance for {AI} in health services from Aotearoa
                  New Zealand},
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  volume       = {6},
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}
@article{DBLP:journals/pacmhci/KarusalaYRGA23,
  author       = {Naveena Karusala and
                  Shirley Yan and
                  Nupoor Rajkumar and
                  Victoria G and
                  Richard J. Anderson},
  title        = {Speculating with Care: Worker-centered Perspectives on Scale in a
                  Chat-based Health Information Service},
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  volume       = {7},
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@article{DBLP:journals/sensors/AlQahtani23,
  author       = {Salman A. AlQahtani},
  title        = {An Evaluation of e-Health Service Performance through the Integration
                  of 5G IoT, Fog, and Cloud Computing},
  journal      = {Sensors},
  volume       = {23},
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  pages        = {5006},
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}
@article{DBLP:journals/sensors/BrunziniCMM23,
  author       = {Agnese Brunzini and
                  Manila Caragiuli and
                  Chiara Massera and
                  Marco Mandolini},
  title        = {Healthy Ageing: {A} Decision-Support Algorithm for the Patient-Specific
                  Assignment of {ICT} Devices and Services},
  journal      = {Sensors},
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}
@article{DBLP:journals/sensors/MokhtarKGOHS23,
  author       = {Bassem Mokhtar and
                  Ishac Kandas and
                  Mohammed Gamal and
                  Nada Omran and
                  Ahmed H. Hassanin and
                  Nader Shehata},
  title        = {Nano-Enriched Self-Powered Wireless Body Area Network for Sustainable
                  Health Monitoring Services},
  journal      = {Sensors},
  volume       = {23},
  number       = {5},
  pages        = {2633},
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}
@article{DBLP:journals/sj/PanZW23,
  author       = {Senshan Pan and
                  Yunxiang Zhang and
                  Saifei Wang},
  title        = {A Secure Aggregate Authentication Scheme With Efficient Revocation
                  for IoT-Based Primary Healthcare Service},
  journal      = {{IEEE} Syst. J.},
  volume       = {17},
  number       = {4},
  pages        = {6480--6491},
  year         = {2023}
}
@article{DBLP:journals/systems/RajahCHGK23,
  author       = {Jefferson K. Rajah and
                  William Chernicoff and
                  Christopher J. Hutchison and
                  Paulo Gon{\c{c}}alves and
                  Birgit Kopainsky},
  title        = {Enabling Mobility: {A} Simulation Model of the Health Care System
                  for Major Lower-Limb Amputees to Assess the Impact of Digital Prosthetics
                  Services},
  journal      = {Syst.},
  volume       = {11},
  number       = {1},
  pages        = {22},
  year         = {2023}
}
@article{DBLP:journals/tce/Lu0C00Y23,
  author       = {Yinzhi Lu and
                  Guofeng Zhao and
                  Chinmay Chakraborty and
                  Chuan Xu and
                  Liu Yang and
                  Keping Yu},
  title        = {Time-Sensitive Networking-Driven Deterministic Low-Latency Communication
                  for Real-Time Telemedicine and e-Health Services},
  journal      = {{IEEE} Trans. Consumer Electron.},
  volume       = {69},
  number       = {4},
  pages        = {734--744},
  year         = {2023}
}
@article{DBLP:journals/tem/ChudherySHHR23,
  author       = {Muhammad Adnan Zahid Chudhery and
                  Sarah Safdar and
                  Jiazhen Huo and
                  Hakeem{-}Ur{-}Rehman and
                  Raza Rafique},
  title        = {Proposing and Empirically Investigating a Mobile-Based Outpatient
                  Healthcare Service Delivery Framework Using Stimulus-Organism-Response
                  Theory},
  journal      = {{IEEE} Trans. Engineering Management},
  volume       = {70},
  number       = {8},
  pages        = {2668--2681},
  year         = {2023}
}
@article{DBLP:journals/tem/ThirupathiRNPS23,
  author       = {Kamatchi Thirupathi and
                  Sudipendra Nath Roy and
                  Gopalakrishnan Narayanamurthy and
                  PL. K. Palaniappan and
                  Nachiappan Subramanian},
  title        = {Impact of High-Performance Work Practices on Efficiency and Effectiveness
                  of Multispecialty Healthcare Service Delivery in an Emerging Economy
                  - Role of Relational Coordination},
  journal      = {{IEEE} Trans. Engineering Management},
  volume       = {70},
  number       = {8},
  pages        = {2656--2667},
  year         = {2023}
}
@article{DBLP:journals/tem/Zhao23,
  author       = {Jun Zhao},
  title        = {Sustainability on the Service Capacity in Elderly Healthcare Service
                  Supply Chains: An Application of Flexible Contracts},
  journal      = {{IEEE} Trans. Engineering Management},
  volume       = {70},
  number       = {6},
  pages        = {2034--2044},
  year         = {2023}
}
@article{DBLP:journals/titb/PaulCAA23,
  author       = {Anand Paul and
                  Naveen K. Chilamkurti and
                  Awais Ahmad and
                  Syed Hassan Ahmed},
  title        = {Guest Editorial Distributed Big Data Intelligence in Instantaneous
                  E-Healthcare Services},
  journal      = {{IEEE} J. Biomed. Health Informatics},
  volume       = {27},
  number       = {10},
  pages        = {4636--4638},
  year         = {2023}
}
@article{DBLP:journals/tnse/CaoJHPY23,
  author       = {Haotong Cao and
                  Anish Jindal and
                  Han Hu and
                  Md. Jalil Piran and
                  Longxiang Yang},
  title        = {Secure and Intelligent Service Function Chain for Sustainable Services
                  in Healthcare Cyber Physical Systems},
  journal      = {{IEEE} Trans. Netw. Sci. Eng.},
  volume       = {10},
  number       = {5},
  pages        = {2674--2684},
  year         = {2023}
}
@article{DBLP:journals/tnse/XiaoTLWAHZ23,
  author       = {Wenjing Xiao and
                  Yuan Tang and
                  Jia Liu and
                  Di Wu and
                  Bander A. Alzahrani and
                  Yixue Hao and
                  Ning Zhou},
  title        = {Semantic-Driven Efficient Service Network Towards Smart Healthcare
                  System in Intelligent Fabric},
  journal      = {{IEEE} Trans. Netw. Sci. Eng.},
  volume       = {10},
  number       = {5},
  pages        = {2480--2489},
  year         = {2023}
}
@article{DBLP:journals/wias/MahajanCABK23,
  author       = {Rupali A. Mahajan and
                  Smita M. Chavan and
                  Deepika Amol Ajalkar and
                  Sarita V. Balshetwar and
                  Prajakta Ajay Khadkikar},
  title        = {A secure authentication protocol for healthcare service in IoT with
                  Q-net based secret key generation},
  journal      = {Web Intell.},
  volume       = {21},
  number       = {4},
  pages        = {407--433},
  year         = {2023}
}
@article{DBLP:journals/winet/TrivediP23,
  author       = {Hiral S. Trivedi and
                  Sankita J. Patel},
  title        = {Dynamically scalable privacy-preserving authentication protocol for
                  distributed IoT based healthcare service providers},
  journal      = {Wirel. Networks},
  volume       = {29},
  number       = {3},
  pages        = {1385--1409},
  year         = {2023}
}
@article{DBLP:journals/wpc/Cao23,
  author       = {Zhengjun Cao},
  title        = {A Note on "Design of a Password Authentication and Key Agreement Scheme
                  to Access e-Healthcare Services"},
  journal      = {Wirel. Pers. Commun.},
  volume       = {133},
  number       = {4},
  pages        = {2439--2444},
  year         = {2023}
}
@article{DBLP:journals/www/WuLXXLL23,
  author       = {Zongda Wu and
                  Huawen Liu and
                  Jian Xie and
                  Guandong Xu and
                  Gang Li and
                  Chenglang Lu},
  title        = {An effective method for the protection of user health topic privacy
                  for health information services},
  journal      = {World Wide Web {(WWW)}},
  volume       = {26},
  number       = {6},
  pages        = {3837--3859},
  year         = {2023}
}
@inproceedings{DBLP:conf/annsim/MilosevicA23,
  author       = {Suncica Milosevic and
                  Ajla Aksamija},
  title        = {Vaccination Accessibility Analysis: Modeling Historical Patterns of
                  Redlining and Access to Healthcare Services},
  booktitle    = {{ANNSIM}},
  pages        = {448--461},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/bats/Shukla23,
  author       = {Sameer Shukla},
  title        = {Utilizing Cloud Services for Advanced E-Health Applications, Enhancing
                  Diagnostics and Treatment Through Vertex {AI} and Vision {API}},
  booktitle    = {{BATS}},
  pages        = {16--21},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/bibm/VizzaTPPGGV23,
  author       = {Patrizia Vizza and
                  Giuseppe Tradigo and
                  Massimiliano Perri and
                  Antonino Posterino and
                  Raffaele Giancotti and
                  Pietro Hiram Guzzi and
                  Pierangelo Veltri},
  title        = {An innovative platform to manage the access to social and health services
                  for vulnerable people},
  booktitle    = {{BIBM}},
  pages        = {3913--3918},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/biostec/GruenerHKSK23,
  author       = {Marc{-}Robin Gruener and
                  Jessica Rebecca Helbling and
                  Hyungmin Koh and
                  Victoire Stalder and
                  Tobias Kowatsch},
  title        = {Top-Funded Digital Health Companies Offering Services for Type-1 Diabetes
                  Patients: Business Models and Scalability Considerations},
  booktitle    = {{HEALTHINF}},
  pages        = {603--608},
  publisher    = {{SCITEPRESS}},
  year         = {2023}
}
@inproceedings{DBLP:conf/biostec/RiesTTSWS23,
  author       = {Vera Ries and
                  Klaus{-}Peter Thiele and
                  Bernhard van Treeck and
                  Sarah Schroeer and
                  Christina Witt and
                  Reinhard Schuster},
  title        = {IT-Structures and Algorithms for Quality Assurance in the Medical
                  Advisory Service Institutions in Germany. Step 2: To err is Human.
                  Consensus-Conferences},
  booktitle    = {{HEALTHINF}},
  pages        = {271--278},
  publisher    = {{SCITEPRESS}},
  year         = {2023}
}
@inproceedings{DBLP:conf/chi/Sankar23,
  author       = {Abirami Sankar},
  title        = {Healthy Talks: Facilitating Collective Speculations and Co-design
                  for Local Content Services},
  booktitle    = {{CHI} Extended Abstracts},
  pages        = {569:1--569:6},
  publisher    = {{ACM}},
  year         = {2023}
}
@inproceedings{DBLP:conf/dbsec/SuraniBWKRVD23,
  author       = {Aishwarya Surani and
                  Amani Bawaked and
                  Matthew Wheeler and
                  Braden Kelsey and
                  Nikki Roberts and
                  David Vincent and
                  Sanchari Das},
  title        = {Security and Privacy of Digital Mental Health: An Analysis of Web
                  Services and Mobile Applications},
  booktitle    = {DBSec},
  series       = {Lecture Notes in Computer Science},
  volume       = {13942},
  pages        = {319--338},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/dcai/SousaPA023,
  author       = {Regina Sousa and
                  Hugo Peixoto and
                  Ant{\'{o}}nio Abelha and
                  Jos{\'{e}} Machado},
  title        = {Implementing a Software-as-a-Service Strategy in Healthcare Workflows},
  booktitle    = {{DCAI} {(1)}},
  series       = {Lecture Notes in Networks and Systems},
  volume       = {740},
  pages        = {347--356},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/dgo/KoddebuschKF023,
  author       = {Michael Koddebusch and
                  Holger Koelmann and
                  Ole Friedrich and
                  J{\"{o}}rg Becker},
  title        = {Bridging the Gap between e-Government and e-Health: Recommendations
                  for Deploying e-Health Services in the Public Sector},
  booktitle    = {{DG.O}},
  pages        = {440--448},
  publisher    = {{ACM}},
  year         = {2023}
}
@inproceedings{DBLP:conf/ecis/KlossnerGRS23,
  author       = {Sara Klossner and
                  Hadi Ghanbari and
                  Matti Rossi and
                  Lill Sarv},
  title        = {Personalization-Privacy Paradox in Using Mobile Health Services},
  booktitle    = {{ECIS}},
  year         = {2023}
}
@inproceedings{DBLP:conf/fedcsis/Quinchia-LoboSS23,
  author       = {Sebastian Quinchia{-}Lobo and
                  Daniela Salazar{-}Gonzalez and
                  Daniel Salas{-}{\'{A}}lvarez and
                  Rub{\'{e}}n Baena{-}Navarro and
                  Isaac Caicedo{-}Castro},
  title        = {Analysis of the Public Health Service in Bogot{\'{a}}, Colombia:
                  a Study Based on Customer's Complains and Using Unsupervised Learning
                  Algorithms},
  booktitle    = {FedCSIS (Position Papers)},
  series       = {Annals of Computer Science and Information Systems},
  volume       = {36},
  pages        = {87--95},
  year         = {2023}
}
@inproceedings{DBLP:conf/hci/AlbatatiCA23,
  author       = {Hebah A. Albatati and
                  John A. Clark and
                  Maysoon F. Abulkhair},
  title        = {Privacy Awareness Among Users of Digital Healthcare Services in Saudi
                  Arabia},
  booktitle    = {{HCI} {(35)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {14045},
  pages        = {247--261},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/hci/BoydMP23,
  author       = {Kyle Boyd and
                  Justin Magee and
                  Aaron Peace},
  title        = {Interaction and Service Design of a Virtual Health Hub for Patients
                  with Cardiovascular Disease},
  booktitle    = {{HCI} {(44)}},
  series       = {Communications in Computer and Information Science},
  volume       = {1833},
  pages        = {10--15},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/hci/HuL23,
  author       = {Zhe Hu and
                  Yi Li},
  title        = {A Study on the Service Design of Self-health Management for Adolescents
                  with Asthma Based on Persuasive Technology},
  booktitle    = {{HCI} {(19)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {14029},
  pages        = {38--48},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/hci/MathewDP23,
  author       = {Roshan Mathew and
                  Wendy Dannels and
                  Aaron J. Parker},
  title        = {An Augmented Reality Based Approach for Optimization of Language Access
                  Services in Healthcare for Deaf Patients},
  booktitle    = {{HCI} {(11)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {14021},
  pages        = {29--52},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/hci/MoriyaMNOSEAK23,
  author       = {Mayu Moriya and
                  Suzuka Mori and
                  Momoka Nozawa and
                  Kaito Ofusa and
                  Miho Suto and
                  Ayami Ejiri and
                  Takeo Ainoya and
                  Keiko Kasamatsu},
  title        = {Considerations for Health Care Services Related to the Menstrual Cycle},
  booktitle    = {{HCI} {(6)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {14016},
  pages        = {127--138},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/hci/TungL23,
  author       = {Fang{-}Wu Tung and
                  Chueh{-}Yu Lai},
  title        = {Development of a Co-Creation Toolkit for Designing Smart Product-Service
                  Systems: {A} Health Device-Related Case Study},
  booktitle    = {{HCI} {(21)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {14031},
  pages        = {544--554},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/hci/WangG23,
  author       = {Fei Wang and
                  Cong Gu},
  title        = {Research on Digital Products and Service Design for Health Elderly
                  Under the Concept of Smart Health and Wellness},
  booktitle    = {{HCI} {(44)}},
  series       = {Communications in Computer and Information Science},
  volume       = {1833},
  pages        = {531--539},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/hci/YiK23,
  author       = {Jae Sun Yi and
                  Mingyeong Kim},
  title        = {Proposal for Family Health Management Service Based on Personal Medical
                  and Lifelog Data, and Genetic Information},
  booktitle    = {{HCI} {(19)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {14029},
  pages        = {185--196},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/healthcom/ZhangLMLL23,
  author       = {Hong Zhang and
                  Yuxin Liao and
                  Lingtong Ma and
                  Yi Lv and
                  Jun Luo},
  title        = {Online Resource Scheduling Mechanism for Quality of Service Assurance
                  in Intelligent Medical},
  booktitle    = {HealthCom},
  pages        = {171--176},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/hicss/HausvikA23,
  author       = {Geir Inge Hausvik and
                  Kirsti Askedal},
  title        = {Digital Innovation of Healthcare Services in Times of Crisis and Beyond},
  booktitle    = {{HICSS}},
  pages        = {1828--1837},
  publisher    = {ScholarSpace},
  year         = {2023}
}
@inproceedings{DBLP:conf/hicss/PesonenKVE23,
  author       = {Kaisa Pesonen and
                  Jukka Korpela and
                  Jyri Vilko and
                  Kalle Elfvengren},
  title        = {Realizing the Value Potential of {AI} in Service Needs Assessment:
                  Cases in Child Welfare and Mental Health Services},
  booktitle    = {{HICSS}},
  pages        = {2840--2849},
  publisher    = {ScholarSpace},
  year         = {2023}
}
@inproceedings{DBLP:conf/hicss/Reuter-Oppermann23,
  author       = {Melanie Reuter{-}Oppermann and
                  Cameron G. Walker and
                  Nikolaus Furian},
  title        = {Introduction to the Minitrack on Decision Support for Healthcare Processes
                  and Services},
  booktitle    = {{HICSS}},
  pages        = {2818--2819},
  publisher    = {ScholarSpace},
  year         = {2023}
}
@inproceedings{DBLP:conf/hicss/WanXS23,
  author       = {Fang Wan and
                  Huiwen Xu and
                  Abraham Seidmann},
  title        = {Does Health Information Exchange Improve Long-Term Care Service Quality?
                  Evidence from the Panel Data Analysis of the {U.S.} Long-term Care
                  Facilities},
  booktitle    = {{HICSS}},
  pages        = {5713--5723},
  publisher    = {ScholarSpace},
  year         = {2023}
}
@inproceedings{DBLP:conf/icbea2/GuoSI23,
  author       = {Bo Guo and
                  Nur Syufiza Ahmad Shukor and
                  Irny Suzila Ishak},
  title        = {Analysis and Visualization of Published Literature on Healthcare Services
                  Research from 2011 to 2022: a Bibliometric and Network Analysis},
  booktitle    = {{ICBEA}},
  pages        = {86--92},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/iccl/DadunaP23,
  author       = {Joachim R. Daduna and
                  Daniel Philipp},
  title        = {Impact of Public Transport Development on Health Care Services in
                  Rural Areas},
  booktitle    = {{ICCL}},
  series       = {Lecture Notes in Computer Science},
  volume       = {14239},
  pages        = {396--415},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/iccsa/SantamatoETFMP23,
  author       = {Vito Santamato and
                  Dario Esposito and
                  Caterina Tricase and
                  Nicola Faccilongo and
                  Agostino Marengo and
                  Jenny Pange},
  title        = {Assessment of Public Health Performance in Relation to Hospital Energy
                  Demand, Socio-Economic Efficiency and Quality of Services: An Italian
                  Case Study},
  booktitle    = {{ICCSA} (Workshops 3)},
  series       = {Lecture Notes in Computer Science},
  volume       = {14106},
  pages        = {505--522},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/iceei/MuhammadK23,
  author       = {Fadel Muhammad and
                  Allya Paramita Koesoema},
  title        = {Design of the Bontocani Health Center Service Application: {A} Proposed
                  Method},
  booktitle    = {{ICEEI}},
  pages        = {1--5},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/icegov/KarunarathneM23,
  author       = {Thashmee Karunarathne and
                  Joao Monteiro},
  title        = {User-centric and secure electronic authentication for digital health
                  services: a case study for Brazil},
  booktitle    = {{ICEGOV}},
  pages        = {151--158},
  publisher    = {{ACM}},
  year         = {2023}
}
@inproceedings{DBLP:conf/icfnds/MirzarakhimovaA23,
  author       = {Aziza Mirzarakhimova and
                  Muzaffarjon Abdulakhatov},
  title        = {Analysis of Healthcare Services in the Digital Economy},
  booktitle    = {{ICFNDS}},
  pages        = {410--414},
  publisher    = {{ACM}},
  year         = {2023}
}
@inproceedings{DBLP:conf/ichmi/FerozGO23,
  author       = {Irum Feroz and
                  Alice Good and
                  Omobolanle Omisade},
  title        = {Identification of Critical Success Factors in Adoption of Health {IT}
                  Services from Older People's Perspective},
  booktitle    = {{ICHMI}},
  pages        = {35--42},
  publisher    = {{ACM}},
  year         = {2023}
}
@inproceedings{DBLP:conf/iciip/WuZXCHH23,
  author       = {Yingmin Wu and
                  Mei Zhang and
                  Lei Xiao and
                  Ling Chen and
                  Xuan Huang and
                  Hui Huang},
  title        = {Research on the Method of Measuring the Value of Medical and Healthcare
                  Services under the Service-Dominant Logic},
  booktitle    = {{ICIIP}},
  pages        = {242--250},
  publisher    = {{ACM}},
  year         = {2023}
}
@inproceedings{DBLP:conf/ickii/XiongPX23,
  author       = {Lingzhu Xiong and
                  Bowei Peng and
                  Jiaqi Xiong},
  title        = {Design and Implementation of Community Health and Elderly Care Service
                  Platform by Computer Technology},
  booktitle    = {{ICKII}},
  pages        = {342--344},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/icmhi/LeeCHHC23,
  author       = {Tian{-}Fu Lee and
                  Yen{-}Wei Chu and
                  Wei{-}Jie Huang and
                  Chun{-}Wei Hsu and
                  Zhi{-}Yang Chen},
  title        = {Security Enhancement of Authentication Scheme for Smart Healthcare
                  Services},
  booktitle    = {{ICMHI}},
  pages        = {129--135},
  publisher    = {{ACM}},
  year         = {2023}
}
@inproceedings{DBLP:conf/ict4ageingwell/HongHJBC23,
  author       = {Euntaek Hong and
                  Jueun Hwang and
                  Dawoon Jung and
                  Yong{-}Chun Bahk and
                  Kee{-}Hong Choi},
  title        = {Developing an ICT-Based Mental Healthcare Service Platform for Older
                  People {(IMPOP)}},
  booktitle    = {{ICT4AWE}},
  pages        = {186--193},
  publisher    = {{SCITEPRESS}},
  year         = {2023}
}
@inproceedings{DBLP:conf/ictc/SunKD23,
  author       = {Kyoungjae Sun and
                  Sung Hei Kim and
                  Hyungho Do},
  title        = {Occupational Health Service Platform Architecture based on IoT and
                  Edge Computing},
  booktitle    = {{ICTC}},
  pages        = {1178--1180},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/icufn/KolekarCK23,
  author       = {Shivani Sanjay Kolekar and
                  Haoyu Chen and
                  Kyungbaek Kim},
  title        = {Design of Precision Medicine Web-service Platform Towards Health Care
                  Digital Twin},
  booktitle    = {{ICUFN}},
  pages        = {843--848},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/icumt/MyskaMVBGMSKF23,
  author       = {Vojtech Myska and
                  Anzhelika Mezina and
                  Petr Vanek and
                  Radim Burget and
                  Samuel Genzor and
                  Jan Mizera and
                  Michal Stybnar and
                  Martin Kiac and
                  Jakub Frolka},
  title        = {CovidStopHospital: e-Health Service for X-Ray-Based {COVID-19} Classification
                  and Radiologist-Assisted Dataset Creation},
  booktitle    = {{ICUMT}},
  pages        = {62--67},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/idaacs/PalaginKPM23,
  author       = {Oleksandr Palagin and
                  Vladislav Kaverinsky and
                  Mykola Petrenko and
                  Kyrylo Malakhov},
  title        = {Digital Health Systems: Ontology-Based Universal Dialog Service for
                  Hybrid E-Rehabilitation Activities Support},
  booktitle    = {{IDAACS}},
  pages        = {84--89},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/ifip8-2/ZhouKS23,
  author       = {Channel Zhou and
                  Caroline Khene and
                  Ingrid Sieb{\"{o}}rger},
  title        = {Privacy and Responsible Data in Civic Tech for Youth Sexual Reproductive
                  Health Services},
  booktitle    = {{IFIPJWC}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {696},
  pages        = {218--224},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/ispe/IchinoMT23,
  author       = {Joe Ichino and
                  Manabu Miyazaki and
                  Kenji Tanaka},
  title        = {How Personalization Algorithm Changes Consumer Behaviors in the Digital
                  Healthcare Service},
  booktitle    = {{TE}},
  series       = {Advances in Transdisciplinary Engineering},
  volume       = {41},
  pages        = {3--12},
  publisher    = {{IOS} Press},
  year         = {2023}
}
@inproceedings{DBLP:conf/ital-ia/DelmastroMC23,
  author       = {Franca Delmastro and
                  Flavio Di Martino and
                  Mattia Giovanni Campana},
  title        = {AI-empowered m-health systems for Personalised Services and Digital
                  Phenotyping},
  booktitle    = {Ital-IA},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3486},
  pages        = {217--222},
  publisher    = {CEUR-WS.org},
  year         = {2023}
}
@inproceedings{DBLP:conf/ital-ia/SopranoRMM23,
  author       = {Michael Soprano and
                  Kevin Roitero and
                  Vincenzo Della Mea and
                  Stefano Mizzaro},
  title        = {Towards a Conversational-Based Agent for Health Services},
  booktitle    = {Ital-IA},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3486},
  pages        = {278--283},
  publisher    = {CEUR-WS.org},
  year         = {2023}
}
@inproceedings{DBLP:conf/mcna/RazmakFR23,
  author       = {Jamil Razmak and
                  Wejdan Farhan and
                  Ghaleb A. El Refae},
  title        = {Assessing Mutlimedia Based e-Mental Health Service Provision in Canada},
  booktitle    = {{MCNA}},
  pages        = {13--18},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/medinfo/BrommeyerWL23,
  author       = {Mark Brommeyer and
                  Maxine Whittaker and
                  Zhanming Liang},
  title        = {Health Service Managers' Digital Competencies: {A} Conceptual Framework},
  booktitle    = {MedInfo},
  series       = {Studies in Health Technology and Informatics},
  volume       = {310},
  pages        = {1206--1210},
  publisher    = {{IOS} Press},
  year         = {2023}
}
@inproceedings{DBLP:conf/medinfo/DobsonW23,
  author       = {Rosie Dobson and
                  Robyn Whittaker},
  title        = {What Do Health Service Users Think About the Use of Their Data for
                  {AI} Development?},
  booktitle    = {MedInfo},
  series       = {Studies in Health Technology and Informatics},
  volume       = {310},
  pages        = {1156--1160},
  publisher    = {{IOS} Press},
  year         = {2023}
}
@inproceedings{DBLP:conf/medinfo/TaggartCLH23,
  author       = {Jane Taggart and
                  Melvin Chin and
                  Winston Liauw and
                  Mark F. Harris},
  title        = {Sharing Colorectal Cancer Follow-Up Using an E-Care Plan Between Cancer
                  Services and Primary Health Care},
  booktitle    = {MedInfo},
  series       = {Studies in Health Technology and Informatics},
  volume       = {310},
  pages        = {1517--1518},
  publisher    = {{IOS} Press},
  year         = {2023}
}
@inproceedings{DBLP:conf/metacom/QuXSCSR23,
  author       = {Qian Qu and
                  Ronghua Xu and
                  Han Sun and
                  Yu Chen and
                  Sumantra Sarkar and
                  Indrajit Ray},
  title        = {A Digital Healthcare Service Architecture for Seniors Safety Monitoring
                  in Metaverse},
  booktitle    = {MetaCom},
  pages        = {86--93},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/mipro/BobanK23,
  author       = {Marija Boban and
                  Mirko Klaric},
  title        = {Artificial Intelligence in Healthcare Services - Regulation, Implementation
                  and Future Challenges},
  booktitle    = {{MIPRO}},
  pages        = {1440--1445},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/mis4tel/CuomoABNMPD23,
  author       = {Martina Cuomo and
                  Sannino Antonio and
                  Luigi Bruno and
                  Assunta Napoleone and
                  Vittorio Masotta and
                  Cristina Petrucci and
                  Angelo Dante},
  title        = {Health Service e-Health Platform: {A} Potential Tool for Nursing Practice
                  and Patient Care},
  booktitle    = {"MIS4TEL (Workshops)},
  series       = {Lecture Notes in Networks and Systems},
  volume       = {769},
  pages        = {233--241},
  publisher    = {Springer},
  year         = {2023}
}
@inproceedings{DBLP:conf/netsoft/KassemZTG23,
  author       = {Jamila Alsayed Kassem and
                  Li Zhong and
                  Arie Taal and
                  Paola Grosso},
  title        = {Adaptive Services Function Chain Orchestration For Digital Health
                  Twin Use Cases: Heuristic-boosted Q-Learning Approach},
  booktitle    = {NetSoft},
  pages        = {187--191},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/ozchi/0001R23,
  author       = {Hilary Davis and
                  Ivana Randjelovic},
  title        = {Codesigning Mobile Digital Storytelling Across a Distance: Showcasing
                  Rural Health Service Innovation},
  booktitle    = {{OZCHI}},
  pages        = {370--386},
  publisher    = {{ACM}},
  year         = {2023}
}
@inproceedings{DBLP:conf/pci/RoumpiesK23,
  author       = {Fotios Roumpies and
                  Athanasios Kakarountas},
  title        = {A Review of Homomorphic Encryption and its Contribution to the Sector
                  of Health Services},
  booktitle    = {{PCI}},
  pages        = {237--242},
  publisher    = {{ACM}},
  year         = {2023}
}
@inproceedings{DBLP:conf/segah/OliveiraPSCSCPA23,
  author       = {Eva Oliveira and
                  Paulo Pacheco and
                  F{\'{a}}tima Santos and
                  Jo{\~{a}}o Coimbra and
                  John C. Stamper and
                  Ant{\'{o}}nio Coelho and
                  Hugo Paredes and
                  Joana Alves and
                  Nuno Feixa Rodrigues},
  title        = {The Role of Kiosks on Health Services: {A} Systematic Review},
  booktitle    = {SeGAH},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2023}
}
@inproceedings{DBLP:conf/simultech/Gunal23,
  author       = {Murat M. G{\"{u}}nal},
  title        = {Simulation Methods for Improving Healthcare Services: How to Choose
                  the Right Method and to Model a System Right},
  booktitle    = {{SIMULTECH}},
  pages        = {5},
  publisher    = {{SCITEPRESS}},
  year         = {2023}
}
@inproceedings{DBLP:conf/smartiot/AlsaigA23,
  author       = {Alaa Alsaig and
                  Vangalur S. Alagar},
  title        = {Dependable Service-Oriented Design of Healthcare IoT},
  booktitle    = {SmartIoT},
  pages        = {257--264},
  publisher    = {{IEEE}},
  year         = {2023}
}
@proceedings{DBLP:conf/healthcom/2023,
  title        = {{IEEE} International Conference on E-health Networking, Application
                  {\&} Services, Healthcom 2023, Chongqing, China, December 15-17,
                  2023},
  publisher    = {{IEEE}},
  year         = {2023}
}
@article{DBLP:journals/corr/abs-2304-12853,
  author       = {Jamila Alsayed Kassem and
                  Li Zhong and
                  Arie Taal and
                  Paola Grosso},
  title        = {Adaptive Services Function Chain Orchestration For Digital Health
                  Twin Use Cases: Heuristic-boosted Q-Learning Approach},
  journal      = {CoRR},
  volume       = {abs/2304.12853},
  year         = {2023}
}
@article{DBLP:journals/corr/abs-2307-11991,
  author       = {Tin Lai and
                  Yukun Shi and
                  Zicong Du and
                  Jiajie Wu and
                  Ken Fu and
                  Yichao Dou and
                  Ziqi Wang},
  title        = {Psy-LLM: Scaling up Global Mental Health Psychological Services with
                  AI-based Large Language Models},
  journal      = {CoRR},
  volume       = {abs/2307.11991},
  year         = {2023}
}
@article{DBLP:journals/corr/abs-2308-07924,
  author       = {Elizaveta Savchenko and
                  Svetlana Bunimovich{-}Mendrazitsky},
  title        = {Investigation Toward The Economic Feasibility of Personalized Medicine
                  For Healthcare Service Providers: The Case of Bladder Cancer},
  journal      = {CoRR},
  volume       = {abs/2308.07924},
  year         = {2023}
}
@article{DBLP:journals/corr/abs-2311-08770,
  author       = {Keumseok Koh and
                  Maged N. Kamel Boulos and
                  Gang Zheng and
                  Hongsheng Zhang and
                  Iyyanki V. Muralikrishna and
                  Bosco Bwambale and
                  Ashraf Dewan},
  title        = {A proof-of-concept online metadata catalogue service of Earth observation
                  datasets for human health research in exposomics},
  journal      = {CoRR},
  volume       = {abs/2311.08770},
  year         = {2023}
}
@article{DBLP:journals/corr/abs-2312-02387,
  author       = {Regina De Brito Duarte and
                  Qiwei Han and
                  Cl{\'{a}}udia Soares},
  title        = {Dissecting Medical Referral Mechanisms in Health Services: Role of
                  Physician Professional Networks},
  journal      = {CoRR},
  volume       = {abs/2312.02387},
  year         = {2023}
}
@phdthesis{DBLP:phd/it/Gianquintieri22,
  author       = {Lorenzo Gianquintieri},
  title        = {Development of health geomatics solutions for data science in emergency
                  medical services},
  school       = {Polytechnic University of Milan, Italy},
  year         = {2022}
}
@article{DBLP:journals/access/BawanyQTA22,
  author       = {Narmeen Zakaria Bawany and
                  Tehreem Qamar and
                  Hira Tariq and
                  Saifullah Adnan},
  title        = {Integrating Healthcare Services Using Blockchain-Based Telehealth
                  Framework},
  journal      = {{IEEE} Access},
  volume       = {10},
  pages        = {36505--36517},
  year         = {2022}
}
@article{DBLP:journals/access/HassanAY22,
  author       = {Karim M. Hassan and
                  Amany Abdo and
                  Ahmed Yakoub},
  title        = {Enhancement of Health Care Services Based on Cloud Computing in {IOT}
                  Environment Using Hybrid Swarm Intelligence},
  journal      = {{IEEE} Access},
  volume       = {10},
  pages        = {105877--105886},
  year         = {2022}
}
@article{DBLP:journals/access/LeLHDCW22,
  author       = {Tuan{-}Vinh Le and
                  Chung{-}Fu Lu and
                  Chien{-}Lung Hsu and
                  Trung K. Do and
                  Yen{-}Fang Chou and
                  Wei{-}Cheng Wei},
  title        = {A Novel Three-Factor Authentication Protocol for Multiple Service
                  Providers in 6G-Aided Intelligent Healthcare Systems},
  journal      = {{IEEE} Access},
  volume       = {10},
  pages        = {28975--28990},
  year         = {2022}
}
@article{DBLP:journals/access/TaimoorR22,
  author       = {Najma Taimoor and
                  Semeen Rehman},
  title        = {Reliable and Resilient {AI} and IoT-Based Personalised Healthcare
                  Services: {A} Survey},
  journal      = {{IEEE} Access},
  volume       = {10},
  pages        = {535--563},
  year         = {2022}
}
@article{DBLP:journals/access/ZakiIAAK22,
  author       = {John Zaki and
                  S. M. Riazul Islam and
                  Norah Saleh Alghamdi and
                  Mohammad Abdullah{-}Al{-}Wadud and
                  Kyung{-}Sup Kwak},
  title        = {Introducing Cloud-Assisted Micro-Service-Based Software Development
                  Framework for Healthcare Systems},
  journal      = {{IEEE} Access},
  volume       = {10},
  pages        = {33332--33348},
  year         = {2022}
}
@article{DBLP:journals/anor/HaeriHSR22,
  author       = {Abdorrahman Haeri and
                  Seyyed{-}Mahdi Hosseini{-}Motlagh and
                  Mohammad Reza Ghatreh Samani and
                  Marziehsadat Rezaei},
  title        = {An integrated socially responsible-efficient approach toward health
                  service network design},
  journal      = {Ann. Oper. Res.},
  volume       = {319},
  number       = {1},
  pages        = {463--516},
  year         = {2022}
}
@article{DBLP:journals/array/RintyPR22,
  author       = {Mahnuma Rahman Rinty and
                  Uzzal Kumar Prodhan and
                  Md. Mijanur Rahman},
  title        = {A prospective interoperable distributed e-Health system with loose
                  coupling in improving healthcare services for developing countries},
  journal      = {Array},
  volume       = {13},
  pages        = {100114},
  year         = {2022}
}
@article{DBLP:journals/asc/DuTO22,
  author       = {Gang Du and
                  Yao Tian and
                  Xiaoling Ouyang},
  title        = {Multi-resources co-scheduling optimization for home healthcare services
                  under the constraints of service time windows and green transportation},
  journal      = {Appl. Soft Comput.},
  volume       = {131},
  pages        = {109746},
  year         = {2022}
}
@article{DBLP:journals/axioms/KhodabandehKRW22,
  author       = {Pouria Khodabandeh and
                  Vahid Kayvanfar and
                  Majid Rafiee and
                  Frank Werner},
  title        = {Home Health Care Planning with the Consideration of Flexible Starting/Ending
                  Points and Service Features},
  journal      = {Axioms},
  volume       = {11},
  number       = {8},
  pages        = {362},
  year         = {2022}
}
@article{DBLP:journals/bpmj/AlotaibiS22,
  author       = {Youseef Alotaibi and
                  Ahmad F. Subahi},
  title        = {New goal-oriented requirements extraction framework for e-health services:
                  a case study of diagnostic testing during the {COVID-19} outbreak},
  journal      = {Bus. Process. Manag. J.},
  volume       = {28},
  number       = {1},
  pages        = {273--292},
  year         = {2022}
}
@article{DBLP:journals/bpmj/OwadISK22,
  author       = {Ali Al Owad and
                  Mazharul Islam and
                  Premaratne Samaranayake and
                  Azharul Karim},
  title        = {Relationships between patient flow problems, health care services,
                  and patient satisfaction: an empirical investigation of the emergency
                  department},
  journal      = {Bus. Process. Manag. J.},
  volume       = {28},
  number       = {3},
  pages        = {684--712},
  year         = {2022}
}
@article{DBLP:journals/bspc/GhiasA22,
  author       = {Zohreh Ghias and
                  Avid Avokh},
  title        = {Towards energy- and interference-aware health monitoring by using
                  WBANs in medicine services},
  journal      = {Biomed. Signal Process. Control.},
  volume       = {73},
  pages        = {103403},
  year         = {2022}
}
@article{DBLP:journals/candie/DuZ22,
  author       = {Gang Du and
                  Jingjing Zhang},
  title        = {Cross-regional manpower scheduling and routing problem with stochastic
                  service times in home health care},
  journal      = {Comput. Ind. Eng.},
  volume       = {173},
  pages        = {108668},
  year         = {2022}
}
@article{DBLP:journals/candie/Mendoza-GomezR22,
  author       = {Rodolfo Mendoza{-}G{\'{o}}mez and
                  Roger Z. R{\'{\i}}os{-}Mercado},
  title        = {Location of primary health care centers for demand coverage of complementary
                  services},
  journal      = {Comput. Ind. Eng.},
  volume       = {169},
  pages        = {108237},
  year         = {2022}
}
@article{DBLP:journals/cbm/AttariAAM22,
  author       = {Mahdi Yousefi Nejad Attari and
                  Mohsen Ahmadi and
                  Ali Ala and
                  Elham Moghadamnia},
  title        = {RSDM-AHSnet: Designing a robust stochastic dynamic model to allocating
                  health service network under disturbance situations with limited capacity
                  using algorithms {NSGA-II} and {PSO}},
  journal      = {Comput. Biol. Medicine},
  volume       = {147},
  pages        = {105649},
  year         = {2022}
}
@article{DBLP:journals/cee/AltameemKAAFY22,
  author       = {Ahmed Altameem and
                  Viacheslav Kovtun and
                  Mohammad Al{-}Ma'aitah and
                  Torki A. Altameem and
                  Hassan Fouad and
                  Ahmed E. Youssef},
  title        = {Patient's data privacy protection in medical healthcare transmission
                  services using back propagation learning},
  journal      = {Comput. Electr. Eng.},
  volume       = {102},
  pages        = {108087},
  year         = {2022}
}
@article{DBLP:journals/cee/AmintoosiNSKA22,
  author       = {Haleh Amintoosi and
                  Mahdi Nikooghadam and
                  Mohammad Shojafar and
                  Saru Kumari and
                  Mamoun Alazab},
  title        = {Slight: {A} lightweight authentication scheme for smart healthcare
                  services},
  journal      = {Comput. Electr. Eng.},
  volume       = {99},
  pages        = {107803},
  year         = {2022}
}
@article{DBLP:journals/cee/SahuSR22,
  author       = {Amiya Kumar Sahu and
                  Suraj Sharma and
                  Rohit Raja},
  title        = {Deep Learning-based Continuous Authentication for an IoT-enabled healthcare
                  service},
  journal      = {Comput. Electr. Eng.},
  volume       = {99},
  pages        = {107817},
  year         = {2022}
}
@article{DBLP:journals/cejor/AringhieriHRRS22,
  author       = {Roberto Aringhieri and
                  Patrick Hirsch and
                  Marion S. Rauner and
                  Melanie Reuter{-}Oppermann and
                  Margit Sommersguter{-}Reichmann},
  title        = {Central European journal of operations research {(CJOR)} "operations
                  research applied to health services {(ORAHS)} in Europe: general trends
                  and {ORAHS} 2020 conference in Vienna, Austria"},
  journal      = {Central Eur. J. Oper. Res.},
  volume       = {30},
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}
@article{DBLP:journals/cejor/RestH22,
  author       = {Klaus{-}Dieter Rest and
                  Patrick Hirsch},
  title        = {Insights and decision support for home health care services in times
                  of disasters},
  journal      = {Central Eur. J. Oper. Res.},
  volume       = {30},
  number       = {1},
  pages        = {133--157},
  year         = {2022}
}
@article{DBLP:journals/chb/LiuT22,
  author       = {Kaifeng Liu and
                  Da Tao},
  title        = {The roles of trust, personalization, loss of privacy, and anthropomorphism
                  in public acceptance of smart healthcare services},
  journal      = {Comput. Hum. Behav.},
  volume       = {127},
  pages        = {107026},
  year         = {2022}
}
@article{DBLP:journals/cluster/HajvaliARH22,
  author       = {Masoumeh Hajvali and
                  Sahar Adabi and
                  Ali Rezaee and
                  Mehdi Hosseinzadeh},
  title        = {Software architecture for IoT-based health-care systems with cloud/fog
                  service model},
  journal      = {Clust. Comput.},
  volume       = {25},
  number       = {1},
  pages        = {91--118},
  year         = {2022}
}
@article{DBLP:journals/concurrency/AltiLR22,
  author       = {Adel Alti and
                  Abderrahim Lakehal and
                  Philippe Roose},
  title        = {A decentralized agent-based semantic service control and self-adaptation
                  in smart health mobile applications},
  journal      = {Concurr. Comput. Pract. Exp.},
  volume       = {34},
  number       = {5},
  year         = {2022}
}
@article{DBLP:journals/concurrency/AswiniYJNN22,
  author       = {J. Aswini and
                  B. Yamini and
                  Rajaram Jatothu and
                  K. Sankara Nayaki and
                  M. Nalini},
  title        = {An efficient cloud-based healthcare services paradigm for chronic
                  kidney disease prediction application using boosted support vector
                  machine},
  journal      = {Concurr. Comput. Pract. Exp.},
  volume       = {34},
  number       = {10},
  year         = {2022}
}
@article{DBLP:journals/data/RelovaJRZMJ22,
  author       = {Sharon Relova and
                  Yayuk Joffres and
                  Drona Rasali and
                  Li Rita Zhang and
                  Geoffrey McKee and
                  Naveed Z. Janjua},
  title        = {British Columbia's Index of Multiple Deprivation for Community Health
                  Service Areas},
  journal      = {Data},
  volume       = {7},
  number       = {2},
  pages        = {24},
  year         = {2022}
}
@article{DBLP:journals/dcan/ShamshadA0KC022,
  author       = {Salman Shamshad and
                  Muhammad Faizan Ayub and
                  Khalid Mahmood and
                  Saru Kumari and
                  Shehzad Ashraf Chaudhry and
                  Chien{-}Ming Chen},
  title        = {An enhanced scheme for mutual authentication for healthcare services},
  journal      = {Digit. Commun. Networks},
  volume       = {8},
  number       = {2},
  pages        = {150--161},
  year         = {2022}
}
@article{DBLP:journals/digearth/JiaoHF22,
  author       = {Wei Jiao and
                  Wei Huang and
                  Hongchao Fan},
  title        = {Evaluating spatial accessibility to healthcare services from the lens
                  of emergency hospital visits based on floating car data},
  journal      = {Int. J. Digit. Earth},
  volume       = {15},
  number       = {1},
  pages        = {108--133},
  year         = {2022}
}
@article{DBLP:journals/ecoi/PalD22,
  author       = {Swades Pal and
                  Sandipta Debanshi},
  title        = {Exploring the connection of physical habitat health of the wetland
                  with its gas regulating services},
  journal      = {Ecol. Informatics},
  volume       = {69},
  pages        = {101686},
  year         = {2022}
}
@article{DBLP:journals/ecr/Zhao22,
  author       = {Jun Zhao},
  title        = {Will the community {O2O} service supply channel benefit the elderly
                  healthcare service supply chain?},
  journal      = {Electron. Commer. Res.},
  volume       = {22},
  number       = {4},
  pages        = {1617--1650},
  year         = {2022}
}
@article{DBLP:journals/efi/ODriscollB22,
  author       = {Grace O'Driscoll and
                  David Bawden},
  title        = {Health information equity: Rebalancing healthcare collections for
                  racial diversity in {UK} public service contexts},
  journal      = {Educ. Inf.},
  volume       = {38},
  number       = {4},
  pages        = {315--336},
  year         = {2022}
}
@article{DBLP:journals/ejis/NwankpaD22,
  author       = {Joseph K. Nwankpa and
                  Pratim Datta},
  title        = {Leapfrogging Healthcare Service Quality in Sub-Saharan Africa: The
                  Utility-Trust Rationale of Mobile Payment Platforms},
  journal      = {Eur. J. Inf. Syst.},
  volume       = {31},
  number       = {1},
  pages        = {40--57},
  year         = {2022}
}
@article{DBLP:journals/ejisdc/NyatukaH22,
  author       = {Danny Ronald Nyatuka and
                  Retha de la Harpe},
  title        = {Design considerations for patient-centered eHealth interventions in
                  an underserved context: {A} case of health and wellbeing services
                  within Nairobi's informal settlements in Kenya},
  journal      = {Electron. J. Inf. Syst. Dev. Ctries.},
  volume       = {88},
  number       = {3},
  year         = {2022}
}
