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@inproceedings{DBLP:conf/siguccs/Argo82,
  author       = {Ray Argo},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Changing Support Services in the University System of Georgia Computer
                  Network},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {45--50},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802099},
  doi          = {10.1145/800067.802099},
  timestamp    = {Tue, 06 Nov 2018 16:58:11 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Argo82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Bahr82,
  author       = {Susan J. Bahr},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Changing methodology of User Services at Cuyahoga community college},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {101--107},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802107},
  doi          = {10.1145/800067.802107},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Bahr82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Baker82,
  author       = {Margaret Baker},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Short Courses: Using video-tapes for instructor's self evaluation},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {236--244},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802124},
  doi          = {10.1145/800067.802124},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Baker82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/BarnettD82,
  author       = {Samuel T. Barnett and
                  Sharon D. Daspit},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Can you teach data base with a felt board?...or, how to improve training
                  using a systems approach},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {227--235},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802123},
  doi          = {10.1145/800067.802123},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/BarnettD82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Bucher82,
  author       = {John E. Bucher},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {A study of organizational structures in academic computing centers},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {201--204},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802118},
  doi          = {10.1145/800067.802118},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Bucher82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Carman82,
  author       = {C. R. Carman},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {A functional microcomputer network},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {73--78},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802103},
  doi          = {10.1145/800067.802103},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Carman82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Coxhead82,
  author       = {Bradley E. Coxhead},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Lab interns: {A} new level of service},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {7--9},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802093},
  doi          = {10.1145/800067.802093},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Coxhead82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/CraneH82,
  author       = {Penny Crane and
                  James Hightower},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {The changing role of the academic computer support function: The California
                  State University experience},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {136--152},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802111},
  doi          = {10.1145/800067.802111},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/CraneH82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/DeBoer82,
  author       = {Rebecca R. DeBoer},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Searching for software},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {3--6},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802092},
  doi          = {10.1145/800067.802092},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/DeBoer82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/EdwardsE82,
  author       = {Francis L. Edwards II and
                  Carol S. Edwards},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Establishing an Academic Computing Center - a major change},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {125--135},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802110},
  doi          = {10.1145/800067.802110},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/EdwardsE82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/FlickI82,
  author       = {William C. Flick and
                  Philip H. Isensee},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {The new user: Teaching "computerese" as a second language},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {212--219},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802121},
  doi          = {10.1145/800067.802121},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/FlickI82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/GoldbogenFP82,
  author       = {Geof Goldbogen and
                  Jon Finke and
                  Richard A. Park},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Computer center consulting on personal computers: {A} changing role
                  for a large computer center},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {29--34},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802097},
  doi          = {10.1145/800067.802097},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/GoldbogenFP82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Green82,
  author       = {Victoria Green},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {A computer literacy mini-course},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {96--100},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802106},
  doi          = {10.1145/800067.802106},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Green82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Haider82,
  author       = {Karen Haider},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Dismantling the mystique: The changing role of documentation},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {51--60},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802100},
  doi          = {10.1145/800067.802100},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Haider82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Haugen82,
  author       = {Elliott J. Haugen},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {A marketing framework for user services management},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {79--86},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802104},
  doi          = {10.1145/800067.802104},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Haugen82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Havens82,
  author       = {Carole Havens},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Documentation Project: Academic software resources},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {61--64},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802101},
  doi          = {10.1145/800067.802101},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Havens82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hopkins82,
  author       = {Jeffery A. Hopkins},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Matrix: An alternate organization structure for the exchange and processing
                  of information},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {193--200},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802117},
  doi          = {10.1145/800067.802117},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Hopkins82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Howard82,
  author       = {Alice Howard},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Post-mortem dump on changes, 1981-1983 {(A} Panel Discussion)},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {269--270},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802128},
  doi          = {10.1145/800067.802128},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Howard82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/KanoffI82,
  author       = {Ilene V. Kanoff and
                  Keith E. Ickes},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {The changing role of the user in application systems development},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {10--16},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802094},
  doi          = {10.1145/800067.802094},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/KanoffI82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Klingenstein82,
  author       = {Kenneth J. Klingenstein},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Serving the servers: Machine-machine user services},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {35--44},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802098},
  doi          = {10.1145/800067.802098},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Klingenstein82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Mambretti82,
