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"Incentive design with customer satisfaction for business process ..."

Zhenyang Shi, Shaoxuan Liu, Ruijing Wu (2021)

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DOI: 10.1051/RO/2019062

access: closed

type: Journal Article

metadata version: 2021-11-03

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Zhenyang Shi, Shaoxuan Liu, Ruijing Wu:
Incentive design with customer satisfaction for business process outsourcing: multi-task vs. multi-agent. RAIRO Oper. Res. 55(Supplement): S401-S434 (2021)

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