@article{DBLP:journals/eswa/AlaSPT22,
  author       = {Ali Ala and
                  Vladimir Simic and
                  Dragan Pamucar and
                  Erfan Babaee Tirkolaee},
  title        = {Appointment Scheduling Problem under Fairness Policy in Healthcare
                  Services: Fuzzy Ant Lion Optimizer},
  journal      = {Expert Syst. Appl.},
  volume       = {207},
  pages        = {117949},
  year         = {2022}
}
@article{DBLP:journals/eswa/SenD22,
  author       = {Sagnika Sen and
                  Amit V. Deokar},
  title        = {Toward understanding variations in price and billing in {US} healthcare
                  services: {A} predictive analytics approach},
  journal      = {Expert Syst. Appl.},
  volume       = {209},
  pages        = {118241},
  year         = {2022}
}
@article{DBLP:journals/ett/RahimiNHMD22,
  author       = {Morteza Rahimi and
                  Nima Jafari Navimipour and
                  Mehdi Hosseinzadeh and
                  Mohammad Hossein Moattar and
                  Aso Mohammad Darwesh},
  title        = {Cloud healthcare services: {A} comprehensive and systematic literature
                  review},
  journal      = {Trans. Emerg. Telecommun. Technol.},
  volume       = {33},
  number       = {7},
  year         = {2022}
}
@article{DBLP:journals/ett/SharmaK22,
  author       = {Ashutosh Sharma and
                  Rajiv Kumar},
  title        = {A constrained framework for context-aware remote E-healthcare {(CARE)}
                  services},
  journal      = {Trans. Emerg. Telecommun. Technol.},
  volume       = {33},
  number       = {8},
  year         = {2022}
}
@article{DBLP:journals/fcomp/Fujiwara22,
  author       = {Koichi Fujiwara},
  title        = {Editorial: Data science and digital service delivery in healthcare},
  journal      = {Frontiers Comput. Sci.},
  volume       = {4},
  year         = {2022}
}
@article{DBLP:journals/fcomp/HagglundCRK22,
  author       = {Maria H{\"{a}}gglund and
                  {\AA}sa Cajander and
                  Hanife Rexhepi and
                  Bridget Kane},
  title        = {Editorial: Personalized Digital Health and Patient-Centric Services},
  journal      = {Frontiers Comput. Sci.},
  volume       = {4},
  pages        = {862358},
  year         = {2022}
}
@article{DBLP:journals/fdgth/AzevedoGHDLCCSFVSGL22,
  author       = {Salom{\'{e}} Azevedo and
                  Federico Guede{-}Fern{\'{a}}ndez and
                  Francisco von Hafe and
                  Pedro Dias and
                  In{\^{e}}s Lopes and
                  Nuno Cardoso and
                  Pedro Coelho and
                  Jorge Santos and
                  Jos{\'{e}} Fragata and
                  Clara Vital and
                  Helena Semedo and
                  Ana Gualdino and
                  Ana Londral},
  title        = {Scaling-up digital follow-up care services: collaborative development
                  and implementation of Remote Patient Monitoring pilot initiatives
                  to increase access to follow-up care},
  journal      = {Frontiers Digit. Health},
  volume       = {4},
  year         = {2022}
}
@article{DBLP:journals/fdgth/BraunDHNSA22,
  author       = {Pia Braun and
                  Marie Dr{\"{u}}ge and
                  Severin Hennemann and
                  Felix Jan Nitsch and
                  Robert Staeck and
                  Jennifer Apolin{\'{a}}rio{-}Hagen},
  title        = {Acceptance of E-Mental Health Services for Different Application Purposes
                  Among Psychotherapists in Clinical Training in Germany and Switzerland:
                  Secondary Analysis of a Cross-Sectional Survey},
  journal      = {Frontiers Digit. Health},
  volume       = {4},
  pages        = {840869},
  year         = {2022}
}
@article{DBLP:journals/fdgth/MillimounoDKKBTBGDD22,
  author       = {Tamba Mina Millimouno and
                  Th{\'{e}}r{\`{e}}se Delvaux and
                  Jean Michel Koli{\'{e}} and
                  Karifa Kourouma and
                  Stefaan Van Bastelaere and
                  Carlos Kiyan Tsunami and
                  Abdoul Habib B{\'{e}}avogui and
                  Marlon Garcia and
                  Wim Van Damme and
                  Alexandre Delamou},
  title        = {Evaluation of Three Blended Learning Courses to Strengthen Health
                  Professionals' Capacity in Primary Health Care, Management of Sexual
                  and Reproductive Health Services and Research Methods in Guinea},
  journal      = {Frontiers Digit. Health},
  volume       = {4},
  year         = {2022}
}
@article{DBLP:journals/fdgth/MindelMGSSSBJH22,
  author       = {Charlotte Mindel and
                  Lily Mainstone{-}Cotton and
                  Santiago de Ossorno Garcia and
                  Aaron Sefi and
                  Georgia Sugarman and
                  Louisa Salhi and
                  Holly Brick and
                  Katherine Jackson and
                  Terry Hanley},
  title        = {The design and development of an experience measure for a peer community
                  moderated forum in a digital mental health service},
  journal      = {Frontiers Digit. Health},
  volume       = {4},
  year         = {2022}
}
@article{DBLP:journals/fi/AhamedFSJWS22,
  author       = {Farhad Ahamed and
                  Farnaz Farid and
                  Basem Suleiman and
                  Zohaib Jan and
                  Luay A. Wahsheh and
                  Seyed A. Shahrestani},
  title        = {An Intelligent Multimodal Biometric Authentication Model for Personalised
                  Healthcare Services},
  journal      = {Future Internet},
  volume       = {14},
  number       = {8},
  pages        = {222},
  year         = {2022}
}
@article{DBLP:journals/hij/AkejuZDNNNAOFEN22,
  author       = {David Akeju and
                  Friederike Ziegler and
                  Adlight Dandadzi and
                  Elizabeth Nabirye and
                  Eve Namisango and
                  Elizabeth Namukwaya and
                  Samuel O. Adejoh and
                  Kehinde Okunade and
                  Yu Fu and
                  Bassey Ebenso and
                  Kennedy Nkhoma and
                  Matthew J. Allsop},
  title        = {The use of and need for data and information by health professionals
                  supporting the delivery of palliative cancer care services in sub-Saharan
                  Africa: {A} qualitative study},
  journal      = {Health Informatics J.},
  volume       = {28},
  number       = {4},
  pages        = {146045822211390},
  year         = {2022}
}
@article{DBLP:journals/hij/AlmazroiMAH22,
  author       = {Abdulwahab Ali Almazroi and
                  Fathey Mohammed and
                  Nabil Hasan Al{-}Kumaim and
                  Md. Rakibul Hoque},
  title        = {An empirical study of factors influencing e-health services adoption
                  among public in Saudi Arabia},
  journal      = {Health Informatics J.},
  volume       = {28},
  number       = {2},
  pages        = {146045822211023},
  year         = {2022}
}
@article{DBLP:journals/hij/HaimiG22,
  author       = {Motti Haimi and
                  Anat Gesser{-}Edelsburg},
  title        = {Application and implementation of telehealth services designed for
                  the elderly population during the {COVID-19} pandemic: {A} systematic
                  review},
  journal      = {Health Informatics J.},
  volume       = {28},
  number       = {1},
  pages        = {146045822210755},
  year         = {2022}
}
@article{DBLP:journals/hij/HjelmH22,
  author       = {Katarina Hjelm and
                  Lena Hedlund},
  title        = {Internet-of-Things (IoT) in healthcare and social services - experiences
                  of a sensor system for notifications of deviant behaviours in the
                  home from the users' perspective},
  journal      = {Health Informatics J.},
  volume       = {28},
  number       = {1},
  pages        = {146045822210755},
  year         = {2022}
}
@article{DBLP:journals/hij/HurmuzJHV22,
  author       = {Marian Hurmuz and
                  Stephanie Jansen{-}Kosterink and
                  Hermie J. Hermens and
                  Lex van Velsen},
  title        = {Game not over: Explaining older adults' use and intention to continue
                  using a gamified eHealth service},
  journal      = {Health Informatics J.},
  volume       = {28},
  number       = {2},
  pages        = {146045822211060},
  year         = {2022}
}
@article{DBLP:journals/hij/JohnsKOHWPWWA22,
  author       = {Gemma Johns and
                  Sara Khalil and
                  Mike Ogonovsky and
                  Markus Hesseling and
                  Allan Wardhaugh and
                  Kerrie Phipps and
                  Jessica Williams and
                  Bethan Whistance and
                  Alka Ahuja},
  title        = {Early evidence and lessons learnt from an {NHS} Wales Video Consulting
                  Service},
  journal      = {Health Informatics J.},
  volume       = {28},
  number       = {2},
  pages        = {146045822110690},
  year         = {2022}
}
@article{DBLP:journals/hij/NtafiSBT22,
  author       = {Christina Ntafi and
                  Stergiani Spyrou and
                  Panagiotis D. Bamidis and
                  Mamas Theodorou},
  title        = {The legal aspect of interoperability of cross border electronic health
                  services: {A} study of the european and national legal framework},
  journal      = {Health Informatics J.},
  volume       = {28},
  number       = {3},
  pages        = {146045822211287},
  year         = {2022}
}
@article{DBLP:journals/hij/ShenXLWLLG22,
  author       = {Yucong Shen and
                  Wenxian Xu and
                  Andong Liang and
                  Xinlu Wang and
                  Xueqin Lu and
                  Zhongqiu Lu and
                  Chenchen Gao},
  title        = {Online health management continuance and the moderating effect of
                  service type and age difference: {A} meta-analysis},
  journal      = {Health Informatics J.},
  volume       = {28},
  number       = {3},
  pages        = {146045822211199},
  year         = {2022}
}
@article{DBLP:journals/iam/LiuWGD22,
  author       = {Shan Liu and
                  Hao Wang and
                  Baojun Gao and
                  Zhaohua Deng},
  title        = {Doctors' Provision of Online Health Consultation Service and Patient
                  Review Valence: Evidence from a Quasi-Experiment},
  journal      = {Inf. Manag.},
  volume       = {59},
  number       = {5},
  pages        = {103360},
  year         = {2022}
}
@article{DBLP:journals/icae/IslamAIMP22,
  author       = {Shareeful Islam and
                  Abdulrazaq Abba and
                  Umar Mukhtar Ismail and
                  Haralambos Mouratidis and
                  Spyridon Papastergiou},
  title        = {Vulnerability prediction for secure healthcare supply chain service
                  delivery},
  journal      = {Integr. Comput. Aided Eng.},
  volume       = {29},
  number       = {4},
  pages        = {389--409},
  year         = {2022}
}
@article{DBLP:journals/ieeejas/WangLC22,
  author       = {Yujie Wang and
                  Kaiquan Li and
                  Zonghai Chen},
  title        = {Battery Full Life Cycle Management and Health Prognosis Based on Cloud
                  Service and Broad Learning},
  journal      = {{IEEE} {CAA} J. Autom. Sinica},
  volume       = {9},
  number       = {8},
  pages        = {1540--1542},
  year         = {2022}
}
@article{DBLP:journals/ieeemm/BollM22,
  author       = {Susanne Boll and
                  Jochen Meyer},
  title        = {Health-X dataLOFT: {A} Sovereign Federated Cloud for Personalized
                  Health Care Services},
  journal      = {{IEEE} Multim.},
  volume       = {29},
  number       = {1},
  pages        = {136--140},
  year         = {2022}
}
@article{DBLP:journals/ijcc/PrathapM22,
  author       = {R. Prathap and
                  R. Mohanasundaram},
  title        = {An optimal selection of virtual machine for e-healthcare services
                  in cloud data centres},
  journal      = {Int. J. Cloud Comput.},
  volume       = {11},
  number       = {1},
  pages        = {79--88},
  year         = {2022}
}
@article{DBLP:journals/ijegr/KumariSVF22,
  author       = {Ranjani Kumari and
                  Alok Kumar Singh and
                  Rajeev Verma and
                  Abdulla Hamad M. A. Fetais},
  title        = {Enablers and Challenges for E-Health Services: {A} Systematic Literature
                  Review},
  journal      = {Int. J. Electron. Gov. Res.},
  volume       = {18},
  number       = {1},
  pages        = {1--17},
  year         = {2022}
}
@article{DBLP:journals/ijghpc/ZeghibAAG22,
  author       = {Nour El Imane Zeghib and
                  Ali Amer Alwan and
                  Abedallah Zaid Abualkishik and
                  Yonis Gulzar},
  title        = {Multi-Route Plan for Reliable Services in Fog-Based Healthcare Monitoring
                  Systems},
  journal      = {Int. J. Grid High Perform. Comput.},
  volume       = {14},
  number       = {1},
  pages        = {1--20},
  year         = {2022}
}
@article{DBLP:journals/ijgi/HuLS22,
  author       = {Wei Hu and
                  Lin Li and
                  Mo Su},
  title        = {Modeling Health Seeking Behavior Based on Location-Based Service Data:
                  {A} Case Study of Shenzhen, China},
  journal      = {{ISPRS} Int. J. Geo Inf.},
  volume       = {11},
  number       = {5},
  pages        = {295},
  year         = {2022}
}
@article{DBLP:journals/ijgi/SongHKLSZL22,
  author       = {Genxin Song and
                  Xinxin He and
                  Yunfeng Kong and
                  Ke Li and
                  Hongquan Song and
                  Shiyan Zhai and
                  Jingjing Luo},
  title        = {Improving the Spatial Accessibility of Community-Level Healthcare
                  Service toward the '15-Minute City' Goal in China},
  journal      = {{ISPRS} Int. J. Geo Inf.},
  volume       = {11},
  number       = {8},
  pages        = {436},
  year         = {2022}
}
@article{DBLP:journals/ijim/AliJIQSA22,
  author       = {Javed Ali and
                  Ahmad Jusoh and
                  Norhalimah Idris and
                  Naveed Akhtar Qureshi and
                  Saeed Abbas Shah and
                  Alhamzah F. Abbas},
  title        = {Combining Mobile Technologies, Healthcare {\&} Service Quality.
                  {A} Bibliometric Analysis},
  journal      = {Int. J. Interact. Mob. Technol.},
  volume       = {16},
  number       = {13},
  pages        = {140--159},
  year         = {2022}
}
@article{DBLP:journals/ijim/ShaikhSS22,
  author       = {Muneer Ahmed Shaikh and
                  Sarmad Ahmed Shaikh and
                  Fatima Zohra Shaikh},
  title        = {Location Based Services for Remote Education and Health Institutes
                  Using Sum-Difference Signal Patterns},
  journal      = {Int. J. Interact. Mob. Technol.},
  volume       = {16},
  number       = {22},
  pages        = {4--14},
  year         = {2022}
}
@article{DBLP:journals/ijinfomandi/HindujaAMK22,
  author       = {Shailesh Hinduja and
                  Mahbuba Afrin and
                  Sajib Mistry and
                  Aneesh Krishna},
  title        = {Machine learning-based proactive social-sensor service for mental
                  health monitoring using twitter data},
  journal      = {Int. J. Inf. Manag. Data Insights},
  volume       = {2},
  number       = {2},
  pages        = {100113},
  year         = {2022}
}
@article{DBLP:journals/ijmi/BailGABKKTR22,
  author       = {Kasia Bail and
                  Diane Gibson and
                  Prativa Acharya and
                  Julie Blackburn and
                  Vera Kaak and
                  Maria Kozlovskaia and
                  Murray Turner and
                  Bernice Redley},
  title        = {Using health information technology in residential aged care homes:
                  An integrative review to identify service and quality outcomes},
  journal      = {Int. J. Medical Informatics},
  volume       = {165},
  pages        = {104824},
  year         = {2022}
}
@article{DBLP:journals/ijmi/JonasdottirTJ22,
  author       = {Sigrun Kristin Jonasdottir and
                  Ingibjorg Thordardottir and
                  Thorbjorg Jonsdottir},
  title        = {Health professionals' perspective towards challenges and opportunities
                  of telehealth service provision: {A} scoping review},
  journal      = {Int. J. Medical Informatics},
  volume       = {167},
  pages        = {104862},
  year         = {2022}
}
@article{DBLP:journals/ijoe/AliJIAC22,
  author       = {Javed Ali and
                  Ahmad Jusoh and
                  Norhalimah Idris and
                  Awais Gul Airij and
                  Rabia Chandio},
  title        = {Wearable Devices in Healthcare Services. Bibliometrix Analysis by
                  using {R} Package},
  journal      = {Int. J. Online Biomed. Eng.},
  volume       = {18},
  number       = {8},
  pages        = {61--86},
  year         = {2022}
}
@article{DBLP:journals/ijpcc/MohammedM22,
  author       = {Noorullah Renigunta Mohammed and
                  Moulana Mohammed},
  title        = {Multi-viewpoints visual models for efficient modeling and analysis
                  of Twitter based health-care services},
  journal      = {Int. J. Pervasive Comput. Commun.},
  volume       = {18},
  number       = {1},
  pages        = {114--142},
  year         = {2022}
}
@article{DBLP:journals/ijpr/WangGJZJ22,
  author       = {Xiuxian Wang and
                  Na Geng and
                  Shan Jiang and
                  Liping Zhou and
                  Zhibin Jiang},
  title        = {Optimal design of healthcare services after the separation of prescribing
                  and dispensing},
  journal      = {Int. J. Prod. Res.},
  volume       = {60},
  number       = {9},
  pages        = {2918--2941},
  year         = {2022}
}
@article{DBLP:journals/ijsinnov/Gupta22,
  author       = {Sangeeta Gupta},
  title        = {Private Blockchain-Cloud System {(PBCS)} for Healthcare Services},
  journal      = {Int. J. Softw. Innov.},
  volume       = {10},
  number       = {2},
  pages        = {1--8},
  year         = {2022}
}
@article{DBLP:journals/ijssmet/BarrosA22,
  author       = {Oscar Barros and
                  Ismael Aguilera},
  title        = {Improving the Efficiency of a Public Health Service by Designing Its
                  Innovation Management Structure Based on Data Envelopment Analysis},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {13},
  number       = {2},
  pages        = {1--17},
  year         = {2022}
}
@article{DBLP:journals/ijswis/XiaoLZCF22,
  author       = {Jianmao Xiao and
                  Xinyi Liu and
                  Jia Zeng and
                  Yuanlong Cao and
                  Zhi{-}Yong Feng},
  title        = {Recommendation of Healthcare Services Based on an Embedded User Profile
                  Model},
  journal      = {Int. J. Semantic Web Inf. Syst.},
  volume       = {18},
  number       = {1},
  pages        = {1--21},
  year         = {2022}
}
@article{DBLP:journals/informaticaSI/NoveskiV22,
  author       = {Gjorgji Noveski and
                  Jakob Valic},
  title        = {Recommending Relevant Services in Electronic and Mobile Health Platforms},
  journal      = {Informatica (Slovenia)},
  volume       = {46},
  number       = {4},
  year         = {2022}
}
@article{DBLP:journals/ior/QuDJ22,
  author       = {Zihao Qu and
                  Milind Dawande and
                  Ganesh Janakiraman},
  title        = {Technical Note - {A} Near-Optimal Algorithm for Real-Time Order Acceptance:
                  An Application in Postacute Healthcare Services},
  journal      = {Oper. Res.},
  volume       = {70},
  number       = {4},
  pages        = {2213--2225},
  year         = {2022}
}
@article{DBLP:journals/iotj/LiuHK0022,
  author       = {Shaoshan Liu and
                  Yuzhang Huang and
                  Ao Kong and
                  Jie Tang and
                  Xue Liu},
  title        = {Rise of the Automotive Health-Domain Controllers: Empowering Healthcare
                  Services in Intelligent Vehicles},
  journal      = {{IEEE} Internet Things J.},
  volume       = {9},
  number       = {24},
  pages        = {24882--24889},
  year         = {2022}
}
@article{DBLP:journals/iotj/RodriguesRCABRS22,
  author       = {Vinicius Facco Rodrigues and
                  Rodrigo da Rosa Righi and
                  Cristiano Andr{\'{e}} da Costa and
                  Rodolfo Stoffel Antunes and
                  Rodrigo Bazo and
                  Eduardo Souza dos Reis and
                  Lucas Adams Seewald and
                  Luiz Gonzaga da Silveira Jr. and
                  Bj{\"{o}}rn M. Eskofier},
  title        = {HealthStack: Providing an IoT Middleware for Malleable QoS Service
                  Stacking for Hospital 4.0 Operating Rooms},
  journal      = {{IEEE} Internet Things J.},
  volume       = {9},
  number       = {19},
  pages        = {18406--18430},
  year         = {2022}
}
@article{DBLP:journals/isjgp/OlakanmiO22,
  author       = {Oladayo Olufemi Olakanmi and
                  Kehinde Oluwasesan Odeyemi},
  title        = {{EACS:} Expressible Access Control Scheme for Secure Services and
                  Data Delegation in Collaborative E-health System},
  journal      = {Inf. Secur. J. {A} Glob. Perspect.},
  volume       = {31},
  number       = {3},
  pages        = {274--288},
  year         = {2022}
}
@article{DBLP:journals/itiis/BeyariHA22,
  author       = {Hasan Beyari and
                  Mohammed Taj Hejazi and
                  Othman Alrusaini},
  title        = {The Effect of Security Information Sharing and Disruptive Technology
                  on Patient Dissatisfaction in Saudi Health Care Services During Covid-19
                  Pandemic},
  journal      = {{KSII} Trans. Internet Inf. Syst.},
  volume       = {16},
  number       = {10},
  pages        = {3313--3332},
  year         = {2022}
}
@article{DBLP:journals/itiis/KimK22,
  author       = {Sang{-}Kon Kim and
                  Taekon Kim},
  title        = {Secure Communication Schemes over {ISO/IEEE} 11073-20601 for Smart
                  Healthcare Service},
  journal      = {{KSII} Trans. Internet Inf. Syst.},
  volume       = {16},
  number       = {7},
  pages        = {2225--2238},
  year         = {2022}
}
@article{DBLP:journals/itp/MengGPYL22,
  author       = {Fanbo Meng and
                  Xitong Guo and
                  Zeyu Peng and
                  Qiang Ye and
                  Kee{-}Hung Lai},
  title        = {Trust and elderly users' continuance intention regarding mobile health
                  services: the contingent role of health and technology anxieties},
  journal      = {Inf. Technol. People},
  volume       = {35},
  number       = {1},
  pages        = {259--280},
  year         = {2022}
}
@article{DBLP:journals/jamia/Bakken22c,
  author       = {Suzanne Bakken},
  title        = {Consideration of bias in data sources and digital services to advance
                  health equity},
  journal      = {J. Am. Medical Informatics Assoc.},
  volume       = {29},
  number       = {7},
  pages        = {1129--1130},
  year         = {2022}
}
@article{DBLP:journals/jci/PineHLSRR22,
  author       = {Kathleen H. Pine and
                  Margaret M. Hinrichs and
                  Kailey Love and
                  Michael Shafer and
                  George Runger and
                  William Riley},
  title        = {Addressing Fragmentation of Health Services through Data-Driven Knowledge
                  Co-Production within a Boundary Organization},
  journal      = {J. Community Informatics},
  volume       = {18},
  number       = {2},
  pages        = {3--26},
  year         = {2022}
}
@article{DBLP:journals/jicts/Kim22,
  author       = {Woongsik Kim},
  title        = {The Implementation of Ocular Health Service System Using Android Flatform},
  journal      = {J. {ICT} Stand.},
  volume       = {10},
  number       = {3},
  year         = {2022}
}
@article{DBLP:journals/jifs/HaoZB22,
  author       = {Dong Hao and
                  Runtong Zhang and
                  Kaiyuan Bai},
  title        = {An integrated approach for service qualityevaluation of online health
                  communities based on q-rung orthopairfuzzy linguistic aggregation
                  operators},
  journal      = {J. Intell. Fuzzy Syst.},
  volume       = {42},
  number       = {3},
  pages        = {1907--1924},
  year         = {2022}
}
@article{DBLP:journals/jksucis/ImamKRSAFNAR22,
  author       = {Raza Imam and
                  Kaushal Kumar and
                  Syed Mehran Raza and
                  Rumi Sadaf and
                  Faisal Anwer and
                  Noor Fatima and
                  Mohammad Nadeem and
                  Mohamed Abbas and
                  Obaidur Rahman},
  title        = {A systematic literature review of attribute based encryption in health
                  services},
  journal      = {J. King Saud Univ. Comput. Inf. Sci.},
  volume       = {34},
  number       = {9},
  pages        = {6743--6774},
  year         = {2022}
}
@article{DBLP:journals/joeuc/LeeLNK22,
  author       = {Haein Lee and
                  Seon Hong Lee and
                  Dongyan Nan and
                  Jang Hyun Kim},
  title        = {Predicting User Satisfaction of Mobile Healthcare Services Using Machine
                  Learning: Confronting the {COVID-19} Pandemic},
  journal      = {J. Organ. End User Comput.},
  volume       = {34},
  number       = {6},
  pages        = {1--17},
  year         = {2022}
}
@article{DBLP:journals/jors/NieTSW22,
  author       = {Ru{-}Xin Nie and
                  Zhang{-}peng Tian and
                  Chin Kwai Sang and
                  Jian{-}qiang Wang},
  title        = {Implementing healthcare service quality enhancement using a cloud-support
                  {QFD} model integrated with {TODIM} method and linguistic distribution
                  assessments},
  journal      = {J. Oper. Res. Soc.},
  volume       = {73},
  number       = {2},
  pages        = {207--229},
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}
@article{DBLP:journals/jwsr/TianYML22,
  author       = {Jingbai Tian and
                  Jianghao Yin and
                  Ziqian Mo and
                  Zhong Luo},
  title        = {A Multi-Dimensional Context-Aware Healthcare Service Recommendation
                  Method},
  journal      = {Int. J. Web Serv. Res.},
  volume       = {19},
  number       = {1},
  pages        = {1--15},
  year         = {2022}
}
@article{DBLP:journals/kybernetes/AltuntasDE22,
  author       = {Serkan Altuntas and
                  T{\"{u}}rkay Dereli and
                  Z{\"{u}}lfiye Erdogan},
  title        = {Evaluation of service quality using {SERVQUAL} scale and machine learning
                  algorithms: a case study in healthcare},
  journal      = {Kybernetes},
  volume       = {51},
  number       = {2},
  pages        = {846--875},
  year         = {2022}
}
@article{DBLP:journals/kybernetes/Weaver22,
  author       = {Nicholas Weaver},
  title        = {Escalating complexity and fragmentation of mental health service systems:
                  the role of recovery as a form of moral communication},
  journal      = {Kybernetes},
  volume       = {51},
  number       = {5},
  pages        = {1800--1813},
  year         = {2022}
}
@article{DBLP:journals/midm/BogaleAD22,
  author       = {Dawit Shibabaw Bogale and
                  Tesfamariam M. Abuhay and
                  Belayneh Endalamaw Dejene},
  title        = {Predicting perinatal mortality based on maternal health status and
                  health insurance service using homogeneous ensemble machine learning
                  methods},
  journal      = {{BMC} Medical Informatics Decis. Mak.},
  volume       = {22},
  number       = {1},
  pages        = {341},
  year         = {2022}
}
@article{DBLP:journals/midm/WorkuABMDMOAMAW22,
  author       = {Abebaw Worku and
                  Hibret Alemu and
                  Hiwot Belay and
                  Afrah Mohammedsanni and
                  Wubshet Denboba and
                  Frehiwot Mulugeta and
                  Shemsedin Omer and
                  Biruk Abate and
                  Mesoud Mohammed and
                  Mohammed Ahmed and
                  Yakob Wondarad and
                  Meskerem Abebaw},
  title        = {Contribution of health information system to child immunization services
                  in Ethiopia: baseline study of 33 woredas},
  journal      = {{BMC} Medical Informatics Decis. Mak.},
  volume       = {22},
  number       = {1},
  pages        = {64},
  year         = {2022}
}
@article{DBLP:journals/midm/ZarouniMBSPNK22,
  author       = {Sumaya Al Zarouni and
                  Noor Majed Al Mheiri and
                  Kalthoom Al Blooshi and
                  Yousif Al Serkal and
                  Neema Preman and
                  Sadaf Ahsan Naqvi and
                  Yasir Khan},
  title        = {Impact of an electronic medical record-based automated screening program
                  for critical congenital heart disease: Emirates Health Services, United
                  Arab Emirates},
  journal      = {{BMC} Medical Informatics Decis. Mak.},
  volume       = {22},
  number       = {1},
  pages        = {165},
  year         = {2022}
}
@article{DBLP:journals/msom/AlbanBVW22,
  author       = {Andres Alban and
                  Philippe Blaettchen and
                  Harwin de Vries and
                  Luk N. Van Wassenhove},
  title        = {Resource Allocation with Sigmoidal Demands: Mobile Healthcare Units
                  and Service Adoption},
  journal      = {Manuf. Serv. Oper. Manag.},
  volume       = {24},
  number       = {6},
  pages        = {2944--2961},
  year         = {2022}
}
@article{DBLP:journals/msom/NassiriAM22,
  author       = {Shima Nassiri and
                  Elodie Adida and
                  Hamed Mamani},
  title        = {Reference Pricing for Healthcare Services},
  journal      = {Manuf. Serv. Oper. Manag.},
  volume       = {24},
  number       = {2},
  pages        = {921--937},
  year         = {2022}
}
@article{DBLP:journals/network/QureshiMIK22,
  author       = {Haneya Naeem Qureshi and
                  Marvin Manalastas and
                  Ali Imran and
                  Mohamad Omar Al Kalaa},
  title        = {Service Level Agreements for 5G-Enabled Healthcare Systems: Challenges
                  and Considerations},
  journal      = {{IEEE} Netw.},
  volume       = {36},
  number       = {1},
  pages        = {181--188},
  year         = {2022}
}
@article{DBLP:journals/ors/SavaserK22,
  author       = {Sinem Savaser and
                  Bahar Yetis Kara},
  title        = {Mobile healthcare services in rural areas: an application with periodic
                  location routing problem},
  journal      = {{OR} Spectr.},
  volume       = {44},
  number       = {3},
  pages        = {875--910},
  year         = {2022}
}
@article{DBLP:journals/pervasive/GutierrezCB22,
  author       = {Leonardo J. Guti{\'{e}}rrez and
                  Lu{\'{\i}}s A. Castro and
                  Oresti Banos},
  title        = {Integrating Pervasive Technologies Into Mental Health Services: {A}
                  Qualitative Study in Mexico},
  journal      = {{IEEE} Pervasive Comput.},
  volume       = {21},
  number       = {4},
  pages        = {74--81},
  year         = {2022}
}
@article{DBLP:journals/pervasive/VenegasBMSF22,
  author       = {Maria Venegas and
                  Jessica Brooks and
                  Amanda Myers and
                  Marianne Storm and
                  Karen L. Fortuna},
  title        = {Peer Support Specialists and Service Users' Perspectives on Privacy,
                  Confidentiality, and Security of Digital Mental Health},
  journal      = {{IEEE} Pervasive Comput.},
  volume       = {21},
  number       = {2},
  pages        = {41--50},
  year         = {2022}
}
@article{DBLP:journals/phat/CaoLXCA22,
  author       = {Yingdong Cao and
                  Hui Li and
                  Zeqi Xie and
                  Zhenti Cui and
                  Loknath Sai Ambati},
  title        = {Evaluation Model of Telemedicine Service Quality Based on Machine
                  Sensing Vision},
  journal      = {{EAI} Endorsed Trans. Pervasive Health Technol.},
  volume       = {8},
  number       = {3},
  pages        = {5},
  year         = {2022}
}
@article{DBLP:journals/phycomm/SinghVJASDSK22,
  author       = {Shailendra Pratap Singh and
                  Wattana Viriyasitavat and
                  Sapna Juneja and
                  Hani Alshahrani and
                  Asadullah Shaikh and
                  Gaurav Dhiman and
                  Aman Singh and
                  Amandeep Kaur},
  title        = {Dual adaption based evolutionary algorithm for optimized the smart
                  healthcare communication service of the Internet of Things in smart
                  city},
  journal      = {Phys. Commun.},
  volume       = {55},
  pages        = {101893},
  year         = {2022}
}
@article{DBLP:journals/puc/ChungJ22,
  author       = {Kyungyong Chung and
                  Hoill Jung},
  title        = {Knowledge-based block chain networks for health log data management
                  mobile service},
  journal      = {Pers. Ubiquitous Comput.},
  volume       = {26},
  number       = {2},
  pages        = {297--305},
  year         = {2022}
}
@article{DBLP:journals/ress/ShangGLW22,
  author       = {Qingxue Shang and
                  Xiaodong Guo and
                  Jichao Li and
                  Tao Wang},
  title        = {Post-earthquake health care service accessibility assessment framework
                  and its application in a medium-sized city},
  journal      = {Reliab. Eng. Syst. Saf.},
  volume       = {228},
  pages        = {108782},
  year         = {2022}
}
@article{DBLP:journals/sensors/TseliosPAACPM22,
  author       = {Christos Tselios and
                  Ilias Politis and
                  Dimitrios Amaxilatis and
                  Orestis Akrivopoulos and
                  Ioannis Chatzigiannakis and
                  Spyros Panagiotakis and
                  Evangelos K. Markakis},
  title        = {Melding Fog Computing and IoT for Deploying Secure, Response-Capable
                  Healthcare Services in 5G and Beyond},
  journal      = {Sensors},
  volume       = {22},
  number       = {9},
  pages        = {3375},
  year         = {2022}
}
@article{DBLP:journals/spe/DasGMGB22,
  author       = {Jaydeep Das and
                  Shreya Ghosh and
                  Anwesha Mukherjee and
                  Soumya K. Ghosh and
                  Rajkumar Buyya},
  title        = {{RESCUE:} Enabling green healthcare services using integrated IoT-edge-fog-cloud
                  computing environments},
  journal      = {Softw. Pract. Exp.},
  volume       = {52},
  number       = {7},
  pages        = {1615--1642},
  year         = {2022}
}
@article{DBLP:journals/tcos/SinghCD22,
  author       = {Chandrani Singh and
                  Midhun Chakkaravarthy and
                  Rik Das},
  title        = {Study of Malaysian Cloud Industry and Conjoint Analysis of Healthcare
                  and Education Cloud Service Utiliztion},
  journal      = {Trans. Comput. Sci.},
  volume       = {39},
  pages        = {44--70},
  year         = {2022}
}
@article{DBLP:journals/tii/CaiSGH22,
  author       = {Lin Cai and
                  Pradip Kumar Sharma and
                  Uttam Ghosh and
                  Jianping He},
  title        = {Editorial Special Section on Security, Privacy, and Trust Analysis
                  and Service Management for Intelligent Internet of Things Healthcare},
  journal      = {{IEEE} Trans. Ind. Informatics},
  volume       = {18},
  number       = {7},
  pages        = {4785--4787},
  year         = {2022}
}
@article{DBLP:journals/tii/MengFLWZXQB22,
  author       = {Shunmei Meng and
                  Shaoyu Fan and
                  Qianmu Li and
                  Xinna Wang and
                  Jing Zhang and
                  Xiaolong Xu and
                  Lianyong Qi and
                  Md. Zakirul Alam Bhuiyan},
  title        = {Privacy-Aware Factorization-Based Hybrid Recommendation Method for
                  Healthcare Services},
  journal      = {{IEEE} Trans. Ind. Informatics},
  volume       = {18},
  number       = {8},
  pages        = {5637--5647},
  year         = {2022}
}
@article{DBLP:journals/tii/SharmaGCH22,
  author       = {Pradip Kumar Sharma and
                  Uttam Ghosh and
                  Lin Cai and
                  Jianping He},
  title        = {Guest Editorial: Security, Privacy, and Trust Analysis and Service
                  Management for Intelligent Internet of Things Healthcare},
  journal      = {{IEEE} Trans. Ind. Informatics},
  volume       = {18},
  number       = {3},
  pages        = {1968--1970},
  year         = {2022}
}
@article{DBLP:journals/titb/GhoshSM22,
  author       = {Atonu Ghosh and
                  Ruelia Saha and
                  Sudip Misra},
  title        = {Persistent Service Provisioning Framework for IoMT Based Emergency
                  Mobile Healthcare Units},
  journal      = {{IEEE} J. Biomed. Health Informatics},
  volume       = {26},
  number       = {12},
  pages        = {5851--5858},
  year         = {2022}
}
@article{DBLP:journals/titb/JiangCPCBC22,
  author       = {Richard Jiang and
                  Paul L. Chazot and
                  Nicola Pavese and
                  Danny Crookes and
                  Ahmed Bouridane and
                  M. Emre Celebi},
  title        = {Private Facial Prediagnosis as an Edge Service for Parkinson's {DBS}
                  Treatment Valuation},
  journal      = {{IEEE} J. Biomed. Health Informatics},
  volume       = {26},
  number       = {6},
  pages        = {2703--2713},
  year         = {2022}
}
@article{DBLP:journals/tnse/Al-AbbasiSSHA22,
  author       = {Abubakr O. Al{-}Abbasi and
                  Lutfi Samara and
                  Ahmed Kamal Sultan{-}Salem and
                  Ridha Hamila and
                  Naofal Al{-}Dhahir},
  title        = {A Unified Framework for Differentiated Services in Intelligent Healthcare
                  Systems},
  journal      = {{IEEE} Trans. Netw. Sci. Eng.},
  volume       = {9},
  number       = {2},
  pages        = {622--633},
  year         = {2022}
}
@article{DBLP:journals/tnsm/DemirbagaA22,
  author       = {Umit Demirbaga and
                  Gagangeet Singh Aujla},
  title        = {MapChain: {A} Blockchain-Based Verifiable Healthcare Service Management
                  in IoT-Based Big Data Ecosystem},
  journal      = {{IEEE} Trans. Netw. Serv. Manag.},
  volume       = {19},
  number       = {4},
  pages        = {3896--3907},
  year         = {2022}
}
@article{DBLP:journals/tsc/YangYNKHS22,
  author       = {Xu Yang and
                  Xun Yi and
                  Surya Nepal and
                  Ibrahim Khalil and
                  Xinyi Huang and
                  Jian Shen},
  title        = {Efficient and Anonymous Authentication for Healthcare Service With
                  Cloud Based WBANs},
  journal      = {{IEEE} Trans. Serv. Comput.},
  volume       = {15},
  number       = {5},
  pages        = {2728--2741},
  year         = {2022}
}
@article{DBLP:journals/wpc/SahuAAA22,
  author       = {Manju Lata Sahu and
                  Mithilesh Atulkar and
                  Mitul Kumar Ahirwal and
                  Afsar Ahamad},
  title        = {Vital Sign Monitoring System for Healthcare Through IoT Based Personal
                  Service Application},
  journal      = {Wirel. Pers. Commun.},
  volume       = {122},
  number       = {1},
  pages        = {129--156},
  year         = {2022}
}
@inproceedings{DBLP:conf/aciids/Nguyen-VanNNBLP22,
  author       = {Tuong Nguyen{-}Van and
                  Thanh Nguyen{-}Van and
                  Tien{-}Thinh Nguyen and
                  Dong Bui{-}Huu and
                  Quang Le{-}Nhat and
                  Tran Vu Pham and
                  Khuong Nguyen{-}An},
  title        = {A Homomorphic Encryption Approach for Privacy-Preserving Deep Learning
                  in Digital Health Care Service},
  booktitle    = {{ACIIDS} {(2)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {13758},
  pages        = {520--533},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/acsw/LinWS22,
  author       = {Yufeng Lin and
                  Jia Wang and
                  Tony Sahama},
  title        = {An Adaptive Framework for Smart E-Health IoT Applications Using Asynchronous
                  Data Under Edge Computing Services},
  booktitle    = {{ACSW}},
  pages        = {257--260},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/aii2/MizanKMBZMA22,
  author       = {K. Shayekh Ebne Mizan and
                  M. Shamim Kaiser and
                  Shamim Al Mamun and
                  Milon Biswas and
                  Nusrat Zerin Zenia and
                  Mufti Mahmud and
                  Abzetdin Z. Adamov},
  title        = {Indoor Positioning and Navigation Using Bluetooth Low Energy and Cloud
                  Service in Healthcare Perspective},
  booktitle    = {{AII}},
  pages        = {452--466},
  year         = {2022}
}
@inproceedings{DBLP:conf/amia/GonzalesFBBI22,
  author       = {Aldren B. Gonzales and
                  Marianne Fabian{-}Charlet and
                  Rommel Bernabe Jr. and
                  Maria Lourdes Bacud and
                  Iris Thiele Isip{-}Tan},
  title        = {Formative Evaluation of an SMS-Based Information Service for Maternal
                  Health Program in a Geographically Isolated Area in the Philippines},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2022}
}
@inproceedings{DBLP:conf/amia/IottGBP22,
  author       = {Bradley E. Iott and
                  Karis Grounds and
                  Jessica Burnett and
                  Matthew S. Pantell},
  title        = {Advancing Health and Social Service Information Exchange: Cutting
                  Edge Examples, Lessons Learned, and What More Needs to be Learned},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2022}
}
@inproceedings{DBLP:conf/amia/RajanWK22,
  author       = {Naresh Sundar Rajan and
                  Avery Wallace and
                  Andrew S. Kanter},
  title        = {Exploring the use of a terminology-driven normalization engine as
                  a value-added service provided by a regional health information exchange},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2022}
}
@inproceedings{DBLP:conf/ant/MarquesRP022,
  author       = {Carolina Marques and
                  Vasco Ramos and
                  Hugo Peixoto and
                  Jos{\'{e}} Machado},
  title        = {Pervasive Monitoring System for Services and Servers in Healthcare
                  Environment},
  booktitle    = {{ANT/EDI40}},
  series       = {Procedia Computer Science},
  volume       = {201},
  pages        = {720--725},
  publisher    = {Elsevier},
  year         = {2022}
}
@inproceedings{DBLP:conf/ant/MoreiraGDSS22,
  author       = {Ailton Moreira and
                  Tiago Guimar{\~{a}}es and
                  Ricardo Duarte and
                  Maria Manuel Salazar and
                  Manuel Santos},
  title        = {Interoperability and Security Issues on Multichannel Interaction In
                  Healthcare Services},
  booktitle    = {{ANT/EDI40}},
  series       = {Procedia Computer Science},
  volume       = {201},
  pages        = {714--719},
  publisher    = {Elsevier},
  year         = {2022}
}
@inproceedings{DBLP:conf/arso/SaplacanT22,
  author       = {Diana Saplacan and
                  Jim Torresen},
  title        = {Healthcare Professionals' Attitudes towards the Organization of Care
                  Services and the Adoption of Welfare Robots in Norway},
  booktitle    = {{ARSO}},
  pages        = {1--8},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/bigdataconf/Chrimes22,
  author       = {Dillon Chrimes},
  title        = {Big data analytics of predicting annual {US} Medicare billing claims
                  with health services},
  booktitle    = {{IEEE} Big Data},
  pages        = {2747--5754},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/biostec/FranckensteinAO22,
  author       = {Sherine Franckenstein and
                  Sebastian Appelbaum and
                  Thomas Ostermann},
  title        = {Implementation and Feasibility Analysis of a Javascript-based Gambling
                  Tool Device for Online Decision Making Task under Risk in Psychological
                  and Health Services Research},
  booktitle    = {{HEALTHINF}},
  pages        = {469--474},
  publisher    = {{SCITEPRESS}},
  year         = {2022}
}
@inproceedings{DBLP:conf/biostec/LeiteA22,
  author       = {Carla V. Leite and
                  Ana Margarida Almeida},
  title        = {e-Health Services to Support the Perinatal Decision-making Process:
                  An Analysis of Digital Solutions to Create Birth Plans},
  booktitle    = {{HEALTHINF}},
  pages        = {405--412},
  publisher    = {{SCITEPRESS}},
  year         = {2022}
}
@inproceedings{DBLP:conf/birthday/SarantoK22,
  author       = {Kaija Saranto and
                  Ulla{-}Mari Kinnunen},
  title        = {Milestones and Outcomes in Health and Human Services Informatics Education
                  Programmes},
  booktitle    = {{BMHI}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {300},
  pages        = {77--92},
  publisher    = {{IOS} Press},
  year         = {2022}
}
@inproceedings{DBLP:conf/blocksys/YangWYH22,
  author       = {Xiaolian Yang and
                  Chaolei Wu and
                  Xingyu Yan and
                  Fang Hu},
  title        = {Blockchain-Based Healthcare and Medicine Data Sharing and Service
                  System},
  booktitle    = {BlockSys},
  series       = {Communications in Computer and Information Science},
  volume       = {1679},
  pages        = {79--90},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/bpm/PentlandKZW22,
  author       = {Brian T. Pentland and
                  Inkyu Kim and
                  Quan Zhang and
                  Julie Ryan Wolf},
  title        = {Effects of Concurrency in Complex Service Organizations: Evidence
                  from Electronic Health Records},
  booktitle    = {Business Process Management Workshops},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {460},
  pages        = {149--160},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/chiwork/MeissnerPBH22,
  author       = {Janis Lena Meissner and
                  Nicolas Pretterhofer and
                  Nadja Bergmann and
                  Edeltraud Haselsteiner},
  title        = {The Hidden Technological Labour of Service Workers in Health and Beauty
                  Shops},
  booktitle    = {{CHIWORK}},
  pages        = {13:1--13:12},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/cikm/Gabrilovich22,
  author       = {Evgeniy Gabrilovich},
  title        = {Implicit User-Generated Content in the Service of Public Health},
  booktitle    = {{CIKM}},
  pages        = {1},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/ciot/Abdel-GawadUHIA22,
  author       = {Menatalla Abdel{-}Gawad and
                  Manar Usama and
                  Haidy Hesham and
                  Omar Ibrahim and
                  Mohammad M. Abdellatif},
  title        = {Remote Healthcare Monitoring using Wearable IoT Devices and Cloud
                  Services},
  booktitle    = {CIoT},
  pages        = {108--113},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/cit/TiwariD22,
  author       = {Vipulesh Tiwari and
                  Debanjan Das},
  title        = {iHELM:An IoT-Based Smart Helmet for Real-time Motorbike Accident Detection
                  and Emergency Healthcare Services},
  booktitle    = {{OCIT}},
  pages        = {531--536},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/citi/Medina-MoreiraL22,
  author       = {Jos{\'{e}} Medina{-}Moreira and
                  Katty Lagos{-}Ortiz and
                  Andrea Sinche{-}Guzm{\'{a}}n},
  title        = {Digital Transformation of Health Care Services: M{\'{e}}dikal
                  Case Study},
  booktitle    = {{CITI}},
  series       = {Communications in Computer and Information Science},
  volume       = {1658},
  pages        = {75--89},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/comsnets/BhavsarVPSKG22,
  author       = {Karan Bhavsar and
                  Harsh Vishwakarma and
                  Bhaskar R. Pawar and
                  Sujit R. Shinde and
                  Sanjay Kimbahune and
                  Avik Ghose},
  title        = {A Platform To Enable Algorithms As Service Model Aimed at Digital
                  Health Service Delivery},
  booktitle    = {{COMSNETS}},
  pages        = {241--245},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/cscwd/GuoWZS22,
  author       = {Jiancong Guo and
                  Bin Wang and
                  Jin Zhao and
                  Yuling Sun},
  title        = {CareMap: Human-Space-Service Based Healthcare Modeling and Quantifying
                  for the Elderly Aging in Place},
  booktitle    = {{CSCWD}},
  pages        = {1317--1322},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/cscwd/HeZYJDD22,
  author       = {Shuangjiang He and
                  Huijuan Zhao and
