"Usability Engineering of an Interactive Voice Response System in a ..."

Tembalethu Jama Ndwe, Mqhele E. Dlodlo, Daniel J. Mashao (2008)

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DOI: 10.1007/978-1-4020-8739-4_98

access: closed

type: Part in Book or Collection

metadata version: 2017-05-16

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Tembalethu Jama Ndwe, Mqhele E. Dlodlo, Daniel J. Mashao:
Usability Engineering of an Interactive Voice Response System in a Diverse-Cultured and Multilingual Setting. Innovative Techniques in Instruction Technology, E-learning, E-assessment, and Education 2008: 554-559

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