"Analysis of Customer Satisfaction in Tourism Services Based on the Kano Model."

Kailin Zhou, Zhong Yao (2023)

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DOI: 10.3390/SYSTEMS11070345

access: open

type: Journal Article

metadata version: 2023-08-18

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Kailin Zhou, Zhong Yao:
Analysis of Customer Satisfaction in Tourism Services Based on the Kano Model. Syst. 11(7): 345 (2023)

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