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@inproceedings{DBLP:conf/dgo/AhujaPK09,
  author       = {Sameer Ahuja and
                  Manuel A. P{\'{e}}rez{-}Qui{\~{n}}ones and
                  Andrea L. Kavanaugh},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Local conversations 2.0},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {311--312},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556233},
  timestamp    = {Fri, 20 Nov 2015 13:56:20 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/AhujaPK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/AichholzerS09,
  author       = {Georg Aichholzer and
                  Stefan Strau{\ss}},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Understanding a complex innovation process: identity management in
                  Austrian e-government},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {230--239},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556218},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/AichholzerS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/AndersenGRPZ09,
  author       = {David F. Andersen and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  R{\'{e}}jean Roy and
                  Theresa A. Pardo and
                  Lei Zheng},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Creating an international research team: lessons from the North American
                  digital government working group},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {347},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556251},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/AndersenGRPZ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/AportelaC09,
  author       = {Enrique Gabriel Munive Aportela and
                  Erika Yamel Munive Cort{\'{e}}s},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Alfabetizaci{\'{o}}n tecnol{\'{o}}gica: el reto del gobierno
                  electr{\'{o}}nico en M{\'{e}}xico},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {143--152},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556204},
  timestamp    = {Tue, 28 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/AportelaC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/ArtigasCS09,
  author       = {Francisco J. Artigas and
                  Soon Ae Chun and
                  Yogi Sookhu},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Real-time ocean surge warning system, meadowlands district of New
                  Jersey},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {216--222},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556215},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/ArtigasCS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/AzadehdelDE09,
  author       = {Ramezanali Azadehdel and
                  Kourosh Dadashtabar and
                  Ehsan Enami},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Design and architecture of a new crisis situation room {(CSR)}},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {302--308},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556230},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/AzadehdelDE09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/BharosaLJR09,
  author       = {Nitesh Bharosa and
                  JinKyu Lee and
                  Marijn Janssen and
                  H. Raghav Rao},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {A case study of information flows in multi-agency emergency response
                  exercises},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {277--282},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556226},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/BharosaLJR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/BlaserWT09,
  author       = {Britt Blaser and
                  David Weinberger and
                  Joe Trippi},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Digital government through social networks: how citizens can aggregate
                  their money and votes to define digital government},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {19--24},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556185},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/BlaserWT09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/ChoenniD09,
  author       = {Sunil Choenni and
                  Jan van Dijk},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Towards privacy preserving data reconciliation for criminal justice
                  chains},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {223--229},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556217},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/ChoenniD09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Contractor09,
  author       = {Noshir S. Contractor},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Understanding {\&} enabling networks in digital government},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {364--365},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556261},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Contractor09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/CoriaGB09,
  author       = {Sergio R. Coria and
                  Aurelia G{\'{o}}mez{-}G{\'{o}}mez and
                  Juan C. Bustamante},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {An information technology department in a disadvantaged municipality
                  in Mexico: need and feasibility},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {324--325},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556239},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/CoriaGB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/CushingD09,
  author       = {Judith Bayard Cushing and
                  Sharon S. Dawes},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Plenary panel: digital government research what we have learned about
                  forging successful {DG} research projects},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {344--346},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556250},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/CushingD09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/DaleSDS09,
  author       = {Michael Dale and
                  Abram Stern and
                  Mark Deckert and
                  Warren Sack},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {System demonstration: Metavid.org: a social website and open archive
                  of congressional video},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {309--310},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556232},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/DaleSDS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/DawesH09,
  author       = {Sharon S. Dawes and
                  Natalie Helbig},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Building a sustainable international digital government research community},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {348--349},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556252},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/DawesH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/DiazAL09,
  author       = {Cindy R. P{\'{e}}rez D{\'{\i}}az and
                  Ren{\'{e}} M{\'{e}}ndez Aceves and
                  Luis F. Luna{-}Reyes},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Portales de gobierno estatal en M{\'{e}}xico: el caso del portal
                  del gobierno del estado de Puebla},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {330--331},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556242},
  timestamp    = {Tue, 28 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/DiazAL09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/DiazS09,
  author       = {Mar{\'{\i}}a del Roc{\'{\i}}o G{\'{o}}mez D{\'{\i}}az and
                  Rodrigo Sandoval{-}Almaz{\'{a}}n},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Gesti{\'{o}}n del conocimiento estrategia de vinculaci{\'{o}}n
                  en los centros comunitarios de aprendizaje},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {134--142},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556203},
  timestamp    = {Tue, 28 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/DiazS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Dickey09,
  author       = {John W. Dickey},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Half-day tutorial: describing, building, and using the public administration
                  genome {(PAG)}},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {359--360},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556259},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Dickey09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Erman09,
