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@article{DBLP:journals/bpmj/AbdallahA20,
author = {Ayman Bahjat Abdallah and
Wafaa Shihadeh Al{-}Ghwayeen},
title = {Green supply chain management and business performance},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {489--512},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2018-0091},
doi = {10.1108/BPMJ-03-2018-0091},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/AbdallahA20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/AbdulkaderMCPM20,
author = {Bisan Abdulkader and
Domitilla Magni and
Valentina Cillo and
Armando Papa and
Roberto Micera},
title = {Aligning firm's value system and open innovation: a new framework
of business process management beyond the business model innovation},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {999--1020},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-05-2020-0231},
doi = {10.1108/BPMJ-05-2020-0231},
timestamp = {Sat, 30 Sep 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/AbdulkaderMCPM20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/AfzalSSA20,
author = {Ayesha Afzal and
Basit Shafiq and
Shafay Shamail and
Nabil R. Adam},
title = {Requirements modeling of Web services-based business processes},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1401--1424},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-08-2019-0322},
doi = {10.1108/BPMJ-08-2019-0322},
timestamp = {Thu, 17 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/AfzalSSA20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/AhmedKPG20,
author = {Muhammad Usman Ahmed and
Mehmet Murat Kristal and
Mark Pagell and
Thomas F. Gattiker},
title = {Building high performance supply-chain relationships for dynamic environments},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {80--101},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-05-2018-0139},
doi = {10.1108/BPMJ-05-2018-0139},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/AhmedKPG20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/AkenroyeOED20,
author = {Temidayo O. Akenroye and
Jonathan D. Owens and
Jamal Elbaz and
Olatunde A. Durowoju},
title = {Dynamic capabilities for {SME} participation in public procurement},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {4},
pages = {857--888},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-10-2019-0447},
doi = {10.1108/BPMJ-10-2019-0447},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/AkenroyeOED20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Aljuwaiber20,
author = {Abobakr Aljuwaiber},
title = {Business development through knowledge sharing among members of sectoral
committees},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1349--1377},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-08-2019-0319},
doi = {10.1108/BPMJ-08-2019-0319},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Aljuwaiber20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ArditoGPC20,
author = {Lorenzo Ardito and
Francesco Galati and
Antonio Messeni Petruzzelli and
Antonio Corvino},
title = {Improving the financial performance of SMEs: The presence in foreign
markets and the moderating role of corporate group and alliance portfolio
size},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {1041--1054},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0127},
doi = {10.1108/BPMJ-03-2019-0127},
timestamp = {Sat, 25 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/ArditoGPC20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ArdleyMM20,
author = {Barry Ardley and
Eleanor McIntosh and
John McManus},
title = {From transactions to interactions: the value of co-creation processes
within online brand consumer communities},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {4},
pages = {825--838},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-10-2019-0444},
doi = {10.1108/BPMJ-10-2019-0444},
timestamp = {Tue, 15 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/ArdleyMM20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/BadakhshanCGB20,
author = {Peyman Badakhshan and
Kieran Conboy and
Thomas Grisold and
Jan vom Brocke},
title = {Agile business process management: {A} systematic literature review
and an integrated framework},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1505--1523},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-12-2018-0347},
doi = {10.1108/BPMJ-12-2018-0347},
timestamp = {Tue, 15 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/BadakhshanCGB20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/BaimaSBQ20,
author = {Gabriele Baima and
Gabriele Santoro and
Donatella Busso and
Roberto Quaglia},
title = {Exploring the outcomes of the external revealing of knowledge: {A}
case study in the craft beer industry},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {1183--1201},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0138},
doi = {10.1108/BPMJ-03-2019-0138},
timestamp = {Sat, 25 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/BaimaSBQ20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/BammertKRW20,
author = {Sandra Bammert and
Ulrich Matthias K{\"{o}}nig and
Maximilian Roeglinger and
Tabitha Wruck},
title = {Exploring potentials of digital nudging for business processes},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1329--1347},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-07-2019-0281},
doi = {10.1108/BPMJ-07-2019-0281},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/BammertKRW20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Barros20,
author = {Oscar Barros},
title = {A process architecture pattern and its application to designing health
services: emergency case},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {513--527},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-08-2018-0210},
