"Performance management of IT services delivery."

Jianying Hu et al. (2010)

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DOI: 10.1145/1773394.1773402

access: closed

type: Journal Article

metadata version: 2020-04-25

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Jianying Hu, Yingdong Lu, Aleksandra Mojsilovic, Mayank Sharma, Mark S. Squillante:
Performance management of IT services delivery. SIGMETRICS Perform. Evaluation Rev. 37(4): 50-57 (2010)

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