  author       = {Nusa Erman},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Citation analysis for e-government research},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {244--253},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556221},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Erman09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/EstermannRN09,
  author       = {Beat Estermann and
                  Reinhard Riedl and
                  Alessia C. Neuroni},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {"Integrated" and "transcendent" e-government: keys for analyzing organizational
                  structure and governance},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {162--171},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556207},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/EstermannRN09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/FanLLLZLS09,
  author       = {Wenjuan Fan and
                  Anhong Ling and
                  Xiang Li and
                  Gang Liu and
                  Jian Zhan and
                  Lian Li and
                  Yongzhong Sha},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Interactive GIS-based interface for time-critical application},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {334--335},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556244},
  timestamp    = {Wed, 18 Jan 2017 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/FanLLLZLS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/FedorowiczDS09,
  author       = {Jane Fedorowicz and
                  Martin A. Dias and
                  Steve Sawyer},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Design in digital government research},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {293--301},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556229},
  timestamp    = {Sat, 18 Feb 2017 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/FedorowiczDS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/FraefelNR09,
  author       = {Marianne Fraefel and
                  Alessia C. Neuroni and
                  Reinhard Riedl},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Reflecting the relevance of communication in e-government-projects:
                  two case studies in the field of knowledge management in the Swiss
                  public administration},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {180--189},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556210},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/FraefelNR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Franco09,
  author       = {M. D. Mar{\'{\i}}a Elena Carbajal Franco},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Esquemas de participaci{\'{o}}n mixtos},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {321--323},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556238},
  timestamp    = {Tue, 28 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Franco09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/GaaloulCS09,
  author       = {Khaled Gaaloul and
                  Fran{\c{c}}ois Charoy and
                  Andreas Schaad},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Modelling task delegation for human-centric eGovernment workflows},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {79--87},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556195},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/GaaloulCS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Gil-Garcia09,
  author       = {J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Using partial least squares {(PLS)} for digital government research},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {357--358},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556258},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Gil-Garcia09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Gil-GarciaLMNPZ09,
  author       = {J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Luis F. Luna{-}Reyes and
                  Sehl Mellouli and
                  Celene Navarrete and
                  Theresa A. Pardo and
                  Jing Zhang},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Research group on digital government in North America: developing
                  a comparative and transnational agenda},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {338--339},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556246},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Gil-GarciaLMNPZ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Gil-GarciaMNSPCZ09,
  author       = {J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Sehl Mellouli and
                  Celene Navarrete and
                  Hans Jochen Scholl and
                  Theresa A. Pardo and
                  Anthony M. Cresswell and
                  Lei Zheng},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Integration and interoperation at the border states in North America:
                  a status report},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {342--343},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556248},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Gil-GarciaMNSPCZ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Harrison09,
  author       = {Teresa M. Harrison},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Panel proposal: state of the art perspectives on health information
                  technology},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {350},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556253},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Harrison09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/HarrisonZW09,
  author       = {Teresa M. Harrison and
                  James P. Zappen and
                  David Watson},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Children's use of government information systems: design and usability},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {113--122},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556200},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/HarrisonZW09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/HeidingerBB09,
  author       = {Clemens Heidinger and
                  Erik Buchmann and
                  Klemens B{\"{o}}hm},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Towards collaborative web-based impact assessment},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {190--198},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556211},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/HeidingerBB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/HelbigHC09,
  author       = {Natalie Helbig and
                  Jana Hrdinov{\'{a}} and
                  Donna S. Canestraro},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Enterprise {IT} governance at the state level: an emerging picture},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {172--179},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556208},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/HelbigHC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/HoffmanTP09,
  author       = {Andr{\'{e}}s Hoffman and
                  Rodolfo Torres and
                  Le{\'{o}}n David P{\'{e}}rez},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Electronic government experiences: the case of Mexican federal portals},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {3--4},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556180},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/HoffmanTP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/JohaJ09,
  author       = {Anton Joha and
                  Marijn Janssen},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Comparing strategic intents for public-private partnerships, outsourcing
                  and shared services},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {283--292},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556228},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/JohaJ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/KascheskyR09,
  author       = {Michael Kaschesky and
                  Reinhard Riedl},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Top-level decisions through public deliberation on the internet: evidence
                  from the evolution of Java governance},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {42--55},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556189},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/KascheskyR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/KlievinkJ09,
  author       = {Bram Klievink and