doi = {10.1108/BPMJ-08-2018-0210},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Barros20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/BaruffaldiAMF20,
author = {Giulia Baruffaldi and
Riccardo Accorsi and
Riccardo Manzini and
Emilio Ferrari},
title = {Warehousing process performance improvement: a tailored framework
for 3PL},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1619--1641},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0120},
doi = {10.1108/BPMJ-03-2019-0120},
timestamp = {Fri, 09 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/BaruffaldiAMF20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/BattistiSSM20,
author = {Enrico Battisti and
S. M. Riad Shams and
Georgia Sakka and
Nicola Miglietta},
title = {Big data and risk management in business processes: implications for
corporate real estate},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {1141--1155},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0125},
doi = {10.1108/BPMJ-03-2019-0125},
timestamp = {Wed, 11 Nov 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/BattistiSSM20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/BazanE20,
author = {Patricia Bazan and
Elsa Estevez},
title = {Social business process management},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {191--211},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-09-2017-0257},
doi = {10.1108/BPMJ-09-2017-0257},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/BazanE20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/BehmerJ20,
author = {Falk Johannes Behmer and
Roland Jochem},
title = {Organizational planning for quality management in the digital age},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {3},
pages = {679--693},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-12-2018-0365},
doi = {10.1108/BPMJ-12-2018-0365},
timestamp = {Tue, 14 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/BehmerJ20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/BinciBA20,
author = {Daniele Binci and
Sara Belisari and
Andrea Appolloni},
title = {{BPM} and change management},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {1--23},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-06-2018-0158},
doi = {10.1108/BPMJ-06-2018-0158},
timestamp = {Sat, 05 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/BinciBA20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/BrescianiVCWC20,
author = {Stefano Bresciani and
Demetris Vrontis and
Elias Carayannis and
Samuel Fosso Wamba and
Valentina Cillo},
title = {Guest editorial},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {973--977},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-09-2020-519},
doi = {10.1108/BPMJ-09-2020-519},
timestamp = {Sat, 14 Nov 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/BrescianiVCWC20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Camgoz-AkdagB20,
author = {Hatice Camg{\"{o}}z{-}Akdag and
Tug{\c{c}}e Beldek},
title = {Process improvement in a radiology department},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {3},
pages = {786--797},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0109},
doi = {10.1108/BPMJ-03-2019-0109},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Camgoz-AkdagB20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/CastroDV20,
author = {Bruna Kaziano do Amaral Castro and
Aline Dresch and
Douglas Rafael Veit},
title = {Key critical success factors of {BPM} implementation: a theoretical
and practical view},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {239--256},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-09-2018-0272},
doi = {10.1108/BPMJ-09-2018-0272},
timestamp = {Sat, 09 Apr 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/CastroDV20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ChatterjeeGC20,
author = {Sheshadri Chatterjee and
Soumya Kanti Ghosh and
Ranjan Chaudhuri},
title = {Knowledge management in improving business process: an interpretative
framework for successful implementation of {AI-CRM-KM} system in organizations},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1261--1281},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-05-2019-0183},
doi = {10.1108/BPMJ-05-2019-0183},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/ChatterjeeGC20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ChionCM20,
author = {Sergio J. Chi{\'{o}}n and
Vincent Charles and
Jos{\'{e}} Morales},
title = {The impact of organisational culture, organisational structure and
technological infrastructure on process improvement through knowledge
sharing},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1443--1472},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-10-2018-0279},
doi = {10.1108/BPMJ-10-2018-0279},
timestamp = {Sun, 12 Nov 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/ChionCM20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ChoiHKH20,
author = {Yongsun Choi and
N. Long Ha and
Pauline Kongsuwan and
Kwan Hee Han},
title = {An alternative method for refined process structure trees {(RPST)}},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {613--629},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-11-2018-0319},
doi = {10.1108/BPMJ-11-2018-0319},
timestamp = {Mon, 26 Oct 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/ChoiHKH20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ChowdhuryAPMK20,
author = {Nighat Afroz Chowdhury and
Syed Mithun Ali and
Sanjoy Kumar Paul and
Zuhayer Mahtab and
Golam Kabir},
title = {A hierarchical model for critical success factors in apparel supply
chain},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {7},
