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@article{DBLP:journals/eg/AbdulkareemR21,
  author       = {Abdulrazaq Kayode Abdulkareem and
                  Razlini Mohd Ramli},
  title        = {Does digital literacy predict e-government performance? An extension
                  of Delone and Mclean information system success model},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {4},
  pages        = {466--493},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.118103},
  doi          = {10.1504/EG.2021.118103},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/AbdulkareemR21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/AbdullahiM21,
  author       = {Ali Abdullahi and
                  Abdulsalam S. Mustafa},
  title        = {Barriers to the effective implementation of e-parliament in Africa:
                  a case study on the 8th Nigeria National Assembly {(2015-2019)}},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {4},
  pages        = {438--465},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.118088},
  doi          = {10.1504/EG.2021.118088},
  timestamp    = {Thu, 04 Nov 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eg/AbdullahiM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/Al-Ammary21,
  author       = {Jaflah Hassan Al{-}Ammary},
  title        = {The uptake of digital government services: toward digital transformation
                  in the Kingdom of Bahrain},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {2},
  pages        = {199--219},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.114580},
  doi          = {10.1504/EG.2021.114580},
  timestamp    = {Fri, 28 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/Al-Ammary21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/Al-SwidiE21,
  author       = {Abdullah Kaid Al{-}Swidi and
                  Mujahed Al Enazi},
  title        = {The trust in the intermediaries and the intention to use electronic
                  government services: a case of a developing country},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {1},
  pages        = {27--54},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.112942},
  doi          = {10.1504/EG.2021.112942},
  timestamp    = {Fri, 26 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eg/Al-SwidiE21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/AliviGTO21,
  author       = {Mumtaz Aini Alivi and
                  Akmar Hayati Ahmad Ghazali and
                  Ezhar Tamam and
                  Mohd Nizam Osman},
  title        = {Motives to use online news and the impact on satisfaction with the
                  government and vote choice},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {1},
  pages        = {55--74},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.112931},
  doi          = {10.1504/EG.2021.112931},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/AliviGTO21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/Almarashdeh21,
  author       = {Ibrahim Almarashdeh},
  title        = {How perceived justice affects total user satisfaction: applying service
                  recovery perspective},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {3},
  pages        = {354--373},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.115996},
  doi          = {10.1504/EG.2021.115996},
  timestamp    = {Fri, 30 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/Almarashdeh21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/AlminshidO21,
  author       = {Khalid Alminshid and
                  Mohd Omar},
  title        = {Factors affecting employees' adoption of e-government in the Iraqi
                  public education sector},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {2},
  pages        = {237--252},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.114569},
  doi          = {10.1504/EG.2021.114569},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/AlminshidO21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/ChohanA21,
  author       = {Sohail Raza Chohan and
                  Zaeem Hassan Akhter},
  title        = {Electronic government services value creation from artificial intelligence:
                  AI-based e-government services for Pakistan},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {3},
  pages        = {374--390},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.116003},
  doi          = {10.1504/EG.2021.116003},
  timestamp    = {Fri, 30 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/ChohanA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/ElmansoriI21,
  author       = {Mansaf M. Elmansori and
                  Zurida Ishak},
  title        = {Factors influencing e-government services adoption in Libya: an empirical
                  study},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {4},
  pages        = {494--511},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.118106},
  doi          = {10.1504/EG.2021.118106},
  timestamp    = {Thu, 04 Nov 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eg/ElmansoriI21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/GainH21,
  author       = {Ulla Gain and
                  Virpi Hotti},
  title        = {Awareness of automation, data origins, and processing stakeholders
                  by parsing the general data protection regulation sanction-based articles},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {4},
  pages        = {404--437},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.118093},
  doi          = {10.1504/EG.2021.118093},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/GainH21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/GashiRR21,
  author       = {Edon Gashi and
                  Blerim Rexha and
                  Artan Rexhepi},
  title        = {Trust establishment between OAuth 2.0 resource servers using claims-based
                  authorisation},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {3},
  pages        = {339--353},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.116027},
  doi          = {10.1504/EG.2021.116027},
  timestamp    = {Fri, 30 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/GashiRR21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/GuendouzB21,
  author       = {Amina Guendouz and
                  Djamal Bennouar},
  title        = {Aspect multiple product lines},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {3},
  pages        = {253--277},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.116026},
  doi          = {10.1504/EG.2021.116026},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/GuendouzB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/JanitaM21,
  author       = {M. Soledad Janita and
                  Francisco Javier Miranda},
  title        = {Exploring critical dimensions for measuring service quality in government
                  to employee},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {1},
