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"Learning from Customers: Individual and Organizational Effects in ..."

Jonathan R. Clark, Robert S. Huckman, Bradley R. Staats (2013)

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DOI: 10.1287/ORSC.1120.0796

access: closed

type: Journal Article

metadata version: 2020-07-16

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Jonathan R. Clark, Robert S. Huckman, Bradley R. Staats:
Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services. Organ. Sci. 24(5): 1539-1557 (2013)

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