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@inproceedings{DBLP:conf/siguccs/Ables17,
  author       = {Austun Ables},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Augmented and Virtual Reality: Discovering Their Uses in Natural Science
                  Classrooms and Beyond},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {61--65},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123464},
  doi          = {10.1145/3123458.3123464},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Ables17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/AndersonPB17,
  author       = {John Anderson and
                  Adrian Peterson and
                  Robert Bishop},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Creating, Implementing, and Maintaining Successful Classroom Design},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {1--5},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123465},
  doi          = {10.1145/3123458.3123465},
  timestamp    = {Thu, 27 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/AndersonPB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Ashraf17,
  author       = {Muhammed Naazer Ashraf},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Scratching the Surface of Windows Server 2016 and System Center Configuration
                  Manager Current Branch},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {73--79},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123462},
  doi          = {10.1145/3123458.3123462},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Ashraf17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Ashraf17a,
  author       = {Muhammed Naazer Ashraf},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Delivering Tomorrow's Workspace: Reimagining Application and Desktop
                  Delivery Strategies},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {203--208},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123480},
  doi          = {10.1145/3123458.3123480},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Ashraf17a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Babcock17,
  author       = {Casey Babcock},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Developing a Help Desk Board Game},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {139--144},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123487},
  doi          = {10.1145/3123458.3123487},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Babcock17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/BuchwaldW17,
  author       = {Adam Buchwald and
                  Kelly Wainwright},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {A Leadership Framework},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {51--55},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123482},
  doi          = {10.1145/3123458.3123482},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/BuchwaldW17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Davis17,
  author       = {Casey Davis},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {What's Your Story?},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {191--194},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123485},
  doi          = {10.1145/3123458.3123485},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Davis17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/DoverW17,
  author       = {Eric Dover and
                  Deborah Whitten},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {The Help Center of the New American University, it's {IT} and Beyond},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {31--35},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123469},
  doi          = {10.1145/3123458.3123469},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/DoverW17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Drake-SargentHJ17,
  author       = {Kenneth Drake{-}Sargent and
                  Michael Hyde and
                  Dustin Jones and
                  Brandon Bybee},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Taking the Guesswork Out of Lab Management},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {57--60},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123477},
  doi          = {10.1145/3123458.3123477},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Drake-SargentHJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Ekuase-Anwansedo17,
  author       = {Ajayi Ekuase{-}Anwansedo and
                  Jose Noguera and
                  Brandon Dumas},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Transitioning from Blackboard to Moodle amidst Natural Disaster: Faculty
                  and Students Perceptions},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {19--22},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123467},
  doi          = {10.1145/3123458.3123467},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/Ekuase-Anwansedo17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/FischerHLTSS17,
  author       = {Jeremy Fischer and
                  David Y. Hancock and
                  John Michael Lowe and
                  George W. Turner and
                  Winona Snapp{-}Childs and
                  Craig A. Stewart},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Jetstream: {A} Cloud System Enabling Learning in Higher Education
                  Communities},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {67--72},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123466},
  doi          = {10.1145/3123458.3123466},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/FischerHLTSS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Fricke17,
  author       = {Robert G. Fricke},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Connecting Students to Life Beyond the Campus Walls: How {I} Developed
                  a Training Program to Prepare Students for Life in the},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {195--201},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123468},
  doi          = {10.1145/3123458.3123468},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Fricke17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/FujimuraH17,
  author       = {Naomi Fujimura and
                  Satoshi Hashikura},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {New Educational {ICT} Environment with Cloud in Kyushu University},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {105--108},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123490},
  doi          = {10.1145/3123458.3123490},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/FujimuraH17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/GriffinD17,
  author       = {Sean Griffin and
                  Alex Davis},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Is Imaging Down?: Developing and Supporting a Large Scale Laptop Checkout
                  Program},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {181--185},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123476},
  doi          = {10.1145/3123458.3123476},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/GriffinD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Guissanie17,
  author       = {Robert H. Guissanie Jr.},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {You Know You Want to Read This: Communicating Effectively in Tech
                  Support},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {89--93},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123474},
  doi          = {10.1145/3123458.3123474},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Guissanie17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Handler17,
  author       = {Eric Handler},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Games: Facilitating Communications Training (and Fun)},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {127--128},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123496},
  doi          = {10.1145/3123458.3123496},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Handler17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Henninger17,
  author       = {Phedra Henninger},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Ready, Set, GOOGLE!},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {149--156},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123489},
  doi          = {10.1145/3123458.3123489},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Henninger17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Henry17,
  author       = {Ray Laura Henry},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Maintaining Effective Collaboration: Supporting a Shared Library System
                  Across 39 Academic Institutions},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {45--50},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123463},
  doi          = {10.1145/3123458.3123463},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Henry17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hu17,
  author       = {Deyu Hu},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Building an In-house Leadership and Management Development Program},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {15--18},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123484},
  doi          = {10.1145/3123458.3123484},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Hu17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/JohnsonA17,
  author       = {Amanda Johnson and
                  Brennan Atchison},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Understaffed?: {A} Case Study in Empowering a User Community to Get
                  a Large Project Done},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {157--161},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123488},
  doi          = {10.1145/3123458.3123488},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/JohnsonA17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/KasaharaSOF17,
  author       = {Yoshiaki Kasahara and
                  Takao Shimayoshi and
                  Masahiro Obana and