                  Li Yu and
                  Juan Jing and
                  Zhe Dong and
                  Congju Du},
  title        = {Trusted Healthcare Smart Brain : Innovational Internet Architectures
                  of Intelligent Collaboration of Multi-institution for the Healthcare
                  Service},
  booktitle    = {{CSCWD}},
  pages        = {605--610},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/dev/JaigirdarRRUBI22,
  author       = {Fariha Tasmin Jaigirdar and
                  Carsten Rudolph and
                  Rayhan Rashed and
                  Md. Nahiyan Uddin and
                  Chris Bain and
                  A. B. M. Alim Al Islam},
  title        = {{NOTE:} Unavoidable Service to Unnoticeable Risks: {A} Study on How
                  Healthcare Record Management Opens the Doors of Unnoticeable Vulnerabilities
                  for Rohingya Refugees},
  booktitle    = {{COMPASS}},
  pages        = {614--622},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/ecis/BlassGRW22,
  author       = {Marlene Blass and
                  Henner Gimpel and
                  Christian Regal and
                  Daniela Waldmann},
  title        = {Individuals' Concerns Associated with Digital Healthcare: Professionals'
                  and Patients' Hindrances to Adopt Digital Healthcare Services},
  booktitle    = {{ECIS}},
  year         = {2022}
}
@inproceedings{DBLP:conf/elec/PonsiglioneRTRL22,
  author       = {Alfonso Maria Ponsiglione and
                  Angelo Rosa and
                  Teresa Angela Trunfio and
                  Eliana Raiola and
                  Giuseppe Longo and
                  Maria Triassi and
                  Francesco Amato},
  title        = {Sustaining Continuous Improvement of a Higher Health Education Service
                  Through Analytical Methodologies for Determining Customer Satisfaction},
  booktitle    = {{ELEC}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {668},
  pages        = {246--257},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/geoinformatics/YangJZ22,
  author       = {Luoan Yang and
                  Mingjun Jiang and
                  Baolei Zhang},
  title        = {Fairness Evaluation of Health Service Facilities Based on Accessibility:
                  {A} Case Study of the Metropolitan Area of Jinan City},
  booktitle    = {Geoinformatics},
  pages        = {1--7},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/ghtc/WeaverRMGM22,
  author       = {Noah Weaver and
                  Anneke Roy and
                  Skyler Martinez and
                  Naakesh Gomanie and
                  Khanjan Mehta},
  title        = {How WhatsApp is Transforming Healthcare Services and Empowering Health
                  Workers in Low-and Middle-Income Countries},
  booktitle    = {{GHTC}},
  pages        = {234--241},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/goodit/BerdufiSM22,
  author       = {Esmeralda Berdufi and
                  Nina Slamnik{-}Krijestorac and
                  Johann M{\'{a}}rquez{-}Barja},
  title        = {Leveraging on Network Slicing to Enable and Enhance IoT-based e-Health
                  services},
  booktitle    = {GoodIT},
  pages        = {431--436},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/hci/BagastiwiRJ22,
  author       = {Isnanda Rahmadani Bagastiwi and
                  Haryadi Arief Nuur Rasyid and
                  Fajar Junaedi},
  title        = {Virtual Services During Covid-19 Using Social Media of Minister of
                  Public Health},
  booktitle    = {{HCI} {(49)}},
  series       = {Communications in Computer and Information Science},
  volume       = {1655},
  pages        = {3--9},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/hci/EstuarBPASVV22,
  author       = {Maria Regina Justina E. Estuar and
                  Maria Cristina G. Bautista and
                  Christian E. Pulmano and
                  Paulyn Jean Acacio{-}Claro and
                  Quirino Sugon and
                  Dennis Andrew R. Villamor and
                  Madeleine Valera},
  title        = {Text Mining for Patterns and Associations on Functions, Relationships
                  and Prioritization in Services Reflected in National Health Insurance
                  Programs},
  booktitle    = {{HCI} {(14)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {13315},
  pages        = {281--293},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/hci/Su22a,
  author       = {Yi Su},
  title        = {The Persuasive Impact of Animation in Health Care Sciences Services:
                  {A} Rhetoric-Based Literature Study},
  booktitle    = {{HCI} {(48)}},
  series       = {Communications in Computer and Information Science},
  volume       = {1654},
  pages        = {458--465},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/hci/TanLQM22,
  author       = {Benny Toh Hsiang Tan and
                  Sufang Lim and
                  Yang Qiu and
                  Chunyan Miao},
  title        = {A Comparison of Web Services for Sentiment Analysis in Digital Mental
                  Health Interventions},
  booktitle    = {{HCI} {(14)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {13315},
  pages        = {389--407},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/hicss/Reuter-Oppermann22,
  author       = {Melanie Reuter{-}Oppermann and
                  Cameron G. Walker and
                  Nikolaus Furian},
  title        = {Introduction to the Minitrack on Decision Support for Healthcare Processes
                  and Services},
  booktitle    = {{HICSS}},
  pages        = {1--2},
  publisher    = {ScholarSpace},
  year         = {2022}
}
@inproceedings{DBLP:conf/i3e/Alkhwaldi22,
  author       = {Abeer F. Alkhwaldi},
  title        = {Understanding the Patients' Usage of Contactless Healthcare Services:
                  Evidence from the Post-COVID-19 Era},
  booktitle    = {{I3E}},
  series       = {Lecture Notes in Computer Science},
  volume       = {13454},
  pages        = {356--373},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/ic3i/MakkaSRSRS22,
  author       = {Shanthi Makka and
                  K. Sreenivasulu and
                  B. S. Rawat and
                  Komal Saxena and
                  S. Rajasulochana and
                  Surendra Kumar Shukla},
  title        = {Application of Blockchain and Internet of Things (IoT) for Ensuring
                  Privacy and Security of Health Records and Medical Services},
  booktitle    = {{IC3I}},
  pages        = {84--88},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/icaiic/OhYKKLY22,
  author       = {Hyeontaek Oh and
                  Jongmin Yu and
                  Nakyoung Kim and
                  Dongyeong Kim and
                  Jangwon Lee and
                  Jinhong Yang},
  title        = {A federated binarized neural network model for constrained devices
                  in IoT healthcare services},
  booktitle    = {{ICAIIC}},
  pages        = {241--245},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/icbra/GarciaBCL0O22,
  author       = {Jose Carlos Morin Garcia and
                  Juan Armando Barron{-}Lugo and
                  Jos{\'{e}} Luis Gonz{\'{a}}lez Compe{\'{a}}n and
                  Ivan L{\'{o}}pez{-}Ar{\'{e}}valo and
                  Jes{\'{u}}s Carretero and
                  Martha Cordero Oropeza},
  title        = {Data and task orchestration defined by spatio-temporal variables for
                  healthcare data science services},
  booktitle    = {{ICBRA}},
  pages        = {95--101},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/icce-tw/LuC22,
  author       = {Cheng Yu Lu and
                  Yi Ping Chao},
  title        = {An Automated Pricing System for a Buffet Restaurant with Daily Menu
                  Updates in Health Village using Incremental Learning and Cloud Service},
  booktitle    = {{ICCE-TW}},
  pages        = {237--238},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/iccsa/BoulaaresSBF22,
  author       = {Soura Boulaares and
                  Salma Sassi and
                  Djamal Benslimane and
                  Sami Fa{\"{\i}}z},
  title        = {Uncertain Integration and Composition Approach of Data from Heterogeneous
                  WoT Health Services},
  booktitle    = {{ICCSA} {(2)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {13376},
  pages        = {177--187},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/iceb/Zahid0WI22,
  author       = {Arnob Zahid and
                  Ravishankar Sharma and
                  Stephen C. Wingreen and
                  Anushia Inthiran},
  title        = {Soft systems modelling of design artefacts for blockchain-enabled
                  precision healthcare as a service},
  booktitle    = {{ICEB}},
  pages        = {42},
  publisher    = {Association for Information Systems},
  year         = {2022}
}
@inproceedings{DBLP:conf/icebt/MeiryaniALLLK22,
  author       = {Meiryani Meiryani and
                  Lidya Aliffiyah and
                  Lusianah Lusianah and
                  Lidiyawati Lidiyawati and
                  Theresia Lesmana and
                  Kriswanto},
  title        = {Benefits of Information Technology in Improving the Quality of Health
                  Services},
  booktitle    = {{ICEBT}},
  pages        = {97--101},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/icexss/BadrCM22,
  author       = {Nabil Georges Badr and
                  Luca Carrubbo and
                  Layal Mohtar},
  title        = {How to Reach the Goal of Quadruple Aim Today in Healthcare Service
                  Ecosystem: Nudges from the {A4A} Approach},
  booktitle    = {{IESS}},
  pages        = {1001},
  publisher    = {edp sciences},
  year         = {2022}
}
@inproceedings{DBLP:conf/icexss/BadrD22,
  author       = {Nabil Georges Badr and
                  Maha Dankar},
  title        = {Assistive Healthcare Robotics - Challenges in Nursing Service Innovation:
                  Critical Review},
  booktitle    = {{IESS}},
  pages        = {2002},
  publisher    = {edp sciences},
  year         = {2022}
}
@inproceedings{DBLP:conf/ichi/GartnerSEBBH22,
  author       = {Daniel Gartner and
                  Izabela Spernaes and
                  Tracey J. England and
                  Doris A. Behrens and
                  Joanne Buchanan and
                  Paul R. Harper},
  title        = {Evaluation of Participants' Reaction and Learning in a Taught Analytics
                  and Modelling Academy Program in U.K.'s National Health Service},
  booktitle    = {{ICHI}},
  pages        = {591--596},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/icibe/Alvarado-Huamani22,
  author       = {Sayuri M. Alvarado{-}Huamani and
                  Letzy S. Urquizo{-}Felix and
                  John Fernando Maradiegue{-}Tuesta},
  title        = {Lean Healthcare tools to increase the service level at a Peruvian
                  Maternal and Infant polyclinic},
  booktitle    = {{ICIBE}},
  pages        = {254--259},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/icibe/Villavicencio-Condor22,
  author       = {Joselyn Villavicencio{-}Condor and
                  Andrea Valdivia{-}Castro and
                  Martin Fidel Collao Diaz and
                  Rafael Chavez{-}Ugaz},
  title        = {Service Model under the Lean Service and Machine Learning Approach
                  to Increase External User Satisfaction: {A} case study in the health
                  sector SMEs in Peru},
  booktitle    = {{ICIBE}},
  pages        = {204--210},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/icimth/AkritidiGKM22,
  author       = {Diana Akritidi and
                  Parisis Gallos and
                  Vassiliki Koufi and
                  Flora Malamateniou},
  title        = {Using an Extended Technology Acceptance Model to Evaluate Digital
                  Health Services},
  booktitle    = {{ICIMTH}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {295},
  pages        = {530--533},
  publisher    = {{IOS} Press},
  year         = {2022}
}
@inproceedings{DBLP:conf/icimth/CookeLLT22,
  author       = {Elizabeth A. Cooke and
                  Agnieszka Lemanska and
                  Jennifer Livings and
                  Spencer Angus Thomas},
  title        = {The Impact of {COVID-19} on Mental Health Services in Scotland, {UK}},
  booktitle    = {{ICIMTH}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {295},
  pages        = {59--62},
  publisher    = {{IOS} Press},
  year         = {2022}
}
@inproceedings{DBLP:conf/icmhi/PermatasariAW22,
  author       = {Putri Permatasari and
                  Cahya Arbitera and
                  Dwi Mutia Wenny},
  title        = {The Relationship between The Characteristics of Citizens and Healthcare
                  with The Utilization Of Health Services in Indonesia},
  booktitle    = {{ICMHI}},
  pages        = {287--294},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/icmhi/ZhangZZ22,
  author       = {Tingting Zhang and
                  Sunjing Zheng and
                  Yundi Zhang},
  title        = {Characteristics of the information needs of hypertension patients
                  on online healthcare service platforms},
  booktitle    = {{ICMHI}},
  pages        = {102--106},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/ict4ageingwell/Koch22,
  author       = {Sabine Koch},
  title        = {Senior Citizens' Use of Digital Health Services Prior to and During
                  the Covid-19 Pandemic},
  booktitle    = {{ICT4AWE}},
  pages        = {5},
  publisher    = {{SCITEPRESS}},
  year         = {2022}
}
@inproceedings{DBLP:conf/ictc/LeeLHPCSPC22,
  author       = {Jaehyeok Lee and
                  Seo Hu Lee and
                  Jayun Hyun and
                  Chan{-}Yong Park and
                  Minha Choi and
                  Won Jeong Shin and
                  Ji{-}Ung Park and
                  Tai{-}Myoung Chung},
  title        = {Optimal transfer-interval frequency to minimize data loss in {BLE}
                  network for healthcare service},
  booktitle    = {{ICTC}},
  pages        = {2380--2385},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/ifip5-7/WiesnerEZ22,
  author       = {Stefan A. Wiesner and
                  Lukas Egbert and
                  Anton Zitnikov},
  title        = {Using Operational Data to Represent Machine Components Health and
                  Derive Data-Driven Services},
  booktitle    = {{APMS} {(2)}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {664},
  pages        = {294--301},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/isaims/DuY22,
  author       = {Sijia Du and
                  Jia Yan},
  title        = {A Study on the Demand and the Influencing Factors of Smart Healthcare
                  Services for the Elderly in Harbin: Based on The Anderson Health Behaviour
                  Model},
  booktitle    = {{ISAIMS}},
  pages        = {573--578},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/isc2/KhattakNR22,
  author       = {Sohaib Bin Altaf Khattak and
                  Moustafa M. Nasralla and
                  Ikram Ur Rehman},
  title        = {The Role of 6G Networks in Enabling Future Smart Health Services and
                  Applications},
  booktitle    = {{ISC2}},
  pages        = {1--7},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/isgt2/Blazeska-Tabakovska22,
  author       = {Natasha Blazeska{-}Tabakovska and
                  Ilija Jolevski and
                  Blagoj Ristevski and
                  Snezana Savoska and
                  Andrijana Bocevska},
  title        = {Implementation of e-learning Platform for Increasing Digital Health
                  Literacy as a Condition for Integration of e-health Services with
                  {PHR}},
  booktitle    = {{ISGT}},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3191},
  pages        = {335--345},
  publisher    = {CEUR-WS.org},
  year         = {2022}
}
@inproceedings{DBLP:conf/isgt2/BocevskaSJBR22,
  author       = {Andrijana Bocevska and
                  Snezana Savoska and
                  Ilija Jolevski and
                  Natasha Blazheska{-}Tabakovska and
                  Blagoj Ristevski},
  title        = {Implementation of Innovative e-Health Services and Digital Healthcare
                  Ecosystem - Cross4all Project Summary},
  booktitle    = {{ISGT}},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3191},
  pages        = {285--301},
  publisher    = {CEUR-WS.org},
  year         = {2022}
}
@inproceedings{DBLP:conf/isivc/BoudlalST22,
  author       = {Hicham Boudlal and
                  Mohammed Serrhini and
                  Ahmed Tahiri},
  title        = {Cloud Computing for Healthcare Services: Technology, Application and
                  Architecture},
  booktitle    = {{ISIVC}},
  pages        = {1--5},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/itqm/MarianoSMC22,
  author       = {Ari Melo Mariano and
                  Eduardo Kemper da Silva and
                  Ana Paula Melo Mariano and
                  Messala Ciulla},
  title        = {The {HEALTHQUAL} model: Evaluating the Quality of Health Service in
                  the Federal District, Brazil},
  booktitle    = {{ITQM}},
  series       = {Procedia Computer Science},
  volume       = {214},
  pages        = {1106--1112},
  publisher    = {Elsevier},
  year         = {2022}
}
@inproceedings{DBLP:conf/kes/NermendSS22a,
  author       = {Malgorzata Nermend and
                  Uma Shankar Singh and
                  Swapnil Singh},
  title        = {Educational background as decision criteria in selection of private
                  sector healthcare service providers},
  booktitle    = {{KES}},
  series       = {Procedia Computer Science},
  volume       = {207},
  pages        = {4651--4659},
  publisher    = {Elsevier},
  year         = {2022}
}
@inproceedings{DBLP:conf/kes/Rudawska22,
  author       = {Iga Rudawska},
  title        = {Can eHealth Support Managing an Integrated Health Service Delivery?
                  {A} Case Study of an Integrated Care Program in Poland},
  booktitle    = {{KES}},
  series       = {Procedia Computer Science},
  volume       = {207},
  pages        = {1519--1528},
  publisher    = {Elsevier},
  year         = {2022}
}
@inproceedings{DBLP:conf/metroxraine/RanieriR22,
  author       = {Angelo Ranieri and
                  Andrea Ruggiero},
  title        = {Complementary role of conversational agents in e-health services},
  booktitle    = {MetroXRAINE},
  pages        = {528--533},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/mie/AlicL22,
  author       = {Marta Alic and
                  Ljerka Luic},
  title        = {Modeling the Information Transparency of Health Service Privacy Policies},
  booktitle    = {{MIE}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {294},
  pages        = {275--276},
  publisher    = {{IOS} Press},
  year         = {2022}
}
@inproceedings{DBLP:conf/mie/GerichP22,
  author       = {Hanna von Gerich and
                  Laura{-}Maria Peltonen},
  title        = {Assessment of Health Service Quality Through Electronic Health Record
                  - {A} Scoping Review},
  booktitle    = {{MIE}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {294},
  pages        = {520--524},
  publisher    = {{IOS} Press},
  year         = {2022}
}
@inproceedings{DBLP:conf/monami/FangGZX022,
  author       = {Yujie Fang and
                  Chao Gao and
                  Xinyue Zhou and
                  Jianmao Xiao and
                  Zhiyong Feng},
  title        = {A Framework for Healthcare Data Integration Based on Model-as-a-Service},
  booktitle    = {{MONAMI}},
  series       = {Lecture Notes of the Institute for Computer Sciences, Social Informatics
                  and Telecommunications Engineering},
  volume       = {474},
  pages        = {154--168},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/msie/BinsarKBK22,
  author       = {Faisal Binsar and
                  Rano Kartono and
                  Agustinus Bandur and
                  Wibowo Kosasih},
  title        = {Digital Transformation of Information Fulfillment and Patient Engagement
                  for Health Service Safety},
  booktitle    = {{MSIE}},
  pages        = {229--236},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/noms/KumarYH22,
  author       = {Tanesh Kumar and
                  Mika Ylianttia and
                  Erkki Harjula},
  title        = {Securing Edge Services for Future Smart Healthcare and Industrial
                  IoT Applications},
  booktitle    = {{NOMS}},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/sai/Mohanraj22,
  author       = {Renuka Mohanraj},
  title        = {Secured Digital Oblivious Pseudorandom and Linear Regression Privacy
                  for Connected Health Services},
  booktitle    = {{SAI} {(3)}},
  series       = {Lecture Notes in Networks and Systems},
  volume       = {508},
  pages        = {804--824},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/sbsi/QuincozesQKMK22,
  author       = {Vagner Ereno Quincozes and
                  Silvio E. Quincozes and
                  Diego Kreutz and
                  Rodrigo B. Mansilha and
                  Juliano F. Kazienko},
  title        = {A Mobile Application for on-Demand Scheduling of Health Services},
  booktitle    = {{SBSI}},
  pages        = {45:1--45:8},
  publisher    = {{ACM}},
  year         = {2022}
}
@inproceedings{DBLP:conf/stpis/IkwunneHW22,
  author       = {Tochukwu Arinze Ikwunne and
                  Lucy Hederman and
                  P. J. Wall},
  title        = {Co-creating digital health service: Activity theory and communicative
                  ecology framework analysis},
  booktitle    = {{STPIS}},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3239},
  pages        = {64--73},
  publisher    = {CEUR-WS.org},
  year         = {2022}
}
@inproceedings{DBLP:conf/ucami/Thendral22,
  author       = {S. Ephina Thendral},
  title        = {The Effect of Socio-Temporal Factors in the Prediction of Home Healthcare
                  Service Utilization},
  booktitle    = {UCAmI},
  series       = {Lecture Notes in Networks and Systems},
  volume       = {594},
  pages        = {101--112},
  publisher    = {Springer},
  year         = {2022}
}
@inproceedings{DBLP:conf/wac2/JiaD22,
  author       = {Chaowei Jia and
                  Fei Dong},
  title        = {Research on Intelligent collar animal husbandry health diagnosis service
                  platform based on Cloud Computing},
  booktitle    = {{WAC}},
  pages        = {489--493},
  publisher    = {{IEEE}},
  year         = {2022}
}
@inproceedings{DBLP:conf/whiceb/WeiYZ22,
  author       = {Yuhan Wei and
                  Xiangbin Yan and
                  Tingting Zhang},
  title        = {Patients' Selection Behaviour of Healthcare Service Channels in the
                  Context of Online and Offline Integration},
  booktitle    = {{WHICEB}},
  pages        = {76},
  publisher    = {Association for Information Systems},
  year         = {2022}
}
@incollection{DBLP:series/sci/Figueroa-GarciaFN22,
  author       = {Juan Carlos Figueroa{-}Garc{\'{\i}}a and
                  Carlos Franco and
                  Roman Neruda},
  title        = {An Optimization Model for Location-Allocation of Health Services Under
                  Uncertainty},
  booktitle    = {Computational Intelligence Methodologies Applied to Sustainable Development
                  Goals},
  series       = {Studies in Computational Intelligence},
  volume       = {1036},
  pages        = {97--108},
  publisher    = {Springer},
  year         = {2022}
}
@proceedings{DBLP:conf/healthcom/2022,
  title        = {{IEEE} International Conference on E-health Networking, Application
                  {\&} Services, HealthCom 2022, Genoa, Italy, October 17-19, 2022},
  publisher    = {{IEEE}},
  year         = {2022}
}
@article{DBLP:journals/corr/abs-2204-00961,
  author       = {Ji Fang and
                  Vincent C. S. Lee and
                  Haiyan Wang},
  title        = {Dynamic physical activity recommendation on personalised mobile health
                  information service: {A} deep reinforcement learning approach},
  journal      = {CoRR},
  volume       = {abs/2204.00961},
  year         = {2022}
}
@article{DBLP:journals/corr/abs-2204-02521,
  author       = {Ji Fang and
                  Vincent C. S. Lee and
                  Haiyan Wang},
  title        = {Service resource allocation problem in the IoT driven personalized
                  healthcare information platform},
  journal      = {CoRR},
  volume       = {abs/2204.02521},
  year         = {2022}
}
@article{DBLP:journals/corr/abs-2209-05457,
  author       = {Najma Taimoor and
                  Semeen Rehman},
  title        = {Reliable and Resilient {AI} and IoT-based Personalised Healthcare
                  Services: {A} Survey},
  journal      = {CoRR},
  volume       = {abs/2209.05457},
  year         = {2022}
}
@phdthesis{DBLP:phd/dnb/Muller21b,
  author       = {Nadine Muller},
  title        = {Acceptability and feasibility of a mobile wallet for maternal health
                  care services in Madagascar: a mixed-methods study},
  school       = {University of Heidelberg, Germany},
  year         = {2021}
}
@phdthesis{DBLP:phd/gr/Papageorgiou21a,
  author       = {Achilleas Papageorgiou},
  title        = {Personalized health services in IoT and privacy},
  school       = {University of Piraeus, Greece},
  year         = {2021}
}
@phdthesis{DBLP:phd/hal/Zhang21b,
  author       = {Liwen Zhang},
  title        = {De la vision m{\'{e}}tier {\`{a}} la g{\'{e}}n{\'{e}}ration
                  assist{\'{e}}e de plannings pour la coordination centralis{\'{e}}e
                  de services de soins {\`{a}} domicile. (From business vision to assisted
                  schedule generation for centralized coordination of home health care
                  services)},
  school       = {{\'{E}}cole des Mines d'Albi-Carmaux, France},
  year         = {2021}
}
@phdthesis{DBLP:phd/hal/aboelfotoh21,
  author       = {Randa M. Abdelmoneem},
  title        = {Quality of service and privacy in internet of things dedicated to
                  healthcare. (Qualit{\'{e}} de service et vie priv{\'{e}}e
                  dans l'Internet des objets d{\'{e}}di{\'{e}} {\`{a}} la
                  sant{\'{e}})},
  school       = {American University in Cairo, Egypt},
  year         = {2021}
}
@article{DBLP:journals/access/IqbalJAK21,
  author       = {Naeem Iqbal and
                  Faisal Jamil and
                  Shabir Ahmad and
                  DoHyeun Kim},
  title        = {A Novel Blockchain-Based Integrity and Reliable Veterinary Clinic
                  Information Management System Using Predictive Analytics for Provisioning
                  of Quality Health Services},
  journal      = {{IEEE} Access},
  volume       = {9},
  pages        = {8069--8098},
  year         = {2021}
}
@article{DBLP:journals/access/IslamKKH21,
  author       = {Johirul Islam and
                  Tanesh Kumar and
                  Ivana Kovacevic and
                  Erkki Harjula},
  title        = {Resource-Aware Dynamic Service Deployment for Local IoT Edge Computing:
                  Healthcare Use Case},
  journal      = {{IEEE} Access},
  volume       = {9},
  pages        = {115868--115884},
  year         = {2021}
}
@article{DBLP:journals/access/LeH21,
  author       = {Tuan{-}Vinh Le and
                  Chien{-}Lung Hsu},
  title        = {An Anonymous Key Distribution Scheme for Group Healthcare Services
                  in 5G-Enabled Multi-Server Environments},
  journal      = {{IEEE} Access},
  volume       = {9},
  pages        = {53408--53422},
  year         = {2021}
}
@article{DBLP:journals/access/QureshiMZIK21,
  author       = {Haneya Naeem Qureshi and
                  Marvin Manalastas and
                  Syed Muhammad Asad Zaidi and
                  Ali Imran and
                  Mohamad Omar Al Kalaa},
  title        = {Service Level Agreements for 5G and Beyond: Overview, Challenges and
                  Enablers of 5G-Healthcare Systems},
  journal      = {{IEEE} Access},
  volume       = {9},
  pages        = {1044--1061},
  year         = {2021}
}
@article{DBLP:journals/aei/TuLZC21,
  author       = {Lei Tu and
                  Yaqiong Lv and
                  Yajie Zhang and
                  Xiaohua Cao},
  title        = {Logistics service provider selection decision making for healthcare
                  industry based on a novel weighted density-based hierarchical clustering},
  journal      = {Adv. Eng. Informatics},
  volume       = {48},
  pages        = {101301},
  year         = {2021}
}
@article{DBLP:journals/artmed/EsmailiBPKG21,
  author       = {Nazanin Esmaili and
                  Quinlan D. Buchlak and
                  Massimo Piccardi and
                  Bernie Kruger and
                  Federico Girosi},
  title        = {Multichannel mixture models for time-series analysis and classification
                  of engagement with multiple health services: An application to psychology
                  and physiotherapy utilization patterns after traffic accidents},
  journal      = {Artif. Intell. Medicine},
  volume       = {111},
  pages        = {101997},
  year         = {2021}
}
@article{DBLP:journals/asc/BabroudiSG21,
  author       = {Naeira Elyas Pour Babroudi and
                  Kamyar Sabri{-}Laghaie and
                  Nazli Ghanbari Ghoushchi},
  title        = {Re-evaluation of the healthcare service quality criteria for the Covid-19
                  pandemic: Z-number fuzzy cognitive map},
  journal      = {Appl. Soft Comput.},
  volume       = {112},
  pages        = {107775},
  year         = {2021}
}
@article{DBLP:journals/asc/EcerP21,
  author       = {Fatih Ecer and
                  Dragan Pamucar},
  title        = {{MARCOS} technique under intuitionistic fuzzy environment for determining
                  the {COVID-19} pandemic performance of insurance companies in terms
                  of healthcare services},
  journal      = {Appl. Soft Comput.},
  volume       = {104},
  pages        = {107199},
  year         = {2021}
}
@article{DBLP:journals/cem/ShinKCCHC21,
  author       = {Younghwan Shin and
                  Sangdo Kim and
                  Jong{-}Moon Chung and
                  Hyun Soo Chung and
                  Sang Gil Han and
                  Junho Cho},
  title        = {Emergency Department Return Prediction System Using Blood Samples
                  With LightGBM for Smart Health Care Services},
  journal      = {{IEEE} Consumer Electron. Mag.},
  volume       = {10},
  number       = {3},
  pages        = {42--48},
  year         = {2021}
}
@article{DBLP:journals/cin/XieJZQCLH21,
  author       = {Wenxiu Xie and
                  Meng Ji and
                  Mengdan Zhao and
                  Xiaobo Qian and
                  Chi{-}Yin Chow and
                  Kam{-}Yiu Lam and
                  Tianyong Hao},
  title        = {Supporting Risk-Aware Use of Online Translation Tools in Delivering
                  Mental Healthcare Services among Spanish-Speaking Populations},
  journal      = {Comput. Intell. Neurosci.},
  volume       = {2021},
  pages        = {1011197:1--1011197:13},
  year         = {2021}
}
@article{DBLP:journals/cj/MondalM21,
  author       = {Safikureshi Mondal and
                  Nandini Mukherjee},
  title        = {Pruning of Health Data in Mobile-Assisted Remote Healthcare Service
                  Delivery},
  journal      = {Comput. J.},
  volume       = {64},
  number       = {10},
  pages        = {1549--1564},
  year         = {2021}
}
@article{DBLP:journals/cleiej/Maria-ElenaADDP21,
  author       = {Mar{\'{\i}}a Elena Garc{\'{\i}}a{-}D{\'{\i}}az and
                  Le{\'{o}}n Silvano Alvaro and
                  Diego P. Pinto{-}Roa and
                  Ocampos N. David and
                  Marcelo Pederzani},
  title        = {Electronic Health Records {(EHR)} of the Emergency Service of the
                  Hospital de Cl{\'{\i}}nicas: Case Study},
  journal      = {{CLEI} Electron. J.},
  volume       = {24},
  number       = {2},
  year         = {2021}
}
@article{DBLP:journals/cmpb/ShahzadANMIM21,
  author       = {Syed Khuram Shahzad and
                  Daniyal Ahmed and
                  Muhammad Raza Naqvi and
                  Muhammad Tahir Mushtaq and
                  Muhammad Waseem Iqbal and
                  Farrukh Munir},
  title        = {Ontology Driven Smart Health Service Integration},
  journal      = {Comput. Methods Programs Biomed.},
  volume       = {207},
  pages        = {106146},
  year         = {2021}
}
@article{DBLP:journals/comcom/SlimenBPASKATGB21,
  author       = {Yosra Ben Slimen and
                  Joanna Balcerzak and
                  Albert Pag{\`{e}}s and
                  Fernando Agraz and
                  Salvatore Spadaro and
                  Konstantinos Koutsopoulos and
                  Mustafa Al{-}Bado and
                  Thuy Truong and
                  Pietro G. Giardina and
                  Giacomo Bernini},
  title        = {Quality of perception prediction in 5G slices for e-Health services
                  using user-perceived QoS},
  journal      = {Comput. Commun.},
  volume       = {178},
  pages        = {1--13},
  year         = {2021}
}
@article{DBLP:journals/computing/DomadiyaR21,
  author       = {Nikunj Domadiya and
                  Udai Pratap Rao},
  title        = {Improving healthcare services using source anonymous scheme with privacy
                  preserving distributed healthcare data collection and mining},
  journal      = {Computing},
  volume       = {103},
  number       = {1},
  pages        = {155--177},
  year         = {2021}
}
@article{DBLP:journals/cscw/VlachokyriakosC21,
  author       = {Vasilis Vlachokyriakos and
                  Clara Crivellaro and
                  Hara Kouki and
                  Christos Giovanopoulos and
                  Patrick Olivier},
  title        = {Research with a Solidarity Clinic: Design Implications for {CSCW}
                  Healthcare Service Design},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {30},
  number       = {5},
  pages        = {757--783},
  year         = {2021}
}
@article{DBLP:journals/eait/IyamuN21,
  author       = {Tiko Iyamu and
                  Khaya Nunu},
  title        = {Healthcare data management conceptual framework for service delivery},
  journal      = {Educ. Inf. Technol.},
  volume       = {26},
  number       = {3},
  pages        = {3513--3527},
  year         = {2021}
}
@article{DBLP:journals/eis/RahiKA21,
  author       = {Samar Rahi and
                  Mubbsher Munawar Khan and
                  Mahmoud Alghizzawi},
  title        = {Factors influencing the adoption of telemedicine health services during
                  {COVID-19} pandemic crisis: an integrative research model},
  journal      = {Enterp. Inf. Syst.},
  volume       = {15},
  number       = {6},
  pages        = {769--793},
  year         = {2021}
}
@article{DBLP:journals/electronicmarkets/MaierRW21,
  author       = {Edith Maier and
                  Ulrich Reimer and
                  Nilmini Wickramasinghe},
  title        = {Digital healthcare services},
  journal      = {Electron. Mark.},
  volume       = {31},
  number       = {4},
  pages        = {743--746},
  year         = {2021}
}
@article{DBLP:journals/electronicmarkets/MasuchGT21,
  author       = {Kristin Masuch and
                  Maike Greve and
                  Simon Trang},
  title        = {What to do after a data breach? Examining apology and compensation
                  as response strategies for health service providers},
  journal      = {Electron. Mark.},
  volume       = {31},
  number       = {4},
  pages        = {829--848},
  year         = {2021}
}
@article{DBLP:journals/electronicmarkets/WuDWG21,
  author       = {Hong Wu and
                  Zhaohua Deng and
                  Bin Wang and
                  Sumeet Gupta},
  title        = {How does service price influence patients' decisions? An examination
                  of the free-market pricing mechanism in online health communities},
  journal      = {Electron. Mark.},
  volume       = {31},
  number       = {4},
  pages        = {877--893},
  year         = {2021}
}
@article{DBLP:journals/eor/CinarSB21,
  author       = {Ahmet {\c{C}}inar and
                  F. Sibel Salman and
                  Bur{\c{c}}in Bozkaya},
  title        = {Prioritized single nurse routing and scheduling for home healthcare
                  services},
  journal      = {Eur. J. Oper. Res.},
  volume       = {289},
  number       = {3},
  pages        = {867--878},
  year         = {2021}
}
@article{DBLP:journals/fdgth/GreenhalghRSBFF21,
  author       = {Trisha Greenhalgh and
                  Rebecca Rosen and
                  Sara E. Shaw and
                  Richard Byng and
                  Stuart Faulkner and
                  Teresa Finlay and
                  Emily Grundy and
                  Laiba Husain and
                  Gemma Hughes and
                  Claudia Leone and
                  Lucy Moore and
                  Chrysanthi Papoutsi and
                  Catherine Pope and
                  Sarah Rybczynska{-}Bunt and
                  Alexander Rushforth and
                  Joseph P. Wherton and
                  Sietse Wieringa and
                  Gary W. Wood},
  title        = {Planning and Evaluating Remote Consultation Services: {A} New Conceptual
                  Framework Incorporating Complexity and Practical Ethics},
  journal      = {Frontiers Digit. Health},
  volume       = {3},
  pages        = {726095},
  year         = {2021}
}
@article{DBLP:journals/fdgth/LiuPLNUB21,
  author       = {Zhaolu Liu and
                  Robert L. Peach and
                  Emma L. Lawrance and
                  Ariele Noble and
                  Mark A. Ungless and
                  Mauricio Barahona},
  title        = {Listening to Mental Health Crisis Needs at Scale: Using Natural Language
                  Processing to Understand and Evaluate a Mental Health Crisis Text
                  Messaging Service},
  journal      = {Frontiers Digit. Health},
  volume       = {3},
  pages        = {779091},
  year         = {2021}
}
@article{DBLP:journals/fdgth/LuengenGAKCMTKS21,
  author       = {Marie Luengen and
                  Christopher Garrelfs and
                  Kamil Adiloglu and
                  Melanie Krueger and
                  Benjamin Cauchi and
                  Uwe Markert and
                  Marei Typlt and
                  Martin Kinkel and
                  Carsten Schultz},
  title        = {Connected Hearing Devices and Audiologists: The User-Centered Development
                  of Digital Service Innovations},
  journal      = {Frontiers Digit. Health},
  volume       = {3},
  pages        = {739370},
  year         = {2021}
}
@article{DBLP:journals/fdgth/ShawHWMRPRMWFG21,
  author       = {Sara E. Shaw and
                  Gemma Hughes and
                  Joseph P. Wherton and
                  Lucy Moore and
                  Rebecca Rosen and
                  Chrysanthi Papoutsi and
                  Alexander Rushforth and
                  Joanne Morris and
                  Gary W. Wood and
                  Stuart Faulkner and
                  Trisha Greenhalgh},
  title        = {Achieving Spread, Scale Up and Sustainability of Video Consulting
                  Services During the {COVID-19} Pandemic? Findings From a Comparative
                  Case Study of Policy Implementation in England, Wales, Scotland and
                  Northern Ireland},
  journal      = {Frontiers Digit. Health},
  volume       = {3},
  pages        = {754319},
  year         = {2021}
}
@article{DBLP:journals/fgcs/GuptaPC21,
  author       = {Shubham Gupta and
                  Balu L. Parne and
                  Narendra S. Chaudhari},
  title        = {{ISAG:} IoT-enabled and Secrecy Aware Group-based handover scheme
                  for e-health services in {M2M} communication network},
  journal      = {Future Gener. Comput. Syst.},
  volume       = {125},
  pages        = {168--187},
  year         = {2021}
}
@article{DBLP:journals/fgcs/LiLFQ21,
  author       = {Xiaoqing Li and
                  Yu Lu and
                  Xianghua Fu and
                  Yingjian Qi},
  title        = {Building the Internet of Things platform for smart maternal healthcare
                  services with wearable devices and cloud computing},
  journal      = {Future Gener. Comput. Syst.},
  volume       = {118},
  pages        = {282--296},
  year         = {2021}
}
@article{DBLP:journals/iajit/AoudiaBKK21,
  author       = {Idir Aoudia and
                  Saber Benharzallah and
                  La{\"{\i}}d Kahloul and
                  Okba Kazar},
  title        = {A multi-population genetic algorithm for adaptive QoS-aware service
                  composition in fog-IoT healthcare environment},
  journal      = {Int. Arab J. Inf. Technol.},
  volume       = {18},
  number       = {3A},
  pages        = {464--475},
  year         = {2021}
}
@article{DBLP:journals/iam/ZhangGHLV21,
  author       = {Xiaofei Zhang and
                  Xitong Guo and
                  Shuk Ying Ho and
                  Kee{-}hung Lai and
                  Doug Vogel},
  title        = {Effects of emotional attachment on mobile health-monitoring service
                  usage: An affect transfer perspective},
  journal      = {Inf. Manag.},
  volume       = {58},
  number       = {2},
  pages        = {103312},
  year         = {2021}
}
@article{DBLP:journals/ijcat/LimaASCT21,
  author       = {Italo Lima and
                  Andr{\'{e}} Magno Costa de Ara{\'{u}}jo and
                  Rychard Souza and
                  Henrique Couto and
                  Val{\'{e}}ria Ces{\'{a}}rio Times},
  title        = {A service-based software architecture for enabling the electronic
                  health record storage using Blockchain},
  journal      = {Int. J. Comput. Appl. Technol.},
  volume       = {65},
  number       = {3},
  pages        = {222--234},
  year         = {2021}
}
@article{DBLP:journals/ijdsa/KhanHIK21,
  author       = {Atikur R. Khan and
                  Khandaker Tabin Hasan and
                  Towhidul Islam and
                  Saleheen Khan},
  title        = {Forecasting respiratory tract infection episodes from prescription
                  data for healthcare service planning},
  journal      = {Int. J. Data Sci. Anal.},
  volume       = {11},
  number       = {2},
  pages        = {169--180},
  year         = {2021}
}
@article{DBLP:journals/ijfs/ShieLYW21,
  author       = {An{-}Jin Shie and
                  Ching{-}Hung Lee and
                  Shu{-}Yan Yu and
                  Chang Wang},
  title        = {A Fuzzy Design Decision Model for New Healthcare Service Conceptualization},
  journal      = {Int. J. Fuzzy Syst.},
  volume       = {23},
  number       = {1},
  pages        = {58--80},
  year         = {2021}
}
@article{DBLP:journals/ijgi/LiuLD21,
  author       = {Maohua Liu and
                  Siqi Luo and
                  Xishihui Du},
  title        = {Exploring Equity in Healthcare Services: Spatial Accessibility Changes
                  during Subway Expansion},
  journal      = {{ISPRS} Int. J. Geo Inf.},
  volume       = {10},
  number       = {7},
  pages        = {439},
  year         = {2021}
}
@article{DBLP:journals/ijgi/TaoH21,
  author       = {Zhuolin Tao and
                  Wenchao Han},
  title        = {Assessing the Impacts of Hierarchical Healthcare System on the Accessibility
                  and Spatial Equality of Healthcare Services in Shenzhen, China},
  journal      = {{ISPRS} Int. J. Geo Inf.},
  volume       = {10},
  number       = {9},
  pages        = {615},
  year         = {2021}
}
@article{DBLP:journals/ijide/RyynanenU21,
  author       = {Sanna Ryyn{\"{a}}nen and
                  Riitta Uusisalmi},
  title        = {Systematic Literature Review: Healthcare Organizations' Innovative
                  Processes as Self-Organization and Emergence of Digital Service},
  journal      = {Int. J. Innov. Digit. Econ.},
  volume       = {12},
  number       = {1},
  pages        = {1--26},
  year         = {2021}
}
@article{DBLP:journals/ijim/RossW21,
  author       = {Florian Ross and
                  Atilla Wohllebe},
  title        = {Evaluating the Service Quality of Mobile Health Versus Clinic Based
                  Intervention in Hearing Healthcare. {A} Comparative Study},
  journal      = {Int. J. Interact. Mob. Technol.},
  volume       = {15},
  number       = {10},
  pages        = {21},
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  title        = {Service Design as a Catalyst for Patient-Centered eHealth Innovation:
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}
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                  Intervention Study},
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  title        = {Bibliometric Analysis and Methodological Review of Mobile Health Services
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  journal      = {Int. J. Medical Informatics},
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}
@article{DBLP:journals/ijmi/ParkKJCLKKKJGGN21,
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  title        = {ICT-based person-centered community care platform {(IPC3P)} to enhance
                  shared decision-making for integrated health and social care services},
  journal      = {Int. J. Medical Informatics},
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}
@article{DBLP:journals/ijris/GuptaSJ21,
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  title        = {Utilising predictive analytics for decision-making and improving healthcare
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@article{DBLP:journals/ijskd/IyamuM21,
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@article{DBLP:journals/ijssmet/Srivastava21,
  author       = {Shefali Srivastava},
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@article{DBLP:journals/information/AchilonuOSENM21,
  author       = {Okechinyere J. Achilonu and
                  Victor Olago and
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                  Gideon Nimako and
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  title        = {A Text Mining Approach in the Classification of Free-Text Cancer Pathology
                  Reports from the South African National Health Laboratory Services},
  journal      = {Inf.},
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}
@article{DBLP:journals/internet/JovanovicBC21,
  author       = {Mladan Jovanovic and
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  title        = {Chatbots as Conversational Healthcare Services},
  journal      = {{IEEE} Internet Comput.},
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  author       = {Hualong Yang and
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  title        = {Understanding the influence of professional status and service feedback
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@article{DBLP:journals/iotj/LiDLXCO21,
  author       = {Chaoyang Li and
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  title        = {Healthchain: Secure EMRs Management and Trading in Distributed Healthcare
                  Service System},
  journal      = {{IEEE} Internet Things J.},
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@article{DBLP:journals/iotj/LiangQXLS21a,
  author       = {Jinwen Liang and
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  title        = {Verifiable and Secure {SVM} Classification for Cloud-Based Health
                  Monitoring Services},
  journal      = {{IEEE} Internet Things J.},
  volume       = {8},
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}
@article{DBLP:journals/iotm/KhalidASKRMI21,
  author       = {Muhammad Khalid and
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  title        = {Autonomous Transportation in Emergency Healthcare Services: Framework,
                  Challenges, and Future Work},
  journal      = {{IEEE} Internet Things Mag.},
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}
@article{DBLP:journals/isf/FecherMPY21,
  author       = {Kim Fecher and
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  title        = {Assessing the Benefits of Integrating Health Information Exchange
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  journal      = {Inf. Syst. Frontiers},
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}
@article{DBLP:journals/itor/RamsheA21,
  author       = {Nasrin Ramshe and
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@article{DBLP:journals/jamia/FergusonJYGHZ21,
  author       = {Jacqueline M. Ferguson and
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  title        = {Virtual care expansion in the Veterans Health Administration during
                  the {COVID-19} pandemic: clinical services and patient characteristics
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  author       = {Tiko Iyamu and
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  title        = {{ANT} Perspective of Healthcare Big Data for Service Delivery in South
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@article{DBLP:journals/jgim/XiaoMH21,
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  author       = {Hongxia Chen},
  title        = {Innovative research on the construction of China's youth physical
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  volume       = {40},
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  author       = {Aihui Ye and