                  Marijn Janssen},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Improving integrated service delivery: a simulation game},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {73--78},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556193},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/KlievinkJ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/KopytkoCZSMK09,
  author       = {Natalie Kopytko and
                  Judith Bayard Cushing and
                  Lee Zeman and
                  Nik Stevenson{-}Molnar and
                  Fred Martin and
                  Edward S. Keeley},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Making ecology research results useful for resource management: a
                  case study in visual analytics},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {206--215},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556214},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/KopytkoCZSMK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Luna-ReyesGR09,
  author       = {Luis F. Luna{-}Reyes and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Georgina Romero},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Modelo integral de evaluaci{\'{o}}n del gobierno electr{\'{o}}nico:
                  un propuesta preliminar},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {123--133},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556202},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Luna-ReyesGR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/MaC09,
  author       = {Yau{-}Tzu Ma and
                  Andrea Crestan},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Taiwan's challenges for significant international tourism market growth},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {272--276},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556225},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/MaC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/MacielRG09,
  author       = {Cristiano Maciel and
                  Licinio Roque and
                  Ana Cristina Bicharra Garcia},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Democratic citizenship community: a social network to promote e-deliberative
                  process},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {25--34},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556187},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/MacielRG09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/MaisonneuveSNHS09,
  author       = {Nicolas Maisonneuve and
                  Matthias Stevens and
                  Maria E. Niessen and
                  Peter Hanappe and
                  Luc Steels},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Citizen noise pollution monitoring},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {96--103},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556198},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/MaisonneuveSNHS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/MaxwellD09,
  author       = {Terrence Maxwell and
                  Sharon S. Dawes},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Public governance as a socio-technical system: from concept to application},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {153--161},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556206},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/MaxwellD09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/MontazerM09,
  author       = {Gholam Ali Montazer and
                  M. Hoseini Moghadam},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Toward a proper model for informational development in developing
                  countries (the Iranian experience)},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {313--314},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556234},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/MontazerM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Muhlberger09,
  author       = {Peter Muhlberger},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {New research on public deliberation and information technology},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {351--353},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556254},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Muhlberger09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/MuhlbergerS09,
  author       = {Peter Muhlberger and
                  Jennifer Stromer{-}Galley},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Automated and hand-coded measurement of deliberative quality in online
                  policy discussions},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {35--41},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556188},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/MuhlbergerS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Nall09,
  author       = {Janice Nall},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {{CDC} 2.0: using social media to improve public health},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {2},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556179},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Nall09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Noveck09,
  author       = {Beth Simone Noveck},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {{WIKI} government: a public sector innovation},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {1},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556178},
  timestamp    = {Fri, 27 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Noveck09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/OjoJE09,
  author       = {Adegboyega K. Ojo and
                  Tomasz Janowski and
                  Elsa Estevez},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Semantic interoperability architecture for electronic government},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {63--72},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556192},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/OjoJE09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Ortiz-RodriguezPP09,
  author       = {Fernando Ortiz{-}Rodr{\'{\i}}guez and
                  Julian Chaparro Pelaez and
                  F{\'{e}}lix Jose Pascual},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Semantic model approach for eGovernment to improve sharing, retrieving
                  and exchanging documentation across back-office},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {319--320},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556237},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Ortiz-RodriguezPP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/PanhanIM09,
  author       = {Andr{\'{e}} Marcelo Panhan and
                  Eder Ignatowicz and
                  Leonardo S. Mendes},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Community portals for architecture-based middleware {P2P}},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {340--341},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556247},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/PanhanIM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Petrik09,
  author       = {Klaus Petrik},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Participation and e-democracy how to utilize web 2.0 for policy decision-making},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {254--263},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556222},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Petrik09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/PietersonKJ09,
  author       = {Willem Pieterson and
                  Bram Klievink and
                  Marijn Janssen},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Multi-channel management: putting it into practice},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {354--355},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556256},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/PietersonKJ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/RobertsonVM09,
  author       = {Scott P. Robertson and
                  Ravi K. Vatrapu and
                  Richard Medina},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {The social life of social networks: Facebook linkage patterns in the
                  2008 {U.S.} presidential election},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {6--15},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556183},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/RobertsonVM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/RomanFMRDF09,
  author       = {Norton Trevisan Roman and
                  Cristiano D. Ferreira and
                  Luis A. A. Meira and
                  Rodrigo Carvalho Rezende and
                  Luciano A. Digiampietri and
