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"Improving IT incident handling performance with information visibility."

Jan Vlietland, Hans van Vliet (2014)

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DOI: 10.1002/SMR.1649

access: closed

type: Journal Article

metadata version: 2020-03-06

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Jan Vlietland, Hans van Vliet:
Improving IT incident handling performance with information visibility. J. Softw. Evol. Process. 26(12): 1106-1127 (2014)

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