pages = {1761--1788},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-08-2019-0323},
doi = {10.1108/BPMJ-08-2019-0323},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/ChowdhuryAPMK20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ChristianssonR20,
author = {Marie{-}Therese Christiansson and
Olof Rentzhog},
title = {Lessons from the "BPO journey" in a public housing company: toward
a strategy for {BPO}},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {373--404},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-04-2017-0091},
doi = {10.1108/BPMJ-04-2017-0091},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/ChristianssonR20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ChristofiTCAGI20,
author = {Michael Christofi and
Alkis Thrassou and
Hela Chebbi and
Zafar U. Ahmed and
Balakrishna Grandhi and
Lea Iaia},
title = {{CRM} campaigns with choice for enhanced business process performance:
The collectivist customers' collaborative role for positive word-of-mouth},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {1225--1239},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-04-2019-0146},
doi = {10.1108/BPMJ-04-2019-0146},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/ChristofiTCAGI20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Clegg20,
author = {Ben Clegg},
title = {Improving systemic success factors in a university to achieve more
effective and efficient operations},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {630--654},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-11-2017-0308},
doi = {10.1108/BPMJ-11-2017-0308},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Clegg20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/CouckuytL20,
author = {Dries Couckuyt and
Amy Van Looy},
title = {A systematic review of Green Business Process Management},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {421--446},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0106},
doi = {10.1108/BPMJ-03-2019-0106},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/CouckuytL20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/DahmaniBGPM20,
author = {Sarra Dahmani and
Xavier Boucher and
Didier Gourc and
Sophie Peillon and
Fran{\c{c}}ois Marmier},
title = {Integrated approach for risk management in servitization decision-making
process},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {7},
pages = {1949--1977},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-07-2019-0279},
doi = {10.1108/BPMJ-07-2019-0279},
timestamp = {Tue, 21 Mar 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/DahmaniBGPM20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/EkmanTTW20,
author = {Peter Ekman and
Peter Thilenius and
Steven Thompson and
Jonathan Whitaker},
title = {Digital transformation of global business processes: the role of dual
embeddedness},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {570--592},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-02-2019-0080},
doi = {10.1108/BPMJ-02-2019-0080},
timestamp = {Mon, 05 Feb 2024 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/EkmanTTW20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ElKhiderS20,
author = {Safa ElKhider and
Barbara M. Savage},
title = {Missing chances to learn: a case study of barriers to near-miss reporting
in a hospital},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {3},
pages = {721--735},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0110},
doi = {10.1108/BPMJ-03-2019-0110},
timestamp = {Thu, 06 Aug 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/ElKhiderS20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ElahiB20,
author = {Fazal Elahi and
Ahmad Raza Bilal},
title = {Improving parent teacher meeting process through business process
management life-cycle approach},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {528--547},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-01-2019-0030},
doi = {10.1108/BPMJ-01-2019-0030},
timestamp = {Mon, 26 Oct 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/ElahiB20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Elamir20,
author = {Hossam Elamir},
title = {Enterprise risk management and bow ties: going beyond patient safety},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {3},
pages = {770--785},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0102},
doi = {10.1108/BPMJ-03-2019-0102},
timestamp = {Thu, 06 Aug 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Elamir20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/FasnaG20,
author = {M. F. F. Fasna and
Sachie Gunatilake},
title = {Towards successful strategies to overcome {BPR} implementation issues:
case of Sri Lanka},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1241--1259},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0087},
doi = {10.1108/BPMJ-03-2019-0087},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/FasnaG20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/FigueiredoFSV20,
author = {Ronnie Figueiredo and
Jo{\~{a}}o J. M. Ferreira and
Rog{\'{e}}rio Guerra Silveira and
Alvaro Teixeira Villarinho},
title = {Innovation and co-creation in knowledge intensive business services:
the Spinner model},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {4},
pages = {909--923},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-10-2019-0424},
doi = {10.1108/BPMJ-10-2019-0424},
timestamp = {Tue, 21 Mar 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/FigueiredoFSV20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ForlianoBBT20,
author = {Canio Forliano and
Paola De Bernardi and
Alberto Bertello and
Valerio Temperini},
title = {Innovating business processes in public administrations: towards a
systemic approach},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {1203--1224},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-12-2019-0498},
