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"The critical factors impact on online customer satisfaction."

Chun-Chun Lin, Hsueh-Ying Wu, Yong-Fu Chang (2011)

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DOI: 10.1016/J.PROCS.2010.12.047

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-28

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Chun-Chun Lin, Hsueh-Ying Wu, Yong-Fu Chang:
The critical factors impact on online customer satisfaction. WCIT 2011: 276-281

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