                  Jorge Jambeiro Filho},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Attribute-value specification in customs fraud detection: a human-aided
                  approach},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {264--271},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556224},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/RomanFMRDF09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Sandoval-AlmazanG09,
  author       = {Rodrigo Sandoval{-}Almaz{\'{a}}n and
                  Mario A. Guti{\'{e}}rrez{-}Alonso},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Virtual assistants for e-government: a preliminary study},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {326--327},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556240},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Sandoval-AlmazanG09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Sandoval-AlmazanMB09,
  author       = {Rodrigo Sandoval{-}Almaz{\'{a}}n and
                  Sehl Mellouli and
                  Faouzi Bouslama},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {A new framework for analyzing political news},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {328--329},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556241},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Sandoval-AlmazanMB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Scholl09,
  author       = {Hans Jochen Scholl},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Mobile computing in the public sector: practices, opportunities, and
                  arduous challenges},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {361--363},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556260},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Scholl09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/ShahK09,
  author       = {Rajiv C. Shah and
                  Jay P. Kesan},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Interoperability challenges for open standards: {ODF} and {OOXML}
                  as examples},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {56--62},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556191},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/ShahK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/SkirbuntMM09,
  author       = {Thomas Skirbunt and
                  Leilani Martinez and
                  Darlene Meskell},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Government outreach to the {U.S.} Spanish-speaking community uses
                  social media},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {16--18},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556184},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/SkirbuntMM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/SondheimerKCOR09,
  author       = {Norman K. Sondheimer and
                  Ethan Katsh and
                  Lori A. Clarke and
                  Leon J. Osterweil and
                  Daniel Rainey},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Dispute prevention and dispute resolution in networked health information
                  technology},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {240--243},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556219},
  timestamp    = {Mon, 19 Mar 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/SondheimerKCOR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Stoltzfus09,
  author       = {Kimberly Stoltzfus},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {"Why can't we share?": applying a stakeholder model to investigate
                  implementing inter-governmental networks},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {88--95},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556196},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Stoltzfus09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/TeerlingP09,
  author       = {Marije Teerling and
                  Willem Pieterson},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Multi-channel marketing: an experiment on leading citizens to online
                  public services},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {104--112},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556199},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/TeerlingP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Torreblanca09,
  author       = {Zeferino Torreblanca},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Sponsored lunch keynote address: The role of state governments in
                  the promotion of digital agenda for Mexico},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {5},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556181},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Torreblanca09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Vidrio-BaronTS09,
  author       = {Susana Berenice Vidrio{-}Baron and
                  Anthony M. Townsend and
                  Mack C. Shelley},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Toward a proposed methodology to assess e-government websites usability
                  in the context of cultural dimensions: (research in progress)},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {332--333},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556243},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Vidrio-BaronTS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/WalserKR09,
  author       = {Konrad Walser and
                  Andreas K{\"{u}}hn and
                  Reinhard Riedl},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Risk management in e-government from the perspective of {IT} governance},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {315--316},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556235},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/WalserKR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Warner09,
  author       = {Janice Warner},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Social networking -- technology, tools, and applications: a hands-on
                  tutorial to make the most of the conference},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {356},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556257},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/Warner09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/WarnerC09,
  author       = {Janice Warner and
                  Soon Ae Chun},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Semantic and pragmatic annotation for government information discovery,
                  sharing and collaboration},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {199--205},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556212},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/WarnerC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/YouSGB09,
  author       = {Daekeun You and
                  Zhixin Shi and
                  Venu Govindaraju and
                  Alan Blatt},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Line removal and handwritten word recognition of police accident report
                  forms},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {317--318},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556236},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/YouSGB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/ZhangLAWR09,
  author       = {Jing Zhang and
                  Luis F. Luna{-}Reyes and
                  David F. Andersen and
                  Andy Whitmore and
                  R{\'{e}}jean Roy},
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Exploring digital government initiatives to expand full information
                  product pricing {(FIPP)} networks in {NAFTA}},
  booktitle    = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  pages        = {336--337},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556245},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/ZhangLAWR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/dgo/2009,
  editor       = {Soon Ae Chun and
                  Rodrigo Sandoval and
                  Priscilla M. Regan},
  title        = {Proceedings of the 10th Annual International Conference on Digital
                  Government Research, Partnerships for Public Innovation, {DG.O} 2009,
                  Puebla, Mexico, May 17-20, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {390},
  publisher    = {Digital Government Research Center},
  year         = {2009},
  url          = {http://dl.acm.org/citation.cfm?id=1556176},
  isbn         = {978-1-60558-535-2},
  timestamp    = {Fri, 20 Nov 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/2009.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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