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  title        = {Augmenting {BDI} Agency with a Cognitive Service: Architecture and
                  Validation in Healthcare Domain},
  journal      = {J. Medical Syst.},
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  author       = {Jo{\~{a}}o Amaral Santos and
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  title        = {Towards the Use of Blockchain in Mobile Health Services and Applications},
  journal      = {J. Medical Syst.},
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@article{DBLP:journals/jors/RoyVG21,
  author       = {Sumanta Roy and
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                  Jordi Serra and
                  David Pubill and
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  title        = {{CURATE:} On-Demand Orchestration of Services for Health Emergencies
                  Prediction and Mitigation},
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@article{DBLP:journals/jsan/PaulRYMSNRK21,
  author       = {Shuva Paul and
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                  Mir Nusrat Mahim and
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  title        = {Industry 4.0 Applications for Medical/Healthcare Services},
  journal      = {J. Sens. Actuator Networks},
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@article{DBLP:journals/lht/MengDGZ21,
  author       = {Yuan Meng and
                  Li Dong and
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  title        = {An analysis of university students' health information service needs
                  from academic library in the post-COVID-19 age through Kano model},
  journal      = {Libr. Hi Tech},
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@article{DBLP:journals/midm/MaharjanPHBTIKH21,
  author       = {Sujen Man Maharjan and
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  title        = {Passive sensing on mobile devices to improve mental health services
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                  of families in feasibility and acceptability},
  journal      = {{BMC} Medical Informatics Decis. Mak.},
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  author       = {Lex van Velsen and
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  title        = {The formation of patient trust and its transference to online health
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  journal      = {{BMC} Medical Informatics Decis. Mak.},
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@article{DBLP:journals/misq/AyvaciCKR21,
  author       = {Mehmet U. S. Ayvaci and
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  title        = {Designing Payment Contracts for Healthcare Services to Induce Information
                  Sharing: The Adoption and the Value of Health Information Exchanges
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  journal      = {{MIS} Q.},
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@article{DBLP:journals/or/Mitropoulos21,
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  author       = {Md. Aminur Rahman and
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  title        = {Dakter Bari: Introducing Intermediary to Ensure Healthcare Services
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  author       = {Fujiko Robledo Yamamoto and
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  title        = {From Therapy to Teletherapy: Relocating Mental Health Services Online},
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@article{DBLP:journals/ppna/MasudGCAH21,
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@article{DBLP:journals/robotics/HollandKMAOMM21,
  author       = {Jane Holland and
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  title        = {Service Robots in the Healthcare Sector},
  journal      = {Robotics},
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}
@article{DBLP:journals/saem/MuruganR21,
  author       = {Raji Murugan and
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  title        = {Evaluation of in-service power transformer health condition for Inspection,
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@article{DBLP:journals/sensors/FaridESAG21,
  author       = {Farnaz Farid and
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  title        = {A Smart Biometric Identity Management Framework for Personalised IoT
                  and Cloud Computing-Based Healthcare Services},
  journal      = {Sensors},
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@article{DBLP:journals/sensors/VulpeCDKPZ21,
  author       = {Alexandru Vulpe and
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  title        = {Enabling Security Services in Socially Assistive Robot Scenarios for
                  Healthcare Applications},
  journal      = {Sensors},
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@article{DBLP:journals/soco/BatistaMAM21,
  author       = {Deise de Ara{\'{u}}jo Batista and
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                  Denise Dumke de Medeiros},
  title        = {Quality assessment for improving healthcare service management},
  journal      = {Soft Comput.},
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@article{DBLP:journals/soco/El-RahmanA21,
  author       = {Sahar A. El{-}Rahman and
                  Ala Saleh D. Alluhaidan},
  title        = {Blockchain technology and IoT-edge framework for sharing healthcare
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  journal      = {Soft Comput.},
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  pages        = {13753--13777},
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@article{DBLP:journals/tcbb/YanJJW21,
  author       = {Ke Yan and
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  title        = {Guest Editorial: Machine Learning for AI-Enhanced Healthcare and Medical
                  Services: New Development and Promising Solution},
  journal      = {{IEEE} {ACM} Trans. Comput. Biol. Bioinform.},
  volume       = {18},
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@article{DBLP:journals/tcbb/ZhangBYCLY21,
  author       = {Qingchen Zhang and
                  Changchuan Bai and
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                  Peng Li and
                  Hang Yu},
  title        = {A Unified Smart Chinese Medicine Framework for Healthcare and Medical
                  Services},
  journal      = {{IEEE} {ACM} Trans. Comput. Biol. Bioinform.},
  volume       = {18},
  number       = {3},
  pages        = {882--890},
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@article{DBLP:journals/tgis/WangWO21,
  author       = {Changzhen Wang and
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  title        = {Network optimization approach to delineating health care service areas:
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  journal      = {Trans. {GIS}},
  volume       = {25},
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  year         = {2021}
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@article{DBLP:journals/tnse/BhattacharyaTBT21,
  author       = {Pronaya Bhattacharya and
                  Sudeep Tanwar and
                  Umesh Bodkhe and
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  title        = {BinDaaS: Blockchain-Based Deep-Learning as-a-Service in Healthcare
                  4.0 Applications},
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  number       = {2},
  pages        = {1242--1255},
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@article{DBLP:journals/tomacs/RoySG21,
  author       = {Sudipendra Nath Roy and
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  title        = {Application of Simulation in Healthcare Service Operations: {A} Review
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  volume       = {31},
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@article{DBLP:journals/tomccap/SahuSP21,
  author       = {Amiya Kumar Sahu and
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  title        = {Lightweight Multi-party Authentication and Key Agreement Protocol
                  in IoT-based E-Healthcare Service},
  journal      = {{ACM} Trans. Multim. Comput. Commun. Appl.},
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  number       = {2s},
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@article{DBLP:journals/wicomm/AkbarzadehBK21,
  author       = {Omid Akbarzadeh and
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  title        = {IoT-Based Smart Management of Healthcare Services in Hospital Buildings
                  during {COVID-19} and Future Pandemics},
  journal      = {Wirel. Commun. Mob. Comput.},
  volume       = {2021},
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@article{DBLP:journals/wicomm/YangH21,
  author       = {Huali Yang and
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  title        = {National Sports {AI} Health Management Service System Based on Edge
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@article{DBLP:journals/wpc/KimK21,
  author       = {Bong{-}Hyun Kim and
                  Dong{-}Il Kim},
  title        = {Implementation of a Multimedia Computing Healthcare Service Using
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  journal      = {Wirel. Pers. Commun.},
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@article{DBLP:journals/wpc/KumariR21,
  author       = {Saru Kumari and
                  Km. Renuka},
  title        = {Design of a Password Authentication and Key Agreement Scheme to Access
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  journal      = {Wirel. Pers. Commun.},
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@article{DBLP:journals/wpc/MohapatroS21,
  author       = {Manorama Mohapatro and
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  title        = {An Experimental Study of Distributed Denial of Service and Sink Hole
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  journal      = {Wirel. Pers. Commun.},
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}
@article{DBLP:journals/wpc/RustagiSSSBRR21,
  author       = {Aanshi Rustagi and
                  Mansi Shukla and
                  F. C. D. Samuel and
                  Ananda Kumar Subramanian and
                  Amit Banerjee and
                  Sangeetha Ramaswamy and
                  Lakshmanan Ramanathan},
  title        = {Data Analysis and Interpretation in IoT-Based Systems for Critical
                  Medical Services and Healthcare Applications},
  journal      = {Wirel. Pers. Commun.},
  volume       = {118},
  number       = {2},
  pages        = {933--948},
  year         = {2021}
}
@inproceedings{DBLP:conf/ACMdis/JungKL21,
  author       = {Inchan Jung and
                  Hankyung Kim and
                  Youn{-}Kyung Lim},
  title        = {Understanding How Users Experience the Physiological Expression of
                  Non-humanoid Voice-based Conversational Agent in Healthcare Services},
  booktitle    = {Conference on Designing Interactive Systems},
  pages        = {1433--1446},
  publisher    = {{ACM}},
  year         = {2021}
}
@inproceedings{DBLP:conf/acis/TortorellaFT21,
  author       = {Guilherme Luz Tortorella and
                  Flavio S. Fogliatto and
                  Diego A. Tlapa},
  title        = {Digital Transformation of Health Services Value Streams},
  booktitle    = {{ACIS}},
  pages        = {1},
  year         = {2021}
}
@inproceedings{DBLP:conf/acit3/PiusOM21,
  author       = {Assumpta Mbatha Pius and
                  Kennedy Ogada and
                  Tobias Mwalili},
  title        = {Supervised Machine Learning Modelling of Demand for Outpatient Health-Care
                  Services in Kenya using Artificial Neural Networks and Regression
                  Decision Trees},
  booktitle    = {{ACIT}},
  pages        = {1--7},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/adma/Ben-TovimBBQ22,
  author       = {David Ben{-}Tovim and
                  Mariusz Bajger and
                  Viet Duong Bui and
                  Shaowen Qin},
  title        = {Network Graph Analysis of Hospital and Health Services Functional
                  Structures},
  booktitle    = {{ADMA}},
  series       = {Lecture Notes in Computer Science},
  volume       = {13087},
  pages        = {33--44},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/africom/ManhibiRSDS21,
  author       = {Ronald Manhibi and
                  Laura Ruckstuhl and
                  Amadeus Shamu and
                  Janneke van Dijk and
                  Gertjan van Stam},
  title        = {A Portfolio of Digital Platforms and Services for Digital Health Interventions,
                  {A} Case in Masvingo Province, Zimbabwe},
  booktitle    = {{AFRICOMM}},
  series       = {Lecture Notes of the Institute for Computer Sciences, Social Informatics
                  and Telecommunications Engineering},
  volume       = {443},
  pages        = {69--79},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/ahfe/MattilaKTL21,
  author       = {Susanna Mattila and
                  Ismo Kinnari and
                  Sari Tappura and
                  Mervi Lehto},
  title        = {Promoting Occupational Safety, Health, and Well-Being in Emergency
                  Medical Services},
  booktitle    = {{AHFE} {(4)}},
  series       = {Lecture Notes in Networks and Systems},
  volume       = {262},
  pages        = {324--330},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/aiam/Han21a,
  author       = {Xi Han},
  title        = {Research on the Impact of Artificial Intelligence Assist Technology
                  on Health Using Online Service System and Computer Facial Recognition},
  booktitle    = {{AIAM} {(ACM)}},
  pages        = {2175--2180},
  publisher    = {{ACM}},
  year         = {2021}
}
@inproceedings{DBLP:conf/amcis/KusAKT21,
  author       = {Kevin Kus and
                  Tim Arlinghaus and
                  Patricia Kaj{\"{u}}ter and
                  Frank Teuteberg},
  title        = {Success Factors of Case Management Software Supporting Healthcare
                  Patient Services - {A} User-Driven Perspective},
  booktitle    = {{AMCIS}},
  publisher    = {Association for Information Systems},
  year         = {2021}
}
@inproceedings{DBLP:conf/amia/RislingSKCM21,
  author       = {Tracie Risling and
                  Gillian Strudwick and
                  Iman Kassam and
                  Courtney Carlberg and
                  John Tyler Moss},
  title        = {Being SaskWell: Implementing a Two-Way Texting Service to Support
                  Mental Health and Wellness Connectivity},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2021}
}
@inproceedings{DBLP:conf/amia/SamuyOZ21,
  author       = {Nichole Samuy and
                  Bunyamin Ozaydin and
                  Ferhat D. Zengul},
  title        = {Incorporation of American Hospital Association Annual Survey Data
                  into a Health Services Research Data Warehouse},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2021}
}
@inproceedings{DBLP:conf/amia/StoryRPFD21,
  author       = {Kristin M. Story and
                  Sheri L. Robb and
                  Alaina Preddie and
                  Mindy E. Flanagan and
                  Teresa M. Damush},
  title        = {Service Delivery Adaptations: Telehealth Creative Arts Therapy in
                  the Veterans Health Administration},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2021}
}
@inproceedings{DBLP:conf/amia/VinsonO21,
  author       = {Madison Vinson and
                  Bunyamin Ozaydin},
  title        = {Integrating Hospital Compare Data into the Health Services Research
                  Data Warehouse},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2021}
}
@inproceedings{DBLP:conf/ant/MoreiraMS21,
  author       = {Ailton Moreira and
                  Rui Miranda and
                  Manuel Filipe Santos},
  title        = {Health Professional's Decision-Making Based on Multichannel Interaction
                  Services},
  booktitle    = {{ANT/EDI40}},
  series       = {Procedia Computer Science},
  volume       = {184},
  pages        = {899--904},
  publisher    = {Elsevier},
  year         = {2021}
}
@inproceedings{DBLP:conf/bigdatasec/KimJ21,
  author       = {Dae{-}young Kim and
                  Karuna P. Joshi},
  title        = {A Semantically Rich Knowledge Graph to Automate {HIPAA} Regulations
                  for Cloud Health {IT} Services},
  booktitle    = {BigDataSecurity},
  pages        = {7--12},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/biostec/AlattasTLFCSK21,
  author       = {Aishah Alattas and
                  Gisbert W. Teepe and
                  Konstantin Leidenberger and
                  Elgar Fleisch and
                  Lorainne Tudor Car and
                  Alicia Salamanca{-}Sanabria and
                  Tobias Kowatsch},
  title        = {To What Scale Are Conversational Agents Used by Top-funded Companies
                  Offering Digital Mental Health Services for Depression?},
  booktitle    = {{HEALTHINF}},
  pages        = {801--808},
  publisher    = {{SCITEPRESS}},
  year         = {2021}
}
@inproceedings{DBLP:conf/biostec/BadrCR21,
  author       = {Nabil Georges Badr and
                  Luca Carrubbo and
                  Marguerita Ruberto},
  title        = {Responding to {COVID-19:} Potential Hospital-at-Home Solutions to
                  Re-configure the Healthcare Service Ecosystem},
  booktitle    = {{HEALTHINF}},
  pages        = {344--351},
  publisher    = {{SCITEPRESS}},
  year         = {2021}
}
@inproceedings{DBLP:conf/biostec/KellerYTHLWMMK21,
  author       = {Roman Keller and
                  Jiali Yao and
                  Gisbert W. Teepe and
                  Sven Hartmann and
                  Kim{-}Morgaine Lohse and
                  Florian von Wangenheim and
                  Falk M{\"{u}}ller{-}Riemenschneider and
                  Jacqueline Louise Mair and
                  Tobias Kowatsch},
  title        = {Are Conversational Agents Used at Scale by Companies Offering Digital
                  Health Services for the Management and Prevention of Diabetes?},
  booktitle    = {{HEALTHINF}},
  pages        = {811--816},
  publisher    = {{SCITEPRESS}},
  year         = {2021}
}
@inproceedings{DBLP:conf/bis/LazuardiSASAW21,
  author       = {Lutfan Lazuardi and
                  Guardian Yoki Sanjaya and
                  Pungkas Bahjuri Ali and
                  Renova Glorya Montesori Siahaan and
                  Lia Achmad and
                  Hanifah Wulandari},
  title        = {Interoperability of Health Digitalization Case Study on Use of Information
                  Technology for Maternal and Child Health Services in Indonesia},
  booktitle    = {{BIS}},
  pages        = {317--327},
  year         = {2021}
}
@inproceedings{DBLP:conf/cascon/KazmiBC21,
  author       = {Syed Kazmi and
                  Aysun Bozanta and
                  Mucahit Cevik},
  title        = {Time series forecasting for patient arrivals in online health services},
  booktitle    = {{CASCON}},
  pages        = {43--52},
  publisher    = {{ACM}},
  year         = {2021}
}
@inproceedings{DBLP:conf/ccwc/MertadewiPS21,
  author       = {Putu Dela Apsari Mertadewi and
                  Warih Puspitasari and
                  Muhardi Saputra},
  title        = {Optimization of Event Management Activity in Public Health Services
                  Using OpenERP with Quickstart Approach},
  booktitle    = {{CCWC}},
  pages        = {439--444},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/chase/AbdeenASES21,
  author       = {Mohammad A. R. Abdeen and
                  Mohamed Hossam Ahmed and
                  Hafez Seliem and
                  Mustafa El{-}Nainay and
                  Tarek Rahil Sheltami},
  title        = {Improving the Performance of Ambulance Emergency Service Using Smart
                  Health Systems},
  booktitle    = {{CHASE}},
  pages        = {205--209},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/comsnets/KauravRV21,
  author       = {Ramakant Singh Kaurav and
                  Rashmi Ranjan Rout and
                  Satish Vemireddy},
  title        = {Blockchain for Emergency Vehicle Routing in Healthcare Services: An
                  Integrated Secure and Trustworthy System},
  booktitle    = {{COMSNETS}},
  pages        = {623--628},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/comsnets/KavithaMS21,
  author       = {D. Kavitha and
                  A. Murugan and
                  Mithileysh Sathiyanarayanan},
  title        = {Deep Analysis of Dementia Disorder Using Artificial Intelligence to
                  Improve Healthcare Services},
  booktitle    = {{COMSNETS}},
  pages        = {378--380},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/comsnets/ShrivastavaS21,
  author       = {Swapnil Shrivastava and
                  T. K. Srikanth},
  title        = {A Dynamic Access Control Policy for Healthcare Service Delivery in
                  Healthcare Ecosystem using Electronic Health Records},
  booktitle    = {{COMSNETS}},
  pages        = {662--667},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/cscs/ZincaMDD21,
  author       = {Gabriela Zinca and
                  Stefan Alexandru Mocanu and
                  Ana{-}Maria Dragulinescu and
                  Radu Dobrescu},
  title        = {Assessment of quality of health services in fractal-organized connectionist
                  networks},
  booktitle    = {{CSCS}},
  pages        = {227--231},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/desrist/IslamRKC21,
  author       = {Ashraful Islam and
                  Mohammad Masudur Rahman and
                  Md Faisal Kabir and
                  Beenish M. Chaudhry},
  title        = {A Health Service Delivery Relational Agent for the {COVID-19} Pandemic},
  booktitle    = {{DESRIST}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12807},
  pages        = {34--39},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/ecil/Eriksson-BackaA21,
  author       = {Kristina Eriksson{-}Backa and
                  Farhan Ahmad and
                  Isto Huvila and
                  Heidi P. K. Enwald and
                  Noora Hirvonen},
  title        = {Everyday Health Information Literacy and Attitudes Towards Digital
                  Health Services Among Finnish Older Adults},
  booktitle    = {{ECIL}},
  series       = {Communications in Computer and Information Science},
  volume       = {1533},
  pages        = {314--325},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/ghtc/NielsenK21,
  author       = {Brita Fladvad Nielsen and
                  Paras Khanal},
  title        = {A theory of change for cleaner cooking: building a health belief model
                  for service design starting with the slums of Kathmandu},
  booktitle    = {{GHTC}},
  pages        = {327--330},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/hai/IslamC21,
  author       = {Ashraful Islam and
                  Beenish Moalla Chaudhry},
  title        = {Identifying User Personas for Engagement with a {COVID-19} Health
                  Service Delivery Relational Agent},
  booktitle    = {{HAI}},
  pages        = {364--366},
  publisher    = {{ACM}},
  year         = {2021}
}
@inproceedings{DBLP:conf/hci/ChenG21a,
  author       = {Yiming Chen and
                  Zhenyu Gu},
  title        = {A Compact Automated Tablet Dispensing {\&} Packaging System for
                  Community Healthcare Facilities to Provide Unit Dose Repackaging Service},
  booktitle    = {{HCI} {(26)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12787},
  pages        = {210--222},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/hicss/WalkerFR21,
  author       = {Cameron G. Walker and
                  Nikolaus Furian and
                  Melanie Reuter{-}Oppermann},
  title        = {Introduction to the Minitrack on Optimization, Simulation and {IT}
                  for Healthcare Processes and Services},
  booktitle    = {{HICSS}},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2021}
}
@inproceedings{DBLP:conf/icdh/CaoLW21,
  author       = {Zhanqiang Cao and
                  Lin Liu and
                  Jianmin Wang},
  title        = {Intelligent Health Information Services Requirements Revisited from
                  an Actor's Perspective},
  booktitle    = {{ICDH}},
  pages        = {244--253},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/icdh/MoghaddamIT21,
  author       = {Parisa Moghaddam and
                  Shahrear Iqbal and
                  Issa Traor{\'{e}}},
  title        = {A Framework for Secure Logging in Precision Healthcare Cloud-based
                  Services},
  booktitle    = {{ICDH}},
  pages        = {212--214},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/icdh/NanXWBMQ21,
  author       = {Jingwen Nan and
                  Li{-}Qun Xu and
                  Qingsong Wang and
                  Changyu Bu and
                  Jianjun Ma and
                  Feng Qiao},
  title        = {Enabling Tiered and Coordinated Services in a Health Community of
                  Primary Care Facilities and County Hospitals Based on {HL7} {FHIR}},
  booktitle    = {{ICDH}},
  pages        = {254--259},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/iceei/ZainiAALRM21,
  author       = {Abbas Salimi Zaini and
                  Siti Norul Huda Sheikh Abdullah and
                  Khairul Akram Zainol Ariffin and
                  Meng Chun Lam and
                  Rusdi Bin Abd Rashid and
                  Zainudin Muhamad},
  title        = {Health Monitoring Framework for Drug Addict Rehab in Cure {\&}
                  Care Service Centre Malaysia},
  booktitle    = {{ICEEI}},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/icimth/Hakula21,
  author       = {Jaakko Hakula},
  title        = {The Biopsychosocial Actor in the Contexts of Health and Human Services
                  Informatics},
  booktitle    = {{ICIMTH}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {289},
  pages        = {236--239},
  publisher    = {{IOS} Press},
  year         = {2021}
}
@inproceedings{DBLP:conf/icimth/Wynn21,
  author       = {Rolf Wynn},
  title        = {Drawing on the Doctor-Patient Relationship in e-Health Services},
  booktitle    = {{ICIMTH}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {289},
  pages        = {160--161},
  publisher    = {{IOS} Press},
  year         = {2021}
}
@inproceedings{DBLP:conf/icis/HassandoustJS21,
  author       = {Farkhondeh Hassandoust and
                  Allen C. Johnston and
                  Tripti Singh},
  title        = {Smart Pay-As-You-Live Services in Healthcare: {A} Balance Theory Perspective},
  booktitle    = {{ICIS}},
  publisher    = {Association for Information Systems},
  year         = {2021}
}
@inproceedings{DBLP:conf/icis/ZhaoT21,
  author       = {Anqi Zhao and
                  Qian Tang},
  title        = {Channel Integration Services in Online Healthcare Communities},
  booktitle    = {{ICIS}},
  publisher    = {Association for Information Systems},
  year         = {2021}
}
@inproceedings{DBLP:conf/iciscae/TangZYD21,
  author       = {Xinzhong Tang and
                  Bing Zhuang and
                  Ying Yao and
                  Xuesong Dong},
  title        = {Research on high-reliability intelligent-sensing health service support
                  platform and key technologies based on Biometrics and blockchain security
                  technology},
  booktitle    = {{ICISCAE} {(ACM)}},
  pages        = {2514--2518},
  publisher    = {{ACM}},
  year         = {2021}
}
@inproceedings{DBLP:conf/icmhi/AlahmadiABA21,
  author       = {Rawan Alahmadi and
                  Shoroog Almimony and
                  Rahaf Bahakeem and
                  Amany Alnahdi},
  title        = {Health Records Retrieval System: {A} Web-Service Approach},
  booktitle    = {{ICMHI}},
  pages        = {145--149},
  publisher    = {{ACM}},
  year         = {2021}
}
@inproceedings{DBLP:conf/icmhi/BitarafRJMMJSN21,
  author       = {Ehsan Bitaraf and
                  Fatemeh Sarani Rad and
                  Maryam Jafarpour and
                  Reza Milabi and
                  Akbar Maleki and
                  Vajiheh Jami and
                  Ebrahim Keshavarz Safari and
                  Pourya Nasimi},
  title        = {Novel Health Insurance Eligibility Service {(HIES)} Model},
  booktitle    = {{ICMHI}},
  pages        = {140--144},
  publisher    = {{ACM}},
  year         = {2021}
}
@inproceedings{DBLP:conf/icmhi/EmaimoE21,
  author       = {Alice John Emaimo and
                  John Emaimo},
  title        = {The Contemporary Issues in Medico-Social, Sanitary Protection of Mother
                  and Child; Health Care Facilities, Awareness and Management of Primary
                  Health Care Services in Nigeria},
  booktitle    = {{ICMHI}},
  pages        = {239--248},
  publisher    = {{ACM}},
  year         = {2021}
}
@inproceedings{DBLP:conf/icores/KvetK21,
  author       = {Marek Kvet and
                  Michal Kvet},
  title        = {Scenario-Based Optimization of Specific Group of Public Service Systems
                  in Health Sector},
  booktitle    = {{ICORES} (Selected Papers)},
  series       = {Communications in Computer and Information Science},
  volume       = {1623},
  pages        = {128--151},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/idc/AvdicMJ21,
  author       = {Aldina Avdic and
                  Ulfeta Marovac and
                  Dragan Jankovic},
  title        = {Smart Health Services Based on IoT and {GIS}},
  booktitle    = {{IDC}},
  series       = {Studies in Computational Intelligence},
  volume       = {1026},
  pages        = {15--23},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/iddm/ShmelovaS21,
  author       = {Tetiana Shmelova and
                  Oleksandr Sechko},
  title        = {Hybrid Expert System for Collaborative Decision-Making in Transportation
                  Services of Healthcare Needs},
  booktitle    = {{IDDM}},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3038},
  pages        = {127--135},
  publisher    = {CEUR-WS.org},
  year         = {2021}
}
@inproceedings{DBLP:conf/ifip5-7/MakboulKAA21,
  author       = {Salma Makboul and
                  Sa{\"{\i}}d Kharraja and
                  Abderrahman Abbassi and
                  Ahmed El Hilali Alaoui},
  title        = {A Robust Home Health Care Scheduling and Routing Approach with Time
                  Windows and Synchronization Constraints Under Travel Time and Service
                  Time Uncertainty},
  booktitle    = {{APMS} {(2)}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {631},
  pages        = {391--402},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/ifip5-7/NascimentoSPCA21,
  author       = {Stephanie D'Amato Nascimento and
                  Maria Helena Teixeira da Silva and
                  S{\'{e}}rgio Crespo Pinto and
                  Robisom Damasceno Calado and
                  Ricardo Rodrigo Alves},
  title        = {Karakuri: {A} Proposal to Waste Reduce in the Health Service},
  booktitle    = {{APMS} {(2)}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {631},
  pages        = {362--372},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/ifip5-7/WangLLY21,
  author       = {Congke Wang and
                  Yankui Liu and
                  Jinfeng Li and
                  Guoqing Yang},
  title        = {A Robust Optimization Model for a Community Healthcare Service Network
                  Design Problem},
  booktitle    = {{APMS} {(4)}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {633},
  pages        = {568--573},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/ihaw/AdamskiBBCCKWZ21,
  author       = {Marcin Adamski and
                  Maciej Bogdanski and
                  Mikolaj Buchwald and
                  Ludo Cuypers and
                  Kinga Cwiklinska and
                  Michal Kosiedowski and
                  Marcin Wieczorek and
                  Sergiusz Zielinski},
  title        = {Application of a Comprehensive and Extendable Package of Personalizable
                  Digital Services in Supporting Healthy Ageing},
  booktitle    = {{IHAW}},
  series       = {Communications in Computer and Information Science},
  volume       = {1538},
  pages        = {31--36},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/iisa/BatistakisXPCG21,
  author       = {Dimitrios Batistakis and
                  Apostolos Xenakis and
                  Georgios Papastergiou and
                  Periklis Chatzimisios and
                  Vassilis C. Gerogiannis},
  title        = {An AI-based Prediction-as-a-Service Model for Estimating Machine Bearing
                  Health Status in Industry 4.0 5G Applications},
  booktitle    = {{IISA}},
  pages        = {1--8},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/ipec/Long21,
  author       = {Guocun Long},
  title        = {Improving the Public Health Services for Migrant Children from the
                  Perspective of Supply-side Reform},
  booktitle    = {{IPEC}},
  pages        = {707--711},
  publisher    = {{ACM}},
  year         = {2021}
}
@inproceedings{DBLP:conf/ipec/ZouWWT21,
  author       = {Wei Zou and
                  Chao Wang and
                  Zhilin Wen and
                  Jiayi Tang},
  title        = {The Relationship between Health Service Utilization and Psychological
                  Distress among Rural to Urban Female Migrant workers-A Cross-Sectional
                  Study in Urban China},
  booktitle    = {{IPEC}},
  pages        = {580--586},
  publisher    = {{ACM}},
  year         = {2021}
}
@inproceedings{DBLP:conf/iscram/GrayC21,
  author       = {Briony J. Gray and
                  Matthew Colling},
  title        = {Supporting Emergency Health Services during a Pandemic: Lessons from
                  the Canadian Red Cross},
  booktitle    = {{ISCRAM}},
  pages        = {320--332},
  publisher    = {{ISCRAM} Digital Library},
  year         = {2021}
}
@inproceedings{DBLP:conf/ist/SpanakisS21,
  author       = {Emmanouil G. Spanakis and
                  Vangelis Sakkalis},
  title        = {Resilient Healthcare Communications using Delay Tolerant Proxy Services},
  booktitle    = {{IST}},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/medinfo/PedrettiFCERMFL21,
  author       = {Ana Soledad Pedretti and
                  Santiago M{\'{a}}rquez Fosser and
                  Roberto Jos{\'{e}} Mercau Cossio and
                  Jorge Ariel Esteban and
                  Paz Rodriguez and
                  Bernardo Julio Mart{\'{\i}}nez and
                  Santiago Andr{\'{e}}s Frid and
                  Daniel R. Luna and
                  Adriana Iannicelli and
                  Fernando Plazzotta and
                  Mar{\'{\i}}a Florencia Grande Ratti},
  title        = {Evaluation of Telehealth Service for {COVID-19} Outpatients: {A} Dashboard
                  to Measure Healthcare Quality and Safety},
  booktitle    = {MedInfo},
  series       = {Studies in Health Technology and Informatics},
  volume       = {290},
  pages        = {369--372},
  publisher    = {{IOS} Press},
  year         = {2021}
}
@inproceedings{DBLP:conf/medinfo/YaoJLJSWJY21,
  author       = {Jingying Yao and
                  Chumin Ji and
                  Zhenglong Lin and
                  Xinru Jia and
                  Xiaona Shen and
                  Luchang Wen and
                  Yun Jiang and
                  Rumei Yang},
  title        = {Chinese Medical Students' Acceptance and Use of e-Health Services},
  booktitle    = {MedInfo},
  series       = {Studies in Health Technology and Informatics},
  volume       = {290},
  pages        = {1030--1031},
  publisher    = {{IOS} Press},
  year         = {2021}
}
@inproceedings{DBLP:conf/mie/MeierTS21,
  author       = {Lea Meier and
                  Kevin Tippenhauer and
                  Murat Sariyar},
  title        = {Decentralized Digital Health Services Caught Between the Pressure
                  for Innovation and the Burden of Regulations},
  booktitle    = {{MIE}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {281},
  pages        = {1046--1050},
  publisher    = {{IOS} Press},
  year         = {2021}
}
@inproceedings{DBLP:conf/mie/StausbergH21,
  author       = {J{\"{u}}rgen Stausberg and
                  Sonja Harkener},
  title        = {Metadata of Registries: Results from an Initiative in Health Services
                  Research},
  booktitle    = {{MIE}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {281},
  pages        = {18--22},
  publisher    = {{IOS} Press},
  year         = {2021}
}
@inproceedings{DBLP:conf/ni/IslamKSIJSNYNAN21,
  author       = {Rafiqul Islam and
                  Kimiyo Kikuchi and
                  Yoko Sato and
                  Rieko Izukura and
                  Nusrat Jahan and
                  Nazneen Sultana and
                  Meherun Nessa and
                  Fumihiko Yokota and
                  Mariko Nishikitani and
                  Ashir Ahmed and
                  Naoki Nakashima},
  title        = {Maternal and Child Healthcare Service by Portable Health Clinic System
                  Using a Triage Protocol},
  booktitle    = {Nursing Informatics},
  series       = {Studies in Health Technology and Informatics},
  volume       = {284},
  pages        = {130--134},
  publisher    = {{IOS} Press},
  year         = {2021}
}
@inproceedings{DBLP:conf/nocs/GrammatikakisPP21,
  author       = {Miltos D. Grammatikakis and
                  Voula Piperaki and
                  Antonis Papagrigoriou},
  title        = {Multilayer NoC firewall services: case-study on e-health},
  booktitle    = {{NOCS}},
  pages        = {75--81},
  publisher    = {{ACM}},
  year         = {2021}
}
@inproceedings{DBLP:conf/pacis/SunCG21,
  author       = {Weiwei Sun and
                  Aaron Cheng and
                  Xitong Guo},
  title        = {First Service Communication Media and Subsequent Patient Engagement:
                  Evidence from a Mobile Mental Healthcare Platform},
  booktitle    = {{PACIS}},
  pages        = {25},
  year         = {2021}
}
@inproceedings{DBLP:conf/pdp/Carrizales-Espinoza21,
  author       = {Diana Carrizales{-}Espinoza and
                  Dante D. S{\'{a}}nchez{-}Gallegos and
                  Jos{\'{e}} Luis Gonz{\'{a}}lez Compe{\'{a}}n and
                  Jes{\'{u}}s Carretero},
  title        = {A Federated Content Distribution System to Build Health Data Synchronization
                  Services},
  booktitle    = {{PDP}},
  pages        = {1--8},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/ph/IslamC21,
  author       = {Ashraful Islam and
                  Beenish Moalla Chaudhry},
  title        = {Acceptance Evaluation of a {COVID-19} Home Health Service Delivery
                  Relational Agent},
  booktitle    = {PervasiveHealth},
  series       = {Lecture Notes of the Institute for Computer Sciences, Social Informatics
                  and Telecommunications Engineering},
  volume       = {431},
  pages        = {40--52},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/ph/MartinezT21,
  author       = {Taylor Schell Martinez and
                  Charlotte Tang},
  title        = {The Impact of {COVID-19} on {LGBTQIA+} Individuals' Technology Use
                  to Seek Health Information and Services},
  booktitle    = {PervasiveHealth},
  series       = {Lecture Notes of the Institute for Computer Sciences, Social Informatics
                  and Telecommunications Engineering},
  volume       = {431},
  pages        = {53--70},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/riiforum/CarrubboMN21,
  author       = {Luca Carrubbo and
                  Antonietta Megaro and
                  Francesco Notari},
  title        = {Data-Driven Decisions for a Smarter and Resilient Healthcare Service
                  Ecosystem},
  booktitle    = {{RIIFORUM}},
  series       = {Springer Proceedings in Complexity},
  pages        = {69--77},
  publisher    = {Springer International Publishing},
  year         = {2021}
}
@inproceedings{DBLP:conf/services/YangYNKHS21,
  author       = {Xu Yang and
                  Xun Yi and
                  Surya Nepal and
                  Ibrahim Khalil and
                  Xinyi Huang and
                  Jian Shen},
  title        = {Efficient and Anonymous Authentication for Healthcare Service With
                  Cloud Based WBANs},
  booktitle    = {{SERVICES}},
  pages        = {11},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/services2/Zhang21,
  author       = {Kunjing Zhang},
  title        = {Ensuring People's Health is a Strategic Development Priority},
  booktitle    = {{SERVICES}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12996},
  pages        = {98--105},
  publisher    = {Springer},
  year         = {2021}
}
@inproceedings{DBLP:conf/sose/ThamrinX21,
  author       = {Alvin Thamrin and
                  Haiping Xu},
  title        = {Cloud-Based Blockchains for Secure and Reliable Big Data Storage Service
                  in Healthcare Systems},
  booktitle    = {{SOSE}},
  pages        = {91--99},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/uic/HuangWHCW21,
  author       = {Jinyao Huang and
                  Yalan Wu and
                  Xinxuan Huang and
                  Long Chen and
                  Jigang Wu},
  title        = {Efficient Algorithms for Caregiver Routing and Scheduling in Home
                  Health Care Services},
  booktitle    = {SmartWorld/SCALCOM/UIC/ATC/IOP/SCI},
  pages        = {139--145},
  publisher    = {{IEEE}},
  year         = {2021}
}
@inproceedings{DBLP:conf/worldcist/MoghrabiA21,
  author       = {Issam A. R. Moghrabi and
                  Manal H. A.{-}Farsi},
  title        = {Factors affecting the Usage of e-Health Services in Kuwait},
  booktitle    = {WorldCIST {(1)}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1365},
  pages        = {499--510},
  publisher    = {Springer},
  year         = {2021}
}
@incollection{DBLP:series/isrl/Yamamoto21,
  author       = {Shuichiro Yamamoto},
  title        = {E-Healthcare Service Design Using Model Based Jobs Theory},
  booktitle    = {Architecting the Digital Transformation},
  series       = {Intelligent Systems Reference Library},
  volume       = {188},
  pages        = {383--395},
  publisher    = {Springer},
  year         = {2021}
}
@proceedings{DBLP:conf/hci/2021-17,
  editor       = {Vincent G. Duffy},
  title        = {Digital Human Modeling and Applications in Health, Safety, Ergonomics
                  and Risk Management. AI, Product and Service - 12th International
                  Conference, {DHM} 2021, Held as Part of the 23rd {HCI} International
                  Conference, {HCII} 2021, Virtual Event, July 24-29, 2021, Proceedings,
                  Part {II}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12778},
  publisher    = {Springer},
  year         = {2021}
}
@proceedings{DBLP:conf/healthcom/2020,
  title        = {22nd {IEEE} International Conference on E-health Networking, Application
                  {\&} Services, HealthCom 2020, Shenzhen, China, March 1-2, 2021},
  publisher    = {{IEEE}},
  year         = {2021}
}
@article{DBLP:journals/corr/abs-2102-04558,
  author       = {Muhammad Anshari},
  title        = {E-Health Management Services in Supporting Empowerment},
  journal      = {CoRR},
  volume       = {abs/2102.04558},
  year         = {2021}
}
@article{DBLP:journals/corr/abs-2104-08522,
  author       = {Yi Mao and
                  Stacey R. Beck and
                  Benjamin Bartek and
                  Beatriz Cabrera and
                  Rachell Calhoun and
                  David Coe and
                  Jakob Cronberg and
                  Suren Nalluri and
                  Bradley Merrill Thompson},
  title        = {Quantifying the Need for Attorney Pro Bono Services in Connection
                  with the Social Determinants of Health},
  journal      = {CoRR},
  volume       = {abs/2104.08522},
  year         = {2021}
}
@article{DBLP:journals/corr/abs-2108-06835,
  author       = {Kawsar Noor and
                  Lukasz Roguski and
                  Alex Handy and
                  Roman Klapaukh and
                  Amos Folarin and
                  Luis Romao and
                  Joshua Matteson and
                  Nathan Lea and
                  Leilei Zhu and
                  Wai Keong Wong and
                  Anoop D. Shah and
                  Richard J. B. Dobson},
  title        = {Deployment of a Free-Text Analytics Platform at a {UK} National Health
                  Service Research Hospital: CogStack at University College London Hospitals},
  journal      = {CoRR},
  volume       = {abs/2108.06835},
  year         = {2021}
}
@article{DBLP:journals/f1000research/VaananenHVT21a,
  author       = {Antti V{\"{a}}{\"{a}}n{\"{a}}nen and
                  Keijo Haataja and
                  Katri Vehvil{\"{a}}inen{-}Julkunen and
                  Pekka J. Toivanen},
  title        = {Proposal of a novel Artificial Intelligence Distribution Service platform
                  for healthcare},
  journal      = {F1000Research},
  volume       = {10},
  pages        = {245},
  year         = {2021}
}
@article{DBLP:journals/complexity/LiSRY21,
  title        = {Construction of a Complex System Based on Big Data for the Intelligent
                  Service System of Youth Physical Health},
  journal      = {Complex.},
  volume       = {2021},
  pages        = {6635346:1--6635346:12},
  year         = {2021},
  note         = {Withdrawn.}
}
@article{DBLP:journals/jaihc/DeepaP21,
  title        = {E health care data privacy preserving efficient file retrieval from
                  the cloud service provider using attribute based file encryption},
  journal      = {J. Ambient Intell. Humaniz. Comput.},
  volume       = {12},
  number       = {5},
  pages        = {4877--4887},
  year         = {2021},
  note         = {Withdrawn.}
}
@phdthesis{DBLP:phd/dnb/Theilig20,
  author       = {Max{-}Marcel Theilig},
  title        = {Data driven information systems development for health-positive behavior
                  and mental wellbeing: yielding synergies from utilizing health data,
                  mobile services, and artificial intelligence},
  school       = {Technical University of Berlin, Germany},
  year         = {2020}
}
@phdthesis{DBLP:phd/hal/Ngo20,
  author       = {Tu Ngo},
  title        = {Decision support system for enhancing health care services to reduce
                  potentially avoidable hospitalizations. (Conception d'un systeme decisionnel
                  pour la reduction des hospitalisations potentiellement evitables)},
  school       = {University of Montpellier, France},
  year         = {2020}
}
@article{DBLP:journals/4or/Duma20,
  author       = {Davide Duma},
  title        = {Online optimization methods applied to the management of health services},
  journal      = {4OR},
  volume       = {18},
  number       = {1},
  pages        = {125--126},
  year         = {2020}
}
@article{DBLP:journals/access/IndumathiSGGHWQ20,
  author       = {J. Indumathi and
                  Achyut Shankar and
                  Muhammad Rukunuddin Ghalib and
                  J. Gitanjali and
                  Qiaozhi Hua and
                  Zheng Wen and
                  Xin Qi},
  title        = {Block Chain Based Internet of Medical Things for Uninterrupted, Ubiquitous,
                  User-Friendly, Unflappable, Unblemished, Unlimited Health Care Services
                  {(BC} IoMT U\({}^{\mbox{6}}\) {HCS)}},
  journal      = {{IEEE} Access},
  volume       = {8},
  pages        = {216856--216872},
  year         = {2020}
}
@article{DBLP:journals/access/LiLD20b,
  author       = {Hao Li and
                  Jinlin Li and
                  Helmut Dietl},
  title        = {A Novel Decision Making Approach for Benchmarking the Service Quality
                  of Smart Community Health Centers},
  journal      = {{IEEE} Access},
  volume       = {8},
  pages        = {209904--209914},
  year         = {2020}
}
@article{DBLP:journals/access/ZhangLCSHQ20,
  author       = {Qingguo Zhang and
                  Bizhen Lian and
                  Ping Cao and
                  Yong Sang and
                  Wanli Huang and
                  Lianyong Qi},
  title        = {Multi-Source Medical Data Integration and Mining for Healthcare Services},
  journal      = {{IEEE} Access},
  volume       = {8},
  pages        = {165010--165017},
  year         = {2020}
}
@article{DBLP:journals/aei/ZhangMC20,
  author       = {Xiaojin Zhang and
                  Shuang Ma and
                  Songlin Chen},
  title        = {Healthcare service configuration based on project scheduling},
  journal      = {Adv. Eng. Informatics},
  volume       = {43},
  pages        = {101039},
  year         = {2020}
}
@article{DBLP:journals/ajis/ZobairSS20,
  author       = {Khondker Mohammad Zobair and
                  Louis Sanzogni and
                  Kuldeep Sandhu},
  title        = {Telemedicine Healthcare Service Adoption Barriers in Rural Bangladesh},
  journal      = {Australas. J. Inf. Syst.},
  volume       = {24},
  year         = {2020}
}
@article{DBLP:journals/bpmj/Barros20,
  author       = {Oscar Barros},
  title        = {A process architecture pattern and its application to designing health
                  services: emergency case},
  journal      = {Bus. Process. Manag. J.},
  volume       = {26},
  number       = {2},
  pages        = {513--527},
  year         = {2020}
}
@article{DBLP:journals/bpmj/SchiavoneLSS20,
  author       = {Francesco Schiavone and
                  Daniele Leone and
                  Annarita Sorrentino and
