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@inproceedings{DBLP:conf/icegov/AgarwalAL23,
  author       = {Ayushi Agarwal and
                  Sreejith Alathur and
                  Rahul Lakhmani},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Influence of {ICT} governance on cyber security: a Generalized Method
                  Moment {(GMM)} approach in Asia},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {54--62},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614328},
  doi          = {10.1145/3614321.3614328},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AgarwalAL23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AndradeRL23,
  author       = {Anne Araujo Comber Correa de Oliveira Andrade and
                  Cinara Maria Carneiro Rocha and
                  Hiza Maria Silva Carpina Lima},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Social data dashboard to improve the administration of justice: the
                  case of the Prosecutor's Office of the Federal District and Territories},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {451--453},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614392},
  doi          = {10.1145/3614321.3614392},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AndradeRL23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Arkatov23,
  author       = {Dmitriy Arkatov},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {How public servants' characteristics, attitudes and competences affect
                  perceptions of e-Participation? Evidence from St. Petersburg, Russia},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {278--285},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614359},
  doi          = {10.1145/3614321.3614359},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Arkatov23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AvilaAM23,
  author       = {Otavio Avila and
                  Simone Araujo and
                  Paulo Miranda},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Construction of a digital map of good practices in the largest municipal
                  public education network in Latin America: the experience of the good
                  practice cartography of the network in Rio de Janeiro: The experience
                  of the Good Practice Cartography of the Network in Rio de Janeiro},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {411--413},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614379},
  doi          = {10.1145/3614321.3614379},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AvilaAM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AvilaLV23,
  author       = {Thiago Jos{\'{e}} Tavares {\'{A}}vila and
                  Beatriz Barreto Brasileiro Lanza and
                  Daniel de Souza Valotto},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Digital transformation, technology andinnovation in Brazilian states:
                  the pathways proposed by governors elect 2023-2026},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {332--339},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614366},
  doi          = {10.1145/3614321.3614366},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AvilaLV23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Azevedo23,
  author       = {Diego De Azevedo},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Smart city operation model in Brazil},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {72--79},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614331},
  doi          = {10.1145/3614321.3614331},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Azevedo23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BakaletsGG23,
  author       = {Daria Bakalets and
                  Anastasia A. Golubeva and
                  Evgenii V. Gilenko},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Measuring citizens' readiness to use electronic public services using
                  clustering approach: the case of St. Petersburg, Russia},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {300--307},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614362},
  doi          = {10.1145/3614321.3614362},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BakaletsGG23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Balakrishna23,
  author       = {Sundar Balakrishna},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Whither Haversine, and Whither Orthodromic? Inclusivity in geographical
                  information systems education: lessons from India},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {291--299},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614361},
  doi          = {10.1145/3614321.3614361},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Balakrishna23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BettioMFAA23,
  author       = {Raphael Winckler de Bettio and
                  Ana Paula Melchiori and
                  Andr{\'{e}} Pimenta Freire and
                  Ana Carolina Albuquerque and
                  Eduardo Henrique de Almeida Aguiar},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Question-based interaction with geolocated data for environmental
                  surveillance by the Brazilian Federal Public Ministry},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {467--469},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614397},
  doi          = {10.1145/3614321.3614397},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BettioMFAA23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BoechatCG23,
  author       = {Gabriela Boechat and
                  Maria Alexandra Cunha and
                  Urs Gasser},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Public procurement and technology: a research agenda},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {167--175},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614341},
  doi          = {10.1145/3614321.3614341},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BoechatCG23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BondukiC23,
  author       = {Manuel R. P. C. Bonduki and
                  Maria Alexandra Cunha},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Carrots, sticks, or guidance? Analyzing coordination instruments for
                  digital transformation in federations using a governance framework},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {143--150},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614342},
  doi          = {10.1145/3614321.3614342},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BondukiC23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BourguignonAAM23,
  author       = {Milber Fernandes Morais Bourguignon and
                  Gladstone Moises Arantes and
                  Vanessa da Rocha Santos Almeida and
                  Marie Anne Macadar},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Rede Blockchain Brasil (Brazil Blockchain Network): government Blockchain
                  network in Brazil},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {407--410},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614378},
  doi          = {10.1145/3614321.3614378},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BourguignonAAM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Bower23,
  author       = {Linda Bower},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Brazil as a leader in digital transformation},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {80--85},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614332},
  doi          = {10.1145/3614321.3614332},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Bower23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BritoA23,
  author       = {Iris De Brito and
                  Dayn Amade},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Digital innovation for sustainable development: a transformative approach},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {460--463},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614399},
  doi          = {10.1145/3614321.3614399},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BritoA23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BuskerCS23,
  author       = {Tony Busker and
                  Sunil Choenni and
                  Mortaza Shoae{-}Bargh},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Stereotypes in ChatGPT: an empirical study},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {24--32},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614325},
  doi          = {10.1145/3614321.3614325},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BuskerCS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ButtPD23,
  author       = {Sidra Azmat Butt and
                  Ingrid Pappel and
                  Dirk Draheim},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Exploring the Functionalities and Evaluation of the Digital Silver
                  Hub: {A} Collaborative Platform for Innovative Solutions in the Silver
                  Economy},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {371--378},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614371},
  doi          = {10.1145/3614321.3614371},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ButtPD23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Campos23,
  author       = {Sandro Lu{\'{\i}}s Brand{\~{a}}o Campos},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Construindo a base de uma sociedade digital para o Estado de Mato
                  Grosso},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {443--446},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614390},
  doi          = {10.1145/3614321.3614390},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Campos23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CarvalhoJTBBKPS23,
  author       = {Nathan Da Silva Carvalho and
                  Jasmin Jabbarpour and
                  Lucy Temple and
                  Idoia Murua Belacort and
                  Urtza Iturraspe Barturen and
                  Max Kortlander and
                  Valentin Sanchez Pelaez and
                  Enrique Areizaga Sanchez and
                  Francesco Mureddu},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {A more inclusive Europe through personal data sovereignty in cross-border
                  digital public services},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {63--71},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614329},
  doi          = {10.1145/3614321.3614329},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CarvalhoJTBBKPS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CharalabidisLAL23,
  author       = {Yannis Charalabidis and
                  Zoi Lachana and
                  Charalampos Alexopoulos and
                  Michalis Avgerinos Loutsaris},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {An algorithmic method for business process reengineering and service
                  automation in the public sector},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {119--126},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614336},
  doi          = {10.1145/3614321.3614336},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CharalabidisLAL23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChizhikEV23,
  author       = {Anna Chizhik and
                  Michil P. Egorov and
                  Lyudmila Vidiasova},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Expanding the concept of preventive medicine through the using explaining
                  machine learning models in remote clinic-patient interaction},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {454--456},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614393},
  doi          = {10.1145/3614321.3614393},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChizhikEV23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CruzPFBPNB23,
  author       = {Matheus M. Cruz and
                  Marcelo Persegona and
                  Neyson Pinheiro Freire and
                  Flavia Bernardini and
                  J{\'{u}}lia Marcolino Persegona and
                  Vanessa Tavares Nunes and
                  Raissa Barcellos},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Assessment of the Nursing Observatory as a support tool to combat
                  the contamination of nursing professionals by {COVID}},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {247--253},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614355},
  doi          = {10.1145/3614321.3614355},
  timestamp    = {Mon, 15 Apr 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CruzPFBPNB23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Dias23,
  author       = {Gon{\c{c}}alo Paiva Dias},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Streaming city councils' meetings on social media before, during and
                  after the pandemic},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {356--362},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614369},
  doi          = {10.1145/3614321.3614369},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Dias23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DiazCEM23,
  author       = {Gabriela Andrea Diaz and
                  Carlos Iv{\'{a}}n Ches{\~{n}}evar and
                  Elsa Est{\'{e}}vez and
                  Ana Gabriela Maguitman},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {TwiSP: a framework for exploring polarized issues in Twitter},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {16--23},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614324},
  doi          = {10.1145/3614321.3614324},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DiazCEM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DistorRID23,
  author       = {Charmaine Distor and
                  In{\^{e}}s Campos Ruas and
                  Tupokigwe Isagah and
                  Soumaya I. Ben Dhaou},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Emerging technologies in Africa: Artificial Intelligence, Blockchain,
                  and Internet of Things applications and way forward},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {33--40},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614326},
  doi          = {10.1145/3614321.3614326},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DistorRID23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/EgorovPKYC23,
  author       = {Michil P. Egorov and
                  Dmitrii Pogrebnoi and
                  Aitalina Krivoshapkina and
                  Maria Yakubova and
                  Anna V. Chizhik},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Linguistic modules for pre-diagnostic assessment: evaluating patient
                  trajectories and soliciting second opinions through patient-dialogue
                  system interactions},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {457--459},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614396},
  doi          = {10.1145/3614321.3614396},
  timestamp    = {Fri, 22 Dec 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/EgorovPKYC23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FerreiraNSDB23,
  author       = {Richard Fernando Heise Ferreira and
                  Thalita Maria do Nascimento and
                  Dante Eleut{\'{e}}rio dos Santos and
                  Luan Matheus Trindade Dalmazo and
                  Luis Carlos Erpen De Bona},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Content evaluation and gamification for educational platforms},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {379--382},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614372},
  doi          = {10.1145/3614321.3614372},
  timestamp    = {Thu, 08 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FerreiraNSDB23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FigueiredoPC23,
  author       = {Thomas Figueiredo and
                  Erico Przeybilovicz and
                  Maria Alexandra Cunha},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Relationship between e-Government development and state capacity in
                  Brazilian municipalities: a cluster and correspondence analysis},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {308--317},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614363},
  doi          = {10.1145/3614321.3614363},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FigueiredoPC23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HofmannSBVVPC23,
  author       = {Gabriel Hofmann and
                  Uwe Serd{\"{u}}lt and
                  Marine Charlotte Benli and
                  Costa Vayenas and
                  Jean{-}Patrick Villeneuve and
                  Anna Picco{-}Schwendener and
                  Leonardo Colosante},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Assessing e-Participation indices: {A} Call for More Valid Measurement:
                  {A} Call for More Valid Measurement},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {270--277},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614358},
  doi          = {10.1145/3614321.3614358},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HofmannSBVVPC23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JordanoskiN23,
  author       = {Zoran Jordanoski and
                  Morten Meyerhoff Nielsen},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {The challenge of web accessibility: an evaluation of selected government
                  websites and service portals of high, middle and low-income countries},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {101--110},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614343},
  doi          = {10.1145/3614321.3614343},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/JordanoskiN23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Joseph23,
  author       = {Mathews P. Joseph},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Consolidation: From Southern Urbanism to Southern e-Governance},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {214--220},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614351},
  doi          = {10.1145/3614321.3614351},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Joseph23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KabanovCP23,
  author       = {Yury Kabanov and
                  Andrei V. Chugunov and
                  Georgy Panfilov},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Drivers of e-Participation performance from a supply-side perspective:
                  the case of the Russian regions},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {191--196},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614347},
  doi          = {10.1145/3614321.3614347},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KabanovCP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KarunarathneM23,
  author       = {Thashmee Karunarathne and
                  Joao Monteiro},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {User-centric and secure electronic authentication for digital health
                  services: a case study for Brazil},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {151--158},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614339},
  doi          = {10.1145/3614321.3614339},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KarunarathneM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KrumovaK23,
  author       = {Milena Krumova and
                  Ashish Kataria},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Education Cybersecurity: Learning Management System, Data and Tools},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {318--323},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614364},
  doi          = {10.1145/3614321.3614364},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KrumovaK23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LabanavaLP23,
  author       = {Alena Labanava and
                  Innar Liiv and
                  Ingrid Pappel},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {e-Governance education for sustainable development: prioritising sustainable
                  development goals and building capabilities to drive progress},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {206--213},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614350},
  doi          = {10.1145/3614321.3614350},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LabanavaLP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LopesL23,
  author       = {Carolina Tavares Lopes and
                  Edimara Mezzomo Luciano},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {The role of the private sector on developing smart cities under a
                  quadruple helix approach},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {470--472},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614398},
  doi          = {10.1145/3614321.3614398},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LopesL23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LoutsarisAMC23,
  author       = {Michalis Avgerinos Loutsaris and
                  Charalampos Alexopoulos and
                  Maria Ioanna Maratsi and
                  Yannis Charalabidis},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Semantic Interoperability for Legal Information: Mapping the European
                  Legislation Identifier {(ELI)} and Akoma Ntoso {(AKN)} Ontologies},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {41--53},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614327},
  doi          = {10.1145/3614321.3614327},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LoutsarisAMC23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MaculuveA23,
  author       = {Paulo Maculuve and
                  Lu{\'{\i}}s A. Amaral},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Working conceptual model of citizen identification: the case of Mozambique},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {176--184},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614344},
  doi          = {10.1145/3614321.3614344},
  timestamp    = {Mon, 25 Dec 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MaculuveA23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MarzoukiCMH23,
  author       = {Amal Marzouki and
                  Arbi Chouikh and
                  Sehl Mellouli and
                  Rim Haddad},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Barriers and actions for the adoption and use of Artificial Intelligence
                  in the public sector},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {94--100},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614334},
  doi          = {10.1145/3614321.3614334},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MarzoukiCMH23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MillietAM23,
  author       = {Joana Milliet and
                  Simone Araujo and
                  Paulo Miranda},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Digital Inclusion and Democratic Participation: The experience of
                  The School in Digital Culture training for teachers of Rio de Janeiro's
                  Municipal Public Education System: The experience of The School in
                  Digital Culture training for teachers of Rio de Janeiro's Municipal
                  Public Education System},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {414--416},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614380},
  doi          = {10.1145/3614321.3614380},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MillietAM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisraMO23,
  author       = {Harekrishna Misra and
                  Sehl Mellouli and
                  Adegboyega Ojo},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Local Online Service Index and rurality: towards developing a measurement
                  framework},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {286--290},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614360},
  doi          = {10.1145/3614321.3614360},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisraMO23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Nhikiti23,
  author       = {Blessmore Nhikiti},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Social media, party narratives and supporters' opinions: Zimbabwe's
                  post-2018 elections},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {392--400},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614374},
  doi          = {10.1145/3614321.3614374},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Nhikiti23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NunesCKTO23,
  author       = {Vanessa Tavares Nunes and
                  Claudia Cappelli and
                  Virginia Kayser and
                  Rafael Targino and
                  Rodrigo Oliveira},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Desafios e oportunidades do uso de praticas de arquitetura corporativa
                  para governanca da administracao municipal: o {GRP} da {GOVBR}},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {440--442},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614389},
  doi          = {10.1145/3614321.3614389},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NunesCKTO23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Okuno23,
  author       = {Helder Yukio Okuno},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Ginasio Experimental Tecnologico {(GET):} promoting pedagogical innovation
                  and the development of student protagonism integrated into the municipal
                  education network of Rio de Janeiro},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {424--426},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614383},
  doi          = {10.1145/3614321.3614383},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Okuno23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OliveiraCO23,
  author       = {Rodrigo Oliveira and
                  Claudia Cappelli and
                  Jonice Oliveira},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Assessment of public information understanding using plain language
                  and data visualization},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {228--234},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614353},
  doi          = {10.1145/3614321.3614353},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OliveiraCO23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OliveiraTCMM23,
  author       = {Claudia Oliveira and
                  Sara Talpo and
                  No{\'{e}}mie Custers and
                  Emilia Miscen{\`{a}} and
                  Edwige Malleville},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Citizen-centric and trustworthy {AI} in the public sector: the cases
                  of Finland and Hungary},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {404--406},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614377},
  doi          = {10.1145/3614321.3614377},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OliveiraTCMM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OsorioOE23,
  author       = {Fabiola del Toro Osorio and
                  Victoria Eugenia Ospina{-}Becerra and
                  Elsa Est{\'{e}}vez},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Smart territories competitiveness based on data use},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {479--485},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614405},
  doi          = {10.1145/3614321.3614405},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OsorioOE23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PalmaC23,
  author       = {Walter Rocha Palma and
                  Katia Argolo Castro},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Plataforma {SAC} Digital: uma jornada inteligente e sustentavel do
                  governo para o cidadao baiano},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {427--429},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614385},
  doi          = {10.1145/3614321.3614385},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PalmaC23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PapageorgiouEMC23,
  author       = {Georgios Papageorgiou and
                  Loukis Euripides and
                  Rikke Magnussen and
                  Yannis Charalabidis},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Open data journalism: a domain mapping review},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {159--166},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614340},
  doi          = {10.1145/3614321.3614340},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PapageorgiouEMC23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PenicheMBV23,
  author       = {Eduardo Peniche and
                  Leandro Miranda and
                  Flavia Bernardini and
                  Jos{\'{e}} Viterbo},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {{FGT-SAMK-NN:} impact of the right to be forgotten using a lazy algorithm
                  in data stream learning},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {1--8},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614322},
  doi          = {10.1145/3614321.3614322},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PenicheMBV23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PintoMP23,
  author       = {Fernando Bichara Pinto and
                  Marie Anne Macadar and
                  Gabriela Viale Pereira},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Use of domain ontology for representing people digital participation
                  during emergency situation},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {185--190},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614346},
  doi          = {10.1145/3614321.3614346},
  timestamp    = {Sat, 02 Dec 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PintoMP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PistoneSD23,
  author       = {Vittoria Pistone and
                  Francesco Sovrano and
                  Biagio Distefano},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Aligning {UN} Goals and legal norms in a case weighting system: a
                  case study on environmental crimes in Italy},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {324--331},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614365},
  doi          = {10.1145/3614321.3614365},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PistoneSD23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PrabhakarP23,
  author       = {Sanjay Vijaypur Prabhakar and
                  Amit Prakash},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {ICT-Enabled Agriculture E-Markets: Reflecting on Local Level Resistance
                  to a Large-Scale State-Sponsored Technology Intervention},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {135--142},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614338},
  doi          = {10.1145/3614321.3614338},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PrabhakarP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RibeiroF23,
  author       = {Michel Ribeiro and
                  Rejane Figueiredo},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Manuten{\c{c}}{\~{a}}o de software no Tribunal de Justi{\c{c}}a do
                  Estado de Goi{\'{a}}s: defini{\c{c}}{\~{a}}o de um processo utilizando
                  Design Science Research},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {447--450},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614391},
  doi          = {10.1145/3614321.3614391},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RibeiroF23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RochaAC23,
  author       = {Cinara Maria Carneiro Rocha and
                  Ana Lucia Aguiar and
                  Jo{\~{a}}o {\'{A}}lvaro Carvalho},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {National Brazilian judicial database (DataJud): transparency and better
                  administration of justice},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {417--419},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614381},
  doi          = {10.1145/3614321.3614381},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RochaAC23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RydenA23,
  author       = {Hanne H{\"{o}}glund Ryd{\'{e}}n and
                  Luiz De Andrade},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {The hidden costs of digital self-service: administrative burden, vulnerability
                  and the role of interpersonal aid in Norwegian and Brazilian welfare
                  services},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {473--478},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614403},
  doi          = {10.1145/3614321.3614403},
  timestamp    = {Wed, 31 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RydenA23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SWLAREM23,
  author       = {Stuti Saxena and
                  Guilherme Wiedenh{\"{o}}ft and
                  Edimara M. Luciano and
                  Charalampos Alexopoulos and
                  Nina Rizun and
                  Euripides N. Loukis and
                  Ricardo Matheus},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Information scent and open government data {(OGD)} engagement: research
                  agenda},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {235--241},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614345},
  doi          = {10.1145/3614321.3614345},
  timestamp    = {Mon, 29 Apr 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SWLAREM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SalernoM23,
  author       = {Felipe Fonseca Salerno and
                  Ant{\^{o}}nio Carlos Gastaud Ma{\c{c}}ada},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Oportunidades de transforma{\c{c}}{\~{a}}o digital a partir do diagn{\'{o}}stico
                  das rotinas de trabalho de um tribunal brasileiro},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {436--439},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614388},
  doi          = {10.1145/3614321.3614388},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SalernoM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SanchesS23,
  author       = {Bruno Henrique Sanches and
                  Ergon Cugler de Moraes Silva},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {The politics of digital technologies: Reimagining social participation
                  in the digital age},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {221--227},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614352},
  doi          = {10.1145/3614321.3614352},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SanchesS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ShahKP23,
  author       = {Syed Iftikhar Hussain Shah and
                  Eleni Kapantai and
                  Vassilios Peristeras},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {The rapid spread of online misinformation and its impact on the digital
                  economy},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {347--355},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614368},
  doi          = {10.1145/3614321.3614368},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ShahKP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Silva-AguilarTE23,
  author       = {Jairo H. Silva{-}Aguilar and
                  Rommel Torres Tandazo and
                  Elsa Estevez},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Design of an ontology to represent the elaboration of the annual operational
                  plan in the area of public sector planning},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {340--346},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614367},
  doi          = {10.1145/3614321.3614367},
  timestamp    = {Fri, 12 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Silva-AguilarTE23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaFC23,
  author       = {Marcos Paulo Pereira Da Silva and
                  Rejane Maria da Costa Figueiredo and
                  Edna Dias Canedo},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Diagnosis of a digital ecosystem in a Brazilian public organization},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {363--370},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614370},
  doi          = {10.1145/3614321.3614370},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaFC23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaO23,
  author       = {Ergon Cugler de Moraes Silva and
                  Ana Gabrielle Neves de Oliveira},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Informational co-option against democracy: comparing Bolsonaro's discourses
                  about voting machines with the public debate},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {383--391},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614373},
  doi          = {10.1145/3614321.3614373},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaO23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaR23,
  author       = {Joao Paulo Dos Santos Da Silva and
                  Diana Cruz Rodrigues},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Digital public services based on Bourdieu's theory of practice: a
                  proposal for a conceptual framework},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {263--269},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614357},
  doi          = {10.1145/3614321.3614357},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaR23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaVF23,
  author       = {Ergon Cugler de Moraes Silva and
                  Jos{\'{e}} Carlos Vaz and
                  Anderson Ribeiro de Freitas},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Metaverse as dispute: challenges for a state action agenda},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {9--15},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614323},
  doi          = {10.1145/3614321.3614323},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaVF23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SundbergFS23,
  author       = {Leif Sundberg and
                  Henrik Floren and
                  Hakan Sundberg},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Enterprise architecture adoption in government: a public value perspective},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {254--262},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614356},
  doi          = {10.1145/3614321.3614356},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SundbergFS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TollBL23,
  author       = {Daniel Toll and
                  Maria Booth and
                  Ida Lindgren},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Digitalization and automation for the sake of IT? Insight from automation
                  initiatives in Swedish municipalities},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {86--93},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614333},
  doi          = {10.1145/3614321.3614333},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TollBL23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TueivS23,
  author       = {Marcelo Tueiv and
                  Eber A. Schmitz},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Maximizing the value delivered of chatbots in e-Gov using the incremental
                  funding method},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {242--246},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614354},
  doi          = {10.1145/3614321.3614354},
  timestamp    = {Fri, 02 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TueivS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TuttmanBM23,
  author       = {Caroline Tuttman and
                  Gabriel Blum and
                  Marie Anne Macadar},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Overdelivery in a digital service implementation on a tax recovery
                  program},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {401--403},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614376},
  doi          = {10.1145/3614321.3614376},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TuttmanBM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TuttmanCXB23,
  author       = {Caroline Tuttman and
                  Bruno Cunha and
                  Rodrigo Xavier and
                  Gabriel Blum},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {{PORTAL} {RJDIGITAL:} digitalizacao para uma sociedade mais inclusiva},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {430--432},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614386},
  doi          = {10.1145/3614321.3614386},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TuttmanCXB23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TuttmanMB23,
  author       = {Caroline Tuttman and
                  Luciana Mayerhoffer and
                  Gabriel Blum},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Beneficios fiscais do estado do Rio de Janeiro: sistematizando um
                  arcabouco legal},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {433--435},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614387},
  doi          = {10.1145/3614321.3614387},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TuttmanMB23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/UmbelinoLE23,
  author       = {Gustavo Umbelino and
                  Kristine Lu and
                  Matthew W. Easterday},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Increasing Inclusion and Time-Efficiency in Participatory Policy-Making
                  Deliberations with E-Scribing Technology},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {197--205},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614349},
  doi          = {10.1145/3614321.3614349},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/UmbelinoLE23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VenezianiV23,
  author       = {Julia Veneziani and
                  Jos{\'{e}} Carlos Vaz},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Public procurement of innovation in Latin America: a comparative analysis
                  of the most innovative countries},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {127--134},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614337},
  doi          = {10.1145/3614321.3614337},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VenezianiV23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VidiasovaCE23,
  author       = {Lyudmila Vidiasova and
                  Anna Chizhik and
                  Michil P. Egorov},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Mapping urban emotions based on social networks data for detecting
                  factors of well-being dynamics},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {464--466},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614394},
  doi          = {10.1145/3614321.3614394},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VidiasovaCE23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/WeissSFG23,
  author       = {Marcos Cesar Weiss and
                  Talita Bottas de Oliveira e Souza and
                  Aguinaldo Aragon Fernandes and
                  Edson Carlos Germano},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Digital transformation for building a smarter city: six initiatives
                  of Osasco City, Sao Paulo},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {111--118},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614335},
  doi          = {10.1145/3614321.3614335},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/WeissSFG23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/WigunaMN23,
  author       = {Hansen Wiguna and
                  Regina Manjali and
                  Yudhistira Nugraha},
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Harnessing digital government for place-based innovation policy: insights
                  from Jakarta},
  booktitle    = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  pages        = {420--423},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321.3614382},
  doi          = {10.1145/3614321.3614382},
  timestamp    = {Tue, 28 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/WigunaMN23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2023,
  editor       = {Demi Getschko and
                  Ida Lindgren and
                  Mete Yildiz and
                  M{\'{a}}rio Peixoto and
                  Fl{\'{a}}via Barbosa and
                  Cristina Braga},
  title        = {Proceedings of the 16th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2023, Belo Horizonte, Brazil, September
                  26-29, 2023},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3614321},
  doi          = {10.1145/3614321},
  timestamp    = {Tue, 21 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/2023.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AbesamisC22,
  author       = {Pierre Pauline Reyes Abesamis and
                  Kevin Matthe Caramancion},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Multiple-Case Study on the Perceived Impacts of Philippine Identification
                  System in Organizational Control: Focusing on E-government Services},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {279--287},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560152},
  doi          = {10.1145/3560107.3560152},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AbesamisC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AliAC22,
  author       = {Mohsan Ali and
                  Charalampos Alexopoulos and
                  Yannis Charalabidis},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {A comprehensive review of open data platforms, prevalent technologies,
                  and functionalities},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {203--214},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560142},
  doi          = {10.1145/3560107.3560142},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AliAC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Antunes22,
  author       = {Rui Antunes},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Impact of digital transformation on knowledge management practices
                  in Portuguese Public Administration},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {576--578},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560317},
  doi          = {10.1145/3560107.3560317},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Antunes22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AraujoA22,
  author       = {Wagner Silva Araujo and
                  Const{\^{a}}ncio Andrade},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {{EGOV} strategy formulation taking into account international rankings:
                  Application of a method in an African Country},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {549--551},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560316},
  doi          = {10.1145/3560107.3560316},
  timestamp    = {Mon, 15 Apr 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AraujoA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AvilaSL22,
  author       = {Thiago Jos{\'{e}} Tavares {\'{A}}vila and
                  Allisson Nascimento Gon{\c{c}}alves da Silva and
                  Beatriz Barreto Brasileiro Lanza},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {The Impact of Digital Government on the Competitiveness of Brazilian
                  States: An Econometric Study},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {331--338},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560306},
  doi          = {10.1145/3560107.3560306},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AvilaSL22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Azenha22,
  author       = {Ana Luisa De Moraes Azenha},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {E-participation in lawmaking: background, promises {\&} challenges},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {274--278},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560151},
  doi          = {10.1145/3560107.3560151},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Azenha22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BachmaierO22,
  author       = {Patricia Bachmaier and
                  Clare O'Donohoe},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Prioritising User Experience {(UX)} in the provision of digital public
                  services: An introductory examination of how the application of {UX}
                  research methods can facilitate the development of user centric digital
                  public services},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {559--561},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560195},
  doi          = {10.1145/3560107.3560195},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BachmaierO22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BegenV22,
  author       = {Petr Nikolayevich Begen and
                  Lyudmila Vidiasova},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Development of an algorithm for fixing the citizens' assessments of
                  digital transformation processes based on text analysis},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {585--587},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560203},
  doi          = {10.1145/3560107.3560203},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BegenV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Beliatskaya22,
  author       = {Ilona Beliatskaya},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Conceptualizing community involvement in smart urban development:
                  the case of Tallinn},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {510--515},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560184},
  doi          = {10.1145/3560107.3560184},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Beliatskaya22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BeluzoC22,
  author       = {Jos{\'{e}} Rodolfo Beluzo and
                  Gisele da Silva Craveiro},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Is Data Science applied to public policy assessment based on open
                  budget data?: What a content analysis of 10 years of scholar publications
                  on Brazilian public policies evaluation can point to the future},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {504--509},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560314},
  doi          = {10.1145/3560107.3560314},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BeluzoC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Bokhari22,
  author       = {Hasnain Bokhari},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Digital Financial Inclusion of the Informal Sector: The case of Raast
                  Platform in Pakistan},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {161--166},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560136},
  doi          = {10.1145/3560107.3560136},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Bokhari22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BolivarAA22,
  author       = {Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Cristina Alcaide{-}Mu{\~{n}}oz},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Modelling strategic planning practices considering socially vulnerable
                  groups in smart cities},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {440--448},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560313},
  doi          = {10.1145/3560107.3560313},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BolivarAA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BondukiC22,
  author       = {Manuel R. P. C. Bonduki and
                  Maria Alexandra Cunha},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Coordination of the Digital Transformation of Governments in Federalist
                  Context: Hierarchy, Markets and Network-Based Instruments' Effects
                  on Subnational Governments' digital service delivery},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {528--533},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560315},
  doi          = {10.1145/3560107.3560315},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BondukiC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Bower22,
  author       = {Linda Bower},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Impact of the Philippine Government's Migration to the Cloud},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {146--153},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560133},
  doi          = {10.1145/3560107.3560133},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Bower22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BrinkmannH22,
  author       = {Maik Brinkmann and
                  Moreen Heine},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {The Implementation of New Public Governance Through Blockchain: {A}
                  Delphi-based analysis},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {1--9},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560108},
  doi          = {10.1145/3560107.3560108},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BrinkmannH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BundinMTA22,
  author       = {Mikhail Bundin and
                  Aleksei Martynov and
                  Lyudmila Tereschenko and
                  Francisco Carneiro Pacheco de Andrade},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Concept of National Data Governance and Personal Data Protection in
                  Russia},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {594--596},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560206},
  doi          = {10.1145/3560107.3560206},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BundinMTA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BuzziGMAMPR22,
  author       = {Marina Buzzi and
                  Francesco Gennai and
                  Loredana Martusciello and
                  Alessandra Antolini and
                  Giuseppe Mancinelli and
                  Claudio Petrucci and
                  Roberto Reale},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {From National Certified Email Systems to European Registered Email
                  Systems: a Case Study},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {538--541},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560256},
  doi          = {10.1145/3560107.3560256},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BuzziGMAMPR22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChizhikE22,
  author       = {Anna V. Chizhik and
                  Michil P. Egorov},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Multimodal Intelligent Assistants for Automating the Patient Intake
                  Process and Primary Care},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {573--575},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560199},
  doi          = {10.1145/3560107.3560199},
  timestamp    = {Fri, 30 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChizhikE22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CrahayCREVNBK22,
  author       = {Allegra Crahay and
                  Federico Chiarelli and
                  Miguel Alvarez Rodriguez and
                  Ghita Ennadif and
                  Sol{\`{e}}ne Vossot and
                  Ruben Narzul and
                  Esther Bleys and
                  Victoria Kalogirou},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {The Berlin Declaration monitoring mechanism: An assessment framework
                  supporting the implementation of a political declaration},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {325--330},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560305},
  doi          = {10.1145/3560107.3560305},
  timestamp    = {Mon, 21 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CrahayCREVNBK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DaviesAP22,
  author       = {Jonathan Davies and
                  Miguel Arana{-}Catania and
                  Rob Procter},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Embedding digital participatory budgeting within local government:
                  motivations, strategies and barriers faced},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {98--104},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560124},
  doi          = {10.1145/3560107.3560124},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DaviesAP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DelfosZCC22,
  author       = {Jeroen Delfos and
                  Anneke Zuiderwijk and
                  Sander van Cranenburgh and
                  Caspar G. Chorus},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Perceived challenges and opportunities of machine learning applications
                  in governmental organisations: an interview-based exploration in the
                  Netherlands},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {82--89},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560122},
  doi          = {10.1145/3560107.3560122},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DelfosZCC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Dias22,
  author       = {Gon{\c{c}}alo Paiva Dias},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Local governments on Facebook: What content encourages citizen participation
                  and what type of municipalities post it the most?},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {242--247},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560147},
  doi          = {10.1145/3560107.3560147},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Dias22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DiazCEM22,
  author       = {Gabriela Andrea Diaz and
                  Carlos Iv{\'{a}}n Ches{\~{n}}evar and
                  Elsa Estevez and
                  Ana Gabriela Maguitman},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Stance Trees: {A} Novel Approach for Assessing Politically Polarized
                  Issues in Twitter},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {19--24},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560296},
  doi          = {10.1145/3560107.3560296},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DiazCEM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DuYCL22,
  author       = {Mengqi Du and
                  Yifen Yin and
                  Qingyun Chen and
                  Fat Iam Lam},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Digital Empowerment of Governance System Innovation in Guangdong-Hong
                  Kong-Macao Greater Bay Area Urban Agglomeration{\({_\ast}\)}},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {467--474},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560177},
  doi          = {10.1145/3560107.3560177},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DuYCL22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/EdelmannMSGH22,
  author       = {Noella Edelmann and
                  A. Paula Rodriguez M{\"{u}}ller and
                  Trui Steen and
                  Bernhard Gerhardter and
                  Tim Holzbauer},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Sustainable Co-Creation in the Public Sector: {A} Case Study in the
                  Lower Austrian Federal Government},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {111--118},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560126},
  doi          = {10.1145/3560107.3560126},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/EdelmannMSGH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FerreiraC22,
  author       = {Andrea Cristina Lima Duarte Ferreira and
                  Taiane Ritta Coelho},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Factors of engagement in e-Participation in a smart city},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {248--255},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560302},
  doi          = {10.1145/3560107.3560302},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FerreiraC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GalaktionovaA22,
  author       = {Anastasiia Galaktionova and
                  Aleksandr Antonov},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Analysis of the Interconnection between Perceived Safety and Custodianship
                  in Urban Green Zones},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {266--273},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560150},
  doi          = {10.1145/3560107.3560150},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GalaktionovaA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Garcia22,
  author       = {Lisa Ventura Garcia},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Civil Servants on Open Data: Perceptions of Azorean civil servants
                  before an imminent Open Government Data initiative},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {591--593},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560205},
  doi          = {10.1145/3560107.3560205},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Garcia22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GkrimpiziP22,
  author       = {Thomais Gkrimpizi and
                  Vassilios Peristeras},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Barriers to digital transformation in higher education institutions},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {154--160},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560135},
  doi          = {10.1145/3560107.3560135},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GkrimpiziP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GoncalvesV22,
  author       = {Raphael T. Gon{\c{c}}alves and
                  Jefferson Lewis Velasco},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Infrastructure Enabling Faster Adoption of Good Practices: The BoaVista
                  Project},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {562--565},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560196},
  doi          = {10.1145/3560107.3560196},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GoncalvesV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Hjaltalin22,
  author       = {Illugi T. Hjaltal{\'{\i}}n},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Adopting digital government shared-services centers: {A} case from
                  Iceland},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {140--145},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560132},
  doi          = {10.1145/3560107.3560132},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Hjaltalin22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HouZ22,
  author       = {Chengcheng Hou and
                  Lei Zheng},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Pulling together to edit shared online documents: Self-organized collective
                  coproduction of citizens in emergency management in China},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {522--527},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560186},
  doi          = {10.1145/3560107.3560186},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HouZ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Hoyas22,
  author       = {Sergio Hoyas},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {{ASDG} - An AI-based framework for automatic classification of impact
                  on the SDGs},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {119--123},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560128},
  doi          = {10.1145/3560107.3560128},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Hoyas22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HuangH22,
  author       = {Tong{-}Yi Huang and
                  Zong{-}Xian Huang},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Reconnecting the Government and Civil Society? Assessing the Effects
                  of Taiwan Open Government National Action Plan},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {187--194},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560140},
  doi          = {10.1145/3560107.3560140},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HuangH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HuangH22a,
  author       = {Yen{-}Chen Huang and
                  Tong{-}Yi Huang},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Why Do Public Servants Intend to Open Government Data? The Case of
                  Taiwan},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {344--352},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560160},
  doi          = {10.1145/3560107.3560160},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HuangH22a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/InterianMBV22,
  author       = {Ruben Interian and
                  Isela Mendoza and
                  Fl{\'{a}}via Bernardini and
                  Jos{\'{e}} Viterbo},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Unified vocabulary in Official Gazettes: An exploratory study on procurement
                  data},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {195--202},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560301},
  doi          = {10.1145/3560107.3560301},
  timestamp    = {Fri, 09 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/InterianMBV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JoshiB22,
  author       = {Padmaja Joshi and
                  Saidarshan Bhagat},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Effective Accessibility Testing Methodologies and Seamless Accessibility
                  Integration in Mobile Applications},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {449--455},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560175},
  doi          = {10.1145/3560107.3560175},
  timestamp    = {Mon, 21 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/JoshiB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Juell-SkielseJ22,
  author       = {Gustaf Juell{-}Skielse and
                  Anders Hjalmarsson Jordanius},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Measuring the Effects of Using Digital Innovation Contests as Policy
                  Tools: Towards an Assessment Instrument},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {339--343},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560307},
  doi          = {10.1145/3560107.3560307},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Juell-SkielseJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KarunakaranKS22,
  author       = {Zachariah Karunakaran and
                  Pooja Kulkarni and
                  Barik Arpan Subhashis},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Paper to Cloud: Digitizing the Government-to-Business {(G2B)} interface
                  in Tamil Nadu, India},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {542--545},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560190},
  doi          = {10.1145/3560107.3560190},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KarunakaranKS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KarunarathneK0C22,
  author       = {Thashmee Karunarathne and
                  Efstratios Kontopoulos and
                  Ioannis Konstantinidis and
                  Ana Rosa Guzm{\'{a}}n Carbonell},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {A Canonical Evidence-based Approach for Semantic Interoperability
                  in Cross-border and Cross-domain e-Government Services},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {131--139},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560299},
