"Predicting the Use of Chatbots for Consumer Channel Selection in ..."

Ionica Oncioiu (2023)

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DOI: 10.3390/SYSTEMS11100522

access: open

type: Journal Article

metadata version: 2024-01-26

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Ionica Oncioiu:
Predicting the Use of Chatbots for Consumer Channel Selection in Multichannel Environments: An Exploratory Study. Syst. 11(10): 522 (2023)

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