                  Alessandro Scaletti},
  title        = {Re-designing the service experience in the value co-creation process:
                  an exploratory study of a healthcare network},
  journal      = {Bus. Process. Manag. J.},
  volume       = {26},
  number       = {4},
  pages        = {889--908},
  year         = {2020}
}
@article{DBLP:journals/candie/LiW20,
  author       = {Shengli Li and
                  Cuiping Wei},
  title        = {A large scale group decision making approach in healthcare service
                  based on sub-group weighting model and hesitant fuzzy linguistic information},
  journal      = {Comput. Ind. Eng.},
  volume       = {144},
  pages        = {106444},
  year         = {2020}
}
@article{DBLP:journals/cem/AntonopoulosKVH20,
  author       = {Christos P. Antonopoulos and
                  Georgios Keramidas and
                  Nikolaos S. Voros and
                  Michael H{\"{u}}bner and
                  Fynn Schwiegelshohn and
                  Diana Goehringer and
                  Maria Dagioglou and
                  Georgios Stavrinos and
                  Stasinos Konstantopoulos and
                  Vangelis Karkaletsis},
  title        = {Toward an ICT-Based Service Oriented Health Care Paradigm},
  journal      = {{IEEE} Consumer Electron. Mag.},
  volume       = {9},
  number       = {4},
  pages        = {77--82},
  year         = {2020}
}
@article{DBLP:journals/cm/CisottoCT20,
  author       = {Giulia Cisotto and
                  Edoardo Casarin and
                  Stefano Tomasin},
  title        = {Requirements and Enablers of Advanced Healthcare Services over Future
                  Cellular Systems},
  journal      = {{IEEE} Commun. Mag.},
  volume       = {58},
  number       = {3},
  pages        = {76--81},
  year         = {2020}
}
@article{DBLP:journals/comcom/WanGN20,
  author       = {Shaohua Wan and
                  Zonghua Gu and
                  Qiang Ni},
  title        = {Cognitive computing and wireless communications on the edge for healthcare
                  service robots},
  journal      = {Comput. Commun.},
  volume       = {149},
  pages        = {99--106},
  year         = {2020}
}
@article{DBLP:journals/complexity/ChenPHW20,
  author       = {Tingqiang Chen and
                  Jinnan Pan and
                  Yuanping He and
                  Jining Wang},
  title        = {Evolutionary Game Model of Integrating Health and Care Services for
                  Elder People},
  journal      = {Complex.},
  volume       = {2020},
  pages        = {5846794:1--5846794:13},
  year         = {2020}
}
@article{DBLP:journals/computer/AliAYRHCJHAHAKL20,
  author       = {Taqdir Ali and
                  Muhammad Afzal and
                  Hyeong Won Yu and
                  Ubaid Ur Rehman and
                  Ho{-}Seong Han and
                  June Young Choi and
                  Arif Jamshed and
                  Jamil Hussain and
                  Muhammad Bilal Amin and
                  Musarrat Hussain and
                  Usman Akhtar and
                  Wajahat Ali Khan and
                  Sungyoung Lee and
                  Byeong Ho Kang and
                  Maqbool Hussain},
  title        = {The Intelligent Medical Platform: {A} Novel Dialogue-Based Platform
                  for Health-Care Services},
  journal      = {Computer},
  volume       = {53},
  number       = {2},
  pages        = {35--45},
  year         = {2020}
}
@article{DBLP:journals/cscw/BossenP20,
  author       = {Claus Bossen and
                  Enrico Maria Piras},
  title        = {Introduction to the Special Issue on 'Information Infrastructures
                  in Healthcare: Governance, Quality Improvement and Service Efficiency'},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {29},
  number       = {4},
  pages        = {381--386},
  year         = {2020}
}
@article{DBLP:journals/ecra/MengGPZV20,
  author       = {Fanbo Meng and
                  Xitong Guo and
                  Zeyu Peng and
                  Xiaofei Zhang and
                  Doug Vogel},
  title        = {A 2020 perspective on "The routine use of mobile health services in
                  the presence of health consciousness"},
  journal      = {Electron. Commer. Res. Appl.},
  volume       = {40},
  pages        = {100931},
  year         = {2020}
}
@article{DBLP:journals/eg/DurgadeviK20,
  author       = {M. Durgadevi and
                  R. Kalpana},
  title        = {A cooperative GA-SM-based prediction model for healthcare services},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {16},
  number       = {1/2},
  pages        = {7--24},
  year         = {2020}
}
@article{DBLP:journals/eg/GanesanST20,
  author       = {M. Ganesan and
                  N. Sivakumar and
                  M. Thirumaran},
  title        = {Internet of medical things with cloud-based e-health services for
                  brain tumour detection model using deep convolution neural network},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {16},
  number       = {1/2},
  pages        = {69--83},
  year         = {2020}
}
@article{DBLP:journals/eg/NagarajD20,
  author       = {Palanigurupackiam Nagaraj and
                  P. Deepalakshmi},
  title        = {A framework for e-healthcare management service using recommender
                  system},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {16},
  number       = {1/2},
  pages        = {84--100},
  year         = {2020}
}
@article{DBLP:journals/ett/RayDM20,
  author       = {Partha Pratim Ray and
                  Dinesh Dash and
                  Nour Moustafa},
  title        = {Streaming service provisioning in IoT-based healthcare: An integrated
                  edge-cloud perspective},
  journal      = {Trans. Emerg. Telecommun. Technol.},
  volume       = {31},
  number       = {11},
  year         = {2020}
}
@article{DBLP:journals/fdgth/Inkster20,
  author       = {Becky Inkster},
  title        = {Early Warning Signs of a Mental Health Tsunami: {A} Coordinated Response
                  to Gather Initial Data Insights From Multiple Digital Services Providers},
  journal      = {Frontiers Digit. Health},
  volume       = {2},
  pages        = {578902},
  year         = {2020}
}
@article{DBLP:journals/fdgth/SmithACWC20,
  author       = {Anthony C. Smith and
                  Nigel R. Armfield and
                  Mark G. Coulthard and
                  Michael L. Williams and
                  Liam J. Caffery},
  title        = {Queensland Telepaediatric Service: {A} Review of the First 15 Years
                  of Service},
  journal      = {Frontiers Digit. Health},
  volume       = {2},
  pages        = {587452},
  year         = {2020}
}
@article{DBLP:journals/fgcs/QiMCX20,
  author       = {Xiaoyu Qi and
                  Gang Mei and
                  Salvatore Cuomo and
                  Lei Xiao},
  title        = {A network-based method with privacy-preserving for identifying influential
                  providers in large healthcare service systems},
  journal      = {Future Gener. Comput. Syst.},
  volume       = {109},
  pages        = {293--305},
  year         = {2020}
}
@article{DBLP:journals/fuin/PetreSSPTP20,
  author       = {Luigia Petre and
                  Usman Sanwal and
                  Gohar Shah and
                  Charmi Panchal and
                  Dwitiya Tyagi and
                  Ion Petre},
  title        = {A Computational Model for The Access to Medical Service in a Basic
                  Prototype of a Healthcare System},
  journal      = {Fundam. Informaticae},
  volume       = {171},
  number       = {1-4},
  pages        = {331--343},
  year         = {2020}
}
@article{DBLP:journals/hij/HaimiBWSB20,
  author       = {Motti Haimi and
                  Shuli Brammli{-}Greenberg and
                  Yehezkel Waisman and
                  Nili Stein and
                  Orna Baron{-}Epel},
  title        = {The role of non-medical factors in physicians' decision-making process
                  in a pediatric telemedicine service},
  journal      = {Health Informatics J.},
  volume       = {26},
  number       = {2},
  pages        = {1152--1176},
  year         = {2020}
}
@article{DBLP:journals/hij/IftikharBMLMKRP20,
  author       = {Aleeha Iftikhar and
                  Raymond R. Bond and
                  Victoria McGilligan and
                  Stephen J. Leslie and
                  Anne McShane and
                  Charles Knoery and
                  Khaled Rjoob and
                  Aaron J. Peace},
  title        = {Computational time series analysis of patient referrals to a primary
                  percutaneous coronary intervention service},
  journal      = {Health Informatics J.},
  volume       = {26},
  number       = {3},
  pages        = {2222--2236},
  year         = {2020}
}
@article{DBLP:journals/hij/KissiDDBE20,
  author       = {Jonathan Kissi and
                  Baozhen Dai and
                  Courage Simon Kofi Dogbe and
                  Jonathan Banahene and
                  Oyeh Ernest},
  title        = {Predictive factors of physicians' satisfaction with telemedicine services
                  acceptance},
  journal      = {Health Informatics J.},
  volume       = {26},
  number       = {3},
  pages        = {1866--1880},
  year         = {2020}
}
@article{DBLP:journals/hij/NiyiroraA20,
  author       = {Jerome Niyirora and
                  Ossayne Aragones},
  title        = {Network analysis of medical care services},
  journal      = {Health Informatics J.},
  volume       = {26},
  number       = {3},
  pages        = {1631--1658},
  year         = {2020}
}
@article{DBLP:journals/hij/SmithHWKC20,
  author       = {Chris Smith and
                  Jenny Hewison and
                  Robert M. West and
                  Sarah R. Kingsbury and
                  Philip G. Conaghan},
  title        = {Understanding patterns of care for musculoskeletal patients using
                  routinely collected National Health Service data from general practices
                  in England},
  journal      = {Health Informatics J.},
  volume       = {26},
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}
@article{DBLP:journals/hij/WangKCHXT20,
  author       = {Chi Wang and
                  Hsiao{-}Ching Kuo and
                  Su{-}Fen Cheng and
                  Jui{-}Lan Hung and
                  Jia{-}Hui Xiong and
                  Pei{-}Ling Tang},
  title        = {Continuity of care and multiple chronic conditions impact frequent
                  use of outpatient services},
  journal      = {Health Informatics J.},
  volume       = {26},
  number       = {1},
  year         = {2020}
}
@article{DBLP:journals/ijcomsys/UsakKSDJR20,
  author       = {Muhammet Usak and
                  Milan Kubiatko and
                  Muhammad Salman Shabbir and
                  Olesya Viktorovna Dudnik and
                  Kittisak Jermsittiparsert and
                  Lila Rajabion},
  title        = {Health care service delivery based on the Internet of things: {A}
                  systematic and comprehensive study},
  journal      = {Int. J. Commun. Syst.},
  volume       = {33},
  number       = {2},
  year         = {2020}
}
@article{DBLP:journals/ijgi/CrosasG20,
  author       = {Carles Crosas and
                  Eul{\`{a}}lia G{\'{o}}mez{-}Escoda},
  title        = {Mapping Food and Health Premises in Barcelona. An Approach to Logics
                  of Distribution and Proximity of Essential Urban Services},
  journal      = {{ISPRS} Int. J. Geo Inf.},
  volume       = {9},
  number       = {12},
  pages        = {746},
  year         = {2020}
}
@article{DBLP:journals/ijin/SchaeferA20,
  author       = {Laura Schaefer and
                  Arvind Atreya},
  title        = {Intelligent applications of cloud computing in enhancing health care
                  services},
  journal      = {Int. J. Intell. Networks},
  volume       = {1},
  pages        = {128--134},
  year         = {2020}
}
@article{DBLP:journals/ijisec/ShayestehHA20,
  author       = {Behshid Shayesteh and
                  Vesal Hakami and
                  Ahmad Akbari},
  title        = {A trust management scheme for IoT-enabled environmental health/accessibility
                  monitoring services},
  journal      = {Int. J. Inf. Sec.},
  volume       = {19},
  number       = {1},
  pages        = {93--110},
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}
@article{DBLP:journals/ijmi/GodinhoJGINL20,
  author       = {Myron Anthony Godinho and
                  Jitendra Jonnagaddala and
                  Nachiket Gudi and
                  Rubana Islam and
                  Padmanesan Narasimhan and
                  Siaw{-}Teng Liaw},
  title        = {mHealth for Integrated People-Centred Health Services in the Western
                  Pacific: {A} Systematic Review},
  journal      = {Int. J. Medical Informatics},
  volume       = {142},
  pages        = {104259},
  year         = {2020}
}
@article{DBLP:journals/ijmi/GrassoGBF20,
  author       = {Chris Grasso and
                  Hilary Goldhammer and
                  Russell J. Brown and
                  B. W. Furness},
  title        = {Using sexual orientation and gender identity data in electronic health
                  records to assess for disparities in preventive health screening services},
  journal      = {Int. J. Medical Informatics},
  volume       = {142},
  pages        = {104245},
  year         = {2020}
}
@article{DBLP:journals/ijmi/MorganM20,
  author       = {James I. Morgan and
                  Thomas Muskett},
  title        = {Interactional misalignment in the {UK} {NHS} 111 healthcare telephone
                  triage service},
  journal      = {Int. J. Medical Informatics},
  volume       = {134},
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}
@article{DBLP:journals/ijskd/Iyamu20,
  author       = {Tiko Iyamu},
  title        = {Examining E-Government Enabling of E-Health Service Through the Lens
                  of Structuration Theory},
  journal      = {Int. J. Sociotechnology Knowl. Dev.},
  volume       = {12},
  number       = {3},
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}
@article{DBLP:journals/ijssmet/KumarB20,
  author       = {Vikas Kumar and
                  Aashish Bhardwaj},
  title        = {Deploying Cloud-Based Healthcare Services: {A} Holistic Approach},
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  volume       = {11},
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@article{DBLP:journals/iot/OlakanmiO20,
  author       = {Oladayo Olufemi Olakanmi and
                  Kehinde Oluwasesan Odeyemi},
  title        = {{FEACS:} {A} fog enhanced expressible access control scheme with secure
                  services delegation among carers in E-health systems},
  journal      = {Internet Things},
  volume       = {12},
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}
@article{DBLP:journals/irjocs/KamalII20,
  author       = {A. H. M. Kamal and
                  Mohammad Mahfuzul Islam and
                  Zehadul Islam},
  title        = {An embedding technique for smartcard-supported e-healthcare services},
  journal      = {Iran J. Comput. Sci.},
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  number       = {4},
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@article{DBLP:journals/isf/KlinkerWK20,
  author       = {Kai Klinker and
                  Manuel Wiesche and
                  Helmut Krcmar},
  title        = {Digital Transformation in Health Care: Augmented Reality for Hands-Free
                  Service Innovation},
  journal      = {Inf. Syst. Frontiers},
  volume       = {22},
  number       = {6},
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}
@article{DBLP:journals/isf/ThambusamyP20,
  author       = {Ravi Thambusamy and
                  Prashant Palvia},
  title        = {{U.S.} Healthcare Provider Capabilities and Performance: the Mediating
                  Roles of Service Innovation and Quality},
  journal      = {Inf. Syst. Frontiers},
  volume       = {22},
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  pages        = {91--111},
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}
@article{DBLP:journals/itiis/KimKK20,
  author       = {Sang{-}Kon Kim and
                  Taekon Kim and
                  Jinhwan Koh},
  title        = {Improvement of Wireless Connectivity and Efficiency in E-Healthcare
                  Service System Using a Proxy in Body Area Device},
  journal      = {{KSII} Trans. Internet Inf. Syst.},
  volume       = {14},
  number       = {3},
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}
@article{DBLP:journals/itor/WitteJJA20,
  author       = {Kristof De Witte and
                  Geraint Johnes and
                  Jill Johnes and
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  title        = {Preface to the Special issue on Efficiency in Education, Health and
                  Other Public Services},
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  volume       = {27},
  number       = {4},
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@article{DBLP:journals/itp/TanY20,
  author       = {Hongying Tan and
                  Mengling Yan},
  title        = {Physician-user interaction and users' perceived service quality: evidence
                  from Chinese mobile healthcare consultation},
  journal      = {Inf. Technol. People},
  volume       = {33},
  number       = {5},
  pages        = {1403--1426},
  year         = {2020}
}
@article{DBLP:journals/jaihc/ShahYSM20,
  author       = {Adnan Muhammad Shah and
                  Xiangbin Yan and
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                  Gulnara Mamirkulova},
  title        = {Mining patient opinion to evaluate the service quality in healthcare:
                  a deep-learning approach},
  journal      = {J. Ambient Intell. Humaniz. Comput.},
  volume       = {11},
  number       = {7},
  pages        = {2925--2942},
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}
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  author       = {Dee W. Ford and
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                  Kathryn King and
                  Kit N. Simpson and
                  Shawn Valenta and
                  Emily H. Warr and
                  Tasia Walsh and
                  Ellen Debenham and
                  Carla Teasdale and
                  St{\'{e}}phane M. Meystre and
                  Jihad S. Obeid and
                  Christopher Metts and
                  Leslie A. Lenert},
  title        = {Leveraging health system telehealth and informatics infrastructure
                  to create a continuum of services for {COVID-19} screening, testing,
                  and treatment},
  journal      = {J. Am. Medical Informatics Assoc.},
  volume       = {27},
  number       = {12},
  pages        = {1871--1877},
  year         = {2020}
}
@article{DBLP:journals/jbi/Adler-MilsteinA20,
  author       = {Julia Adler{-}Milstein and
                  Jason S. Adelman and
                  Ming Tai{-}Seale and
                  Vimla L. Patel and
                  Christine Dymek},
  title        = {{EHR} audit logs: {A} new goldmine for health services research?},
  journal      = {J. Biomed. Informatics},
  volume       = {101},
  pages        = {103343},
  year         = {2020}
}
@article{DBLP:journals/jcis/Li20,
  author       = {Jingquan Li},
  title        = {A Service-Oriented Model for Personal Health Records},
  journal      = {J. Comput. Inf. Syst.},
  volume       = {60},
  number       = {4},
  pages        = {316--325},
  year         = {2020}
}
@article{DBLP:journals/jgim/XiaXW20,
  author       = {Huosong Xia and
                  Gan Xiong and
                  Juan Weng},
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                  Service Based on 24HrKF},
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  number       = {4},
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@article{DBLP:journals/jifs/GuptaGMT20,
  author       = {Punit Gupta and
                  Mayank Kumar Goyal and
                  Ankit Mundra and
                  Rajan Prasad Tripathi},
  title        = {Biogeography-based meta-heuristic optimization for resource allocation
                  in cloud for E-health services},
  journal      = {J. Intell. Fuzzy Syst.},
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  number       = {5},
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  author       = {Xiaohan Hu and
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                  Mingyue Shi and
                  Jingwei Shang},
  title        = {A privacy protection model for health care big data based on trust
                  evaluation access control in cloud service environment},
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  volume       = {38},
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                  Cafer Erhan Bozdag},
  title        = {Healthcare service provider type selection of the medical tourists
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@article{DBLP:journals/jikm/Ibrahim20,
  author       = {Mohammed Shaker Ibrahim},
  title        = {Validating Service Quality {(SERVQUAL)} in Healthcare: Measuring Patient
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  author       = {Jian{-}Wei Li and
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  title        = {A Health Management Service with Beacon-Based Identification for Preventive
                  Elderly Care},
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@article{DBLP:journals/jmihi/GuoXXFC20,
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                  Chao Xu and
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                  Zhiyong Feng and
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  title        = {Research on Trans-Boundary Convergence of Different Service Chains
                  in Health Service Ecosystem},
  journal      = {J. Medical Imaging Health Informatics},
  volume       = {10},
  number       = {7},
  pages        = {1734--1745},
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}
@article{DBLP:journals/jmihi/MathewDVPK20,
  author       = {O. Cyril Mathew and
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  title        = {Distributed Security Model for Remote Healthcare {(DSM-RH)} Services
                  in Internet of Things Environment},
  journal      = {J. Medical Imaging Health Informatics},
  volume       = {10},
  number       = {1},
  pages        = {185--193},
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@article{DBLP:journals/jmihi/ShengZGYLYFSZ20,
  author       = {Yuefeng Sheng and
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                  Zhenliang Gu and
                  Weizhong Yao and
                  Weiguo Li and
                  Lei Yi and
                  Jiangang Fan and
                  Yaoliang Shen and
                  Youqing Zhu},
  title        = {The Application Effect of Regional Family Doctor Contract Service
                  Based on Internet Platform in the Management of Hypertensive Patients
                  in Primary Hospital},
  journal      = {J. Medical Imaging Health Informatics},
  volume       = {10},
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@article{DBLP:journals/jms/DharminderML20,
  author       = {Dharminder Dharminder and
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  title        = {Construction of RSA-Based Authentication Scheme in Authorized Access
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  journal      = {J. Medical Syst.},
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  author       = {Harald Dormann and
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  title        = {Complementing Agents with Cognitive Services: {A} Case Study in Healthcare},
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  title        = {Assessment on health care service quality and patients' satisfaction
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                  Sami Al{-}Nasser and
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  title        = {Healthcare Services Monitoring in Cloud Using Secure and Robust Healthcare-Based
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  author       = {Azath Mubarakali and
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                  Seungwan Yang and
                  Jeonghyun Kim and
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  title        = {ICT-Based Health Care Services for Individuals with Spinal Cord Injuries:
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@article{DBLP:journals/sj/LiXJHLCMM20,
  author       = {Peilong Li and
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                  Chunyang Hu and
                  Yan Luo and
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  author       = {Mordecai F. Raji and
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                  Mohammad Shahid and
                  Bilal Ahamad and
                  Amit Yadav and
                  Imran Memon},
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  volume       = {2020},
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@article{DBLP:journals/tcc/ChenWDZHLWKWZ20,
  author       = {Jianhui Chen and
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                  Han Zhong and
                  Jian Han and
                  Youjun Li and
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  journal      = {{IEEE} Trans. Cloud Comput.},
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@article{DBLP:journals/tcc/JinD20,
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  volume       = {8},
  number       = {3},
  pages        = {861--874},
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@article{DBLP:journals/titb/RanchalBWGMBLM20,
  author       = {Rohit Ranchal and
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                  Aris Gkoulalas{-}Divanis and
                  Maneesh Mehra and
                  Senthil Bakthavachalam and
                  Hui Lei and
                  Ajay Mohindra},
  title        = {Disrupting Healthcare Silos: Addressing Data Volume, Velocity and
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  journal      = {{IEEE} J. Biomed. Health Informatics},
  volume       = {24},
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@article{DBLP:journals/transci/DoulabiPR20,
  author       = {Seyed Hossein Hashemi Doulabi and
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@article{DBLP:journals/tsc/KeCSZLZL20,
  author       = {Hengjin Ke and
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                  Jindong Zhang and
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@article{DBLP:journals/webology/Radhi20,
  author       = {Ahmed A. Radhi},
  title        = {Design and Implementation of Healthcare Patient based General Packet
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  journal      = {Webology},
  volume       = {17},
  number       = {2},
  pages        = {848--861},
  year         = {2020}
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@inproceedings{DBLP:conf/aaim/GaoWW20,
  author       = {Gengjun Gao and
                  Zhen Wu and
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  title        = {The Coordinated Decisions of Service Supply Chain Between Tumor Healthcare
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  booktitle    = {{AAIM}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12290},
  pages        = {569--580},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/ahfe/BahrsFS20,
  author       = {Ingo Bahrs and
                  Ronald Fritz and
                  Martin Semmann},
  title        = {Design Principles for Health Service Innovations: Nudges from the
                  {IBM} Health Records Service Platform},
  booktitle    = {{AHFE} {(8)}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1208},
  pages        = {100--105},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/ahfe/FournierMK20,
  author       = {H{\'{e}}l{\`{e}}ne Fournier and
                  Heather Molyneaux and
                  Irina Kondratova},
  title        = {Remote Home Healthcare Services and Tools for Supporting Aging in
                  Place},
  booktitle    = {{AHFE} {(17)}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1217},
  pages        = {882--891},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/ahfe/RittwegerKW20,
  author       = {Roman Rittweger and
                  Anselm Kronibus and
                  Peter Wei{\ss}},
  title        = {Value Co-creation as the Core of Service Innovation: Impacts of a
                  Case Study of a Fully Digitized Health Insurance Company},
  booktitle    = {{AHFE} {(8)}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1208},
  pages        = {86--92},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/amcis/YounAKS20,
  author       = {Seokjun Youn and
                  Anupam Agrawal and
                  Subodha Kumar and
                  Chelliah Sriskandarajah},
  title        = {Provider Selection Framework for Bundled Payments in Healthcare Services},
  booktitle    = {{AMCIS}},
  publisher    = {Association for Information Systems},
  year         = {2020}
}
@inproceedings{DBLP:conf/amia/LeeAMM20,
  author       = {Jiwoo Lee and
                  Robin Austin and
                  Michelle A. Mathiason and
                  Karen A. Monsen},
  title        = {Heterogeneity among Low-Income Clients with Nutrition Problems Receiving
                  Public Health Nurse Home Visiting Services: An Intervention Effectiveness
                  Latent Class Analysis Study of Omaha System Data},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2020}
}
@inproceedings{DBLP:conf/amia/PakC20,
  author       = {Sang S. Pak and
                  Victor Cheuy},
  title        = {Identifying Health Disparities in Physical Therapy Services, Leveraging
                  Health Informatics and Geographical Information System},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2020}
}
@inproceedings{DBLP:conf/asunam/Gokhale20,
  author       = {Swapna S. Gokhale},
  title        = {Comparing the Impact of Unhealthy Behaviors and Preventive Services
                  on Chronic Health Outcomes},
  booktitle    = {{ASONAM}},
  pages        = {798--802},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/bigdataconf/VuppalapatiIKVV20,
  author       = {Chandrasekar Vuppalapati and
                  Anitha Ilapakurti and
                  Sharat Kedari and
                  Raja Vuppalapati and
                  Jaya Shankar Vuppalapati and
                  Santosh Kedari},
  title        = {Stratification of, albeit Mathematical Optimization and Artificial
                  Intelligent {(AI)} Driven, High-Risk Elderly Outpatients for priority
                  house call visits - a framework to transform healthcare services from
                  reactive to preventive},
  booktitle    = {{IEEE} BigData},
  pages        = {4955--4960},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/biostec/AzevedoL20,
  author       = {Salom{\'{e}} Azevedo and
                  Ana Rita Londral},
  title        = {Digital Innovation in Outpatient Healthcare Delivery Services: {A}
                  Common Methodology to Introduce IoT Technologies in Two Use-cases},
  booktitle    = {{HEALTHINF}},
  pages        = {821--826},
  publisher    = {{SCITEPRESS}},
  year         = {2020}
}
@inproceedings{DBLP:conf/biostec/CruzPE20,
  author       = {Viktor Mikhael M. Dela Cruz and
                  Christian E. Pulmano and
                  Maria Regina Justina E. Estuar},
  title        = {Towards an On-line Handwriting Recognition Interface for Health Service
                  Providers using Electronic Medical Records},
  booktitle    = {{HEALTHINF}},
  pages        = {383--390},
  publisher    = {{SCITEPRESS}},
  year         = {2020}
}
@inproceedings{DBLP:conf/biostec/OllierK20,
  author       = {Joseph Ollier and
                  Tobias Kowatsch},
  title        = {The Doctor Will See Yourself Now: Review and Discussion of a Mass-market
                  Self-service Technology for Medical Advice},
  booktitle    = {{HEALTHINF}},
  pages        = {798--807},
  publisher    = {{SCITEPRESS}},
  year         = {2020}
}
@inproceedings{DBLP:conf/biostec/RiesTSS20,
  author       = {Vera Ries and
                  Klaus{-}Peter Thiele and
                  Martin Schuster and
                  Reinhard Schuster},
  title        = {IT-structures and Algorithms for Quality Assurance in the Health Insurance
                  Medical Advisory Service Institutions in Germany},
  booktitle    = {{HEALTHINF}},
  pages        = {353--360},
  publisher    = {{SCITEPRESS}},
  year         = {2020}
}
@inproceedings{DBLP:conf/biostec/SpruitDV20,
  author       = {Marco Spruit and
                  Thomas Dedding and
                  Daniel Vijlbrief},
  title        = {Self-service Data Science for Healthcare Professionals: {A} Data Preparation
                  Approach},
  booktitle    = {{HEALTHINF}},
  pages        = {724--734},
  publisher    = {{SCITEPRESS}},
  year         = {2020}
}
@inproceedings{DBLP:conf/cbms/Farr-WhartonLHF20,
  author       = {Geremy Farr{-}Wharton and
                  Jane Li and
                  M. Sazzad Hussain and
                  Jill Freyne},
  title        = {Mobile Supported Health Services: Experiences in Orthopaedic Care},
  booktitle    = {{CBMS}},
  pages        = {362--367},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/cbms/ScurtiRVTVPPG20,
  author       = {Manuel Scurti and
                  Ernestina Menasalvas Ruiz and
                  Maria{-}Esther Vidal and
                  Maria Torrente and
                  Dimitrios Vogiatzis and
                  George Paliouras and
                  Mariano Provencio and
                  Alejandro Rodr{\'{\i}}guez Gonz{\'{a}}lez},
  title        = {A Data-Driven Approach for Analyzing Healthcare Services Extracted
                  from Clinical Records},
  booktitle    = {{CBMS}},
  pages        = {193--196},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/ccgrid/GhoshDGB20,
  author       = {Shreya Ghosh and
                  Jaydeep Das and
                  Soumya K. Ghosh and
                  Rajkumar Buyya},
  title        = {{CLAWER:} Context-aware Cloud-Fog based Workflow Management Framework
                  for Health Emergency Services},
  booktitle    = {{CCGRID}},
  pages        = {810--817},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/ccwc/ZhanMLC20,
  author       = {Felix Zhan and
                  Yuria Mann and
                  Nicholas Lower and
                  Haemin Choi},
  title        = {Healthcare Yelp: Health Care Services Prediction},
  booktitle    = {{CCWC}},
  pages        = {1049--1057},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/colcom/FengFXC20,
  author       = {Yiran Feng and
                  Zhiyong Feng and
                  Xiao Xue and
                  Shizhan Chen},
  title        = {{HIM:} {A} Systematic Model to Evaluate the Health of Platform-Based
                  Service Ecosystems},
  booktitle    = {CollaborateCom {(1)}},
  series       = {Lecture Notes of the Institute for Computer Sciences, Social Informatics
                  and Telecommunications Engineering},
  volume       = {349},
  pages        = {199--216},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/dsai/PetrieW20,
  author       = {Helen Petrie and
                  Mitchell Wakefield},
  title        = {Remote Moderated and Unmoderated Evaluation by Users with Visual Disabilities
                  of an Online Registration and Authentication System for Health Services},
  booktitle    = {{DSAI}},
  pages        = {38--43},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/eamt/ManchandaG20,
  author       = {Sahil Manchanda and
                  Galina Grunin},
  title        = {Domain Informed Neural Machine Translation: Developing Translation
                  Services for Healthcare Enterprise},
  booktitle    = {{EAMT}},
  pages        = {255--261},
  publisher    = {European Association for Machine Translation},
  year         = {2020}
}
@inproceedings{DBLP:conf/eatis/FreitasBANOB20,
  author       = {Renato Freitas and
                  Oton Braga and
                  Odorico Andrade and
                  Francisco Milton Mendes Neto and
                  Mauro Oliveira and
                  Ivana Cristina de H. C. Barreto},
  title        = {An architecture's propose based on linked data and IoT to improve
                  the health service},
  booktitle    = {{EATIS}},
  pages        = {59:1--59:5},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/ecis/Pade-KheneSNR20,
  author       = {Caroline Pade{-}Khene and
                  Ingrid Sieb{\"{o}}rger and
                  Percy Ngwerume and
                  Chido Rusike},
  title        = {Enabling Digital Social Accountability Monitoring of Adolescent Sexual
                  Reproductive Health Services: MobiSAfAIDS},
  booktitle    = {{ECIS}},
  year         = {2020}
}
@inproceedings{DBLP:conf/ecis/Renner-MicahEB20,
  author       = {Anthony Renner{-}Micah and
                  John Effah and
                  Richard Boateng},
  title        = {Service Innovation through Platformisation of a Private Health Insurance:
                  an Activity Theory Perspective of the Case of Ghana},
  booktitle    = {{ECIS}},
  year         = {2020}
}
@inproceedings{DBLP:conf/efmi-stc/MielonenKSKK20,
  author       = {Jukka Mielonen and
                  Ulla{-}Mari Kinnunen and
                  Kaija Saranto and
                  Anssi Kemppi and
                  Hanna Kuusisto},
  title        = {The Effect of Chronic Diseases on the Use of Health Technology and
                  Digital Services in the Elderly Population in Finland},
  booktitle    = {{EFMI-STC}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {275},
  pages        = {147--151},
  publisher    = {{IOS} Press},
  year         = {2020}
}
@inproceedings{DBLP:conf/efmi-stc/VahteristoJ20,
  author       = {Anna Vahteristo and
                  Virpi Jylh{\"{a}}},
  title        = {Effects of User Participation in the Development of Health Information
                  Systems on Their Evaluation Within Occupational Health Services},
  booktitle    = {{EFMI-STC}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {275},
  pages        = {207--211},
  publisher    = {{IOS} Press},
  year         = {2020}
}
@inproceedings{DBLP:conf/ei-mobmu/LinkeMC20,
  author       = {Christian Linke and
                  Ren{\'{e}} Mantke and
                  Reiner Creutzburg},
  title        = {International Biobanking Interface Service - {A} Concept for Health
                  Sciences in the Digital Age},
  booktitle    = {{MOBMU}},
  pages        = {1--7},
  publisher    = {Society for Imaging Science and Technology},
  year         = {2020}
}
@inproceedings{DBLP:conf/ekaw/TiradoDM20,
  author       = {Alba Catalina Morales Tirado and
                  Enrico Daga and
                  Enrico Motta},
  title        = {Effective Use of Personal Health Records to Support Emergency Services},
  booktitle    = {{EKAW}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12387},
  pages        = {54--70},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/embc/McGregorIGDGMP20,
  author       = {Carolyn McGregor and
                  Catherine Inibhunu and
                  Jonah Glass and
                  Ian Doyle and
                  Aaron Gates and
                  John Madill and
                  James Edward Pugh},
  title        = {Health Analytics as a Service with Artemis Cloud: Service Availability\({}^{\mbox{*}}\)},
  booktitle    = {{EMBC}},
  pages        = {5644--5648},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/euspn/MoreiraGS20,
  author       = {Ailton Moreira and
                  Tiago Guimar{\~{a}}es and
                  Manuel Filipe Santos},
  title        = {A Conceptual Model for Multichannel Interaction in Healthcare Services},
  booktitle    = {{EUSPN/ICTH}},
  series       = {Procedia Computer Science},
  volume       = {177},
  pages        = {534--539},
  publisher    = {Elsevier},
  year         = {2020}
}
@inproceedings{DBLP:conf/globecom/MukherjeeKMMMZM20,
  author       = {Mithun Mukherjee and
                  Vikas Kumar and
                  Dipendu Maity and
                  Rakesh Matam and
                  Constandinos X. Mavromoustakis and
                  Qi Zhang and
                  George Mastorakis},
  title        = {Delay-sensitive and Priority-aware Task Offloading for Edge Computing-assisted
                  Healthcare Services},
  booktitle    = {{GLOBECOM}},
  pages        = {1--5},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/haicta/NavrozidisHKACM20,
  author       = {Ioannis Navrozidis and
                  Anne Haugommard and
                  Dimitrios Kasampalis and
                  Thomas Alexandridis and
                  Fabien Castel and
                  Dimitrios Moshou and
                  Georgios Ovakoglou and
                  Xanthoula Eirini Pantazi and
                  Afroditi Alexandra Tamouridou and
                  Anastasia L. Lagopodi and
                  Zois Zartaloudis and
                  Spiros Mourelatos},
  title        = {Assessing Olive Trees Health Using Vegetation Indices and Mundi Web
                  Services for Sentinel-2 Images},
  booktitle    = {{HAICTA}},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2761},
  pages        = {130--136},
  publisher    = {CEUR-WS.org},
  year         = {2020}
}
@inproceedings{DBLP:conf/hci/ChenGXMW20,
  author       = {Binliang Chen and
                  Yongyan Guo and
                  Yinjun Xia and
                  Yiyang Mao and
                  Guanhua Wang},
  title        = {Design Method of Online Health Education with Service Interaction
                  System for the Elderly},
  booktitle    = {{HCI} {(40)}},
  series       = {Communications in Computer and Information Science},
  volume       = {1226},
  pages        = {35--41},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/hci/Otake-MatsuuraT20,
  author       = {Mihoko Otake{-}Matsuura and
                  Yoshie Taguchi and
                  Katsutoshi Negishi and
                  Mitsuteru Matsumura and
                  Kiyomi Shimizu and
                  Eiko Nagata and
                  Hideko Nagahisa and
                  Akane Uotani and
                  Akira Suzuki and
                  Mieko Yoshida and
                  Norihisa P. Miyake},
  title        = {Services for Cognitive Health Co-created with Older Adults},
  booktitle    = {{HCI} {(27)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12207},
  pages        = {59--72},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/hci/ThorstensenHHKL20,
  author       = {Erik Thorstensen and
                  Torhild Holthe and
                  Liv Halvorsrud and
                  Dag Karterud and
                  Anne Lund},
  title        = {Technological Care - Health Professionals' Discourses on Technology
                  in Home-Based Services Seen Through a Capability Approach},
  booktitle    = {{HCI} {(28)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12208},
  pages        = {177--195},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/hicss/MengG0PL20,
  author       = {Fanbo Meng and
                  Xitong Guo and
                  Xiaofei Zhang and
                  Zeyu Peng and
                  Kee{-}Hung Lai},
  title        = {Examining the Role of Technology Anxiety and Health Anxiety on Elderly
                  Users' Continuance Intention for Mobile Health Services Use},
  booktitle    = {{HICSS}},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2020}
}
@inproceedings{DBLP:conf/hicss/Nyende20,
  author       = {Hawa Nyende},
  title        = {Maternal Healthcare Service Transformation: Exploring Opportunities
                  for {IT} Use in Task Shifting},
  booktitle    = {{HICSS}},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2020}
}
@inproceedings{DBLP:conf/hicss/WangLGZ20,
  author       = {Hao Wang and
                  Shan Liu and
                  Baojun Gao and
                  Jinlong Zhang},
  title        = {Service Failure and Consumers' Satisfaction with the Healthcare Industry:
                  Moderating Role of Recommendation},
  booktitle    = {{HICSS}},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2020}
}
@inproceedings{DBLP:conf/hicss/WangSXZ20,
  author       = {Wei Wang and
                  Xiao Shi and
                  Hanyu Xiao and
                  Xiabing Zheng},
  title        = {Optimal Pricing Strategy for Multichannel Healthcare Services},
  booktitle    = {{HICSS}},
  pages        = {1--7},
  publisher    = {ScholarSpace},
  year         = {2020}
}
@inproceedings{DBLP:conf/huc/ChlebekSLRHO20,
  author       = {Piotr Chlebek and
                  Elizabeth Shriberg and
                  Yang Lu and
                  Tomasz Rutowski and
                  Amir Harati and
                  Ricardo Oliveira},
  title        = {Comparing speech recognition services for {HCI} applications in behavioral
                  health},
  booktitle    = {UbiComp/ISWC Adjunct},
  pages        = {483--487},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/icact/AnsariCAK020,
  author       = {Aseer Ahmad Ansari and
                  Sabyasachi Chakraborty and
                  Satyabrata Aich and
                  Beom Su Kim and
                  Hee{-}Cheol Kim},
  title        = {Optimization of Healthcare Network for improved service delivery},
  booktitle    = {{ICACT}},
  pages        = {314--318},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/icccn/LiuPKZ20,
  author       = {Wei Liu and
                  Eun Kyo Park and
                  Udo R. Krieger and
                  S. S. Zhu},
  title        = {Smart e-Health Security and Safety Monitoring with Machine Learning
                  Services},
  booktitle    = {{ICCCN}},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/icct/ShengFXS20,
  author       = {Yu Sheng and
                  Yi Feng and
                  Qiulin Xiong and
                  Liya Shan},
  title        = {A Framework of 5G Mobile-health Services for Ambulances},
  booktitle    = {{ICCT}},
  pages        = {528--532},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/icea/JooLKKHC20,
  author       = {Yunsang Joo and
                  Seungwon Lee and
                  Hyoungju Kim and
                  Pankoo Kim and
                  Seongoun Hwang and
                  Chang Choi},
  title        = {Efficient healthcare service based on Stacking Ensemble},
  booktitle    = {{ICEA}},
  pages        = {28:1--28:5},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/icegov/ShrivastavaSV20,
  author       = {Swapnil Shrivastava and
                  T. K. Srikanth and
                  Dileep VS},
  title        = {e-Governance for healthcare service delivery in India: challenges
                  and opportunities in security and privacy},
  booktitle    = {{ICEGOV}},
  pages        = {180--183},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/icete/AthanasiadouPN20,
  author       = {Sophia Athanasiadou and
                  Georgios Papadimitriou and
                  Petros Nicopolitidis},
  title        = {Multiple Service Class {TDMA} Protocol for Healthcare Applications},
  booktitle    = {{ICETE} {(1)}},
  pages        = {162--166},
  publisher    = {ScitePress},
  year         = {2020}
}
@inproceedings{DBLP:conf/ichi/LuengenGS20,
  author       = {Marie Luengen and
                  Christopher Garrelfs and
                  Carsten Schulz},
  title        = {Employees' Acceptance of Health Care Service Innovations: {A} Study
                  in the Field of Tele-audiology},
  booktitle    = {{ICHI}},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/iciit/KimMPCC20,
  author       = {Dohyung Kim and
                  Jonghyeok Mun and
                  Yoosang Park and
                  Jongsun Choi and
                  Jaeyoung Choi},
  title        = {Planning System Architecture of Fat-client Management for Customized
                  Healthcare Services in Edge Computing Environment},
  booktitle    = {{ICIIT}},
  pages        = {91--96},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/icis/MeskeAT20,
  author       = {Christian Meske and
                  Ireti Amojo and
                  Devinder Thapa},
  title        = {Understanding the Affordances of Conversational Agents in Mental Mobile
                  Health Services},
  booktitle    = {{ICIS}},
  publisher    = {Association for Information Systems},
  year         = {2020}
}
@inproceedings{DBLP:conf/icmcs/Alelaiwi20,
  author       = {Abdulhameed Alelaiwi},
  title        = {Resource Allocation Management in Patient-to-Physician Communications
                  Based on Deep Reinforcement Learning in Smart Healthcare Services},
  booktitle    = {{ICME} Workshops},
  pages        = {1--5},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/icmhi/BastwadkarMB20,
  author       = {Meghana Bastwadkar and
                  Carolyn McGregor and
                  S. Balaji},
  title        = {A Cloud Based Big Data Health-Analytics-as-a-Service Framework to
                  Support Low Resource Setting Neonatal Intensive Care Unit},
  booktitle    = {{ICMHI}},
  pages        = {30--36},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/icstcc/ColnarDGRB20,
  author       = {Simon Colnar and
                  Vlado Dimovski and
                  Barbara Grah and
                  Valerija Rogelj and
                  David Bogataj},
