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"Electronic Customer Relationship Management Assimilation in Southeastern ..."
Boban Melovic et al. (2022)
- Boban Melovic
, Biljana Rondovic
, Slavica Mitrovic-Veljkovic
, Sanja Batic Ocovaj
, Marina Dabic
:
Electronic Customer Relationship Management Assimilation in Southeastern European Companies - Cluster Analysis. IEEE Trans. Engineering Management 69(4): 1081-1100 (2022)
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