doi = {10.1108/BPMJ-12-2019-0498},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/ForlianoBBT20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/FrankPRR20,
author = {Lukas Frank and
Rouven Poll and
Maximilian Roeglinger and
Lea Rupprecht},
title = {Design heuristics for customer-centric business processes},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1283--1305},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-06-2019-0257},
doi = {10.1108/BPMJ-06-2019-0257},
timestamp = {Tue, 15 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/FrankPRR20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/GhoshL20,
author = {Sid Ghosh and
Kaitlin Lever},
title = {A lean proposal: development of value stream mapping for L'Oreal's
artwork process},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {7},
pages = {1925--1947},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-02-2020-0075},
doi = {10.1108/BPMJ-02-2020-0075},
timestamp = {Tue, 15 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/GhoshL20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/GkritzaliMG20,
author = {Alkmini Gkritzali and
Eleni Mavragani and
Dimitris Gritzalis},
title = {Negative {MWOM} and value co-destruction during destination crises},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {4},
pages = {839--856},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-07-2019-0278},
doi = {10.1108/BPMJ-07-2019-0278},
timestamp = {Tue, 15 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/GkritzaliMG20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/GualandiMT20,
author = {Raffaella Gualandi and
Cristina Masella and
Daniela Tartaglini},
title = {Improving hospital patient flow: a systematic review},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1541--1575},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-10-2017-0265},
doi = {10.1108/BPMJ-10-2017-0265},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/GualandiMT20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/HaggegeV20,
author = {Meyer Hagg{\`{e}}ge and
Anne{-}Lor{\`{e}}ne Vernay},
title = {Story-making as a method for business modelling},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {59--79},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-12-2017-0363},
doi = {10.1108/BPMJ-12-2017-0363},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/HaggegeV20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/HaseebAMA20,
author = {Junaid Haseeb and
Naveed Ahmad and
Saif Ur Rehman Malik and
Adeel Anjum},
title = {Application of formal methods to modelling and analysis aspects of
business process reengineering},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {548--569},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-02-2019-0078},
doi = {10.1108/BPMJ-02-2019-0078},
timestamp = {Mon, 26 Jun 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/HaseebAMA20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/HenkF20,
author = {Anastasiya Henk and
Terje Fallmyr},
title = {Navigating through institutional complexity: adoption of a process
view in functional organizations},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {593--612},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-01-2019-0038},
doi = {10.1108/BPMJ-01-2019-0038},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/HenkF20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Jafari-SadeghiD20,
author = {Vahid Jafari{-}Sadeghi and
Dev K. Dutta and
Alberto Ferraris and
Manlio Del Giudice},
title = {Internationalisation business processes in an under-supported policy
contexts: evidence from Italian SMEs},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {1055--1074},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0141},
doi = {10.1108/BPMJ-03-2019-0141},
timestamp = {Mon, 05 Feb 2024 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/Jafari-SadeghiD20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/JavidrooziSF20,
author = {Vahid Javidroozi and
Hanifa Shah and
Gerald Feldman},
title = {A framework for addressing the challenges of business process change
during enterprise systems integration},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {463--488},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0128},
doi = {10.1108/BPMJ-03-2019-0128},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/JavidrooziSF20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/KahlounG20,
author = {Fouzia Kahloun and
Sonia Ayachi Ghannouchi},
title = {A prototype for continuous improvement of processes and their results
in the field of higher education},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {168--190},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-05-2018-0148},
doi = {10.1108/BPMJ-05-2018-0148},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/KahlounG20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/KamdjougBT20,
author = {Jean Robert Kala Kamdjoug and
Ransome Epie Bawack and
Aurel Edith Tuessu Tayou},
title = {An {ERP} success model based on agency theory and {IS} success model:
The case of a banking institution in Africa},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1577--1597},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-04-2018-0113},
doi = {10.1108/BPMJ-04-2018-0113},
timestamp = {Tue, 15 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/KamdjougBT20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/KunduM20,
author = {Goutam Kumar Kundu and
Jyoti Prakas Majumdar},
title = {The learning and teaching area of {AACSB} standards: a process model
framework},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1379--1399},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-11-2017-0295},