  title        = {Smart Home Supporting Integrated Health and Care Services for Older
                  Adults in the Community: Literature review and research agenda},
  booktitle    = {{ICSTCC}},
  pages        = {526--531},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/ict4ageingwell/DamalieSBR20,
  author       = {Elorm Damalie and
                  Reima Suomi and
                  Pia Blomqvist and
                  Kaisa Ruotsalainen},
  title        = {The Search for the Health and Social Security: Experiences from Consumers
                  Searching for Healthcare Services},
  booktitle    = {{ICT4AWE}},
  pages        = {103--108},
  publisher    = {{SCITEPRESS}},
  year         = {2020}
}
@inproceedings{DBLP:conf/ict4d/GbadegesinL20,
  author       = {Dolapo Bilkis Gbadegesin and
                  Olumide Longe},
  title        = {The Adoption of Mobile Health (mHealth) Services by Internally Displaced
                  Persons (IDPs) in Nigeria},
  booktitle    = {{ICT4D}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {587},
  pages        = {81--92},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/iddm/RizkHES20,
  author       = {Dalia Rizk and
                  Hoda Hosny and
                  El{-}Sayed M. El{-}Horbaty and
                  Abdel{-}Badeeh M. Salem},
  title        = {A Study on Cloud Computing Architectures for Smart Healthcare Services},
  booktitle    = {{IDDM}},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2753},
  pages        = {302--310},
  publisher    = {CEUR-WS.org},
  year         = {2020}
}
@inproceedings{DBLP:conf/ieem/WongH20,
  author       = {Desmond Wong and
                  Yee Lin Hiew},
  title        = {Community Operational Research {(OR)} and Design Thinking for the
                  Health and Social Services: {A} Comparative Analysis},
  booktitle    = {{IEEM}},
  pages        = {1042--1047},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/ifip5-5/PetersenERK20,
  author       = {Sobah Abbas Petersen and
                  Tor {\AA}smund Evjen and
                  Seyed Reza Hosseini Raviz and
                  John Krogstie},
  title        = {Leveraging on Enterprise Building Information Models in Health Care
                  Services: The Case of St. Olav University Hospital},
  booktitle    = {{PRO-VE}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {598},
  pages        = {644--653},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/ifip5-7/KaiharaFKH20,
  author       = {Toshiya Kaihara and
                  Nobutada Fujii and
                  Daisuke Kokuryo and
                  Mizuki Harada},
  title        = {System Architecture Analysis with Network Index in {MBSE} Approach
                  -Application to Smart Interactive Service with Digital Health Modeling-},
  booktitle    = {{APMS} {(2)}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {592},
  pages        = {307--313},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/ihiet/Fischer20,
  author       = {Rudolf Fischer},
  title        = {Service Innovation in Health Care: The Role of Health Platforms as
                  Innovators},
  booktitle    = {{IHIET} (Lausanne)},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1152},
  pages        = {396--401},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/ihsi/Acosta-VargasHA20,
  author       = {Patricia Acosta{-}Vargas and
                  Paula Hidalgo and
                  Gloria Acosta{-}Vargas and
                  Mario Gonz{\'{a}}lez and
                  Javier Gua{\~{n}}a{-}Moya and
                  Bel{\'{e}}n Salvador{-}Acosta},
  title        = {Challenges and Improvements in Website Accessibility for Health Services},
  booktitle    = {{IHSI}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1131},
  pages        = {875--881},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/infocom/0007SMBTT020,
  author       = {Rajesh Gupta and
                  Arpit Shukla and
                  Parimal Mehta and
                  Pronaya Bhattacharya and
                  Sudeep Tanwar and
                  Sudhanshu Tyagi and
                  Neeraj Kumar},
  title        = {{VAHAK:} {A} Blockchain-based Outdoor Delivery Scheme using {UAV}
                  for Healthcare 4.0 Services},
  booktitle    = {{INFOCOM} Workshops},
  pages        = {255--260},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/mie/BrieuxOMAL20,
  author       = {Humberto Fern{\'{a}}n Mandirola Brieux and
                  Alejandro Lopez Osornio and
                  Mart{\'{\i}}n D{\'{\i}}az Maffini and
                  Miguel Amorese and
                  Daniel A. Rizzato Lede},
  title        = {Master Patient Index Standardization Patient Search Identification
                  Service {(PSIS)} of the National Directorate of Health Information
                  Systems {(DNSIS)} Argentina},
  booktitle    = {{MIE}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {270},
  pages        = {1337--1338},
  publisher    = {{IOS} Press},
  year         = {2020}
}
@inproceedings{DBLP:conf/mie/KorhonenMG20,
  author       = {Olli Korhonen and
                  Vasiliki Mylonopoulou and
                  Guido Giunti},
  title        = {Service Personalization in IT-Supported Finnish Healthcare},
  booktitle    = {{MIE}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {270},
  pages        = {1385--1386},
  publisher    = {{IOS} Press},
  year         = {2020}
}
@inproceedings{DBLP:conf/mie/SatoUGKM20,
  author       = {Jumpei Sato and
                  Kazutoshi Umemoto and
                  Kazuo Goda and
                  Masaru Kitsuregawa and
                  Naohiro Mitsutake},
  title        = {Retrieving and Analyzing Hospital Service Suspensions from Regional
                  Healthcare Insurance Claims Data},
  booktitle    = {{MIE}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {270},
  pages        = {407--411},
  publisher    = {{IOS} Press},
  year         = {2020}
}
@inproceedings{DBLP:conf/mie/TensenBBWJP20,
  author       = {Esm{\'{e}}e Tensen and
                  Youri Broekhuizen and
                  Johan van Buggenum and
                  Leonard Witkamp and
                  Monique W. M. Jaspers and
                  Linda W. P. Peute},
  title        = {Development of a Questionnaire to Measure Healthcare Providers' Satisfaction
                  with Telemedicine Services},
  booktitle    = {{MIE}},
  series       = {Studies in Health Technology and Informatics},
  volume       = {270},
  pages        = {1257--1258},
  publisher    = {{IOS} Press},
  year         = {2020}
}
@inproceedings{DBLP:conf/mindtrek/KorhonenMG20,
  author       = {Olli Korhonen and
                  Vasiliki Mylonopoulou and
                  Guido Giunti},
  title        = {Emerging personalization elements in health service delivery: a case
                  study in the finnish primary healthcare},
  booktitle    = {Mindtrek},
  pages        = {37--44},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/mobicom/WazidBMDA20,
  author       = {Mohammad Wazid and
                  Basudeb Bera and
                  Ankush Mitra and
                  Ashok Kumar Das and
                  Rashid Ali},
  title        = {Private blockchain-envisioned security framework for AI-enabled IoT-based
                  drone-aided healthcare services},
  booktitle    = {DroneCom@MOBICOM},
  pages        = {37--42},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/pacis/DaiYD20,
  author       = {Yishu Dai and
                  Yan Yu and
                  Xiaoying Dong},
  title        = {mHealth Applications Enabled Patient-oriented Healthcare Service Innovation},
  booktitle    = {{PACIS}},
  pages        = {104},
  year         = {2020}
}
@inproceedings{DBLP:conf/pacis/DavidKTL20,
  author       = {Nakama David and
                  Muhammadou Kah and
                  Jennifer Tyndall and
                  Olumide Babatope Longe},
  title        = {Outcomes of M-health Implementation on Health Workers' Transformation
                  in Child Health Care Service Delivery: {A} Case of {ALMANACH}},
  booktitle    = {{PACIS}},
  pages        = {38},
  year         = {2020}
}
@inproceedings{DBLP:conf/pacis/LlamzonTRKM20,
  author       = {Roxanne B. Llamzon and
                  Felix Ter Chian Tan and
                  Peter Ractham and
                  Laddawan Kaewkitipong and
                  Kon Mouzakis},
  title        = {Ecosystem Governance in Healthcare Services: Case Studies of Innovation
                  Communities in {ASEAN}},
  booktitle    = {{PACIS}},
  pages        = {117},
  year         = {2020}
}
@inproceedings{DBLP:conf/pacis/TsungC20,
  author       = {Lin Hsien Tsung and
                  Hsin{-}Lu Chang},
  title        = {E-health Service Adoption: {A} Two-phase Analysis},
  booktitle    = {{PACIS}},
  pages        = {183},
  year         = {2020}
}
@inproceedings{DBLP:conf/pacis/YangYJ20,
  author       = {Ming Yang and
                  Fangyun Yuan and
                  Jinglu Jiang},
  title        = {When Does Trust Reinforce Intentions to Upgrade to Paid Online Healthcare
                  Consultations? The Valence of Platform-Versus Service-Related Attitudes},
  booktitle    = {{PACIS}},
  pages        = {11},
  year         = {2020}
}
@inproceedings{DBLP:conf/persuasive/EnwaldEHH20,
  author       = {Heidi P. K. Enwald and
                  Kristina Eriksson{-}Backa and
                  Noora Hirvonen and
                  Isto Huvila},
  title        = {Taking Health Information Behaviour into Account in User-Centered
                  Design of e-health Services - Findings from an Ongoing Research Project},
  booktitle    = {{PERSUASIVE} (Adjunct)},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2629},
  publisher    = {CEUR-WS.org},
  year         = {2020}
}
@inproceedings{DBLP:conf/quatic/HeikkinenJS20,
  author       = {Sanna Heikkinen and
                  Marko J{\"{a}}ntti and
                  Kaija Saranto},
  title        = {Applying Continual Service Improvement Practices to Study Quality
                  of Healthcare Information System Services: {A} Case Study},
  booktitle    = {{QUATIC}},
  series       = {Communications in Computer and Information Science},
  volume       = {1266},
  pages        = {155--168},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/riiforum/SpruitV20,
  author       = {Marco Spruit and
                  Niels de Vries},
  title        = {Self-Service Data Science for Adverse Event Prediction in Electronic
                  Healthcare Records},
  booktitle    = {{RIIFORUM}},
  pages        = {517--535},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/sac/SantosPV20,
  author       = {Guilherme Santos and
                  Herv{\'{e}} Paulino and
                  Tom{\'{e}} R. Vardasca},
  title        = {QoE-aware auto-scaling of heterogeneous containerized services (and
                  its application to health services)},
  booktitle    = {{SAC}},
  pages        = {242--249},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/seeda/MitropoulosV20,
  author       = {Sarandis Mitropoulos and
                  Alexandros Veletsos},
  title        = {A Categorization of Cloud-Based Services and their Security Analysis
                  in the Healthcare Sector},
  booktitle    = {{SEEDA-CECNSM}},
  pages        = {1--8},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/services/BellandiCE20,
  author       = {Valerio Bellandi and
                  Paolo Ceravolo and
                  Maryam Ehsanpour},
  title        = {A Case Study in Smart Healthcare Platform Design},
  booktitle    = {{SERVICES}},
  pages        = {7--12},
  publisher    = {{IEEE}},
  year         = {2020}
}
@inproceedings{DBLP:conf/simultech/AmanteaSBMGC20,
  author       = {Ilaria Angela Amantea and
                  Emilio Sulis and
                  Guido Boella and
                  Renata Marinello and
                  Marco Grosso and
                  Andrea Crespo},
  title        = {A Modeling Framework for an Innovative e-Health Service: The Hospital
                  at Home},
  booktitle    = {{SIMULTECH} (Selected Papers)},
  series       = {Lecture Notes in Networks and Systems},
  volume       = {306},
  pages        = {111--132},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/sma2/ParkCC20,
  author       = {Yoosang Park and
                  Jongsun Choi and
                  Jaeyoung Choi},
  title        = {Aspects of Providing Robotic Healthcare Services for the Elderly based
                  on HRI-enabled Applications in a Healthcare Community Center},
  booktitle    = {{SMA}},
  pages        = {367--372},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/spiot/GuoW20,
  author       = {Mingang Guo and
                  Yizhao Wu},
  title        = {Construct Sharing Mechanism of College Students' Physical Health Monitoring
                  Service Based on Geographic Information System},
  booktitle    = {SPIoT {(1)}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1282},
  pages        = {772--778},
  publisher    = {Springer},
  year         = {2020}
}
@inproceedings{DBLP:conf/teem/PablosMW20,
  author       = {Samuel Marcos Pablos and
                  Juan Antonio Juanes M{\'{e}}ndez and
                  Michael L. Walters},
  title        = {State-of-the-art technologies at the service of medical training and
                  practice to foster Digital Health Ecosystems},
  booktitle    = {{TEEM}},
  pages        = {410--413},
  publisher    = {{ACM}},
  year         = {2020}
}
@inproceedings{DBLP:conf/worldcist/FonsecaRAFA20,
  author       = {Lu{\'{\i}}s Fonseca and
                  Jo{\~{a}}o Paulo Barroso Rego and
                  Miguel Ara{\'{u}}jo and
                  Rui Fraz{\~{a}}o and
                  Manuel Au{-}Yong{-}Oliveira},
  title        = {A Product and Service Concept Proposal to Improve the Monitoring of
                  Citizens' Health in Society at Large},
  booktitle    = {WorldCIST {(3)}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1161},
  pages        = {3--14},
  publisher    = {Springer},
  year         = {2020}
}
@incollection{DBLP:series/sci/AlloghaniBAHMA20,
  author       = {Mohamed Alloghani and
                  Thar Baker and
                  Dhiya Al{-}Jumeily and
                  Abir Hussain and
                  Jamila Mustafina and
                  Ahmed J. Aljaaf},
  title        = {Prospects of Machine and Deep Learning in Analysis of Vital Signs
                  for the Improvement of Healthcare Services},
  booktitle    = {Nature-Inspired Computation in Data Mining and Machine Learning},
  series       = {Studies in Computational Intelligence},
  volume       = {855},
  pages        = {113--136},
  publisher    = {Springer},
  year         = {2020}
}
@proceedings{DBLP:conf/efmi-stc/2020,
  editor       = {Alpo V{\"{a}}rri and
                  Jaime Delgado and
                  Parisis Gallos and
                  Maria H{\"{a}}gglund and
                  Kristiina H{\"{a}}yrinen and
                  Ulla{-}Mari Kinnunen and
                  Louise Bilenberg Pape{-}Haugaard and
                  Laura{-}Maria Peltonen and
                  Kaija Saranto and
                  Philip Scott},
  title        = {Integrated Citizen Centered Digital Health and Social Care - Citizens
                  as Data Producers and Service co-Creators - Proceedings of the {EFMI}
                  2020 Special Topic Conference, {EFMI-STC} 2020, Virtual Event, 26
                  - 27 November 2020},
  series       = {Studies in Health Technology and Informatics},
  volume       = {275},
  publisher    = {{IOS} Press},
  year         = {2020}
}
@article{DBLP:journals/corr/abs-2001-01192,
  author       = {Martin Stufi and
                  Boris Bacic and
                  Leonid Stoimenov},
  title        = {Big Data Architecture in Czech Republic Healthcare Service: Requirements,
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  journal      = {CoRR},
  volume       = {abs/2001.01192},
  year         = {2020}
}
@article{DBLP:journals/corr/abs-2001-01477,
  author       = {Tamara Slosarek and
                  Attila Wohlbrandt and
                  Erwin P. B{\"{o}}ttinger},
  title        = {Using {CEF} Digital Service Infrastructures in the Smart4Health Project
                  for the Exchange of Electronic Health Records},
  journal      = {CoRR},
  volume       = {abs/2001.01477},
  year         = {2020}
}
@article{DBLP:journals/corr/abs-2003-05873,
  author       = {Philippe Ravaud and
                  Franck le Ouay and
                  Etienne Depaulis and
                  Alexandre Huckert and
                  Bruno Vegreville and
                  Viet{-}Thi Tran},
  title        = {Reconfiguring health services to reduce the workload of caregivers
                  during the {COVID-19} outbreak using an open-source scalable platform
                  for remote digital monitoring and coordination of care in hospital
                  Command Centres},
  journal      = {CoRR},
  volume       = {abs/2003.05873},
  year         = {2020}
}
@article{DBLP:journals/corr/abs-2004-01640,
  author       = {Fatima Ezzahra Mdarbi and
                  Nadia Afifi and
                  Imane Hilal and
                  Hicham Belhadaoui},
  title        = {An Approach for Selecting Cloud Service Adequate to Big Data Case
                  Study: E-health Context},
  journal      = {CoRR},
  volume       = {abs/2004.01640},
  year         = {2020}
}
@article{DBLP:journals/corr/abs-2005-02618,
  author       = {Cosmin Pascaru and
                  Paul Diac},
  title        = {Vehicle Routing and Scheduling for Regular Mobile Healthcare Services},
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  volume       = {abs/2005.02618},
  year         = {2020}
}
@article{DBLP:journals/corr/abs-2006-00271,
  author       = {Georgios P. Balomenos and
                  Yujie Hu and
                  Jamie E. Padgett and
                  Kyle Shelton},
  title        = {Impact of Coastal Hazards on Residents Spatial Accessibility to Health
                  Services},
  journal      = {CoRR},
  volume       = {abs/2006.00271},
  year         = {2020}
}
@article{DBLP:journals/corr/abs-2006-04029,
  author       = {Davon Woodard and
                  Huthaifa I. Ashqar and
                  Taoran Ji},
  title        = {Ethics, Data Science, and Health and Human Services: Embedded Bias
                  in Policy Approaches to Teen Pregnancy Prevention},
  journal      = {CoRR},
  volume       = {abs/2006.04029},
  year         = {2020}
}
@article{DBLP:journals/corr/abs-2011-03969,
  author       = {Mladan Jovanovic and
                  Marcos B{\'{a}}ez and
                  Fabio Casati},
  title        = {Chatbots as conversational healthcare services},
  journal      = {CoRR},
  volume       = {abs/2011.03969},
  year         = {2020}
}
@article{DBLP:journals/corr/abs-2011-09911,
  author       = {Hadi Akbarzadeh Khorshidi and
                  Uwe Aickelin and
                  Gholamreza Haffari and
                  Behrooz Hassani{-}Mahmooei},
  title        = {Multi-objective semi-supervised clustering to identify health service
                  patterns for injured patients},
  journal      = {CoRR},
  volume       = {abs/2011.09911},
  year         = {2020}
}
@article{DBLP:journals/f1000research/VaananenHT20,
  author       = {Antti V{\"{a}}{\"{a}}n{\"{a}}nen and
                  Keijo Haataja and
                  Pekka J. Toivanen},
  title        = {Survey to healthcare professionals on the practicality of {AI} services
                  for healthcare},
  journal      = {F1000Research},
  volume       = {9},
  pages        = {760},
  year         = {2020}
}
@book{DBLP:books/sp/TaoL19,
  author       = {Li Tao and
                  Jiming Liu},
  title        = {Healthcare Service Management - {A} Data-Driven Systems Approach},
  publisher    = {Springer},
  year         = {2019}
}
@article{DBLP:journals/access/KimL19,
  author       = {Gun{-}Woo Kim and
                  Dong{-}Ho Lee},
  title        = {Intelligent Health Diagnosis Technique Exploiting Automatic Ontology
                  Generation and Web-Based Personal Health Record Services},
  journal      = {{IEEE} Access},
  volume       = {7},
  pages        = {9419--9444},
  year         = {2019}
}
@article{DBLP:journals/access/LiuTSDG19,
  author       = {Jingwei Liu and
                  Huifang Tang and
                  Rong Sun and
                  Xiaojiang Du and
                  Mohsen Guizani},
  title        = {Lightweight and Privacy-Preserving Medical Services Access for Healthcare
                  Cloud},
  journal      = {{IEEE} Access},
  volume       = {7},
  pages        = {106951--106961},
  year         = {2019}
}
@article{DBLP:journals/access/LiuZYZRWLPD19,
  author       = {Ying Liu and
                  Lin Zhang and
                  Yuan Yang and
                  Longfei Zhou and
                  Lei Ren and
                  Fei Wang and
                  Rong Liu and
                  Zhibo Pang and
                  M. Jamal Deen},
  title        = {A Novel Cloud-Based Framework for the Elderly Healthcare Services
                  Using Digital Twin},
  journal      = {{IEEE} Access},
  volume       = {7},
  pages        = {49088--49101},
  year         = {2019}
}
@article{DBLP:journals/access/MehmoodGCA19,
  author       = {Zahid Mehmood and
                  Anwar Ghani and
                  Gongliang Chen and
                  Ahmed S. Alghamdi},
  title        = {Authentication and Secure Key Management in E-Health Services: {A}
                  Robust and Efficient Protocol Using Biometrics},
  journal      = {{IEEE} Access},
  volume       = {7},
  pages        = {113385--113397},
  year         = {2019}
}
@article{DBLP:journals/access/SharafS19,
  author       = {Sanaa Sharaf and
                  Nidal F. Shilbayeh},
  title        = {A Secure G-Cloud-Based Framework for Government Healthcare Services},
  journal      = {{IEEE} Access},
  volume       = {7},
  pages        = {37876--37882},
  year         = {2019}
}
@article{DBLP:journals/aci/GalvinPSS19,
  author       = {Hannah K. Galvin and
                  Carolyn Petersen and
                  Vignesh Subbian and
                  Anthony Solomonides},
  title        = {Patients as Agents in Behavioral Health Research and Service Provision:
                  Recommendations to Support the Learning Health System},
  journal      = {Appl. Clin. Inform.},
  volume       = {10},
  number       = {05},
  pages        = {841--848},
  year         = {2019}
}
@article{DBLP:journals/algorithms/HaddadeneLP19,
  author       = {Syrine Roufaida Ait Haddadene and
                  Nacima Labadie and
                  Caroline Prodhon},
  title        = {Bicriteria Vehicle Routing Problem with Preferences and Timing Constraints
                  in Home Health Care Services},
  journal      = {Algorithms},
  volume       = {12},
  number       = {8},
  pages        = {152},
  year         = {2019}
}
@article{DBLP:journals/cluster/BhamaK19,
  author       = {S. Bhama and
                  G. R. Karpagam},
  title        = {Application of multivariate Gaussian model for discovery of healthcare
                  services in cloud},
  journal      = {Clust. Comput.},
  volume       = {22},
  number       = {Supplement},
  pages        = {3087--3094},
  year         = {2019}
}
@article{DBLP:journals/cluster/ElmiseryRA19,
  author       = {Ahmed M. Elmisery and
                  Seungmin Rho and
                  Mohamed Aborizka},
  title        = {A new computing environment for collective privacy protection from
                  constrained healthcare devices to IoT cloud services},
  journal      = {Clust. Comput.},
  volume       = {22},
  number       = {Suppl 1},
  pages        = {1611--1638},
  year         = {2019}
}
@article{DBLP:journals/cm/TangZZRZS19,
  author       = {Wenjuan Tang and
                  Kuan Zhang and
                  Deyu Zhang and
                  Ju Ren and
                  Yaoxue Zhang and
                  Xuemin Sherman Shen},
  title        = {Fog-Enabled Smart Health: Toward Cooperative and Secure Healthcare
                  Service Provision},
  journal      = {{IEEE} Commun. Mag.},
  volume       = {57},
  number       = {5},
  pages        = {42--48},
  year         = {2019}
}
@article{DBLP:journals/cn/RayDD19,
  author       = {Partha Pratim Ray and
                  Dinesh Dash and
                  Debashis De},
  title        = {Internet of things-based real-time model study on e-healthcare: Device,
                  message service and dew computing},
  journal      = {Comput. Networks},
  volume       = {149},
  pages        = {226--239},
  year         = {2019}
}
@article{DBLP:journals/commres/0002HGP19,
  author       = {Steven R. Wilson and
                  Elizabeth Dorrance Hall and
                  Patricia E. Gettings and
                  Rebekah G. Pastor},
  title        = {A Multiple Goals Analysis of Families Attempting to Encourage {U.S.}
                  Service Members to Seek Behavioral Health Care: Linking the {GPA}
                  Model and Confirmation Theory},
  journal      = {Commun. Res.},
  volume       = {46},
  number       = {4},
  pages        = {525--554},
  year         = {2019}
}
@article{DBLP:journals/csi/KitsiosSKD19,
  author       = {Fotis Kitsios and
                  Stavros Stefanakakis and
                  Maria Kamariotou and
                  Lambros Dermentzoglou},
  title        = {E-service Evaluation: User satisfaction measurement and implications
                  in health sector},
  journal      = {Comput. Stand. Interfaces},
  volume       = {63},
  pages        = {16--26},
  year         = {2019}
}
@article{DBLP:journals/csi/TsaiHYCY19,
  author       = {Min{-}Fang Tsai and
                  Shin{-}Yuan Hung and
                  Wen{-}Ju Yu and
                  Charlie C. Chen and
                  David C. Yen},
  title        = {Understanding physicians' adoption of electronic medical records:
                  Healthcare technology self-efficacy, service level and risk perspectives},
  journal      = {Comput. Stand. Interfaces},
  volume       = {66},
  year         = {2019}
}
@article{DBLP:journals/cssc/Gomez-DenizSC19,
  author       = {Emilio G{\'{o}}mez{-}D{\'{e}}niz and
                  Jos{\'{e}} Mar{\'{\i}}a Sarabia and
                  Enrique Calder{\'{\i}}n{-}Ojeda},
  title        = {The Geometric ArcTan distribution with applications to model demand
                  for health services},
  journal      = {Commun. Stat. Simul. Comput.},
  volume       = {48},
  number       = {4},
  pages        = {1101--1120},
  year         = {2019}
}
@article{DBLP:journals/dga/BiscegliaCG19,
  author       = {Michele Bisceglia and
                  Roberto Cellini and
                  Luca Grilli},
  title        = {Quality Competition in Healthcare Services with Regional Regulators:
                  {A} Differential Game Approach},
  journal      = {Dyn. Games Appl.},
  volume       = {9},
  number       = {1},
  pages        = {1--23},
  year         = {2019}
}
@article{DBLP:journals/ecra/MengGPZV19,
  author       = {Fanbo Meng and
                  Xitong Guo and
                  Zeyu Peng and
                  Xiaofei Zhang and
                  Doug Vogel},
  title        = {The routine use of mobile health services in the presence of health
                  consciousness},
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  volume       = {35},
  year         = {2019}
}
@article{DBLP:journals/electronicmarkets/WiegardB19,
  author       = {Rouven Wiegard and
                  Michael H. Breitner},
  title        = {Smart services in healthcare: {A} risk-benefit-analysis of pay-as-you-live
                  services from customer perspective in Germany},
  journal      = {Electron. Mark.},
  volume       = {29},
  number       = {1},
  pages        = {107--123},
  year         = {2019}
}
@article{DBLP:journals/eor/BidhandiPNV19,
  author       = {Hadi Mohammadi Bidhandi and
                  Jonathan Patrick and
                  Pedram Noghani and
                  Peyman Varshoei},
  title        = {Capacity planning for a network of community health services},
  journal      = {Eur. J. Oper. Res.},
  volume       = {275},
  number       = {1},
  pages        = {266--279},
  year         = {2019}
}
@article{DBLP:journals/eor/HejaziBY19,
  author       = {Taha Hossein Hejazi and
                  Hossein Badri and
                  Kai Yang},
  title        = {A Reliability-based Approach for Performance Optimization of Service
                  Industries: An Application to Healthcare Systems},
  journal      = {Eur. J. Oper. Res.},
  volume       = {273},
  number       = {3},
  pages        = {1016--1025},
  year         = {2019}
}
@article{DBLP:journals/eor/WuLC19,
  author       = {Xiaodan Wu and
                  Juan Li and
                  Chao{-}Hsien Chu},
  title        = {Modeling multi-stage healthcare systems with service interactions
                  under blocking for bed allocation},
  journal      = {Eur. J. Oper. Res.},
  volume       = {278},
  number       = {3},
  pages        = {927--941},
  year         = {2019}
}
@article{DBLP:journals/ett/AsghariRJ19,
  author       = {Parvaneh Asghari and
                  Amir Masoud Rahmani and
                  Hamid Haj Seyyed Javadi},
  title        = {A medical monitoring scheme and health-medical service composition
                  model in cloud-based IoT platform},
  journal      = {Trans. Emerg. Telecommun. Technol.},
  volume       = {30},
  number       = {6},
  year         = {2019}
}
@article{DBLP:journals/fgcs/CuiRWZ19,
  author       = {Jin Cui and
                  Lei Ren and
                  Xiaokang Wang and
                  Lin Zhang},
  title        = {Pairwise comparison learning based bearing health quantitative modeling
                  and its application in service life prediction},
  journal      = {Future Gener. Comput. Syst.},
  volume       = {97},
  pages        = {578--586},
  year         = {2019}
}
@article{DBLP:journals/fgcs/IslamFDTGK19,
  author       = {Naveed Islam and
                  Yasir Faheem and
                  Ikram Ud Din and
                  Muhammad Talha and
                  Mohsen Guizani and
                  Mudassir Khalil},
  title        = {A blockchain-based fog computing framework for activity recognition
                  as an application to e-Healthcare services},
  journal      = {Future Gener. Comput. Syst.},
  volume       = {100},
  pages        = {569--578},
  year         = {2019}
}
@article{DBLP:journals/fgcs/KhanIJDKF19,
  author       = {Sana Ullah Khan and
                  Naveed Islam and
                  Zahoor Jan and
                  Ikram Ud Din and
                  Atif Khan and
                  Yasir Faheem},
  title        = {An e-Health care services framework for the detection and classification
                  of breast cancer in breast cytology images as an IoMT application},
  journal      = {Future Gener. Comput. Syst.},
  volume       = {98},
  pages        = {286--296},
  year         = {2019}
}
@article{DBLP:journals/gsta/AydemirS19,
  author       = {Erdal Aydemir and
                  Yusuf Sahin},
  title        = {Evaluation of healthcare service quality factors using grey relational
                  analysis in a dialysis center},
  journal      = {Grey Syst. Theory Appl.},
  volume       = {9},
  number       = {4},
  pages        = {432--448},
  year         = {2019}
}
@article{DBLP:journals/hij/AllsopTBB19,
  author       = {Matthew J. Allsop and
                  Sally Taylor and
                  Michael I. Bennett and
                  Bridgette M. Bewick},
  title        = {Understanding patient requirements for technology systems that support
                  pain management in palliative care services: {A} qualitative study},
  journal      = {Health Informatics J.},
  volume       = {25},
  number       = {3},
  year         = {2019}
}
@article{DBLP:journals/hij/DhakalBPK19,
  author       = {Yogit Dhakal and
                  Moshiur Bhuiyan and
                  P. W. C. Prasad and
                  Aneesh Krishna},
  title        = {Service delivery innovation for hospital emergency management using
                  rich organizational modelling},
  journal      = {Health Informatics J.},
  volume       = {25},
  number       = {4},
  year         = {2019}
}
@article{DBLP:journals/hij/HongDZ19,
  author       = {Ziying Hong and
                  Zhaohua Deng and
                  Wei Zhang},
  title        = {Examining factors affecting patients trust in online healthcare services
                  in China: The moderating role of the purpose of use},
  journal      = {Health Informatics J.},
  volume       = {25},
  number       = {4},
  year         = {2019}
}
@article{DBLP:journals/hisas/KhorshidiAHH19,
  author       = {Hadi Akbarzadeh Khorshidi and
                  Uwe Aickelin and
                  Gholamreza Haffari and
                  Behrooz Hassani{-}Mahmooei},
  title        = {Multi-objective semi-supervised clustering to identify health service
                  patterns for injured patients},
  journal      = {Health Inf. Sci. Syst.},
  volume       = {7},
  number       = {1},
  pages        = {18},
  year         = {2019}
}
@article{DBLP:journals/ijaacs/LahamiKA19,
  author       = {Mariam Lahami and
                  Moez Krichen and
                  Roobaea Alroobaea},
  title        = {TEPaaS: test execution platform as-a-service applied in the context
                  of e-health},
  journal      = {Int. J. Auton. Adapt. Commun. Syst.},
  volume       = {12},
  number       = {3},
  pages        = {264--283},
  year         = {2019}
}
@article{DBLP:journals/ijgi/NiLLWW19,
  author       = {Jianhua Ni and
                  Ming Liang and
                  Yan Lin and
                  Yanlan Wu and
                  Chen Wang},
  title        = {Multi-Mode Two-Step Floating Catchment Area {(2SFCA)} Method to Measure
                  the Potential Spatial Accessibility of Healthcare Services},
  journal      = {{ISPRS} Int. J. Geo Inf.},
  volume       = {8},
  number       = {5},
  pages        = {236},
  year         = {2019}
}
@article{DBLP:journals/ijinfoman/GarciaTPL19,
  author       = {Laura Garc{\'{\i}}a and
                  Jes{\'{u}}s Tom{\'{a}}s and
                  Lorena Parra and
                  Jaime Lloret},
  title        = {An m-health application for cerebral stroke detection and monitoring
                  using cloud services},
  journal      = {Int. J. Inf. Manag.},
  volume       = {45},
  pages        = {319--327},
  year         = {2019}
}
@article{DBLP:journals/ijinfoman/LiuNJ19,
  author       = {Fei Liu and
                  Eric Ngai and
                  Xiaofeng Ju},
  title        = {Understanding mobile health service use: An investigation of routine
                  and emergency use intentions},
  journal      = {Int. J. Inf. Manag.},
  volume       = {45},
  pages        = {107--117},
  year         = {2019}
}
@article{DBLP:journals/ijitdm/Mendoza-GomezRV19,
  author       = {Rodolfo Mendoza{-}G{\'{o}}mez and
                  Roger Z. R{\'{\i}}os{-}Mercado and
                  Karla B. Valenzuela{-}Oca{\~{n}}a},
  title        = {An Efficient Decision-Making Approach for the Planning of Diagnostic
                  Services in a Segmented Healthcare System},
  journal      = {Int. J. Inf. Technol. Decis. Mak.},
  volume       = {18},
  number       = {5},
  pages        = {1631--1665},
  year         = {2019}
}
@article{DBLP:journals/ijmi/AyaadAAFAHA19,
  author       = {Omar Ayaad and
                  Aladeen Alloubani and
                  Eyad Abu ALhajaa and
                  Mohammad Farhan and
                  Sami Abuseif and
                  Ahmad Al Hroub and
                  Laila M. Akhu{-}Zaheya},
  title        = {The role of electronic medical records in improving the quality of
                  health care services: Comparative study},
  journal      = {Int. J. Medical Informatics},
  volume       = {127},
  pages        = {63--67},
  year         = {2019}
}
@article{DBLP:journals/ijmi/KimC19,
  author       = {Tae Kyung Kim and
                  Moon Choi},
  title        = {Older adults' willingness to share their personal and health information
                  when adopting healthcare technology and services},
  journal      = {Int. J. Medical Informatics},
  volume       = {126},
  pages        = {86--94},
  year         = {2019}
}
@article{DBLP:journals/ijmi/LeoMBSGTMQSVIS19,
  author       = {Carlo Giacomo Leo and
                  Pierpaolo Mincarone and
                  Antonella Bodini and
                  Raffaella Sedile and
                  Roberto Guarino and
                  Maria Rosaria Tumolo and
                  Roberto Malorgio and
                  Matteo Quitadamo and
                  Eugenio Sabato and
                  Giovanni Viegi and
                  Giuseppe Insalaco and
                  Saverio Sabina},
  title        = {Obstructive sleep apnoea: Improving healthcare services by combining
                  process modelling and population analysis},
  journal      = {Int. J. Medical Informatics},
  volume       = {127},
  pages        = {43--51},
  year         = {2019}
}
@article{DBLP:journals/ijmi/LiSZGJV19,
  author       = {Yufei Li and
                  Yuanyuan Song and
                  Wei Zhao and
                  Xitong Guo and
                  Xiaofeng Ju and
                  Doug Vogel},
  title        = {Exploring the Role of Online Health Community Information in Patients'
                  Decisions to Switch from Online to Offline Medical Services},
  journal      = {Int. J. Medical Informatics},
  volume       = {130},
  year         = {2019}
}
@article{DBLP:journals/ijmi/TeixeiraPP19,
  author       = {Jorge Grenha Teixeira and
                  Nelson Figueiredo de Pinho and
                  Lia Patr{\'{\i}}cio},
  title        = {Bringing service design to the development of health information systems:
                  The case of the Portuguese national electronic health record},
  journal      = {Int. J. Medical Informatics},
  volume       = {132},
  year         = {2019}
}
@article{DBLP:journals/ijoe/VelmuruganSSS19,
  author       = {G. Velmurugan and
                  R. Shubasini and
                  N. SaravanaBhavan and
                  V. Selvam},
  title        = {A Study on Service Quality of a Health Care Organization},
  journal      = {Int. J. Online Biomed. Eng.},
  volume       = {15},
  number       = {10},
  pages        = {91--106},
  year         = {2019}
}
@article{DBLP:journals/ijpr/PanDWYY19,
  author       = {Jinxin Pan and
                  Shuai Ding and
                  Desheng Wu and
                  Shanlin Yang and
                  Jun Yang},
  title        = {Exploring behavioural intentions toward smart healthcare services
                  among medical practitioners: a technology transfer perspective},
  journal      = {Int. J. Prod. Res.},
  volume       = {57},
  number       = {18},
  pages        = {5801--5820},
  year         = {2019}
}
@article{DBLP:journals/ijssmet/SisodiaA19,
  author       = {Swati Sisodia and
                  Neetima Agrawal},
  title        = {Examining Employability Skills for Healthcare Services in India: {A}
                  Descriptive Literature Review},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {10},
  number       = {3},
  pages        = {63--79},
  year         = {2019}
}
@article{DBLP:journals/information/DelmastroDRMMCP19,
  author       = {Franca Delmastro and
                  Cristina Dolciotti and
                  Davide La Rosa and
                  Flavio Di Martino and
                  Massimo Magrini and
                  Simone Coscetti and
                  Filippo Palumbo},
  title        = {Experimenting Mobile and e-Health Services with Frail {MCI} Older
                  People},
  journal      = {Inf.},
  volume       = {10},
  number       = {8},
  pages        = {253},
  year         = {2019}
}
@article{DBLP:journals/information/LemloumaLRSV19,
  author       = {Tayeb Lemlouma and
                  S{\'{e}}bastien Laborie and
                  Abderrezak Rachedi and
                  Ant{\'{o}}nio Santos and
                  Athanasios V. Vasilakos},
  title        = {Special Issue on Selected Papers from e-Health Pervasive Wireless
                  Applications and Services 2017},
  journal      = {Inf.},
  volume       = {10},
  number       = {2},
  pages        = {52},
  year         = {2019}
}
@article{DBLP:journals/intr/CocosilaT19,
  author       = {Mihail Cocosila and
                  Ofir Turel},
  title        = {Adoption and non-adoption motivational risk beliefs in the use of
                  mobile services for health promotion},
  journal      = {Internet Res.},
  volume       = {29},
  number       = {4},
  pages        = {846--869},
  year         = {2019}
}
@article{DBLP:journals/iotj/Wang19,
  author       = {Zhiwei Wang},
  title        = {Blind Batch Encryption-Based Protocol for Secure and Privacy-Preserving
                  Medical Services in Smart Connected Health},
  journal      = {{IEEE} Internet Things J.},
  volume       = {6},
  number       = {6},
  pages        = {9555--9562},
  year         = {2019}
}
@article{DBLP:journals/itor/X19b,
  title        = {Special issue on "Efficiency in Education, Health and other Public
                  Services"},
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  volume       = {26},
  number       = {1},
  pages        = {383--384},
  year         = {2019}
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@article{DBLP:journals/itor/X19e,
  title        = {Special issue on "Efficiency in Education, Health and other Public
                  Services"},
  journal      = {Int. Trans. Oper. Res.},
  volume       = {26},
  number       = {2},
  pages        = {769--770},
  year         = {2019}
}
@article{DBLP:journals/jaihc/HeGWLZAD19,
  author       = {Min He and
                  Zheng Guan and
                  Zhangyong Wu and
                  Liang L{\"{u}} and
                  Zhaoxu Zhou and
                  Marco Anisetti and
                  Ernesto Damiani},
  title        = {A polling access control with exhaustive service in wireless body
                  area networks for mobile healthcare using the sleeping schema},
  journal      = {J. Ambient Intell. Humaniz. Comput.},
  volume       = {10},
  number       = {10},
  pages        = {3761--3774},
  year         = {2019}
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@article{DBLP:journals/jaise/DhillonK19,
  author       = {Parwinder Kaur Dhillon and
                  Sheetal Kalra},
  title        = {A secure multi-factor {ECC} based authentication scheme for Cloud-IoT
                  based healthcare services},
  journal      = {J. Ambient Intell. Smart Environ.},
  volume       = {11},
  number       = {2},
  pages        = {149--164},
  year         = {2019}
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@article{DBLP:journals/jamia/Adler-Milstein19,
  author       = {Julia Adler{-}Milstein},
  title        = {Health informatics and health services research: reflections on their
                  convergence},
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  volume       = {26},
  number       = {10},
  pages        = {903--904},
  year         = {2019}
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@article{DBLP:journals/jamia/BekemeierPW19,
  author       = {Betty Bekemeier and
                  Seungeun Park and
                  Greg Whitman},
  title        = {Challenges and lessons learned in promoting adoption of standardized
                  local public health service delivery data through the application
                  of the Public Health Activities and Services Tracking model},
  journal      = {J. Am. Medical Informatics Assoc.},
  volume       = {26},
  number       = {12},
  pages        = {1660--1663},
  year         = {2019}
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@article{DBLP:journals/jamia/BruzeliusLKDDBD19,
  author       = {Emilie Bruzelius and
                  Matthew Le and
                  Avi Kenny and
                  Jordan Downey and
                  Matteo Danieletto and
                  Aaron Baum and
                  Patrick Doupe and
                  Bruno Silva and
                  Philip J. Landrigan and
                  Prabhjot Singh},
  title        = {Satellite images and machine learning can identify remote communities
                  to facilitate access to health services},
  journal      = {J. Am. Medical Informatics Assoc.},
  volume       = {26},
  number       = {8-9},
  pages        = {806--812},
  year         = {2019}
}
@article{DBLP:journals/jco/ChenZLL19,
  author       = {Xi Chen and
                  Liu Zhao and
                  Haiming Liang and
                  Kin Keung Lai},
  title        = {Matching patients and healthcare service providers: a novel two-stage
                  method based on knowledge rules and {OWA-NSGA-II} algorithm},
  journal      = {J. Comb. Optim.},
  volume       = {37},
  number       = {1},
  pages        = {221--247},
  year         = {2019}
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@article{DBLP:journals/jifs/SharmaK19,
  author       = {Ashutosh Sharma and
                  Rajiv Kumar},
  title        = {Service level agreement and energy cooperative cyber physical system
                  for quickest healthcare services},
  journal      = {J. Intell. Fuzzy Syst.},
  volume       = {36},
  number       = {5},
  pages        = {4077--4089},
  year         = {2019}
}
@article{DBLP:journals/jifs/Xia19,
  author       = {Chenhong Xia},
  title        = {Innovative research on the construction of China's youth physical
                  health promotion service system based on sensor technology},
  journal      = {J. Intell. Fuzzy Syst.},
  volume       = {37},
  number       = {5},
  pages        = {6063--6069},
  year         = {2019}
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@article{DBLP:journals/jmmis/JungPKK19,
  author       = {Hyun Jung Jung and
                  Hyun Sang Park and
                  Hyun Young Kim and
                  Hwa Sun Kim},
  title        = {Application of Standard Terminologies for the Development of a Customized
                  Healthcare Service based on a {PHR} Platform},
  journal      = {J. Multim. Inf. Syst.},
  volume       = {6},
  number       = {4},
  pages        = {303--308},
  year         = {2019}
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@article{DBLP:journals/jms/DiezAHCNM19,
  author       = {Isabel de la Torre D{\'{\i}}ez and
                  Susel G{\'{o}}ngora Alonso and
                  Sofiane Hamrioui and
                  Eduardo Motta Cruz and
                  Lola Mor{\'{o}}n Nozaleda and
                  Manuel A. Franco Mart{\'{\i}}n},
  title        = {IoT-Based Services and Applications for Mental Health in the Literature},
  journal      = {J. Medical Syst.},
  volume       = {43},
  number       = {1},
  pages        = {11:1--11:6},
  year         = {2019}
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@article{DBLP:journals/jors/ProudloveGWB19,
  author       = {Nathan C. Proudlove and
                  Mhorag Goff and
                  Kieran Walshe and
                  Ruth J. Boaden},
  title        = {The signal in the noise: Robust detection of performance "outliers"
                  in health services},
  journal      = {J. Oper. Res. Soc.},
  volume       = {70},
  number       = {7},
  pages        = {1102--1114},
  year         = {2019}
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@article{DBLP:journals/jors/Wang19,
  author       = {Xinfang (Jocelyn) Wang},
  title        = {Health service design with conjoint optimization},
  journal      = {J. Oper. Res. Soc.},
  volume       = {70},
  number       = {7},
  pages        = {1091--1101},
  year         = {2019}
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@article{DBLP:journals/jossr/SlattenLLG19,
  author       = {Terje Sl{\aa}tten and
                  Gudbrand Lien and
                  Ella Lupina and
                  Knut Arne Gravingen},
  title        = {Promoting an Internal Market-Oriented Culture {(IMOC)} in Healthcare
                  Services},
  journal      = {J. Serv. Sci. Res.},
  volume       = {11},
  number       = {2},
  pages        = {157--182},
  year         = {2019}
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@article{DBLP:journals/mansci/AdidaB19,
  author       = {Elodie Adida and
                  Fernanda Bravo},
  title        = {Contracts for Healthcare Referral Services: Coordination via Outcome-Based
                  Penalty Contracts},
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  volume       = {65},
  number       = {3},
  pages        = {1322--1341},
  year         = {2019}
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@article{DBLP:journals/monet/LinLL19,
  author       = {Tzong{-}Shyan Lin and
                  Pei{-}Yu Liu and
                  Chun{-}Cheng Lin},
  title        = {Home Healthcare Matching Service System Using the Internet of Things},
  journal      = {Mob. Networks Appl.},
  volume       = {24},
  number       = {3},
  pages        = {736--747},
  year         = {2019}
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@article{DBLP:journals/msom/GuoTWZ19,
  author       = {Pengfei Guo and
                  Christopher S. Tang and
                  Yulan Wang and
                  Ming Zhao},
  title        = {The Impact of Reimbursement Policy on Social Welfare, Revisit Rate,
                  and Waiting Time in a Public Healthcare System: Fee-for-Service Versus