  doi          = {10.1145/3560107.3560299},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KarunarathneK0C22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KevicAD22,
  author       = {Karlo Kevic and
                  Charalampos Alexopoulos and
                  Ana Kuvezdic Divjak},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Assessing Information and System Quality of Open Government Data Portals
                  in Croatia},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {316--324},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560304},
  doi          = {10.1145/3560107.3560304},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KevicAD22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KhanZ22,
  author       = {Saima Khan and
                  Moinul Zaber},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Assessing the State of E-governance Responsiveness at Local Level:
                  {A} Case Study of 1st Level Administrative Units of India, Nepal and
                  Bhutan},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {381--390},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560166},
  doi          = {10.1145/3560107.3560166},
  timestamp    = {Mon, 21 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KhanZ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KhasmammadliE22,
  author       = {Gasim Khasmammadli and
                  Regina Erlenheim},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Citizens' Readiness for Proactive Public Services: {A} case study
                  from Azerbaijan},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {408--415},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560170},
  doi          = {10.1145/3560107.3560170},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KhasmammadliE22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kong22,
  author       = {Ini Kong},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Transitioning Towards Quantum-Safe Government: Examining Stages of
                  Growth Models for Quantum-Safe Public Key Infrastructure Systems},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {499--503},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560182},
  doi          = {10.1145/3560107.3560182},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Kong22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KumarJ22,
  author       = {Sachin Kumar and
                  Alok Nikhil Jha},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Fake News Goes Viral! Determination and Analysis of Virality of Socially
                  Relevant Events in Digital Governance},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {376--380},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560165},
  doi          = {10.1145/3560107.3560165},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KumarJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LameirasSA22,
  author       = {Mariana Lameiras and
                  Delfina Soares and
                  Lu{\'{\i}}s A. Amaral},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Communication with local governments: An assessment of e-mail responsiveness},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {309--315},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560303},
  doi          = {10.1145/3560107.3560303},
  timestamp    = {Thu, 12 Jan 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LameirasSA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LanckerDVBMCM22,
  author       = {Dwight Van Lancker and
                  Niels Van Durme and
                  Eveline Vlassenroot and
                  Raf Buyle and
                  Peter Mechant and
                  Pieter Colpaert and
                  Erik Mannens},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Integrating {OSLO} semantics in word processors},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {69--73},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560120},
  doi          = {10.1145/3560107.3560120},
  timestamp    = {Fri, 09 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LanckerDVBMCM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LimaZR22,
  author       = {Dedier Lima and
                  Evelin Pires Zego and
                  Jailson Rodrigues},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Digital Transformation in Public Finance: a Paradigm that has Contributed
                  to Cabo Verde's growth},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {570--572},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560198},
  doi          = {10.1145/3560107.3560198},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LimaZR22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LindgrenMRH22,
  author       = {Ida Lindgren and
                  Christian {\O}stergaard Madsen and
                  Hanne H{\"{o}}glund Ryd{\'{e}}n and
                  Ida Heggertveit},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Exploring Citizens' Channel Behavior in Benefit Application: Empirical
                  Examples from Norwegian Welfare Services},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {416--423},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560312},
  doi          = {10.1145/3560107.3560312},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LindgrenMRH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MaratsiPAC22,
  author       = {Maria Ioanna Maratsi and
                  Oliver Popov and
                  Charalampos Alexopoulos and
                  Yannis Charalabidis},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Ethical and Legal Aspects of Digital Forensics Algorithms: The Case
                  of Digital Evidence Acquisition},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {32--40},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560114},
  doi          = {10.1145/3560107.3560114},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MaratsiPAC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MartinezCC22,
  author       = {Yolanda Mart{\'{\i}}nez and
                  Jos{\'{e}} Clastornik and
                  Oscar Alberto Campos},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {eGovernment Measuring Frameworks: {A} comparative analysis of different
                  indexes based on their taxonomy: {A} comparative analysis of different
                  indexes based on their taxonomy},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {397--403},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560311},
  doi          = {10.1145/3560107.3560311},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MartinezCC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MasindeWGS22,
  author       = {Johnson Mulongo Masinde and
                  Daniel Muthee Wambiri and
                  Goudian Gwademba and
                  Otuoma Sanya},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Submission Template for {ACM} Papers},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {288--300},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560153},
  doi          = {10.1145/3560107.3560153},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MasindeWGS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/McBrideKVTF22,
  author       = {Keegan McBride and
                  Sujani Kamalanathan and
                  Sandhra{-}Mirella Valdma and
                  Taavi Toomere and
                  Margus Freudenthal},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Digital Government Interoperability and Data Exchange Platforms: Insights
                  from a Twenty Country Comparative Study},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {90--97},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560123},
  doi          = {10.1145/3560107.3560123},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/McBrideKVTF22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MedagliaT22,
  author       = {Rony Medaglia and
                  Luca Tangi},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {The adoption of Artificial Intelligence in the public sector in Europe:
                  drivers, features, and impacts},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {10--18},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560110},
  doi          = {10.1145/3560107.3560110},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MedagliaT22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MeloCC22,
  author       = {William Maximiliano Carvalho de Melo and
                  Ana Costa and
                  Paulo Cambra},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Policy Radar: Creation of a tool for monitoring Planning Instruments
                  in Portugal},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {579--581},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560201},
  doi          = {10.1145/3560107.3560201},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MeloCC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MendesV22,
  author       = {Mara Mendes and
                  Jessica Voigt},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Open Government Data as a panacea against corruption and mismanagement:
                  An analysis of Open Public Data on COVID-19-related procurement at
                  the sub-national level},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {180--186},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560139},
  doi          = {10.1145/3560107.3560139},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MendesV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MeulemanKA22,
  author       = {Jonas Meuleman and
                  Wai{-}Min Kwok and
                  Vincenzo Aquaro},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Open Government Data for Sustainable Development: Trends, Policies
                  and Assessment: Continuing the Pilot Assessment of the Open Government
                  Data Index {(OGDI)}},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {256--265},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560149},
  doi          = {10.1145/3560107.3560149},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MeulemanKA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisraM22,
  author       = {Harekrishna Misra and
                  Sehl Mellouli},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Digital Divide Index for Rural Areas: Measurements and Learning in
                  Indian Context},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {404--407},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560169},
  doi          = {10.1145/3560107.3560169},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisraM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MoreMSS22,
  author       = {Ajay More and
                  Prashant Kumar Mittal and
                  Shilpa Singh and
                  Ravinath Sinha},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Integrated Social Registry: {A} potential pathway towards efficient
                  rural welfare delivery},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {360--368},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560163},
  doi          = {10.1145/3560107.3560163},
  timestamp    = {Fri, 08 Mar 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MoreMSS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MorenoMGG22,
  author       = {Andr{\'{e}}s Moreno and
                  Jos{\'{e}} Molano{-}Pulido and
                  Juan E. G{\'{o}}mez{-}Morantes and
                  Rafael A. Gonz{\'{a}}lez},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {{ADACOP:} {A} Big Data Platform for Open Government Data},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {369--375},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560310},
  doi          = {10.1145/3560107.3560310},
  timestamp    = {Tue, 23 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MorenoMGG22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Nagano22,
  author       = {Aki Nagano},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Analyzing Opinions of Subscribers about Artificial Intelligence and
                  Manpower Issues in Newspaper Coverages},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {167--172},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560137},
  doi          = {10.1145/3560107.3560137},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Nagano22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NaikR22,
  author       = {Ameya Ashok Naik and
                  Gautham Ravichander},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Distributing the Capacity to Solve: Digital Public Goods for Iterative
                  Adaptation in Governance and Service Delivery},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {64--68},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560119},
  doi          = {10.1145/3560107.3560119},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NaikR22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NikiforovaZ22,
  author       = {Anastasija Nikiforova and
                  Anneke Zuiderwijk},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Barriers to Openly Sharing Government Data: Towards an Open Data-adapted
                  Innovation Resistance Theory},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {215--220},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560143},
  doi          = {10.1145/3560107.3560143},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NikiforovaZ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Nizomutdinov22,
  author       = {Boris Nizomutdinov},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Development of a method for constructing social routes for people
                  with limited mobility},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {582--584},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560202},
  doi          = {10.1145/3560107.3560202},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Nizomutdinov22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PalaciosLP22,
  author       = {Rosiane Alves Palacios and
                  Edimara Mezzomo Luciano and
                  Gabriela Viale Pereira},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {The influence of institutional pressures on urban governance models:
                  : {A} case study in a smart cross-border region in Brazil and Argentina},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {483--491},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560180},
  doi          = {10.1145/3560107.3560180},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PalaciosLP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PanopoulouTGT22,
  author       = {Eleni Panopoulou and
                  Efthimios Tambouris and
                  Alexandros Gerontas and
                  Konstantinos A. Tarabanis},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Towards an Evaluation Plan for Integrated Public Service {(IPS)} Provision},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {566--569},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560197},
  doi          = {10.1145/3560107.3560197},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PanopoulouTGT22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PorciunculaO22,
  author       = {Clarice Stella Porciuncula and
                  Jorge Osorio},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Hospital Admissions Strategy, Actions and Monitoring in the Porto
                  Alegre Health Network},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {556--558},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560194},
  doi          = {10.1145/3560107.3560194},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PorciunculaO22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Prakash22,
  author       = {Sushil Prakash},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Empirical framework to determine maturity of digital transformation
                  of a service to citizens through enhancements on existing assessment
                  methods - Case Study India},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {301--308},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560154},
  doi          = {10.1145/3560107.3560154},
  timestamp    = {Mon, 21 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Prakash22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PrzeybiloviczS22,
  author       = {Erico Przeybilovicz and
                  Roberta Pereira Da Silva},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {A collaborative approach to formulate a public strategy: The experience
                  of the Brazilian Charter for Smart Cities},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {546--548},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560191},
  doi          = {10.1145/3560107.3560191},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PrzeybiloviczS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RibeiroM22,
  author       = {Manuella Maia Ribeiro and
                  Javiera Fernanda Medina Macaya},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Smart Governance Approaches and Indicators in Smart Cities Measurement
                  Frameworks},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {353--359},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560308},
  doi          = {10.1145/3560107.3560308},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RibeiroM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SarantisSSA22,
  author       = {Dimitrios Sarantis and
                  Delfina Soares and
                  Deniz Susar and
                  Vincenzo Aquaro},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Local e-Government Development: Results of an international survey},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {391--396},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560167},
  doi          = {10.1145/3560107.3560167},
  timestamp    = {Mon, 21 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SarantisSSA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SarvS22,
  author       = {Lill Sarv and
                  Ralf{-}Martin Soe},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Piloting Smart City Solutions in Very Small, Small and Medium-sized
                  Municipalities. The Estonian case study},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {475--482},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560179},
  doi          = {10.1145/3560107.3560179},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SarvS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SerdultHV22,
  author       = {Uwe Serd{\"{u}}lt and
                  Gabriel Hofmann and
                  Costa Vayenas},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Introducing the DigiPart-Index: Mapping and explaining digital political
                  participation on the subnational level in Switzerland},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {229--236},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560145},
  doi          = {10.1145/3560107.3560145},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SerdultHV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ShahAP22,
  author       = {Syed Iftikhar Hussain Shah and
                  Alaa Abdulaal and
                  Vassilios Peristeras},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Data divide in digital trade, and its impacts on the digital economy:
                  {A} literature review},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {432--439},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560173},
  doi          = {10.1145/3560107.3560173},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ShahAP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ShrivastavaS22,
  author       = {Swapnil Shrivastava and
                  T. K. Srikanth},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {A Framework for Secure and Privacy Preserving Health Data Exchange
                  across Health Information Systems using a Digital Identity System},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {41--49},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560115},
  doi          = {10.1145/3560107.3560115},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ShrivastavaS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaRD22,
  author       = {Catarina Raposo Vieira Da Silva and
                  Anabela Santos Rodrigues and
                  Paulo C{\'{e}}sar Dias},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {2030 Sustainable Development Goals and higher education: {A} digital
                  experience in the context of the Interdisciplinary Service-Learning},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {588--590},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560204},
  doi          = {10.1145/3560107.3560204},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaRD22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SovranoM22,
  author       = {Francesco Sovrano and
                  Giulio Masetti},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Foreseeing the Impact of the Proposed {AI} Act on the Sustainability
                  and Safety of Critical Infrastructures},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {492--498},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560253},
  doi          = {10.1145/3560107.3560253},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SovranoM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Suffia22,
  author       = {Gabriele Suffia},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Legal issues of the digital twin cities in the current and upcoming
                  European legislation: Can digital twin cities be used to respond to
                  urbanisation problems?},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {534--537},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560188},
  doi          = {10.1145/3560107.3560188},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Suffia22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Sulastri022,
  author       = {Reni Sulastri and
                  Marijn Janssen},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {The elements of the Peer-to-peer {(P2P)} lending system: {A} Systematic
                  Literature Review},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {424--431},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560172},
  doi          = {10.1145/3560107.3560172},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Sulastri022.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SundbergG22,
  author       = {Leif Sundberg and
                  Katarina Gidlund},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Dimensions of e-Participation: Levels of Participation and Citizen
                  Configurations: Levels of Participation and Citizen Configurations},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {173--179},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560138},
  doi          = {10.1145/3560107.3560138},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SundbergG22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TambourisTVGT22,
  author       = {Efthimios Tambouris and
                  Theocharis Tavantzis and
                  Konstantinos Vergidis and
                  Alexandros Gerontas and
                  Konstantinos A. Tarabanis},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Integrating {BPMN} with {DMN} to model complex Public Services: The
                  case of Getting a Transportation Card for Disabled in Greece},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {124--130},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560129},
  doi          = {10.1145/3560107.3560129},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TambourisTVGT22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TeixeiraRV022,
  author       = {S{\'{o}}nia Teixeira and
                  Jos{\'{e}} Rodrigues and
                  Bruno Veloso and
                  Jo{\~{a}}o Gama},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {An Exploratory Diagnosis of Artificial Intelligence Risks for a Responsible
                  Governance},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {25--31},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560298},
  doi          = {10.1145/3560107.3560298},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TeixeiraRV022.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VedantamD22,
  author       = {Vaasanthi Vedantam and
                  Gayatri Doctor},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Public Grievance Redressal for Urban e-Governance in Guntur, Andhra
                  Pradesh},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {105--110},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560125},
  doi          = {10.1145/3560107.3560125},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VedantamD22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Vigna22,
  author       = {Francesco Vigna},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Co-regulation Approach for Governing Big Data: Thoughts on Data Protection
                  Law},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {59--63},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560117},
  doi          = {10.1145/3560107.3560117},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Vigna22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VolkovskiiF22,
  author       = {Daniil Volkovskii and
                  Olga Filatova},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Agreement and Disagreement in American Social Media Discussions (Evidence
                  from Facebook Discussions on the Second Impeachment of D. Trump)},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {221--228},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560144},
  doi          = {10.1145/3560107.3560144},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VolkovskiiF22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/WeiglACF22,
  author       = {Linda Weigl and
                  Alexandre Amard and
                  Cristiano Codagnone and
                  Gilbert Fridgen},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {The EU's Digital Identity Policy: Tracing Policy Punctuations},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {74--81},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560121},
  doi          = {10.1145/3560107.3560121},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/WeiglACF22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/WuZP22,
  author       = {Haiming Wu and
                  Nan Zhang and
                  Pingpanya Phommilath},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Has E-government Facilitated the Social-economic Sustainable Development?
                  Empirical Evidence from Global Panel Data},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {456--466},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560176},
  doi          = {10.1145/3560107.3560176},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/WuZP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Yousefi22,
  author       = {Yasaman Yousefi},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Data Sharing as a Debiasing Measure for {AI} Systems in Healthcare:
                  New Legal Basis},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {50--58},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560116},
  doi          = {10.1145/3560107.3560116},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Yousefi22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Zhang022,
  author       = {Ying Zhang and
                  Marijn Janssen},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Coordination between Governmental Resources and Citizen Engagement
                  with Open Government Data: {A} Coupling Coordinated Model},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {237--241},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560146},
  doi          = {10.1145/3560107.3560146},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Zhang022.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZhangC22,
  author       = {Xiaoling Zhang and
                  Cheayoon Cho},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Lessons learned from {UNDP} support to e-governance: Rapid evidence
                  assessment of evaluations from the last decade},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {552--555},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560193},
  doi          = {10.1145/3560107.3560193},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ZhangC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZhangZ22,
  author       = {Hong Zhang and
                  Lei Zheng},
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {Research on Open Government Data in China: : {A} Critical Assessment
                  of 587 Papers},
  booktitle    = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  pages        = {516--521},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107.3560185},
  doi          = {10.1145/3560107.3560185},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ZhangZ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2022,
  editor       = {Lu{\'{\i}}s Amaral and
                  Delfina Soares and
                  Lei Zheng and
                  M{\'{a}}rio Peixoto and
                  Cristina Braga},
  title        = {15th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} 2022, Guimar{\~{a}}es, Portugal, October 4-7,
                  2022},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3560107},
  doi          = {10.1145/3560107},
  isbn         = {978-1-4503-9635-6},
  timestamp    = {Mon, 21 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/2022.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Alampay21,
  author       = {Erwin A. Alampay},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Open Data Governance in the Time of the Pandemic},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {455--462},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494255},
  doi          = {10.1145/3494193.3494255},
  timestamp    = {Tue, 21 Nov 2023 14:01:02 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Alampay21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlarabiatAW21,
  author       = {Ayman Alarabiat and
                  Alaa Alzyadat and
                  Nemer Wahbeh},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {The suitability of Facebook as a digital platform for constantly perform
                  e-Participation activities: {A} Critical Assessment Based on the Task
                  Technology Fit Theory},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {381--390},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494307},
  doi          = {10.1145/3494193.3494307},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AlarabiatAW21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AntoniadisT21,
  author       = {Panteleimon Antoniadis and
                  Efthimios Tambouris},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {PassBot: {A} chatbot for providing information on Getting a Greek
                  Passport},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {292--297},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494233},
  doi          = {10.1145/3494193.3494233},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AntoniadisT21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AntoschinW21,
  author       = {Roman Antoschin and
                  Maria A. Wimmer},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Smart Cities: Practitioners' Understanding and Expectations: Results
                  from a Qualitative Study in the City of Koblenz},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {406--413},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494309},
  doi          = {10.1145/3494193.3494309},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AntoschinW21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AraujoCC21,
  author       = {Wagner Silva Araujo and
                  Mario G. Cardoso and
                  Joao Cruz},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Improving Cape Verde's Digital Governance Strategy Formulation Process},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {488--490},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494312},
  doi          = {10.1145/3494193.3494312},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AraujoCC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AraujoSCR21,
  author       = {Jamille Carla Oliveira Araujo and
                  Fernando Gentil de Souza and
                  Laura Margarita Medina Celis and
                  Eduardo Martinez Robles},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Economic Sustainability in face of the Covid-19 crises: What do the
                  digital governments from Brazil and Colombia reveal?: What do the
                  digital governments from Brazil and Colombia reveal?},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {463--470},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494310},
  doi          = {10.1145/3494193.3494310},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AraujoSCR21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Azambuja21,
  author       = {Luiza Schuch de Azambuja},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Drivers and Barriers for the development of Smart Sustainable Cities:
                  : {A} Systematic Literature Review},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {422--428},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494250},
  doi          = {10.1145/3494193.3494250},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Azambuja21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Balaguer21,
  author       = {Jose Esteban Gabarda Balaguer},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Circular Thinking, Social Innovation and Governance},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {552--554},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494321},
  doi          = {10.1145/3494193.3494321},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Balaguer21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BarghMBLVC21,
  author       = {Mortaza S. Bargh and
                  Ronald Meijer and
                  Susan W. van den Braak and
                  Alexander Latenko and
                  Marco Vink and
                  Sunil Choenni},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Embedding Personal Data Minimization Technologies in Organizations:
                  Needs, Vision and Artifacts},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {71--79},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494203},
  doi          = {10.1145/3494193.3494203},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BarghMBLVC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BarrenhoVD21,
  author       = {Helena Pires Barrenho and
                  Jose Bileu Ventura and
                  Andreia Dion{\'{\i}}sio},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Reengineering of administrative urbanization and edification processes:
                  {A} case study of three Portuguese municipalities},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {324--330},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494305},
  doi          = {10.1145/3494193.3494305},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BarrenhoVD21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BharosaMP021,
  author       = {Nitesh Bharosa and
                  Federica Marangio and
                  Claudio Petti and
                  Marijn Janssen},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Engaging citizens in digital public service innovation ecosystems
                  - insights from the Netherlands and Italy},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {509--512},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494269},
  doi          = {10.1145/3494193.3494269},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BharosaMP021.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Castillo21,
  author       = {Andres Aguilera Castillo},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Digital Transformation and the Public Sector Workforce: : An exploration
                  and research agenda},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {471--475},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494257},
  doi          = {10.1145/3494193.3494257},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Castillo21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CerossB21,
  author       = {Aaron Ceross and
                  Jeroen Bergmann},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {A machine learning approach for medical device classification},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {285--291},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494232},
  doi          = {10.1145/3494193.3494232},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CerossB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DaviesAPLH21,
  author       = {Jonathan Davies and
                  Miguel Arana{-}Catania and
                  Rob Procter and
                  Felix{-}Anselm van Lier and
                  Yulan He},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Evaluating the application of {NLP} tools in mainstream participatory
                  budgeting processes in Scotland},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {362--366},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494242},
  doi          = {10.1145/3494193.3494242},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DaviesAPLH21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DemirdovenCT21,
  author       = {Burcu Demird{\"{o}}ven and
                  Ecem Buse Sevin{\c{c}} Cubuk and
                  Ali Can Tonka},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Examination of "Pending Bill" Campaigns in Turkey during Covid-19:
                  The Poverty-Assistance Vulnerability},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {526--528},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494318},
  doi          = {10.1145/3494193.3494318},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DemirdovenCT21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Dias21,
  author       = {Gon{\c{c}}alo Paiva Dias},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Adoption and use of mobile applications by local governments: the
                  case of Portugal},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {391--397},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494246},
  doi          = {10.1145/3494193.3494246},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Dias21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DoctorJ21,
  author       = {Gayatri Doctor and
                  Prajakta Joshi},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Empowering Cities through Open Data - Open Government Data Initiatives
                  in India},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {352--361},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494241},
  doi          = {10.1145/3494193.3494241},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DoctorJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DouloudisSP21,
  author       = {Konstantinos Douloudis and
                  Maria Siapera and
                  Andriana Prentza},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Improving Electronic Public Procurement Using the Once-Only Principle:
                  Connecting the Greek Electronic Single Procurement Document System
                  to the Once-Only Principle Project's Infrastructure, Implementing
                  the eProcurement Pilot},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {238--245},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494226},
  doi          = {10.1145/3494193.3494226},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DouloudisSP21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/EdelmannM21,
  author       = {Noella Edelmann and
                  Jeremy Millard},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Telework development before, during and after COVID-19, and its relevance
                  for organizational change in the public sector},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {436--443},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494252},
  doi          = {10.1145/3494193.3494252},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/EdelmannM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FitsilisK21,
  author       = {Fotios Fitsilis and
                  Victoria Kalogirou},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Interoperability Legal Patterns: a concept for Greece},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {485--487},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494261},
  doi          = {10.1145/3494193.3494261},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/FitsilisK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FloresMACST21,
  author       = {Cesar Casiano Flores and
                  Ana Paula Rodriguez M{\"{u}}ller and
                  Valerie Albrecht and
                  Joep Crompvoets and
                  Trui Steen and
                  Efthimios Tambouris},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Towards the Inclusion of Co-creation in the European Interoperability
                  Framework},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {538--540},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494320},
  doi          = {10.1145/3494193.3494320},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FloresMACST21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FreireC21,
  author       = {Marlon Freire and
                  Jordana Casarin},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Investigating {COVID-19} Tracing Apps as e-Government Service in European
                  Context},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {444--449},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494253},
  doi          = {10.1145/3494193.3494253},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/FreireC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GerontasPZTAFPT21,
  author       = {Alexandros Gerontas and
                  Eleni Panopoulou and
                  Georgia Zempila and
                  Efthimios Tambouris and
                  Anastasia Akrivousi and
                  Konstantinos Farmakis and
                  Stamatia Papadimopoulou and
                  Konstantinos A. Tarabanis},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Towards Co-creating Getting a Transport Card Integrated Public Service},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {513--516},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494316},
  doi          = {10.1145/3494193.3494316},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GerontasPZTAFPT21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Gerybaite21,
  author       = {Aiste Gerybaite},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Digital Governance: The Case of Proofs of Vaccination},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {450--454},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494254},
  doi          = {10.1145/3494193.3494254},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Gerybaite21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Ibrahim21,
  author       = {Ahmed M. Ibrahim},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Municipal Platforms: An investigative case study from a Norwegian
                  municipality},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {275--284},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494231},
  doi          = {10.1145/3494193.3494231},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Ibrahim21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/IdowuAAA21,
  author       = {Lukman Lamid Idowu and
                  Isa Ibrahim Ali and
                  Kashifu Inuwa Abdullahi and
                  Usman Gambo Abdullahi},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {A Framework for Digital Government Transformation Performance Assessment
                  and Toolkit for Developing Countries},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {203--215},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494222},
  doi          = {10.1145/3494193.3494222},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/IdowuAAA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JacksonDP21,
  author       = {Eric Blake Jackson and
                  Richard Dreyling and
                  Ingrid Pappel},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {A Historical Analysis on Interoperability in Estonian Data Exchange
                  Architecture: Perspectives from the Past and for the Future},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {111--116},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494209},
  doi          = {10.1145/3494193.3494209},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/JacksonDP21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JanssonS21,
  author       = {Ann Jansson and
                  Karin Skill},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Uber for Public School Buses and Limits to Sharing: Perceived possibilities
                  and challenges to use sharing platforms in municipal service delivery},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {529--531},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494319},
  doi          = {10.1145/3494193.3494319},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/JanssonS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JordanoskiN21,
  author       = {Zoran Jordanoski and
                  Morten Meyerhoff Nielsen},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Measuring the Digital Economy and Society: {A} Study on the Application
                  of the Digital Economy and Society Index in the Western Balkans},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {190--197},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494220},
  doi          = {10.1145/3494193.3494220},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/JordanoskiN21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KangilaskiBPK21,
  author       = {Taivo Kangilaski and
                  Sidra Azmat Butt and
                  Ingrid Pappel and
                  Erik Kangilaski},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Overcoming Challenges in the Silver Economy by Connecting Services
                  in the Silver Hub: The tool to provide the basis for the Innovative
                  Solutions},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {231--237},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494225},
  doi          = {10.1145/3494193.3494225},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KangilaskiBPK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KapsaM21,
  author       = {Izabela Kapsa and
                  Magdalena Musial{-}Karg},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {The Internet Users' Opinions on Public E-Services: Empirical Analysis},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {117--122},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494297},
  doi          = {10.1145/3494193.3494297},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KapsaM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KaurI21,
  author       = {Kawaljit Kaur and
                  P. Vigneswara Ilavarasan},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Digital Loan Sharks in India {\&} Regulatory Framework: An Assessment},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {544--547},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494280},
  doi          = {10.1145/3494193.3494280},
  timestamp    = {Fri, 18 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KaurI21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KyriakopoulouKL21,
  author       = {Konstantina Kyriakopoulou and
                  Victoria Kalogirou and
                  Georges Lobo and
                  Katarina Manojlovic and
                  Ludovic Mayot and
                  Cesar Casiano Flores and
                  Joep Crompvoets and
                  Evrim Tan},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Interoperability skills and competencies - the drivers for digital
                  growth in Public Administrations},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {270--274},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494230},
  doi          = {10.1145/3494193.3494230},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KyriakopoulouKL21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LachanaLAC21,
  author       = {Zoi Lachana and
                  Michalis Avgerinos Loutsaris and
                  Charalampos Alexopoulos and
                  Yannis Charalabidis},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Clustering legal artifacts using text mining},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {65--70},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494202},
  doi          = {10.1145/3494193.3494202},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LachanaLAC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LiutkeviciusE21,
  author       = {Markko Liutkevicius and
                  Regina Erlenheim},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Validating the usage of Occupational Classification Systems in the
                  Process of Creating a National Virtual Competency Assistant within
                  the {EU} Labor Market},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {254--259},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494228},
  doi          = {10.1145/3494193.3494228},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LiutkeviciusE21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LiutkeviciusGP21,
  author       = {Merilin Liutkevicius and
                  Teona Gelashvili and
                  Ingrid Pappel},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Bringing Innovation Towards Efficient Policy-making in ICT-enabled
                  Service Provision for Senior Citizens},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {97--103},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494207},
  doi          = {10.1145/3494193.3494207},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LiutkeviciusGP21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MacayaDC21,
  author       = {Javiera Fernanda Medina Macaya and
                  Soumaya I. Ben Dhaou and
                  Maria Alexandra Cunha},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Gendering the Smart Cities: : Addressing gender inequalities in urban
                  spaces},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {398--405},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494308},
  doi          = {10.1145/3494193.3494308},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MacayaDC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MancillaR21,
  author       = {Yolanda Mart{\'{\i}}nez Mancilla and
                  Ana Mar{\'{\i}}a Gonz{\'{a}}lez Ramos},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Transforming digital inclusion services to enhance women development
                  in Mexico},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {181--189},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494303},
  doi          = {10.1145/3494193.3494303},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MancillaR21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Manda21,
  author       = {More Ickson Manda},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Leadership and trust as key pillars in "smart governance" for inclusive
                  growth in the 4th Industrial Revolution {(4IR):} Evidence from South
                  Africa},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {308--315},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494235},
  doi          = {10.1145/3494193.3494235},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Manda21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MaragnoTGB21,
  author       = {Giulia Maragno and
                  Luca Tangi and
                  Luca Gastaldi and
                  Michele Benedetti},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {The spread of Artificial Intelligence in the public sector: a worldwide
                  overview},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {1--9},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494194},
  doi          = {10.1145/3494193.3494194},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MaragnoTGB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisraSD21,
  author       = {Harekrishna Misra and
                  Ankit Sontakke and
                  Rama Krushna Das},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {E-Government Service Demand Prediction and Forecasting during {COVID-19}
                  Pandemic: {SARIMA} Model based Exploration},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {548--551},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494281},
  doi          = {10.1145/3494193.3494281},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisraSD21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisuracaMA21,
  author       = {Gianluca Carlo Misuraca and
                  Rony Medaglia and
                  Vincenzo Aquaro},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Re-designing the {UN} e-Government Survey in light of the 2030 Agenda
                  for Sustainable Development: Towards a post-COVID digital society},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {198--202},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494221},
  doi          = {10.1145/3494193.3494221},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisuracaMA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Mitrou0L21,
  author       = {Lilian Mitrou and
                  Marijn Janssen and
                  Euripidis N. Loukis},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Human Control and Discretion in AI-driven Decision-making in Government},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {10--16},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494195},
  doi          = {10.1145/3494193.3494195},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Mitrou0L21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MondragonNLPZ21,
  author       = {Marina Ivette Ruiz Mondragon and
                  Marco Antonio Beltran Navarro and
                  Hanane Lasmi and
                  Ileana Palaco and
                  David Zamora},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Are we ready? Emerging-country civil servants' readiness towards a
                  data-driven public service},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {151--156},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494300},
  doi          = {10.1145/3494193.3494300},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MondragonNLPZ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MoreSS21,
  author       = {Ajay More and
                  Abhishek Sah and
                  Shilpa Singh},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Ushering a Trust-based Benefit Delivery Ecosystem in Rural India Powered
                  by Blockchain},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {51--56},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494200},
  doi          = {10.1145/3494193.3494200},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MoreSS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MukamurenziGI21,
  author       = {Solange Mukamurenzi and
                  {\AA}ke Gr{\"{o}}nlund and
                  Sirajul M. Islam},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {An Information Systems Artifact Approach to Evaluate e-Government
                  Services in Rwanda},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {316--323},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494304},
  doi          = {10.1145/3494193.3494304},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MukamurenziGI21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MurugesanL21,
  author       = {Sarala Murugesan and
                  Muralidhara Benakanahally Lakshminarasaiah},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {A survey on blockchain-based student certificate management system},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {44--50},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494199},
  doi          = {10.1145/3494193.3494199},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MurugesanL21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NagarajP21,
  author       = {Nikita Nagaraj and
                  Amit Prakash},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Digital biometric authentication and citizens' right to food: Neglect
                  of the 'local' in India's Aadhaar-enabled Public Distribution System},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {338--345},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494239},
  doi          = {10.1145/3494193.3494239},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NagarajP21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NielsenA21,
  author       = {Morten Meyerhoff Nielsen and
                  Waleed Kamaleldin Mahmoud Ali},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Governing and Monitoring the Digital Transformation: Assessing the
                  Qatari Experience since 2003},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {246--253},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494227},
  doi          = {10.1145/3494193.3494227},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NielsenA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NielsenM21,
  author       = {Morten Meyerhoff Nielsen and
                  Mercy Erhi Makpor},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Digital inclusion and gender-associated indicators: {A} critical review
                  of post-2010 literature},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {123--128},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494211},
  doi          = {10.1145/3494193.3494211},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NielsenM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NielsenS21,
  author       = {Mille Edith Nielsen and
                  S{\o}ren Skaarup},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {{IT} Portfolio management as a framework for managing Technical Debt:
                  Theoretical framework applied on a case study},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {89--96},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494296},
  doi          = {10.1145/3494193.3494296},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NielsenS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Nikiforova21,
  author       = {Anastasija Nikiforova},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Towards enrichment of the open government data: a stakeholder-centered
                  determination of High-Value Data sets for Latvia},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {367--372},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494243},
  doi          = {10.1145/3494193.3494243},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Nikiforova21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NizomutdinovK21,
  author       = {Boris Nizomutdinov and
                  Vladimir Kazak},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Development of a method for assessing the accessibility of the urban
                  environment for low-mobility groups of the population based on Google
                  Maps reviews},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {532--534},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494276},
  doi          = {10.1145/3494193.3494276},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NizomutdinovK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NizomutdinovU21,
  author       = {Boris Nizomutdinov and
                  Anna Borisovna Uglova},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Application of data from social networks for value-based management
                  of city development programs},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {520--522},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494272},
  doi          = {10.1145/3494193.3494272},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NizomutdinovU21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OzturkK21,
  author       = {Ediz Ozturk and
                  Taskin Ko{\c{c}}ak},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {A Holistic Methodology for Digital Governance Transition and Measuring
                  Its Effect on Enterprise Companies},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {146--150},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494214},
  doi          = {10.1145/3494193.3494214},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OzturkK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OzturkK21a,
  author       = {Ediz Ozturk and
                  Taskin Ko{\c{c}}ak},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {A Research for Measuring the Effects of {COVID-19} on Digital Transformation
                  within Enterprise Companies},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {517--519},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494271},
  doi          = {10.1145/3494193.3494271},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OzturkK21a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PalacinZAK21,
  author       = {Victoria Palacin and
                  Angelica Zundel and
                  Vincenzo Aquaro and
                  Wai{-}Min Kwok},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Reframing E-participation for Sustainable Development},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {172--180},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494218},
  doi          = {10.1145/3494193.3494218},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PalacinZAK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PapadopoulosC21,
  author       = {Theodoros Papadopoulos and
                  Yannis Charalabidis},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Developing a National Strategy for Artificial Intelligence: The case
                  of Greece: This document presents and discusses the development and
                  the contents of the Greek national {AI} strategy},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {17--24},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494196},
  doi          = {10.1145/3494193.3494196},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PapadopoulosC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PatergiannakiP21,
  author       = {Zoi Patergiannaki and
                  Yannis A. Pollalis},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {eGovernment Strategies' Evaluation: {A} qualitative comparative analysis
                  on eGovernment strategic objectives set over the years by the European
                  Commission and the Greek government},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {216--222},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494223},
  doi          = {10.1145/3494193.3494223},
  timestamp    = {Wed, 27 Dec 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PatergiannakiP21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PegoriniSOPW21,
  author       = {Jessica Iara Pegorini and
                  Alinne Cristinne Corr{\^{e}}a Souza and
                  Andr{\'{e}} Roberto Ortoncelli and
                  Rodrigo Tomaz Pagno and
                  Newton Carlos Will},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Security and Threats in the Brazilian e-Voting System: {A} Documentary
                  Case Study Based on Public Security Tests},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {157--164},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494301},
  doi          = {10.1145/3494193.3494301},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PegoriniSOPW21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PintoM21,
  author       = {Fernando Bichara Pinto and
                  Marie Anne Macadar},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Using chatbots to enlarge human capabilities - insights from a pandemic
                  context},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {555--557},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494283},
  doi          = {10.1145/3494193.3494283},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PintoM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PitogoM21,
  author       = {Vicente A. Pitogo and
                  Francisco Magno},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Technology-mediated Citizens' Co-Production on Disaster Management:
                  The case of highly urbanized city},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {476--480},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494259},
  doi          = {10.1145/3494193.3494259},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PitogoM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PrakashG21,
  author       = {Sushil Prakash and
                  Ilaventhan Gunalan},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Developing Digital Governance for Managing the Challenges of the {COVID-19}
                  Pandemic - Case Study India},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {541--543},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494279},
  doi          = {10.1145/3494193.3494279},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PrakashG21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PriftisT21,
  author       = {Athanasios Priftis and
                  Jean{-}Philippe Trabichet},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Open Government benchmarking for the State of Geneva},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {373--380},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494244},
  doi          = {10.1145/3494193.3494244},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PriftisT21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Rak21,
  author       = {Richard Rak},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Internet of Healthcare: Opportunities and Legal Challenges in Internet
                  of Things-Enabled Telehealth Ecosystems},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {481--484},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494260},
  doi          = {10.1145/3494193.3494260},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Rak21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RamosLSA21,
  author       = {Luis Felipe Miranda Ramos and
                  Mariana Lameiras and
                  Delfina Soares and
                  Lu{\'{\i}}s Amaral},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Who is behind the scenes of the {ICT} backstage? {A} study of the
                  {ICT} resources in local governments},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {165--171},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494302},
  doi          = {10.1145/3494193.3494302},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RamosLSA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ReisBFC21,
  author       = {Luiz Claudio Diogo Reis and
                  Fl{\'{a}}via Cristina Bernardini and
                  Simone Bacellar Leal Ferreira and