doi = {10.1108/BPMJ-11-2017-0295},
timestamp = {Tue, 29 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/KunduM20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/LeeMY20,
author = {Yeon W. Lee and
Hwy{-}Chang Moon and
Wenyan Yin},
title = {Innovation process in the business ecosystem: the four cooperations
practices in the media platform},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {4},
pages = {943--971},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-11-2019-0473},
doi = {10.1108/BPMJ-11-2019-0473},
timestamp = {Tue, 15 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/LeeMY20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/LentjusenkovaL20,
author = {Oksana Lentjusenkova and
Inga Lapina},
title = {An integrated process-based approach to intellectual capital management},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {7},
pages = {1833--1850},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0101},
doi = {10.1108/BPMJ-03-2019-0101},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/LentjusenkovaL20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/LeonetiSSFPO20,
author = {Alexandre Bevilacqua Leoneti and
Danilo Vitorino dos Santos and
Renato Santos da Silva and
Alessandra Henriques Ferreira and
Adriano C{\'{e}}sar Pimenta and
Sonia Valle Walter Borges de Oliveira},
title = {Process management framework for chemical waste treatment laboratories},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {447--462},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-06-2019-0233},
doi = {10.1108/BPMJ-06-2019-0233},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/LeonetiSSFPO20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/LeyerIA20,
author = {Michael Leyer and
Deniz Iren and
Banu Aysolmaz},
title = {Identification and analysis of handovers in organisations using process
model repositories},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1599--1617},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-01-2019-0041},
doi = {10.1108/BPMJ-01-2019-0041},
timestamp = {Thu, 17 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/LeyerIA20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Looy20,
author = {Amy Van Looy},
title = {Capabilities for managing business processes: a measurement instrument},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {287--311},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-06-2018-0157},
doi = {10.1108/BPMJ-06-2018-0157},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Looy20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Lopez-Arredondo20,
author = {Laura P. Lopez{-}Arredondo and
Cynthia B. P{\'{e}}rez and
Jesus Villavicencio{-}Navarro and
Kathya E. Mercado and
Martin Encinas and
Patricia Inzunza{-}Mejia},
title = {Reengineering of the software development process in a technology
services company},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {655--674},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-06-2018-0155},
doi = {10.1108/BPMJ-06-2018-0155},
timestamp = {Wed, 10 Feb 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/Lopez-Arredondo20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/LourencaoMGP20,
author = {Marina Toledo de Arruda Louren{\c{c}}{\~{a}}o and
Let{\'{\i}}cia Miyamaru and
Janaina de Moura Engracia Giraldi and
Silvia In{\^{e}}s Dallavalle de P{\'{a}}dua},
title = {Development of sectoral brands with emphasis on structure and processes},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {24--58},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-09-2017-0254},
doi = {10.1108/BPMJ-09-2017-0254},
timestamp = {Tue, 21 Mar 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/LourencaoMGP20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/McManus20,
author = {John McManus},
title = {Editorial},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {4},
pages = {817--823},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-07-2020-500},
doi = {10.1108/BPMJ-07-2020-500},
timestamp = {Tue, 15 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/McManus20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Myszewski20,
author = {Jan M. Myszewski},
title = {Directives for effectiveness management in the organization},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {3},
pages = {752--769},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-12-2018-0373},
doi = {10.1108/BPMJ-12-2018-0373},
timestamp = {Thu, 06 Aug 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Myszewski20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/MyszewskiS20,
author = {Jan M. Myszewski and
Madhav N. Sinha},
title = {A model for determining the value of patient satisfaction in healthcare},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {3},
pages = {798--815},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0123},
doi = {10.1108/BPMJ-03-2019-0123},
timestamp = {Thu, 06 Aug 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/MyszewskiS20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Naeem20,
author = {Muhammad Naeem},
title = {Using social networking applications to facilitate change implementation
processes: insights from organizational change stakeholders},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {7},
pages = {1979--1998},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-07-2019-0310},
doi = {10.1108/BPMJ-07-2019-0310},
timestamp = {Sun, 22 Oct 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Naeem20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/NascimentoBCJ20,
author = {Abimael Rondon Do Nascimento and
Roquemar de Lima Baldam and
Louren{\c{c}}o Costa and
Thalmo de Paiva Coelho Junior},
title = {Applications of business governance and the Unified {BPM} Cycle in