                  Bundled Payment},
  journal      = {Manuf. Serv. Oper. Manag.},
  volume       = {21},
  number       = {1},
  pages        = {154--170},
  year         = {2019}
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@article{DBLP:journals/network/BilbaoATE19,
  author       = {Josu Bilbao and
                  Khalid Abualsaud and
                  Kamel Tourki and
                  Abdulmotaleb El{-}Saddik},
  title        = {Enabling Networked Services and Technologies for Connected Healthcare},
  journal      = {{IEEE} Netw.},
  volume       = {33},
  number       = {6},
  pages        = {6--7},
  year         = {2019}
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@article{DBLP:journals/network/LiXSWL19,
  author       = {Gaolei Li and
                  Guangquan Xu and
                  Arun Kumar Sangaiah and
                  Jun Wu and
                  Jianhua Li},
  title        = {EdgeLaaS: Edge Learning as a Service for Knowledge-Centric Connected
                  Healthcare},
  journal      = {{IEEE} Netw.},
  volume       = {33},
  number       = {6},
  pages        = {37--43},
  year         = {2019}
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@article{DBLP:journals/npjdm/WenFMWRK0SLF19,
  author       = {Andrew Wen and
                  Sunyang Fu and
                  Sungrim Moon and
                  Mohamed El Wazir and
                  Andrew Rosenbaum and
                  Vinod C. Kaggal and
                  Sijia Liu and
                  Sunghwan Sohn and
                  Hongfang Liu and
                  Jungwei Fan},
  title        = {Desiderata for delivering {NLP} to accelerate healthcare {AI} advancement
                  and a Mayo Clinic NLP-as-a-service implementation},
  journal      = {npj Digit. Medicine},
  volume       = {2},
  year         = {2019}
}
@article{DBLP:journals/phat/KapiczynskiRW19,
  author       = {Michal Kapiczynski and
                  Sergi Rotger{-}Griful and
                  Stefan Wagner},
  title        = {Indoor Localization Services for Hearing Aids using Bluetooth Low
                  Energy},
  journal      = {{EAI} Endorsed Trans. Pervasive Health Technol.},
  volume       = {5},
  number       = {18},
  pages        = {e5},
  year         = {2019}
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@article{DBLP:journals/phat/RajarajanKCP19,
  author       = {S. Rajarajan and
                  R. Venkata Kausik and
                  M. Sree Charan and
                  Plk. Priyadarsini},
  title        = {Privacy Preserving Fingerprint Authentication at the Cloud Server
                  for eHealth Services},
  journal      = {{EAI} Endorsed Trans. Pervasive Health Technol.},
  volume       = {5},
  number       = {18},
  pages        = {e4},
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@article{DBLP:journals/ppna/NikoloudakisPMM19,
  author       = {Yannis Nikoloudakis and
                  Evangelos Pallis and
                  George Mastorakis and
                  Constandinos X. Mavromoustakis and
                  Charalabos Skianis and
                  Evangelos K. Markakis},
  title        = {Vulnerability assessment as a service for fog-centric {ICT} ecosystems:
                  {A} healthcare use case},
  journal      = {Peer-to-Peer Netw. Appl.},
  volume       = {12},
  number       = {5},
  pages        = {1216--1224},
  year         = {2019}
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@article{DBLP:journals/robotica/MelloJRGF19,
  author       = {Ricardo C. de Mello and
                  Mario F. Jim{\'{e}}nez and
                  Mois{\'{e}}s R. N. Ribeiro and
                  Rodrigo Laiola Guimar{\~{a}}es and
                  Anselmo Frizera{-}Neto},
  title        = {On Human-in-the-Loop {CPS} in Healthcare: {A} Cloud-Enabled Mobility
                  Assistance Service},
  journal      = {Robotica},
  volume       = {37},
  number       = {9},
  pages        = {1477--1493},
  year         = {2019}
}
@article{DBLP:journals/sap/MisraKM19,
  author       = {Subhas C. Misra and
                  Ashutosh Kumar and
                  Aswani K. Munnangi},
  title        = {Cloud-based healthcare management: Identifying the privacy concerns
                  and their moderating effect on the cloud-based health-care services},
  journal      = {Secur. Priv.},
  volume       = {2},
  number       = {3},
  year         = {2019}
}
@article{DBLP:journals/sensors/CandelieriFM19,
  author       = {Antonio Candelieri and
                  Stanislav Fedorov and
                  Enza Messina},
  title        = {Efficient Kernel-Based Subsequence Search for Enabling Health Monitoring
                  Services in IoT-Based Home Setting},
  journal      = {Sensors},
  volume       = {19},
  number       = {23},
  pages        = {5192},
  year         = {2019}
}
@article{DBLP:journals/sensors/PengG19,
  author       = {Cong Peng and
                  Prashant Goswami},
  title        = {Meaningful Integration of Data from Heterogeneous Health Services
                  and Home Environment Based on Ontology},
  journal      = {Sensors},
  volume       = {19},
  number       = {8},
  pages        = {1747},
  year         = {2019}
}
@article{DBLP:journals/systems/Khayal19,
  author       = {Inas S. Khayal},
  title        = {A Systems Thinking Approach to Designing Clinical Models and Healthcare
                  Services},
  journal      = {Syst.},
  volume       = {7},
  number       = {1},
  pages        = {18},
  year         = {2019}
}
@article{DBLP:journals/taasm/YunG19,
  author       = {Junghwan Yun and
                  Youngjung Geum},
  title        = {Analysing the dynamics of technological convergence using a co-classification
                  approach: a case of healthcare services},
  journal      = {Technol. Anal. Strateg. Manag.},
  volume       = {31},
  number       = {12},
  pages        = {1412--1429},
  year         = {2019}
}
@article{DBLP:journals/tmm/TangRZ19,
  author       = {Wenjuan Tang and
                  Ju Ren and
                  Yaoxue Zhang},
  title        = {Enabling Trusted and Privacy-Preserving Healthcare Services in Social
                  Media Health Networks},
  journal      = {{IEEE} Trans. Multim.},
  volume       = {21},
  number       = {3},
  pages        = {579--590},
  year         = {2019}
}
@inproceedings{DBLP:conf/ahfe/AlmesalmAA19,
  author       = {Saad Almesalm and
                  May Alfowzan and
                  Hadeel Alajouri},
  title        = {A Healthy Smartphone Application to Enhance Patient Services in Saudi
                  Arabia in a Human Centered Design Approach},
  booktitle    = {{AHFE} {(21)}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {972},
  pages        = {116--127},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/ahfe/DengizAA19,
  author       = {Asiye Ozge Dengiz and
                  Kumru Didem Atalay and
                  Fulya Altiparmak},
  title        = {Multiple Service Home Health Care Routing and Scheduling Problem:
                  {A} Mathematical Model},
  booktitle    = {{AHFE} {(20)}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {971},
  pages        = {289--298},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/aiccsa/ZhangLFBDP19,
  author       = {Liwen Zhang and
                  Elyes Lamine and
                  Franck Fontanili and
                  Christophe Bortolaso and
                  Mustapha Derras and
                  Herv{\'{e}} Pingaud},
  title        = {A Decision-Making Support System for Operational Coordination of Home
                  Health Care Services},
  booktitle    = {{AICCSA}},
  pages        = {1--6},
  publisher    = {{IEEE} Computer Society},
  year         = {2019}
}
@inproceedings{DBLP:conf/amcis/Asamoah19,
  author       = {Daniel Asamoah},
  title        = {Healthcare Service Quality in Emerging Economies: Perceptions via
                  Social Media},
  booktitle    = {{AMCIS}},
  publisher    = {Association for Information Systems},
  year         = {2019}
}
@inproceedings{DBLP:conf/amcis/LessardR19,
  author       = {Lysanne Lessard and
                  Mark de Reuver},
  title        = {Describing Health Service Platform Architectures: {A} Guiding Framework},
  booktitle    = {{AMCIS}},
  publisher    = {Association for Information Systems},
  year         = {2019}
}
@inproceedings{DBLP:conf/amcis/SchymikDK19,
  author       = {Gregory Schymik and
                  Jie Du and
                  Andrew J. Kalafut},
  title        = {Location Based Services and the Health Belief Model Based Investigation
                  of Student Intentions and Behaviors},
  booktitle    = {{AMCIS}},
  publisher    = {Association for Information Systems},
  year         = {2019}
}
@inproceedings{DBLP:conf/amia/DhopeshwarkarHH19,
  author       = {Rina V. Dhopeshwarkar and
                  Lauren S. Hovey and
                  Krysta Heaney{-}Huls and
                  Prashila Dullabh and
                  Scott R. Smith},
  title        = {Federal Research Data Infrastructure: Tools and Services for Health
                  Care Needs},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2019}
}
@inproceedings{DBLP:conf/amia/GuzmanVLFWYH19,
  author       = {Jenice Guzman and
                  Benjamin Viernes and
                  Martin Lee and
                  Melissa Farmer and
                  Bonnie J. Wakefield and
                  Maria Yefimova and
                  Theodore Hahn},
  title        = {Relationship between adherence to daily home telehealth use and health
                  services use in Veterans with heart failure},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2019}
}
@inproceedings{DBLP:conf/amia/MeloJSFGN19,
  author       = {Keilla T. de M{\'{e}}lo and
                  Nelson G. Leit{\~{a}}o J{\'{u}}nior and
                  Danilo F. da Silva and
                  Webber D. Fantini and
                  Alexandra M. Grisolia and
                  Magdala D. Novaes},
  title        = {Teledermatology Service in HealthNet Platform: an Experience Report},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2019}
}
@inproceedings{DBLP:conf/amia/StoneBNSSHT19,
  author       = {Norman Stone and
                  Carol A. Bean and
                  Thomas A. Neal and
                  Karl J. Stiller and
                  David Schmidt and
                  Andrew Holdaway and
                  Lauren Thompson},
  title        = {Applying {SNOMED} {CT} Concepts to {CPT} Codes: Enabling Consistent
                  Queries for Health Services Researchers, and Specialty-specific and
                  Visit-specific Views of Patient Information},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2019}
}
@inproceedings{DBLP:conf/bibe/PedrosaZ019,
  author       = {Micael Pedrosa and
                  Andr{\'{e}} Z{\'{u}}quete and
                  Carlos Costa},
  title        = {Pseudonymisation with Break-the-Glass Compatibility for Health Records
                  in Federated Services},
  booktitle    = {{BIBE}},
  pages        = {274--277},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/bigdataconf/KareemF19,
  author       = {Murtadha Kareem and
                  Oliver Faust},
  title        = {Establishing the safety of a smart heart health monitoring service
                  through validation},
  booktitle    = {{IEEE} BigData},
  pages        = {6089--6091},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/bigdataconf/VuppalapatiKIVK19,
  author       = {Jaya Shankar Vuppalapati and
                  Santosh Kedari and
                  Anitha Ilapakurti and
                  Chandrasekar Vuppalapati and
                  Sharat Kedari and
                  Rajasekar Vuppalapati},
  title        = {The Development of Machine Learning Infused Outpatient Prognostic
                  Models for tackling Impacts of Climate Change and ensuring Delivery
                  of Effective Population Health Services},
  booktitle    = {{IEEE} BigData},
  pages        = {2790--2799},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/biostec/EzeKSBP19,
  author       = {Benjamin Eze and
                  Craig E. Kuziemsky and
                  Jamie Stevens and
                  Paul Boissonneault and
                  Liam Peyton},
  title        = {Successful Deployment of Cloud-hosted Services and Performance Management
                  for Community Care},
  booktitle    = {{HEALTHINF}},
  pages        = {248--255},
  publisher    = {SciTePress},
  year         = {2019}
}
@inproceedings{DBLP:conf/cbms/McGregorM19,
  author       = {Carolyn McGregor and
                  Priscilla Xoliswa Majola},
  title        = {Opportunities for a Cloud Based Health Analytics as a Service for
                  Eastern Cape Initiation Schools in South Africa},
  booktitle    = {{CBMS}},
  pages        = {531--534},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/ccs/SonCKW19,
  author       = {Yuri Son and
                  Geumhwan Cho and
                  Hyoungshick Kim and
                  Simon S. Woo},
  title        = {Understanding Users' Risk Perceptions about Personal Health Records
                  Shared on Social Networking Services},
  booktitle    = {AsiaCCS},
  pages        = {352--365},
  publisher    = {{ACM}},
  year         = {2019}
}
@inproceedings{DBLP:conf/chi/TorousWWC19,
  author       = {John Torous and
                  Maria K. Wolters and
                  Greg Wadley and
                  Rafael A. Calvo},
  title        = {4\({}^{\mbox{\emph{th}}}\) Symposium on Computing and Mental Health:
                  Designing Ethical eMental Health Services},
  booktitle    = {{CHI} Extended Abstracts},
  publisher    = {{ACM}},
  year         = {2019}
}
@inproceedings{DBLP:conf/cisis/Saad19,
  author       = {Alsaleh Saad},
  title        = {Evaluation of Mobile Health Services in Health Organizations},
  booktitle    = {{CISIS}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {993},
  pages        = {569--577},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/coginfocom/BorosBNN19,
  author       = {Kata Boros and
                  Gy{\"{o}}ngyi Bujdos{\'{o}} and
                  Cornelia Mihaela Novac and
                  Ovidiu{-}Constantin Novac},
  title        = {E-Health Promotion virtual reality services in MaxWhere {VR} spaces
                  - design and development},
  booktitle    = {CogInfoCom},
  pages        = {389--390},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/colcom/XuLLNDALLJLGW19,
  author       = {Yueshen Xu and
                  Yi Lu and
                  Rui Li and
                  Lin Niu and
                  Wenzhi Du and
                  Ni An and
                  Yaning Liu and
                  Xinyi Liu and
                  Yan Jiang and
                  Zhenhua Li and
                  Jin Guo and
                  Xiangdong Wang},
  title        = {An Integrated and Intelligent Dental Healthcare System with Mobile
                  Services},
  booktitle    = {CollaborateCom},
  series       = {Lecture Notes of the Institute for Computer Sciences, Social Informatics
                  and Telecommunications Engineering},
  volume       = {292},
  pages        = {183--200},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/conf-irm/AtiqM19,
  author       = {Arzoo Atiq and
                  Ather Mehmood},
  title        = {Service Delivery Innovation in Health Sector - Micro-Hospital},
  booktitle    = {{CONF-IRM}},
  pages        = {22},
  year         = {2019}
}
@inproceedings{DBLP:conf/conf-irm/OgundainiH19,
  author       = {Oluwamayowa O. Ogundaini and
                  Retha de la Harpe},
  title        = {Integration of mHealth technologies to support service interaction
                  moments in tertiary healthcare of Western Cape, South Africa},
  booktitle    = {{CONF-IRM}},
  pages        = {18},
  year         = {2019}
}
@inproceedings{DBLP:conf/csae/HeS19,
  author       = {Chengwan He and
                  You Shi},
  title        = {Workforce Scheduling and Routing for Home Health Care Services},
  booktitle    = {{CSAE}},
  pages        = {58:1--58:5},
  publisher    = {{ACM}},
  year         = {2019}
}
@inproceedings{DBLP:conf/cscs/NeaguFZ19,
  author       = {Gabriel Neagu and
                  Vladimir Florian and
                  Madalina Zamfir},
  title        = {Health Monitoring Management Solution Centred on the Cloud of Things
                  Service Integrator},
  booktitle    = {{CSCS}},
  pages        = {662--666},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/cscwd/NiSY019,
  author       = {Liuqian Ni and
                  Yuling Sun and
                  Yanqin Yang and
                  Liang He},
  title        = {Human-Engaged Health Care Services Recommendation for Aging and Long-term
                  Care},
  booktitle    = {{CSCWD}},
  pages        = {339--344},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/ecai2/HassoonTA19,
  author       = {Imad Ali Hassoon and
                  Nicolae Tapus and
                  Sarmad Monadel S. ALGayar},
  title        = {Enabling the Integration of Health-Emergency Alert with privacy of
                  Patients' location based services},
  booktitle    = {{ECAI}},
  pages        = {1--5},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/edemocracy/Sideridis19,
  author       = {Alexander B. Sideridis},
  title        = {A Smart Cross Border e-Gov Primary Health Care Medical Service},
  booktitle    = {e-Democracy},
  series       = {Communications in Computer and Information Science},
  volume       = {1111},
  pages        = {67--78},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/euspn/KaimerB19,
  author       = {Fabian Kaimer and
                  Philipp Brune},
  title        = {As They Like It - Outcome Of {A} User-Centric Design Approach For
                  An Online Health- And Well-Being Service Platform For Transition-Agers},
  booktitle    = {{EUSPN/ICTH}},
  series       = {Procedia Computer Science},
  volume       = {160},
  pages        = {445--450},
  publisher    = {Elsevier},
  year         = {2019}
}
@inproceedings{DBLP:conf/hci/FaruqueMCSM19,
  author       = {Mithila Faruque and
                  Mohammad Badruddozza Mia and
                  Moinul H. Chowdhury and
                  Farhana Sarker and
                  Khondaker Abdullah Al Mamun},
  title        = {Feasibility of Digital Health Services for Educating the Community
                  People Regarding Lifestyle Modification Combating Noncommunicable
                  Diseases},
  booktitle    = {{HCI} {(22)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11587},
  pages        = {333--345},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/hci/FukuzumiJIMMS19,
  author       = {Shin'ichi Fukuzumi and
                  Mariko Jinno and
                  Kasumi Inagaki and
                  Haruka Maeda and
                  Takuya Mizukami and
                  Osamu Sakura},
  title        = {Extraction of New Guideline Items from the View Point of {ELSI} (Ethics,
                  Legal, Social Issues) for Service Utilized AI-Focus on Healthcare
                  Area},
  booktitle    = {{HCI} {(5)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11570},
  pages        = {482--491},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/hci/KuH19,
  author       = {Wen{-}Tsung Ku and
                  Pi{-}Jung Hsieh},
  title        = {Investigating Users' Intention to Use Personal Health Management Services:
                  An Empirical Study in Taiwan},
  booktitle    = {{HCI} {(27)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11592},
  pages        = {228--237},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/healthcom/SilvaRRSDR19,
  author       = {Bruno M. C. Silva and
                  Joel J. P. C. Rodrigues and
                  Andr{\'{e}} Ramos and
                  Kashif Saleem and
                  Isabel de la Torre D{\'{\i}}ez and
                  Ricardo A. L. Rab{\^{e}}lo},
  title        = {A Mobile Health System to Empower Healthcare Services in Remote Regions},
  booktitle    = {HealthCom},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/healthcom/VianaRFOA19,
  author       = {David Viana and
                  Wendell Rodrigues and
                  Raimundo Valter Filho and
                  Mauro Oliveira and
                  Luis Odorico M. Andrade},
  title        = {Quality of Health Service, Optimizing an IoT Solution with Diffserv
                  and {EWS} Protocols},
  booktitle    = {HealthCom},
  pages        = {1--5},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/healthyIoT/MendoncaJJ0PS19,
  author       = {Miguel Mendon{\c{c}}a and
                  Tom{\'{a}}s Jer{\'{o}}nimo and
                  Mauro Juli{\~{a}}o and
                  Jo{\~{a}}o Santos and
                  Nuno Pombo and
                  Bruno M. C. Silva},
  title        = {An IoT-Based Healthcare Ecosystem for Home Intelligent Assistant Services
                  in Smart Homes},
  booktitle    = {HealthyIoT},
  series       = {Lecture Notes of the Institute for Computer Sciences, Social Informatics
                  and Telecommunications Engineering},
  volume       = {314},
  pages        = {142--155},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/hicss/LiuZSJT19,
  author       = {Yezheng Liu and
                  Xue Zhang and
                  Jianshan Sun and
                  Yuanchun Jiang and
                  Zhiqiang Tian},
  title        = {Understanding Patients' {WOM} of IT-Enabled Healthcare Service: {A}
                  Case Study of Online Health Consultation},
  booktitle    = {{HICSS}},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2019}
}
@inproceedings{DBLP:conf/his2/HuaMM0Q19,
  author       = {Lei Hua and
                  Yuntao Ma and
                  Xiangyu Meng and
                  Bin Xu and
                  Jin Qi},
  title        = {A Smart Health-Oriented Traditional Chinese Medicine Pharmacy Intelligent
                  Service Platform},
  booktitle    = {{HIS}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11837},
  pages        = {23--34},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/iccse2/UmorenUI19,
  author       = {Imeh J. Umoren and
                  Kingsley Udonyah and
                  Etebong Isong},
  title        = {A Computational Intelligence Framework for Length of Stay Prediction
                  in Emergency Healthcare Services Department},
  booktitle    = {{ICCSE}},
  pages        = {539--549},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/icdte/SudsawartPCARK19,
  author       = {Jirawat Sudsawart and
                  Kullaphat Pochanakul and
                  Veena Chantarasompoch and
                  Wanvisa Saisanan Na Ayudhaya and
                  Phannee Rojanabenjakun and
                  Chamiporn Kongmong},
  title        = {A Study of Marketing Needs Affecting the Development for Bachelor
                  of Science in Health Service Business Management, College of Allied
                  Health Sciences, Suan Sunandha Rajabhat University},
  booktitle    = {{ICDTE}},
  pages        = {106--110},
  publisher    = {{ACM}},
  year         = {2019}
}
@inproceedings{DBLP:conf/icgs3/JimenezJ19,
  author       = {Jaime Ibarra Jimenez and
                  Hamid Jahankhani},
  title        = {"Privacy by Design" Governance Framework to Achieve Privacy Assurance
                  of Personal Health Information {(PHI)} Processed by IoT-based Telemedicine
                  Devices and Applications Within Healthcare Services},
  booktitle    = {{ICGS3}},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/ichi/MeiXHZYL19,
  author       = {Jing Mei and
                  Enliang Xu and
                  Bibo Hao and
                  Yuan Zhang and
                  Yiqin Yu and
                  Shaochun Li},
  title        = {Translational Health Informatics from Risk Prediction Modeling to
                  Risk Assessment Service},
  booktitle    = {{ICHI}},
  pages        = {1--2},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/icibe/HakimU19,
  author       = {Inaki Maulida Hakim and
                  Wafa Makhasha Ulfah},
  title        = {Model Development to Determine Optimal Drugs Inventory in Indonesia
                  Public Health Services},
  booktitle    = {{ICIBE}},
  pages        = {28--32},
  publisher    = {{ACM}},
  year         = {2019}
}
@inproceedings{DBLP:conf/icoin/JungCKK19,
  author       = {Joong{-}Hwa Jung and
                  Dong{-}Kyu Choi and
                  Ji{-}In Kim and
                  Seok Joo Koh},
  title        = {Mobility Management for Healthcare Services in CoAP-Based IoT Networks},
  booktitle    = {{ICOIN}},
  pages        = {7--12},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/icores/ZhaoC19,
  author       = {Jun Zhao and
                  Lap Keung Chu},
  title        = {Optimising the Services Capacity Operation with Service Supply Chain
                  and Option Theories for Elderly Healthcare Systems in China},
  booktitle    = {{ICORES}},
  pages        = {213--220},
  publisher    = {SciTePress},
  year         = {2019}
}
@inproceedings{DBLP:conf/icost/JangKKYUK19,
  author       = {Wanho Jang and
                  Dongwan Kim and
                  Jeonghyun Kim and
                  Seungwan Yang and
                  Yunjeong Uhm and
                  Jongbae Kim},
  title        = {ICT-Based Health Care Services for People with Spinal Cord Injury:
                  {A} Pilot Study},
  booktitle    = {{ICOST}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11862},
  pages        = {122--127},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/icsh/WuZJT19,
  author       = {Juhua Wu and
                  Zhenyi Zhao and
                  Shunjun Jiang and
                  Lei Tao},
  title        = {The Research on Spatial Accessibility to Healthcare Services Resources
                  in Tianhe, Guangzhou},
  booktitle    = {{ICSH}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11924},
  pages        = {96--105},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/icspis/PoorejbariM19,
  author       = {Sepideh Poorejbari and
                  Wathiq Mansoor},
  title        = {Smart healthcare systems on improving the efficiency of healthcare
                  services},
  booktitle    = {{ICSPIS}},
  pages        = {1--4},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/ict4d/AchiengR19,
  author       = {Mourine Achieng and
                  Ephias Ruhode},
  title        = {A Critical Analysis of the Implementation of Health Information Systems
                  for Public Healthcare Service Delivery in Resource-Constrained Environments:
                  {A} South African Study},
  booktitle    = {{ICT4D} {(1)}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {551},
  pages        = {568--578},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/ict4d/Nyende19,
  author       = {Hawa Nyende},
  title        = {Value Co-creation in Design of mHealth Applications for Maternal Healthcare
                  Service Delivery},
  booktitle    = {{ICT4D} {(1)}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {551},
  pages        = {89--103},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/ict4da/MusumbaW19,
  author       = {George Wamamu Musumba and
                  Ruth Diko Wario},
  title        = {Towards Fuzzy Analytical Hierarchy Process Model for Performance Evaluation
                  of Healthcare Sector Services},
  booktitle    = {{ICT4DA}},
  series       = {Communications in Computer and Information Science},
  volume       = {1026},
  pages        = {93--118},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/ictc/MehmoodMS19,
  author       = {Asif Mehmood and
                  Faisal Mehmood and
                  Wang{-}Cheol Song},
  title        = {Cloud based E-Prescription management system for healthcare services
                  using IoT devices},
  booktitle    = {{ICTC}},
  pages        = {1380--1386},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/icufn/FelizmenioF19,
  author       = {Edgardo Felizmenio and
                  Susan Festin},
  title        = {Evaluating the Viability of Ciphertext-Policy Attribute-Based Encryption
                  on Service-Oriented Health Information Exchange Systems},
  booktitle    = {{ICUFN}},
  pages        = {443--448},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/ieem/LeeTTY19,
  author       = {Chien{-}Sing Lee and
                  Adrian Tiong and
                  Nicholas Wee{-}Leong Tang and
                  Kah{-}Hou Yap},
  title        = {Data-Driven "Market Basket"-Pricing and Personalized Health Information
                  Services Using Salesforce's Model-Driven Systems Service Design},
  booktitle    = {{IEEM}},
  pages        = {576--580},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/ihiet/CaleroMR19,
  author       = {Lucero Calero and
                  Aracelli Maccasi and
                  Carlos Raymundo},
  title        = {Lean Model of Services for the Improvement in the Times of Attention
                  of the Emergency Areas of the Health Sector},
  booktitle    = {{IHIET}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1018},
  pages        = {924--930},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/ihsed/ZhouLWZX19,
  author       = {Hongwei Zhou and
                  Ruifan Lin and
                  Bin Wang and
                  Ninan Zhang and
                  Qi Xie},
  title        = {Exploration of {TCM} Health Service Mode in the Context of Aging Society},
  booktitle    = {{IHSED}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1026},
  pages        = {754--759},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/iiaiaai/NeupaneHDSM19,
  author       = {Bipul Neupane and
                  Teerayut Horanont and
                  Hung Nguyen Duy and
                  Sudshewin Suebvong and
                  Tanadol Mahattanawutakorn},
  title        = {An Open-Source {UAV} Image Processing Web Service for Crop Health
                  Monitoring},
  booktitle    = {{IIAI-AAI}},
  pages        = {11--16},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/isalalife/AlalawiHZE19,
  author       = {Zainab Alalawi and
                  The Anh Han and
                  Yifeng Zeng and
                  Aiman Elragig},
  title        = {Pathways to Good Healthcare Services and Patient Satisfaction: An
                  Evolutionary Game Theoretical Approach},
  booktitle    = {{ALIFE}},
  pages        = {135--142},
  publisher    = {{MIT} Press},
  year         = {2019}
}
@inproceedings{DBLP:conf/iscc/BuzachisCFV19,
  author       = {Alina Buzachis and
                  Antonio Celesti and
                  Maria Fazio and
                  Massimo Villari},
  title        = {On the Design of a Blockchain-as-a-Service-Based Health Information
                  Exchange (BaaS-HIE) System for Patient Monitoring},
  booktitle    = {{ISCC}},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/isce/SulisCFTFCAAABM19,
  author       = {Emilio Sulis and
                  Clara Cena and
                  Roberta Fruttero and
                  Sara Traina and
                  Luca Carlo Feletti and
                  Pierluigi de Cosmo and
                  Lucrezia Armando and
                  Serena Ambrosini and
                  Ilaria Angela Amantea and
                  Guido Boella and
                  Renata Marinello and
                  Dario Bianca and
                  Enrico Brunetti and
                  Mario Bo and
                  Alessandra Bianco and
                  Francesco Cattel},
  title        = {Monitoring patients with fragilities in the context of de-hospitalization
                  services: An Ambient Assisted Living Healthcare Framework for e-Health
                  applications},
  booktitle    = {{ISCT}},
  pages        = {216--219},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/ises/UshaSI19,
  author       = {Rowshni Tasneem Usha and
                  Fariha Sazid Sejuti and
                  Samiul Islam},
  title        = {Smart Monitoring Service through Self Sufficient Healthcare Gadget
                  for Elderly},
  booktitle    = {iSES},
  pages        = {276--279},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/ithings/LeungZHSW19,
  author       = {Carson K. Leung and
                  Yibin Zhang and
                  Calvin S. H. Hoi and
                  Joglas Souza and
                  Bryan H. Wodi},
  title        = {Big Data Analysis and Services: Visualization on Smart Data to Support
                  Healthcare Analytics},
  booktitle    = {iThings/GreenCom/CPSCom/SmartData},
  pages        = {1261--1268},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/iv/BuonoCPRRB19,
  author       = {Paolo Buono and
                  Fabio Cassano and
                  Antonio Piccinno and
                  Veronica Rossano and
                  Teresa Roselli and
                  Flora Berni},
  title        = {Multimedia Technologies to Support Delivery of Health Services to
                  Migrants by Enhancing their Inclusion},
  booktitle    = {{IV} {(1)}},
  pages        = {370--375},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/kes/GongZ19,
  author       = {Jianxia Gong and
                  Lindu Zhao},
  title        = {Creditworthiness-based Service Differentiation Strategy for Health
                  Data Bank},
  booktitle    = {{KES}},
  series       = {Procedia Computer Science},
  volume       = {159},
  pages        = {1833--1842},
  publisher    = {Elsevier},
  year         = {2019}
}
@inproceedings{DBLP:conf/lak/HeoLYJPL19,
  author       = {Joon Heo and
                  Hyoungjoon Lim and
                  Sung Bum Yun and
                  Sungha Ju and
                  Sangyoon Park and
                  Rebekah Lee},
  title        = {Descriptive and Predictive Modeling of Student Achievement, Satisfaction,
                  and Mental Health for Data-Driven Smart Connected Campus Life Service},
  booktitle    = {{LAK}},
  pages        = {531--538},
  publisher    = {{ACM}},
  year         = {2019}
}
@inproceedings{DBLP:conf/mdm/AnastasiouPAKMK19,
  author       = {Athanasios Anastasiou and
                  Stavros Pitoglou and
                  Thelma Androutsou and
                  Evaggelos Kostalas and
                  Georgios K. Matsopoulos and
                  Dimitris Koutsouris},
  title        = {MODELHealth: An Innovative Software Platform for Machine Learning
                  in Healthcare Leveraging Indoor Localization Services},
  booktitle    = {{MDM}},
  pages        = {443--446},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/medinfo/KouroubaliPK19,
  author       = {Angelina Kouroubali and
                  Anastasia Papastilianou and
                  Dimitrios G. Katehakis},
  title        = {Preliminary Assessment of the Interoperability Maturity of Healthcare
                  Digital Services vs Public Services of Other Sectors},
  booktitle    = {MedInfo},
  series       = {Studies in Health Technology and Informatics},
  volume       = {264},
  pages        = {654--658},
  publisher    = {{IOS} Press},
  year         = {2019}
}
@inproceedings{DBLP:conf/medinfo/YoshidaY19,
  author       = {Mayumi Yoshida and
                  Ryuichi Yamamoto},
  title        = {A Survey on Health Care and Health Concerning Workers for Considering
                  Appropriate Personal Health Record Service},
  booktitle    = {MedInfo},
  series       = {Studies in Health Technology and Informatics},
  volume       = {264},
  pages        = {1819--1820},
  publisher    = {{IOS} Press},
  year         = {2019}
}
@inproceedings{DBLP:conf/new2an/HaukilehtoH19,
  author       = {Tero Haukilehto and
                  Jari Hautam{\"{a}}ki},
  title        = {Survey of Cyber Security Awareness in Health, Social Services and
                  Regional Government in South Ostrobothnia, Finland},
  booktitle    = {{NEW2AN}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11660},
  pages        = {455--466},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/nips/KumarSNVKM19,
  author       = {Yogesh Kumar and
                  Henri Salo and
                  Tuomo Nieminen and
                  Kristian Vepsalainen and
                  Sangita Kulathinal and
                  Pekka Marttinen},
  title        = {Predicting utilization of healthcare services from individual disease
                  trajectories using RNNs with multi-headed attention},
  booktitle    = {ML4H@NeurIPS},
  series       = {Proceedings of Machine Learning Research},
  volume       = {116},
  pages        = {93--111},
  publisher    = {{PMLR}},
  year         = {2019}
}
@inproceedings{DBLP:conf/saicsit/MukonoT19,
  author       = {Wilton Mukono and
                  Temitope Oluwaseyi Tokosi},
  title        = {Premier Service Medical Investments: Challenges and perceptions of
                  healthcare practitioners in the adoption and implementation of healthcare
                  information technology {(HIT)}},
  booktitle    = {{SAICSIT}},
  pages        = {5:1--5:10},
  publisher    = {{ACM}},
  year         = {2019}
}
@inproceedings{DBLP:conf/sca2/AgbehadjiAMBY19,
  author       = {Israel Edem Agbehadji and
                  Abdultaofeek Abayomi and
                  Richard C. Millham and
                  Ekua Andowa Biney and
                  Kwabena Obiri Yeboah},
  title        = {Framework on mobile technology utilization for assisted healthcare
                  service request and delivery for aged persons: a case of Ghana},
  booktitle    = {{SCA}},
  pages        = {54:1--54:10},
  publisher    = {{ACM}},
  year         = {2019}
}
@inproceedings{DBLP:conf/services/BasdekisPPK19,
  author       = {Ioannis Basdekis and
                  Konstantin Pozdniakov and
                  Marios Prasinos and
                  Konstantina Koloutsou},
  title        = {Evidence Based Public Health Policy Making: Tool Support},
  booktitle    = {{SERVICES}},
  pages        = {272--277},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/services/Chiari19,
  author       = {Lorenzo Chiari},
  title        = {Digital Health Challenges in the Silver Era},
  booktitle    = {{SERVICES}},
  pages        = {240--241},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/services/ChristensenPABC19,
  author       = {Jeppe H{\o}y Christensen and
                  Niels Henrik Pontoppidan and
                  Marco Anisetti and
                  Valerio Bellandi and
                  Marco Cremonini},
  title        = {Improving Hearing Healthcare with Big Data Analytics of Real-Time
                  Hearing Aid Data},
  booktitle    = {{SERVICES}},
  pages        = {307--313},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/services/Feng19,
  author       = {Zhiyong Feng},
  title        = {Integration Platform of Health Services in an Aging Society},
  booktitle    = {{SERVICES}},
  pages        = {247},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/services/Itkonen19,
  author       = {Pentti Itkonen},
  title        = {Artificial intelligence in Home Care Settings in South Karelia Social
                  and Healthcare District in Finland},
  booktitle    = {{SERVICES}},
  pages        = {238--239},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/services/Jain19,
  author       = {Ramesh C. Jain},
  title        = {Opportunities Created by Digitalization of Life and Health},
  booktitle    = {{SERVICES}},
  pages        = {237},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/services/KatrakazasMKDGT19,
  author       = {Panagiotis Katrakazas and
                  Ourania Manta and
                  Dimitrios D. Koutsouris and
                  Nikos Dimakopoulos and
                  Giorgos Giotis and
                  Efstratios Tzoannos},
  title        = {The Need of Social Campaigning in Public Health Policy Decision Making},
  booktitle    = {{SERVICES}},
  pages        = {278--282},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/services/LiZLWZ19,
  author       = {Chao Li and
                  Yiqin Zhao and
                  Sen Li and
                  Penghao Wang and
                  Ziping Zhao},
  title        = {Design and Implementation of Credit Evaluation System for Healthy
                  Aged Service},
  booktitle    = {{SERVICES}},
  pages        = {260--263},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/services/Takakura19,
  author       = {Hiroki Takakura},
  title        = {Resilient Mechanisms for Reliable Digital Health Services},
  booktitle    = {{SERVICES}},
  pages        = {248--249},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/services/Xi0WWYLDMY19,
  author       = {Meng Xi and
                  Ying Li and
                  Yongna Wei and
                  Naibo Wang and
                  Yuyu Yin and
                  Zhiling Luo and
                  Shuiguang Deng and
                  Yihua Mao and
                  Jianwei Yin},
  title        = {A Scenario-Based Requirement Model for Crossover Healthcare Service},
  booktitle    = {{SERVICES}},
  pages        = {252--259},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/services/Xu19,
  author       = {LiQun Xu},
  title        = {From Connected Health to Smart Healthcare: {A} Path to Equitable Care
                  Delivery},
  booktitle    = {{SERVICES}},
  pages        = {245--246},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/swarm/De-la-Hoz-Hernandez19,
  author       = {Juan{-}David De{-}la{-}Hoz{-}Hern{\'{a}}ndez and
                  Alexander Troncoso{-}Palacio and
                  Emiro de la Hoz Franco},
  title        = {Implementation of the Eclipse Process Framework Composer Tool for
                  the Documentation of Quality Management Systems: {A} Case Applied
                  in Healthcare Services},
  booktitle    = {{ICSI} {(2)}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11656},
  pages        = {200--210},
  publisher    = {Springer},
  year         = {2019}
}
@inproceedings{DBLP:conf/wf-iot/MarkakisNPM19,
  author       = {Evangelos K. Markakis and
                  Yannis Nikoloudakis and
                  Evangelos Pallis and
                  Marco Manso},
  title        = {Security Assessment as a Service Cross-Layered System for the Adoption
                  of Digital, Personalised and Trusted Healthcare},
  booktitle    = {WF-IoT},
  pages        = {91--94},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/wf-iot/PaceACGSFIFBUCB19,
  author       = {Pasquale Pace and
                  Gianluca Aloi and
                  Giuseppe Caliciuri and
                  Raffaele Gravina and
                  Claudio Savaglio and
                  Giancarlo Fortino and
                  Gema Ib{\'{a}}{\~{n}}ez{-}S{\'{a}}nchez and
                  {\'{A}}lvaro Fides{-}Valero and
                  Jose{-}Luis Bayo{-}Monton and
                  Massimo Uberti and
                  Massimo Corona and
                  Luciano Bernini and
                  Margherita Gulino and
                  Anna Costa and
                  Ilaria De Luca and
                  Marina Mortara},
  title        = {INTER-Health: An Interoperable IoT Solution for Active and Assisted
                  Living Healthcare Services},
  booktitle    = {WF-IoT},
  pages        = {81--86},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/whiceb/AlamHG19,
  author       = {Mohammad Zahedul Alam and
                  Wang Hu and
                  Mohammad Osman Gani},
  title        = {An Empirical Analysis of the Influencing Factors of Adoption of Mobile
                  Health Services in Bangladesh Based on Extended {UTAUT} Model},
  booktitle    = {{WHICEB}},
  pages        = {53},
  publisher    = {Association for Information Systems},
  year         = {2019}
}
@inproceedings{DBLP:conf/wimob/GerlM19,
  author       = {Armin Gerl and
                  Bianca Meier},
  title        = {Privacy in the Future of Integrated Health Care Services - Are Privacy
                  Languages the Key?},
  booktitle    = {WiMob},
  pages        = {312--317},
  publisher    = {{IEEE}},
  year         = {2019}
}
@inproceedings{DBLP:conf/wirtschaftsinformatik/RichterS19,
  author       = {Peggy Richter and
                  Hannes Schlieter},
  title        = {Understanding Patient Pathways in the Context of Integrated Health
                  Care Services - Implications from a Scoping Review},
  booktitle    = {Wirtschaftsinformatik},
  pages        = {987--1001},
  publisher    = {University of Siegen, Germany / AISeL},
  year         = {2019}
}
@inproceedings{DBLP:conf/wsc/TakoRGRD19,
  author       = {Antuela A. Tako and
                  Stewart Robinson and
                  Anastasia Gogi and
                  Zoe J. Radnor and
                  Cheryl Davenport},
  title        = {Evaluating Community-Based Integrated Health and Social Care Services:
                  The Simtegr8 Approach},
  booktitle    = {{WSC}},
  pages        = {1220--1231},
  publisher    = {{IEEE}},
  year         = {2019}
}
@incollection{DBLP:books/sp/19/AltuncuKS19,
  author       = {M. Tarik Altuncu and
                  Ayse Seyyide Kaptaner and
                  Nur Sevencan},
  title        = {Optimizing the Access to Healthcare Services in Dense Refugee Hosting
                  Urban Areas: {A} Case for Istanbul},
  booktitle    = {Data for Refugees Challenge},
  pages        = {403--416},
  publisher    = {Springer},
  year         = {2019}
}
@proceedings{DBLP:conf/healthcom/2019,
  title        = {2019 {IEEE} International Conference on E-health Networking, Application
                  {\&} Services, HealthCom 2019, Bogot{\'{a}}, Colombia, October
                  14-16, 2019},
  publisher    = {{IEEE}},
  year         = {2019}
}
@article{DBLP:journals/corr/abs-1903-09614,
  author       = {M. Tarik Altuncu and
                  Ayse Seyyide Kaptaner and
                  Nur Sevencan},
  title        = {Optimizing the Access to Healthcare Services in Dense Refugee Hosting
                  Urban Areas: {A} Case for Istanbul},
  journal      = {CoRR},
  volume       = {abs/1903.09614},
  year         = {2019}
}
@article{DBLP:journals/corr/abs-1906-11607,
  author       = {Muhammed Fatih Bulut and
                  Hongtan Sun and
                  Pritpal Arora and
                  Maja Vukovic and
                  Klaus Koenig and
                  Jonathan Young},
  title        = {Technical Health Check For Cloud Service Providers},
  journal      = {CoRR},
  volume       = {abs/1906.11607},
  year         = {2019}
}
@article{DBLP:journals/corr/abs-1907-07132,
  author       = {Zainab Alalawi and
                  The Anh Han and
                  Yifeng Zeng and
                  Aiman Elragig},
  title        = {Pathways to Good Healthcare Services and Patient Satisfaction: An
                  Evolutionary Game Theoretical Approach},
  journal      = {CoRR},
  volume       = {abs/1907.07132},
  year         = {2019}
}
@article{DBLP:journals/corr/abs-1909-03029,
  author       = {Dinesh Samuel Sathia Raj and
                  Vijayakumar Varadharajan and
                  Bharat S. Rawal and
                  Longzhi Yang},
  title        = {Analysis of Big Data Technology for Health Care Services},
  journal      = {CoRR},
  volume       = {abs/1909.03029},
  year         = {2019}
}
@article{DBLP:journals/corr/abs-1910-04293,
  author       = {Thomas P. Dover},
  title        = {Using {NIST} Special Publication {(SP)} 800-171r2/171B to assess and
                  evaluate the Information Security posture of Technology Service Providers
                  who support Covered Entities and/or their Business Associates in the
                  Healthcare Sector},
  journal      = {CoRR},
  volume       = {abs/1910.04293},
  year         = {2019}
}
@article{DBLP:journals/corr/abs-1912-08921,
  author       = {Diego Pinheiro and
                  Ryan Hartman and
                  Erick Romero and
                  Ronaldo Menezes and
                  Martin Cadeiras},
  title        = {Network-Based Delineation of Health Service Areas: {A} Comparative
                  Analysis of Community Detection Algorithms},
  journal      = {CoRR},
  volume       = {abs/1912.08921},
  year         = {2019}
}
@article{DBLP:journals/cluster/ChungP19a,
  title        = {Cloud based u-healthcare network with QoS guarantee for mobile health
                  service},
  journal      = {Clust. Comput.},
  volume       = {22},
  number       = {Suppl 1},
  pages        = {2001--2015},
  year         = {2019},
  note         = {Withdrawn.}
}
@article{DBLP:journals/cluster/KimO19,
  title        = {Development of healthcare service model using physical information
                  data based on cluster sensing technology},
  journal      = {Clust. Comput.},
  volume       = {22},
  number       = {Suppl 1},
  pages        = {1847--1859},
  year         = {2019},
  note         = {Withdrawn.}
}
@article{DBLP:journals/corr/abs-1909-11013,
  title        = {Towards the Uses of Blockchain in Mobile Health Services and Applications:
                  {A} Survey},
  journal      = {CoRR},
  volume       = {abs/1909.11013},
  year         = {2019},
  note         = {Withdrawn.}
}
@phdthesis{DBLP:phd/dnb/Meinzer18,
  author       = {Stefan Meinzer},
  title        = {Translating the determination of subjective customer perceptions from
                  the health care sector to the service industry},
  school       = {University of Erlangen-Nuremberg, Germany},
  year         = {2018}
}
@phdthesis{DBLP:phd/hal/Kaddachi18,
  author       = {Firas Kaddachi},
  title        = {Technological Approach for Early and Unobtrusive Detection of Possible
                  Health Changes toward Better Adaptation of Services for Elderly People.