                  Claudia Cappelli},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Exploring the Challenges of {ICT} Governance in Brazilian Smart Cities},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {429--435},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494251},
  doi          = {10.1145/3494193.3494251},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ReisBFC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RodriguezBB21,
  author       = {Miguel Alvarez Rodriguez and
                  Florian Barth{\'{e}}lemy and
                  Alexandre Beaufays},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Analysis of the usage of the Core Public Service Vocabulary Application
                  Profile},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {500--502},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494315},
  doi          = {10.1145/3494193.3494315},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RodriguezBB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RodriguezCGDET21,
  author       = {Miguel Alvarez Rodriguez and
                  Allegra Crahay and
                  Debora Di Giacomo and
                  Chloe Dussutour and
                  Ghita Ennadif and
                  Sara Talpo},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Public administrations' digital response to {COVID-19} in the European
                  Union: a closer look at the enabling factors},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {494--496},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494314},
  doi          = {10.1145/3494193.3494314},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RodriguezCGDET21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RoutzouniVKGP21,
  author       = {Athanasia Routzouni and
                  Nikolaos Dimitrios (Nikos) Vasilakis and
                  Spiros Kapetanakis and
                  Stefanos Gritzalis and
                  Athanasia Pouloudi},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Public sector innovation through design thinking: Applying a participatory
                  policy design practice to support the formulation of a national digital
                  transformation strategy},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {104--110},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494208},
  doi          = {10.1145/3494193.3494208},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RoutzouniVKGP21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SadawiN21,
  author       = {Alia Al Sadawi and
                  Malick M. Ndiaye},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Blockchain-based carbon trading mechanism to elevate governance and
                  smartness},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {34--43},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494198},
  doi          = {10.1145/3494193.3494198},
  timestamp    = {Sat, 04 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SadawiN21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SchalkwykC21,
  author       = {Fran{\c{c}}ois van Schalkwyk and
                  Michael Canares},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Public procurement and social inclusion in the network society},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {136--145},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494299},
  doi          = {10.1145/3494193.3494299},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SchalkwykC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ShajiDD21,
  author       = {Irene Anna Shaji and
                  Gayatri Doctor and
                  Poornima Dore},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Data-driven decision-making in Indian Smart Cities: Promoting data
                  culture, use cases and visualization},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {346--351},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494240},
  doi          = {10.1145/3494193.3494240},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ShajiDD21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SharmaK021,
  author       = {Swapnil Sharma and
                  Arpan Kumar Kar and
                  M. P. Gupta},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Unpacking Digital Accountability: Ensuring efficient and answerable
                  e-governance service delivery},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {260--269},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494229},
  doi          = {10.1145/3494193.3494229},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SharmaK021.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ShivashankarB21,
  author       = {Karthik Shivashankar and
                  Venkat Bakthavatchaalam},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Smart Municipal Governance System Using Confluence of Technologies
                  in a Developing Country Scenario},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {535--537},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494277},
  doi          = {10.1145/3494193.3494277},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ShivashankarB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SiaperaDP21,
  author       = {Maria Siapera and
                  Konstantinos Douloudis and
                  Andriana Prentza},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {A Common Data Model for Once-Only Cross-Border Data Exchanges in Europe},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {223--230},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494224},
  doi          = {10.1145/3494193.3494224},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SiaperaDP21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaFS21,
  author       = {Jo{\~{a}}o Marco C. Silva and
                  Vitor Fonte and
                  Ant{\'{o}}nio Sousa},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Towards a bottom-up approach to inclusive digital identity systems},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {523--525},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494317},
  doi          = {10.1145/3494193.3494317},
  timestamp    = {Fri, 30 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaFS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaTC21,
  author       = {Alandey Severo Leite da Silva and
                  Antonio Alberto Teixeira and
                  Tatiana Carvalho Ramos Cavalcanti},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {The Digital Divide and the Smart Digital Governance in Brazil: : Tensions
                  between the skills of multiple policy areas and the needs of society},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {129--135},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494298},
  doi          = {10.1145/3494193.3494298},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaTC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SofouR21,
  author       = {Anastasia Sofou and
                  Miguel Alvarez Rodriguez},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Using Linked Open Data for automating digital public administration
                  reporting},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {497--499},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494265},
  doi          = {10.1145/3494193.3494265},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SofouR21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SowinskaKSDD21,
  author       = {Monika Sowinska and
                  Barbora Kudzmanaite and
                  Maha Shaikh and
                  Vivien Devenyi and
                  Chloe Dussutour},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Guidelines for Sustainable Open Source Communities in the Public Sector:
                  5 key lessons: Practical guidelines for public sector representatives
                  on how to join or establish and maintain sustainable open source communities},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {491--493},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494313},
  doi          = {10.1145/3494193.3494313},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SowinskaKSDD21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SpitzerW21,
  author       = {Vera Spitzer and
                  Maria A. Wimmer},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Conception of a digital mobility platform for citizens in rural areas},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {414--421},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494249},
  doi          = {10.1145/3494193.3494249},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SpitzerW21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TeranPWP21,
  author       = {Luis Ter{\'{a}}n and
                  Jhonny Pincay and
                  Ivo Wallimann{-}Helmer and
                  Edy Portmann},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {A Literature Review on Digital Ethics from a Humanistic and Sustainable
                  Perspective},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {57--64},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494295},
  doi          = {10.1145/3494193.3494295},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/TeranPWP21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TsakmakidouSP21,
  author       = {Aikaterini Tsakmakidou and
                  Panagiotis Stamatis and
                  Evdokia Patta{-}Apostolidi},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Innovative tools for the management of feral goats.: Local authority's
                  digital governance attempts to control and reduce the number of escaped/unattended
                  domesticated goats on the island of Rhodes Greece},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {503--505},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494267},
  doi          = {10.1145/3494193.3494267},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TsakmakidouSP21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ValottoJLA21,
  author       = {Daniel S. Valotto and
                  Yohanna Juk and
                  Beatriz B. B. Lanza and
                  Thiago Jose Tavares Avila},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Diagnosis of Brazilian Subnational Government Service Portals},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {331--337},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494306},
  doi          = {10.1145/3494193.3494306},
  timestamp    = {Tue, 18 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ValottoJLA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VirkarLA21,
  author       = {Shefali Virkar and
                  Euripidis N. Loukis and
                  Charalampos Alexopoulos},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {A Methodology for Evaluating Advanced Legal Data Infrastructures},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {80--88},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494205},
  doi          = {10.1145/3494193.3494205},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VirkarLA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZambranoS21,
  author       = {Raul Zambrano and
                  Jenny Marcela S{\'{a}}nchez{-}Torres},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {{AI} Public Policies in Latin America: Disruption or more of the same?},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {25--33},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494294},
  doi          = {10.1145/3494193.3494294},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ZambranoS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZeletiCK21,
  author       = {Fatemeh Ahmadi Zeleti and
                  Helena Campbell and
                  Rhoda Kerins},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {Data Federation Approach to Health and Wellbeing Knowledge Base -
                  The Case of Hale{\&}Hearty Project},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {506--508},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494268},
  doi          = {10.1145/3494193.3494268},
  timestamp    = {Mon, 17 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ZeletiCK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZeletiWOM21,
  author       = {Fatemeh Ahmadi Zeleti and
                  Grace S. Walsh and
                  Adegboyega Ojo and
                  Emer Mulligan},
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {A Case of the Governance of Digital Technology in Tax Administration},
  booktitle    = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  pages        = {298--307},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193.3494234},
  doi          = {10.1145/3494193.3494234},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ZeletiWOM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2021,
  editor       = {Euripides N. Loukis and
                  Marie Anne Macadar and
                  Morten Meyerhoff Nielsen and
                  M{\'{a}}rio Peixoto},
  title        = {{ICEGOV} 2021: 14th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, October 6 - 8, 2021},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3494193},
  doi          = {10.1145/3494193},
  isbn         = {978-1-4503-9011-8},
  timestamp    = {Tue, 21 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/2021.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Al-LawatiB20,
  author       = {Ali Hussain Al{-}Lawati and
                  Lu{\'{\i}}s Soares Barbosa},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Towards a register-based census in Oman},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {823--826},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428631},
  doi          = {10.1145/3428502.3428631},
  timestamp    = {Fri, 09 Apr 2021 16:58:30 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Al-LawatiB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlarabiatSE20,
  author       = {Ayman Alarabiat and
                  Delfina Soares and
                  Elsa Estevez},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Municipalities e-Participation initiatives through Facebook: citizens
                  perspective},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {551--559},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428585},
  doi          = {10.1145/3428502.3428585},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AlarabiatSE20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlexopoulosSBKP20,
  author       = {Panagiotis Alexopoulos and
                  Maria Smyrli and
                  Vasilios Bagiokos and
                  Ioannis Kokaras and
                  Theodora Petroula},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {An executive project management approach to e-Government},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {263--266},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428539},
  doi          = {10.1145/3428502.3428539},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AlexopoulosSBKP20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AnastasopoulouM20,
  author       = {Kalliopi Anastasopoulou and
                  Pasquale Mari and
                  Aimilia Magkanaraki and
                  Emmanouil G. Spanakis and
                  Matteo Merialdo and
                  Vangelis Sakkalis and
                  Sabina Magalini},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Public and private healthcare organisations: a socio-technical model
                  for identifying cybersecurity aspects},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {168--175},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428525},
  doi          = {10.1145/3428502.3428525},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AnastasopoulouM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ArA20,
  author       = {Anil Yasin Ar and
                  Asad Abbas},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Government ICT-based cross sectoral collaboration strategy for financial
                  support of low-income families during the {COVID-19} pandemic},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {560--563},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428586},
  doi          = {10.1145/3428502.3428586},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ArA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AzambujaPK20,
  author       = {Luiza Schuch de Azambuja and
                  Gabriela Viale Pereira and
                  Robert Krimmer},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Clearing the existing fog over the smart sustainable city concept:
                  highlighting the importance of governance},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {628--637},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428595},
  doi          = {10.1145/3428502.3428595},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AzambujaPK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Backhouse20,
  author       = {Judy Backhouse},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {A taxonomy of measures for smart cities},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {609--619},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428593},
  doi          = {10.1145/3428502.3428593},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Backhouse20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Balakrishna20,
  author       = {Sundar Balakrishna},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Connecting the unconnected: innovations in mobile government in the
                  Indian state of Andhra Pradesh},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {442--451},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428571},
  doi          = {10.1145/3428502.3428571},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Balakrishna20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Batista20,
  author       = {Lucas Meirelles Toledo Ramos Batista},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Platforms real estate: a brief analysis of what the literature contains
                  and lacks},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {682--685},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428603},
  doi          = {10.1145/3428502.3428603},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Batista20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BellantuonoMATA20,
  author       = {Loredana Bellantuono and
                  Alfonso Monaco and
                  Nicola Amoroso and
                  Sabina Tangaro and
                  Vincenzo Aquaro and
                  Roberto Bellotti},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Mapping digital governance projects through complex networks},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {230--233},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428535},
  doi          = {10.1145/3428502.3428535},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BellantuonoMATA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BolgovC20,
  author       = {Radomir V. Bolgov and
                  Andrei V. Chugunov},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {From open budget to participatory budgeting in the context of the
                  Eurasian Digital Agenda},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {535--543},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428583},
  doi          = {10.1145/3428502.3428583},
  timestamp    = {Wed, 23 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BolgovC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BolivarAA20,
  author       = {Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Cristina Alcaide{-}Mu{\~{n}}oz and
                  Laura Alcaide{-}Mu{\~{n}}oz},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Characterising smart initiatives' planning in Smart Cities: an empirical
                  analysis in Spanish Smart Cities},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {585--595},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428590},
  doi          = {10.1145/3428502.3428590},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BolivarAA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BourguignonAM20,
  author       = {Milber Fernandes Morais Bourguignon and
                  Vanessa da Rocha Santos Almeida and
                  Marie Anne Macadar},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Blockchain technology to improve transparency in the Brazilian destatization
                  process: the case of {BNDES}},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {152--156},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428522},
  doi          = {10.1145/3428502.3428522},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BourguignonAM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Bower20,
  author       = {Linda Lee Bower},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Digital transformation of public services and administration: a case
                  study of Bulgaria},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {267--270},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428540},
  doi          = {10.1145/3428502.3428540},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Bower20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BrancoKSM20,
  author       = {Te{\'{o}}filo T. Branco Jr. and
                  Ilka M. Kawashita and
                  Filipe de S{\'{a}}{-}Soares and
                  Cl{\'{a}}udio N. Monteiro},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {An IoT application case study to optimize electricity consumption
                  in the government sector},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {70--81},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428511},
  doi          = {10.1145/3428502.3428511},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BrancoKSM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BrunoLCDMPM20,
  author       = {Ilenia Bruno and
                  Georges Lobo and
                  Beatrice Valente Covino and
                  Alessandro Donarelli and
                  Valeria Marchetti and
                  Anna Schiavone Panni and
                  Francesco Molinari},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Technology readiness revisited: a proposal for extending the scope
                  of impact assessment of European public services},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {369--380},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428552},
  doi          = {10.1145/3428502.3428552},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BrunoLCDMPM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BundinMR20,
  author       = {Mikhail Bundin and
                  Aleksei Martynov and
                  Fedor Rumyantsev},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Legal framework for self-driving cars: the case of Russia},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {206--213},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428531},
  doi          = {10.1145/3428502.3428531},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BundinMR20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Cahlikova20,
  author       = {Tereza Cahlikova},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {The implementation of a digital curriculum on the local level: lessons
                  from a Swiss case study},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {184--191},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428528},
  doi          = {10.1145/3428502.3428528},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Cahlikova20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CaneteTSA20,
  author       = {Denisse Ca{\~{n}}ete and
                  Romina Torres and
                  Rodrigo Salas and
                  Hern{\'{a}}n Astudillo},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Framework to prioritize digital transformation initiatives based on
                  the country's development impact},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {477--484},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428575},
  doi          = {10.1145/3428502.3428575},
  timestamp    = {Fri, 13 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CaneteTSA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CarvalhoS20,
  author       = {Joana Carvalho and
                  Rui Dinis Sousa},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Exploring the case of a local food bank to understand information
                  technology use in government information networks},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {564--567},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428587},
  doi          = {10.1145/3428502.3428587},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CarvalhoS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Castillo20,
  author       = {Aryam Salazar Castillo},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Measures to safeguard food security during {COVID-19:} the experience
                  of the sowing plan in Venezuela},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {396--399},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428555},
  doi          = {10.1145/3428502.3428555},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Castillo20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CastilloTMG20,
  author       = {Aryam Salazar Castillo and
                  Rosa S{\'{a}}nchez Tortolero and
                  Jorbin Mart{\'{\i}}nez Medina and
                  Jean Carlo M{\'{a}}rquez Gonz{\'{a}}lez},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Participation of persons with disabilities in grassroots organizations
                  (OBPPs) through the Community Integration System {(SINCO)}},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {287--297},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428543},
  doi          = {10.1145/3428502.3428543},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CastilloTMG20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Ceballos-Zuluaga20,
  author       = {Andrea Ceballos{-}Zuluaga and
                  Luis Daniel Benavides Navarro and
                  Victoria Eugenia Ospina{-}Becerra},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Towards a measuring framework for knowledge creation in smart cities},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {646--653},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428597},
  doi          = {10.1145/3428502.3428597},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Ceballos-Zuluaga20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CharalabidisL20,
  author       = {Yannis Charalabidis and
                  Zoi Lachana},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {On the science foundation of digital governance and transformation},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {214--221},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428532},
  doi          = {10.1145/3428502.3428532},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CharalabidisL20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CharalabidisPD20,
  author       = {Yannis Charalabidis and
                  Charalampos Papadopoulos and
                  Athanasios Davalas},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Defining a digital city strategy in a collaborative way: the case
                  of Kavala, Greece},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {254--262},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428538},
  doi          = {10.1145/3428502.3428538},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CharalabidisPD20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChesnevarGME20,
  author       = {Carlos Iv{\'{a}}n Ches{\~{n}}evar and
                  Mar{\'{\i}}a Paula Gonz{\'{a}}lez and
                  Ana Gabriela Maguitman and
                  Elsa Estevez},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {A first approach towards integrating computational argumentation in
                  cognitive cities},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {25--32},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428506},
  doi          = {10.1145/3428502.3428506},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChesnevarGME20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChiarelliKRR20,
  author       = {Federico Chiarelli and
                  Barbora Kudzmanaite and
                  Giorgio Cacciaguerra Ranghieri and
                  Miguel Alvarez Rodriguez},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {The {EIF} monitoring mechanism},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {811--814},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428627},
  doi          = {10.1145/3428502.3428627},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChiarelliKRR20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChichkovaBV20,
  author       = {Natalia Chichkova and
                  Alena Begler and
                  Vitaly Vlasov},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Modeling city land use with an ontology},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {851--854},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428638},
  doi          = {10.1145/3428502.3428638},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ChichkovaBV20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DasPM20,
  author       = {Rama Krushna Das and
                  Manisha Panda and
                  Harekrishna Misra},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Decision support grievance redressal system using sentence sentiment
                  analysis},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {17--24},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428505},
  doi          = {10.1145/3428502.3428505},
  timestamp    = {Thu, 21 Jan 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DasPM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DaviesP20,
  author       = {Jonathan Davies and
                  Rob Procter},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Online platforms of public participation: a deliberative democracy
                  or a delusion?},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {746--753},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428614},
  doi          = {10.1145/3428502.3428614},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DaviesP20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DemirdovenCK20,
  author       = {Burcu Demirdoven and
                  Ecem Buse Sevinc Cubuk and
                  Naci Karkin},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Establishing relational trust in e-Participation: a systematic literature
                  review to propose a model},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {341--348},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428549},
  doi          = {10.1145/3428502.3428549},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DemirdovenCK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DietelH20,
  author       = {Maria Dietel and
                  Moreen Heine},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Agility in public sector {IT} projects},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {803--806},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428625},
  doi          = {10.1145/3428502.3428625},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DietelH20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ErlenheimDT20,
  author       = {Regina Erlenheim and
                  Dirk Draheim and
                  Kuldar Taveter},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Identifying design principles for proactive services through systematically
                  understanding the reactivity-proactivity spectrum},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {452--458},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428572},
  doi          = {10.1145/3428502.3428572},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ErlenheimDT20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FilatovaV20,
  author       = {Olga Filatova and
                  Daniil Volkovskii},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {The online discourse as a form of e-Participation: the experience
                  of internet discourse research},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {326--333},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428547},
  doi          = {10.1145/3428502.3428547},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/FilatovaV20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Gerontas20,
  author       = {Alexandros Gerontas},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Towards an e-Government semantic interoperability assessment framework},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {767--774},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428617},
  doi          = {10.1145/3428502.3428617},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Gerontas20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GlauserSK20,
  author       = {Christoph Glauser and
                  Loris Schmid and
                  Mascha Kurpicz{-}Briki},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Identifying the public interest in {COVID-19} contact tracing apps
                  in Switzerland based on online search behavior},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {120--123},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428517},
  doi          = {10.1145/3428502.3428517},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/GlauserSK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GostojicLG20,
  author       = {Stevan Gostojic and
                  Biljana Ledenican and
                  Nenad Grsic},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Digitizing parliaments: a case study of Serbia},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {705--710},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428606},
  doi          = {10.1145/3428502.3428606},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GostojicLG20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GulateeYGGSP20,
  author       = {Yenisel Gulatee and
                  Qianli Yuan and
                  Mila Gasc{\'{o}}{-}Hern{\'{a}}ndez and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Megan K. Sutherland{-}Mitzner and
                  Theresa A. Pardo},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Technology adoption for emergency preparedness and response in rural
                  areas: identifying the main determinants},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {469--476},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428574},
  doi          = {10.1145/3428502.3428574},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/GulateeYGGSP20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GuptaP20,
  author       = {Rajan Gupta and
                  Saibal Kumar Pal},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Effective inclusion of citizens through e-Governance services: case
                  study of direct benefit transfer in India},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {787--790},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428621},
  doi          = {10.1145/3428502.3428621},
  timestamp    = {Thu, 17 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GuptaP20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HanbalPS20,
  author       = {Rajesh Dinesh Hanbal and
                  Amit Prakash and
                  Janaki Srinivasan},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Who drives data in data-driven governance?: The politics of data production
                  in India's livelihood program},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {485--493},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428576},
  doi          = {10.1145/3428502.3428576},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/HanbalPS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HeineS20,
  author       = {Moreen Heine and
                  Matthias Schmid},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Methods and tools in the early stages of legislation},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {799--802},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428624},
  doi          = {10.1145/3428502.3428624},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HeineS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Hooda20,
  author       = {Apeksha Hooda},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Interplay of core-competencies leading to the implementation of future-oriented
                  and sustainable e-Governance: a mixed method research},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {404--409},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428557},
  doi          = {10.1145/3428502.3428557},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Hooda20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/IsagahM20,
  author       = {Tupokigwe Isagah and
                  Albogast Musabila},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Recommendations for artificial intelligence implementation in African
                  governments: results from researchers and practitioners of {AI/ML}},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {82--89},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428512},
  doi          = {10.1145/3428502.3428512},
  timestamp    = {Sun, 06 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/IsagahM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JamiesonWM20,
  author       = {David Jamieson and
                  Rob Wilson and
                  Mike Martin},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Is the GaaP wider than we think?: Applying a sociotechnical lens to
                  Government-as-a-Platform},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {514--517},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428580},
  doi          = {10.1145/3428502.3428580},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/JamiesonWM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KalogirouDDCDL20,
  author       = {Victoria Kalogirou and
                  Sander van Dooren and
                  Ilias Dimopoulos and
                  Yannis Charalabidis and
                  Jean{-}Paul De{-}Baets and
                  Georges Lobo},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Linked government data hub, an ontology agnostic data harvester and
                  {API}},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {779--782},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428619},
  doi          = {10.1145/3428502.3428619},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KalogirouDDCDL20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KalogirouSC20,
  author       = {Victoria Kalogirou and
                  Antonios Stasis and
                  Yannis Charalabidis},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Adapting national interoperability frameworks beyond {EIF} 3.0: the
                  case of Greece},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {234--243},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428536},
  doi          = {10.1145/3428502.3428536},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KalogirouSC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KapsaM20,
  author       = {Izabela Kapsa and
                  Magdalena Musial{-}Karg},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {E-Government in Poland in public data and opinions of Poles: empirical
                  analysis},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {419--429},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428559},
  doi          = {10.1145/3428502.3428559},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KapsaM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KarachayCN20,
  author       = {Vitalina Karachay and
                  Andrei V. Chugunov and
                  Ruzhena Neustroeva},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Participatory budgeting and e-Participation in smart cities: comparative
                  overview},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {835--838},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428634},
  doi          = {10.1145/3428502.3428634},
  timestamp    = {Mon, 06 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KarachayCN20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KarachayPKP20,
  author       = {Vitalina Karachay and
                  Dmitry Prokudin and
                  Olga Kononova and
                  Daria Pilyasova},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Sociocultural information urban space in smart city context},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {568--575},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428588},
  doi          = {10.1145/3428502.3428588},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KarachayPKP20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KariukiAO20,
  author       = {Paul Kariuki and
                  Jude A. Adeleke and
                  Lizzy Oluwatoyin Ofusori},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {The role of open data in enabling fiscal transparency and accountability
                  in municipalities in Africa: South Africa and Nigeria case studies},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {410--418},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428558},
  doi          = {10.1145/3428502.3428558},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KariukiAO20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kaushik20,
  author       = {Anjali Kaushik},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {New technology interventions including blockchain technology in land
                  record and registry management in India},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {143--151},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428521},
  doi          = {10.1145/3428502.3428521},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Kaushik20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KhanZ20,
  author       = {Saima Khan and
                  Moinul Zaber},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Understanding the responsiveness of local-level e-Governance platforms
                  of Bangladesh},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {400--403},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428556},
  doi          = {10.1145/3428502.3428556},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KhanZ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KleimanMJ20,
  author       = {Fernando Kleiman and
                  Sebastiaan A. Meijer and
                  Marijn Janssen},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Behavioral factors influencing the opening of government data by civil
                  servants: initial findings from the literature},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {529--534},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428582},
  doi          = {10.1145/3428502.3428582},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KleimanMJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KoulizakisL20,
  author       = {Ioannis Koulizakis and
                  Euripides N. Loukis},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {A development framework for blockchain technologies in digital government},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {129--136},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428519},
  doi          = {10.1145/3428502.3428519},
  timestamp    = {Mon, 01 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KoulizakisL20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KyriakouEP20,
  author       = {Niki Kyriakou and
                  Loukis Euripides and
                  Dimitropoulou Paraskevi},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Factors affecting cloud storage adoption by Greek municipalities},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {244--253},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428537},
  doi          = {10.1145/3428502.3428537},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KyriakouEP20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LameirasCSD20,
  author       = {Mariana Lameiras and
                  Maria Jo{\~{a}}o Costa and
                  Delfina Soares and
                  Soumaya I. Ben Dhaou},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Key indicators for justice: evidence-based research for policy-making},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {827--830},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428632},
  doi          = {10.1145/3428502.3428632},
  timestamp    = {Thu, 15 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LameirasCSD20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LanzaGP20,
  author       = {Beatriz Barreto Brasileiro Lanza and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Theresa A. Pardo},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {What makes a city smart?: Reconsidering the core components in the
                  Brazilian context},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {638--645},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428596},
  doi          = {10.1145/3428502.3428596},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LanzaGP20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Lee-Geiller20,
  author       = {Seulki Lee{-}Geiller},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Conditions influencing e-Participation: a cross-country comparative
                  mixed methods analysis},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {754--761},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428615},
  doi          = {10.1145/3428502.3428615},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Lee-Geiller20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LeventisAF20,
  author       = {Sotiris Leventis and
                  Vassileios{-}Marios Anastassiou and
                  Fotios Fitsilis},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Application of enterprise integration patterns for the digital transformation
                  of parliamentary control},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {738--741},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428612},
  doi          = {10.1145/3428502.3428612},
  timestamp    = {Fri, 24 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LeventisAF20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Li20,
  author       = {Lue Li},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Macao government fights the {COVID-19} epidemics with the help of
                  e-Government and big data},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {112--115},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428515},
  doi          = {10.1145/3428502.3428515},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Li20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LivaCMGB20,
  author       = {Giovanni Liva and
                  Cristiano Codagnone and
                  Gianluca Misuraca and
                  Vaida Gineikyte and
                  Egidijus Barcevicius},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Exploring digital government transformation: a literature review},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {502--509},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428578},
  doi          = {10.1145/3428502.3428578},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LivaCMGB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LoutsarisC20,
  author       = {Michalis Avgerinos Loutsaris and
                  Yannis Charalabidis},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Legal informatics from the aspect of interoperability: a review of
                  systems, tools and ontologies},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {731--737},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428611},
  doi          = {10.1145/3428502.3428611},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LoutsarisC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LucianoW20,
  author       = {Edimara M. Luciano and
                  Guilherme Costa Wiedenh{\"{o}}ft},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {The role of organizational citizenship behavior and strategic alignment
                  in increasing the generation of public value through digital transformation},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {494--501},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428577},
  doi          = {10.1145/3428502.3428577},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LucianoW20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MahrooqiB20,
  author       = {Shaima Al Mahrooqi and
                  Judy Backhouse},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Selecting indicators for the Smart City Pilot in Knowledge Oasis Muscat
                  (KOM), Sultanate of Oman},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {791--794},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428622},
  doi          = {10.1145/3428502.3428622},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MahrooqiB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MalhotraA20,
  author       = {Charru Malhotra and
                  Rashmi Anand},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Accelerating public service delivery in India: application of internet
                  of things and artificial intelligence in agriculture},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {62--69},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428510},
  doi          = {10.1145/3428502.3428510},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MalhotraA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MargaritiAPSA20,
  author       = {Vicky Margariti and
                  Dimosthenis Anagnostopoulos and
                  Anastasia Papastilianou and
                  Teta Stamati and
                  Sofia Angeli},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Assessment of organizational interoperability in e-Government: a new
                  model and tool for assessing organizational interoperability maturity
                  of a public service in practice},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {298--308},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428544},
  doi          = {10.1145/3428502.3428544},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MargaritiAPSA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MezaacheM20,
  author       = {Kaouther Mezaache and
                  Latifa Mahdaoui},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Law analysis to support public process design},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {742--745},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428613},
  doi          = {10.1145/3428502.3428613},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MezaacheM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisraO20,
  author       = {Harekrishna Misra and
                  Adegboyega Ojo},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Making the smart region transition: towards a conceptual and assessment
                  framework},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {662--669},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428599},
  doi          = {10.1145/3428502.3428599},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisraO20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisuracaNB20,
  author       = {Gianluca Misuraca and
                  Colin van Noordt and
                  Anys Boukli},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {The use of {AI} in public services: results from a preliminary mapping
                  across the {EU}},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {90--99},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428513},
  doi          = {10.1145/3428502.3428513},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MisuracaNB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MougiakouCAVVMA20,
  author       = {Eleni Mougiakou and
                  Anastasia Christaki and
                  Giouli Athousaki and
                  Theodoros Vakkas and
                  George Velegrakis and
                  Pantelis Mitropoulos and
                  Thanos Andritsos and
                  Dimitris Poulios and
                  Kostas Vourekas and
                  Sofia Tsadari and
                  Anastasios Manos and
                  Spyros Tzortzis},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Participatory urban planning through online webGIS platform: operations
                  and tools},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {831--834},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428633},
  doi          = {10.1145/3428502.3428633},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MougiakouCAVVMA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MulderD20,
  author       = {Evert{-}Jan Mulder and
                  Renz Davits},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {On the impact of technology on the workforce of government},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {815--818},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428629},
  doi          = {10.1145/3428502.3428629},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MulderD20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Musyaffa0J20,
  author       = {Fathoni A. Musyaffa and
                  Jens Lehmann and
                  Hajira Jabeen},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Cross-administration comparative analysis of open fiscal data},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {459--468},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428573},
  doi          = {10.1145/3428502.3428573},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Musyaffa0J20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NascimentoO20,
  author       = {B{\'{a}}rbara Luiza Coutinho do Nascimento and
                  Alexandre Rodrigues de Oliveira},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Enabling anonymous whistleblowing through online reporting mechanisms
                  in Brazil},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {783--786},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428620},
  doi          = {10.1145/3428502.3428620},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NascimentoO20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NiroomandH20,
  author       = {Kian Niroomand and
                  Moreen Heine},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Change capability: an indicator-based case study on the example of
                  the German refugee crisis},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {199--205},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428530},
  doi          = {10.1145/3428502.3428530},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NiroomandH20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NoordtM20,
  author       = {Colin van Noordt and
                  Gianluca Misuraca},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Evaluating the impact of artificial intelligence technologies in public
                  services: towards an assessment framework},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {8--16},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428504},
  doi          = {10.1145/3428502.3428504},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/NoordtM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PaiA20,
  author       = {Rajesh R. Pai and
                  Sreejith Alathur},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Determinants of mobile health application awareness and use in India:
                  an empirical analysis},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {576--584},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428589},
  doi          = {10.1145/3428502.3428589},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PaiA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PakhalovRA20,
  author       = {Alexander M. Pakhalov and
                  Natalia A. Rozhkova and
                  Charalampos Alexopoulos},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Assessing the quality of e-Government services for entrepreneurship:
                  a comparative study in Russia's regions},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {315--325},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428546},
  doi          = {10.1145/3428502.3428546},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PakhalovRA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PapadopoulosC20,
  author       = {Theodoros Papadopoulos and
                  Yannis Charalabidis},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {What do governments plan in the field of artificial intelligence?:
                  Analysing national {AI} strategies using {NLP}},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {100--111},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428514},
  doi          = {10.1145/3428502.3428514},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PapadopoulosC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PerdomoAM20,
  author       = {Augusto Perdomo and
                  Winner Arteaga and
                  Lennys Medina},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {{SINCO} GU{\'{A}}RICO communication model: an experience of e-Governance
                  in Venezuela 2019},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {222--225},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428533},
  doi          = {10.1145/3428502.3428533},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PerdomoAM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PereiraLG20,
  author       = {Gabriela Viale Pereira and
                  Luis F. Luna{-}Reyes and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Governance innovations, digital transformation and the generation
                  of public value in Smart City initiatives},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {602--608},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428592},
  doi          = {10.1145/3428502.3428592},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PereiraLG20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PereiraWR20,
  author       = {Gabriela Viale Pereira and
                  Maria A. Wimmer and
                  Alexander Ronzhyn},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Research needs for disruptive technologies in smart cities},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {620--627},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428594},
  doi          = {10.1145/3428502.3428594},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PereiraWR20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Perkins20,
  author       = {Matthew Perkins},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Is your city fast enough to be smart?},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {596--601},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428591},
  doi          = {10.1145/3428502.3428591},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Perkins20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PitogoR20,
  author       = {Vicente A. Pitogo and
                  Christine Diane Lim{-}Ramos},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Social media enabled e-Participation: a lexicon-based sentiment analysis
                  using unsupervised machine learning},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {518--528},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428581},
  doi          = {10.1145/3428502.3428581},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PitogoR20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PrakashG20,
  author       = {Sushil Prakash and
                  Ilaventhan Gunalan},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {A new business model for digital governance of public records using
                  blockchain},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {124--128},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428518},
  doi          = {10.1145/3428502.3428518},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PrakashG20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PrakashG20a,
  author       = {Sushil Prakash and
                  Ilaventhan Gunalan},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {An empirical framework for digital government assessment},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {271--278},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428541},
  doi          = {10.1145/3428502.3428541},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PrakashG20a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/QueirozM20,
  author       = {Luiz Felipe Ribeiro Barbalat Queiroz and
                  Marie Anne Macadar},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Petrobras' operation center: an oil and gas Brazilian company case},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {819--822},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428630},
  doi          = {10.1145/3428502.3428630},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/QueirozM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Quintero-Angulo20,
  author       = {Raissa Angie Daniela Quintero{-}Angulo and
                  Jenny Marcela S{\'{a}}nchez{-}Torres and
                  Diana Marcela Cardona{-}Rom{\'{a}}n},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Problem areas in e-Participation: a systematic review},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {544--550},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428584},
  doi          = {10.1145/3428502.3428584},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Quintero-Angulo20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Ramos20,
  author       = {Luis Felipe M. Ramos},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Evaluating privacy during the {COVID-19} public health emergency:
                  the case of facial recognition technologies},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {176--179},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428526},
  doi          = {10.1145/3428502.3428526},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Ramos20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ReisFBC20,
  author       = {Luiz Claudio Diogo Reis and
                  Simone Bacellar Leal Ferreira and
                  Fl{\'{a}}via Cristina Bernardini and
                  Claudia Cappelli},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Towards a {COBIT5} approach to {ICT} governance requirements in smart
                  cities},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {654--661},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428598},
  doi          = {10.1145/3428502.3428598},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ReisFBC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ReisFBC20a,
  author       = {Luiz Claudio Diogo Reis and
                  Simone Bacellar Leal Ferreira and
                  Fl{\'{a}}via Cristina Bernardini and
                  Claudia Cappelli},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Towards a good practices catalog for {ICT} governance in the Brazilian
                  smart cities context},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {670--673},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428600},
  doi          = {10.1145/3428502.3428600},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ReisFBC20a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RibeiroKSB20,
  author       = {Lauro Andr{\'{e}} Ribeiro and
                  Maur{\'{\i}}cio Kunz and
                  Tha{\'{\i}}sa Leal da Silva and
                  Letiane Beninc{\'{a}}},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Initiatives for smarter and more sustainable cities in two Brazilian
                  cities: drivers, benefits and challenges},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {678--681},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428602},
  doi          = {10.1145/3428502.3428602},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/RibeiroKSB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RorissaU20,
  author       = {Abebe Rorissa and
                  Emmanuel Sebastian Udoh},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {The evolution of African e-Government websites: a comparative analysis},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {309--314},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428545},
  doi          = {10.1145/3428502.3428545},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/RorissaU20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SanabriaAG20,
  author       = {Mariutsi Alexandra Osorio{-}Sanabria and
                  Ferney Amaya{-}Fernandez and
                  Mayda Patricia Gonz{\'{a}}lez{-}Zabala},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Developing a model to readiness assessment of open government data
                  in public institutions in Colombia},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {334--340},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428548},
  doi          = {10.1145/3428502.3428548},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SanabriaAG20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SantosFCA20,
  author       = {Felipe Haleyson Ribeiro dos Santos and
                  Edson Ronaldo Guarido Filho and
                  Taiane Ritta Coelho and
                  Jair Aurelio Santos Dias Antunes},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Historical and prospective analysis of the military police of Paran{\'{a}}:
                  from horse policing to digital governance},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {510--513},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428579},
  doi          = {10.1145/3428502.3428579},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SantosFCA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SarantisSC20,
  author       = {Demetrios Sarantis and
                  Delfina Soares and
                  Joana Carvalho},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {{HSWAI:} a health sector website assessment instrument},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {359--368},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428551},
  doi          = {10.1145/3428502.3428551},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SarantisSC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SarvKS20,
  author       = {Lill Sarv and
                  Kristel Kibus and
                  Ralf{-}Martin Soe},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Smart city collaboration model: a case study of university-city collaboration},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {674--677},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428601},
  doi          = {10.1145/3428502.3428601},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SarvKS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ShrivastavaSV20,
  author       = {Swapnil Shrivastava and
                  T. K. Srikanth and
                  Dileep VS},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {e-Governance for healthcare service delivery in India: challenges
                  and opportunities in security and privacy},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {180--183},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428527},
  doi          = {10.1145/3428502.3428527},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ShrivastavaSV20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Silva20,
