![](https://dblp.uni-trier.de/img/logo.ua.320x120.png)
![](https://dblp.uni-trier.de/img/dropdown.dark.16x16.png)
![](https://dblp.uni-trier.de/img/peace.dark.16x16.png)
Остановите войну!
for scientists:
![search dblp search dblp](https://dblp.uni-trier.de/img/search.dark.16x16.png)
![search dblp](https://dblp.uni-trier.de/img/search.dark.16x16.png)
default search action
"Customer Efficiency, Channel Usage, and Firm Performance in Retail Banking."
Mei Xue, Lorin M. Hitt, Patrick T. Harker (2007)
- Mei Xue, Lorin M. Hitt, Patrick T. Harker:
Customer Efficiency, Channel Usage, and Firm Performance in Retail Banking. Manuf. Serv. Oper. Manag. 9(4): 535-558 (2007)
![](https://dblp.uni-trier.de/img/cog.dark.24x24.png)
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.