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"Focused Issue: Retail Operations Management: Operational Drivers of ..."

Gregory R. Heim, Kingshuk K. Sinha (2001)

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DOI: 10.1287/MSOM.3.3.264.9890

access: closed

type: Journal Article

metadata version: 2020-10-01

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Gregory R. Heim, Kingshuk K. Sinha:
Focused Issue: Retail Operations Management: Operational Drivers of Customer Loyalty in Electronic Retailing: An Empirical Analysis of Electronic Food Retailers. Manuf. Serv. Oper. Manag. 3(3): 264-271 (2001)

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