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@article{DBLP:journals/ijssmet/AlhawariAH16,
  author       = {Samer Alhawari and
                  Haroun Alryalat and
                  Hana Hunaiti},
  title        = {An Empirical Study to Evaluation of Customer Acquisition Processes
                  on Customer Satisfaction},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {4},
  pages        = {1--20},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016100101},
  doi          = {10.4018/IJSSMET.2016100101},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/AlhawariAH16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/Baporikar16,
  author       = {Neeta Baporikar},
  title        = {Student Learning and Information Technology Nexus},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {2},
  pages        = {34--45},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016040103},
  doi          = {10.4018/IJSSMET.2016040103},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/Baporikar16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/BharatV16,
  author       = {Bharat Singh and
                  Om Prakash Vyas},
  title        = {A {PSO} Based Approach for Producing Optimized Latent Factor in Special
                  Reference to Big Data},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {3},
  pages        = {55--70},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016070104},
  doi          = {10.4018/IJSSMET.2016070104},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/BharatV16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/DastranjGSR16,
  author       = {Nasrin Dastranj and
                  Sepehr Ghazinoory and
                  Fatemeh Saghafi and
                  Mona Rashidirad},
  title        = {The Role of {OSS} in Development of Software Industry in Developing
                  Countries with Weak Intellectual Property Rights},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {1},
  pages        = {61--78},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016010104},
  doi          = {10.4018/IJSSMET.2016010104},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/DastranjGSR16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/DeyA16,
  author       = {Nilanjan Dey and
                  Amira S. Ashour},
  title        = {Antenna Design and Direction of Arrival Estimation in Meta-Heuristic
                  Paradigm: {A} Review},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {3},
  pages        = {1--18},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016070101},
  doi          = {10.4018/IJSSMET.2016070101},
  timestamp    = {Sat, 08 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijssmet/DeyA16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/GalupDQ16,
  author       = {Stuart Diaz Galup and
                  Ronald Dattero and
                  Jing Quan},
  title        = {The Compensation Benefit of ITIL{\textregistered} Skills and Certifications},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {2},
  pages        = {1--15},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016040101},
  doi          = {10.4018/IJSSMET.2016040101},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/GalupDQ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/GuptaTGG16,
  author       = {Anand Gupta and
                  Hardeo Kumar Thakur and
                  Anshul Garg and
                  Disha Garg},
  title        = {Mining and Analysis of Periodic Patterns in Weighted Directed Dynamic
                  Network},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {1},
  pages        = {1--26},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016010101},
  doi          = {10.4018/IJSSMET.2016010101},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/GuptaTGG16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/HerzfeldtREK16,
  author       = {Alexander Bogislav Herzfeldt and
                  Eugenia Rastorguev and
                  Christoph Ertl and
                  Helmut Krcmar},
  title        = {Value Facilitation as Antecedent of Service Provider Profitability},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {4},
  pages        = {63--76},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016100105},
  doi          = {10.4018/IJSSMET.2016100105},
  timestamp    = {Tue, 16 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijssmet/HerzfeldtREK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/JainB16,
  author       = {Arushi Jain and
                  Vishal Bhatnagar},
  title        = {Analysis of Grievances in the Banking Sector through Big Data},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {4},
  pages        = {21--36},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016100102},
  doi          = {10.4018/IJSSMET.2016100102},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/JainB16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/Kumar16,
  author       = {Manoj Kumar},
  title        = {Eco-Labeling of Suppliers Using Green Production Techniques with Asymmetric
                  Information},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {3},
  pages        = {38--54},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016070103},
  doi          = {10.4018/IJSSMET.2016070103},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/Kumar16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/MizunoO16,
  author       = {Yutaka Mizuno and
                  Nobutaka Odake},
  title        = {A Case Study of Progressive Formation of Accounting Cloud Service
                  in Japan: The Second Stage},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {3},
  pages        = {19--37},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016070102},
  doi          = {10.4018/IJSSMET.2016070102},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/MizunoO16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/NabiWG16,
  author       = {Ghulam Nabi and
                  Song Wei and
                  Ghulam Ghous},
  title        = {Post PhD Adjustments and Internationalization of Higher Education
                  in China - {A} Study based on International PhD Students in China:
                  PhDs Enrollment and Its Aftermath},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {4},
  pages        = {37--47},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016100103},
  doi          = {10.4018/IJSSMET.2016100103},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/NabiWG16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/ObaidullahHDR16,
  author       = {Sk Md Obaidullah and
                  Chayan Halder and
                  Nibaran Das and
                  Kaushik Roy},
  title        = {Bangla and Oriya Script Lines Identification from Handwritten Document
                  Images in Tri-script Scenario},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {1},
  pages        = {43--60},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016010103},
  doi          = {10.4018/IJSSMET.2016010103},
  timestamp    = {Mon, 10 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/ObaidullahHDR16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/PatraSSDDD16,
  author       = {Prasenjit Kumar Patra and
                  Harshpreet Singh and
                  Rajwinder Singh and
                  Saptarshi Das and
                  Nilanjan Dey and
                  Cornelia Victoria Anghel Drugarin},
  title        = {Replication and Resubmission Based Adaptive Decision for Fault Tolerance
                  in Real Time Cloud Computing: {A} New Approach},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {2},
  pages        = {46--60},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016040104},
  doi          = {10.4018/IJSSMET.2016040104},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/PatraSSDDD16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/Patro16,
  author       = {Chandra Sekhar Patro},
  title        = {A Study on Adoption of Employee Welfare Schemes in Industrial and
                  Service Organisations: In Contrast with Public and Private Sectors},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {2},
  pages        = {16--33},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016040102},
  doi          = {10.4018/IJSSMET.2016040102},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijssmet/Patro16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/SbaiG16,
  author       = {Zohra Sba{\"{\i}} and
                  Rawand Guerfel},
  title        = {{CTL} Model Checking of Web Services Composition based on Open Workflow
                  Nets Modeling},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {1},
  pages        = {27--42},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016010102},
  doi          = {10.4018/IJSSMET.2016010102},
  timestamp    = {Mon, 26 Oct 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijssmet/SbaiG16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijssmet/SchmidtMGHKR16,
  author       = {Rainer Schmidt and
                  Michael M{\"{o}}hring and
                  Daniel Gl{\"{u}}ck and
                  Ralf{-}Christian H{\"{a}}rting and
                  Barbara Keller and
                  Christopher Reichstein},
  title        = {Benefits from Using Bitcoin: Empirical Evidence from a European Country},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {7},
  number       = {4},
  pages        = {48--62},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJSSMET.2016100104},
  doi          = {10.4018/IJSSMET.2016100104},
  timestamp    = {Tue, 16 Aug 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/SchmidtMGHKR16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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