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"Service Blueprinting: A Method for Assessing Library Technologies within ..."

Scott W. H. Young et al. (2020)

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DOI: 10.1080/01616846.2019.1637222

access: closed

type: Journal Article

metadata version: 2020-09-10

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Scott W. H. Young, Sara Mannheimer, Doralyn Rossmann, David Swedman, Justin D. Shanks:
Service Blueprinting: A Method for Assessing Library Technologies within an Interconnected Service Ecosystem. Public Libr. Q. 39(3): 190-211 (2020)

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