"Analyse von ITIL als Ansatz zur Umsetzung des IT-Service Managements ..."

Erik Heimann (2019)

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DOI: 10.17185/DUEPUBLICO/70280

access: closed

type: Book or Thesis

metadata version: 2024-02-28

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Erik Heimann:
Analyse von ITIL als Ansatz zur Umsetzung des IT-Service Managements (Analyzing ITIL as an approach towards the implementation of IT-service management). Essen University, Germany, 2019

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