  author       = {Joel J. Mambretti},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Beyond formatting and fonts: Changing academic needs for computer-assisted
                  document composition},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {17--24},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802095},
  doi          = {10.1145/800067.802095},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Mambretti82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/McMillan82,
  author       = {William W. McMillan},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {The user services profession},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {245--248},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802125},
  doi          = {10.1145/800067.802125},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/McMillan82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Naron82,
  author       = {Steven E. Naron},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {The Group Rep: Effective decentralization of applications support},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {174--183},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802115},
  doi          = {10.1145/800067.802115},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Naron82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/NirenbergT82,
  author       = {Isabel Lida Nirenberg and
                  Kathleen A. Turek},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Computer literacy on a University campus},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {108--114},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802108},
  doi          = {10.1145/800067.802108},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/NirenbergT82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Pigford82,
  author       = {Darleen V. Pigford},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Improving personal efficiency: Time management in today's changing
                  university computing environment},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {249--262},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802126},
  doi          = {10.1145/800067.802126},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Pigford82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/RogainisS82,
  author       = {Janis Rogainis and
                  Andrew M. Smith},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Serving the needs of administrative users: Pressure for change in
                  traditional user services and administrative data processing roles
                  and methods},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {153--161},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802112},
  doi          = {10.1145/800067.802112},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/RogainisS82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Saltz82,
  author       = {Rita Seplowitz Saltz},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Changing expectations of our users},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {1},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802090},
  doi          = {10.1145/800067.802090},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Saltz82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Secrist82,
  author       = {Lois J. Secrist},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Creative personnel management for User Services},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {263--268},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802127},
  doi          = {10.1145/800067.802127},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Secrist82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Shaffer82,
  author       = {Robert K. Shaffer},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {The art and science of user services},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {184--192},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802116},
  doi          = {10.1145/800067.802116},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Shaffer82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Stegall82,
  author       = {Linda S. Stegall},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {The Liberal Arts users: Who are they, and what do they want, anyway?},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {205--207},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802119},
  doi          = {10.1145/800067.802119},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Stegall82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Stillman82,
  author       = {Richard Stillman},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {The changing face of instructional computing},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {65--72},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802102},
  doi          = {10.1145/800067.802102},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Stillman82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Thorton82,
  author       = {John Thorton},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Alternatives to teaching introductory short courses},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {220--226},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802122},
  doi          = {10.1145/800067.802122},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Thorton82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Truesdale82,
  author       = {Deborah A. Truesdale},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Advantages and disadvantages of decentralized computing services},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {169--173},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802114},
  doi          = {10.1145/800067.802114},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Truesdale82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Waldock82,
  author       = {Wade C. Waldock},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Typesetting in the academic environment},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {25--28},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802096},
  doi          = {10.1145/800067.802096},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Waldock82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Walsh82,
  author       = {M. D. Walsh},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Evaluating User Satisfaction},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {87--95},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802105},
  doi          = {10.1145/800067.802105},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Walsh82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Ward82,
  author       = {Terry A. Ward},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {From zero to sixty in seven months: Managing the change to a new computer
                  system},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {115--124},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802109},
  doi          = {10.1145/800067.802109},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Ward82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Williams82,
  author       = {Diana L. Williams},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Changing attitudes for future growth},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {208--211},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802120},
  doi          = {10.1145/800067.802120},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Williams82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Witt82,
  author       = {Ron Witt},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {A survey of Office Automation technology for academic computing centers},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {162--168},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802113},
  doi          = {10.1145/800067.802113},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Witt82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Wolfe82,
  author       = {Barbara B. Wolfe},
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Changing user populations},
  booktitle    = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  pages        = {2},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067.802091},
  doi          = {10.1145/800067.802091},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Wolfe82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/siguccs/1982,
  editor       = {Eve Simonson and
                  Hal Bloom and
                  Rosemary Karr and
                  Barbara B. Wolfe and
                  Elizabeth R. Little},
  title        = {Proceedings of the 10th annual {ACM} {SIGUCCS} conference on User
                  services, Chicago, Illinois, USA, November 10-12, 1982},
  publisher    = {{ACM}},
  year         = {1982},
  url          = {https://doi.org/10.1145/800067},
  doi          = {10.1145/800067},
  isbn         = {0-89791-088-5},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/1982.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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