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"Mining Customer Care Dialogs for "Daily News"."
Shona Douglas et al. (2005)
- Shona Douglas, Deepak Agarwal, Tirso Alonso, Robert M. Bell, Mazin Gilbert, Deborah F. Swayne, Chris Volinsky:
Mining Customer Care Dialogs for "Daily News". IEEE Trans. Speech Audio Process. 13(5-1): 652-660 (2005)
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