                  Naomi Fujimura},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Our Experience with Introducing Microsoft Office 365 in Kyushu University},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {109--112},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123491},
  doi          = {10.1145/3123458.3123491},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/KasaharaSOF17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/MishimaSKH17,
  author       = {Kazuhiro Mishima and
                  Takeshi Sakurada and
                  Yoshikazu Kawamura and
                  Yoichi Hagiwara},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {First Year's Efforts and Operational Results of {BYOD} Action in {TUAT}
                  with New Style Virtual Computer Classroom},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {115--118},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123493},
  doi          = {10.1145/3123458.3123493},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/MishimaSKH17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/MoriMN17,
  author       = {Masayuki Mori and
                  Hideo Masuda and
                  Takayuki Nagai},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Management of Carrying {PC} Terminals and Initialization of User Directory
                  by Shifts for Students},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {133--137},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123478},
  doi          = {10.1145/3123458.3123478},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/MoriMN17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Palumbo17,
  author       = {Timothy Palumbo},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {The Power of PowerShell: Examples of how PowerShell Scripts can Supplement
                  a Patch Management System to Solve Unusual Problems},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {7--14},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123479},
  doi          = {10.1145/3123458.3123479},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Palumbo17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/PerryC17,
  author       = {Juliana Perry and
                  Melissa Cresswell},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Client Driven Change Management},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {187--190},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123486},
  doi          = {10.1145/3123458.3123486},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/PerryC17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/PolitzeE17,
  author       = {Marius Politze and
                  Thomas Eifert},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {From eLearning to eScience: Building a Service Oriented Architecture
                  to Support Research},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {123--125},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123495},
  doi          = {10.1145/3123458.3123495},
  timestamp    = {Mon, 28 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/PolitzeE17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/RayC17,
  author       = {Jeremiah Ray and
                  Crague Cook},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Trying it Out with College Library: The Role of Beta-testing and the
                  Pilot Process in Establishing Successful Services},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {23--29},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123460},
  doi          = {10.1145/3123458.3123460},
  timestamp    = {Mon, 01 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/RayC17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Rugg17,
  author       = {Elizabeth Rugg},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Intentional Transparency: How to Develop One Service Catalog for All
                  {IT} Services},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {101--104},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123471},
  doi          = {10.1145/3123458.3123471},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Rugg17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/RuggD17,
  author       = {Beth Rugg and
                  Brandon DeLeeuw},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Increasing Security by Focusing on Endpoints},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {145--148},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123475},
  doi          = {10.1145/3123458.3123475},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/RuggD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Smith17,
  author       = {Vicki L. Smith},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Beyond Geek Speak: Dedicated Communications Expert is Critical to
                  a Successful Campus {IT} Shop},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {95--99},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123483},
  doi          = {10.1145/3123458.3123483},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Smith17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/SorceGEGMM17,
  author       = {Salvatore Sorce and
                  Vito Gentile and
                  Cristina Enea and
                  Antonio Gentile and
                  Alessio Malizia and
                  Fabrizio Milazzo},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {A Touchless Gestural System for Extended Information Access Within
                  a Campus},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {37--43},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123459},
  doi          = {10.1145/3123458.3123459},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/SorceGEGMM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/StirlingS17,
  author       = {William Stirling and
                  Terrie Schrudder},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Leveraging the 24x7 Operations Center to Extend Help Desk Service
                  Hours},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {85--88},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123473},
  doi          = {10.1145/3123458.3123473},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/StirlingS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Strode17,
  author       = {Kendra Strode},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Fostering Independence: Project Work for Student Technicians},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {165--171},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123472},
  doi          = {10.1145/3123458.3123472},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Strode17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Tschopik17,
  author       = {Ella Tschopik},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Giving More Effective Feedback},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {163--164},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123481},
  doi          = {10.1145/3123458.3123481},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Tschopik17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/WadaFOTUUNTM17,
  author       = {Tomohito Wada and
                  Izumi Fuse and
                  Shigeto Okabe and
                  Tatsumi Takeo and
                  Hiroshi Ueda and
                  Tetsutaro Uehara and
                  Michio Nakanishi and
                  Takahiro Tagawa and
                  Ikuya Murata},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Producing Video Clips for Information Ethics and Security in Higher
                  Education},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {129--131},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123497},
  doi          = {10.1145/3123458.3123497},
  timestamp    = {Sun, 06 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/WadaFOTUUNTM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/WainwrightM17,
  author       = {Kelly Wainwright and
                  Steve McCurry},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {The Student Levels Project},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {81--84},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123470},
  doi          = {10.1145/3123458.3123470},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/WainwrightM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Williams17,
  author       = {Angel C. Williams},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Calling Up {IT} Prospects},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {113--114},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123492},
  doi          = {10.1145/3123458.3123492},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Williams17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Yamanoue17,
  author       = {Takashi Yamanoue},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Monitoring Servers, With a Little Help from my Bots},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {173--180},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123461},
  doi          = {10.1145/3123458.3123461},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Yamanoue17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Yulke17,
  author       = {Brian Yulke},
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Conquering Student Printing},
  booktitle    = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  pages        = {119--121},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3123458.3123498},
  doi          = {10.1145/3123458.3123498},
  timestamp    = {Wed, 07 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Yulke17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/siguccs/2017,
  editor       = {Cate Lyon and
                  Kristen Dietiker and
                  Chris Wiesemann},
  title        = {Proceedings of the 2017 {ACM} Annual Conference on SIGUCCS, Seattle,
                  WA, USA, October 1-4, 2017},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {http://dl.acm.org/citation.cfm?id=3123458},
  isbn         = {978-1-4503-4919-2},
  timestamp    = {Fri, 29 Sep 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/2017.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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