  pages        = {75--95},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.112936},
  doi          = {10.1504/EG.2021.112936},
  timestamp    = {Fri, 26 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eg/JanitaM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/Lev-OnR21,
  author       = {Azi Lev{-}On and
                  Hananel Rosenberg},
  title        = {Mobile applications in local government},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {2},
  pages        = {183--198},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.114578},
  doi          = {10.1504/EG.2021.114578},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/Lev-OnR21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/ManoharanN21,
  author       = {Sangeetha Manoharan and
                  Parth Natu},
  title        = {Development of a framework for a collaborative and personalised voice
                  assistant},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {1},
  pages        = {96--104},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.112935},
  doi          = {10.1504/EG.2021.112935},
  timestamp    = {Fri, 26 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eg/ManoharanN21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/MohamedBMH21,
  author       = {Norshidah Mohamed and
                  Mas Bambang Baroto and
                  Batiah Mahadi and
                  Hanif Haghshenas},
  title        = {Structural understanding of electronic government websites: a systematic
                  literature review},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {3},
  pages        = {278--311},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.115985},
  doi          = {10.1504/EG.2021.115985},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eg/MohamedBMH21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/OkeOAA21,
  author       = {Alice Oke and
                  Olayemi M. Olaniyi and
                  A. A. Aboaba and
                  Oladiran T. Arulogun},
  title        = {Multifactor authentication technique for a secure electronic voting
                  system},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {3},
  pages        = {312--338},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.115999},
  doi          = {10.1504/EG.2021.115999},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/OkeOAA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/PurbokusumoTSCS21,
  author       = {Yuyun Purbokusumo and
                  Wen{-}Hsien Tsai and
                  Rudy Sulisdana and
                  Hui{-}Chiao Chen and
                  Anang Dwi Santoso},
  title        = {Website performance: evaluation in Ngawi District Government websites},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {1},
  pages        = {105--127},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.112937},
  doi          = {10.1504/EG.2021.112937},
  timestamp    = {Fri, 26 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eg/PurbokusumoTSCS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/RaniYSLG21,
  author       = {K. Sheela Sobana Rani and
                  M. Yuvaraju and
                  V. Sathya and
                  R. Lavanya and
                  R. Gayathri},
  title        = {A modified image steganographic method based on chaotic text encryption
                  using lifting wavelet transform},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {4},
  pages        = {391--403},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.118105},
  doi          = {10.1504/EG.2021.118105},
  timestamp    = {Sun, 22 Oct 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/RaniYSLG21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/Sanchez-TorresA21,
  author       = {J. A. S{\'{a}}nchez{-}Torres and
                  Francisco{-}Javier Arroyo{-}Ca{\~{n}}ada and
                  Alexander Varon{-}Sandoval and
                  James Ariel S{\'{a}}nchez Alzate},
  title        = {Adoption of e-government in Colombia: the importance of government
                  policy in citizens' use of e-government},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {2},
  pages        = {220--236},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.114577},
  doi          = {10.1504/EG.2021.114577},
  timestamp    = {Thu, 24 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eg/Sanchez-TorresA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/SiadatMS21,
  author       = {Seyed Hossein Siadat and
                  Fahime Sadat Mahmoodi and
                  Farhang Mir Mohammad Sadeghi},
  title        = {Open government evaluation in a public sector: a case study of Iran},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {2},
  pages        = {129--143},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.114576},
  doi          = {10.1504/EG.2021.114576},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/SiadatMS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/SinghJK21,
  author       = {Manjeet Singh and
                  C. S. Jawalkar and
                  Suman Kant},
  title        = {Improving the performance of a boiler through the usage of {ISM} technique
                  and green supply chain management practices in a fertiliser industry},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {2},
  pages        = {160--182},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.114570},
  doi          = {10.1504/EG.2021.114570},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/SinghJK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/TajudeenSRAS21,
  author       = {Farzana Parveen Tajudeen and
                  Ainin Sulaiman and
                  Siti Qhairunissa Ramli and
                  Nor Shahida Azali and
                  Liyana Shuib},
  title        = {{E-BRIM} usage by {B40} citizens: the role of citizens' trust and
                  computer self-efficacy},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {2},
  pages        = {144--159},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.114579},
  doi          = {10.1504/EG.2021.114579},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eg/TajudeenSRAS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eg/WierzbowskiGCGS21,
  author       = {Marek Wierzbowski and
                  Roberto Gal{\'{a}}n{-}Vioque and
                  Eduardo Gamero Casado and
                  Marek Grzywacz and
                  Maciej M. Sokolowski},
  title        = {Challenges and prospects of e-governance in Poland and Spain},
  journal      = {Electron. Gov. an Int. J.},
  volume       = {17},
  number       = {1},
  pages        = {1--26},
  year         = {2021},
  url          = {https://doi.org/10.1504/EG.2021.112941},
  doi          = {10.1504/EG.2021.112941},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eg/WierzbowskiGCGS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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