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"Integrating Customer Perception into Process Capability Measures."
Anintaya Khamkanya, Byung Rae Cho, Paul L. Goethals (2016)
- Anintaya Khamkanya, Byung Rae Cho, Paul L. Goethals:
Integrating Customer Perception into Process Capability Measures. Qual. Reliab. Eng. Int. 32(4): 1331-1345 (2016)
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