public credit recovery activities},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {312--330},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-11-2017-0317},
doi = {10.1108/BPMJ-11-2017-0317},
timestamp = {Mon, 26 Oct 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/NascimentoBCJ20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/OngenaR20,
author = {Guido Ongena and
Pascal Ravesteyn},
title = {Business process management maturity and performance},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {132--149},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-08-2018-0224},
doi = {10.1108/BPMJ-08-2018-0224},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/OngenaR20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/PanMLGH20,
author = {Xiongfeng Pan and
Yang Ming and
Mengna Li and
Shucen Guo and
Cuicui Han},
title = {Inter-regional innovation correlation effects and influencing factors
in China},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {4},
pages = {925--941},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-04-2019-0164},
doi = {10.1108/BPMJ-04-2019-0164},
timestamp = {Tue, 15 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/PanMLGH20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/PatruccoCP20,
author = {Andrea S. Patrucco and
Federica Ciccullo and
Margherita Pero},
title = {Industry 4.0 and supply chain process re-engineering: {A} coproduction
study of materials management in construction},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {1093--1119},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-04-2019-0147},
doi = {10.1108/BPMJ-04-2019-0147},
timestamp = {Sun, 25 Jul 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/PatruccoCP20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/PattanayakP20,
author = {Durgesh Pattanayak and
Plavini Punyatoya},
title = {Effect of supply chain technology internalization and e-procurement
on supply chain performance},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1425--1442},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-04-2019-0150},
doi = {10.1108/BPMJ-04-2019-0150},
timestamp = {Tue, 15 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/PattanayakP20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/PereiraVU20,
author = {Jos{\'{e}} Lu{\'{\i}}s Pereira and
Jo{\~{a}}o Varaj{\~{a}}o and
Robbie Uahi},
title = {A new approach for improving work distribution in business processes
supported by {BPMS}},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1643--1660},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-05-2019-0184},
doi = {10.1108/BPMJ-05-2019-0184},
timestamp = {Tue, 29 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/PereiraVU20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/PinheiroSDLP20,
author = {Jos{\'{e}} Pinheiro and
Gra{\c{c}}a Miranda Silva and
{\'{A}}lvaro Dias and
Luis Filipe Lages and
Miguel Torres Preto},
title = {Fostering knowledge creation to improve performance: the mediation
role of manufacturing flexibility},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {7},
pages = {1871--1892},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-10-2019-0413},
doi = {10.1108/BPMJ-10-2019-0413},
timestamp = {Wed, 20 Jul 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/PinheiroSDLP20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Poba-NzaouUGL20,
author = {Placide Poba{-}Nzaou and
Sylvestre Uwizeyemungu and
khadija Gaha and
M{\'{e}}lanie Laberge},
title = {Taxonomy of business value underlying motivations for e-HRM adoption:
An empirical investigation based on {HR} processes},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1661--1685},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-06-2018-0150},
doi = {10.1108/BPMJ-06-2018-0150},
timestamp = {Thu, 17 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/Poba-NzaouUGL20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/QueirozWMT20,
author = {Maciel Manoel Queiroz and
Samuel Fosso Wamba and
Marcio C. Machado and
Renato Telles},
title = {Smart production systems drivers for business process management improvement:
An integrative framework},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {1075--1092},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0134},
doi = {10.1108/BPMJ-03-2019-0134},
timestamp = {Thu, 23 Jun 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/QueirozWMT20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/RamayahSKM20,
author = {T. Ramayah and
Pedro Soto{-}Acosta and
Khoo Kah Kheng and
Imran Mahmud},
title = {Developing process and product innovation through internal and external
knowledge sources in manufacturing Malaysian firms: the role of absorptive
capacity},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {1021--1039},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-11-2019-0453},
doi = {10.1108/BPMJ-11-2019-0453},
timestamp = {Tue, 21 Mar 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/RamayahSKM20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/RaneNB20,
author = {Santosh B. Rane and
Yahya Abdul Majid Narvel and
Bhaskar M. Bhandarkar},
title = {Developing strategies to improve agility in the project procurement
management {(PPM)} process},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {257--286},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-07-2017-0196},
doi = {10.1108/BPMJ-07-2017-0196},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/RaneNB20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/RehmanI20,
author = {Ubaid Ur Rehman and
Amjad Iqbal},
title = {Nexus of knowledge-oriented leadership, knowledge management, innovation
and organizational performance in higher education},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1731--1758},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-07-2019-0274},