  author       = {Rodrigo Cardoso Silva},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {A legal framework for blockchain technology in Brazil},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {137--142},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428520},
  doi          = {10.1145/3428502.3428520},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Silva20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Silva20a,
  author       = {Rodrigo Cardoso Silva},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {The public security test of Brazilian e-Voting system: the challenges
                  in pre-electoral observation},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {349--358},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428550},
  doi          = {10.1145/3428502.3428550},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Silva20a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaT20,
  author       = {Alandey Severo Leite da Silva and
                  Antonio Alberto Teixeira},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Digital governance assessment from the conceptualization of information
                  infrastructures},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {392--395},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428554},
  doi          = {10.1145/3428502.3428554},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaT20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SkillWK20,
  author       = {Karin Skill and
                  Elin Wihlborg and
                  Ahmed Kaharevic},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Digital diversity and an inclusive smart society: a novel methodological
                  search for digital participation and sustainable development in a
                  Swedish suburb},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {843--846},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428636},
  doi          = {10.1145/3428502.3428636},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SkillWK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Soe20,
  author       = {Ralf{-}Martin Soe},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Facilitating cross-sectoral digital product development},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {795--798},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428623},
  doi          = {10.1145/3428502.3428623},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Soe20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SovranoPV20,
  author       = {Francesco Sovrano and
                  Monica Palmirani and
                  Fabio Vitali},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Deep learning based multi-label text classification of {UNGA} resolutions},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {686--695},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428604},
  doi          = {10.1145/3428502.3428604},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SovranoPV20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/StamatisDGT20,
  author       = {Anestis Stamatis and
                  Anastasios Dasyras and
                  Alexandros Gerontas and
                  Efthimios Tambouris},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Using chatbots and life events to provide public service information},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {54--61},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428509},
  doi          = {10.1145/3428502.3428509},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/StamatisDGT20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/StaniBRPR20,
  author       = {Emidio Stani and
                  Florian Barth{\'{e}}lemy and
                  Kareljan Raes and
                  Maxime Pittomvils and
                  Miguel Alvarez Rodriguez},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {How data vocabulary standards enhance the exchange of information
                  exposed through APIs: the case of public service descriptions},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {807--810},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428626},
  doi          = {10.1145/3428502.3428626},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/StaniBRPR20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/StasisDKDVS20,
  author       = {Antonios Stasis and
                  Vassiliki Dalakou and
                  Ilias Karakatsanis and
                  Loukia Demiri and
                  Georgia Valatsou and
                  Dimitrios Sarantis},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Better access to law by codification and consolidation of legal acts:
                  the case of the Hellenic Law Codification Portal},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {696--704},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428605},
  doi          = {10.1145/3428502.3428605},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/StasisDKDVS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/StavropoulouRTL20,
  author       = {Stefania Stavropoulou and
                  Ilias Romas and
                  Sofia Tsekeridou and
                  Michalis Avgerinos Loutsaris and
                  Thomas J. Lampoltshammer and
                  L{\"{o}}rinc Thurnay and
                  Shefali Virkar and
                  G{\"{u}}nther Schefbeck and
                  Nektarios Kyriakou and
                  Zoi Lachana and
                  Charalampos Alexopoulos and
                  Yannis Charalabidis},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Architecting an innovative big open legal data analytics, search and
                  retrieval platform},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {723--730},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428610},
  doi          = {10.1145/3428502.3428610},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/StavropoulouRTL20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SymeonidisMTVAK20,
  author       = {Panagiotis Symeonidis and
                  Pantelis Mitropoulos and
                  Simeon Taskaris and
                  Theodoros Vakkas and
                  Eleni Adamopoulou and
                  Dimitrios Karakirios and
                  Vasileios Salamalikis and
                  Georgios Kosmopoulos and
                  Andreas Kazantzidis},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {ThermiAir: an innovative air quality monitoring system for airborne
                  particulate matter in Thermi, Greece},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {775--778},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428618},
  doi          = {10.1145/3428502.3428618},
  timestamp    = {Sat, 19 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SymeonidisMTVAK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ThurnayL20,
  author       = {L{\"{o}}rinc Thurnay and
                  Thomas J. Lampoltshammer},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Human biases in government algorithms},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {192--198},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428529},
  doi          = {10.1145/3428502.3428529},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ThurnayL20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TropnikovUN20,
  author       = {Aleksandr Sergeevich Tropnikov and
                  Anna Borisovna Uglova and
                  Boris Abdullohonovich Nizomutdinov},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Application of social networks users digital fingerprints to predict
                  their information image},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {839--842},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428635},
  doi          = {10.1145/3428502.3428635},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TropnikovUN20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TsankovaA20,
  author       = {Roumiana Tsankova and
                  Joanna Alexieva},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Requirements of the digital society for the governance assessment
                  methods},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {279--286},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428542},
  doi          = {10.1145/3428502.3428542},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TsankovaA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TuttmanM20,
  author       = {Caroline Tuttman and
                  Marie Anne Macadar},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Public value creation through digital transformation in tax administration:
                  a conceptual model proposal},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {762--766},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428616},
  doi          = {10.1145/3428502.3428616},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TuttmanM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Udoh20,
  author       = {Emmanuel Sebastian Udoh},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Is the data fair?: An assessment of the data quality of algorithmic
                  policing systems},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {1--7},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428503},
  doi          = {10.1145/3428502.3428503},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Udoh20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Valle-CruzCS20,
  author       = {David Valle{-}Cruz and
                  Asdr{\'{u}}bal {L{\'{o}}pez Chau} and
                  Rodrigo Sandoval{-}Almaz{\'{a}}n},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Impression analysis of trending topics in Twitter with classification
                  algorithms},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {430--441},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428570},
  doi          = {10.1145/3428502.3428570},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Valle-CruzCS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VasudevanA20,
  author       = {Jayan Vasudevan and
                  Sreejith Alathur},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Vaccination drive and cyber threats in India},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {157--167},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428524},
  doi          = {10.1145/3428502.3428524},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/VasudevanA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VidiasovaK20,
  author       = {Lyudmila Vidiasova and
                  Yury Kabanov},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Online trust and ICTs usage: findings from St. Petersburg, Russia},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {847--850},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428637},
  doi          = {10.1145/3428502.3428637},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VidiasovaK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VieiraCC20,
  author       = {Edilaine de Azevedo Vieira and
                  {\'{A}}lvaro Maximiliano Pino Coviello and
                  Taiane Ritta Coelho},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Technological infrastructure for remote classes in Brazilian public
                  schools during the {COVID-19} pandemic},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {226--229},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428534},
  doi          = {10.1145/3428502.3428534},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VieiraCC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VinkNBBC20,
  author       = {Marco Vink and
                  Niels Netten and
                  Mortaza S. Bargh and
                  Susan W. van den Braak and
                  Sunil Choenni},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Mapping crime descriptions to law articles using deep learning},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {33--43},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428507},
  doi          = {10.1145/3428502.3428507},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VinkNBBC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VirkarASTN20,
  author       = {Shefali Virkar and
                  Charalampos Alexopoulos and
                  Stefania Stavropoulou and
                  Sofia Tsekeridou and
                  Anna{-}Sophie Novak},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {User-centric decision support system design in legal informatics:
                  a typology of users},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {711--722},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428609},
  doi          = {10.1145/3428502.3428609},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/VirkarASTN20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ViscusiCF20,
  author       = {Gianluigi Viscusi and
                  Aengus Collins and
                  Marie{-}Valentine Florin},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Governments' strategic stance toward artificial intelligence: an interpretive
                  display on Europe},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {44--53},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428508},
  doi          = {10.1145/3428502.3428508},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ViscusiCF20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Zadjali20,
  author       = {Halah Al Zadjali},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Building the right {AI} governance model in Oman},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {116--119},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428516},
  doi          = {10.1145/3428502.3428516},
  timestamp    = {Wed, 04 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Zadjali20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZhengKAQL20,
  author       = {Lei Zheng and
                  Wai{-}Min Kwok and
                  Vincenzo Aquaro and
                  Xinyu Qi and
                  Wenzeng Lyu},
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {Evaluating global open government data: methods and status},
  booktitle    = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  pages        = {381--391},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502.3428553},
  doi          = {10.1145/3428502.3428553},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ZhengKAQL20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2020,
  editor       = {Yannis Charalabidis and
                  Maria Alexandra Cunha and
                  Demetrios Sarantis},
  title        = {{ICEGOV} 2020: 13th International Conference on Theory and Practice
                  of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3428502},
  doi          = {10.1145/3428502},
  isbn         = {978-1-4503-7674-7},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/2020.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AgarwalT19,
  author       = {Reshma Agarwal and
                  Vinay Thakur},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Government eService Rating Metrics},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {129--139},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326382},
  doi          = {10.1145/3326365.3326382},
  timestamp    = {Fri, 18 Feb 2022 09:01:58 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AgarwalT19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Agbozo30,
  author       = {Ebenezer Agbozo},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {The Private Sector as an E-Government Enabler},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {508--509},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326443},
  doi          = {10.1145/3326365.3326443},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Agbozo30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Alampay30,
  author       = {Erwin A. Alampay},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Rationalizing local planning processes for {DRR-CCA} and {EMR}},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {503--504},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326441},
  doi          = {10.1145/3326365.3326441},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Alampay30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlexopoulosLADC30,
  author       = {Charalampos Alexopoulos and
                  Zoi Lachana and
                  Aggeliki Androutsopoulou and
                  Vasiliki Diamantopoulou and
                  Yannis Charalabidis and
                  Michalis Avgerinos Loutsaris},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {How Machine Learning is Changing e-Government},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {354--363},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326412},
  doi          = {10.1145/3326365.3326412},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AlexopoulosLADC30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlexopoulosPCM30,
  author       = {Charalampos Alexopoulos and
                  Gabriela Viale Pereira and
                  Yannis Charalabidis and
                  Lorenzo Madrid},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {A Taxonomy of Smart Cities Initiatives},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {281--290},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326402},
  doi          = {10.1145/3326365.3326402},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AlexopoulosPCM30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlmukhlifiDK30,
  author       = {Ayman Almukhlifi and
                  Hepu Deng and
                  Booi Kam},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Critical factors for the adoption of e-government in developing countries:
                  validation of a measurement model},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {397--407},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326418},
  doi          = {10.1145/3326365.3326418},
  timestamp    = {Fri, 21 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AlmukhlifiDK30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AzoguNPLD30,
  author       = {Irene Azogu and
                  Alex Norta and
                  Ingrid Pappel and
                  Justin Longo and
                  Dirk Draheim},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {A Framework for the Adoption of Blockchain Technology in Healthcare
                  Information Management Systems: {A} Case Study of Nigeria},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {310--316},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326405},
  doi          = {10.1145/3326365.3326405},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AzoguNPLD30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Balakrishna30,
  author       = {Sundar Balakrishna},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Is Information Technology {(IT)} Education Industry-relevant and Gender-inclusive?:
                  Perspectives from Andhra Pradesh, India},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {497--499},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326439},
  doi          = {10.1145/3326365.3326439},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Balakrishna30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BarghMVBC30,
  author       = {Mortaza S. Bargh and
                  Ronald Meijer and
                  Marco Vink and
                  Susan W. van den Braak and
                  Sunil Choenni},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {On opening sensitive data sets in light of {GDPR}},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {510--512},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326444},
  doi          = {10.1145/3326365.3326444},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BarghMVBC30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BehlDC19,
  author       = {Abhishek Behl and
                  Pankaj Dutta and
                  Meena Chavan},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Study of E-governance and online donors for achieving financial resilience
                  post natural disasters},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {27--35},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326370},
  doi          = {10.1145/3326365.3326370},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BehlDC19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BhagatJ30,
  author       = {Saidarshan Bhagat and
                  Padmaja Joshi},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Evaluation of Accessibility and Accessibility Audit Methods for e-Governance
                  Portals},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {220--226},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326394},
  doi          = {10.1145/3326365.3326394},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BhagatJ30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BrinkmannH30,
  author       = {Maik Brinkmann and
                  Moreen Heine},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Can Blockchain Leverage for New Public Governance?: {A} Conceptual
                  Analysis on Process Level},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {338--341},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326409},
  doi          = {10.1145/3326365.3326409},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BrinkmannH30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CarvalhoB19,
  author       = {Nuno Ramos Carvalho and
                  Lu{\'{\i}}s Soares Barbosa},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Deep Learning Powered Question-Answering Framework for Organizations
                  Digital Transformation},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {76--79},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326375},
  doi          = {10.1145/3326365.3326375},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CarvalhoB19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CharalabidisLVA30,
  author       = {Yannis Charalabidis and
                  Michalis Avgerinos Loutsaris and
                  Shefali Virkar and
                  Charalampos Alexopoulos and
                  Anna{-}Sophie Novak and
                  Zoi Lachana},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Use Case Scenarios on Legal Text Mining},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {364--373},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326413},
  doi          = {10.1145/3326365.3326413},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CharalabidisLVA30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChenHLL30,
  author       = {Yumei Chen and
                  Yingxin Huang and
                  Kangchen Li and
                  Luis F. Luna{-}Reyes},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Dimensions and Measurement of City Resilience in Theory and in Practice},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {270--280},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326401},
  doi          = {10.1145/3326365.3326401},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ChenHLL30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChouikhSM19,
  author       = {Arbi Chouikh and
                  Lilia Sfaxi and
                  Sehl Mellouli},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Could Facebook Influence Municipal Elections?: Tunisian Case Study},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {181--191},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326389},
  doi          = {10.1145/3326365.3326389},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChouikhSM19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DutraS19,
  author       = {D{\'{e}}bora Dutra and
                  Delfina Soares},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Mobile Applications in Central Government of Brazil and Portugal},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {86--92},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326377},
  doi          = {10.1145/3326365.3326377},
  timestamp    = {Fri, 04 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DutraS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FarahS30,
  author       = {Mohamed H. Farah and
                  Alvedi Sabani},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Towards Sustainable Development Goals: {A} Literature Review and a
                  Conceptual Framework of Governance Issues in Africa},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {202--211},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326392},
  doi          = {10.1145/3326365.3326392},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/FarahS30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Faroqi30,
  author       = {Md Gofran Faroqi},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {The Role of Telecentre in Developing Entrepreneurship: a Case Study
                  on Union Digital Centres in Bangladesh},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {446--456},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326424},
  doi          = {10.1145/3326365.3326424},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Faroqi30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FischerM30,
  author       = {Rachel Fischer and
                  Beverley Malan},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {The Development of the Digital Wellness Toolkit},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {329--337},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326408},
  doi          = {10.1145/3326365.3326408},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/FischerM30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Geoffroy-Terryn30,
  author       = {Louis Geoffroy{-}Terryn},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Regulating 'Social Scores' in Data-Driven Societies},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {516--518},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326446},
  doi          = {10.1145/3326365.3326446},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Geoffroy-Terryn30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GiannoumisLHP30,
  author       = {G. Anthony Giannoumis and
                  Sveinung Legard and
                  Sissel Hovik and
                  Cristina Paupini},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Design and Use of New Media in Urban Development Processes},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {227--230},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326395},
  doi          = {10.1145/3326365.3326395},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/GiannoumisLHP30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Grechyn19,
  author       = {Viktor Grechyn},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Public Wi-Fi metadata in data-driven urban governance},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {103--110},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326379},
  doi          = {10.1145/3326365.3326379},
  timestamp    = {Fri, 04 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Grechyn19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HafizonWF19,
  author       = {Muhammad Iqbal Hafizon and
                  Adhi Wicaksono and
                  Fabian Nur Farizan},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {E-Toll Laut: Blockchain Port as the Key for Realizing Indonesia's
                  Maritime Fulcrum},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {36--45},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326371},
  doi          = {10.1145/3326365.3326371},
  timestamp    = {Fri, 04 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HafizonWF19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HazarikaC30,
  author       = {Muktikam Hazarika and
                  Joya Chakraborty},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Women in Local E-Governance: {A} Case Study of Assam},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {457--460},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326425},
  doi          = {10.1145/3326365.3326425},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HazarikaC30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Henman019,
  author       = {Paul Henman and
                  Tim Graham},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Towards a taxonomy of government webportals},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {12--20},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326368},
  doi          = {10.1145/3326365.3326368},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Henman019.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JanowskiOCP19,
  author       = {Maciej Janowski and
                  Adegboyega Ojo and
                  Edward Curry and
                  Lukasz Porwol},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Mediating Open Data Consumption - Identifying Story Patterns for Linked
                  Open Statistical Data},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {156--163},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326386},
  doi          = {10.1145/3326365.3326386},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/JanowskiOCP19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KariukiOG30,
  author       = {Paul Kariuki and
                  Lizzy Oluwatoyin Ofusori and
                  Marialauda Goyayi},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {E-Government and Citizen Experiences in South Africa: Ethekwini Metropolitan
                  Case Study},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {478--480},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326432},
  doi          = {10.1145/3326365.3326432},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KariukiOG30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kastik30,
  author       = {Toomas K{\"{a}}stik},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {The Impact of Digital Governance on the Business Environment: the
                  Case of Estonian Tax and Customs Board},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {472--474},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326430},
  doi          = {10.1145/3326365.3326430},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Kastik30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KhadangaDM30,
  author       = {Ganesh Khadanga and
                  Kabita Roy Das and
                  Prashant Kumar Mittal},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Urban amenities in Rural Areas - National Rurban Mission (NRuM)},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {481--483},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326433},
  doi          = {10.1145/3326365.3326433},
  timestamp    = {Tue, 21 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KhadangaDM30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kleiman30,
  author       = {Fernando Kleiman},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Engaging Governments in Open Data Policies through Gaming},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {461--464},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326426},
  doi          = {10.1145/3326365.3326426},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Kleiman30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KonashevychP30,
  author       = {Oleksii Konashevych and
                  Marta Poblet},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Blockchain Anchoring of Public Registries: Options and Challenges},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {317--323},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326406},
  doi          = {10.1145/3326365.3326406},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KonashevychP30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KonopackiAS19,
  author       = {Marco Konopacki and
                  Debora Albu and
                  Fabro Steibel},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {{MUDAMOS:} a civil society initiative on collaborative lawmaking in
                  Brazil},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {175--180},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326388},
  doi          = {10.1145/3326365.3326388},
  timestamp    = {Fri, 04 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KonopackiAS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KosenkovPD30,
  author       = {Alexander Kosenkov and
                  Ingrid Pappel and
                  Dirk Draheim},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {On Existing Trends towards Creation of a Holistic Socio-technical
                  Approach to e-Governance},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {492--493},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326437},
  doi          = {10.1145/3326365.3326437},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KosenkovPD30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LegardGHP19,
  author       = {Sveinung Legard and
                  George Anthony Giannoumis and
                  Sissel Hovik and
                  Cristina Paupini},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Variation in E-Participation Schemes and Strategies: Comparative Case
                  Study of Oslo, Madrid, and Melbourne},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {144--147},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326384},
  doi          = {10.1145/3326365.3326384},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LegardGHP19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Lessa30,
  author       = {Lemma F. Lessa},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Sustainability Framework for E-Government Success: Feasibility Assessment},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {231--239},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326396},
  doi          = {10.1145/3326365.3326396},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Lessa30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LessaT19,
  author       = {Lemma F. Lessa and
                  Alemayehu Tsegaye},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Evaluation of the Public Value of E-Government Services in Ethiopia:
                  Case of Court Case Management System},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {21--26},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326369},
  doi          = {10.1145/3326365.3326369},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LessaT19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LiuPL19,
  author       = {Shuhua Monica Liu and
                  Liting Pan and
                  Yupei Lei},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {What is the role of New Generation of ICTs in transforming government
                  operation and redefining State-citizen relationship in the last decade?},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {65--75},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326374},
  doi          = {10.1145/3326365.3326374},
  timestamp    = {Fri, 04 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LiuPL19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Lkhagvasuren30,
  author       = {Galbaatar Lkhagvasuren},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Ensuring rights of the data subject in non-EU countries},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {465--467},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326427},
  doi          = {10.1145/3326365.3326427},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Lkhagvasuren30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MalhotraSAM19,
  author       = {Charru Malhotra and
                  Abhinav Sharma and
                  Nishtha Agarwal and
                  Ishita Malhotra},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Review of Digital Citizen Engagement {(DCE)} Platform: {A} Case Study
                  of MyGov of Government of India},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {148--155},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326385},
  doi          = {10.1145/3326365.3326385},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MalhotraSAM19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MandaD30,
  author       = {More Ickson Manda and
                  Soumaya I. Ben Dhaou},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Responding to the challenges and opportunities in the 4th Industrial
                  revolution in developing countries},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {244--253},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326398},
  doi          = {10.1145/3326365.3326398},
  timestamp    = {Thu, 15 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MandaD30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/McShane19,
  author       = {Ian McShane},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Public-Private Partnerships in Municipal Wi-Fi: Optimising Public
                  Value},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {111--117},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326380},
  doi          = {10.1145/3326365.3326380},
  timestamp    = {Fri, 04 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/McShane19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MichaelM30,
  author       = {Frank Michael and
                  Timrawon Michaels},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Towards e-Governance through a People's Portal in India},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {500--502},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326440},
  doi          = {10.1145/3326365.3326440},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MichaelM30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisraD30,
  author       = {Harekrishna Misra and
                  Rama Krushna Das},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Citizen Empowerment: Block Chain supported E-Governance in Dairy Cooperative
                  Sector},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {505--507},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326442},
  doi          = {10.1145/3326365.3326442},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisraD30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisraM30,
  author       = {Deepak Chandra Misra and
                  Prashant Kumar Mittal},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {e-Governance and Digitalization of Indian Rural Development},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {494--496},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326438},
  doi          = {10.1145/3326365.3326438},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisraM30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MukunthanA30,
  author       = {Athreya Mukunthan and
                  Govinda Agarwal},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {{JAM:} {A} Digital, Economic {\&} Social Revolution},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {475--477},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326431},
  doi          = {10.1145/3326365.3326431},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MukunthanA30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Nagano30,
  author       = {Aki Nagano},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Thinking About Industrial Revolutions in Systems Theory - Moving Towards
                  the Fourth Industrial Revolution},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {470--471},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326429},
  doi          = {10.1145/3326365.3326429},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Nagano30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NapitupuluAA30,
  author       = {Darmawan Napitupulu and
                  Krisna Adiyarta and
                  Albar},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Public Participation Readiness Toward E-Gov 2.0: Lessons from Two
                  Countries},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {240--243},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326397},
  doi          = {10.1145/3326365.3326397},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/NapitupuluAA30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Nielsen19,
  author       = {Morten Meyerhoff Nielsen},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Tackling identity management, service delivery, and social security
                  challenges: technology trends and partnership models},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {1--5},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326366},
  doi          = {10.1145/3326365.3326366},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Nielsen19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OgonekR019,
  author       = {Nadine Ogonek and
                  Michael R{\"{a}}ckers and
                  J{\"{o}}rg Becker},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {How to Master the "E": Tools for Competence Identification, Provision
                  and Preservation in a Digitalized Public Sector},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {56--64},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326373},
  doi          = {10.1145/3326365.3326373},
  timestamp    = {Fri, 04 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OgonekR019.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PandurangiMK30,
  author       = {Gayatri Pandurangi and
                  Deepak Chandra Misra and
                  Radha Krishna K},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {BhuSeva: Digital Transformation in Land Administration towards better
                  Citizen Services},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {484--486},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326434},
  doi          = {10.1145/3326365.3326434},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PandurangiMK30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Pereira30,
  author       = {Jos{\'{e}} Carlos Pereira},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {The genesis of the revolution in Contract Law: Smart Legal Contracts},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {374--377},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326414},
  doi          = {10.1145/3326365.3326414},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Pereira30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Pitogo30,
  author       = {Vicente A. Pitogo},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Commitment on data privacy towards e-governance: The case of local
                  government units},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {302--309},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326404},
  doi          = {10.1145/3326365.3326404},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Pitogo30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PrakashG30,
  author       = {Sushil Prakash and
                  Ilaventhan Gunalan},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Accelerating Government Digital Transformation in India: {A} Case
                  Study},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {468--469},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326428},
  doi          = {10.1145/3326365.3326428},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PrakashG30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PriandiFS30,
  author       = {Muhammad Priandi and
                  Walter Fernandez and
                  M. S. Sandeep},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {The Role of Context in {IS} Research: {A} Review of E-government Research
                  in Developing Economies},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {387--390},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326416},
  doi          = {10.1145/3326365.3326416},
  timestamp    = {Wed, 28 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PriandiFS30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RamosS30,
  author       = {Luis Felipe M. Ramos and
                  Jo{\~{a}}o Marco C. Silva},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Privacy and Data Protection Concerns Regarding the Use of Blockchains
                  in Smart Cities},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {342--347},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326410},
  doi          = {10.1145/3326365.3326410},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/RamosS30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ReascosCB19,
  author       = {Irving Reascos and
                  Jo{\~{a}}o {\'{A}}lvaro Carvalho and
                  Sonia Bossano},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Implanting {IT} Applications in Government Institutions: {A} Process
                  Model Emerging from a Case Study in a Medium-Sized Municipality},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {80--85},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326376},
  doi          = {10.1145/3326365.3326376},
  timestamp    = {Tue, 14 Feb 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ReascosCB19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RempelBD19,
  author       = {Emily S. Rempel and
                  Julie Barnett and
                  Hannah Durrant},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Contrasting views of public engagement on local government data use
                  in the {UK}},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {118--128},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326381},
  doi          = {10.1145/3326365.3326381},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RempelBD19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RenteriaGP30,
  author       = {Cesar Renteria and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Theresa A. Pardo},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Toward an Enabler-Based Digital Government Maturity Framework: {A}
                  Preliminary Proposal Based on Theories of Change},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {408--417},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326419},
  doi          = {10.1145/3326365.3326419},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/RenteriaGP30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RigottoALSM19,
  author       = {Luciana Rigotto and
                  {\'{E}}lita Martins de Andrade and
                  Beatriz Barreto Brasileiro Lanza and
                  Andr{\'{e}}a Paula Segatto and
                  M{\'{a}}rcia Ramos May},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Understanding Strategic Alliances in the Public Sector: the case of
                  Brazilian {DMV}},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {93--102},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326378},
  doi          = {10.1145/3326365.3326378},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/RigottoALSM19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RjabM30,
  author       = {Amal Ben Rjab and
                  Sehl Mellouli},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Artificial Intelligence in Smart Cities: Systematic Literature Network
                  Analysis},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {259--269},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326400},
  doi          = {10.1145/3326365.3326400},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RjabM30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RobinsonKK30,
  author       = {Nick Robinson and
                  Laura Kask and
                  Robert Krimmer},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {The Estonian Data Embassy and the Applicability of the Vienna Convention:
                  An Exploratory Analysis},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {391--396},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326417},
  doi          = {10.1145/3326365.3326417},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RobinsonKK30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Rodriguez-Perez19,
  author       = {Adri{\`{a}} Rodr{\'{\i}}guez{-}P{\'{e}}rez and
                  Pol Valletb{\'{o}}{-}Montfort and
                  Jordi Cucurull},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Bringing transparency and trust to elections: using blockchains for
                  the transmission and tabulation of results},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {46--55},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326372},
  doi          = {10.1145/3326365.3326372},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Rodriguez-Perez19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SabaniDT30,
  author       = {Alvedi Sabani and
                  Hepu Deng and
                  Vinh Thai},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Evaluating the Performance of E-Government in Indonesia: {A} Thematic
                  Analysis},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {435--440},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326422},
  doi          = {10.1145/3326365.3326422},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SabaniDT30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SandersonRB19,
  author       = {Todd Sanderson and
                  Andrew Reeson and
                  Paul J. Box},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Optimizing Open Government: an economic perspective on data sharing},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {140--143},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326383},
  doi          = {10.1145/3326365.3326383},
  timestamp    = {Mon, 23 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SandersonRB19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SankaJG30,
  author       = {Shiva Saketh Sanka and
                  Gaurav Jain and
                  Soumya Goondla},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Electronic Citizen Service Delivery, MeeSeva - Telangana State, India},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {441--445},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326423},
  doi          = {10.1145/3326365.3326423},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SankaJG30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SarantisDARPC30,
  author       = {Demetrios Sarantis and
                  Soumaya I. Ben Dhaou and
                  Charalampos Alexopoulos and
                  Alexander Ronzhyn and
                  Gabriela Viale Pereira and
                  Yannis Charalabidis},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {The Evolving e-Governance Curriculum: {A} Worldwide mapping of Education
                  Programs},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {378--386},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326415},
  doi          = {10.1145/3326365.3326415},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SarantisDARPC30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SenguptaMCP19,
  author       = {Seemantinee Sengupta and
                  Deepak Chandra Misra and
                  Marut Chaudhary and
                  Om Prakash},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Role of Technology in Success of Rural Sanitation Revolution in India},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {6--11},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326367},
  doi          = {10.1145/3326365.3326367},
  timestamp    = {Fri, 04 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SenguptaMCP19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SenguptaS30,
  author       = {Dipankar Sengupta and
                  Nagesh Shastri},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Digital Payments through {PFMS} - Facilitating digital inclusion and
                  accelerating transformation to a 'Digital Economy'},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {196--201},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326391},
  doi          = {10.1145/3326365.3326391},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SenguptaS30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SharmaR30,
  author       = {Rajesh Sharma and
                  Sanjog Ray},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Exploring the Impact of Mobile Technology Adoption on Financial Sustainability
                  of Telecentres: The case of India},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {427--434},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326421},
  doi          = {10.1145/3326365.3326421},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SharmaR30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaF30,
  author       = {Jo{\~{a}}o Marco C. Silva and
                  Vitor Fonte},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Data Security and Trustworthiness in Online Public Services: An Assessment
                  of Portuguese Institutions},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {348--353},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326411},
  doi          = {10.1145/3326365.3326411},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaF30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SusarA30,
  author       = {Deniz Susar and
                  Vincenzo Aquaro},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Artificial Intelligence: Opportunities and Challenges for the Public
                  Sector},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {418--426},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326420},
  doi          = {10.1145/3326365.3326420},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SusarA30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TanZZL30,
  author       = {Felix Ter Chian Tan and
                  Nan Zhang and
                  Zhe Zhu and
                  Carmen Leong},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Toward Smart City Services in Beijing: {A} Case Study of Platform-Enabled
                  Public-Private Collaboration},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {513--515},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326445},
  doi          = {10.1145/3326365.3326445},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/TanZZL30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TangSS30,
  author       = {Su{-}Kit Tang and
                  Rita Tse Tan Sim and
                  In Man Song},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {The Smart Green Tool for the Government: The Electronic Vehicle Identification
                  in Management of Public Bus Services},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {254--258},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326399},
  doi          = {10.1145/3326365.3326399},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TangSS30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TortoleroGV30,
  author       = {Rosa S{\'{a}}nchez Tortolero and
                  Jean Carlo M{\'{a}}rquez Gonz{\'{a}}lez and
                  Guy V{\'{e}}rnaez{-}Hern{\'{a}}ndez},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Participation and Citizen Empowerment platform for e-governance: Communal
                  Integration System {(SINCO)}},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {212--219},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326393},
  doi          = {10.1145/3326365.3326393},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TortoleroGV30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/UthamanR30,
  author       = {Vijaya S. Uthaman and
                  Vasanthagopal Ramankutty},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Service Quality of e-Governance Services through Common Service Centres
                  {(OSQ-CSC)} in India: {A} Study Using Structural Equation Modeling},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {487--488},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326435},
  doi          = {10.1145/3326365.3326435},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/UthamanR30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VarelaBA30,
  author       = {Jimena Hern{\'{a}}ndez Varela and
                  Mat{\'{\i}}as Jackson Bert{\'{o}}n and
                  Jorge Prego Acosta},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Building a framework for Trust Services in Uruguay},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {489--491},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326436},
  doi          = {10.1145/3326365.3326436},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VarelaBA30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/WambiriM30,
  author       = {Daniel Muthee Wambiri and
                  Johnson Mulongo Masinde},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Utilization of Mobile Phone and the Ethical Implications on University
                  and Government Services: a Case of Post Graduate Students at Kenyatta
                  University, Kenya},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {324--328},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326407},
  doi          = {10.1145/3326365.3326407},
  timestamp    = {Tue, 08 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/WambiriM30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Wilson19,
  author       = {Rochelle Wilson},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Building Trust Through Promises},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {192--195},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326390},
  doi          = {10.1145/3326365.3326390},
  timestamp    = {Fri, 04 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Wilson19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZeletiO19,
  author       = {Fatemeh Ahmadi Zeleti and
                  Adegboyega Ojo},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Agile Mechanisms for Open Data Process Innovation in Public Sector
                  Organizations: Towards Theory Building},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {164--174},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326387},
  doi          = {10.1145/3326365.3326387},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ZeletiO19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZhengKAQ30,
  author       = {Lei Zheng and
                  Wai{-}Min Kwok and
                  Vincenzo Aquaro and
                  Xinyu Qi},
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {Digital Government, Smart Cities and Sustainable Development},
  booktitle    = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  pages        = {291--301},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365.3326403},
  doi          = {10.1145/3326365.3326403},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ZhengKAQ30.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2019,
  editor       = {Soumaya I. Ben Dhaou and
                  Lemuria D. Carter and
                  Mark A. Gregory},
  title        = {{ICEGOV} 2019: 12th International Conference on Theory and Practice
                  of Electronic Governance, Melbourne, VIC, Australia, 3-5 April, 2019},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3326365},
  doi          = {10.1145/3326365},
  isbn         = {978-1-4503-6644-1},
  timestamp    = {Fri, 18 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/2019.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/0002CAC18,
  author       = {Isabel Ferreira and
                  Sandra Cunha and
                  Lu{\'{\i}}s A. Amaral and
                  Pedro J. Cam{\~{o}}es},
  title        = {TrivPlat: {A} monitoring, management and evaluation tool for electronic
                  public procurement},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {226--229},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209477},
  doi          = {10.1145/3209415.3209477},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/0002CAC18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Adala18,
  author       = {Ajay Adala},
  title        = {Reconciliation of Electronic Remittances: {A} Multi-Level Approach},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {659--661},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209418},
  doi          = {10.1145/3209415.3209418},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Adala18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Agbabiaka18,
  author       = {Olusegun Agbabiaka},
  title        = {The Public Value Creation of eGovernment: An Empirical Study from
                  Citizen Perspective},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {143--153},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209416},
  doi          = {10.1145/3209415.3209416},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Agbabiaka18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AgbozoS18,
  author       = {Ebenezer Agbozo and
                  Kamen Spassov},
  title        = {Establishing Efficient Governance through Data-Driven e-Government},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {662--664},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209419},
  doi          = {10.1145/3209415.3209419},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AgbozoS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlampayAS18,
  author       = {Erwin A. Alampay and
                  Xavier Venn Asuncion and
                  Maricris delos Santos},
  title        = {Management of Social Media for Disaster Risk Reduction and Mitigation
                  in Philippine Local Government Units},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {183--190},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209452},
  doi          = {10.1145/3209415.3209452},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AlampayAS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlexopoulosCVK18,
  author       = {Charalampos Alexopoulos and
                  Yannis Charalabidis and
                  Nikolaos Vogiatzis and
                  Dimitrios E. Kolokotronis},
  title        = {A Taxonomy for Analysing Smart Cities Developments in Greece},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {537--549},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209471},
  doi          = {10.1145/3209415.3209471},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AlexopoulosCVK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlmeidaS18,
  author       = {In{\^{e}}s Almeida and
                  Delfina Soares},
  title        = {Characterization of the {IST} function in Municipalities: {A} framework
                  and an instrument},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {715--717},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209505},
  doi          = {10.1145/3209415.3209505},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AlmeidaS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Androutsopoulou18,
  author       = {Aggeliki Androutsopoulou and
                  Yannis Charalabidis},
  title        = {A framework for evidence based policy making combining big data, dynamic
                  modelling and machine intelligence},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {575--583},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209427},
  doi          = {10.1145/3209415.3209427},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Androutsopoulou18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AriasM18,
  author       = {Mar{\'{\i}}a Isabel Arias and
                  Ant{\^{o}}nio Carlos Gastaud Ma{\c{c}}ada},
  title        = {Digital Government for E-Government Service Quality: a Literature
                  Review},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {7--17},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209422},
  doi          = {10.1145/3209415.3209422},
  timestamp    = {Thu, 17 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AriasM18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AsmahK18,
  author       = {Alexander Ekow Asmah and
                  Michael Kyobe},
  title        = {Towards an Integrative Theoretical Model For Examining {IT} Governance
                  Audits},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {18--22},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209423},
  doi          = {10.1145/3209415.3209423},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AsmahK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Avila-Maravilla18,
  author       = {Martha A. Avila{-}Maravilla and
                  Luis F. Luna{-}Reyes},
  title        = {Institutional Arrangements in Digital Government Success: The Case
                  of State Government Web Portals in Mexico},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {73--80},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209480},
  doi          = {10.1145/3209415.3209480},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Avila-Maravilla18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AwadL18,
  author       = {Mohammed Awad and
                  Ernst L. Leiss},
  title        = {Did Technology Fail Us?: Security Concerns in Safeguarding Democracy},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {626--630},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209495},
  doi          = {10.1145/3209415.3209495},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AwadL18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Bagambiki18,
  author       = {Erika Bagambiki},
  title        = {Enterprise Data warehouse and Business Intelligence Solution},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {665--666},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209420},
  doi          = {10.1145/3209415.3209420},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Bagambiki18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Baguma18,
  author       = {Rehema Baguma},
  title        = {Usability Evaluation of the eTax Portal for Uganda},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {449--458},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209470},
  doi          = {10.1145/3209415.3209470},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Baguma18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BaheerLS18,
  author       = {Baseer Ahmad Baheer and
                  David Lamas and
                  Sonia C. Sousa},
  title        = {Towards Development of a Reference Architecture for E-government},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {640--643},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209463},
  doi          = {10.1145/3209415.3209463},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BaheerLS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Balakrishna18,
  author       = {Sundar Balakrishna},
  title        = {Should Citizen-oriented Electronic Public Services be Taxed?: Perspectives
                  from the Indian State of Andhra Pradesh},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {240--246},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209497},
  doi          = {10.1145/3209415.3209497},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Balakrishna18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BernardesAN18,
  author       = {Marciele Berger Bernardes and
                  Francisco Pacheco de Andrade and
                  Paulo Novais},
  title        = {Smart Cities, data and right to privacy: a look from the Portuguese
                  and Brazilian experience},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {328--337},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209451},
  doi          = {10.1145/3209415.3209451},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BernardesAN18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BernardesANL18,
  author       = {Marciele Berger Bernardes and