                  (Approche Technologique de D{\'{e}}tection Pr{\'{e}}coce
                  et Non-Intrusive de Possibilit{\'{e}} de Changement de Sant{\'{e}}
                  pour mieux Adapter les Services Propos{\'{e}}s aux Personnes
                  {\^{A}}g{\'{e}}es)},
  school       = {University of Montpellier, France},
  year         = {2018}
}
@article{DBLP:journals/access/AkterGRHAA18,
  author       = {Mahmuda Akter and
                  Abdullah Gani and
                  Md. Obaidur Rahman and
                  Mohammad Mehedi Hassan and
                  Ahmad Almogren and
                  Shafiq Ahmad},
  title        = {Performance Analysis of Personal Cloud Storage Services for Mobile
                  Multimedia Health Record Management},
  journal      = {{IEEE} Access},
  volume       = {6},
  pages        = {52625--52638},
  year         = {2018}
}
@article{DBLP:journals/access/AliHAKHAKKL18,
  author       = {Taqdir Ali and
                  Maqbool Hussain and
                  Muhammad Afzal and
                  Wajahat Ali Khan and
                  Tae Ho Hur and
                  Muhammad Bilal Amin and
                  Dohyeong Kim and
                  Byeong Ho Kang and
                  Sungyoung Lee},
  title        = {Clinically Harmonized Wellness Concepts Model for Health and Wellness
                  Services},
  journal      = {{IEEE} Access},
  volume       = {6},
  pages        = {26660--26674},
  year         = {2018}
}
@article{DBLP:journals/access/GaoSLLCG18,
  author       = {Yongchang Gao and
                  Chenfei Sun and
                  Ruican Li and
                  Qingzhong Li and
                  Lizhen Cui and
                  Bin Gong},
  title        = {An Efficient Fraud Identification Method Combining Manifold Learning
                  and Outliers Detection in Mobile Healthcare Services},
  journal      = {{IEEE} Access},
  volume       = {6},
  pages        = {60059--60068},
  year         = {2018}
}
@article{DBLP:journals/access/HossainXGE18,
  author       = {M. Shamim Hossain and
                  Changsheng Xu and
                  Stefan G{\"{o}}bel and
                  Abdulmotaleb El{-}Saddik},
  title        = {{IEEE} Access Special Section Editorial: Advances of Multisensory
                  Services and Technologies for Healthcare in Smart Cities},
  journal      = {{IEEE} Access},
  volume       = {6},
  pages        = {62335--62338},
  year         = {2018}
}
@article{DBLP:journals/access/YuALYS18,
  author       = {Wenhao Yu and
                  Tinghua Ai and
                  Jingzhong Li and
                  Min Yang and
                  Yun Shuai},
  title        = {Potential Change of Spatial Accessibility to Health Services With
                  the Opening of Private Streets in Shenzhen, China},
  journal      = {{IEEE} Access},
  volume       = {6},
  pages        = {72824--72835},
  year         = {2018}
}
@article{DBLP:journals/aci/LeeCRAUKHSJ18,
  author       = {Daniel J. Lee and
                  Robert M. Cronin and
                  Jamie R. Robinson and
                  Shilo Anders and
                  Kim M. Unertl and
                  Katherine Kelly and
                  Heather Hankins and
                  Ryan Skeens and
                  Gretchen P. Jackson},
  title        = {Common Consumer Health-Related Needs in the Pediatric Hospital Setting:
                  Lessons from an Engagement Consultation Service},
  journal      = {Appl. Clin. Inform.},
  volume       = {09},
  number       = {03},
  pages        = {595--603},
  year         = {2018}
}
@article{DBLP:journals/aci/MartinRDAS18,
  author       = {Thomas Martin and
                  Megan Ranney and
                  James Dorroh and
                  Nicholas Asselin and
                  Indra Sarkar},
  title        = {Health Information Exchange in Emergency Medical Services},
  journal      = {Appl. Clin. Inform.},
  volume       = {09},
  number       = {04},
  pages        = {884--891},
  year         = {2018}
}
@article{DBLP:journals/anor/MalikAA18,
  author       = {M. M. Malik and
                  S. Abdallah and
                  M. Ala'raj},
  title        = {Data mining and predictive analytics applications for the delivery
                  of healthcare services: a systematic literature review},
  journal      = {Ann. Oper. Res.},
  volume       = {270},
  number       = {1-2},
  pages        = {287--312},
  year         = {2018}
}
@article{DBLP:journals/candie/LinHLT18,
  author       = {Chun{-}Cheng Lin and
                  Lun{-}Ping Hung and
                  Wan{-}Yu Liu and
                  Ming{-}Chun Tsai},
  title        = {Jointly rostering, routing, and rerostering for home health care services:
                  {A} harmony search approach with genetic, saturation, inheritance,
                  and immigrant schemes},
  journal      = {Comput. Ind. Eng.},
  volume       = {115},
  pages        = {151--166},
  year         = {2018}
}
@article{DBLP:journals/chb/ImmonenK18,
  author       = {Mika Immonen and
                  Jouni Koivuniemi},
  title        = {Self-service technologies in health-care: Exploring drivers for adoption},
  journal      = {Comput. Hum. Behav.},
  volume       = {88},
  pages        = {18--27},
  year         = {2018}
}
@article{DBLP:journals/cluster/JeongS18,
  author       = {Yoon{-}Su Jeong and
                  Seung{-}Soo Shin},
  title        = {An IoT healthcare service model of a vehicle using implantable devices},
  journal      = {Clust. Comput.},
  volume       = {21},
  number       = {1},
  pages        = {1059--1068},
  year         = {2018}
}
@article{DBLP:journals/cmpb/LeeLKSKYC18,
  author       = {Jae{-}woo Lee and
                  Hyun{-}sun Lim and
                  Dong{-}wook Kim and
                  Soon{-}ae Shin and
                  Jinkwon Kim and
                  Bora Yoo and
                  Kyung{-}hee Cho},
  title        = {The development and implementation of stroke risk prediction model
                  in National Health Insurance Service's personal health record},
  journal      = {Comput. Methods Programs Biomed.},
  volume       = {153},
  pages        = {253--257},
  year         = {2018}
}
@article{DBLP:journals/cn/KhowajaPSYL18,
  author       = {Sunder Ali Khowaja and
                  Aria Ghora Prabono and
                  Feri Setiawan and
                  Bernardo Nugroho Yahya and
                  Seok{-}Lyong Lee},
  title        = {Contextual activity based Healthcare Internet of Things, Services,
                  and People (HIoTSP): An architectural framework for healthcare monitoring
                  using wearable sensors},
  journal      = {Comput. Networks},
  volume       = {145},
  pages        = {190--206},
  year         = {2018}
}
@article{DBLP:journals/complexity/GaoDLS18,
  author       = {Yuxuan Gao and
                  Yueping Du and
                  Haiming Liang and
                  Bingzhen Sun},
  title        = {Large Group Decision-Making Approach Based on Stochastic {MULTIMOORA:}
                  An Application of Doctor Evaluation in Healthcare Service},
  journal      = {Complex.},
  volume       = {2018},
  pages        = {5409405:1--5409405:13},
  year         = {2018}
}
@article{DBLP:journals/computer/BanosN18a,
  author       = {Oresti Banos and
                  Chris D. Nugent},
  title        = {M-Coaching: Towards the Next Generation of Mobile-Driven Healthcare
                  Support Services},
  journal      = {Computer},
  volume       = {51},
  number       = {8},
  pages        = {14--17},
  year         = {2018}
}
@article{DBLP:journals/computer/FuentesGSV18,
  author       = {Jos{\'{e}} Mar{\'{\i}}a de Fuentes and
                  Lorena Gonz{\'{a}}lez{-}Manzano and
                  Agusti Solanas and
                  Fatbardh Veseli},
  title        = {Attribute-Based Credentials for Privacy-Aware Smart Health Services
                  in IoT-Based Smart Cities},
  journal      = {Computer},
  volume       = {51},
  number       = {7},
  pages        = {44--53},
  year         = {2018}
}
@article{DBLP:journals/eor/ZarrinpoorFP18,
  author       = {Naeme Zarrinpoor and
                  Mohammad Saber Fallahnezhad and
                  Mir Saman Pishvaee},
  title        = {The design of a reliable and robust hierarchical health service network
                  using an accelerated Benders decomposition algorithm},
  journal      = {Eur. J. Oper. Res.},
  volume       = {265},
  number       = {3},
  pages        = {1013--1032},
  year         = {2018}
}
@article{DBLP:journals/es/LauDNEZ18,
  author       = {Henry C. W. Lau and
                  Ann Dadich and
                  Dilupa Nakandala and
                  Huntley Evans and
                  Li Zhao},
  title        = {Development of a cost-optimization model to reduce bottlenecks: {A}
                  health service case study},
  journal      = {Expert Syst. J. Knowl. Eng.},
  volume       = {35},
  number       = {6},
  year         = {2018}
}
@article{DBLP:journals/eswa/ShiBGW18,
  author       = {Yong Shi and
                  Toufik Boudouh and
                  Olivier Grunder and
                  Deyun Wang},
  title        = {Modeling and solving simultaneous delivery and pick-up problem with
                  stochastic travel and service times in home health care},
  journal      = {Expert Syst. Appl.},
  volume       = {102},
  pages        = {218--233},
  year         = {2018}
}
@article{DBLP:journals/fgcs/ElhosenyASRMS18,
  author       = {Mohamed Elhoseny and
                  Ahmed Abdelaziz and
                  Ahmed S. Salama and
                  Alaa Mohamed Riad and
                  Khan Muhammad and
                  Arun Kumar Sangaiah},
  title        = {A hybrid model of Internet of Things and cloud computing to manage
                  big data in health services applications},
  journal      = {Future Gener. Comput. Syst.},
  volume       = {86},
  pages        = {1383--1394},
  year         = {2018}
}
@article{DBLP:journals/gsta/JavedL18,
  author       = {Saad Ahmed Javed and
                  Sifeng Liu},
  title        = {Evaluation of outpatient satisfaction and service quality of Pakistani
                  healthcare projects: Application of a novel synthetic Grey Incidence
                  Analysis model},
  journal      = {Grey Syst. Theory Appl.},
  volume       = {8},
  number       = {4},
  pages        = {462--480},
  year         = {2018}
}
@article{DBLP:journals/iet-com/RongaJABCF18,
  author       = {Luca Simone Ronga and
                  Sara Jayousi and
                  Cesare Aragno and
                  Marco Bagni and
                  Luca Carniato and
                  Federica Fongher},
  title        = {Satellite integrated heterogeneous architecture for professional health
                  services},
  journal      = {{IET} Commun.},
  volume       = {12},
  number       = {1},
  pages        = {9--17},
  year         = {2018}
}
@article{DBLP:journals/ijagr/SaharWRAP18,
  author       = {Liora Sahar and
                  Rentonia Williams and
                  Arthi Rao and
                  Kassandra I. Alcaraz and
                  Kenneth M. Portier},
  title        = {Using {GIS} Technology to Define and Assess a Rurality Scheme Suitable
                  for Decision Support in Health and Patient Services},
  journal      = {Int. J. Appl. Geospat. Res.},
  volume       = {9},
  number       = {3},
  pages        = {1--17},
  year         = {2018}
}
@article{DBLP:journals/ijeh/HarringtonB18,
  author       = {Tom{\'{a}}s Seosamh Harrington and
                  Thomas Alexander Burge},
  title        = {Connecting digital pharma and e-healthcare value networks through
                  product-service design: a conceptual model},
  journal      = {Int. J. Electron. Heal.},
  volume       = {10},
  number       = {1/2},
  pages        = {96--129},
  year         = {2018}
}
@article{DBLP:journals/ijim/KarimG18,
  author       = {Shakir Karim and
                  Ergun Gide},
  title        = {The Use of Interactive Mobile Technology to Improve the Quality of
                  Health Care Services in Private and Public Hospitals in Australia},
  journal      = {Int. J. Interact. Mob. Technol.},
  volume       = {12},
  number       = {6},
  pages        = {4--18},
  year         = {2018}
}
@article{DBLP:journals/ijinfoman/ZhaoNZ18,
  author       = {Yang Zhao and
                  Qi Ni and
                  Ruoxin Zhou},
  title        = {What factors influence the mobile health service adoption? {A} meta-analysis
                  and the moderating role of age},
  journal      = {Int. J. Inf. Manag.},
  volume       = {43},
  pages        = {342--350},
  year         = {2018}
}
@article{DBLP:journals/ijisss/BaniMelhemEH18,
  author       = {Hussein BaniMelhem and
                  Hossam M. Abu Elanain and
                  Matloub Hussain},
  title        = {Impact of Human Resource Management Practices on Employees' Turnover
                  Intention in United Arab Emirates {(UAE)} Health Care Services},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {10},
  number       = {4},
  pages        = {21--41},
  year         = {2018}
}
@article{DBLP:journals/ijmc/Huang18,
  author       = {Jui{-}Chen Huang},
  title        = {Application of Kano model and {IPA} on improvement of service quality
                  of mobile healthcare},
  journal      = {Int. J. Mob. Commun.},
  volume       = {16},
  number       = {2},
  pages        = {227--246},
  year         = {2018}
}
@article{DBLP:journals/ijmi/AyoolaWPBF18,
  author       = {Idowu Ayoola and
                  Mart Wetzels and
                  Peter Peters and
                  Sander van Berlo and
                  Loe M. G. Feijs},
  title        = {Do {CHANGE} platform: {A} service-based architecture for secure aggregation
                  and distribution of health and wellbeing data},
  journal      = {Int. J. Medical Informatics},
  volume       = {117},
  pages        = {103--111},
  year         = {2018}
}
@article{DBLP:journals/ijmi/BrulandDBDS18,
  author       = {Philipp Bruland and
                  Justin Doods and
                  Tobias J. Brix and
                  Martin Dugas and
                  Michael Storck},
  title        = {Connecting healthcare and clinical research: Workflow optimizations
                  through seamless integration of EHR, pseudonymization services and
                  {EDC} systems},
  journal      = {Int. J. Medical Informatics},
  volume       = {119},
  pages        = {103--108},
  year         = {2018}
}
@article{DBLP:journals/ijmi/SadeghSSA18,
  author       = {S. Saeedeh Sadegh and
                  Parisa Khakshour Saadat and
                  Mohammad Mehdi Sepehri and
                  Vahid Assadi},
  title        = {A framework for m-health service development and success evaluation},
  journal      = {Int. J. Medical Informatics},
  volume       = {112},
  pages        = {123--130},
  year         = {2018}
}
@article{DBLP:journals/ijmi/WuL18,
  author       = {Hong Wu and
                  Naiji Lu},
  title        = {Service provision, pricing, and patient satisfaction in online health
                  communities},
  journal      = {Int. J. Medical Informatics},
  volume       = {110},
  pages        = {77--89},
  year         = {2018}
}
@article{DBLP:journals/ijon/HuZYCZZ18,
  author       = {Ze Hu and
                  Zhan Zhang and
                  Haiqin Yang and
                  Qing Chen and
                  Rong Zhu and
                  Decheng Zuo},
  title        = {Predicting the quality of online health expert question-answering
                  services with temporal features in a deep learning framework},
  journal      = {Neurocomputing},
  volume       = {275},
  pages        = {2769--2782},
  year         = {2018}
}
@article{DBLP:journals/ijpcc/SinghBSS18,
  author       = {Sonia Singh and
                  Ankita Bansal and
                  Rajinder Sandhu and
                  Jagpreet Sidhu},
  title        = {Fog computing and IoT based healthcare support service for dengue
                  fever},
  journal      = {Int. J. Pervasive Comput. Commun.},
  volume       = {14},
  number       = {2},
  pages        = {197--207},
  year         = {2018}
}
@article{DBLP:journals/iotj/MalekiBBZAKMBM18,
  author       = {Elaheh Maleki and
                  Farouk Belkadi and
                  Nikoletta Boli and
                  Berend Jan van der Zwaag and
                  Kosmas Alexopoulos and
                  Spyridon Koukas and
                  Mihai Marin{-}Perianu and
                  Alain Bernard and
                  Dimitris Mourtzis},
  title        = {Ontology-Based Framework Enabling Smart Product-Service Systems: Application
                  of Sensing Systems for Machine Health Monitoring},
  journal      = {{IEEE} Internet Things J.},
  volume       = {5},
  number       = {6},
  pages        = {4496--4505},
  year         = {2018}
}
@article{DBLP:journals/itd/BandyopadhyayMN18,
  author       = {Tridib Bandyopadhyay and
                  Peter Meso and
                  Solomon Negash},
  title        = {Mobile {IT} in health - the case of short messaging service in an
                  {HIV} awareness program},
  journal      = {Inf. Technol. Dev.},
  volume       = {24},
  number       = {2},
  pages        = {359--397},
  year         = {2018}
}
@article{DBLP:journals/itor/AgasistiWJJ18,
  author       = {Tommaso Agasisti and
                  Kristof De Witte and
                  Geraint Johnes and
                  Jill Johnes},
  title        = {Special issue on "Efficiency in Education, Health and other Public
                  Services"},
  journal      = {Int. Trans. Oper. Res.},
  volume       = {25},
  number       = {4},
  pages        = {1413--1414},
  year         = {2018}
}
@article{DBLP:journals/itor/MousazadehTPA18,
  author       = {Mohammad Mousazadeh and
                  Seyed Ali Torabi and
                  Mir Saman Pishvaee and
                  F. Abolhassani},
  title        = {Health service network design: a robust possibilistic approach},
  journal      = {Int. Trans. Oper. Res.},
  volume       = {25},
  number       = {1},
  pages        = {337--373},
  year         = {2018}
}
@article{DBLP:journals/itor/X18c,
  title        = {Special issue on "Efficiency in Education, Health and other Public
                  Services"},
  journal      = {Int. Trans. Oper. Res.},
  volume       = {25},
  number       = {5},
  pages        = {1713--1714},
  year         = {2018}
}
@article{DBLP:journals/jamia/BekemeierP18,
  author       = {Betty Bekemeier and
                  Seungeun Park},
  title        = {Development of the {PHAST} model: generating standard public health
                  services data and evidence for decision-making},
  journal      = {J. Am. Medical Informatics Assoc.},
  volume       = {25},
  number       = {4},
  pages        = {428--434},
  year         = {2018}
}
@article{DBLP:journals/jamia/KasthurirathneV18,
  author       = {Suranga Nath Kasthurirathne and
                  Joshua R. Vest and
                  Nir Menachemi and
                  Paul K. Halverson and
                  Shaun J. Grannis},
  title        = {Assessing the capacity of social determinants of health data to augment
                  predictive models identifying patients in need of wraparound social
                  services},
  journal      = {J. Am. Medical Informatics Assoc.},
  volume       = {25},
  number       = {1},
  pages        = {47--53},
  year         = {2018}
}
@article{DBLP:journals/jamia/KasthurirathneV18a,
  author       = {Suranga Nath Kasthurirathne and
                  Joshua R. Vest and
                  Nir Menachemi and
                  Paul K. Halverson and
                  Shaun J. Grannis},
  title        = {Response to letter to the Editor on "Assessing the capacity of social
                  determinants of health data to augment predictive models identifying
                  patients in need of wraparound social services"},
  journal      = {J. Am. Medical Informatics Assoc.},
  volume       = {25},
  number       = {8},
  pages        = {1108},
  year         = {2018}
}
@article{DBLP:journals/jbi/ZhangHYZZ18,
  author       = {Zhan Zhang and
                  Ze Hu and
                  Haiqin Yang and
                  Rong Zhu and
                  Decheng Zuo},
  title        = {Factorization machines and deep views-based co-training for improving
                  answer quality prediction in online health expert question-answering
                  services},
  journal      = {J. Biomed. Informatics},
  volume       = {87},
  pages        = {21--36},
  year         = {2018}
}
@article{DBLP:journals/jcsci/PanyoPL18,
  author       = {Kewalin Panyo and
                  Supawadee Putthinoi and
                  Suchitporn Lersilp},
  title        = {Development of Health Informatics for Caring for Children in Occupational
                  Therapy Service Communities},
  journal      = {J. Comput. Sci.},
  volume       = {14},
  number       = {7},
  pages        = {1029--1037},
  year         = {2018}
}
@article{DBLP:journals/jitta/RoySG18,
  author       = {Sudipendra Nath Roy and
                  Shashi Kant Srivastava and
                  Raj Gururajan},
  title        = {Integrating Wearable Devices and Recommendation System: Towards a
                  Next Generation Healthcare Service Delivery},
  journal      = {J. Inf. Technol. Theory Appl.},
  volume       = {19},
  number       = {4},
  pages        = {2},
  year         = {2018}
}
@article{DBLP:journals/jms/AlbahriZAZA18,
  author       = {Ahmed Shihab Albahri and
                  A. A. Zaidan and
                  Osamah Shihab Albahri and
                  B. B. Zaidan and
                  M. A. Alsalem},
  title        = {Real-Time Fault-Tolerant mHealth System: Comprehensive Review of Healthcare
                  Services, Opens Issues, Challenges and Methodological Aspects},
  journal      = {J. Medical Syst.},
  volume       = {42},
  number       = {8},
  pages        = {137:1--137:56},
  year         = {2018}
}
@article{DBLP:journals/jms/AlbahriZZHAA18,
  author       = {Osamah Shihab Albahri and
                  A. A. Zaidan and
                  B. B. Zaidan and
                  M. Hashim and
                  Ahmed Shihab Albahri and
                  M. A. Alsalem},
  title        = {Real-Time Remote Health-Monitoring Systems in a Medical Centre: {A}
                  Review of the Provision of Healthcare Services-Based Body Sensor Information,
                  Open Challenges and Methodological Aspects},
  journal      = {J. Medical Syst.},
  volume       = {42},
  number       = {9},
  pages        = {164:1--164:47},
  year         = {2018}
}
@article{DBLP:journals/jms/LiGZWX18,
  author       = {Hongtao Li and
                  Feng Guo and
                  Wenyin Zhang and
                  Jie Wang and
                  Jinsheng Xing},
  title        = {(a, k)-Anonymous Scheme for Privacy-Preserving Data Collection in
                  IoT-based Healthcare Services Systems},
  journal      = {J. Medical Syst.},
  volume       = {42},
  number       = {3},
  pages        = {56:1--56:9},
  year         = {2018}
}
@article{DBLP:journals/jnca/RawashdehZHSAM18,
  author       = {Majdi Rawashdeh and
                  Mohammed G. H. al Zamil and
                  M. Shamim Hossain and
                  Samer Samarah and
                  Syed Umar Amin and
                  Ghulam Muhammad},
  title        = {Reliable service delivery in Tele-health care systems},
  journal      = {J. Netw. Comput. Appl.},
  volume       = {115},
  pages        = {86--93},
  year         = {2018}
}
@article{DBLP:journals/jossr/Huhtala18,
  author       = {Tero Huhtala},
  title        = {Using Personal Data to Advance Preventive Healthcare Services},
  journal      = {J. Serv. Sci. Res.},
  volume       = {10},
  number       = {1},
  pages        = {77--115},
  year         = {2018}
}
@article{DBLP:journals/jrie/DhillonK18,
  author       = {Parwinder Kaur Dhillon and
                  Sheetal Kalra},
  title        = {Multi-factor user authentication scheme for IoT-based healthcare services},
  journal      = {J. Reliab. Intell. Environ.},
  volume       = {4},
  number       = {3},
  pages        = {141--160},
  year         = {2018}
}
@article{DBLP:journals/js/AmanatIKRCMB18,
  author       = {Sana Amanat and
                  Muhammad Idrees and
                  Muhammad Usman Ghani Khan and
                  Zahoor{-}Ur Rehman and
                  Hangbae Chang and
                  Irfan Mehmood and
                  Sung Wook Baik},
  title        = {Video Retrieval System for Meniscal Surgery to Improve Health Care
                  Services},
  journal      = {J. Sensors},
  volume       = {2018},
  pages        = {4390703:1--4390703:10},
  year         = {2018}
}
@article{DBLP:journals/jucs/ChoiS18,
  author       = {Ahyoung Choi and
                  Hangsik Shin},
  title        = {Longitudinal Healthcare Data Management Platform of Healthcare IoT
                  Devices for Personalized Services},
  journal      = {J. Univers. Comput. Sci.},
  volume       = {24},
  number       = {9},
  pages        = {1153--1169},
  year         = {2018}
}
@article{DBLP:journals/midm/Holen-Rabbersvik18,
  author       = {Elisabeth Holen{-}Rabbersvik and
                  Elin Thygesen and
                  Tom Roar Eikebrokk and
                  Rune Werner Fensli and
                  {\AA}shild Sletteb{\o}},
  title        = {Barriers to exchanging healthcare information in inter-municipal healthcare
                  services: a qualitative case study},
  journal      = {{BMC} Medical Informatics Decis. Mak.},
  volume       = {18},
  number       = {1},
  pages        = {92:1--92:14},
  year         = {2018}
}
@article{DBLP:journals/midm/JacksonKSGRSWAL18,
  author       = {Richard G. Jackson and
                  Ismail Emre Kartoglu and
                  Clive Stringer and
                  Genevieve Gorrell and
                  Angus Roberts and
                  Xingyi Song and
                  Honghan Wu and
                  Asha Agrawal and
                  Kenneth Lui and
                  Tudor Groza and
                  Damian Lewsley and
                  Doug Northwood and
                  Amos Folarin and
                  Robert Stewart and
                  Richard J. B. Dobson},
  title        = {CogStack - experiences of deploying integrated information retrieval
                  and extraction services in a large National Health Service Foundation
                  Trust hospital},
  journal      = {{BMC} Medical Informatics Decis. Mak.},
  volume       = {18},
  number       = {1},
  pages        = {47:1--47:13},
  year         = {2018}
}
@article{DBLP:journals/midm/RhonCYSC18,
  author       = {Daniel I. Rhon and
                  Derek Clewley and
                  Jodi L. Young and
                  Charles D. Sissel and
                  Chad E. Cook},
  title        = {Leveraging healthcare utilization to explore outcomes from musculoskeletal
                  disorders: methodology for defining relevant variables from a health
                  services data repository},
  journal      = {{BMC} Medical Informatics Decis. Mak.},
  volume       = {18},
  number       = {1},
  pages        = {10:1--10:11},
  year         = {2018}
}
@article{DBLP:journals/midm/ShiferawWYDS18,
  author       = {Solomon Shiferaw and
                  Andualem Workneh and
                  Robel Yirgu and
                  Geert{-}Jan Dinant and
                  Mark Spigt},
  title        = {Designing mHealth for maternity services in primary health facilities
                  in a low-income setting - lessons from a partially successful implementation},
  journal      = {{BMC} Medical Informatics Decis. Mak.},
  volume       = {18},
  number       = {1},
  pages        = {96:1--96:14},
  year         = {2018}
}
@article{DBLP:journals/midm/ThobiasK18,
  author       = {Joseph Thobias and
                  Achilles Kiwanuka},
  title        = {Design and implementation of an m-health data model for improving
                  health information access for reproductive and child health services
                  in low resource settings using a participatory action research approach},
  journal      = {{BMC} Medical Informatics Decis. Mak.},
  volume       = {18},
  number       = {1},
  pages        = {45:1--45:10},
  year         = {2018}
}
@article{DBLP:journals/mis/Carrizales-Villagomez18,
  author       = {Samantha Yasivee Carrizales{-}Villag{\'{o}}mez and
                  Marco Aurelio Nu{\~{n}}o{-}Maganda and
                  Javier Rubio{-}Loyola},
  title        = {A Platform for e-Health Control and Location Services for Wandering
                  Patients},
  journal      = {Mob. Inf. Syst.},
  volume       = {2018},
  pages        = {8164376:1--8164376:18},
  year         = {2018}
}
@article{DBLP:journals/nca/YuanLGHK18,
  author       = {Weiwei Yuan and
                  Chenliang Li and
                  Donghai Guan and
                  Guangjie Han and
                  Asad Masood Khattak},
  title        = {Socialized healthcare service recommendation using deep learning},
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@article{DBLP:journals/netmahib/Kudyba18,
  author       = {Stephan Kudyba},
  title        = {A hybrid analytic approach for understanding patient demand for mental
                  health services},
  journal      = {Netw. Model. Anal. Health Informatics Bioinform.},
  volume       = {7},
  number       = {1},
  pages        = {3},
  year         = {2018}
}
@article{DBLP:journals/npjdm/ShawADPSJYBB18,
  author       = {James A. Shaw and
                  Payal Agarwal and
                  Laura Desveaux and
                  Daniel Cornejo Palma and
                  Vess Stamenova and
                  Trevor Jamieson and
                  Rebecca Yang and
                  R. Sacha Bhatia and
                  Onil Bhattacharyya},
  title        = {Beyond "implementation": digital health innovation and service design},
  journal      = {npj Digit. Medicine},
  volume       = {1},
  year         = {2018}
}
@article{DBLP:journals/ors/RadmanE18,
  author       = {Maryam Radman and
                  Kourosh Eshghi},
  title        = {Designing a multi-service healthcare network based on the impact of
                  patients' flow among medical services},
  journal      = {{OR} Spectr.},
  volume       = {40},
  number       = {3},
  pages        = {637--678},
  year         = {2018}
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@article{DBLP:journals/pacmhci/GuiCP18,
  author       = {Xinning Gui and
                  Yunan Chen and
                  Kathleen H. Pine},
  title        = {Navigating the Healthcare Service "Black Box": Individual Competence
                  and Fragmented System},
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  volume       = {2},
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  pages        = {61:1--61:26},
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@article{DBLP:journals/percom/WetzelsAB00F18,
  author       = {Mart Wetzels and
                  Idowu Ayoola and
                  Sander Bogers and
                  Peter Peters and
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  title        = {Consume: {A} privacy-preserving authorisation and authentication service
                  for connecting with health and wellbeing APIs},
  journal      = {Pervasive Mob. Comput.},
  volume       = {43},
  pages        = {20--26},
  year         = {2018}
}
@article{DBLP:journals/sj/Zeigler18,
  author       = {Bernard P. Zeigler},
  title        = {Discrete Event System Specification Framework for Self-Improving Healthcare
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  pages        = {196--207},
  year         = {2018}
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@article{DBLP:journals/sma/MontanariP18,
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@article{DBLP:journals/tgis/ChenWLL18,
  author       = {Yimin Chen and
                  Beibei Wang and
                  Xiaoping Liu and
                  Xia Li},
  title        = {Mapping the spatial disparities in urban health care services using
                  taxi trajectories data},
  journal      = {Trans. {GIS}},
  volume       = {22},
  number       = {2},
  pages        = {602--615},
  year         = {2018}
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@article{DBLP:journals/titb/JindalDKDVR18,
  author       = {Anish Jindal and
                  Amit Dua and
                  Neeraj Kumar and
                  Ashok Kumar Das and
                  Athanasios V. Vasilakos and
                  Joel J. P. C. Rodrigues},
  title        = {Providing Healthcare-as-a-Service Using Fuzzy Rule Based Big Data
                  Analytics in Cloud Computing},
  journal      = {{IEEE} J. Biomed. Health Informatics},
  volume       = {22},
  number       = {5},
  pages        = {1605--1618},
  year         = {2018}
}
@article{DBLP:journals/titb/XieCYJY18,
  author       = {Cheng Xie and
                  Hongming Cai and
                  Yun Yang and
                  Lihong Jiang and
                  Po Yang},
  title        = {User Profiling in Elderly Healthcare Services in China: Scalper Detection},
  journal      = {{IEEE} J. Biomed. Health Informatics},
  volume       = {22},
  number       = {6},
  pages        = {1796--1806},
  year         = {2018}
}
@article{DBLP:journals/tmc/MisraS18,
  author       = {Sudip Misra and
                  Amit Samanta},
  title        = {Traffic-Aware Efficient Mapping of Wireless Body Area Networks to
                  Health Cloud Service Providers in Critical Emergency Situations},
  journal      = {{IEEE} Trans. Mob. Comput.},
  volume       = {17},
  number       = {12},
  pages        = {2968--2981},
  year         = {2018}
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@article{DBLP:journals/tsc/ChangO18,
  author       = {Carl K. Chang and
                  Katsunori Oyama},
  title        = {Guest Editorial: {A} Roadmap for Mobile and Cloud Services for Digital
                  Health},
  journal      = {{IEEE} Trans. Serv. Comput.},
  volume       = {11},
  number       = {2},
  pages        = {232--235},
  year         = {2018}
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@inproceedings{DBLP:conf/3pgcic/BoonmaNKN18,
  author       = {Pruet Boonma and
                  Juggapong Natwichai and
                  Krit Khwanngern and
                  Panutda Nantawad},
  title        = {{DAHS:} {A} Distributed Data-as-a-Service Framework for Data Analytics
                  in Healthcare},
  booktitle    = {3PGCIC},
  series       = {Lecture Notes on Data Engineering and Communications Technologies},
  volume       = {24},
  pages        = {486--495},
  publisher    = {Springer},
  year         = {2018}
}
@inproceedings{DBLP:conf/acis/AghdamWZ18,
  author       = {Atae Rezaei Aghdam and
                  Jason Watson and
                  Hasti Ziaimatin},
  title        = {A Systematic Review of Online Value Co-Creation in the Healthcare
                  Service Ecosystem},
  booktitle    = {{ACIS}},
  pages        = {51},
  year         = {2018}
}
@inproceedings{DBLP:conf/amcis/LiuGJ18,
  author       = {Fei Liu and
                  Xitong Guo and
                  Xiaofeng Ju},
  title        = {Routine Use of Mobile Health Services: Promotion or Prevention},
  booktitle    = {{AMCIS}},
  publisher    = {Association for Information Systems},
  year         = {2018}
}
@inproceedings{DBLP:conf/amia/JohnW18,
  author       = {Blooma Mohan John and
                  Nilmini Wickramasinghe},
  title        = {Healthcare Social Question Answering Services},
  booktitle    = {{AMIA}},
  publisher    = {{AMIA}},
  year         = {2018}
}
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