doi = {10.1108/BPMJ-07-2019-0274},
timestamp = {Thu, 17 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/RehmanI20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/RossiFFG20,
author = {Matteo Rossi and
Giuseppe Festa and
Fabio Fiano and
Rosa Giacobbe},
title = {To invest or to harvest? Corporate venture capital ambidexterity for
exploiting/exploring innovation in technological business},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {1157--1181},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-05-2019-0204},
doi = {10.1108/BPMJ-05-2019-0204},
timestamp = {Tue, 23 Apr 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/RossiFFG20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/SantallyRSMG20,
author = {Mohammad Issack Santally and
Yousra Banoor Rajabalee and
Roopesh Kevin Sungkur and
Mohammad Iqbal Maudarbocus and
Wolfgang Greller},
title = {Enabling continuous improvement in online teaching and learning through
e-learning capability and maturity assessment},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1687--1707},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-11-2018-0335},
doi = {10.1108/BPMJ-11-2018-0335},
timestamp = {Wed, 19 May 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/SantallyRSMG20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/SantosPV20,
author = {Filipa Santos and
R{\'{u}}ben Pereira and
Jos{\'{e}} Braga de Vasconcelos},
title = {Toward robotic process automation implementation: an end-to-end perspective},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {2},
pages = {405--420},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-12-2018-0380},
doi = {10.1108/BPMJ-12-2018-0380},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/SantosPV20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/SchiavoneLSS20,
author = {Francesco Schiavone and
Daniele Leone and
Annarita Sorrentino and
Alessandro Scaletti},
title = {Re-designing the service experience in the value co-creation process:
an exploratory study of a healthcare network},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {4},
pages = {889--908},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-11-2019-0475},
doi = {10.1108/BPMJ-11-2019-0475},
timestamp = {Mon, 26 Oct 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/SchiavoneLSS20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ScuottoACN20,
author = {Veronica Scuotto and
Elisa Arrigo and
Elena Candelo and
Melita Nicotra},
title = {Ambidextrous innovation orientation effected by the digital transformation:
{A} quantitative research on fashion SMEs},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {1121--1140},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0135},
doi = {10.1108/BPMJ-03-2019-0135},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/ScuottoACN20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Sedevich-Fons20,
author = {Leonardo Sedevich{-}Fons},
title = {Accounting and quality management: the accounts payable function under
{ISO} 9000},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {3},
pages = {694--706},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-12-2018-0344},
doi = {10.1108/BPMJ-12-2018-0344},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Sedevich-Fons20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Shanker20,
author = {Meera Shanker},
title = {Recruitment process and its impact on retention of commercial pilots
in Indian aviation industry},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {3},
pages = {736--751},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-12-2018-0376},
doi = {10.1108/BPMJ-12-2018-0376},
timestamp = {Tue, 14 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Shanker20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/SharmaM20,
author = {Sanjay Sharma and
Sachin Modgil},
title = {TQM, {SCM} and operational performance: an empirical study of Indian
pharmaceutical industry},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {331--370},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-01-2018-0005},
doi = {10.1108/BPMJ-01-2018-0005},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/SharmaM20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/SilvaARSQFS20,
author = {Leandro Vedovato Silva and
Rosley Anholon and
Izabela Simon Rampasso and
Dirceu Silva and
Osvaldo Luiz Gon{\c{c}}alves Quelhas and
Walter Leal Filho and
Luis Antonio de Santa{-}Eulalia},
title = {Critical analysis of organizational change process: evidences from
a steel company},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1525--1540},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-05-2019-0199},
doi = {10.1108/BPMJ-05-2019-0199},
timestamp = {Sun, 22 Oct 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/SilvaARSQFS20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Sinha20,
author = {Madhav N. Sinha},
title = {Guest editorial},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {3},
pages = {677--678},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-06-2020-425},
doi = {10.1108/BPMJ-06-2020-425},
timestamp = {Tue, 14 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Sinha20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/SzelagowskiB20,
author = {Marek Szelagowski and
Justyna Berniak{-}Wozny},
title = {The adaptation of business process management maturity models to the
context of the knowledge economy},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {212--238},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-11-2018-0328},
doi = {10.1108/BPMJ-11-2018-0328},
timestamp = {Thu, 23 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/SzelagowskiB20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Thomas20,