                  Francisco Pacheco de Andrade and
                  Paulo Novais and
                  Nuno Vasco Lopes},
  title        = {Participatory Governance of Smart Cities: a study upon Portuguese
                  and Brazilian government portals},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {526--536},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209464},
  doi          = {10.1145/3209415.3209464},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BernardesANL18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BolgovFG18,
  author       = {Radomir V. Bolgov and
                  Olga Filatova and
                  Vadim Golubev},
  title        = {E-Government in the Eurasian Economic Union: {A} comparative study
                  of member states},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {27--33},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209435},
  doi          = {10.1145/3209415.3209435},
  timestamp    = {Wed, 23 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BolgovFG18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Bolivar18,
  author       = {Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Analysing Collaborative Environments in Smart Cities},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {489--498},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209428},
  doi          = {10.1145/3209415.3209428},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Bolivar18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BrolchainOPMB18,
  author       = {Niall {\'{O}} Brolch{\'{a}}in and
                  Adegboyega Ojo and
                  Lukasz Porwol and
                  David Minton and
                  Clodagh Barry},
  title        = {Examining the feasibility of a Smart Region approach in the North
                  West Atlantic and Borders Region of Ireland},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {568--574},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209512},
  doi          = {10.1145/3209415.3209512},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BrolchainOPMB18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BundinMS18,
  author       = {Mikhail Bundin and
                  Aleksei Martynov and
                  Ekaterina Shireeva},
  title        = {On the Way to Legal Framework for {AI} in Public Sector},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {682--684},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209448},
  doi          = {10.1145/3209415.3209448},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BundinMS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BuyleCPSMMV18,
  author       = {Raf Buyle and
                  Mathias Van Compernolle and
                  Dieter De Paepe and
                  Jens Scheerlinck and
                  Peter Mechant and
                  Erik Mannens and
                  Ziggy Vanlishout},
  title        = {Semantics in the wild: a digital assistant for Flemish citizens},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {1--6},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209421},
  doi          = {10.1145/3209415.3209421},
  timestamp    = {Fri, 27 Dec 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BuyleCPSMMV18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CallinanSOW18,
  author       = {Colin Callinan and
                  Murray Scott and
                  Adegboyega Ojo and
                  Eoin Whelan},
  title        = {How to Create Public Value Through Open Data Driven Co-Creation: {A}
                  Survey of the Literature},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {363--370},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209457},
  doi          = {10.1145/3209415.3209457},
  timestamp    = {Mon, 15 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CallinanSOW18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CarrasqueiroMPP18,
  author       = {Sara Carrasqueiro and
                  Maria Helena Monteiro and
                  Rui Pereira and
                  Carla Pereira and
                  Henrique M. G. Martins},
  title        = {Dematerialization of the medical certificate for driving license in
                  Portugal: a case study of success factors of whole-of-Government e-Government
                  initiatives},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {127--132},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209510},
  doi          = {10.1145/3209415.3209510},
  timestamp    = {Sat, 04 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CarrasqueiroMPP18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CarvalhoB18,
  author       = {Nuno Ramos Carvalho and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Transforming Legal Documents for Visualization and Analysis},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {23--26},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209424},
  doi          = {10.1145/3209415.3209424},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CarvalhoB18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CarvalhoNR18,
  author       = {Nuno Ramos Carvalho and
                  Morten Meyerhoff Nielsen and
                  Ibrahim Kholilul Rohman},
  title        = {A Decade of International Conference on Theory and Practice of Electronic
                  Governance},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {230--235},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209484},
  doi          = {10.1145/3209415.3209484},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CarvalhoNR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Cenci18,
  author       = {Karina Cenci},
  title        = {Government Data Interoperability among Educational Organizations},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {652--655},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209518},
  doi          = {10.1145/3209415.3209518},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Cenci18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChuT18,
  author       = {Pin{-}Yu Chu and
                  Hsien{-}Lee Tseng},
  title        = {Open Data in Support of E-governance Evaluation: {A} Public Value
                  Framework},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {338--343},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209433},
  doi          = {10.1145/3209415.3209433},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChuT18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CordascoMPSS18,
  author       = {Gennaro Cordasco and
                  Delfina Malandrino and
                  Donato Pirozzi and
                  Vittorio Scarano and
                  Carmine Spagnuolo},
  title        = {A Layered Architecture for Open Data: design, implementation and experiences},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {371--381},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209466},
  doi          = {10.1145/3209415.3209466},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CordascoMPSS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CronembergerGCP18,
  author       = {Felippe Cronemberger and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Felipe Xavier Costa and
                  Theresa A. Pardo},
  title        = {Smart Cities Depictions in Wikipedia Articles: Reflections from a
                  Text Analysis Approach},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {560--567},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209508},
  doi          = {10.1145/3209415.3209508},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CronembergerGCP18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DasM18,
  author       = {Rama Krushna Das and
                  Harekrishna Misra},
  title        = {Smart E-Governance and Sustainable Development: Strategic Alignment
                  Assessment Framework},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {690--692},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209468},
  doi          = {10.1145/3209415.3209468},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DasM18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DerguechZd18,
  author       = {Wassim Derguech and
                  Syeda Sana e Zainab and
                  Mathieu d'Aquin},
  title        = {Assessing the Readability of Policy Documents: The Case of Terms of
                  Use of Online Services},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {247--256},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209498},
  doi          = {10.1145/3209415.3209498},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DerguechZd18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DhaouR18,
  author       = {Soumaya I. Ben Dhaou and
                  Ibrahim Kholilul Rohman},
  title        = {Everything and its opposite: Socio-economic implications of Blockchain
                  technology: Case of monetary policy},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {631--639},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209502},
  doi          = {10.1145/3209415.3209502},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DhaouR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DodelA18,
  author       = {Matias Dodel and
                  Florencia Aguirre},
  title        = {Digital inequalities' impact on progressive stages of e-government
                  development},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {459--463},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209475},
  doi          = {10.1145/3209415.3209475},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DodelA18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DutraS18,
  author       = {D{\'{e}}bora Dutra and
                  Delfina Soares},
  title        = {Decision-making factors for the provision of mobile government solutions},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {706--708},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209500},
  doi          = {10.1145/3209415.3209500},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DutraS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DwivediSRB18,
  author       = {Yogesh Kumar Dwivedi and
                  Ganesh P. Sahu and
                  Nripendra P. Rana and
                  Abdullah M. Baabdullah},
  title        = {Citizens' Awareness, Acceptance and Use of Mobile Government Services
                  in India: An Exploratory Research},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {236--239},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209491},
  doi          = {10.1145/3209415.3209491},
  timestamp    = {Sat, 05 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DwivediSRB18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/EnawC18,
  author       = {Ebot Ebot Enaw and
                  Njei Check},
  title        = {Information Systems Security Audits in Cameroon's Public Administration},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {312--317},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209425},
  doi          = {10.1145/3209415.3209425},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/EnawC18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Gintova18,
  author       = {Maria Gintova},
  title        = {Understanding Behaviors, Experiences and Perspectives of Government
                  Social Media Users},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {154--164},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209431},
  doi          = {10.1145/3209415.3209431},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Gintova18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GoderdzishviliG18,
  author       = {Nata Goderdzishvili and
                  Eka Gordadze and
                  Nikoloz Gagnidze},
  title        = {Georgia's Blockchain-powered Property Registration: Never blocked,
                  Always Secured: Ownership Data Kept Best!},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {673--675},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209437},
  doi          = {10.1145/3209415.3209437},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GoderdzishviliG18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HeineKN18,
  author       = {Moreen Heine and
                  Susanna Kuper and
                  Thomas Neururer},
  title        = {Which Platform to Use?: Social Media Platform Types and their Suitability
                  for Sound Decision Making by Voluntary Helpers},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {395--402},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209485},
  doi          = {10.1145/3209415.3209485},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/HeineKN18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/IdowuAA18,
  author       = {Lukman Lamid Idowu and
                  Isa Ibrahim Ali and
                  Usman Gambo Abdullahi},
  title        = {A Model and Architecture for Building a Sustainable National Open
                  Government Data {(OGD)} Portal},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {352--362},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209454},
  doi          = {10.1145/3209415.3209454},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/IdowuAA18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/IsagahW18,
  author       = {Tupokigwe Isagah and
                  Maria A. Wimmer},
  title        = {Addressing Requirements of M-Government Services: Empirical Study
                  from Designers' Perspectives},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {599--608},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209469},
  doi          = {10.1145/3209415.3209469},
  timestamp    = {Sun, 06 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/IsagahW18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JatS18,
  author       = {Mahesh Kumar Jat and
                  Ankita Saxena},
  title        = {Sustainable Urban Growth using Geoinformatics and {CA} based Modelling},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {499--508},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209429},
  doi          = {10.1145/3209415.3209429},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/JatS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KalvetTL18,
  author       = {Tarmo Kalvet and
                  Marek Tiits and
                  Katrin Laas{-}Mikko},
  title        = {Public Acceptance of Advanced Identity Documents},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {429--432},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209456},
  doi          = {10.1145/3209415.3209456},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KalvetTL18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KalvetTVK18,
  author       = {Tarmo Kalvet and
                  Maarja Toots and
                  Anne Fleur van Veenstra and
                  Robert Krimmer},
  title        = {Cross-border e-Government Services in Europe: Expected Benefits, Barriers
                  and Drivers of the Once-Only Principle},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {69--72},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209458},
  doi          = {10.1145/3209415.3209458},
  timestamp    = {Mon, 15 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KalvetTVK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KarKG18,
  author       = {Sudatta Kar and
                  Harish Kumar and
                  Manmohan Prasad Gupta},
  title        = {Telecommunication infrastructure for smart cities: Identifying driving
                  factors and design policies},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {509--516},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209430},
  doi          = {10.1145/3209415.3209430},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KarKG18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KimmoPD18,
  author       = {Margarita Kimmo and
                  Ingrid Pappel and
                  Dirk Draheim},
  title        = {E-Residency as a Nation Branding Case},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {419--428},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209447},
  doi          = {10.1145/3209415.3209447},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KimmoPD18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kitsing18,
  author       = {Meelis Kitsing},
  title        = {The Janus-Faced Approach to Governance: {A} Mismatch Between Public
                  Sector Reforms and Digital Government in Estonia},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {59--68},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209453},
  doi          = {10.1145/3209415.3209453},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Kitsing18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KleimanJM18,
  author       = {Fernando Kleiman and
                  Marijn Janssen and
                  Sebastiaan A. Meijer},
  title        = {Serious Gaming for developing Open Government Data Policies by Local
                  Governments},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {702--703},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209496},
  doi          = {10.1145/3209415.3209496},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KleimanJM18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KrumovaK18,
  author       = {Milena Krumova and
                  Ashish Kataria},
  title        = {A Novelty Approach for Digital Teacher Self-Assessment: Design Methodology
                  and PaaS Cloud Prototype},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {593--598},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209465},
  doi          = {10.1145/3209415.3209465},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KrumovaK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kudo18,
  author       = {Hiroko Kudo},
  title        = {Bridging Big Data and Policy Making: {A} case study of failure},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {609--615},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209479},
  doi          = {10.1145/3209415.3209479},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Kudo18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KumarSG18,
  author       = {Harish Kumar and
                  Manoj Kumar Singh and
                  Manmohan Prasad Gupta},
  title        = {Smart mobility: Crowdsourcing solutions for smart transport system
                  in smart cities context},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {482--488},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209417},
  doi          = {10.1145/3209415.3209417},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KumarSG18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LameirasST18,
  author       = {Mariana Lameiras and
                  Tiago Silva and
                  Ant{\'{o}}nio F. Tavares},
  title        = {An Empirical Analysis of Social Media Usage by Local Governments in
                  Portugal},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {257--268},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209503},
  doi          = {10.1145/3209415.3209503},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LameirasST18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LopesD18,
  author       = {Nuno Vasco Lopes and
                  Soumaya I. Ben Dhaou},
  title        = {Public Service Delivery Framework: Case of Canada, China and Estonia},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {101--110},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209489},
  doi          = {10.1145/3209415.3209489},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LopesD18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LuganiVF18,
  author       = {Carlos Lugani and
                  Luis Vivas and
                  Sonia Formia},
  title        = {Citizens and device identification difficulties in digital cities},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {676--678},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209443},
  doi          = {10.1145/3209415.3209443},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LuganiVF18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MaestreACN18,
  author       = {Gina Paola Maestre{-}Gongora and
                  Hern{\'{a}}n Astudillo and
                  Gast{\'{o}}n Concha and
                  Wilson Nieto{-}Bernal},
  title        = {Empirical evidence of Colombian national e-government programs' impact
                  on local Smart City-Adoption},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {517--525},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209439},
  doi          = {10.1145/3209415.3209439},
  timestamp    = {Fri, 26 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MaestreACN18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MaliA18,
  author       = {Nidhi Vij Mali and
                  Martha A. Avila{-}Maravilla},
  title        = {Convergence or Conflict?: Digital Identities vs. Citizenship Rights:
                  Case Study of Unique Identification Number, Aadhaar, in India},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {443--448},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209487},
  doi          = {10.1145/3209415.3209487},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MaliA18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Mancilla18,
  author       = {Yolanda Mart{\'{\i}}nez Mancilla},
  title        = {{ICT} adoption as means for women's development in Mexico},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {656--658},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209519},
  doi          = {10.1145/3209415.3209519},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Mancilla18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MandaB18,
  author       = {More Ickson Manda and
                  Judy Backhouse},
  title        = {Inclusive digital transformation in South Africa: an institutional
                  perspective},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {464--470},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209486},
  doi          = {10.1145/3209415.3209486},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MandaB18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Marcovecchio18,
  author       = {Ignacio Marcovecchio},
  title        = {Data Ecosystem Capability Maturity for the Sustainable Development
                  Goals},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {648--651},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209517},
  doi          = {10.1145/3209415.3209517},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Marcovecchio18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MartinsV18,
  author       = {Jo{\~{a}}o Martins and
                  Linda Veiga},
  title        = {Electronic Government and the Ease of Doing Business},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {584--587},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209438},
  doi          = {10.1145/3209415.3209438},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MartinsV18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/McBrideMTKK18,
  author       = {Keegan McBride and
                  Ricardo Matheus and
                  Maarja Toots and
                  Tarmo Kalvet and
                  Robert Krimmer},
  title        = {The Role of Linked Open Statistical Data in Public Service Co-Creation},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {679--681},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209446},
  doi          = {10.1145/3209415.3209446},
  timestamp    = {Mon, 15 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/McBrideMTKK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MillardTPC18,
  author       = {Jeremy Millard and
                  Louise Thomasen and
                  Goran Pastrovic and
                  Bojan Cvetkovic},
  title        = {A roadmap for e-participation and open government: empirical evidence
                  from the Western Balkans},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {191--198},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209459},
  doi          = {10.1145/3209415.3209459},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MillardTPC18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisuracaPV18,
  author       = {Gianluca Misuraca and
                  Giulio Pasi and
                  Gianluigi Viscusi},
  title        = {Social Innovation and Resilience: exploring the dynamics and impacts
                  on the digital transformation of governance {\&} society},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {91--100},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209488},
  doi          = {10.1145/3209415.3209488},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisuracaPV18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MullerGT18,
  author       = {Pedro Antonio M{\"{u}}ller and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Cl{\'{a}}udia Tirelli},
  title        = {The Impact of Political, Technological and Social Variables on the
                  Development of Local E-Government: Lessons from Brazil},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {288--297},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209440},
  doi          = {10.1145/3209415.3209440},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MullerGT18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Musyaffa18,
  author       = {Fathoni A. Musyaffa},
  title        = {Towards Comparative Analysis of Open Fiscal Data},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {644--647},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209483},
  doi          = {10.1145/3209415.3209483},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Musyaffa18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MusyaffaOJV18,
  author       = {Fathoni A. Musyaffa and
                  Fabrizio Orlandi and
                  Hajira Jabeen and
                  Maria{-}Esther Vidal},
  title        = {Classifying Data Heterogeneity within Budget and Spending Open Data},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {81--90},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209482},
  doi          = {10.1145/3209415.3209482},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MusyaffaOJV18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Nagano18,
  author       = {Aki Nagano},
  title        = {Economic Growth and Automation Risks in Developing Countries Due to
                  the Transition Toward Digital Modernity},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {42--50},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209442},
  doi          = {10.1145/3209415.3209442},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Nagano18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NettenBC18,
  author       = {Niels Netten and
                  Mortaza S. Bargh and
                  Sunil Choenni},
  title        = {Exploiting Data Analytics for Social Services: On Searching for Profiles
                  of Unlawful Use of Social Benefits},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {550--559},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209481},
  doi          = {10.1145/3209415.3209481},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NettenBC18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NielsenRL18,
  author       = {Morten Meyerhoff Nielsen and
                  Ibrahim Kholilul Rohman and
                  Nuno Vasco Lopes},
  title        = {Empirical analysis of the current digital divides since 2010},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {616--625},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209493},
  doi          = {10.1145/3209415.3209493},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/NielsenRL18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OBrienGS18,
  author       = {Ann O'Brien and
                  William Golden and
                  Murray Scott},
  title        = {Public values on the cusp of change, the journey from consultation
                  to collaboration},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {685--686},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209450},
  doi          = {10.1145/3209415.3209450},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/OBrienGS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PaidePVD18,
  author       = {Karoline Paide and
                  Ingrid Pappel and
                  Heiko Vainsalu and
                  Dirk Draheim},
  title        = {On the Systematic Exploitation of the Estonian Data Exchange Layer
                  X-Road for Strengthening Public-Private Partnerships},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {34--41},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209441},
  doi          = {10.1145/3209415.3209441},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PaidePVD18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ParkKCS18,
  author       = {Jong Sou Park and
                  Young Sik Kim and
                  Chang{-}hak Choi and
                  JangSup Shim},
  title        = {How to Define Value on Data under Blockchain Driven Open Data System
                  for E-Government},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {670--672},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209436},
  doi          = {10.1145/3209415.3209436},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ParkKCS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PatraD18,
  author       = {Manas Ranjan Patra and
                  Amar Ranjan Dash},
  title        = {Accessibility of Indian Government Web Portals with respect to {WCAG}
                  2.0 and {GIGW} Guidelines},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {471--481},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209506},
  doi          = {10.1145/3209415.3209506},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PatraD18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PatraM18,
  author       = {Manas Ranjan Patra and
                  Debasis Mohapatra},
  title        = {Privacy Preservation of e-Governance Data Using Local Beam Search},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {318--327},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209444},
  doi          = {10.1145/3209415.3209444},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PatraM18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PereiraEF18,
  author       = {Agust{\'{\i}}n Garc{\'{\i}}a Pereira and
                  Elsa Estevez and
                  Pablo R. Fillottrani},
  title        = {An innovative mobile app integrating relevant and crowdsourced information
                  for improving citizen's safety},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {217--225},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209472},
  doi          = {10.1145/3209415.3209472},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PereiraEF18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PorwolO18,
  author       = {Lukasz Porwol and
                  Adegboyega Ojo},
  title        = {VR-Participation: The feasibility of the Virtual Reality-driven multi-modal
                  communication technology facilitating e-Participation},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {269--278},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209515},
  doi          = {10.1145/3209415.3209515},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PorwolO18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RakotonirinaR18,
  author       = {Voahangy Rakotonirina and
                  Harilanto Raoelson},
  title        = {E-government: Factor of public administration efficiency and effectiveness.
                  Case of the Ministry of Higher Education and Scientific Research in
                  Madagascar},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {165--174},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209432},
  doi          = {10.1145/3209415.3209432},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RakotonirinaR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RasoolW18,
  author       = {Tayyaba Rasool and
                  Nosheen Fatima Warraich},
  title        = {Does Quality matter: {A} systematic review of information quality
                  of E-Government websites},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {433--442},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209473},
  doi          = {10.1145/3209415.3209473},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RasoolW18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RasoolWR18,
  author       = {Tayyaba Rasool and
                  Nosheen Fatima Warraich and
                  Abebe Rorissa},
  title        = {A study of the information quality of e-government websites in Pakistan},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {696--698},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209478},
  doi          = {10.1145/3209415.3209478},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/RasoolWR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Renteria18,
  author       = {Cesar Renteria},
  title        = {Measuring the Digital Divide from an Elementary Microeconomics Point
                  of View},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {588--592},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209455},
  doi          = {10.1145/3209415.3209455},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Renteria18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RezkOKH18,
  author       = {Mohamed Adel Rezk and
                  Adegboyega Ojo and
                  Ghada A. El Khayat and
                  Safaa Hussein},
  title        = {A Predictive Government Decision Based on Citizen Opinions: Tools
                  {\&} Results},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {712--714},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209504},
  doi          = {10.1145/3209415.3209504},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RezkOKH18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RobinsonIB18,
  author       = {Mallika R. Robinson and
                  Ahmed Imran and
                  Michael Barlow},
  title        = {Impact of Macro-level Regulations on Micro-level (Individual) Use
                  of {ICT:} {A} case of mobile services in India},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {175--182},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209449},
  doi          = {10.1145/3209415.3209449},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/RobinsonIB18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SalemEF18,
  author       = {Santiago Salem and
                  Elsa Estevez and
                  Pablo R. Fillottrani},
  title        = {Core Vocabulary for Welfare Public Services},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {699--701},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209494},
  doi          = {10.1145/3209415.3209494},
  timestamp    = {Fri, 27 Dec 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SalemEF18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SanabriaFG18,
  author       = {Mariutsi Alexandra Osorio{-}Sanabria and
                  Ferney Orlando Amaya Fern{\'{a}}ndez and
                  Mayda Patricia Gonz{\'{a}}lez{-}Zabala},
  title        = {Colombian Case Study for the Analysis of Open Data Government: a Data
                  Quality Approach},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {389--394},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209474},
  doi          = {10.1145/3209415.3209474},
  timestamp    = {Fri, 26 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SanabriaFG18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Sandoval-Almazan18,
  author       = {Rodrigo Sandoval{-}Almaz{\'{a}}n and
                  Evgeny Styrin},
  title        = {Towards an Open Government Data Comparative Model},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {344--351},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209434},
  doi          = {10.1145/3209415.3209434},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Sandoval-Almazan18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SantosBBMB18,
  author       = {Lu{\'{\i}}s Paulo Santos and
                  Lu{\'{\i}}s Nuno Barbosa and
                  Diogo Aires Bessa and
                  L{\'{u}}cia Pereira Martins and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Communities of Practice as a tool to support the {GCIO} function},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {118--126},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209507},
  doi          = {10.1145/3209415.3209507},
  timestamp    = {Mon, 16 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SantosBBMB18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SantosS18,
  author       = {Lu{\'{\i}}s Santos and
                  Delfina Soares},
  title        = {Information Systems in schools: improving governance good-practices},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {709--711},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209501},
  doi          = {10.1145/3209415.3209501},
  timestamp    = {Wed, 23 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SantosS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SarantisS18,
  author       = {Demetrios Sarantis and
                  Delfina Soares},
  title        = {Towards Health Sector Web Presence Assessment: Defining Criteria and
                  Indicators},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {298--307},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209509},
  doi          = {10.1145/3209415.3209509},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SarantisS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaMF18,
  author       = {Jo{\~{a}}o Marco C. Silva and
                  Luis{-}Felipe Mac{\'{\i}}as{-}Ramos and
                  Victor Fonte},
  title        = {Qualification offer in {EGOV} competencies in {PALOP-TL}},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {308--311},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209514},
  doi          = {10.1145/3209415.3209514},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaMF18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SousaAAG18,
  author       = {Artur Afonso Sousa and
                  Pedro Agante and
                  Steven Lopes Abrantes and
                  Luis Borges Gouveia},
  title        = {Liberopinion: {A} Web Platform for Public Participation},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {199--208},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209460},
  doi          = {10.1145/3209415.3209460},
  timestamp    = {Mon, 16 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SousaAAG18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/StasiewiczROTKT18,
  author       = {Arkadiusz Stasiewicz and
                  Mohamed Adel Rezk and
                  Adegboyega Ojo and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Konstantinos A. Tarabanis and
                  Trevor Alcorn and
                  Adam M. Leadbetter},
  title        = {Using Linked Statistical Data to Improve Marine Search and Rescue
                  Operations in Ireland},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {412--418},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209511},
  doi          = {10.1145/3209415.3209511},
  timestamp    = {Mon, 30 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/StasiewiczROTKT18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SutherlandPPGR18,
  author       = {Megan K. Sutherland and
                  Theresa A. Pardo and
                  Sora Park and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Andrew Roepe},
  title        = {Cross-Boundary Information Sharing and the Nuances of Financial Market
                  Regulation: Towards a Research Agenda},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {133--142},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209513},
  doi          = {10.1145/3209415.3209513},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SutherlandPPGR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Szmigiel-Rawska18,
  author       = {Katarzyna Szmigiel{-}Rawska and
                  Julita Lukomska and
                  Ant{\'{o}}nio F. Tavares},
  title        = {Social Media Activity and Local Civic Engagement in Poland},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {279--287},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209516},
  doi          = {10.1145/3209415.3209516},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Szmigiel-Rawska18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TajuddinR18,
  author       = {Megat Zuhairy Megat Tajuddin and
                  Ibrahim Kholilul Rohman},
  title        = {The Impact of Broadband Penetration on the Student Performance in
                  Primary and Secondary School in Malaysia},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {111--117},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209490},
  doi          = {10.1145/3209415.3209490},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TajuddinR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ThakurDF18,
  author       = {Vinay Thakur and
                  M. N. Doja and
                  Amir A. A. Faizi},
  title        = {Analysis and Investigation of Requirements and Model for Multipurpose
                  Cadastral System in India},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {51--58},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209445},
  doi          = {10.1145/3209415.3209445},
  timestamp    = {Fri, 04 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ThakurDF18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TurkiMR18,
  author       = {Slim Turki and
                  S{\'{e}}bastien Martin and
                  Samuel Renault},
  title        = {{BE-GOOD:} open data for a smarter society},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {704--705},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209499},
  doi          = {10.1145/3209415.3209499},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/TurkiMR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Vargas18,
  author       = {Ana Maria Perez Vargas},
  title        = {A proposal of Digital Government for Colombia},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {693--695},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209476},
  doi          = {10.1145/3209415.3209476},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Vargas18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VidiasovaV18,
  author       = {Lyudmila Vidiasova and
                  Evgenii Vidiasov},
  title        = {Towards {A} Framework for Smart City Model Based on Adaptive Capacity},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {667--669},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209426},
  doi          = {10.1145/3209415.3209426},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/VidiasovaV18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VilaEF18,
  author       = {Roman A. Vila and
                  Elsa Estevez and
                  Pablo R. Fillottrani},
  title        = {The design and use of dashboards for driving decision-making in the
                  public sector},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {382--388},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209467},
  doi          = {10.1145/3209415.3209467},
  timestamp    = {Fri, 27 Dec 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VilaEF18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VivasLF18,
  author       = {Luis Vivas and
                  Carlos Lugani and
                  Sonia Formia},
  title        = {Entrepreneurs Club: An eco-system for entrepreneurship and digital
                  social innovation in the North Patagonia region, Argentina},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {687--689},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209462},
  doi          = {10.1145/3209415.3209462},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VivasLF18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZeletiO18,
  author       = {Fatemeh Ahmadi Zeleti and
                  Adegboyega Ojo},
  title        = {Capability Model for Open Data: An Empirical Analysis},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {403--411},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209492},
  doi          = {10.1145/3209415.3209492},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ZeletiO18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Zolotov0C18,
  author       = {Mijail Naranjo{-}Zolotov and
                  Tiago Oliveira and
                  Sven Casteleyn},
  title        = {Continued intention to use online participatory budgeting: The effect
                  of empowerment and habit},
  booktitle    = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  pages        = {209--216},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415.3209461},
  doi          = {10.1145/3209415.3209461},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Zolotov0C18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2018,
  title        = {Proceedings of the 11th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2018, Galway, Ireland, April 04-06,
                  2018},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3209415},
  doi          = {10.1145/3209415},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/2018.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AgarwalS17,
  author       = {Chandni Agarwal and
                  Akshath Singhal},
  title        = {Securing Our Digital Natives: a Study of Commonly Experience Internet
                  Safety Issues and a One-Stop Solution},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {178--186},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047303},
  doi          = {10.1145/3047273.3047303},
  timestamp    = {Tue, 06 Nov 2018 11:07:26 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AgarwalS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AgarwalTC17,
  author       = {Reshma Agarwal and
                  Vinay Thakur and
                  Radha Chauhan},
  title        = {Enterprise Architecture for e-Government},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {47--55},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047330},
  doi          = {10.1145/3047273.3047330},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AgarwalTC17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AgrawalSD17,
  author       = {Priyanshi Agrawal and
                  H. S. Sahana and
                  Rahul De'},
  title        = {Digital Distraction},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {191--194},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047328},
  doi          = {10.1145/3047273.3047328},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AgrawalSD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Andreasson17,
  author       = {Kim Andreasson},
  title        = {Identifying Digital Divides Through Cyber Dependency},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {554--555},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047293},
  doi          = {10.1145/3047273.3047293},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Andreasson17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ArfeenIM17,
  author       = {Muhammad Irfanullah Arfeen and
                  Javed Iqbal and
                  Muhammad Jamil Mushtaq},
  title        = {Model for e-Government Implementation in Pakistan},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {57--61},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047372},
  doi          = {10.1145/3047273.3047372},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ArfeenIM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AttardOA17,
  author       = {Judie Attard and
                  Fabrizio Orlandi and
                  S{\"{o}}ren Auer},
  title        = {Exploiting the Value of Data through Data Value Networks},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {475--484},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047299},
  doi          = {10.1145/3047273.3047299},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AttardOA17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Ayyad17,
  author       = {Majed Ayyad},
  title        = {How Does e-Government Work?},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {485--493},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047310},
  doi          = {10.1145/3047273.3047310},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Ayyad17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Baguma17,
  author       = {Rehema Baguma},
  title        = {An Audit of Inclusive ICTs for Education in Uganda},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {311--320},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047339},
  doi          = {10.1145/3047273.3047339},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Baguma17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Balakrishna17,
  author       = {Sundar Balakrishna},
  title        = {Promoting Information Technology Startups in Andhra Pradesh State,
                  India: Issues and Challenges},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {548--549},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047288},
  doi          = {10.1145/3047273.3047288},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Balakrishna17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BehlSNK17,
  author       = {Abhishek Behl and
                  Pratima Amol Sheorey and
                  Sushma Nayak and
                  V. V. Ajith Kumar},
  title        = {Role of Information and Communications Technology {(ICT)} in Participatory
                  Democracy: a Forerunner to an Egalitarian Society},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {107--116},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047375},
  doi          = {10.1145/3047273.3047375},
  timestamp    = {Fri, 07 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BehlSNK17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BhatnagarNFLS17,
  author       = {Ambika Bhatnagar and
                  Aditya Nagori and
                  Richard Fletcher and
                  Rakesh Lodha and
                  Tavpritesh Sethi},
  title        = {Leveraging Thermal Patterns in Children for Telemedicine: Role of
                  Affordable Imagers, Smartphones and Data-analytics},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {588--589},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047376},
  doi          = {10.1145/3047273.3047376},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BhatnagarNFLS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BokhariG17,
  author       = {Hasnain Bokhari and
                  Grigoriy Grigoryev},
  title        = {Creating Knowledge Societies: Enabling Digital Literacy with Raspberry
                  Pi in Tribal Area of Pakistan},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {560--561},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047312},
  doi          = {10.1145/3047273.3047312},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BokhariG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BundinM17,
  author       = {Mikhail Bundin and
                  Aleksei Martynov},
  title        = {Legal and Ethical Aspects of Social Media Use by Public Employees
                  in Russia},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {574--575},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047337},
  doi          = {10.1145/3047273.3047337},
  timestamp    = {Fri, 27 Dec 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BundinM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CenciFA17,
  author       = {Karina Cenci and
                  Pablo R. Fillottrani and
                  Jorge Ardenghi},
  title        = {Government Data Interoperability: a Case Study from Academia},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {625--628},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047382},
  doi          = {10.1145/3047273.3047382},
  timestamp    = {Fri, 27 Dec 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CenciFA17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChahalK17,
  author       = {Ajay Singh Chahal and
                  Shailender Kaushal},
  title        = {Smart City Shimla: Citizen Friendly Initiatives Proposed for Improving
                  Quality of Life},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {568--569},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047331},
  doi          = {10.1145/3047273.3047331},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChahalK17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChoudhuryB17,
  author       = {Pranab Ranjan Choudhury and
                  Manoj Kumar Behera},
  title        = {Using Administrative Data for Monitoring and Improving Land Policy
                  and Governance in India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {127--135},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047296},
  doi          = {10.1145/3047273.3047296},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChoudhuryB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChuTLHHH17,
  author       = {Pin{-}Yu Chu and
                  Hsien{-}Lee Tseng and
                  Chung{-}Pin Lee and
                  Wan{-}Ling Huang and
                  Tong{-}Yi Huang and
                  Yung{-}Tai Hung},
  title        = {A Longitudinal Research of Public Value and Electronic Governance
                  Development in Taiwan},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {459--464},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047387},
  doi          = {10.1145/3047273.3047387},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChuTLHHH17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChugunovKM17,
  author       = {Andrei V. Chugunov and
                  Yury Kabanov and
                  Yuri Misnikov},
  title        = {Citizens versus the Government or Citizens with the Government: a
                  Tale of Two e-Participation Portals in One City - a Case Study of
                  St. Petersburg, Russia},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {70--77},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047276},
  doi          = {10.1145/3047273.3047276},
  timestamp    = {Fri, 27 Dec 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChugunovKM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Chundeli17,
  author       = {Faiz Ahmed Chundeli},
  title        = {Using 3D {GIS} as a Decision Support Tool in Urban Planning},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {401--404},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047360},
  doi          = {10.1145/3047273.3047360},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Chundeli17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DasM17,
  author       = {Rama Krushna Das and
                  Harekrishna Misra},
  title        = {Digital India, e-Governance and Common People: How Connected are These
                  in Access Layer of Smart Village?},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {556--557},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047297},
  doi          = {10.1145/3047273.3047297},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DasM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DessaiNB17,
  author       = {Nilesh B. Fal Dessai and
                  Gaurav A. Naik and
                  Vinay Praneeth Boda},
  title        = {e-Tendering Solution with e-Payment Integration for the State of Goa},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {522--523},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047306},
  doi          = {10.1145/3047273.3047306},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DessaiNB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DoctorD17,
  author       = {Gayatri Doctor and
                  Esha Dalal},
  title        = {Awareness and Management of e-Waste in Ahmedabad},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {359--365},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047389},
  doi          = {10.1145/3047273.3047389},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DoctorD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DuttaDA17,
  author       = {Ajay Dutta and
                  M. Syamala Devi and
                  Manish Arora},
  title        = {Census Web Service Architecture for e-Governance Applications},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {1--4},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047390},
  doi          = {10.1145/3047273.3047390},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DuttaDA17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DwivediRTLSG17,
  author       = {Yogesh Kumar Dwivedi and
                  Nripendra P. Rana and
                  Mina Tajvidi and
                  Banita Lal and
                  Ganesh P. Sahu and
                  Ashish Gupta},
  title        = {Exploring the Role of Social Media in e-Government: an Analysis of
                  Emerging Literature},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {97--106},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047374},
  doi          = {10.1145/3047273.3047374},
  timestamp    = {Sat, 05 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DwivediRTLSG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/EiluB17,
  author       = {Emmanuel Eilu and
                  Rehema Baguma},
  title        = {Anticipated User Experience {(AUX)} Framework for Improving Acceptance
                  of Using Mobile Phones for Voting},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {87--96},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047342},
  doi          = {10.1145/3047273.3047342},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/EiluB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FaroqiS17,
  author       = {Md Gofran Faroqi and
                  Noore Alam Siddiquee},
  title        = {Impacts of Telecentre on Users: the Experience of the Union Digital
                  Centre in Bangladesh},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {149--156},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047346},
  doi          = {10.1145/3047273.3047346},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/FaroqiS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GargRD17,
  author       = {Arti Garg and
                  Mridu Pobon Rajkhowa and
                  Savita Dawar},
  title        = {CollabDDS: {ICT} Tool for Advanced TeleRadiology},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {550--551},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047289},
  doi          = {10.1145/3047273.3047289},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GargRD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Gomez17,
  author       = {Edgar A. Ruvalcaba G{\'{o}}mez},
  title        = {Perceptions About the Concept and Benefits of Open Government in Local
                  Governments in Spain},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {594--597},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047338},
  doi          = {10.1145/3047273.3047338},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Gomez17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GuptaMP17,
  author       = {Rajan Gupta and
                  Sunil Kumar Muttoo and
                  Saibal Kumar Pal},
  title        = {The Need of a Development Assessment Index for e-Governance in India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {414--422},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047294},
  doi          = {10.1145/3047273.3047294},
  timestamp    = {Thu, 17 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GuptaMP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GuptaMP17a,
  author       = {Rajan Gupta and
                  Sunil Kumar Muttoo and
                  Saibal Kumar Pal},
  title        = {Proposed Framework for Information Systems Security for e-Governance
                  in Developing Nations},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {546--547},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047285},
  doi          = {10.1145/3047273.3047285},
  timestamp    = {Thu, 17 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GuptaMP17a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GuptaMP17b,
  author       = {Rajan Gupta and
                  Sunil Kumar Muttoo and
                  Saibal Kumar Pal},
  title        = {Development of e-Governance in an Emerging Economy Like India: Assessment
                  and Way Ahead for Key Components},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {613--616},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047354},
  doi          = {10.1145/3047273.3047354},
  timestamp    = {Thu, 17 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GuptaMP17b.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GuptaSGMR17,
  author       = {Rakesh Gupta and
                  Inder Pal Singh Sethi and
                  Vivek Gupta and
                  Ashutosh P. Maurya and
                  Ramya Rajamanickam},
  title        = {e-Transformation in Indian Telecom Sector Through m-Governance},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {266--271},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047350},
  doi          = {10.1145/3047273.3047350},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GuptaSGMR17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GuriaPT17,
  author       = {Lay Smrity Guria and
                  Rishikesh Patankar and
                  Dinesh Tyagi},
  title        = {ICT-Based Financial and Investor Literacy through Common Service Centres},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {532--533},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047369},
  doi          = {10.1145/3047273.3047369},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GuriaPT17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HabibDM17,
  author       = {Ahsan Habib and
                  Shuvankar Das and
                  Mostafa Monowar},
  title        = {Introducing {ICT} as a Tool of Reducing Unethical Activities in Bangladeshi
                  Education Domain},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {518--519},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047286},
  doi          = {10.1145/3047273.3047286},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HabibDM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HasanALN17,
  author       = {Mohammad Mahmudul Hasan and
                  Dimosthenis Anagnostopoulos and
                  Pericles Loucopoulos and
                  Mara Nikolaidou},
  title        = {Regulatory Requirements Compliance in e-Government System Development:
                  an Ontology Framework},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {441--449},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047341},
  doi          = {10.1145/3047273.3047341},
  timestamp    = {Thu, 24 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/HasanALN17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HasanSCSR17,
  author       = {Syed Ziaul Hasan and
                  Adam Stapleton and
                  Eric Cadora and
                  Promita Sengupta and
                  Mustafiz Rahman},
  title        = {The Bangladesh Justice Audit},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {123--126},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047396},
  doi          = {10.1145/3047273.3047396},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HasanSCSR17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HubertMCM17,
  author       = {Roc{\'{\i}}o B. Hubert and
                  Ana Gabriela Maguitman and
                  Carlos Iv{\'{a}}n Ches{\~{n}}evar and
                  Marcos A. Malamud},
  title        = {CitymisVis: a Tool for the Visual Analysis and Exploration of Citizen
                  Requests and Complaints},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {22--25},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047320},
  doi          = {10.1145/3047273.3047320},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HubertMCM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/IsagahW17,
  author       = {Tupokigwe Isagah and
                  Maria A. Wimmer},
  title        = {Mobile Government Applications: Challenges and Needs for a Comprehensive
                  Design Approach},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {423--432},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047305},
  doi          = {10.1145/3047273.3047305},
  timestamp    = {Sun, 06 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/IsagahW17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/IvaturyJP17,
  author       = {Priyanka Ivatury and
                  Angel Jeena and
                  Amit Prakash},
  title        = {Relevance of Participatory Approaches in Creating {ICT} Systems for
                  Public Health Programmes},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {346--354},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047370},
  doi          = {10.1145/3047273.3047370},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/IvaturyJP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JatM17,
  author       = {Mahesh Kumar Jat and
                  Shuchi Mala},
  title        = {Application of {GIS} and Space-Time Scan Statistic for Vector Born
                  Disease Clustering},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {329--338},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047361},
  doi          = {10.1145/3047273.3047361},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/JatM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KariukiO17,
  author       = {Paul Kariuki and
                  Lizzy Oluwatoyin Ofusori},
  title        = {WhatsApp-Operated Stokvels Promoting Youth Entrepreneurship in Durban,
                  South Africa: Experiences of Young Entrepreneurs},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {253--259},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047397},
  doi          = {10.1145/3047273.3047397},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KariukiO17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KataraP17,
  author       = {Sanjeev Kumar Katara and
                  Avinash Pokhriyal},
  title        = {An ICT-based Border Security Framework: a Case Study in Indian Perspective},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {35--38},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047347},
  doi          = {10.1145/3047273.3047347},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KataraP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KataraS17,
  author       = {Sanjeev Kumar Katara and
                  Nagesh Shastri},
  title        = {Transformational Changes Through {ICT:} a Case Study of the Central
                  Bureau of Narcotics in India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {520--521},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047298},
  doi          = {10.1145/3047273.3047298},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KataraS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kaushik17,
  author       = {Anjali Kaushik},
  title        = {{GIS} Based Decision Support Systems in Government: Cases from India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {366--374},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047391},
  doi          = {10.1145/3047273.3047391},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Kaushik17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KhanraJ17,
  author       = {Sayantan Khanra and
                  Rojers P. Joseph},
  title        = {Adoption and Diffusion of e-Government Services: the Impact of Demography
