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"Service Chains' Operational Strategies: Standardization or Customization? ..."

Lu Kong, Kejia Hu, Rohit Verma (2022)

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DOI: 10.1287/MSOM.2022.1111

access: closed

type: Journal Article

metadata version: 2023-01-15

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Lu Kong, Kejia Hu, Rohit Verma:
Service Chains' Operational Strategies: Standardization or Customization? Evidence from the Nursing Home Industry. Manuf. Serv. Oper. Manag. 24(6): 3099-3116 (2022)

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