author = {Ashish Thomas},
title = {Convergence and digital fusion lead to competitive differentiation},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {3},
pages = {707--720},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-01-2019-0001},
doi = {10.1108/BPMJ-01-2019-0001},
timestamp = {Tue, 14 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Thomas20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Uriona-Maldonado20,
author = {Mauricio Uriona{-}Maldonado and
Matheus Eduardo Leusin and
Thiago Carrano de Albuquerque Bernardes and
Caroline Rodrigues Vaz},
title = {Similarities and differences between business process management and
lean management},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {7},
pages = {1807--1831},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-09-2019-0368},
doi = {10.1108/BPMJ-09-2019-0368},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Uriona-Maldonado20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/UsmanMIHN20,
author = {Irwan Usman and
Haris Maupa and
Muhammad Idrus and
Siti Haerani and
Nurjanna Nurjanna},
title = {Moderation effect of competence of knowledge and innovation: case
of Bali},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1307--1327},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-06-2019-0236},
doi = {10.1108/BPMJ-06-2019-0236},
timestamp = {Thu, 17 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/UsmanMIHN20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/UstundagU20,
author = {Asuman {\"{U}}st{\"{u}}ndag and
Mustafa Cahit Ungan},
title = {Supplier flexibility and performance: an empirical research},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {7},
pages = {1851--1870},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-01-2019-0027},
doi = {10.1108/BPMJ-01-2019-0027},
timestamp = {Wed, 24 Aug 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/UstundagU20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/VecchioSRGV20,
author = {Pasquale Del Vecchio and
Giustina Secundo and
Michele Rubino and
Antonello Garzoni and
Demetris Vrontis},
title = {Open innovation in family firms: empirical evidence about internal
and external knowledge flows},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {5},
pages = {979--997},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2019-0142},
doi = {10.1108/BPMJ-03-2019-0142},
timestamp = {Tue, 21 Mar 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/VecchioSRGV20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/VishwakarmaSS20,
author = {Niraj Kumar Vishwakarma and
Rohit Kumar Singh and
R. R. K. Sharma},
title = {Internet of things architectures: do organizational strategies matters?},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {102--131},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-03-2018-0092},
doi = {10.1108/BPMJ-03-2018-0092},
timestamp = {Mon, 26 Oct 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/VishwakarmaSS20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/VugecBBJS20,
author = {Dalia Susa Vugec and
Vesna Bosilj{-}Vuksic and
Mirjana Pejic Bach and
Jurij Jaklic and
Mojca Indihar Stemberger},
title = {Business intelligence and organizational performance: The role of
alignment with business process management},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1709--1730},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-08-2019-0342},
doi = {10.1108/BPMJ-08-2019-0342},
timestamp = {Thu, 23 Jun 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/VugecBBJS20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/Wamba-Taguimdje20,
author = {Serge{-}Lopez Wamba{-}Taguimdje and
Samuel Fosso Wamba and
Jean Robert Kala Kamdjoug and
Chris Emmanuel Tchatchouang Wanko},
title = {Influence of artificial intelligence {(AI)} on firm performance: the
business value of AI-based transformation projects},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {7},
pages = {1893--1924},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-10-2019-0411},
doi = {10.1108/BPMJ-10-2019-0411},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/Wamba-Taguimdje20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/WuD20,
author = {Suming Wu and
Xiu{-}Hao Ding},
title = {Unpacking the relationship between external {IT} capability and open
innovation performance: evidence from China},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {7},
pages = {1789--1805},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-06-2019-0242},
doi = {10.1108/BPMJ-06-2019-0242},
timestamp = {Wed, 27 Mar 2024 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/WuD20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ZarourBGD20,
author = {Karim Zarour and
Djamel Benmerzoug and
Nawal Guermouche and
Khalil Drira},
title = {A systematic literature review on {BPMN} extensions},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {6},
pages = {1473--1503},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-01-2019-0040},
doi = {10.1108/BPMJ-01-2019-0040},
timestamp = {Tue, 15 Dec 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/bpmj/ZarourBGD20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bpmj/ZulqurnainBM20,
author = {Ali Zulqurnain and
Gongbing Bi and
Aqsa Mehreen},
title = {Does supply chain finance improve SMEs performance? The moderating
role of trade digitization},
journal = {Bus. Process. Manag. J.},
volume = {26},
number = {1},
pages = {150--167},
year = {2020},
url = {https://doi.org/10.1108/BPMJ-05-2018-0133},
doi = {10.1108/BPMJ-05-2018-0133},
timestamp = {Thu, 18 Jun 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/bpmj/ZulqurnainBM20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
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