                  and Service Quality},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {602--605},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047301},
  doi          = {10.1145/3047273.3047301},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KhanraJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KrishnaN17,
  author       = {Aparna Krishna and
                  Gopal Naik},
  title        = {Use of Information Quality Concepts to Improve Effectiveness of Agricultural
                  Information Delivery: Some Empirical Evidence},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {610--612},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047349},
  doi          = {10.1145/3047273.3047349},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KrishnaN17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Krumova17,
  author       = {Milena Krumova},
  title        = {Higher Education 2.0 and Open Data: a Framework for University Openness
                  and Co-creation Performance},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {562--563},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047316},
  doi          = {10.1145/3047273.3047316},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Krumova17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KumarJ17,
  author       = {Akshi Kumar and
                  Arunima Joshi},
  title        = {SentIndiGov-O: an Ontology-based Tool for Sentiment Analysis to Empower
                  Digital Governance},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {576--577},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047340},
  doi          = {10.1145/3047273.3047340},
  timestamp    = {Fri, 23 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KumarJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KumarPI17,
  author       = {Harish Kumar and
                  Somender Poonia and
                  Mohamed Iliyas},
  title        = {A Step Towards Empowerment and Digital Inclusion of Rural Public in
                  India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {375--383},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047283},
  doi          = {10.1145/3047273.3047283},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KumarPI17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KumarSM17,
  author       = {Rajiv Kumar and
                  Amit Sachan and
                  Arindam Mukherjee},
  title        = {e-Government Adoption in India: a Mixed Method Approach},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {617--620},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047357},
  doi          = {10.1145/3047273.3047357},
  timestamp    = {Mon, 05 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KumarSM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Lameiras17,
  author       = {Mariana Lameiras},
  title        = {Characteristics of Media Governance},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {578--579},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047351},
  doi          = {10.1145/3047273.3047351},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Lameiras17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LanzaGG17,
  author       = {Beatriz Barreto Brasileiro Lanza and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Fernando Antonio Prado Gimenez},
  title        = {Understanding Business Models for Mobile Government: the Case of {SMS}
                  at the Paran{\'{a}} Department of Motor Vehicles {(DMV)}},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {590--591},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047380},
  doi          = {10.1145/3047273.3047380},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LanzaGG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Lima17,
  author       = {C{\'{\i}}ntia Caldas Barcelar de Lima},
  title        = {m-Government: Limits and Possibilities for the Use of Mobile Apps
                  as a Citizenship Tool in Brazil},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {245--252},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047383},
  doi          = {10.1145/3047273.3047383},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Lima17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Lkhagvasuren17,
  author       = {Galbaatar Lkhagvasuren},
  title        = {Cybersecurity Cooperation of Countries: Impact of Draft International
                  Code of Conduct for Information Security},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {564--565},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047317},
  doi          = {10.1145/3047273.3047317},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Lkhagvasuren17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LopesSNT17,
  author       = {Nuno Vasco Lopes and
                  Delfina S{\'{a}} Soares and
                  Morten Meyerhoff Nielsen and
                  Ant{\'{o}}nio F. Tavares},
  title        = {Research Gaps on Public Service Delivery},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {465--474},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047388},
  doi          = {10.1145/3047273.3047388},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LopesSNT17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MaharjanS17,
  author       = {Mahesh Maharjan and
                  Subarna Shakya},
  title        = {ICT, Local Governance and Branchless Banking: Triangular Efforts to
                  Make Social Cash Transfer Easy and Transparent},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {524--525},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047318},
  doi          = {10.1145/3047273.3047318},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MaharjanS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MarzoukiMD17,
  author       = {Amal Marzouki and
                  Sehl Mellouli and
                  Sylvie Daniel},
  title        = {Towards a Context-based Citizen Participation Approach: a Literature
                  Review of Citizen Participation Issues and a Conceptual Framework},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {204--213},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047352},
  doi          = {10.1145/3047273.3047352},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MarzoukiMD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MatheusJ17,
  author       = {Ricardo Matheus and
                  Marijn Janssen},
  title        = {How to Become a Smart City?: Balancing Ambidexterity in Smart Cities},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {405--413},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047386},
  doi          = {10.1145/3047273.3047386},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MatheusJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Meydani17,
  author       = {Elahe Meydani},
  title        = {Role of Information and Communication Technologies in Government Effectiveness},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {494--503},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047311},
  doi          = {10.1145/3047273.3047311},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Meydani17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MishraAC17,
  author       = {Anurag Mishra and
                  Piyush Aggarwal and
                  Rohit Chaudhary},
  title        = {River Pollution Detection Using Google Maps},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {117--122},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047368},
  doi          = {10.1145/3047273.3047368},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MishraAC17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisraMBG17,
  author       = {Durgaprasad Misra and
                  Alka Mishra and
                  Sunil Babbar and
                  Varun Gupta},
  title        = {Open Government Data Policy and Indian Ecosystems},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {218--227},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047363},
  doi          = {10.1145/3047273.3047363},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisraMBG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisraMBS17,
  author       = {Durgaprasad Misra and
                  Alka Mishra and
                  Sunil Babbar and
                  Sunita Singh},
  title        = {Web Accessibility Assessment of Government Web Solutions: a Case Study
                  in Digital India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {26--34},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047323},
  doi          = {10.1145/3047273.3047323},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisraMBS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisraSG17,
  author       = {Deepak Chandra Misra and
                  Inder Pal Singh Sethi and
                  Om Pradyumana Gupta},
  title        = {e-Governance Transaction Aggregation: Analysis and Reconciliation
                  Through eTaal},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {526--527},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047321},
  doi          = {10.1145/3047273.3047321},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisraSG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NathB17,
  author       = {Manjit Nath and
                  Pallabi Barah},
  title        = {Digital India and Women: Bridging the Digital Gender Divide},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {302--310},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047319},
  doi          = {10.1145/3047273.3047319},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/NathB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NerurkarD17,
  author       = {Amrutaunshu N. Nerurkar and
                  Indrajit Das},
  title        = {Agile Project Management in Large Scale Digital Transformation Projects
                  in Government and Public Sector: a Case Study of {DILRMP} Project},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {580--581},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047355},
  doi          = {10.1145/3047273.3047355},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NerurkarD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NettenBCM17,
  author       = {Niels Netten and
                  Mortaza S. Bargh and
                  Sunil Choenni and
                  Ronald Meijer},
  title        = {Exploiting Big Data for Evaluation Studies},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {228--231},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047377},
  doi          = {10.1145/3047273.3047377},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NettenBCM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NielsenCVB17,
  author       = {Morten Meyerhoff Nielsen and
                  Nuno Ramos Carvalho and
                  Linda Veiga and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Administrative Burden Reduction Over Time: Literature Review, Trends
                  and Gap Analysis},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {140--148},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047334},
  doi          = {10.1145/3047273.3047334},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/NielsenCVB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OdongoR17,
  author       = {Agnes Owuato Odongo and
                  Gideon Cheruiyot Rono},
  title        = {Workplace Harassment Through {ICT}},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {187--190},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047315},
  doi          = {10.1145/3047273.3047315},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OdongoR17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OdongoR17a,
  author       = {Agnes Owuato Odongo and
                  Gideon Cheruiyot Rono},
  title        = {Digital Empowerment in Kenya},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {592--593},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047381},
  doi          = {10.1145/3047273.3047381},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OdongoR17a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OfusoriK17,
  author       = {Lizzy Oluwatoyin Ofusori and
                  Paul Kariuki},
  title        = {The Power of WhatsApp as a Communication Tool for Elections Observation
                  and Monitoring in KwaZulu-Natal: {NGO} Case Study in South Africa},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {536--537},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047398},
  doi          = {10.1145/3047273.3047398},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/OfusoriK17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OwaisKM17,
  author       = {Syed Taha Owais and
                  Seema Khanna and
                  R. S. Mani},
  title        = {Innovation in Service Delivery Platform: a Case for {SMS} Gateway},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {570--571},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047332},
  doi          = {10.1145/3047273.3047332},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OwaisKM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Pal17,
  author       = {Abhipsa Pal},
  title        = {Motivations of Individuals Contributing to Open Content Creation Projects:
                  a Cultural Comparison between Developed and Developing Countries},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {174--177},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047291},
  doi          = {10.1145/3047273.3047291},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Pal17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PalP17,
  author       = {Amit Pal and
                  Rajdeep Pal},
  title        = {Leveraging Information and Communication Technologies in Public Distribution
                  System (e-PDS)},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {586--587},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047373},
  doi          = {10.1145/3047273.3047373},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PalP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Pandey17,
  author       = {Neena Pandey},
  title        = {Internet Governance Maturity Model: Assessing India's Maturity},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {606--609},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047345},
  doi          = {10.1145/3047273.3047345},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Pandey17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PandeyD17,
  author       = {Neena Pandey and
                  Rahul De'},
  title        = {Choice of Internet Governance Structure: a Cross-Country Study of
                  National Level Factors},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {433--440},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047336},
  doi          = {10.1145/3047273.3047336},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PandeyD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PanickerS17,
  author       = {Shina Panicker and
                  Rishabh Srivastava},
  title        = {Emerging Role of Data Analytics in Combating Financial Frauds: the
                  Era of Big Data in India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {167--173},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047287},
  doi          = {10.1145/3047273.3047287},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PanickerS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ParkhimovichM17,
  author       = {Olga Parkhimovich and
                  Elena Minina},
  title        = {Insight Provoking Multi-criterial Visualization of Russian Open Finance
                  Data: from Data Acquisition to Processing and Analyzing},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {552--553},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047290},
  doi          = {10.1145/3047273.3047290},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ParkhimovichM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Parmar17,
  author       = {Vikram Singh Parmar},
  title        = {Design Approach to Increase Adoption of {ICT} Interventions},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {272--275},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047371},
  doi          = {10.1145/3047273.3047371},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Parmar17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PatankarVT17,
  author       = {Rishikesh Patankar and
                  Sanjay Kumar Vyas and
                  Dinesh Tyagi},
  title        = {Achieving Universal Digital Literacy for Rural India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {528--529},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047325},
  doi          = {10.1145/3047273.3047325},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PatankarVT17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PatarakinBR17,
  author       = {Evgeny Patarakin and
                  Vasiliy Burov and
                  Igor Remorenko},
  title        = {Scaffolding Educational Community of Practice Using Visual Storytelling},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {355--358},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047378},
  doi          = {10.1145/3047273.3047378},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PatarakinBR17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PathakG17,
  author       = {Aditi Pathak and
                  Avni Gupta},
  title        = {Digitisation and Development: Macro Relation and Micro Experience},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {450--458},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047348},
  doi          = {10.1145/3047273.3047348},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PathakG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PatraD17,
  author       = {Manas Ranjan Patra and
                  Amar Ranjan Dash},
  title        = {Analysis of Android Cell Phone Web-Browsers to Facilitate Accessible
                  m-Governance},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {276--284},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047279},
  doi          = {10.1145/3047273.3047279},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PatraD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PereiraRGP17,
  author       = {Gabriela Viale Pereira and
                  Bettina Rinnerbauer and
                  Michael Ginner and
                  Peter Parycek},
  title        = {Categorizing Obstacles in e-Government: Formal and Informal},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {157--166},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047367},
  doi          = {10.1145/3047273.3047367},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PereiraRGP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Picco-Schwendener17,
  author       = {Anna Picco{-}Schwendener and
                  H. Jost Reinhold and
                  Lorenzo Cantoni},
  title        = {Usage Practices and User Types of a Municipal Wi-Fi Network: the Case
                  of "WiFi Lugano"},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {292--301},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047309},
  doi          = {10.1145/3047273.3047309},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Picco-Schwendener17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PorwolO17,
  author       = {Lukasz Porwol and
                  Adegboyega Ojo},
  title        = {Barriers and Desired Affordances of Social Media Based e-Participation:
                  Politicians' Perspectives},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {78--86},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047324},
  doi          = {10.1145/3047273.3047324},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PorwolO17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PotnisG17,
  author       = {Devendra Potnis and
                  Bhakti Gala},
  title        = {Factors Influencing Intention of Citizens to Spread Information over
                  Mobile Phones: Implications for Mobile Governance in India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {516--517},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047284},
  doi          = {10.1145/3047273.3047284},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PotnisG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Prasad17,
  author       = {Gollapudi V. R. J. Sai Prasad},
  title        = {Renarrating Web Content to Increase Web Accessibility},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {598--601},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047292},
  doi          = {10.1145/3047273.3047292},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Prasad17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/QuartucciFEC17,
  author       = {Elisa Quartucci and
                  Jos{\'{e}} Fern{\'{a}}ndez{-}Ard{\'{a}}iz and
                  Elsa Estevez and
                  Carlos Iv{\'{a}}n Ches{\~{n}}evar},
  title        = {From Open Government to Open City: Lessons Learnt from Institutionalizing
                  Open Government Practices in Bah{\'{\i}}a Blanca, Argentina},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {232--235},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047384},
  doi          = {10.1145/3047273.3047384},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/QuartucciFEC17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RajuRD17,
  author       = {Saravanan Raju and
                  Vandita Rajesh and
                  Jitender S. Deogun},
  title        = {The Case for a Data Bank: an Institution to Govern Healthcare and
                  Education},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {538--539},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047275},
  doi          = {10.1145/3047273.3047275},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RajuRD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RamS17,
  author       = {Manoranjan Pon. Ram and
                  Anunay Sinha},
  title        = {Flipped Classroom at Amity University Noida: an Implementation Approach},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {542--543},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047281},
  doi          = {10.1145/3047273.3047281},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RamS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RezkABO17,
  author       = {Mohamed Adel Rezk and
                  Mahmoud H. Aliyu and
                  Hatem Bensta and
                  Adegboyega Ojo},
  title        = {Towards a Vocabulary for Open Public Policies},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {584--585},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047366},
  doi          = {10.1145/3047273.3047366},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RezkABO17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RivoirL17,
  author       = {Ana Rivoir and
                  Javier Landinelli},
  title        = {ICT-mediated Citizen Engagement - Case Study: Open Government National
                  Action Plan in Uruguay},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {214--217},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047359},
  doi          = {10.1145/3047273.3047359},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RivoirL17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Saha17,
  author       = {Kakoli Saha},
  title        = {"Smart Solutions" for a Smart City: a {GIS} Approach},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {534--535},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047395},
  doi          = {10.1145/3047273.3047395},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Saha17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SamantaP17,
  author       = {Tapas Samanta and
                  Sarbajit Pal},
  title        = {Holistic Effort for Assisted Local Transitory Help: an {ICT} Deployment
                  {(HEALTH-AID)}},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {582--583},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047356},
  doi          = {10.1145/3047273.3047356},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SamantaP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Sandoval-Almazan17,
  author       = {Rodrigo Sandoval{-}Almaz{\'{a}}n and
                  David Valle Cruz},
  title        = {Open Innovation, Living Labs and Public Officials: The Case of "Mapaton"
                  in Mexico},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {260--265},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047308},
  doi          = {10.1145/3047273.3047308},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Sandoval-Almazan17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Seetharaman17,
  author       = {Priya Seetharaman},
  title        = {Technology Governance Challenges in e-Government Projects: Health
                  Information Systems in India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {504--507},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047365},
  doi          = {10.1145/3047273.3047365},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Seetharaman17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Sethi17,
  author       = {Rupal Sethi},
  title        = {Studying Unintended Consequences of Using {MOOC} Interface: an Affordance
                  Perspective to Address the Dropout Problem in MOOCs},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {621--624},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047364},
  doi          = {10.1145/3047273.3047364},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Sethi17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ShrivastavaP17,
  author       = {Swapnil Shrivastava and
                  Supriya N. Pal},
  title        = {A Big Data Analytics Framework for Enterprise Service Ecosystems in
                  an e-Governance Scenario},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {5--11},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047274},
  doi          = {10.1145/3047273.3047274},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ShrivastavaP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Shubha17,
  author       = {Vashima Shubha},
  title        = {Deploy Right, Develop Right: Analysis and Recommendation on Using
                  e-Governance Competency {(EGCF)} Framework for Digital India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {39--42},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047277},
  doi          = {10.1145/3047273.3047277},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Shubha17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Shukla17,
  author       = {Ravi Shukla},
  title        = {Smart Technologies, Smart Governance and Smart Cities: Garbage Governance
                  in Jamia Nagar, Delhi},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {566--567},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047326},
  doi          = {10.1145/3047273.3047326},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Shukla17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Siddiqui17,
  author       = {Parwez Ahmed Siddiqui},
  title        = {Implementation of Integrated Financial Management System in West Bengal:
                  a State in India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {12--21},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047300},
  doi          = {10.1145/3047273.3047300},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Siddiqui17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Singh17,
  author       = {Upmith Singh},
  title        = {Influence of Corruption and Governance on e-Government: {BRICS} Country
                  Perspective},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {530--531},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047353},
  doi          = {10.1145/3047273.3047353},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Singh17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SinghKI17,
  author       = {Harjit Singh and
                  Arpan Kumar Kar and
                  P. Vigneswara Ilavarasan},
  title        = {Performance Assessment of e-Government Projects: a Multi-Construct,
                  Multi-Stakeholder Perspective},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {558--559},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047304},
  doi          = {10.1145/3047273.3047304},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SinghKI17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SinghaniaJ17,
  author       = {Monica Singhania and
                  Aditi Jaitly},
  title        = {Mobile Governance in India: Innovative Sustainable Business Modelling},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {544--545},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047282},
  doi          = {10.1145/3047273.3047282},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SinghaniaJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SinhaD17,
  author       = {Ekta Sinha and
                  Keith C. D'Souza},
  title        = {Urban Women and Digitization: Pointers from Mumbai},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {285--291},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047295},
  doi          = {10.1145/3047273.3047295},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SinhaD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SneidersBHP17,
  author       = {Eriks Sneiders and
                  Jean Claude Byungura and
                  Martin Henkel and
                  Erik Perjons},
  title        = {Potential of Language Technology to Support Public Organizations and
                  Their Communication Channels in a Developing Country},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {236--244},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047333},
  doi          = {10.1145/3047273.3047333},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SneidersBHP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Soe17,
  author       = {Ralf{-}Martin Soe},
  title        = {Smart Twin Cities via Urban Operating System},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {391--400},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047322},
  doi          = {10.1145/3047273.3047322},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Soe17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SoodS17,
  author       = {Saurabh Sood and
                  Niti Saxena},
  title        = {Universal Digital Literacy: a Means to What End?},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {572--573},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047335},
  doi          = {10.1145/3047273.3047335},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SoodS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SrivastavaSRCS17,
  author       = {Siddharth Srivastava and
                  Sumit Soman and
                  Astha Rai and
                  Amarjeet Singh Cheema and
                  Praveen K. Srivastava},
  title        = {Continuity of Care Document for Hospital Management Systems: an Implementation
                  Perspective},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {339--345},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047362},
  doi          = {10.1145/3047273.3047362},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SrivastavaSRCS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/StuermerKM17,
  author       = {Matthias St{\"{u}}rmer and
                  Oliver Krancher and
                  Thomas Myrach},
  title        = {When the Exception Becomes the Norm: Direct Awards to {IT} Vendors
                  by the Swiss Public Sector},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {43--46},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047329},
  doi          = {10.1145/3047273.3047329},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/StuermerKM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TeranKP17,
  author       = {Luis Ter{\'{a}}n and
                  Ulzhan Kakenova and
                  Edy Portmann},
  title        = {Analyzing and Integrating Dynamic Profiles on Voting Advice Applications},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {62--69},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047385},
  doi          = {10.1145/3047273.3047385},
  timestamp    = {Sat, 05 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/TeranKP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TuckerGS17,
  author       = {Ian Tucker and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Djoko Sigit Sayogo},
  title        = {Collaborative Data Analytics for Emergency Response: Identifying Key
                  Factors and Proposing a Preliminary Framework},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {508--515},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047379},
  doi          = {10.1145/3047273.3047379},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/TuckerGS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/UthamanR17,
  author       = {Vijaya S. Uthaman and
                  Vasanthagopal Ramankutty},
  title        = {e-Governance Service Quality of Common Service Centers: a Review of
                  Existing Models and Key Dimensions},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {540--541},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047280},
  doi          = {10.1145/3047273.3047280},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/UthamanR17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VarkeyBP17,
  author       = {George Varkey and
                  Aravind Balakrishnan and
                  R. Prajith},
  title        = {Presentation of Patient Information on the Doctor's Smart Phone for
                  Acute Care},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {321--328},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047358},
  doi          = {10.1145/3047273.3047358},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VarkeyBP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VijG17,
  author       = {Nidhi Vij Mali and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a},
  title        = {Digital Governance and Individuals' Empowerment: a Conceptual Framework
                  and Some Preliminary Results},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {136--139},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047313},
  doi          = {10.1145/3047273.3047313},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/VijG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/WadkarSMA17,
  author       = {Sagar K. Wadkar and
                  Khajan Singh and
                  Asif Mohammad and
                  Shivaji D. Argade},
  title        = {Sustainability of the Rural {ICT} Project: a Case Study of aAQUA e-Agriservice,
                  Maharashtra, India},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {384--390},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047302},
  doi          = {10.1145/3047273.3047302},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/WadkarSMA17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZeletiO17,
  author       = {Fatemeh Ahmadi Zeleti and
                  Adegboyega Ojo},
  title        = {An Ontology for Open Government Data Business Model},
  booktitle    = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  pages        = {195--203},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273.3047327},
  doi          = {10.1145/3047273.3047327},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ZeletiO17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2017,
  title        = {Proceedings of the 10th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2017, New Delhi, India, March 07
                  - 09, 2017},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3047273},
  doi          = {10.1145/3047273},
  isbn         = {978-1-4503-4825-6},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/2017.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AbdrabbahAA16,
  author       = {Sabrine Ben Abdrabbah and
                  Raouia Ayachi and
                  Nahla Ben Amor},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {A Dynamic Community-Based Personalization for e-Government Services},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {258--265},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910050},
  doi          = {10.1145/2910019.2910050},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AbdrabbahAA16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Alarabiat16,
  author       = {Ayman Alarabiat},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Electronic Participation Through Social Media: Citizens' Adoption
                  Factors at Local Government Level},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {424--427},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910090},
  doi          = {10.1145/2910019.2910090},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Alarabiat16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlarabiatS16,
  author       = {Ayman Alarabiat and
                  Delfina S{\'{a}} Soares},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Electronic Participation through Social Media},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {191--194},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910109},
  doi          = {10.1145/2910019.2910109},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AlarabiatS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlbanoP16,
  author       = {Cl{\'{a}}udio Son{\'{a}}glio Albano and
                  Leonardo Bidese de Pinho},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Publishing Data in Open Format: Formalizing the Process in a Brazilian
                  Federal University},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {382--383},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910059},
  doi          = {10.1145/2910019.2910059},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AlbanoP16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlmuftahWS16,
  author       = {Hamad Almuftah and
                  Vishanth Weerakkody and
                  Uthayasankar Sivarajah},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {e-Diplomacy: a Systematic Literature Review},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {131--134},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910083},
  doi          = {10.1145/2910019.2910083},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AlmuftahWS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AwotwiA16,
  author       = {Johanna Ekua Awotwi and
                  Charles Amega{-}Selorm},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Transparency and Accountability After 2015: e-Parliament for Citizens'
                  Engagement in the Ghanaian Environment},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {5--8},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910081},
  doi          = {10.1145/2910019.2910081},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AwotwiA16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BarghCM16,
  author       = {Mortaza S. Bargh and
                  Sunil Choenni and
                  Ronald Meijer},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Meeting Open Data Halfway: on Semi-Open Data Paradigm},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {199--206},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910037},
  doi          = {10.1145/2910019.2910037},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BarghCM16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Bertot16,
  author       = {John Carlo Bertot},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Building Digitally Inclusive Communities: the Roles of Public Libraries
                  in Digital Inclusion and Development},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {95--102},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910082},
  doi          = {10.1145/2910019.2910082},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Bertot16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BertotEJ16,
  author       = {John Carlo Bertot and
                  Elsa Estevez and
                  Tomasz Janowski},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Digital Public Service Innovation: Framework Proposal},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {113--122},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910108},
  doi          = {10.1145/2910019.2910108},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BertotEJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BolgovK16,
  author       = {Radomir V. Bolgov and
                  Vitalina Karachay},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {e-Governance Institutions Development in the Eurasian Economic Union:
                  Case of the Russian Federation},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {374--375},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910044},
  doi          = {10.1145/2910019.2910044},
  timestamp    = {Wed, 23 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BolgovK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BoudjelidaML16,
  author       = {Abdelhamid Boudjelida and
                  Sehl Mellouli and
                  Jungwoo Lee},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Electronic Citizens Participation: Systematic Review},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {31--39},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910097},
  doi          = {10.1145/2910019.2910097},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BoudjelidaML16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BuccolieroB16,
  author       = {Luca Buccoliero and
                  Elena Bellio},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Marketing and Citizen Web Empowerment: an Index for Benchmarking Italian
                  Municipalities' Web Strategies},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {17--26},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910057},
  doi          = {10.1145/2910019.2910057},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BuccolieroB16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BundinM16,
  author       = {Mikhail Bundin and
                  Aleksei Martynov},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Use of Social Media by the Federal Government in Russia},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {394--395},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910068},
  doi          = {10.1145/2910019.2910068},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BundinM16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CaronVH16,
  author       = {Daniel J. Caron and
                  Jean{-}Patrick Villeneuve and
                  Marlen Heide},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Structuring the Transparency Deficits of ICT-enabled Production and
                  Use of Governmental Information},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {400--401},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910092},
  doi          = {10.1145/2910019.2910092},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CaronVH16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChikeremaMJ16,
  author       = {Teresa Chikerema and
                  Nehemiah Mavetera and
                  Mmaki Jantjies},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {A Contextual Framework for {EGOV} Adoption in {SADC}},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {416--419},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910072},
  doi          = {10.1145/2910019.2910072},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ChikeremaMJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChouikhOD16,
  author       = {Arbi Chouikh and
                  Adegboyega Ojo and
                  Olfa Belkahla Driss},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Exploring the Affordances of Social Media Platforms in Supporting
                  Emerging Public Service Paradigms},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {177--186},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910026},
  doi          = {10.1145/2910019.2910026},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChouikhOD16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChugunovFM16,
  author       = {Andrei V. Chugunov and
                  Olga Filatova and
                  Yuri Misnikov},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Online Discourse as a Microdemocracy Tool: Towards New Discursive
                  Epistemics for Policy Deliberation},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {40--49},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910100},
  doi          = {10.1145/2910019.2910100},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChugunovFM16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ClastornikDP16,
  author       = {Jos{\'{e}} Clastornik and
                  Susana Dornel and
                  Diana Parra},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Uruguay's Digital Policy},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {64--67},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910070},
  doi          = {10.1145/2910019.2910070},
  timestamp    = {Mon, 21 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ClastornikDP16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CledouB16,
  author       = {Maria Guillermina Cledou and
                  Lu{\'{\i}}s Soares Barbosa},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {An Ontology for Licensing Public Transport Services},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {230--239},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910101},
  doi          = {10.1145/2910019.2910101},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CledouB16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ColomboA16,
  author       = {Valeria Colombo and
                  Dinorah Alifa},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Institutional Networks for Digital Citizen Empowerment},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {388--389},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910064},
  doi          = {10.1145/2910019.2910064},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ColomboA16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CompernolleVGLV16,
  author       = {Mathias Van Compernolle and
                  Laurens De Vocht and
                  Stijn Goedertier and
                  Nikolaos Loutas and
                  Ruben Verborgh and
                  Erik Mannens and
                  Peter Mechant and
                  Vassilios Peristeras and
                  Rik Van de Walle},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {State-of-the-Art Assessment on the Implementations of International
                  Core Data Models for Public Administrations},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {327--337},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910027},
  doi          = {10.1145/2910019.2910027},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CompernolleVGLV16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CraveiroMM16,
  author       = {Gisele da Silva Craveiro and
                  Jorge A. S. Machado and
                  Jutta S. Machado},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {The Use of Open Government Data to Citizen Empowerment},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {398--399},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910076},
  doi          = {10.1145/2910019.2910076},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CraveiroMM16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CrespoMCCR16,
  author       = {Ricardo Crespo and
                  Daniela Manuschevich and
                  Fernando Crespo and
                  Gast{\'{o}}n Concha and
                  Abbas Rajabifard},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Participatory Planning Process for Controlling Urbanization: an Inverse
                  Model Approach},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {378--379},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910048},
  doi          = {10.1145/2910019.2910048},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CrespoMCCR16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Cruz16,
  author       = {David Valle Cruz},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Dynamic Interaction Between Emerging Technologies and Organizational
                  Factors in Government Agencies},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {428--431},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910096},
  doi          = {10.1145/2910019.2910096},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Cruz16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DOnofrioZKPM16,
  author       = {Sara D'Onofrio and
                  No{\'{e}}mie Zurlinden and
                  Patrick Kaltenrieder and
                  Edy Portmann and
                  Thomas Myrach},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Synchronizing Mind Maps with Fuzzy Cognitive Maps for Decision-Finding
                  in Cognitive Cities},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {363--364},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910034},
  doi          = {10.1145/2910019.2910034},
  timestamp    = {Sat, 05 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DOnofrioZKPM16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Dias-da-FeGO16,
  author       = {Armando Lopes Dias{-}da{-}F{\'{e}} and
                  Delfina Gomes and
                  L{\'{\i}}dia Oliveira},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {An Analysis of the Relationship Between e-Government, Accounting and
                  Technological Innovations: After the Implementation of the e-Government
                  Program in Brazil},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {408--411},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910031},
  doi          = {10.1145/2910019.2910031},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Dias-da-FeGO16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DiazC16,
  author       = {Javier Ramos D{\'{\i}}az and
                  Bruno Gonz{\'{a}}lez Cacheda},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Financing Social Activism: Crowdfunding and Advocatory Social Movement
                  in Spain in Times of Crisis},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {139--148},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910053},
  doi          = {10.1145/2910019.2910053},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DiazC16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Dodel16,
  author       = {Matias Dodel},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {e-Government's Hidden Inequality: Why Spending on Online Services
                  can be Regressive and How to Avoid it},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {68--74},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910052},
  doi          = {10.1145/2910019.2910052},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Dodel16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/EnawCT16,
  author       = {Ebot Ebot Enaw and
                  Njei Check and
                  Mokube Peter Teke},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Organisational Framework for e-Government Development in Sub-Saharan
                  Africa},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {352--355},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910021},
  doi          = {10.1145/2910019.2910021},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/EnawCT16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FerreiraA16,
  author       = {Isabel Ferreira and
                  Lu{\'{\i}}s A. Amaral},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Public e-Procurement: Advantages, Limitations and Technological "Pitfalls"},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {9--12},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910089},
  doi          = {10.1145/2910019.2910089},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FerreiraA16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FinquelievichFG16,
  author       = {Susana Finquelievich and
                  Patricio Feldman and
                  Ulises Girolimo},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Public Policies for Productive Innovation in Knowledge Society},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {109--112},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910085},
  doi          = {10.1145/2910019.2910085},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FinquelievichFG16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Gabor16,
  author       = {Mikl{\'{o}}s G{\'{a}}bor},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Management of Organizational Knowledge in Public Administration},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {402--403},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910094},
  doi          = {10.1145/2910019.2910094},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Gabor16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GamboaMMC16,
  author       = {Florencia Gamboa and
                  Marcos A. Malamud and
                  Ana Gabriela Maguitman and
                  Carlos Iv{\'{a}}n Ches{\~{n}}evar},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Citymis OpTree: Intelligent Citizen Management Using Sentiment Analysis
                  and Opinion Trees},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {250--253},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910040},
  doi          = {10.1145/2910019.2910040},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GamboaMMC16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Garcia-Garcia16,
  author       = {Luz Maria Garcia{-}Garcia},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {User Centric e-Government: the Modernization of the National Institute
                  of Migration at Mexico's Southern Border},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {432--435},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910102},
  doi          = {10.1145/2910019.2910102},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Garcia-Garcia16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Gil-GarciaPS16,
  author       = {J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Theresa A. Pardo and
                  Megan K. Sutherland},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Information Sharing in the Regulatory Context: Revisiting the Concepts
                  of Cross-Boundary Information Sharing},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {346--349},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910099},
  doi          = {10.1145/2910019.2910099},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Gil-GarciaPS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GoronC16,
  author       = {Anca Goron and
                  Carlos Iv{\'{a}}n Ches{\~{n}}evar},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {{HLMC:} a Hybrid Logic Tool for Model Checking in Verification of
                  Administrative Processes},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {376--377},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910046},
  doi          = {10.1145/2910019.2910046},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GoronC16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GrigoryevaVZ16,
  author       = {Irina Grigoryeva and
                  Lyudmila Vidiasova and
                  Denis Zhuk},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Seniors' Inclusion into e-Governance: Social Media, e-Services, e-Petitions
                  Usage},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {173--176},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910022},
  doi          = {10.1145/2910019.2910022},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/GrigoryevaVZ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/IdalinoB16,
  author       = {Sem{\'{\i}}ramis Daros Idalino and
                  Marciele Berger Bernardes},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Law of Access to Information: Case Study Between Brazil and Uruguay},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {60--63},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910055},
  doi          = {10.1145/2910019.2910055},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/IdalinoB16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/IslamS16,
  author       = {Mohd Kamrul Islam and
                  Frances Slack},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Women in Rural Bangladesh: Empowered by Access to Mobile Phones},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {75--84},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910074},
  doi          = {10.1145/2910019.2910074},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/IslamS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KacemBJGFA16,
  author       = {Ameni Kacem and
                  Rami Belkaroui and
                  Dhouha Jemal and
                  Haithem Ghorbel and
                  Rim Faiz and
                  Ines Hammami Abid},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Towards Improving e-Government Services Using Social Media-Based Citizen's
                  Profile Investigation},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {187--190},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910029},
  doi          = {10.1145/2910019.2910029},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KacemBJGFA16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kariuki16,
  author       = {Paul Kariuki},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Community Experiences of Engaging Political Representatives Using
                  Mobile Phone Technology and Web App in KwaZulu-Natal, South Africa},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {380--381},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910049},
  doi          = {10.1145/2910019.2910049},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Kariuki16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KarouiS16,
  author       = {Syrine Karoui and
                  Mohamed Ben Sassi},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Bridging the Gaps Between Laws and their Application: a Tunisian Case
                  Study},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {50--53},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910028},
  doi          = {10.1145/2910019.2910028},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KarouiS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KosterS16,
  author       = {Victoria K{\"{o}}ster and
                  Gustavo Su{\'{a}}rez},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Open Data for Development: Experience of Uruguay},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {207--210},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910060},
  doi          = {10.1145/2910019.2910060},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KosterS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KotkaKRSRL16,
  author       = {Taavi Kotka and
                  Laura Kask and
                  Karoliina Raudsepp and
                  Tyson Storch and
                  Rebecca Radloff and
                  Innar Liiv},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Policy and Legal Environment Analysis for e-Government Services Migration
                  to the Public Cloud},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {103--108},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910056},
  doi          = {10.1145/2910019.2910056},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KotkaKRSRL16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KudoG16,
  author       = {Hiroko Kudo and
                  Benoit Granier},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Citizen Co-designed and Co-produced Smart City: Japanese Smart City
                  Projects for "Quality of Life" and "Resilience"},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {240--249},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910103},
  doi          = {10.1145/2910019.2910103},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KudoG16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Lanza16,
  author       = {Beatriz Barreto Brasileiro Lanza},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Business Model for SMS-Based Government Services: an Analysis from
                  Configuration Theory},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {420--423},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910087},
  doi          = {10.1145/2910019.2910087},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Lanza16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LanzaGCW16,
  author       = {Beatriz Barreto Brasileiro Lanza and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Jim Costello and
                  Derek Werthmuller},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Proposing a Multidimensional Framework to Assess Mobile Government
                  Readiness},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {404--405},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910095},
  doi          = {10.1145/2910019.2910095},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LanzaGCW16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LiuSCS16,
  author       = {Zhan Liu and
                  Maria Sokhn and
                  Anne Le Calv{\'{e}} and
                  Roland Schegg},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {City Eye: Accessibility for All},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {350--351},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910020},
  doi          = {10.1145/2910019.2910020},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LiuSCS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MacadarLAL16,
  author       = {Marie Anne Macadar and
                  Jorge Lheureux{-}De{-}Freitas and
                  Luiza Schuch de Azambuja and
                  Edimara Mezzomo Luciano},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Contact Center in a Smart Cities View: a Comparative Case Study of
                  Curitiba (Brazil), Porto Alegre (Brazil) and Philadelphia {(USA)}},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {215--222},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910063},
  doi          = {10.1145/2910019.2910063},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MacadarLAL16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MagalhaesR16,
  author       = {Gustavo Magalh{\~{a}}es and
                  Catarina Roseira},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Exploring the Barriers in the Commercial Use of Open Government Data},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {211--214},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910078},
  doi          = {10.1145/2910019.2910078},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MagalhaesR16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Mancilla16,
  author       = {Yolanda Mart{\'{\i}}nez Mancilla},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {The Acquisition of Digital Capabilities as Means for Women's Development
                  in Punto M{\'{e}}xico Conectado},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {412--415},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910051},
  doi          = {10.1145/2910019.2910051},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Mancilla16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ManeiroB16,
  author       = {Maximiliano Maneiro and
                  Leonardo Biasotti},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Uruguayan Government {IT} Consolidation},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {301--304},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910067},
  doi          = {10.1145/2910019.2910067},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ManeiroB16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MatheusJ16,
  author       = {Ricardo Matheus and
                  Marijn Janssen},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Exploitation and Exploration Strategies to Create Data Transparency
                  in the Public Sector},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {13--16},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910091},
  doi          = {10.1145/2910019.2910091},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MatheusJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MikhaylovaMTZ16,
  author       = {Ekaterina V. Mikhaylova and
                  Sergey A. Mityagin and
                  Olga B. Tikhonova and
                  Yuriy Zakharov},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Information and Analytical Support of the Authorities Using Semi-Structured
                  Data},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {356--357},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910023},
  doi          = {10.1145/2910019.2910023},
  timestamp    = {Fri, 10 Jan 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MikhaylovaMTZ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MillardFWMLKFFC16,
  author       = {Jeremy Millard and
                  Vishanth Weerakkody and
                  Farouk Missi and
                  Kawaljeet Kapoor and
                  Gayani Fernando},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Social Innovation for Poverty Reduction and Sustainable Development:
                  Some Governance and Policy Perspectives},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {153--162},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910079},
  doi          = {10.1145/2910019.2910079},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MillardFWMLKFFC16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisuracaC16,
  author       = {Gianluca Misuraca and
                  Clelia Colombo},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {ICT-Enabled Social Innovation in Support of Public Sector Reform:
                  the Potential of Integrated Approaches to Social Services Delivery
                  to Promote Social Investment Policies in Europe},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {163--172},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910084},
  doi          = {10.1145/2910019.2910084},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisuracaC16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MorenoMCP16,
  author       = {Lina Marcela Morales Moreno and
                  Martha Luc{\'{\i}}a Jim{\'{e}}nez Medina and
                  Diego Antonio Campos C{\'{a}}ceres and
                  Jaime Leonardo Bernal Pulido},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {{ICT} Management in the Ministry of Foreign Affairs of Colombia},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {123--126},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910038},
  doi          = {10.1145/2910019.2910038},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MorenoMCP16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MorenoORP16,
  author       = {Lina Marcela Morales Moreno and
                  Andr{\'{e}}s Hernando Ru{\'{\i}}z Orjuela and
                  Carlos Ernesto Rodr{\'{\i}}guez and
                  Javier Orlando Torres Paez},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Ongoing Results on the Implementation of the IT-focused e-Procurement
                  Strategy of Colombia},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {369--370},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910039},
  doi          = {10.1145/2910019.2910039},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MorenoORP16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MorenoPM16,
  author       = {Lina Marcela Morales Moreno and
                  Javier Orlando Torres Paez and
                  Javier S{\'{a}}nchez Mogrovejo},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Govsolvers: an Open Source Community for e-Government in Colombia},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {342--345},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910073},
  doi          = {10.1145/2910019.2910073},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MorenoPM16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NettenBCS16,
  author       = {Niels Netten and
                  Susan W. van den Braak and
                  Sunil Choenni and
                  Maarten van Someren},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {A Big Data Approach to Support Information Distribution in Crisis
                  Response},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {266--275},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910033},
  doi          = {10.1145/2910019.2910033},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/NettenBCS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Nielsen16,
  author       = {Morten Meyerhoff Nielsen},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Digitising a Small Island State: a Lesson in Faroese},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {54--59},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910042},
  doi          = {10.1145/2910019.2910042},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Nielsen16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OdongoR16,
  author       = {Agnes Owuato Odongo and
                  Gideon Cheruiyot Rono},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Kenya Digital and Cultural Divide},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {85--94},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910077},
  doi          = {10.1145/2910019.2910077},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OdongoR16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OdongoR16a,
  author       = {Agnes Owuato Odongo and
                  Gideon Cheruiyot Rono},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Open Government Data as a Right for Effective Citizen Participation},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {365--366},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910035},
  doi          = {10.1145/2910019.2910035},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OdongoR16a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OmarWM16,
  author       = {Amizan Omar and
                  Vishanth Weerakkody and
                  Jeremy Millard},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Digital-enabled Service Transformation in Public Sector: Institutionalization
                  as a Product of Interplay Between Actors and Structures During Organisational
                  Change},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {305--312},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910080},
  doi          = {10.1145/2910019.2910080},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OmarWM16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Pantserev16,
  author       = {Konstantin A. Pantserev},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Digital Divide as an Obstacle of the Independent Development of the
                  States of Sub-Saharan Africa},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {358--360},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910024},
  doi          = {10.1145/2910019.2910024},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Pantserev16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ParkhimovichV16,
  author       = {Olga Parkhimovich and
                  Vitaly Vlasov},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Open Budget Format: Issues on Development of Specification and Converter
                  Implementation},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {1--4},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910025},
  doi          = {10.1145/2910019.2910025},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ParkhimovichV16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ParkhimovichV16a,
  author       = {Olga Parkhimovich and
                  Vitaly Vlasov},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Methodology for Evaluation and Rating of Open Municipal Budgets in
                  Russia: a Research Plan},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {371--373},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910041},
  doi          = {10.1145/2910019.2910041},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ParkhimovichV16a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ParycekSS16,
  author       = {Peter Parycek and
                  Ralph Sch{\"{o}}llhammer and
                  Judith Schossb{\"{o}}ck},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {"Each in Their Own Garden": Obstacles for the Implementation of Open
                  Government in the Public Sector of the German-speaking Region},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {291--300},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910105},
  doi          = {10.1145/2910019.2910105},
  timestamp    = {Thu, 23 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ParycekSS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PasiniP16,
  author       = {Ariel Pasini and
                  Patricia Pesado},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Quality Model for e-Government Processes at the University Level:
                  a Literature Review},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {436--439},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910106},
  doi          = {10.1145/2910019.2910106},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PasiniP16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Perazzo16,
  author       = {Roxana Perazzo},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Implementation Process of Forms with Orbeon},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {396--397},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910069},
  doi          = {10.1145/2910019.2910069},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Perazzo16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PereiraMT16,
  author       = {Gabriela Viale Pereira and
                  Marie Anne Macadar and
                  Maur{\'{\i}}cio Gregianin Testa},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {A Framework for Understanding Smart City Governance as a Sociotechnical
                  System},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {384--385},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910061},
  doi          = {10.1145/2910019.2910061},
  timestamp    = {Mon, 15 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PereiraMT16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PesadoGEPRECPG16,
  author       = {Patricia Pesado and
                  Nicol{\'{a}}s Gald{\'{a}}mez and
                  C{\'{e}}sar Estrebou and
                  Adrian Pousa and
                  Ismael Rodr{\'{\i}}guez and
                  Sebasti{\'{a}}n Rodr{\'{\i}}guez Eguren and
                  Franco Chichizola and
                  Ariel Pasini and
                  Armando De Giusti},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Experiences with Electronic Vote: Challenges and Solutions},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {406--407},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910098},
  doi          = {10.1145/2910019.2910098},
  timestamp    = {Thu, 01 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PesadoGEPRECPG16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PucciarelliCK16,
  author       = {Marta Pucciarelli and
                  Lorenzo Cantoni and
                  Nadzeya Kalbaska},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {The Digital Birth of an African City: an Exploratory Study on the
                  City of Douala (Cameroon)},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {223--229},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910086},
  doi          = {10.1145/2910019.2910086},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PucciarelliCK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RakotonirinaR16,
  author       = {Voahangy Rakotonirina and
                  Harilanto Raoelson},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {The e-Procurement Condition of Sustained Development: Case of Madagascar},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {392--393},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910066},
  doi          = {10.1145/2910019.2910066},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RakotonirinaR16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RezkKOH16,
  author       = {Mohamed Adel Rezk and
                  Ghada A. El Khayat and
                  Adegboyega Ojo and
                  Safaa Hussein},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {A Government Decision Analytics Framework Based on Citizen Opinion},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {27--30},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910093},
  doi          = {10.1145/2910019.2910093},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RezkKOH16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RoyRB16,
  author       = {Marie{-}Jos{\'{e}}e Roy and
                  Marie Christine Roy and
                  Lyne Bouchard},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Applying a Knowledge Audit Strategy for Public Corporate Boards},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {338--341},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910047},
  doi          = {10.1145/2910019.2910047},
  timestamp    = {Mon, 29 Apr 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/RoyRB16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RuggiaDA0G16,
  author       = {Ra{\'{u}}l Ruggia and
                  Andrea Delgado and
                  Jorge Abin and
                  Laura Gonz{\'{a}}lez and
                  Pablo Garbusi},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Managing Consistency in e-Government Transactions: the Case of Uruguay},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {313--322},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910104},
  doi          = {10.1145/2910019.2910104},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/RuggiaDA0G16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Salem16,
  author       = {Fadi Salem},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Brainstorming the Nation through Social Media: Emerging Open Governance
                  in Closed Contexts?},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {390--391},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910065},
  doi          = {10.1145/2910019.2910065},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Salem16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Sandoval-Almazan16,
  author       = {Rodrigo Sandoval{-}Almaz{\'{a}}n and
                  David Valle Cruz},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Open Justice in Latin America: Judiciary Websites Under Scrutiny},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {287--290},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910088},
  doi          = {10.1145/2910019.2910088},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Sandoval-Almazan16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaSOM16,
  author       = {Viviane Gomes da Silva and
                  Ranni{\'{e}}ry Mazzilly Silva de Souza and
                  Mafalda Oliveira and
                  Rafael Lima Medeiros},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Web Accessibility for Elderly},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {367--368},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910036},
  doi          = {10.1145/2910019.2910036},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaSOM16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SokhnCEZ16,
  author       = {Maria Sokhn and
                  Alexandre Cotting and
                  Florian Ev{\'{e}}quoz and
                  Arnaud Zufferey},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {From Data to Decisions},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {361--362},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910032},
  doi          = {10.1145/2910019.2910032},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SokhnCEZ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TavaresSE16,
  author       = {Ant{\'{o}}nio F. Tavares and
                  Delfina Soares and
                  Elsa Estevez},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Electronic Governance for Context-Specific Public Service Delivery:
                  a Survey of the Literature},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {135--138},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910110},
  doi          = {10.1145/2910019.2910110},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TavaresSE16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Tello16,
  author       = {Diana Carolina Valencia Tello},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Collaborative Governance for a Better Education in Colombia},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {127--130},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910058},
  doi          = {10.1145/2910019.2910058},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Tello16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TeranK16,
  author       = {Luis Ter{\'{a}}n and
                  Aigul Kaskina},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Enhancing Voting Advice Applications with Dynamic Profiles},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {254--257},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910043},
  doi          = {10.1145/2910019.2910043},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TeranK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TotoricaRBSSF16,
  author       = {Patricia Totorica and
                  Silvia da Rosa and
                  Nicol{\'{a}}s Bianchi and
                  Ximena Sarno and
                  Daniel Sarro and
                  Ana Fierro},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {The Experience of the Social Innovation Laboratory of {AGESIC}},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {149--152},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910071},
  doi          = {10.1145/2910019.2910071},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TotoricaRBSSF16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TygelAOCA16,
  author       = {Alan Freihof Tygel and
                  Judie Attard and
                  Fabrizio Orlandi and
                  Maria Luiza Machado Campos and
                  S{\"{o}}ren Auer},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {"How Much?" is not Enough: an Analysis of Open Budget Initiatives},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {276--286},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910054},
  doi          = {10.1145/2910019.2910054},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TygelAOCA16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VeigaJB16,
  author       = {Linda Veiga and
                  Tomasz Janowski and
                  Lu{\'{\i}}s Soares Barbosa},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Digital Government and Administrative Burden Reduction},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {323--326},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910107},
  doi          = {10.1145/2910019.2910107},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VeigaJB16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VeloSI16,
  author       = {Daniel Velo and
                  Sandra Sayanes and
                  Nancy Ibarra},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Close, Easy and Modern Citizen Service},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {386--387},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910062},
  doi          = {10.1145/2910019.2910062},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VeloSI16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VochtVMWBBK16,
  author       = {Laurens De Vocht and
                  Ruben Verborgh and
                  Erik Mannens and
                  Rik Van de Walle and
                  Wouter Van den Bosch and
                  Raf Buyle and
                  Bruno Koninckx},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Providing Interchangeable Open Data to Accelerate Development of Sustainable
                  Regional Mobile Tourist Guides},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {195--198},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910030},
  doi          = {10.1145/2910019.2910030},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VochtVMWBBK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2016,
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {http://dl.acm.org/citation.cfm?id=2910019},
  isbn         = {978-1-4503-3640-6},
  timestamp    = {Mon, 30 May 2016 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/2016.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AdeshinaO14,
  author       = {Steve A. Adeshina and
                  Adegboyega K. Ojo},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Towards improved adoption of e-voting: analysis of the case of Nigeria},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {403--412},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691255},
  doi          = {10.1145/2691195.2691255},
  timestamp    = {Fri, 08 Sep 2023 14:38:40 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AdeshinaO14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AdukaiteGC14,
  author       = {Asta Adukaite and
                  Elmira Gazizova and
                  Lorenzo Cantoni},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {When e-gov deals with tourists: the case of visa information},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {334--337},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691283},
  doi          = {10.1145/2691195.2691283},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AdukaiteGC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AgbabiakaO14,
  author       = {Olusegun Agbabiaka and
                  Adegboyega K. Ojo},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Framework for assessing institutional readiness of government organisations
                  to deliver open, collaborative and participatory services},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {186--189},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691251},
  doi          = {10.1145/2691195.2691251},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AgbabiakaO14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AinaFO14,
  author       = {Folahanmi Aina and
                  Depo Faniran and
                  Kayode M. Olaniyan},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {The imperative of smart technology for timely release of official
                  data for national development: a focus on Nigeria's National Bureau
                  of Statistics},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {20--23},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691267},
  doi          = {10.1145/2691195.2691267},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AinaFO14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlampalliP14,
  author       = {Sharada Alampalli and
                  Theresa Pardo},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {A study of complex systems developed through public private partnerships},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {442--445},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691212},
  doi          = {10.1145/2691195.2691212},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AlampalliP14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlbarelloD14,
  author       = {Juan Gabriel G{\'{o}}mez Albarello and
                  Andr{\'{e}}{-}No{\"{e}}l Roth Deubel},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {A weak state, a weak society, and the {GCIO:} a policy proposal based
                  on the Colombian experience},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {464--465},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691221},
  doi          = {10.1145/2691195.2691221},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AlbarelloD14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlmagwashiTG14,
  author       = {Haya Almagwashi and
                  Anas Tawileh and
                  Alex Gray},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Citizens' perception towards preserving privacy in e-government services:
                  a cross-sectional study},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {24--27},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691272},
  doi          = {10.1145/2691195.2691272},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AlmagwashiTG14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AndreassonS14,
  author       = {Kim Andreasson and
                  Mikael Snaprud},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {The european e-government web accessibility divide},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {391--394},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691287},
  doi          = {10.1145/2691195.2691287},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AndreassonS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ArmanSS14,
  author       = {Arry Akhmad Arman and
                  Jaka Sembiring and
                  Suhardi},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {The importance of data management to support open data: case study
                  in Indonesia},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {504--505},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691292},
  doi          = {10.1145/2691195.2691292},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ArmanSS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AwotwiA14,
  author       = {Johanna Ekua Awotwi and
                  Charles Amega{-}Selorm},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Post 2015 agenda and public service channels of delivery: the collaborative
                  effect on mobile phones and radio call-ins in Ghana},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {468--469},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691225},
  doi          = {10.1145/2691195.2691225},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AwotwiA14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BaheerSL14,
  author       = {Baseer Ahmad Baheer and
                  Sonia C. Sousa and
                  David Lamas},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Readiness of Afghan government for the deployment of e-government
                  solutions},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {488--489},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691252},
  doi          = {10.1145/2691195.2691252},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BaheerSL14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BarghMCC14,
  author       = {Mortaza S. Bargh and
                  Ronald Meijer and
                  Sunil Choenni and
                  Peter Conradie},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Privacy protection in data sharing: towards feedback based solutions},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {28--36},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691279},
  doi          = {10.1145/2691195.2691279},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BarghMCC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BeloFROS14,
  author       = {Orlando Belo and
                  Jos{\'{e}} Luis Faria and
                  Ant{\'{o}}nio Nestor Ribeiro and
                  Bruno Oliveira and
                  Vasco Santos},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Modeling e-government processes using {YAWL:} half-way towards their
                  effective real implementation},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {288--291},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691298},
  doi          = {10.1145/2691195.2691298},
  timestamp    = {Mon, 18 Mar 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BeloFROS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BernardesA14,
  author       = {Marciele Berger Bernardes and
                  Francisco Pacheco de Andrade},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Democracy in international organizations for regional integration:
                  use of information and communication technologies: ICTs (internet)
                  for an effectiveness of the fundamental right of political inclusion
                  (e-participation)},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {508--509},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691300},
  doi          = {10.1145/2691195.2691300},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BernardesA14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BershadskayaCG14,
  author       = {Lyudmila Bershadskaya and
                  Andrei V. Chugunov and
                  Elena Golubtsova},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Measurement techniques for e-participation assessment: case of Russian
                  e-petitions portal},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {395--398},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691198},
  doi          = {10.1145/2691195.2691198},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BershadskayaCG14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BershadskayaCT14,
  author       = {Lyudmila Bershadskaya and
                  Andrei V. Chugunov and
                  Dmitrii Trutnev},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Measuring information society in Russia: gaps and solutions for improvement},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {371--374},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691203},
  doi          = {10.1145/2691195.2691203},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BershadskayaCT14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BolgovCFM14,
  author       = {Radomir V. Bolgov and
                  Andrei V. Chugunov and
                  Olga Filatova and
                  Yuri Misnikov},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Electronic identification of citizens: comparing perspectives and
                  approaches},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {484--485},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691245},
  doi          = {10.1145/2691195.2691245},
  timestamp    = {Wed, 23 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BolgovCFM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BolgovZK14,
  author       = {Radomir V. Bolgov and
                  Elena S. Zinovieva and
                  Vitalina Karachay},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Information society development in Eurasian economic union countries:
                  legal aspects},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {387--390},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691278},
  doi          = {10.1145/2691195.2691278},
  timestamp    = {Wed, 23 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BolgovZK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BrabecV14,
  author       = {Zdenek Brabec and
                  Jan Vejvalka},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {{ICT} {\&} ageing: need for change in the approach},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {518--519},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691312},
  doi          = {10.1145/2691195.2691312},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BrabecV14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BuccolieroB14,
  author       = {Luca Buccoliero and
                  Elena Bellio},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {The adoption of "silver" e-Health technologies: first hints on technology
                  acceptance factors for elderly in Italy},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {304--307},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691303},
  doi          = {10.1145/2691195.2691303},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BuccolieroB14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BundinM14,
  author       = {Mikhail Bundin and
                  Aleksei Martynov},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Public bodies and officers using social networking services: Russian
                  law and practice},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {466--467},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691222},
  doi          = {10.1145/2691195.2691222},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BundinM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BurkhardtNKKK14,
  author       = {Dirk Burkhardt and
                  Kawa Nazemi and
                  Christopher Klamm and
                  J{\"{o}}rn Kohlhammer and
                  Arjan Kuijper},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Comparison of e-participation roadmap in industrial and developing
                  countries based on Germany and Kenya},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {399--402},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691209},
  doi          = {10.1145/2691195.2691209},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BurkhardtNKKK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BurovPP14,
  author       = {Vasiliy Burov and
                  Evgeny Patarakin and
                  Roman Parfenov},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Temptations of e-governance and e-learning},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {316--319},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691206},
  doi          = {10.1145/2691195.2691206},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BurovPP14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Cahlikova14,
  author       = {Tereza Cahlikova},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Significance of socio-cultural, political and historical factors for
                  the introduction of e-participation in Switzerland},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {524--527},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691239},
  doi          = {10.1145/2691195.2691239},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Cahlikova14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CaloCFE14,
  author       = {Karla Mendes Calo and
                  Karina Cenci and
                  Pablo R. Fillottrani and
                  Elsa Estevez},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Government information sharing: a model for classifying benefits,
                  barriers and risks},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {204--212},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691280},
  doi          = {10.1145/2691195.2691280},
  timestamp    = {Fri, 27 Dec 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CaloCFE14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Canares14,
  author       = {Michael Parmisano Canares},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Opening the local: full disclosure policy and its impact on local
                  governments in the Philippines},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {89--98},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691214},
  doi          = {10.1145/2691195.2691214},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Canares14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CarneiroN14,
  author       = {Davide Carneiro and
                  Paulo Novais},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Making justice more accessible},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {279--287},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691284},
  doi          = {10.1145/2691195.2691284},
  timestamp    = {Wed, 27 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CarneiroN14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CastroS14,
  author       = {Ant{\'{o}}nio Castro and
                  Delfina Soares},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Connecting leadership and knowledge: an information service contributing
                  to the governance in the educational sector},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {470--471},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691229},
  doi          = {10.1145/2691195.2691229},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CastroS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Cenci14,
  author       = {Karina Cenci},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Distributed architecture for e-government},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {532--535},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691281},
  doi          = {10.1145/2691195.2691281},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Cenci14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChaparroV14,
  author       = {Germ{\'{a}}n Guerrero Chaparro and
                  Mauricio G{\'{o}}mez Villegas},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Design of a strategy for the development of institutional capacities
                  in the training of {ICT} leaders in the government of Colombia},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {231--234},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691268},
  doi          = {10.1145/2691195.2691268},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChaparroV14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Chattapadhyay14,
  author       = {Sumandro Chattapadhyay},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Access and use of government data by research and advocacy organisations
                  in India: a survey of (potential) open data ecosystem},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {361--364},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691262},
  doi          = {10.1145/2691195.2691262},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Chattapadhyay14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChesnevarMG14,
  author       = {Carlos Iv{\'{a}}n Ches{\~{n}}evar and
                  Ana Gabriela Maguitman and
                  Mar{\'{\i}}a Paula Gonz{\'{a}}lez},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Empowering citizens through opinion mining from twitter-based arguments},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {275--278},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691282},
  doi          = {10.1145/2691195.2691282},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChesnevarMG14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Cledou14,
  author       = {Maria Guillermina Cledou},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {A virtual factory for smart city service integration},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {536--539},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691288},
  doi          = {10.1145/2691195.2691288},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Cledou14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ConchaBS14,
  author       = {Gast{\'{o}}n Concha and
                  Guillermo Burr and
                  Paula Su{\'{a}}rez},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Study on the public market platform's impact on {SME} in Chile},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {435--441},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691211},
  doi          = {10.1145/2691195.2691211},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ConchaBS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CookS14,
  author       = {Meghan E. Cook and
                  Megan Sutherland},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {The emerging role of {IT} leadership in local government: challenges,
                  realities, and recommendations},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {251--258},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691304},
  doi          = {10.1145/2691195.2691304},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CookS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Dahlberg14,
  author       = {Tomi Dahlberg},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {A framework for and issues in the management and governance of data
                  on elderly citizens (ongoing res.)},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {296--299},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691295},
  doi          = {10.1145/2691195.2691295},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Dahlberg14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DahlbergH14,
  author       = {Tomi Dahlberg and
                  Ari Helin},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Formation of voluntary inter-organizational {IT} governance for healthcare
                  and social welfare {IT:} theoretical background and empirical evaluation},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {320--329},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691230},
  doi          = {10.1145/2691195.2691230},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DahlbergH14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DasM14,
  author       = {Rama Krushna Das and
                  Harekrishna Misra},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Managing innovations in rural e-governance services: a case of {MGNREGS}
                  in India},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {134--137},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691234},
  doi          = {10.1145/2691195.2691234},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DasM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DashSG14,
  author       = {Shefali S. Dash and
                  Inder Pal Singh Sethi and
                  Om Pradyumana Gupta},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {eTaal: eTransaction aggregation and analysis layer},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {263--266},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691248},
  doi          = {10.1145/2691195.2691248},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DashSG14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DashSM14,
  author       = {Shefali S. Dash and
                  Inder Pal Singh Sethi and
                  Ashutosh P. Maurya},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Government initiative for automation of co-operative banks structure
                  through core banking solution},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {478--479},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691236},
  doi          = {10.1145/2691195.2691236},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DashSM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DeySS14,
  author       = {Subrata Kumar Dey and
                  M. Abdus Sobhan and
                  Ali Shihab Sabbir},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Grid/cloud-based e-Governance of higher education institutes and perception
                  thereof: Bangladesh perspective},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {330--333},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691266},
  doi          = {10.1145/2691195.2691266},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DeySS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DiazDRGCD14,
  author       = {Claudia D{\'{\i}}az and
                  Victoria D{\'{\i}}az and
                  Elizabeth Rodr{\'{\i}}guez and
                  Mar{\'{\i}}a del Pilar Garc{\'{\i}}a and
                  Yovanna Cadavid and
                  Miriam D{\'{\i}}az},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {SUIT, an information system to improve formalities available to Colombian
                  citizens},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {476--477},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691235},
  doi          = {10.1145/2691195.2691235},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DiazDRGCD14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/EscobarU14,
  author       = {Jes{\'{u}}s Eduardo Coronado Escobar and
                  {\'{A}}ngela Rocio V{\'{a}}squez{-}Urriago},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Gamification: an effective mechanism to promote civic engagement and
                  generate trust?},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {514--515},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691307},
  doi          = {10.1145/2691195.2691307},
  timestamp    = {Wed, 07 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/EscobarU14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/EstevezJ14,
  author       = {Elsa Estevez and
                  Tomasz Janowski},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {A comprehensive methodology for establishing and sustaining government
                  chief information officer function},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {235--243},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691289},
  doi          = {10.1145/2691195.2691289},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/EstevezJ14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FaniranO14,
  author       = {Sanjo O. Faniran and
                  Oluyemi Ojudu},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Deploying e-solution for data capturing in managing social security
                  scheme for the aged in Ekiti state, Nigeria},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {166--169},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691220},
  doi          = {10.1145/2691195.2691220},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FaniranO14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FerreiraCAC14,
  author       = {Isabel Ferreira and
                  Sandra Cunha and
                  Lu{\'{\i}}s A. Amaral and
                  Pedro Cam{\~{o}}es},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {{ICT} for governance in combating corruption: the case of public e-procurement
                  in Portugal},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {109--112},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691265},
  doi          = {10.1145/2691195.2691265},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/FerreiraCAC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GoderdzishviliG14,
  author       = {Nata Goderdzishvili and
                  Tamar Gvenetadze},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Georgia's successful journey to e-government},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {472--473},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691231},
  doi          = {10.1145/2691195.2691231},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GoderdzishviliG14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GomesS14,
  author       = {{\'{A}}lvaro Gomes and
                  Delfina Soares},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Open government data initiatives in Europe: northern \emph{versus}
                  southern countries analysis},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {342--350},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691246},
  doi          = {10.1145/2691195.2691246},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GomesS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GrigoryevaSM14,
  author       = {Irina Grigoryeva and
                  Maksim Shubinskiy and
                  Elizaveta Mayorova},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {{ICT} as a driver for senior citizens' social inclusion},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {292--295},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691260},
  doi          = {10.1145/2691195.2691260},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/GrigoryevaSM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HabibBAI14,
  author       = {Ahsan Habib and
                  Muhammad Badruzzaman and
                  Manjur Ahammed and
                  Arif Iqbal},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {{ICT:} a tool to reduce corruption in Bangladesh},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {113--116},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691290},
  doi          = {10.1145/2691195.2691290},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HabibBAI14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Halder14,
  author       = {Buddhadeb Halder},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Crowdsourcing collection of data for crisis governance in the post-2015
                  world: potential offers and crucial challenges},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {1--10},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691208},
  doi          = {10.1145/2691195.2691208},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Halder14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Hamza14,
  author       = {Karim Hamza},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Social media as a tool for social movements in Arab spring countries},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {71--74},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691241},
  doi          = {10.1145/2691195.2691241},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Hamza14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Hamza14a,
  author       = {Karim Hamza},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {State stability: a governance analysis framework for Arab spring countries},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {75--84},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691256},
  doi          = {10.1145/2691195.2691256},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Hamza14a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Hien14,
  author       = {Nguyen Manh Hien},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {e-government and the aging society: a Vietnamese perspective},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {300--303},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691302},
  doi          = {10.1145/2691195.2691302},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Hien14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Hrustek14,
  author       = {Nikolina Zajdela Hrustek},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Multidimensional and multiperspective approach for monitoring e-inclusion},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {520--523},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691197},
  doi          = {10.1145/2691195.2691197},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Hrustek14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/IkizSYK14,
  author       = {{\"{O}}zlem {\"{O}}zdesim Ikiz and
                  Mehmet Zahid Sobaci and
                  Nilay Yavuz and
                  Naci Karkin},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Political use of twitter: the case of metropolitan mayor candidates
                  in 2014 local elections in Turkey},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {41--50},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691219},
  doi          = {10.1145/2691195.2691219},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/IkizSYK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Iwasaki14,
  author       = {Naoko Iwasaki},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {The gap between {CIO} core competencies and the real roles of CIOs},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {244--250},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691293},
  doi          = {10.1145/2691195.2691293},
  timestamp    = {Thu, 25 Apr 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Iwasaki14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JanicesA14,
  author       = {Pedro Janices and
                  Natalia Aguerre},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {The importance of cybersecurity in an open government},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {512--513},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691305},
  doi          = {10.1145/2691195.2691305},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/JanicesA14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KaltenriederPDF14,
  author       = {Patrick Kaltenrieder and
                  Edy Portmann and
                  Sara D'Onofrio and
                  Matthias Finger},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Applying the fuzzy analytical hierarchy process in cognitive cities},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {259--262},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691227},
  doi          = {10.1145/2691195.2691227},
  timestamp    = {Sat, 05 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KaltenriederPDF14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KataraS14,
  author       = {Sanjeev Kumar Katara and
                  Nagesh Shastri},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {e-governance in debts recovery tribunals and debts recovery appellate
                  tribunals: a framework for implementation in India},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {482--483},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691243},
  doi          = {10.1145/2691195.2691243},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KataraS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Klischewski14,
  author       = {Ralf Klischewski},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {From e-government strategy to services: challenges of inter-organizational
                  {IT} governance in Egypt},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {190--199},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691257},
  doi          = {10.1145/2691195.2691257},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Klischewski14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kuatbayeva14,
  author       = {A. A. Kuatbayeva},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Fuzzy logic in healthcare situation room modelling},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {540--542},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691294},
  doi          = {10.1145/2691195.2691294},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Kuatbayeva14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KumarKKSB14,
  author       = {Ranjan Kumar and
                  Manish Kumar and
                  Kapil Kant Kamal and
                  Zia Saquib and
                  Kavita Bhatia},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Assessment of the performance and efficiency of public services being
                  delivered through mobile seva},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {431--434},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691202},
  doi          = {10.1145/2691195.2691202},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KumarKKSB14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KumarR14,
  author       = {Sashi Kumar and
                  Shatrunjay Rawat},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {e-participation: smart-phoning the less abled},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {460--461},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691216},
  doi          = {10.1145/2691195.2691216},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KumarR14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LagzianP14,
  author       = {Mohammad Lagzian and
                  Mahmoud Pourbagheri},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {An investigation into affecting factors on acceptance of e-government
                  service counters as a service delivery channel: a case of developing
                  country},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {11--19},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691244},
  doi          = {10.1145/2691195.2691244},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LagzianP14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Lee14,
  author       = {Deirdre Lee},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Building an open data ecosystem: an Irish experience},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {351--360},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691258},
  doi          = {10.1145/2691195.2691258},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Lee14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LessaS14,
  author       = {Lemma F. Lessa and
                  Devadoss Saravanan},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Change management as a critical sustainability factor to prevent failure
                  of e-government initiatives},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {474--475},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691232},
  doi          = {10.1145/2691195.2691232},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LessaS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LiKH14,
  author       = {Chongzhao Li and
                  Jiang Ke and
                  Liu Hong},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {The framework of cross-border electronic service platform in Asean-China
                  free trade area},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {480--481},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691242},
  doi          = {10.1145/2691195.2691242},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LiKH14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Liu14,
  author       = {Shuhua Monica Liu},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Microblogging use and changes in governance: Netizens' deliberation
                  on controversial traffic accidents in China},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {51--60},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691228},
  doi          = {10.1145/2691195.2691228},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Liu14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Lovanxay14,
  author       = {Bandaxay Lovanxay},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {{ICT} as one of the critical success factors of aging society in {ASEAN:}
                  role and cooperation of Japan},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {510--511},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691301},
  doi          = {10.1145/2691195.2691301},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Lovanxay14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MadaanKK14,
  author       = {Nishtha Madaan and
                  P. Radha Krishna and
                  Kamalakar Karlapalem},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Consistency detection in e-contract documents},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {267--274},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691249},
  doi          = {10.1145/2691195.2691249},
  timestamp    = {Wed, 26 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MadaanKK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MagalhaesRM14,
  author       = {Gustavo Magalhaes and
                  Catarina Roseira and
                  Laura Manley},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Business models for open government data},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {365--370},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691273},
  doi          = {10.1145/2691195.2691273},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MagalhaesRM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MaheshwariJ14,
  author       = {Devender Maheshwari and
                  Marijn Janssen},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Dashboards for supporting organizational development: principles for
                  the design and development of public sector performance dashboards},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {178--185},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691224},
  doi          = {10.1145/2691195.2691224},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MaheshwariJ14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MajstorovicW14,
  author       = {Dragana Majstorovic and
                  Maria A. Wimmer},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Future scenarios of {ICT} solutions for governance and policy modelling},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {124--133},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691233},
  doi          = {10.1145/2691195.2691233},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MajstorovicW14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Martinez14,
  author       = {Tatiana M. Martinez},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Combating corruption through transparency: how have e-government investments
                  affected levels of accountability in Brazil?},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {528--531},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691271},
  doi          = {10.1145/2691195.2691271},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Martinez14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MatheusVR14,
  author       = {Ricardo Matheus and
                  Jos{\'{e}} Carlos Vaz and
                  Manuella Maia Ribeiro},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Open government data and the data usage for improvement of public
                  services in the Rio de Janeiro City},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {338--341},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691240},
  doi          = {10.1145/2691195.2691240},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MatheusVR14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MejabiF14,
  author       = {Omenogo Veronica Mejabi and
                  Joan Omololu Fabgule},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Engaging citizens through social media: how state governors in Nigeria
                  are doing},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {85--88},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691277},
  doi          = {10.1145/2691195.2691277},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MejabiF14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Misra14,
  author       = {Harekrishna Misra},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Convergence in rural e-governance services for sustainable development:
                  a model driven study in Indian context},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {162--165},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691210},
  doi          = {10.1145/2691195.2691210},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Misra14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisuracaV14,
  author       = {Gianluca Misuraca and
                  Gianluigi Viscusi},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Digital governance in the public sector: challenging the policy-maker's
                  innovation dilemma},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {146--154},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691286},
  doi          = {10.1145/2691195.2691286},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisuracaV14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MonteiroTPS14,
  author       = {Maria Helena Monteiro and
                  Alice Trindade and
                  Ricardo Ramos Pinto and
                  Am{\'{a}}vel Santos},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {{ICT} capabilities within a Portuguese higher education institution:
                  the case of iscsp, ULisboa},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {496--497},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691270},
  doi          = {10.1145/2691195.2691270},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MonteiroTPS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MorenoPCC14,
  author       = {Lina Marcela Morales Moreno and
                  Javier Orlando Torres Paez and
                  Deicy Alexandra Parra Chaux and
                  Diego Antonio Campos C{\'{a}}ceres},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {{IT4+:} the Colombian government {IT} management model},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {486--487},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691247},
  doi          = {10.1145/2691195.2691247},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MorenoPCC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MorenoPM14,
  author       = {Lina Marcela Morales Moreno and
                  Javier Orlando Torres Paez and
                  Adolfo Serrano Mart{\'{\i}}nez},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {A government IT-focused e-procurement strategy for Colombia},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {446--449},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691213},
  doi          = {10.1145/2691195.2691213},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MorenoPM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MulderS14,
  author       = {Evert{-}Jan Mulder and
                  Dhoya Snijders},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {From Brussels to Brabant: delivering public value by implementing
                  e-Government in a multilevel setting},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {155--161},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691297},
  doi          = {10.1145/2691195.2691297},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MulderS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MutukuM14,
  author       = {Leonida N. Mutuku and
                  Christine Mahihu},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {A suggested framework for impactful open data applications in developing
                  countries},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {498--499},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691274},
  doi          = {10.1145/2691195.2691274},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MutukuM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NettenBCL14,
  author       = {Niels Netten and
                  Susan W. van den Braak and
                  Sunil Choenni and
                  Erik Leertouwer},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Elapsed times in criminal justice systems},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {99--108},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691264},
  doi          = {10.1145/2691195.2691264},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/NettenBCL14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NoceC14,
  author       = {Irapuan Noce and
                  Jo{\~{a}}o {\'{A}}lvaro Carvalho},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Business and technology integrated management: a case of e-government
                  for assessing the impact of policies},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {138--141},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691250},
  doi          = {10.1145/2691195.2691250},
  timestamp    = {Tue, 14 Feb 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NoceC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Odongo14,
  author       = {Agnes Owuato Odongo},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Research on {ICT} development in Africa: countries focusing on benefits,
                  trends, challenges and solutions},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {379--382},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691226},
  doi          = {10.1145/2691195.2691226},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Odongo14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Ojeda14,
  author       = {Oriana Oviedo Ojeda},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Model of open government with border approach in the department of
                  norte de santander Colombia research project},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {492--493},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691263},
  doi          = {10.1145/2691195.2691263},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Ojeda14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PandaSGM14,
  author       = {Prabir Panda and
                  Ganesh P. Sahu and
                  Babita Gupta and
                  Vidyadhar Muthyala},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {e-government procurement implementation in India: two comparative
                  case studies from the field},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {421--430},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691201},
  doi          = {10.1145/2691195.2691201},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PandaSGM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PardoGC14,
  author       = {Theresa A. Pardo and
                  Ronald L. Greenberg and
                  Donna S. Canestraro},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Combating financial crisis with government transformation: the {NYS}
                  shared services experience},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {213--222},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691311},
  doi          = {10.1145/2691195.2691311},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PardoGC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PatrDM14,
  author       = {Manas Ranjan Patra and
                  Amar Ranjan Dash and
                  Prasanna Kumar Mishra},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Accessibility analysis of government web portals of Asian countries},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {383--386},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691253},
  doi          = {10.1145/2691195.2691253},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PatrDM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PatraD14,
  author       = {Manas Ranjan Patra and
                  Rama Krushna Das},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Accessibility of e-governance in rural India: a critical view point},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {375--378},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691218},
  doi          = {10.1145/2691195.2691218},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PatraD14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PeipengS14,
  author       = {Luo Peipeng and
                  Rita Tse Tan Sim},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Research experience of big data analytics: the tools for government:
                  a case using social network in mining preferences of tourists},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {312--315},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691200},
  doi          = {10.1145/2691195.2691200},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PeipengS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PereiraS14,
  author       = {Teresa Susana Mendes Pereira and
                  Henrique M. Dinis Santos},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Security metrics to evaluate organizational {IT} security},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {500--501},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691275},
  doi          = {10.1145/2691195.2691275},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PereiraS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RakotonirinaR14,
  author       = {Voahangy Rakotonirina and
                  Harilanto Raoelson},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {e-government as a gateway to an effective public human resources management},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {200--203},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691261},
  doi          = {10.1145/2691195.2691261},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RakotonirinaR14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Ramasamy14,
  author       = {Ramasamy Ramachandran},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Towards big data analytics framework: {ICT} professionals salary profile
                  compilation perspective},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {450--451},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691196},
  doi          = {10.1145/2691195.2691196},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Ramasamy14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RehmanS14,
  author       = {Maria Rehman and
                  Shafay Shamail},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Enterprise architecture and e-government projects in Punjab, Pakistan},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {458--459},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691215},
  doi          = {10.1145/2691195.2691215},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RehmanS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Rooij14,
  author       = {Raph de Rooij},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Increasing compliance with web accessibility regulation by also focusing
                  on the non-technical issues},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {490--491},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691254},
  doi          = {10.1145/2691195.2691254},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Rooij14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Ryjov14,
  author       = {Alexander Ryjov},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Human-centric systems for evaluating the status and monitoring the
                  progress for socio-political processes},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {413--416},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691285},
  doi          = {10.1145/2691195.2691285},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Ryjov14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Sanchez-TorresS14,
  author       = {Jenny Marcela S{\'{a}}nchez{-}Torres and
                  Adriana del Pilar S{\'{a}}nchez{-}Vargas and
                  Lina Morales{-}Moreno},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {{CIO} alignment: Colombian CEOs perception},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {452--453},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691204},
  doi          = {10.1145/2691195.2691204},
  timestamp    = {Mon, 23 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Sanchez-TorresS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Sanchez-VargasS14,
  author       = {Adriana del Pilar S{\'{a}}nchez{-}Vargas and
                  Jenny Marcela S{\'{a}}nchez{-}Torres and
                  Jorge Bejarano},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Colombia's {GCIO} characterization: central level},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {454--455},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691205},
  doi          = {10.1145/2691195.2691205},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Sanchez-VargasS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Sat14,
  author       = {Nur Sat},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Understanding the role of creating a share point in organizational
                  collaboration for e-government success},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {462--463},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691217},
  doi          = {10.1145/2691195.2691217},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Sat14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SchererW14,
  author       = {Sabrina Scherer and
                  Maria A. Wimmer},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Trust in e-participation: literature review and emerging research
                  needs},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {61--70},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691237},
  doi          = {10.1145/2691195.2691237},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SchererW14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SilvaR14,
  author       = {Ant{\'{o}}nio Jos{\'{e}} Silva and
                  Jorge Gustavo Rocha},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Designing a bidirectional workflow for OpenStreetMap data integration
                  in an {INSPIRE} based {SDI}},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {37--40},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691308},
  doi          = {10.1145/2691195.2691308},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SilvaR14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SoaresS14,
  author       = {Delfina Soares and
                  Filipe de S{\'{a}}{-}Soares},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Information systems security management key issues in local government},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {227--230},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691238},
  doi          = {10.1145/2691195.2691238},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SoaresS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SokhnMZE14,
  author       = {Maria Sokhn and
                  Eliane Maalouf and
                  Arnaud Zufferey and
                  Florian Ev{\'{e}}quoz},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Energetic dashboard: driving decision making},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {142--145},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691259},
  doi          = {10.1145/2691195.2691259},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SokhnMZE14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Sturmer14,
  author       = {Matthias St{\"{u}}rmer},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Characteristics of digital sustainability},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {494--495},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691269},
  doi          = {10.1145/2691195.2691269},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Sturmer14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SunL14,
  author       = {Meng Sun and
                  Yi Li},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Formal modeling and verification of complex interactions in e-government
                  applications},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {506--507},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691296},
  doi          = {10.1145/2691195.2691296},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SunL14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SunkphoKT14,
  author       = {Jirapon Sunkpho and
                  Pravit Khaemasunun and
                  Jirapon Tubtimhin},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Thailand new {ICT} master plan to promote {ICT} innovations and services
                  for e-ageing},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {308--311},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691310},
  doi          = {10.1145/2691195.2691310},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SunkphoKT14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TavaresC14,
  author       = {Ant{\'{o}}nio F. Tavares and
                  Nuno Ferreira da Cruz},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {The determinants of local government transparency: a preliminary analysis},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {117--123},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691291},
  doi          = {10.1145/2691195.2691291},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TavaresC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TelloCP14,
  author       = {Diana Carolina Valencia Tello and
                  Vera Karam de Chueiri and
                  Luis Fernando Lopes Pereira},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {e-government and performance management in Colombia},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {223--226},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691199},
  doi          = {10.1145/2691195.2691199},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/TelloCP14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/TrutnevB14,
  author       = {Dmitrii Trutnev and
                  Lyudmila Bershadskaya},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Cross-border e-signature implementation experience},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {456--457},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691207},
  doi          = {10.1145/2691195.2691207},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/TrutnevB14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Vasquez-Urriago14,
  author       = {{\'{A}}ngela Rocio V{\'{a}}squez{-}Urriago and
                  Jes{\'{u}}s Eduardo Coronado Escobar},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Current lessons and challenges from e-participation experiences in
                  Colombia},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {417--420},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691306},
  doi          = {10.1145/2691195.2691306},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Vasquez-Urriago14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Yang14,
  author       = {Fengchun Yang},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {How to use the social capital and social media tools to construct
                  the old-age service system under the shortage of relevant resources:
                  policy and experiences in China},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {516--517},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691309},
  doi          = {10.1145/2691195.2691309},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Yang14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZambranoE14,
  author       = {Raul Zambrano and
                  Simone Eymann},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Crowdsourcing and human development: the role of governments},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {170--177},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691223},
  doi          = {10.1145/2691195.2691223},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ZambranoE14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Zeleti14,
  author       = {Fatemeh Ahmadi Zeleti},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Business models for open data businesses},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {543--546},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691299},
  doi          = {10.1145/2691195.2691299},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Zeleti14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZhengF14,
  author       = {Lei Zheng and
                  Xiwen Fu},
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Digital convergence at infrastructure level in Qingdao: benefits and
                  risks},
  booktitle    = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  pages        = {502--503},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2691195.2691276},
  doi          = {10.1145/2691195.2691276},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ZhengF14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2014,
  editor       = {Elsa Estevez and
                  Marijn Janssen and
                  Lu{\'{\i}}s Soares Barbosa},
  title        = {Proceedings of the 8th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2014, Guimaraes, Portugal, October
                  27-30, 2014},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {http://dl.acm.org/citation.cfm?id=2691195},
  isbn         = {978-1-60558-611-3},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/2014.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AbidBHG13,
  author       = {Mohamed Riduan Abid and
                  Saad Bahri and
                  Hachim Haddouti and
                  Michael Gerndt},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {c-gov: e-gov services on the cloud for African rural communities},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {356--357},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591957},
  doi          = {10.1145/2591888.2591957},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AbidBHG13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AkpaO13,
  author       = {Ejuma R. Akpa and
                  Kayode M. Olaniyan},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Learning from experience: developing an {ICT} based communication
                  strategy for sustaining the MDGs in Nigeria},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {56--59},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591897},
  doi          = {10.1145/2591888.2591897},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AkpaO13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Al-FariesAAA13,
  author       = {Auhood Abdullah Alfaries and
                  Hend S. Al{-}Khalifa and
                  Muna S. Al{-}Razgan and
                  Mashael Al{-}Duwais},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Evaluating the accessibility and usability of top Saudi e-government
                  services},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {60--63},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591898},
  doi          = {10.1145/2591888.2591898},
  timestamp    = {Fri, 07 Dec 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Al-FariesAAA13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Alampay13,
  author       = {Erwin A. Alampay},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Harmonizing eGovernment initiatives in the Philippines: a collaborative
                  institutional framework},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {260--263},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591935},
  doi          = {10.1145/2591888.2591935},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Alampay13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AndrewsS13,
  author       = {Pierre Andrews and
                  Fl{\'{a}}vio Soares Corr{\^{e}}a da Silva},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Using parliamentary open data to improve participation},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {242--249},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591933},
  doi          = {10.1145/2591888.2591933},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AndrewsS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AwotwiA13,
  author       = {Johanna Ekua Awotwi and
                  Charles Amega{-}Selorm},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Building on underlying technologies of mobile services for post 2015
                  Ghana},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {358--359},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591958},
  doi          = {10.1145/2591888.2591958},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AwotwiA13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BagumaL13,
  author       = {Rehema Baguma and
                  Jude T. Lubega},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Factors for success and failure of e-government projects: the case
                  of e-government projects in Uganda},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {194--197},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591921},
  doi          = {10.1145/2591888.2591921},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BagumaL13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BelachewS13,
  author       = {Mesfin Belachew and
                  R. K. Shyamasundar},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Public private partnerships {(PPP)} in the e-government initiatives
                  for developing nations: the case of Ethiopia},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {42--45},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591895},
  doi          = {10.1145/2591888.2591895},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BelachewS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BershadskayaCT13,
  author       = {Lyudmila Bershadskaya and
                  Andrei V. Chugunov and
                  Dmitrii Trutnev},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {e-participation development: a comparative study of the Russian, {USA}
                  and {UK} e-petition initiatives},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {73--76},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591900},
  doi          = {10.1145/2591888.2591900},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BershadskayaCT13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Cellary13,
  author       = {Wojciech Cellary},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Smart governance for smart industries},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {91--93},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591903},
  doi          = {10.1145/2591888.2591903},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Cellary13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Chattapadhyay13,
  author       = {Sumandro Chattapadhyay},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Towards an expanded and integrated open government data agenda for
                  India},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {202--205},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591923},
  doi          = {10.1145/2591888.2591923},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Chattapadhyay13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CheckTE13,
  author       = {Njei Check and
                  Mokube Peter Teke and
                  Ebot Ebot Enaw},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {e-government project management conceptual framework},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {350--351},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591954},
  doi          = {10.1145/2591888.2591954},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CheckTE13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Chen13,
  author       = {Naiwei Chen},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {The e-government service performance improvement in ageing society:
                  comparison research of Japan and Taiwan},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {214--217},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591927},
  doi          = {10.1145/2591888.2591927},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Chen13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Chen13a,
  author       = {Yu{-}Che Chen},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Smart urban governance: an institutional and system perspective},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {227--230},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591929},
  doi          = {10.1145/2591888.2591929},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Chen13a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CherouanaM13,
  author       = {Amina Cherouana and
                  Latifa Mahdaoui},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Study of {OSSAD} applicability in a {GPM} framework},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {354--355},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591956},
  doi          = {10.1145/2591888.2591956},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CherouanaM13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CidTG13,
  author       = {Gabriel Puron Cid and
                  Diana Carolina Valencia Tello and
                  Sof{\'{\i}}a Garcia{-}Diaz},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Inter-temporal analysis of e-government enactment: the cases of Mexico
                  and Colombia},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {28--31},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591893},
  doi          = {10.1145/2591888.2591893},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CidTG13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CledouFE13,
  author       = {Maria Guillermina Cledou and
                  Sara Fernandes and
                  Elsa Estevez},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {WeLEaD: collaborative toolkit for learning, engaging and deciding},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {378--379},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591968},
  doi          = {10.1145/2591888.2591968},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/CledouFE13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ConchaS13,
  author       = {Gast{\'{o}}n Concha and
                  Paula Su{\'{a}}rez},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Analyzing the best practices of information security and protection
                  of sensitive data in the context of e-government in Colombia and Chile},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {198--201},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591922},
  doi          = {10.1145/2591888.2591922},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ConchaS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DasPM13,
  author       = {Rama Krushna Das and
                  Manas Ranjan Patra and
                  Harekrishna Misra},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {e-governance and digital inclusion: creating smart rural women in
                  India},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {144--149},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591911},
  doi          = {10.1145/2591888.2591911},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/DasPM13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DijkKC13,
  author       = {Jan van Dijk and
                  Sandra Kalidien and
                  Sunil Choenni},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Development, implementation and use of a judicial data space system},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {174--181},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591917},
  doi          = {10.1145/2591888.2591917},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DijkKC13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/EiluB13,
  author       = {Emmanuel Eilu and
                  Rehema Baguma},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Designing reality fit m-voting},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {326--329},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591946},
  doi          = {10.1145/2591888.2591946},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/EiluB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/EomK13,
  author       = {Seok{-}Jin Eom and
                  Jun Houng Kim},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Public smart phone app success factors: comparative case study on
                  public apps of Seoul city government},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {285--288},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591940},
  doi          = {10.1145/2591888.2591940},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/EomK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Fajardo13,
  author       = {Eduardo Fajardo},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {{ICT} innovation nodes for e-gov},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {87--90},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591902},
  doi          = {10.1145/2591888.2591902},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Fajardo13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FaniranO13,
  author       = {Sanjo O. Faniran and
                  Kayode M. Olaniyan},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {From slums to smart cities: addressing slum-dwelling in Nigeria through
                  e-land administration},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {186--189},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591919},
  doi          = {10.1145/2591888.2591919},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FaniranO13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FerreiraMF13,
  author       = {Adriana Sime{\~{a}}o Ferreira and
                  Daniel Gon{\c{c}}alves de Melo and
                  Leondeniz Freitas},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {The importance of e-justice centres in the telecentres for the state
                  of Acre: Brazilian Amazon},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {364--365},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591961},
  doi          = {10.1145/2591888.2591961},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FerreiraMF13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Fuentes-EnriquezR13,
  author       = {Roberto Fuentes{-}Enriquez and
                  Yaneileth Rojas{-}Romero},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Developing accountability, transparency and government efficiency
                  through mobile apps: the case of Mexico},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {313--316},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591944},
  doi          = {10.1145/2591888.2591944},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Fuentes-EnriquezR13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Garcia13,
  author       = {Enrique Cusba Garc{\'{\i}}a},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Fostering e-participation in Colombia},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {170--173},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591916},
  doi          = {10.1145/2591888.2591916},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Garcia13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Gil-GarciaA13,
  author       = {J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Armando Aldama{-}Nalda},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Smart city initiatives and the policy context: the case of the rapid
                  business opening office in Mexico City},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {234--237},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591931},
  doi          = {10.1145/2591888.2591931},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Gil-GarciaA13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GoelC13,
  author       = {Ankur Goel and
                  Venkatesh Choppella},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {State based access control for open e-governance},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {19--27},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591892},
  doi          = {10.1145/2591888.2591892},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GoelC13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HabibCB13,
  author       = {Ahsan Habib and
                  Debojyoty Chowdhury and
                  Mridul Kanti Bhattacharjee},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {{ICT} for development and {UISC:} a step to alleviate poverty in rural
                  areas of Bangladesh},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {342--343},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591950},
  doi          = {10.1145/2591888.2591950},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HabibCB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Henning13,
  author       = {Florian Henning},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {The impact of interoperability standards adoption on organisations
                  in government information networks},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {250--259},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591934},
  doi          = {10.1145/2591888.2591934},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Henning13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Henning13a,
  author       = {Florian Henning},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Adoption of interoperability standards in government information networks:
                  an initial framework of influence factors},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {264--267},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591936},
  doi          = {10.1145/2591888.2591936},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Henning13a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/IshmatovaN13,
  author       = {Diana Ishmatova and
                  Thi Thanh Hai Nguyen},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Towards a framework for analyzing and comparing {ICT} for aging society
                  policies: a first approximation},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {210--213},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591926},
  doi          = {10.1145/2591888.2591926},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/IshmatovaN13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JainKK13,
  author       = {Himanshu Jain and
                  P. Radha Krishna and
                  Kamalakar Karlapalem},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {e-contract enactment system for effective e-governance},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {344--345},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591951},
  doi          = {10.1145/2591888.2591951},
  timestamp    = {Wed, 26 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/JainKK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JanicesA13,
  author       = {Pedro Janices and
                  Natalia Aguerre},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Open government partnership: Argentina action plan},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {206--209},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591924},
  doi          = {10.1145/2591888.2591924},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/JanicesA13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KamaruddinN13,
  author       = {Kamalia Azma Kamaruddin and
                  Nor Laila Md. Noor},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Citizen-driven model in citizen-centric t-government},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {376--377},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591967},
  doi          = {10.1145/2591888.2591967},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/KamaruddinN13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KataraI13,
  author       = {Sanjeev Kumar Katara and
                  P. Vigneswara Ilavarasan},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Mobile technologies in e-governance: a framework for implementation
                  in India},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {352--353},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591955},
  doi          = {10.1145/2591888.2591955},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KataraI13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KlabiMR13,
  author       = {Hichem Klabi and
                  Sehl Mellouli and
                  Monia Rekik},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {A reputation based electronic government procurement model},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {94--102},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591904},
  doi          = {10.1145/2591888.2591904},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KlabiMR13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KumarR13,
  author       = {Sashi Kumar and
                  Shatrunjay Rawat},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {e-inventory for proactive e-waste management},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {112--115},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591906},
  doi          = {10.1145/2591888.2591906},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KumarR13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Liang13,
  author       = {Xiao Liang},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Foucault's power relation work and e-government system adoption: a
                  framework},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {5--8},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591890},
  doi          = {10.1145/2591888.2591890},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Liang13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LimHKK13,
  author       = {Hjh Syamimi Hj Md Ariff Lim and
                  Yeoul Hwangbo and
                  Hazri Kifle and
                  Yun Bae Kim},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Enhancing human capacity building for e-government initiatives through
                  international collaboration: case study of eG. InC in Brunei Darussalam},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {380--381},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591969},
  doi          = {10.1145/2591888.2591969},
  timestamp    = {Fri, 24 Dec 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LimHKK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LinF13,
  author       = {Yuchu Lin and
                  Simon Fong},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Performance evaluation management model to accelerate the development
                  of e-government in China},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {1--4},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591889},
  doi          = {10.1145/2591888.2591889},
  timestamp    = {Tue, 27 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LinF13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LindersW13,
  author       = {Dennis Linders and
                  Cheng{-}Ming Wang},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Proactive e-governance: flipping the service delivery model in Taiwan},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {154--157},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591913},
  doi          = {10.1145/2591888.2591913},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LindersW13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Liu13,
  author       = {Xinping Liu},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Cross-departmental collaboration in government one-stop center: factors
                  and performance},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {9--18},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591891},
  doi          = {10.1145/2591888.2591891},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Liu13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Liu13a,
  author       = {Shuhua Monica Liu},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {When food quality control in china meets mobile and wireless technology:
                  interactions, potentials and pitfalls},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {134--143},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591910},
  doi          = {10.1145/2591888.2591910},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Liu13a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LuZ13,
  author       = {Jianying Lu and
                  Lei Zheng},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Air quality information disclosure in China: needs and capabilities},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {158--165},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591914},
  doi          = {10.1145/2591888.2591914},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LuZ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MagalhaesRS13,
  author       = {Gustavo Magalhaes and
                  Catarina Roseira and
                  Sharon Strover},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Open government data intermediaries: a terminology framework},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {330--333},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591947},
  doi          = {10.1145/2591888.2591947},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MagalhaesRS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MarcovecchioEF13,
  author       = {Ignacio Marcovecchio and
                  Elsa Estevez and
                  Pablo R. Fillottrani},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Government chief information officer {(GCIO)} ontology: a tool to
                  formalize the {GCIO} function},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {32--41},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591894},
  doi          = {10.1145/2591888.2591894},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MarcovecchioEF13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MargaretaC13,
  author       = {Petrusevschi Margareta and
                  Amihalachioae Cornelia},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Smart governance in Moldova: a challenge that is worth},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {368--369},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591963},
  doi          = {10.1145/2591888.2591963},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MargaretaC13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MarushkaA13,
  author       = {Dzmitry Marushka and
                  Maria Ablameyko},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Belarus and the Baltic states: comparison study on e-government development
                  results},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {382--383},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591970},
  doi          = {10.1145/2591888.2591970},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MarushkaA13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MatheusJ13,
  author       = {Ricardo Matheus and
                  Marijn Janssen},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Transparency of civil society websites: towards a model for evaluation
                  websites transparency},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {166--169},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591915},
  doi          = {10.1145/2591888.2591915},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MatheusJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Millard13,
  author       = {Jeremy Millard},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {ICT-enabled public sector innovation: trends and prospects},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {77--86},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591901},
  doi          = {10.1145/2591888.2591901},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Millard13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Misra13,
  author       = {Harekrishna Misra},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Emerging role of systems thinking oriented e-governance for supporting
                  MDGs: learning in Indian context},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {346--347},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591952},
  doi          = {10.1145/2591888.2591952},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Misra13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MitrovicKM13,
  author       = {Zoran Mitrovic and
                  Ntombovuyo Klaas and
                  Fidel Mbhele},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Benefits of introducing the cloud computing based m-government in
                  the western cape: policy implications},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {317--325},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591945},
  doi          = {10.1145/2591888.2591945},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MitrovicKM13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MorenoP13,
  author       = {Lina Marcela Morales Moreno and
                  Javier Orlando Torres Paez},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Towards a new model for government {IT} management in Colombia},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {362--363},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591960},
  doi          = {10.1145/2591888.2591960},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MorenoP13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Mukonza13,
  author       = {Ricky Munyaradzi Mukonza},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {m-government in South Africa's local government: a missed opportunity
                  to enhance public participation?},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {374--375},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591966},
  doi          = {10.1145/2591888.2591966},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Mukonza13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MuneerS13,
  author       = {Umar Muneer and
                  Shafay Shamail},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Internet voting: a smarter way to vote in Pakistan},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {348--349},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591953},
  doi          = {10.1145/2591888.2591953},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MuneerS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Nam13,
  author       = {Taewoo Nam},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Government 3.0 in Korea: fad or fashion?},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {46--55},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591896},
  doi          = {10.1145/2591888.2591896},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Nam13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ObiI13,
  author       = {Toshio Obi and
                  Naoko Iwasaki},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Innovative applications and strategy on {ICT} applications for aging
                  society: case study of Japan for silver {ICT} innovations},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {218--226},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591928},
  doi          = {10.1145/2591888.2591928},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ObiI13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OloniteruO13,
  author       = {Olutoyin J. Oloniteru and
                  Adegboyega K. Ojo},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {On Ekiti's smart governance for development approach: a reflexive
                  account},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {190--193},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591920},
  doi          = {10.1145/2591888.2591920},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OloniteruO13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PandaS13,
  author       = {Prabir Panda and
                  Ganesh P. Sahu},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Fulfilling public procurement expectations in India: need of legislative
                  intervention},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {103--111},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591905},
  doi          = {10.1145/2591888.2591905},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PandaS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PatraD13,
  author       = {Manas Ranjan Patra and
                  Rama Krushna Das},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {CeMSE: a cloud enabled model for smart education},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {150--153},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591912},
  doi          = {10.1145/2591888.2591912},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PatraD13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PorwolOB13,
  author       = {Lukasz Porwol and
                  Adegboyega K. Ojo and
                  John G. Breslin},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Harnessing the duality of e-participation: social software infrastructure
                  design},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {289--298},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591941},
  doi          = {10.1145/2591888.2591941},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PorwolOB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RakotonirinaR13,
  author       = {Voahangy Rakotonirina and
                  Harilanto Raoelson},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {e-government and performing enterprises: case of Madagascar},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {120--123},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591908},
  doi          = {10.1145/2591888.2591908},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RakotonirinaR13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Ramachandran13,
  author       = {Ramasamy Ramachandran},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Capability determinants of information {\&} communications technology
                  services {(ICTS)} sector: a Malaysian policy perspective},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {116--119},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591907},
  doi          = {10.1145/2591888.2591907},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Ramachandran13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Rodriguez13,
  author       = {Juan Felipe Devia Rodr{\'{\i}}guez},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Collective and participatory strategic planning of the department
                  of Tolima in Colombia},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {360--361},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591959},
  doi          = {10.1145/2591888.2591959},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Rodriguez13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SakazakiYSH13,
  author       = {Hisao Sakazaki and
                  Dan Yamamoto and
                  Akihiro Sugimoto and
                  Shinji Hirata},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Secure {ID} management for social security and tax number system},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {280--284},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591939},
  doi          = {10.1145/2591888.2591939},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SakazakiYSH13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Sandoval-AlmazanLG13,
  author       = {Rodrigo Sandoval{-}Almaz{\'{a}}n and
                  Nancy Karina Saucedo Leyva and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Maturity and evolution of e-government portals in central America:
                  a three-year assessment 2011-2013},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {182--185},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591918},
  doi          = {10.1145/2591888.2591918},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Sandoval-AlmazanLG13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Sandoval-AlmazanS13,
  author       = {Rodrigo Sandoval{-}Almaz{\'{a}}n and
                  Fabro Steibel},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Benchmarking Mexico {\&} Brazil open government websites: model
                  and metrics},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {372--373},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591965},
  doi          = {10.1145/2591888.2591965},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Sandoval-AlmazanS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Schalkwyk13,
  author       = {Fran{\c{c}}ois van Schalkwyk},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Supply-side variants in the supply of open data in university governance},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {334--337},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591948},
  doi          = {10.1145/2591888.2591948},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Schalkwyk13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SeidelTPN13,
  author       = {Claudius E. Seidel and
                  Basanta E. P. Thapa and
                  Ralf Plattfaut and
                  Bj{\"{o}}rn Niehaves},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Selective crowdsourcing for open process innovation in the public
                  sector: are expert citizens really willing to participate?},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {64--72},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591899},
  doi          = {10.1145/2591888.2591899},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SeidelTPN13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SousaAG13,
  author       = {Artur Afonso Sousa and
                  Pedro Agante and
                  Luis Borges Gouveia},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Model of digital mediation for direct public participation in electoral
                  periods: how important are the media?},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {299--308},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591942},
  doi          = {10.1145/2591888.2591942},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SousaAG13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/StyrinDZ13,
  author       = {Evgeny Styrin and
                  Natalya Dmitrieva and
                  Andrey Zhulin},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Openness evaluation framework for public agencies},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {370--371},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591964},
  doi          = {10.1145/2591888.2591964},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/StyrinDZ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/UsecheSV13,
  author       = {Marco Peres Useche and
                  Juan Carlos Noriega Silva and
                  Carolina Vilafa{\~{n}}e},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Medellin (Colombia): a case of smart city},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {231--233},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591930},
  doi          = {10.1145/2591888.2591930},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/UsecheSV13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VermaG13,
  author       = {Neeta Verma and
                  M. P. Gupta},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Open government data: beyond policy {\&} portal, a study in Indian
                  context},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {338--341},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591949},
  doi          = {10.1145/2591888.2591949},
  timestamp    = {Tue, 24 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VermaG13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/WangYS13,
  author       = {Fang Wang and
                  Weitao Yan and
                  Peng Song},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Conceptualization of the public's expectation on government micro-blogs},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {272--279},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591938},
  doi          = {10.1145/2591888.2591938},
  timestamp    = {Fri, 20 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/WangYS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/XuZ13,
  author       = {Huina Xu and
                  Lei Zheng},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Open government data: from users' perspective},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {366--367},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591962},
  doi          = {10.1145/2591888.2591962},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/XuZ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/YangLWS13,
  author       = {Tung{-}Mou Yang and
                  Jin Lo and
                  Hui{-}Ju Wang and
                  Jing Shiang},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Open data development and value-added government information: case
                  studies of Taiwan e-government},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {238--241},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591932},
  doi          = {10.1145/2591888.2591932},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/YangLWS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Yuan13,
  author       = {Qianli Yuan},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {The use of web 2.0 in local governance: a case study on online discussion
                  in Jiuting, Shanghai},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {309--312},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591943},
  doi          = {10.1145/2591888.2591943},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Yuan13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZeletiOU13,
  author       = {Fatemeh Ahmadi Zeleti and
                  Adegboyega K. Ojo and
                  Olavi Uusitalo},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Entrepreneurism and e-government in Finland: barriers to entry},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {124--133},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591909},
  doi          = {10.1145/2591888.2591909},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ZeletiOU13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Zheng13,
  author       = {Lei Zheng},
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {Collaboration with social media in emergency response: a case study
                  in China},
  booktitle    = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  pages        = {268--271},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2591888.2591937},
  doi          = {10.1145/2591888.2591937},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Zheng13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2013,
  editor       = {Jeanne Holm and
                  Tomasz Janowski},
  title        = {7th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '13, Seoul, Republic of Korea, October 22-25,
                  2013},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {http://dl.acm.org/citation.cfm?id=2591888},
  isbn         = {978-1-4503-2456-4},
  timestamp    = {Sat, 26 Apr 2014 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/2013.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Adhikari12,
  author       = {Ganesh Prasad Adhikari},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Evaluation of e-governance projects of Nepal},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {472--473},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463824},
  doi          = {10.1145/2463728.2463824},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Adhikari12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Aichi12,
  author       = {Mohamed Mohyi Eddine El Aichi},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Moroccan e-government ten years evolutions},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {492--493},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463832},
  doi          = {10.1145/2463728.2463832},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Aichi12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Al-KhalifaAAA12,
  author       = {Hend S. Al{-}Khalifa and
                  Muna S. Al{-}Razgan and
                  Nora I. Al{-}Rajebah and
                  Ameera Masoud Almasoud},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Exploring social media usage in Saudi e-government websites},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {243--247},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463776},
  doi          = {10.1145/2463728.2463776},
  timestamp    = {Sat, 21 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Al-KhalifaAAA12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Aliyu12,
  author       = {Ibrahim Aliyu},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Electronic participation system: the Nigerian perspective},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {468--469},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463822},
  doi          = {10.1145/2463728.2463822},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Aliyu12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AndreassonMS12,
  author       = {Kim Andreasson and
                  Jeremy Millard and
                  Mikael Snaprud},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Evolving e-government benchmarking to better cover technology development
                  and emerging societal needs},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {430--439},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463811},
  doi          = {10.1145/2463728.2463811},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AndreassonMS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Arcelus12,
  author       = {Josune Arcelus},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Framework for useful transparency websites for citizens},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {83--86},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463749},
  doi          = {10.1145/2463728.2463749},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Arcelus12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ArfeenK12,
  author       = {M. Irfanullah Arfeen and
                  Nawar Khan},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {eGovernance implementation model for public sector innovation},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {526--527},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463847},
  doi          = {10.1145/2463728.2463847},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ArfeenK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AwoleyeOS12,
  author       = {Michael Awoleye and
                  Blessing Ojuloge and
                  Willie Siyanbola},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Technological assessment of e-government web presence in Nigeria},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {236--242},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463774},
  doi          = {10.1145/2463728.2463774},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AwoleyeOS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Awotwi12,
  author       = {Johanna Ekua Awotwi},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {ICT-enabled delivery of maternal health services},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {369--378},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463798},
  doi          = {10.1145/2463728.2463798},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Awotwi12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AzanziBHTT12,
  author       = {Fid{\`{e}}l Jiomekong Azanzi and
                  Laurent Broto and
                  Daniel Hagimont and
                  Suzy Temate and
                  Maurice Tchuent{\'{e}}},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Data collection in a degraded network: case of developing countries
                  or countries in crisis},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {406--409},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463806},
  doi          = {10.1145/2463728.2463806},
  timestamp    = {Wed, 25 Jan 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AzanziBHTT12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BabaogluAD12,
  author       = {Cenay Babaoglu and
                  H. Serkan Akilli and
                  Mehmet Akif Demircioglu},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {E-government education at the public administration departments in
                  Turkey},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {71--74},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463745},
  doi          = {10.1145/2463728.2463745},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BabaogluAD12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BershadskayaCT12,
  author       = {Lyudmila Bershadskaya and
                  Andrei V. Chugunov and
                  Dmitry Trutnev},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {e-Government in Russia: is or seems?},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {79--82},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463747},
  doi          = {10.1145/2463728.2463747},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BershadskayaCT12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BershadskayaCT12a,
  author       = {Lyudmila Bershadskaya and
                  Andrei V. Chugunov and
                  Dmitrii Trutnev},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Monitoring methods of e-governance development assessment: comparative
                  analysis of international and Russian experience},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {490--491},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463831},
  doi          = {10.1145/2463728.2463831},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BershadskayaCT12a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Bhuiyan12,
  author       = {M. Shakhawat Hossain Bhuiyan},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Toward interoperable government: a case of Bangladesh},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {522--523},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463845},
  doi          = {10.1145/2463728.2463845},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Bhuiyan12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BigdeliKC12,
  author       = {Alinaghi Ziaee Bigdeli and
                  Muhammad Mustafa Kamal and
                  Sergio de Cesare},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Information sharing in inter-departmental collaboration: a conceptual
                  framework for local government authorities},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {485--486},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463829},
  doi          = {10.1145/2463728.2463829},
  timestamp    = {Sat, 27 Apr 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BigdeliKC12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BokhariK12,
  author       = {Hasnain Bokhari and
                  Mustafa Khan},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Digitisation of electoral rolls: analysis of a multi-agency e-government
                  project in Pakistan},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {158--165},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463761},
  doi          = {10.1145/2463728.2463761},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BokhariK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BurovPY12,
  author       = {Vasiliy Burov and
                  Evgeny Patarakin and
                  Boris Yarmakhov},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {A crowdsourcing model for public consultations on draft laws},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {450--451},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463814},
  doi          = {10.1145/2463728.2463814},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BurovPY12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChesnevarMEB12,
  author       = {Carlos Iv{\'{a}}n Ches{\~{n}}evar and
                  Ana Gabriela Maguitman and
                  Elsa Estevez and
                  Ram{\'{o}}n F. Brena},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Integrating argumentation technologies and context-based search for
                  intelligent processing of citizens' opinion in social media},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {166--170},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463762},
  doi          = {10.1145/2463728.2463762},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChesnevarMEB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChoiCKY12,
  author       = {John Jong{-}Uk Choi and
                  Joo{-}Won Cho and
                  Dong Hwa Kim and
                  Chang Hun Yoo},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {A novel scheme of government information sharing system for implementing
                  paperless government in Korea},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {452--453},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463815},
  doi          = {10.1145/2463728.2463815},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChoiCKY12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Cid12,
  author       = {Gabriel Puron Cid},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {E-government success factors in the context of an IT-enabled budget
                  reform: a questionnaire report},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {336--345},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463792},
  doi          = {10.1145/2463728.2463792},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Cid12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ConchaA12,
  author       = {Gast{\'{o}}n Concha and
                  Roberto Anrique},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Impacts of the public procurement reform in Chile on the municipal
                  level},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {440--449},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463812},
  doi          = {10.1145/2463728.2463812},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ConchaA12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ConradieC12,
  author       = {Peter Conradie and
                  Sunil Choenni},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Exploring process barriers to release public sector information in
                  local government},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {5--13},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463731},
  doi          = {10.1145/2463728.2463731},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ConradieC12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Criado12,
  author       = {J. Ignacio Criado},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {e-Government in Latin American countries: are they building national
                  policies with a regional perspective?},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {75--78},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463746},
  doi          = {10.1145/2463728.2463746},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Criado12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DasPP12,
  author       = {Rama Krushna Das and
                  Manas Ranjan Patra and
                  Pabitrananda Patnaik},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Quality assurance model for e-governance projects: a case study on
                  e-counseling},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {502--503},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463836},
  doi          = {10.1145/2463728.2463836},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DasPP12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DhakalAB12,
  author       = {Garima Dhakal and
                  Prajwal Amatya and
                  Bal Krishna Bal},
  editor       = {David Ferriero and
                  Theresa A. Pardo and
                  Haiyan Qian},
  title        = {Trust issues in the e-government implementation in Nepal},
  booktitle    = {6th International Conference on Theory and Practice of Electronic
                  Governance, {ICEGOV} '12, Albany, NY, USA, October 22-25, 2012},
  pages        = {524--525},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2463728.2463846},
  doi          = {10.1145/2463728.2463846},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DhakalAB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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